AMENDMENT_0007_SOL_W15QKN16R0003_R-MAS_ATTACHMENT_0041_SECTION_L_PROPOSAL_SUBMISSION_TRACKED_CHANGES.pdf

Solicitation Number: W15QKN-16-R-0003 Recruiting, Management, and Administrative Services (R-MAS)

Attachment 0041 – Proposal Submission

PROPOSAL SUBMISSION (Section L)

INTRODUCTION

a. The Offeror’s proposal and, if applicable, subcontractor’s detailed rate information (supporting an Offeror’s proposal), shall be submitted in digital format as set forth below. All proposal submissions must be received by the closing date and time identified in the solicitation, to the following address:

Army Contracting Command – New Jersey ATTN: Wendella Baptiste, Contract Specialist 5418 South Scott Plaza Joint Base MDL, NJ 08640-5003

Proposals being HAND-DELIVERED shall be submitted to the Contract Specialist at the address below:

Wendella Baptiste, Contract Specialist Army Contracting Command – New Jersey 5418 South Scott Plaza Joint Base MDL, NJ 08640-5003

Telephone Number: 609-562-8099

Alternate:

Joseph Haslach, Contract Specialist Army Contracting Command – New Jersey 5418 South Scott Plaza Joint Base MDL, NJ 08640-5003

Telephone Number: 609-562-2763

FORT DIX ACCESS:

Due to restricted access to Fort Dix, Offerors who will hand-deliver their proposal are required to submit to the Contract Specialist, Wendella Baptiste, a list of personnel planning to deliver the proposal NO LATER THAN FIVE business days prior to planned delivery1:00 PM (Local Time for Joint Base MDL, New Jersey), 21 February 2017. Offerors must also furnish the approximate time of arrival and the gate they will utilize. Offerors are cautioned that there may be delays at the gates and you should allow adequate time for entering the installation to ensure proposals are received prior to the time and date set for receipt of proposals. Any proposal, modification, or revision, that is received at the designated Government office after the exact time specified for receipt of proposals is “late” and will be addressed in accordance with FAR 15.208(b)(1) and (2). All individuals must have picture identification and no substitutions are authorized. Vehicles entering the installation may be subject to search.

b. The Offeror’s proposal shall respond to the solicitation requirements, present the

Offeror’s capabilities and be comprehensive enough to provide a substantive basis for evaluation by the Government. The Government will neither assume nor consider anything that is not specifically addressed; therefore, submissions should be sufficiently detailed to permit a complete and accurate evaluation. No alternate proposals will be considered. Clarity and responsiveness are of the utmost importance. The Offeror’s proposal shall be clear, concise, logically and cohesively organized, and shall include sufficient detail for effective evaluation and for substantiating the validity of stated claims. The proposal shall provide rationale to address how the Offeror intends to meet specified requirements.

c. As stated above, proposal submissions shall be sufficiently detailed to enable the

Government to perform an accurate and complete evaluation strictly from the proposal contents. However, in the area of Past Performance, the Government may use data obtained from other sources.

d. The Offeror’s proposal shall consist of five volumes. The Volumes are:

I. Technical II. Cost or Price for the MA IDIQ Contract

III. Past Performance (Consent Form) IV. Completed Solicitation Documentation (Section B, Offer, Consent

Form, Award Documents, Certifications/Representations, and Subcontracting Plan for Small Businesses)

V. Cost or Price for Sample Tasks A, B and C.

e. Files shall not contain classified data. The use of hyperlinks in proposals is prohibited. Proprietary information shall be clearly marked. Electronic proposal submissions via email or fax will not be accepted.

f. Proposals shall be mailed through a commercial/Government carrier or hand-delivered. The

f. Procuring Contracting Officer (PCO) and the Contract Specialist are the sole points of contact for this acquisition. Address all questions or concerns you may have to the PCO and Contract Specialist. All questions regarding this solicitation shall be submitted in writing via electronic mail to both:

Anthony Mauriello, Contracting Officer, at Anthony.O.Mauriello.civ@mail.mil and Wendella Baptiste, Contract Specialist, at Wendella.A.Baptiste.civ@mail.mil

PROPOSAL SUBMISSION REQUIREMENTS (Section L) mailto:Anthony.O.Mauriello.civ@mail.mil mailto:Wendella.A.Baptiste.civ@mail.mil

(1) Period for acceptance of offers. Proposals in response to this solicitation shall be valid for 365 days (this statement shall be provided under Volume V, as a separate document, under the Representations/Certifications section)..

(2) All text shall be single spaced and in black font on a white background (Black and white requirement does not apply to graphics, photos, company logos, etc.). Text shall be easily readable (12-point, Arial or Times New Roman Font). Cross-references should be utilized to preclude unnecessary duplication of data between sections.

Tables and illustrations may use a reduced font size no less than 8-point and may be landscape.

The following volumes of material shall be submitted:

PROPOSAL SUBMISSION REQUIREMENTS

VOLUME TITLE

PAGE

LIMITS1

NO. OF

DIGITAL

COPIES

(CD or

DVD)

FILE NAME

I – Technical Factor

All Technical table of contents will not count toward page limits

Subfactor 1 – Corporate Experience

10 4 {company name}_RMAS_experience.docx or .pdf

Army Subfactor 2, 3 & 4 – Sample Tasks A, B and C Technical Approach

30 per sample task

{company name}_RMAS_Sample_task_A_ technical.docx or .pdf: {company name}_RMAS_Sample_task_B_ technical.docx or .pdf; {company name}_RMAS_Sample_task_C_ technical.docx or .pdf

Subfactor 2, 3 & 4 – Sample Tasks A, B and C Quality Control Plans (QCP)

No limit (Sample

Task QCPs are excluded from Sample Task page limits)

{companyname}_RMAS_Sampl e_task_A_QCP.docx or.pdf;

{companyname}_RMAS_Sampl e_task_B_QCP.docx or.pdf;

{companyname}_RMAS_Sampl e_task_C_QCP.docx or.pdf

Subfactor 2, 3 & 4 – Sample Tasks A, B and C Transition Management Plan

(TMP)

No limit (Sample

Task TMPs are excluded from Sample Task page limits)

{companyname}_RMAS_Sampl e_task_A_TMP.docx or.pdf;

{companyname}_RMAS_Sampl e_task_B_TMP.docx or.pdf;

{companyname}_RMAS_Sampl e_task_C_TMP.docx or.pdf

Subfactor 5 – Staffing Approach

10 4 {company name}_RMAS_staffing.docx or.pdf

Subfactor 5 – Staffing Approach - Staffing Key Personnel Resumes

3 Per Resume

(Resumes are excluded from Subfactor 5 -

Staffing Approach page limits)

{company name}_RMAS_resume.docx or .pdf

Subfactor 6 – Management Approach to include Contract Management Oversight Plan

10 4 {company name}_RMAS_management_ap proach.docx or .pdf

Subfactor 6 – Basic Management Approach - Quality Control Plan

No Limit (QCP is excluded from Subfactor 6 - Management

Approach page limits)

{company name}_RMAS_quality_control_p lan.docx or.pdf

Subfactor 6 – Transition Management Process Plan (TMPP)

No Limit (TMPP is excluded from Subfactor 6 - Management

Approach page limits)

{company name}_RMAS_Transition_Mana gement _Process_Plan.docx or .pdf

II – Cost or Price MA IDIQ Contract

No limit

Labor rate matrix NA2 4 {company name}_RMAS_rates.xlsx

Labor rate matrix Sanitized

NA2 4

{company name}_RMAS_rates_sanitized.x lsx

LCAT Schedule NA 4 {company name}_RMAS_lcatschedule.xlsx

Accounting System Checklist

NA 4

{companyname}_RMAS_Accou nting_Systems_Checklist.docx

III – Past Performance

30 Pages for Prime/10 Pages for each Major Subcontract or (a table of contents will not count towards page limits)3 Per

Reference

{company name}_RMAS_past_performanc e.docx or .pdf

Excerpts NA 4 {company name}_RMAS_Excerpts.docx or .pdf

IV – Solicitation, Offer and Award Documents

NA 4

{company name}_RMAS_solicitation.pdf

Solicitation Amendments

NA 4

{company name}_RMAS_amendment00X3

.pdf

Certifications / Representations

NA 4

{company name}_RMAS_certsreps.pdf company name}_RMAS_validity_period_d ocx or.pdf

DCAA Accounting System Documentation or Accounting System Checklist

NA 4

{company name}_RMAS_accsys.docx or .pdf

Disclosure of Lobbying

NA 4

{company name}_RMAS_lobbying.pdf

V – Cost or Price Sample Tasks

No Limit

Sample Task A NA2 2 name}_RMASstA_Pricing.xlsx

Sample Task A – Sanitized Version name}_RMASstA_Pricing_Saniti zed.xlsx

Sample Task A – End User License Agreement (EULA)

NA4 2

{company name}_RMASstA_EULA.pdf

Sample Task B NA2 2 {company name}_RMASstB_Pricing.xlsx

Sample Task B – name}_RMASstB_Pricing_Saniti zed.xlsx

Sample Task C NA2 2 {company name}_RMASstC_Pricing.xlsx

Sample Task C – name}_RMASstC_Pricing_Saniti zed.xlsx

1 Pages that exceed the required page limitations will not be evaluated. Additional pages over the maximum allowed will be removed or not read and will not be evaluated by the Government.

2 Offerors shall utilize and submit the provided excel spreadsheets to complete and submit proposed hourly rates for the contract and for price proposals for Sample Tasks.

3 “X” equals the amendment number (e.g. the file name for acknowledgement of amendment 1 to the solicitation will be “amendment001.pdf”).

4 Offerors shall submit an End User License Agreement (EULA) provided by Armed Forces Services Corporation (AFSC) as the directed source in accordance with Attachment 00009, Sample Task A PWS.

(3) During the conduct of this acquisition, the Acquisition Source Selection Interactive Support Tool (ASSIST) will be used by the Government to support the proposal evaluation and source selection process. A separate tool, the ASSIST2Industry, will be used in conjunction with ASSIST to accomplish all exchanges with Offerors after receipt of proposals pursuant to FAR 15.306. ASSIST2Industry provides the ability for the Government to issue, and the Offerors to receive and respond to, all Evaluation Notices (ENs) in a secure online environment.

In order to initiate the use of ASSIST2Industry, the Government requires the names, company titles, telephone numbers, and email addresses of two individuals that the Offeror has designated as responsible for receiving and responding to Government ENs through ASSIST2Industry. The designation of two individuals is for the purpose of insuring availability of one individual if the other individual is not available. The required information regarding these two individuals must be submitted with the Offeror’s proposal and included in Volume IV- Solicitation, Offer and Award Documents and Certifications/Representations.

After the solicitation’s closing date, the Government will establish an account in ASSIST2Industry for each individual identified by the Offeror that has submitted a proposal in response to this solicitation. The two individuals named by the Offeror will be authorized access to that account. Two separate system generated emails will be sent to each individual. One of the emails will contain the individual’s ASSIST2Industry username. The other email will contain the individual’s temporary password. Using the provided username and temporary password, each individual can then go to https://ASSIST2Industry.army.mil to access the account. NOTE: The first time a user logs in, the user will be required to change the temporary password before the user can proceed to use the site.

Whenever the Government issues ENs to the Offeror through ASSIST2Industry, the Government’s Contracting Officer will notify the Offeror through a medium independent of ASSIST2Industry (e.g., e-mail) that the Offeror has ENs in ASSIST2Industry waiting for a response. There will be no ENs in ASSIST2Industry until such notice is issued by the Contracting Officer. Offerors can contact the ASSIST2Industry helpdesk at (609) 562-7050 or (609) 562-7031 for any technical assistance that may be needed.

OFFERORS ARE CAUTIONED THAT THE SYSTEM GENERATED EMAILS

REFERRED TO ABOVE ARE INTENDED FOR ADMINISTRATIVE PURPOSES ONLY.

RECEIPT OF THESE EMAILS DOES NOT CONSTITUTE THE COMMENCEMENT OF

ANY TYPE OF EXCHANGE WITH THE OFFEROR IN ACCORDANCE WITH FAR

15.306(A), (B), OR (D) (I.E., CLARIFICATIONS, COMMUNICATIONS, OR

DISCUSSIONS). ALSO, RECEIPT OF THESE EMAILS DOES NOT SIGNIFY THAT A

COMPETITIVE RANGE DETERMINATION IN ACCORDANCE WITH FAR 15.306(C)

HAS BEEN MADE OR THAT THE OFFEROR’S PROPOSAL WILL BE INCLUDED IN

THE COMPETITIVE RANGE WHEN THAT DETERMINATION IS MADE. ALL

NOTIFICATIONS THAT ANY TYPE OF EXCHANGE WITH THE OFFEROR HAS

COMMENCED AND THE OFFEROR HAS ENs AVAILABLE TO RESPOND TO, OR

ANY NOTIFICATION THAT THE OFFEROR’S PROPOSAL HAS BEEN INCLUDED IN

OR EXCLUDED FROM THE COMPETITIVE RANGE, WILL BE SENT TO THE

OFFEROR BY THE CONTRACTING OFFICER INDEPENDENTLY OF THE

ASSIST2INDUSTRY.

(4) Proposal Revisions. All proposal revisions shall be submitted as a complete electronic resubmission. Revisions shall reference the appropriate section of the proposal, paragraph and page number. Each revision page shall be identified by date.

New or changed information shall be identified by a vertical line in the margin next to the change and by using redline and strikeout features of track changes.

(5) Failure to comply with any requirements of the solicitation may render the Offeror's proposal non-compliant and be grounds for rejection.

PROPOSAL FILES

(1) Format: The submission shall be clearly indexed and logically assembled.

Elaborate formats, detailed art work, or other embellishments are unnecessary and are not desired. Each volume shall be clearly identified and shall begin at the top of a page. All pages of each volume shall be appropriately numbered and identified by the complete company name, date and solicitation number in the header and/or footer. A table of contents should be created using the table of contents feature in Microsoft (MS) Word. MS word (.docx) files shall use the following page setup parameters:

Margins: Top, Bottom, Left, Right – 1 inch (There shall be an inch margin above the header, and an inch margin below the footer).

Page Size: Width – 8.5 inches; Length – 11 inches

NOTE: 11” x 17” pages are acceptable for tables/graphic representations; however, each 11” x 17” page counts as two pages.

(2) The following additional restrictions apply:

(a) File Packaging: All digital proposal files shall be submitted on Compact Disc – Read Only Memory (CD-ROM) or Digital Versatile Disc (DVD) using the file formats and file names in the proposal submission requirements table above and finalized so as to be readable in any reader. Zip discs are not permitted. All price breakdown information to aid in the cost or price evaluation shall be submitted with formulas intact in Microsoft Office Excel format and viewable in Microsoft Excel 200713.

MS Excel files shall contain no macros or hidden formulas or external links, and be writeable. Each disk shall be externally labeled with the volume number, copy number, date and the Offeror’s name. **Please note self-extracting .exe files are not acceptable**. If there are any differences between the copies submitted, copy #1 of 4 will govern.

(b) Content Requirement: All information shall be confined to the appropriate file. The Technical Volume should be sanitized of any price and cost information and/or discussion. The Offeror shall confine submissions to essential matters, sufficient to define the proposal in a concise manner, to permit a complete and accurate evaluation of each proposal. Each file of the proposal shall consist of a table of contents and the narrative discussion. (Price/Cost documentation shall not contain a narrative discussion or Table of Contents). The table of contents will not count towards page limits.

Proprietary information shall be clearly marked. The following shall be included in the narrative discussion:

Volume I – Technical Factor; Subfactor 1 – Corporate Experience (10 page total limit)–

Offerors should demonstrate that it and its team combined have Corporate Experience providing services of similar scope and complexity necessary to perform the entire effort, that is performance in the 5 major Recruiting, Management, and Administrative support task categories (PWS Section 2.2) as listed below. Offerors shall demonstrate, at a minimum: corporate experience valued above $150K; experience in managing contracts as a prime; performance of similar tasks at more than one performance location concurrently; and performance in 2 of the 5 major Recruiting, Management, and Administrative support task categories (PWS Section 2.2) as listed below, one of which must include the Recruiting and Retention Personnel Support task category:

Professional Program Support (see PWS paragraph 2.2.1)

Recruiting and Retention Personnel Support (see PWS paragraph 2.2.2)

Logistical/Operational Support (see PWS paragraph 2.2.3)

General Administration (see PWS paragraph 2.2.4)

Special Programs (see PWS paragraph 2.2.5)

Offerors that demonstrate Corporate Experience in all 5 major Recruiting, Management, and Administrative support task categories (PWS Section 2.2), may receive a higher rating.

Experience shall have been within the last five years from the date of the release of this solicitation and indicate whether the Offeror and its subcontractors performed as a prime or subcontractor. If the Offeror proposes a subcontractor to perform 15% (based on the total MA IDIQ Program Ceiling Value) of the services described in R-MAS PWS Sections 2.2, then the subcontractor is considered to be a major subcontractor under this requirement. Therefore, the Offeror shall ensure at least one of the references, per major subcontractor, provides a brief description of the major subcontractor’s experience, whether it is performed as a prime or a subcontractor for the effort, and an explanation describing exactly how the experience is similar in scope and complexity to the requirements for this IDIQ. An IDIQ contract or Blanket Purchase Agreement (BPA) reference without discussion of order experience cannot be considered as contract performance only occurs on awarded orders. Therefore, when referencing an IDIQ or BPA contract, Offerors shall discuss all relevant experience on any awarded orders that relate to the Corporate Experience Subfactor. Offerors may also include Corporate Experience references for non-major subcontractors and the relevant experience of individual staff members in key positions. The references must specify if the services were provided to Army, other DoD, or a non-DoD entity. The references shall identify the number of performance locations, the number of personnel managed, and whether any of the performance locations were OCONUS. The total dollar value of the effort shall be included.

Proposals that are not rejected based on the Subfactor 1 evaluation will be further evaluated, in accordance with the evaluation criteria under the Technical Factor, and considered in the designated order of importance under that Factor.

Volume I – Technical Factor; Subfactors 2, 3 and 4 - Sample Tasks A, B and C (30 page limit per sample task)– The FFP Sample Tasks are representative of the span of services required in the R-MAS suite and may be awarded. The Offeror shall submit a separate technical proposal for each Sample Task PWS provided as Attachments 0009, 0017 and 0029 to Section J of the solicitation. The Offeror shall identify in detail any equipment, materials, or supplies proposed differing from those covered in the PWS.

The Offeror shall address the following for each Sample Task:

Section 1.1, Technical Approach: For each Sample Task, the Offeror shall describe its technical approach to for the tasks specified below at Section 1.1a), 1.1b), and 1.1c) to meet the requirements of the Sample Task PWSs. The Offeror shall provide a comprehensive list of all technical assumptions used in the development of its technical proposal for each Sample Task.

a) Sample Task A. The Offeror shall describe its technical approach to the following 4 tasks as detailed in the sample task Performance Work Statement

(PWS):

1. Website Content (PWS Section 5.3)

2. Strategic Communication Information and Support (PWS Section 5.4)

3. MyArmyBenefits Help Desk and Casualty and Survivor Support (PWS

Section 5.5)

4. ) Soldier for Life Website and Associated Social Media (PWS Section

5.6 and 5.12)

b) Sample Task B. The Offeror shall describe its technical approach to the following 3 tasks as detailed in the sample task Performance Work Statement

(PWS):

1. Yellow Ribbon Reintegration Program (YRRP) Command Coordination (PWS Section 5.3)

2. YRRP Event Mobile Training Team (PWS Section 5.4)

3. Yellow Ribbon Event Support (PWS Section 5.5)

c) Sample Task C. The Offeror shall describe its technical approach to the following 6 tasks as detailed in the sample task Performance Work Statement

(PWS):

1. Strategic Planning Services (PWS Section 5.1)

2. Future Operations Planning Services (PWS Section 5.2)

3. Logistics Support Planning (PWS Section 5.3)

4. Health Services Support (PWS Section 5.4)

5. Safety Planning Services (PWS Section 5.5)

6. Cadet Leader Development Program Support (PWS Section 5.6)

Section 1.2, Staffing Plan: Offerors shall list the labor mix and hours proposed by labor category, and by task to meet the requirements of the Sample Task PWSs.

Labor categories and descriptions are provided in Attachment 0004 of this solicitation.

The Staffing Plan shall explain the Offeror’s staffing methodology (including management and any functions that will be subcontracted); methodology for determining labor mix, and use of junior, mid-level, and senior resources for each performance period. The Staffing Plan shall include information that demonstrates the effectiveness of the Offeror’s staffing recruiting and retention capability for in-house as well as subcontracted support. Offerors shall include plans to minimize turn-over rates and mitigation and backfill plans to minimize vacancy time.The Staffing Plan shall explain the staffing methodology; staffing levels, including management and any functions that will be subcontracted; labor mix, and use of junior, mid-level, and/or senior resources for each performance period. The Offeror shall ensure its staffing plan clearly depicts the total number of Full Time Equivalents (FTE) and labor hours for each proposed labor category, including any subcontracted efforts. If utilizing other than 1920 productive hours per FTE per year, than the Offeror shall provide its calculation of productive hours per year. The Offeror shall provide a sanitized version of the labor portion of the Cost or Price Spreadsheet which excludes rates and dollar values, under

Volume V. All cross utilization of the labor force/personnel (if applicable) shall be clearly explained and depicted. The technical proposal shall correlate to the data submitted under the price proposal, but SHALL NOT contain price information. The Offeror shall provide an organizational chart that directly pertains to the performance elements of each sample task PWS which clearly depicts assigned responsibilities, subcontracted positions, relevant qualifications of proposed staff and lines of communication and supervision to the lowest level of support.

For Sample Tasks A, B, and C, resumes of individuals proposed for Key Personnel shall describe the individual’s specialized experience, qualifications, and education as it relates specifically to the duties assigned under the Sample Tasks. A statement of commitment from each individual proposed for a Key Personnel position accepting employment for these Sample Tasks should be included. Resumes will be limited to three pages and will not count against page limits. A summary of qualifications should be provided for all other labor categories and should, as a minimum, cover required knowledge, skills and abilities when the contractor recruits for individuals in that category. The summary of qualifications will not count toward the page limit for Staffing Plan, but shall not exceed 5 pagesFor Sample Tasks A, B, and C, resumes of individuals proposed for Key Personnel shall describe the individual’s specialized experience, qualifications, and education as it relates specifically to the duties assigned under the Sample Tasks. A statement of commitment from each individual proposed for a Key Personnel position accepting employment for these Sample Tasks should be included. A statement of commitment is not required for Key Personnel that are currently employed by the Offeror; however, the Offeror shall provide a written statement that the individual is currently employed by their company.

Resumes will be limited to three pages and will not count against page limits.

Section 1.3, Management Process and Quality Control: The proposal must provide clearly defined management and organization processes and procedures, and quality control metrics that ensure that the Offeror can meet the stated performance objectives of each sample task. If the sample task has more than one place of performance, the Offeror shall clearly describe how they intend to manage a disperse workforce located at various locations to ensure standardization and quality of services;

The Offeror shall address timely identification and resolution of issues; and their intended inspection methodology to validate this approach and include their approach for inspection if the sample task includes multiple locations. In addition, the Offeror shall provide its approach to ensure uninterrupted services through employee turnover and personnel absence given the complexities of staffing personnel. In accordance with Attachment 0009, Sample Task A PWS section 1.8.1, Attachment 0017 Sample Task B PWS section 1.8.1, and Attachment 0029, Sample Task C PWS section 1.8.1, the

Offeror shall submit an initial sample task QCP with their proposal. The initial Sample Task QCPs do not have a page limitation and will not count toward Sample Task page limitations.

Section 1.4, Transition Plan: The Offeror shall provide a Transition Plan for all tasks to meet the requirements of the sample task PWS that describes the transition from the incumbent; the approach for recruiting and hiring qualified personnel in a short period of time; milestones; new hire orientation processes; and demonstrate how performance and technical risk will be mitigated. The transition period shall not exceed 14 calendar days for each Sample Task Order. The Transition Plan shall include the following components:

i. Proposed transition timeline (Milestone Schedule) from Notice to

Proceed (NTP) to Assumption of Responsibility (AOR) including major

Transition milestones and Transition tasks/activities;

ii. Proposed Roles and responsibilities of Contractor and interaction with the Government teams and personnel;

iii. Identified transition risks, mitigation plans, and contingency plans;

iv. Proposed approach to technical and procedural knowledge transfer from the incumbent Contractor;

Section 1.5, Training Plan: The Offeror shall describe its approach to providing training, including training for new hires as well as sustainment training and professional development. The training plan shall demonstrate the Offeror’s ability to have a trained workforce prior to start of work and throughout the life of each sample task.

Volume I - Technical Factor - Subfactor 5 – Staffing Approach (10 page limit): The

Offeror shall provide a staffing plan to meet the requirement of the total MA IDIQ Contract PWS, Attachment 0001. The staffing plan shall address the Offeror’s ability to provide highly knowledgeable staff with the appropriate skills and experience in the disciplines related to R-MAS requirements and knowledge of Army and other Government regulations, processes, procedures, organization and history to successfully perform the requirements outlined in the basic IDIQ PWS. The Offeror’s proposal shall include:

(a) A description of the Offeror’s team (prime and subcontractors) corporate team members and major subcontractors that will perform the work on the IDIQ contract and any future Task Orders. The Offeror shall describe organizational lines of authority and responsibility to ensure effective management of the resources assigned to this requirement and associated Task Orders,

(b) A description of the Offeror’s reach back capabilities to be able to fully address the breadth of the work in the PWS, including their approach to recruiting, hiring and retaining qualified personnel. The Offeror shall include their methodology for planning and obtaining resources to support surge requirements and shall also address the degree to which it has access to or the ability to obtain resources at various dispersed CONUS and OCONUS locations.

(c) A Staffing Plan to include information that demonstrates the effectiveness of the Offeror’s staffing recruiting and retention capability for in-house as well as subcontracted support. Offerors shall include plans/methodology to minimize turn-over rates and mitigation and backfill methodologies plans to minimize vacancy time. The Staffing Plan shall describe how the Offeror intends to approach IDIQ and task order staffing from a planning and management perspective. It does not require the Offeror to provide specific staffing levels for the entire IDIQ effort. The Offeror shall include information to demonstrate they are able to provide personnel with the appropriate skills and experience to perform under this IDIQ as described in Attachment 0004, Basic Labor Categories Description. . Labor categories and descriptions are provided in Attachment 0004 of this solicitation. Offerors shall not deviate from the labor categories and descriptions specified at Attachment 0004. The Staffing Plan shall explain the Offeror’s staffing methodology ( including management and any functions that will be subcontracted); methodology for determining labor mix, and use of junior, mid-level, and senior resources.

(d) Resumes of individuals proposed for Key Personnel positions identified in Section 2.12.5.1 of the PWS. The Contract Manager and the Alternate Contract Manager are designated key personnel. Each resume shall describe the individual’s specialized experience, qualifications, and education as it relates specifically to the duties assigned under this contract. A statement of commitment from each individual proposed for a Key Personnel position accepting employment for this contract should be included. . A statement of commitment is not required for Key Personnel that are currently employed by the Offeror; however, the Offeror shall provide a written statement that the individual is currently employed by their company. Resumes will be limited to three pages and will not count against page limits under Subfactor 5 – Staffing Approach.

Volume I – Technical Factor- Subfactor 6 - Management Approach (10 page limit):

The Offeror shall describe the management approach and controls it will implement to manage and meet the requirements of the basic IDIQ PWS, The Offeror’s proposal shall include:A description of the Offeror’s approach to managing all aspects of the basic MA IDIQ contract and future Task Orders, to include management of diverse efforts, which may involve fragmentation of services at various locations, risk and issue management, approach to managing multiple Task Orders and maintaining the quality of work.

A contract management oversight plan shall be submitted that addresses sections 3.6 through 3.9 of Exhibit D, DID OT-16-10020 and shall also address:

(a) How the Offeror intends to effectively manage multiple Task Orders with performance at dispersed locations, including OCONUS locations.

1. The Government will evaluate the Offeror’s use of lessons learned to develop and implement new and innovative ways to deliver quality services.

2. A description of the Offeror’s process for invoice submission, to include quality control processes to ensure accurate submission of required supporting documentation for reimbursable costs.

(b) The initial Quality Control Plan (QCP) as required by PWS paragraph 2.9.1 shall be submitted with proposals for review with this Subfactor. There is no page limitation for the QCP, and the QCP is not included in the 10 page limitation for Subfactor 6 – Management Approach

(c) The Transition Management Process Plan as required by PWS paragraph 4.4 shall be submitted with proposals for review under this Subfactor. The Offeror shall describe in detail its proposed transition planning process that shall provide detailed information to adequately demonstrate how it will assume and implement Task Order awards to ensure continuity of service, with no degradation of services and addresses the requirement of PWS paragraph 4.4, Transition Management. The process shall address, at a minimum, the Offeror’s proposed use of existing staff, the incumbent’s staff and subcontractor staff and the use of recruiting sources and the methods of obtaining them. There is no page limitation for the Transition Management Process Plan, and the Transition Management Process Plan is not included in the 10 page limitation for Subfactor 6 – Management Approach.

(d) Methodology and approach for risk and issue mitigation.

The Quality Control Plan (QCP) as required by PWS paragraph 2.9.1 shall be submitted with proposals for review with this Subfactor.

The Transition Management Process Plan as required by PWS paragraph 4.4 shall be submitted with proposals for review under this Subfactor.

(c)(e)

Volume II – Cost or Price Factor:

Offerors shall submit their price proposal by completing the Cost or Price Spreadsheet for the MA IDIQ contract (RMAS_rates.xlsx) in the solicitation; Attachment 0005. The Cost or Price Spreadsheet is in Microsoft Excel using the same format as Section B.

The Offeror shall complete the information with the required data element in each block.

Additionally, the Offeror shall provide a comprehensive list of assumptions, if any, used in the development of its proposal. The Offeror shall provide a sanitized version of the labor portion of the Cost or Price Spreadsheet for each sample task which excludes rates and dollar values.

The Cost or Price Spreadsheet shall not be password protected and shall not be read-only.

MA IDIQ Contract

Firm Fixed Price (FFP) Labor Rates: The Offeror shall submit a fully loaded FFP labor rate for each labor category for each year of the base and option periods. The Offeror shall propose fully loaded FFP rates for performance at a Government location (Government site) and also fully loaded FFP rates for performance at the Contractor’s facility (Contractor site). The Government will evaluate the proposal by multiplying the Government provided labor hours (for evaluation purposes only) by the applicable FFP proposed fully loaded labor rates for each labor category and base/option periods.

The extended prices will be summed to the nearest whole cent (two decimal places) to compute a total for the base and option periods in order to derive the evaluated amount.

The total proposed price will be evaluated using one or more of the techniques defined in FAR 15.404-1, Proposal Analysis Techniques, in order to determine price reasonableness.

Although the preponderance of services being acquired under this solicitation are deemed professional, tThe labor categories annotated in Attachment 0004 may beare subject to the SCA. Offerors shall use the Department of Labor Wage Determination for

Washington, D.C. in order to price their FFP fully loaded ceiling rate for the SCA covered labor categories. The Offeror shall provide a schedule which includes the solicitation labor category, the SCA equivalent code and title, the wage determination number and a detailed breakout of the proposed FFP fully loaded labor rates by element of cost. The rate breakout shall be in sufficient detail to illustrate compliance with the prevailing wages and health & welfare fringe benefits or bargaining agreement.

The Offeror must detail all other applicable benefits (e.g., vacation, holidays) required by the Wage Determination(s) or collective bargaining agreement. Out-year rates for SCA covered labor categories shall not be escalated. Any future adjustments to the out-year rates for non-exempt labor categories shall be in accordance with the SCA.Out-year rates for SCA covered labor categories shall not be escalated.

Not separately priced (NSP) and/or zero priced items or entries (other than those already identified by the Government for data items) must be explained to the extent that the Government understands which CLIN/SLIN to execute to obtain the required service/item.

Note: If the Offeror receives an award, the proposed FFP loaded labor rates for the prime will be incorporated into the resulting MA IDIQ contract as ceiling rates, except for adjustments IAW the Service Contract Act labor categories. Ceiling rates in the MA IDIQ contract will be used as an upper limit when submitting proposals in response to Task Orders and other procurement actions regardless of whether the effort(s) is performed by the prime or the subcontractor. Task Orders and other procurement actions regardless of whether the effort(s) is performed by the prime or the subcontractor (adjustments to the non-exempt ceiling rates are not allowable except for adjustments required by the SCA). Due to the expected low volume of FFP-LOE, CPFF, T&M, CR and OCONUS efforts, FFP-LOE, CPFF, T&M, CR and OCONUS rates will be evaluated at the individual Task Order level.

Total Evaluated Price of the MA IDIQ Contract. The Total Evaluated Price will consist of the Total Price of the MA IDIQ Contract for the Base and Option Periods. The pricing for the Sample Tasks will not be included in the MA IDIQ Total Evaluated Price, but will be used solely to award, at the Government’s discretion, the Sample Tasks.

Accounting System. Since the capability to award CPFF-type Task Orders will be included in the MA IDIQ contracts, pursuant to FAR 16.301-3(a)(3), the Offeror shall maintain an accounting system deemed adequate for the accumulation of and allocation of cost under a cost-reimbursement contract. The Offeror shall provide documentation from the Defense Contract Audit Agency (DCAA) supporting the determination that their accounting system has been deemed adequate. An Offeror shall be ineligible for award of any cost reimbursement task orders until such time as their accounting system has been deemed adequate by DCAA. If DCAA has not deemed the Offeror’s accounting system adequate, the Offeror shall complete Attachment 0038, Accounting System Checklist, IN FULL which will be provided to DCAA to facilitate the accounting system audit and will assist the Offerors in preparation for the audit by DCAA.

Certified Cost or Pricing Data is not required. The Contracting Officer anticipates adequate price competition for this procurement; however, the Government reserves the right to request data other than certified cost or pricing data if deemed necessary.

Fully loaded FFP labor rates will be incorporated into the resultant contracts for future FFP task orders. The proposed fully loaded FFP labor rates will establish the maximum labor rate that can be charged for a particular labor category. The Offeror must submit a labor rate for each labor category listed in the cost or price spreadsheet at Attachment 0005. The Offeror shall propose separate rates for performance at a Government site and for performance at the Contractor’s facility. Offerors may not deviate from the labor categories listed in Attachment 0004.

Pricing for each Sample Task shall be submitted under Volume V. See instructions below for Sample Task proposal submissions.

Volume III – Past Performance This volume shall contain past performance information regarding similar contracts. This volume shall not exceed 30 pages plus five ten pages for each major subcontractor, excluding Past Performance Questionnaire Form and excerpts (as defined below in Section 2). Excerpts shall be submitted in Attachment 0044. Offerors shall submit up to ten Government and/or commercial contracts for the prime Offeror and up to five for each major subcontractor in performance or awarded during the past five years, from the issue date of this solicitation, which are relevant to the efforts required by this solicitation. Relevant efforts are defined as services/efforts that are the same as or similar to the effort (as compared to NAICS code 541612) required by the solicitation. It is incumbent upon the Offeror to explain the relevance of the data provided, since the Government may or may not interview any or all of the sources provided by the Offeror. The Government will focus its inquiries on the Offeror’s and proposed major subcontractor’s records of performance as it relates to all solicitation requirements, including all aspects of the delivery of the R-MAS services as identified in the PWS and adherence to cost or price;

schedule; performance and management of subcontractors; including Program Management; Personnel recruitment and retention; Timeliness; and Business Relations.

The Government may use data provided by the Offeror in its proposal and data obtained from other sources, including data in Government files or data obtained through interviews with personnel familiar with the contractor and their current and past performance under Government and/or commercial contracts for same or similar services as compared to the NAICS 541612. Offerors are advised to submit single contracts or single Task Orders placed under an IDIQ contract (under FAR 16.501-1); or a single order placed under a Blanket Purchase Agreement (FAR 8.405-3, 13.303).

Each Task Order submitted will be considered one of the references permitted per the above guidance. An IDIQ contract reference without an order number will not be considered in the past performance evaluation. Data concerning the Offeror shall be provided first, followed by each proposed major subcontractor, in alphabetical order.

The Offeror shall also submit the written consent of its major subcontractors to allow the disclosure of its subcontractor’s past performance information to the Offeror. In addition, letters of commitment shall be included for all major subcontractors. The burden of providing thorough and complete past performance information remains with the Offeror. Failure to provide any of the required reference information detailed below for this factor will result in non-evaluation of the proposed reference(s).

This volume shall be organized into the following sections:

1. Section 1 - Contract Descriptions. This section shall include the following information in the following format:

Contract Number and, in case of Indefinite Delivery type contracts, GSA contracts, and Blanket Purchase Agreements, also include the Delivery/Task

Order Number of the single order to be considered.

Contractor/Subcontractor place of performance, CAGE Code, Dun &

Bradstreet Data Universal Numbering System (DUNS) Number. If work was performed as a subcontractor, also provide the name of the prime contractor and point of contact (POC) within the prime contractor’s organization (name, current address, e-mail address, and telephone and fax numbers). PLEASE NOTE: While an Offeror may submit past performance information on relevant efforts where they performed as a major subcontractor, the Government does not have privity with subcontracts and therefore, may not be able to obtain qualitative information.

Contracting activity and current address and Procuring Contracting

Officer’s name, current address, e-mail address, telephone and fax numbers.

Technical representative/Contracting Officer’s Representative (COR) activity, current address, name, e-mail address, telephone and fax numbers.

Contract Administration activity and Administrative Contracting

Officer’s name, current address, e-mail address, telephone and fax numbers.

Contract Administration Activity’s Pre-Award Monitor’s name, current address, e-mail address, and telephone and fax numbers.

Contract type (specific type such as FFP, CR, Time & Materials (T&M), etc. In the case of Indefinite Delivery Contracts, indicate specific type (Requirements, Definite Quantity, and Indefinite Quantity) and secondary contract type (FFP, CR, T&M, etc.)

Awarded Cost or Price

Final or projected final Cost or Price.

Final or projected, delivery schedule, including dates of start and completion of work.

Offerors are discouraged from providing points of contact with another contractor for instances where a Government POC is available. Offeror’s shall submit the prime contract number and all Governmental agencies POC in lieu of subcontract numbers or prime contract POCs in situations as described above.

2. Section 2 – Performance. Offeror’s shall provide a specific narrative explanation of each contract listed in Section 1, Contract Description, describing the objectives achieved and detailing how the effort is relevant to the requirements of the solicitation.

The prime Offeror and each major subcontractor shall cite the PWS paragraphs which are relevant to the work described in this section. The Offeror shall also provide excerpts from the PWS of the proposed contract reference or excerpts from the contract or other associated attachments/exhibits to that contract. (Excerpts are not included in the page limit and shall be provided in a separate filesubmitted under Attachment 0044.)

For any contracts that did not/do not meet original schedule or technical performance requirements, provide a brief explanation of the reason(s) for the shortcomings and any corrective action(s) taken to avoid recurrences. The Offeror shall list each time the delivery schedule was revised and provide an explanation of why the revision was necessary. All requests for deviation and requests for waiver shall be addressed with respect to causes and corrective actions. Offerors shall also provide all copies of cure notices or show cause letters received for each contract listed and a description of any corrective action implemented by the Offeror or proposed subcontractor. Copies of cure notices or show cause letters do not count toward the page limitation. The Offeror shall indicate if any of the contracts listed were terminated and the type and reason for the termination.

3. Section 3 – Subcontracts. Offerors shall provide an outline of how the effort required by this solicitation will be assigned for performance within the Offeror’s corporate entity and among the proposed subcontractors. For parent companies, subsidiaries and affiliates, explain how the resources of these entities will perform on the instant effortthis solicitation’s requirement. The information provided for the prime Offeror and each proposed major subcontractor must include the entire company name, company address, CAGE Code, DUNS Number and type of work to be performed by citing the applicable Government PWS subparagraph number. This includes all major subcontractors who are expected to perform 15% (based on the total MA IDIQ Program Ceiling Value) or more of the services described in R-MAS PWS Sections 2.2. This section will further include written consent of major subcontractors to allow the disclosure of their subcontractor’s past performance information to the Offeror. In addition, letters of commitment should be included for all major subcontractors. Written consent Lletters of commitment do not count toward the page limitation.

4. Section 4 - New Corporate Entities. New corporate entities may submit data on prior contracts involving its officers and employees. However, in addition to the other requirements in this section, the Offeror shall discuss in detail the role performed by such persons in the prior contracts cited. Information should be included in the files described in the sections above. Letters of Commitment shall be included in the proposal for these employees.

5. Past Performance Questionnaire. For all contracts identified in Section

1, Contract Descriptions, a Past Performance Questionnaire must be completed and submitted. The Offeror shall complete Part I of the Past Performance Questionnaire and e-mail the questionnaire to both the Government/Commercial contracting activity and technical representative responsible for the past/current contract. The POCs shall be instructed to electronically complete Part II of the questionnaire and e-mail the entire questionnaire to the Contract Specialist no later than the proposal due date, to (wendella.a.baptiste.civ@mail.mil). The Offeror shall also include a list of all the POCs who were sent a questionnaire. The Government must receive this list no later than the proposal due date. This list does not count against the page count The POC list shall be submitted in Microsoft Word Table Format to include the following fields: Solicitation Number; Company Name; Contract Number; Government Agency; POC Last Name, First Name; POC Title; POC Telephone Number; POC E-mail Address; and Date E-Mail to POC (month/day).

6. Submissions. Offerors are discouraged from providing points of contact with another contractor’s facility, i.e., in case an Offeror (or one of his/her team members) is in a subcontract with another contractor who has submitted a proposal on the same requirement. Offerors shall provide and submit the prime contract number and all Governmental agency POCs in lieu of subcontract numbers or prime contract POCs in situations as described above.

Volume IV – Solicitation, Offer, and Award Documents and Certifications / Representations: The Offeror’s proposal shall include:

1. Signed copy of Solicitation Standard Form (SF 33) and all certifications requiring original signature. An Acrobat PDF file shall be created to capture the fill-ins and/or signatures for submission of the following: .

Section A – SF 33, Solicitation, Offer, and Award

Section G – Contract Administration Data

Section K – Representations, Certification, and Other Statements of Offeror

Acknowledgement of Solicitation Amendments (acknowledgements shall be submitted in Volume V of the proposal or in accordance with Block 11 of the Standard Form 30 (SF30)).

2. Authorized Corporate Representatives. The Offeror shall provide the name, title, address, email address, and telephone and fax numbers for the company/division point of…