Attachment_16_STO_PRS.pdf
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- Attached to
- FBO Amendment to RFP W58RGZ-15-R-0166
- Solicitation number
- W58RGZ-15-R-0166
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Attachment 16 - STO PRS
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W58RGZ-15-R-0166
Attachment 16
PERFORMANCE REQUIREMENTS SUMMARY MATRIX
PERFORMANCE
OBJECTIVE
PERFORMANCE
STANDARD
ACCEPTABLE QUALITY
LEVEL (AQL)
METHOD OF
SURVEILLANCE
RATING
The contractor adheres to delivery schedules as specified in the Task Order (TO)
The Contractor, in performance of an active (awarded) TO, adheres and achieves all specified delivery schedules
Contractor must meet the Satisfactory Performance Rating
100% Inspection EXCEPTIONAL Achieves the specified delivery schedules 95% of the time.
VERY GOOD
Achieves the specified delivery schedules 90% of time.
SATISFACTORY
Achieves the specified delivery schedules 85% of time.
MARGINAL
Achieves the specified delivery schedules 70% of time.
UNSATISFACTORY
Achieves the specified delivery schedules less than 70% of time.
OBJECTIVE
PERFORMANCE
STANDARD
ACCEPTABLE QUALITY
LEVEL (AQL)
METHOD OF
SURVEILLANCE
Provide Contractor Logistics Support (CLS) to the AAF and SMW fleet
Provides CLS to meet Mission Availability (AM) for the fleet with the OPTEMPO defined in Attachment 15 STO PWS, paragraph 4.2.1.1
Achieve aircraft Mission Availability (AM) rate defined in Attachment 15 STO PWS, paragraph 4.2.1.2
Review of CDRL A-021 Daily Status Report and direct observation
EXCEPTIONAL
Exceeds aircraft Mission Availability rate by 10%.
VERY GOOD
Exceeds aircraft Mission Availability rate by 5%.
SATISFACTORY
Achieves aircraft Mission Availability rate.
MARGINAL
Aircraft Mission Availability rate was not attained (AM minus 5%).
UNSATISFACTORY
Aircraft Mission Availability rate was not attained (AM minus 10%).
OBJECTIVE
PERFORMANCE
STANDARD
ACCEPTABLE QUALITY
LEVEL (AQL)
METHOD OF
SURVEILLANCE
Provide Contractor Logistics Support (CLS) to the AAF and SMW fleet
Provides CLS to meet Operational Availability (AO) for the fleet with the OPTEMPO defined in Attachment 15 STO PWS, paragraph 4.2.1.1
Achieve aircraft Operational Availability (AO) rate defined in Attachment 15 STO PWS, paragraph 4.2.1.2
Review of CDRL A-021 Daily Status Report and direct observation
EXCEPTIONAL
Exceeds aircraft Operational Availability rate by 10%.
VERY GOOD
Exceeds aircraft Operational Availability rate by 5%.
SATISFACTORY
Achieves aircraft Operational Availability rate.
MARGINAL
Aircraft Operational Availability rate was not attained (AO minus 5%).
UNSATISFACTORY
Aircraft Operational Availability rate was not attained (AO minus 10%).
OBJECTIVE
PERFORMANCE
STANDARD
ACCEPTABLE QUALITY
LEVEL (AQL)
METHOD OF
SURVEILLANCE
will provide timely responses to Requests for Information (RFI)
The Contractors will submit timely responses to RFIs within the time specified in the Contracting Officer’s Letter
Contractor must meet the Satisfactory Performance Rating
100% Inspection SATISFACTORY 90% or more of responses to RFIs were received on time.
UNSATISFACTORY
Less than 90% of RFIs were received on time.
OBJECTIVE
PERFORMANCE
STANDARD
ACCEPTABLE QUALITY
LEVEL (AQL)
METHOD OF
SURVEILLANCE
actively resolves problems in the performance of their Task Order (TO) without Government involvement
The Contractor will resolve all problems occurring in the performance of their TO without Government involvement throughout the TO period of performance
Satisfactory Performance Rating
Direct observation and customer complaints
EXCEPTIONAL
Problems are resolved by the Contractor without Government involvement 90% of time.
VERY GOOD
Problems are resolved by the Contractor without Government involvement 80% of time.
SATISFACTORY
Problems are resolved by the Contractor without Government involvement 70% of time.
MARGINAL
Problems are resolved by the Contractor without Government involvement 60% of time.
UNSATISFACTORY
Problems are resolved by the Contractor without Government involvement less than 60% of time.
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