AMENDMENT_0004_SOL_W15QKN16R0003_R-MAS_ATTACHMENT_0016_SAMPLE_TASK_A_ESTIMATED_WORKLOAD_DATA.pdf

Solicitation Number: W15QKN-16-R-0003 Recruiting, Management, and Administrative Services (R-MAS)

Attachment 0016 – SAMPLE TASK A – ESTIMATED WORKLOAD DATA

R-MAS SAMPLE TASK A - SBS

ESTIMATED WORKLOAD DATA

Date: 26 January 2017

PWS Para Number

Assigned Tasks Estimated Quantity/

Frequency

1.13 Periodic Progress Meetings 25-30 annually

1.21 Monthly Status Report Once monthly

5.3.1 Update and post state and federal fact sheets

Approximately 150 fact sheets annually

5.3.4 Update and post resource locator fact sheets

Approximately 100 fact sheets annually

5.3.5

MSB and SFL link inspection and repair

Inspect NLT 24 times annually Repair approx 250 links annually

5.4 Briefings to COR-RA and stakeholders 15-20 times annually

5.4.2 User-group events and briefings Approximately 25 annually

5.4.3 Training Briefings Approximately 20 annually

5.4.4 Periodical/Publication articles Approximately 1 monthly

5.5.1 5.5.2 5.5.3

Help Desk cases

Approximately 5,700 annually (Range of 300-600 cases per month based on historical data)

5.5.4 Case Statistical/ Resolution Based Status Report One per month

5.5.5 5.5.6 5.5.7

Generate Casualty Reports Approximately 500 reports/year

5.10 Update content management system to provide basic social media capabilities

2 times annually

The Government estimates approximately 26,648 productive hours are required to accomplish PWS tasks over a 12 month period. This estimate is being provided for informational purposes only and does not reflect a Government-required level of effort.

Solicitation Number: W15QKN-16-R-0003 Recruiting, Management, and Administrative Services (R-MAS)

Attachment 0016 – SAMPLE TASK A – ESTIMATED WORKLOAD DATA

R-MAS Sample Task A, Soldier Benefit Services FY16 Historical Workload

PWS

Paragraph

Description Oct-

Nov-

Dec-

Jan-

Feb-

Mar-

Apr-

May-

Jun-

Jul-

Aug-

Sep-

5.3.1 5.3.3

Update and post Federal Benefit Fact Sheets

1 9 2 7 19 14 12 12 7 4 5 3

Update and post State Benefit Fact Sheets

6 1 6 3 1 4 6 4 4 6 3 0

Update and post Resource Locator Fact Sheets

12 5 6 8 7 8 5 5 11 6 5 10

5.3.4 Run Link Checker 3 3 2 2 1 2 2 2 2 4 3 3

Broken Links Repaired 32 27 14 23 13 18 23 19 14 28 19 27

5.4 Briefings to COR-RA and

Stakeholders

1 1 1 1 1 1 3 1 2 2 1 1

5.4.1 5.4.2

SOS, Yellow Ribbon, & Training Events

3 4 4 1 4 4 2 4 0 5 4 3

5.4.4 Monthly Articles for

Publication

1 1 1 1 1 1 1 1 2 1 1 1

5.5.1 Help Desk Cases 420 426 374 459 493 566 480 339 559 523 593 463

5.5.4 Case Statistical/Resolution

Based Status Report

1 1 1 1 1 1 1 1 1 1 1 1

5.5.5 5.5.6 5.5.7

Number of Casualty Reports Generated

57 31 63 50 30 38 36 37 37 50 43 45

5.10 Update content management

system to provide basic social media capabilities

0 0 0 1 0 0 0 0 0 0 0 0