AMENDMENT_0004_SOL_W15QKN16R0003_R-MAS_ATTACHMENT_0029_SAMPLE_TASK_C_PWS_.pdf

Solicitation Number: W15QKN-16-R-0003

Recruiting, Management, and Administrative Services (R-MAS) Attachment 0029 – SAMPLE TASK C – PWS

PERFORMANCE WORK STATEMENT (PWS)

US ARMY CADET COMMAND STRATEGIC PLANNING

DATE: 26 January 2017

PART 1

GENERAL INFORMATION

1. GENERAL. This is a non-personal services Task Order (TO) to provide Strategic Planning Support to assist the Commanding General, US Army Cadet Command (USACC) and Fort Knox in planning and implementing strategies to fulfill his vision for transforming the command. This assistance will enable the command to accomplish its mission and optimize support systems to achieve the desired level of critical thinking and problem solving skills that will enable our junior leaders to effectively operate in an increasingly complex operational environment as outlined in Army Learning Coordination Council (ALCC)/Army Learning Model (ALM) 2015.

1.1 Description of Services. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to support USACC strategic planning as defined in this PWS except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this TO.

1.2 Background. The Army Operating Concept and its supporting Human Dimension 2025 Strategy describes a near-term future state that ultimately is unknown. The USACC task is to develop leaders that thrive in this environment. In order to accomplish this task, USACC must learn, adapt and innovate in order to maintain efficiency and effectiveness in the conduct of our mission. USACC is undertaking several initiatives, from corporate restructure to a change in Cadet Leadership Development methodology;

all while continuing to improve and execute Cadet Summer Training which includes Cadet Initial Entry Training, Cadet Leadership Course, and the Cultural Understanding and Language Proficiency program. Cadet summer training is approximately 4 months from May to August. Approximately 10,000 cadets participate. A recommendation to the SECARMY to construct 33 Battalion headquarters, is among the top initiatives. This initiative will provide for command and control of 275 Senior Reserve Officer Training Corps (SROTC) programs. These battalion headquarters will enable a more efficient delivery of support to SROTC programs, enabling the Professor of Military Science (PMS) to focus on cadet leader development. An ongoing transformation of our education, training and leader development programs, and reviewing our business practices- are all focused on achieving mission while posturing USACC for success.

1.3 Objective. The goal of this effort is to clarify the outcomes that USACC wishes to achieve in future leader development and operations; to select the broad strategies that will enable USACC to achieve those outcomes and to identify ways to measure

R-MAS Sample Task C – USACC Strategic Planning Services progress. Strategic planning support will assist the USACC Commander in setting goals, determining actions to achieve the goals, and mobilizing resources to execute the actions.

1.4 Scope. The Contractor shall provide fully trained and experienced employees who shall provide services and analyses to advise and assist the USACC in accomplishing its goal of redesigning the Cadet Leadership Development methodology.

1.5 Period of Performance. The base period of performance for this TO shall be for one

(1) year and will include two 12 month option periods. Estimated periods of performance are:

Entrance Transition: 18 October 2017 – 1 November 2017 Base Period: 2 November 2017 – 17 October 2018 Option Period 1: 18 October 2018 – 17 October 2019 Option Period 2: 18 October 2019 – 17 October 2020

1.6 Places of Performance. The Contractor shall perform services under this TO at the Headquarters USACC, Fort Knox, Kentucky (FKKY).

1.7 Hours of Operation. The Contractor is responsible for providing services between the hours of 7:30 a.m. and 5:00 p.m. local time, Monday through Friday except federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government-directed facility closings. However, based upon command requirements, flex hours are authorized to meet mission needs.

There may be occasion to require duty on nights and weekends. No overtime is authorized. The contractor shall include all labor costs, including labor costs for travel when required, as part of its firm-fixed price as overtime will not be reimbursable under this task order. The contractor must at all times maintain an adequate work force for the uninterrupted performance of all tasks defined in this PWS when the Government facility is not closed for the above reasons. The Contractor shall staff to ensure stability and continuity of the workforce.

1.8 General Information.

1.8.1 Quality Control. The Contractor shall develop, implement, and maintain an effective quality control (QC) program to ensure services are performed in accordance with this PWS. The Contractor shall be responsible for the inspection and quality control of all work performed in the course of accomplishing all activities defined in this PWS.

The Contractor shall ensure subcontractors understand and comply with flow down provisions. The Contractor shall develop, implement, and maintain a written Quality Control Plan (QCP) for this TO (Data Item Description (DID) ISO-10005). The QCP shall implement standardized procedures / methodologies for monitoring performance and document contract performance to ensure all contract requirements are met. The Contractor’s QC procedures shall address the areas identified in Attachment- Performance Requirements Summary. The QCP shall also address how the Contractor will ensure proper Contractor employee identification and badging. The initial QCP shall be submitted with the Contractor's proposal and will be reviewed prior to award. The Contractor shall submit an electronic copy of the final comprehensive written QCP to the Contracting Officer’s Representative at the enterprise-level (COR-HRS) and the Contracting Officer (KO) within 5 business days after award and within 5 business days of any changes made thereafter.

1.8.2 Quality Assurance. The Government will evaluate the Contractor’s performance under this TO in accordance with the Quality Assurance Surveillance Plan (QASP).

This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with (IAW) the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.8.3 Recognized Federal Holidays. Contractor employees are not required to perform services on legal federal holidays, nor will Government facilities operate during these yearly approved days. Federal holidays include:

New Year’s Day 1st day in January

Martin Luther King, Jr. Birthday 3rd Monday of January

Presidents Day 3rd Monday of February

Memorial Day Last Monday of May

Independence Day 4th day in July

Labor Day 1st Monday of September

Columbus Day 2nd Monday of October

Veterans Day 11th day of November

Thanksgiving Day 4th Thursday of November

Christmas Day 25th day of December

Any federal holiday falling on a Saturday will be observed on the preceding Friday, and holidays falling on a Sunday will be observed on the following Monday. The Department of Labor (DOL) wage determinations applicable to this TO may require additional holidays than those stated above. The Contractor is responsible for complying with wage determination requirements and all other appropriate DOL laws and regulations.

1.8.4 Contracting Officer’s Authority. The Contracting Officer (KO) is the only person authorized to direct changes in any requirements under this TO. In the event that the Contractor effects any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk of the Contractor.

1.8.5 Contracting Officer’s Representative (COR). At a minimum, two CORs will be identified by separate letter. The KO will appoint a COR at the requiring activity (COR- RA), usually located at the functional program office, and a COR at the enterprise-level, located at the HR Solutions program office (COR-HRS). CORs monitor all technical aspects of the TO and assist in TO administration.

1.8.5.1 COR-RA. The COR-RA is the Government’s technical expert and will be appointed by the KO identified by separate letter. Within the limitations of the appointment, the COR-RA shall provide technical assistance to the COR-HRS, and is authorized to perform the functions as identified in the KO appointment letter. These functions may include: perform or cause to be performed inspections necessary in connection with TO performance and verify that the Contractor has corrected all deficiencies; monitor Contractor's performance and notify the KO, COR-HRS, and Contractor of any deficiencies; coordinate availability of Government furnished property;

and provide site entry of Contractor personnel. The COR-RA will participate in “Interim Progress Reviews” (IPR) with the Contractor and HR Solutions staff. A letter of designation issued to the COR-RA, a copy of which is provided to the Contractor, states the responsibilities and limitations of the COR-RA. The COR-RA is not authorized to change any of the terms and conditions of the resulting TO.

1.8.5.2 COR-HRS. The COR-HRS will be appointed by the KO by separate letter.

Within the limitations of the appointment the COR-HRS is authorized to perform the functions as identified in said appointment. These functions may include: assure that the Contractor performs the technical requirements of the TO; perform or cause to be performed inspections necessary in connection with TO performance and verify that the Contractor has corrected all deficiencies; maintain written and oral communications with the Contractor concerning technical aspects of the TO; issue written interpretations of technical requirements, including Government drawings, designs, specifications;

monitor Contractor's performance and notify both the KO and Contractor of any deficiencies. A letter of designation issued to the COR-HRS, a copy of which is sent to the Contractor, states the responsibilities and limitations of this COR-HRS, specifically with regard to changes in cost or price, estimates or changes in delivery dates. The COR-HRS is not authorized to change any of the terms and conditions of the resulting order.

1.8.6 Government Technical Monitor (GTM). While a COR is the only officially appointed representative of the KO, given the scope and complexity of some service contracts, other individuals may assist the COR in monitoring a Contractor’s performance against the requirements in the TO. These individuals will be identified as Government Technical Monitors. The most common reason for designating additional technical monitors to support the COR is physical proximity to the Contractor’s worksite, although they may also be appointed because of special skills or knowledge necessary for effective monitoring of the Contractor’s work. When appropriate, the requiring activity will designate GTMs necessary to aid the COR-RA in observing a Contractor’s performance and reporting discrepancies to the COR-RA and/or COR-HRS. The GTM is not authorized to change any of the terms and conditions of the TO.

1.8.7 Type of Contract. This will be a Firm Fixed Price (FFP) task order.

1.9 Security Requirements.

1.9.1 Personnel Security. Contractor personnel performing work under this TO shall have a National Agency Check with Inquiries (NACI) or equivalent investigation (as determined by the Government) initiated prior to work commencement and shall maintain the level of security required for the life of the TO.

1.9.2 Physical Security. The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured in accordance with Army Regulation (AR) 380-5 and AR 25-2.

1.9.3 Access and General Protection. The Contractor and all associated subcontractor(s) employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures. The Contractor shall provide all information required for background checks to meet installation access requirements. The background check will be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office.

The Contractor shall comply with all personal identity verification requirements as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security measures or processes.

1.9.4 Key Control. NOTE: All references to keys include key cards. The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys to the COR-RA. In the event a master key is lost or duplicated, all locks and keys shall be replaced by the Government and the Contractor will be held financially responsible for the total cost.

1.9.4.1 Unauthorized Use. If it is found that Contractors have been misusing keys to gain access, or to gain entrance to the work area during non-duty hours, holidays, or weekends and there is no written requirement for access during non-standard working hours, this will be considered an abuse of Government property security. The Contractor shall prohibit the use of Government-issued keys by any persons other than those authorized to use the keys.

1.9.4.2 Lost Keys. The Contractor shall verbally report any occurrence of lost keys to the COR-RA or the individual designated as responsible for the facility within 30 minutes of discovery of the loss. The Contractor shall provide the COR-RA a written report by close of business the next day. The report shall contain the key number, location(s) accessed by the key, date the key was discovered missing, name of person signing for the key, and any other relevant details. In the event keys are lost or duplicated, the

Contractor shall, upon discretion of the KO be required to pay for the re-key or replace the affected lock or locks. When the replacement of locks or re-keying is performed by the Government, the Contractor shall be held financially responsible for the total cost of re-keying or the replacement of the lock or locks.

1.9.5 Operations Security (OPSEC). The Contractor shall develop an OPSEC Standard Operating Procedure (SOP) within 45 calendar days of TO award, to be reviewed and approved by the responsible installation OPSEC officer, per Army Regulation (AR) 530- 1, Operations Security (See DID DI-MGMT-80934C of the base contract). This SOP will include the Government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. In addition, the Contractor shall identify an individual who will be the Contractor's OPSEC coordinator. The Contractor shall ensure this individual becomes OPSEC Level II certified per AR 530-1. Per AR 530-1, Operations Security, new Contractor employees must complete Level I OPSEC training within 30 calendar days of their reporting for duty. All Contractor employees must complete annual OPSEC awareness training and provide certificates upon completion within seven calendar days. Contractor personnel shall complete training within 30 calendar days of TO award and within 30 calendar days of new employees commencing performance with the results reported to the HR Solutions Secure Web Portal (HRSSWP, https://www.hrsolutions.army.mil) no later than (NLT) 45 calendar days after TO award and in Monthly Status Reports (MSR) (see paragraph 1.23) thereafter.

1.9.6 Common Access Card (CAC). Contractor employees that require access to Government systems in order to perform services under this TO shall obtain a CAC.

Proof of employment and security clearance / favorable background check is required before an ID CAC will be issued authorizing access to the Installation and Government computer systems. CACs may not be issued to Contractor employees unless a data record authorizing CAC issuance is resident in the Defense Enrollment Eligibility Reporting System (DEERS). The Trusted Agent Sponsorship System (TASS), https://www.dmdc.osd.mil/tass, is a secure and authorized means of entering Contractor data into DEERS in addition to automating the CAC application and approval process.

In order to enter Contractor data into TASS, the Contractor's data must be resident in an authorized source database. The Joint Personnel Adjudication System (JPAS) is that authoritative source. The Contractor's Facility Security Office (FSO) shall ensure its employee(s) has a record in JPAS prior to its employee(s) requesting a CAC be issued.

Contractors without JPAS accounts may request accounts by following the instructions provided in the Frequently Asked Questions (FAQ) topic "How do I get a JPAS account (Industry Users)?" found on the JPAS website, https://www.dmdc.osd.mil/psawebdocs/docPage.jsp?p=JPAS. Personnel eligible for a CAC who are not in JPAS (i.e., certain Contractors, Foreign Nationals, and DoD affiliates) will be required to register at a site where an equivalent background vetting will be accomplished In Accordance With (IAW) Federal Information Processing Standards (FIPS) 201, Personal Identity Verification (PIV) of Federal Employees and Contractors.

1.9.6.1 Before departure, the Contractor shall retrieve all identification media (CAC, building electronic access cards, etc.) from their employees who depart for any reason;

and coordinate with the COR-RA for return of the Government identification media.

Reference Federal Acquisition Regulation (FAR) Clause 52.204-9 – Personal Identity Verification of Contractor Personnel – for specific guidance regarding this requirement.

Contractor shall notify the CORs and KO of all lost, stolen, or damaged CACs within 24 hours of issue occurrence.

1.9.7 Systems Access. When requested by the Government, the Contractor shall provide access to and information regarding the systems that the Contractor operates or maintains on behalf of the Government under this TO.

1.9.6.1 Contractor-Owned and Operated Information Systems. The Contractor shall comply with all requirement of AR 25-2, Information Assurance. Installation of non- Government-owned computing systems or devices without prior authorization of the appointed Designated Approving Authority (DAA) including but not limited to universal serial bus (USB) devices, external media, personal or contractor-owned laptops, and mobile computer devices is prohibited. All Contractor-owned and operated information systems shall meet all security requirements for Government-owned hardware and software when operating on the Army Enterprise Infostructure (AEI) or any DoD or Federal Agency network, managing, storing, or processing Army, DOD, or Federal Agency data or information, or conducting official communications or business.

1.9.6.2 Data Security. The Contractor, Contractor employees, and subcontractors shall physically or electronically protect Government data when not in use and/or under the control of an authorized individual. During the course of TO performance, when Government data is no longer needed or required to be retained under applicable Government records retention policies, the Contractor shall coordinate with the KO to either turn over the Government data to the Government, or destroy it through means that will make the data irretrievable (i.e., permanently unavailable for access by any person). The Contractor shall only use Government data obtained under a TO for purposes of the TO, and shall not collect or use such information for any other purpose without the prior written approval of the KO. At expiration or termination of a TO, the contractor shall coordinate with the KO to either turn over all Government data managed under the TO that is in its possession to the Government or successor Contractor, or if the Government so directs, destroy the Government data.

1.9.6.3 Access to Government Systems by Foreign Nationals. The Contractor shall comply with all requirements of AR 25-2, for access to Government systems by employees who are foreign nationals. Contractor employees who are foreign nationals shall follow appropriate security policies and procedures for access to Government IT systems or networks.

1.9.8 Access to systems containing Personally Identifiable Information (PII). The Contractor shall comply with the Privacy Act and all applicable agency regulations on individual privacy, to include DoD Directive 5400.11 “Department of Defense Privacy

Program” and DoD 5400.11-R, Department of Defense Privacy Program. Failure to safeguard information which may involve the Contractor or the Contractor’s personnel or to which they may have access may subject the Contractor and/or the Contractor’s employees to criminal liability under 5 U.S. Code § 552a.

1.9.8.1 PII Data Security. The Contractor, unless otherwise authorized by the Government, shall limit access to PII to those employees and subcontractors who require the information in order to perform their official duties under this TO. The Contractor, Contractor employees, and subcontractors shall physically or electronically protect PII when not in use and/or under the control of an authorized individual. During the course of TO performance, when PII is no longer needed or required to be retained under applicable Government records retention policies, the Contractor shall coordinate with the KO to either turn over the PII to the Government, or destroy it through means that will make the PII irretrievable (i.e., permanently unavailable for access by any person). The Contractor shall only use PII obtained under this TO for purposes of the TO, and shall not collect or use such information for any other purpose without the prior written approval of the KO. At expiration or termination of this TO, the Contractor shall coordinate with the KO to either turn over all PII managed under the TO that is in its possession to the Government or successor Contractor, or if the Government so directs, destroy the PII.

1.9.8.2 PII Systems Security. The Contractor shall encrypt all Contractor-owned laptops or other portable media storage devices that process or store PII, in accordance with FIPS 140-2 (or successor). The Contractor shall require FIPS 140-2 (or successor) encryption of any sensitive PII when transmitted electronically across the internet or other public networks.

1.9.8.3 PII Data Breach Response and Notification. The Contractor shall adhere to the reporting and response requirements for PII set forth in Memorandum, Office of the Secretary of Defense, Subject: Safeguarding Against and Responding to the Breach of Personally Identifiable Information (PII), June 5, 2009, ALARCT 050/2009, DoD 5400.11-R, and any amendments. The Contractor or its subcontractor(s) shall immediately notify the COR-RA upon discovery that a suspected or actual breach of PII has occurred. The notification shall include, to the greatest extent possible, the identification of each individual who’s PII has been or possibly has been breached. In addition, the Contractor or its subcontractor shall provide the COR-RA with any other available information that must be included in required breach reporting and notifications. The Contractor shall provide this information at the time of the initial notification to the Government or promptly thereafter as information becomes available.

The Government will determine whether a breach of PII has occurred, and whether breach notification to affected individuals is required. If breach notification to affected individuals is required, the Government will determine if the Contractor shall make the required notification. If the Contractor is to notify the impacted population, it shall submit the notification letters to the COR-RA for review and approval.

1.9.9 Communications Security (COMSEC). All communications with DoD organizations are subject to COMSEC review. The Contractor shall be aware that telephone communications, and IT networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military department to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the Contractor is advised that any time it places a call or receives a call it is subject to COMSEC procedures. The Contractor shall assume the responsibility for ensuring wide and frequent dissemination of the above information to all employees dealing with DoD information. The Contractor shall be aware of, and abide by, all Government regulations concerning the authorized use of the Government’s computer network (i.e.: viewing pornographic material or restricted/subversive sites on the web), including the restriction against using the network to recruit Government personnel or advertise job openings.

1.9.10 Protection of Information Systems. The contractor shall protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.

1.9.10.1 Acceptable Use Policy (AUP). Contractor employees shall comply with the command's Acceptable Use Policy (AUP) for Government owned information systems (IS) and sign an AUP prior to or upon account activation.

1.9.10.2 Network and Internet Operating Principles. The contractor shall practice safe network and internet operating principles and take no actions that threaten the integrity of the system or network.

1.9.11 Marking and Safeguarding Material. The contractor shall mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

1.10 Training Requirements. The Contractor shall track all training requirements, and ensure that all contractor personnel working on this TO are compliant and have completed all required training within 30 days of TO award, and as required on an annual basis thereafter. If the training requirements are not met or maintained, the Government (installation or command) may refuse access to systems or work location and the contractor shall be considered delinquent in providing acceptable staff. The contractor shall maintain a training file for each employee and make it available for inspection upon request from the Government. In addition, as part of its MSR, the contractor shall report the names of employees who have outstanding training requirements and the anticipated completion date for the training. Per DoDM 5200.01– M and AR 380–5, as well as any additional DA training requirements such as those in AR 530–1, AR 25–2, and AR 525–13, the Contractor shall comply with and participate in any pertinent Army, command, and installation security training programs when performance or services will occur on a Government installation and the Contractor employee(s) are embedded or integrated into the Government activity or office.

1.10.1 Antiterrorism Awareness and Training. Pursuant to DoD Instruction 2000.16, "DoD Antiterrorism (AT) Standards," dated 02 Oct 2006, each Contractor employee requiring access to a Federally-controlled installation, facility and/or Federally-controlled information system(s) shall complete Level I AT Awareness Training on an annual basis and receive a certificate of completion. The training is accessible from any computer and is available at: https://atlevel1.dtic.mil/at/. The Contractor shall be responsible for ensuring that all applicable employees have completed antiterrorism awareness training and shall certify that their workforce has completed the training through the submission of completion certificate(s) to the COR within five business days after start of entrance transition or prior to access to a federally-controlled installation or information system.

In the event that the automated system at https://atlevel1.dtic.mil/at/ is not available (e.g., server problems), Level I AT Awareness Training can be provided by a qualified instructor. However, if the training is not completed online, the Level I AT Awareness Instructor qualification must be coordinated with the Installation Antiterrorism Officer (or Installation Security equivalent) and the resultant name(s) of approved instructors shall be provided to the KO or designee along with all associated cost and schedule impacts to the TO.

1.10.2 iWATCH Training. The Contractor shall brief all Contractor and subcontractor personnel performing services under this TO on the local iWATCH program. The Government will provide training standards. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the CORs. This training shall be completed within 30 days of TO award and within 30 days of new employees commencing performance with the results reported to the HRSSWP (https://www.hrsolutions.army.mil) NLT 45 days after TO award and in MSRs thereafter.

1.10.3 Combating Trafficking in Persons (CTIP) Training. Contractor and subcontractor personnel providing services under this TO shall complete the combating trafficking of persons online training within 14 days of start of work/employment and annually thereafter. The Contractor shall include the names of personnel that have completed the training as part of the MSR. The Contractor will find instructions to access this course at http://www.combat-trafficking.army.mil/training.htm. This website also provides a Trafficking in Persons (TIP) Briefing for group briefings or Contractor personnel unable to access the Army Learning Management System (ALMS).

1.10.4 DoD Cyber Awareness Challenge Training. The Contractor shall ensure all Contractor and subcontractor personnel requiring access to Government information systems register in the Army Training Certification Tracking System (ATCTS) and complete the DoD Cyber Awareness Challenge training at http://iase.disa.mil/Pages/index.aspx. The training shall be completed prior to obtaining access to information systems and annually thereafter. The Contractor shall make copies of training certificates available to the Government upon request and post them in the HRSSWP (https://www.hrsolutions.army.mil) within 10 business days of training completion.

1.10.5 Sexual Harassment and Assault Response Prevention (SHARP) Training. In accordance with the NDAA Fiscal Year 2012 (sections 584 and 585), Contractor personnel supporting this TO shall complete SHARP training. The Contractor shall complete the training within seven calendar days after receipt of CAC and within seven calendar days of employee replacement under this TO and annually thereafter. Training can be accessed at the following website: http://www.sexualassault.army.mil/. The Contractor is responsible for ensuring all applicable employees have completed requisite training annually, and shall include the names of personnel that have completed the training as part of the MSR. NOTE: In the event that the automated system at the listed website is not available (e.g., server problems), the Contractor shall notify the CORs in order to attain resolution of this issue.

1.11 Contractor and Subcontractor Identification (ID). All Contractor personnel attending meetings and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as Contractor employees to avoid creating an impression that they are Government officials. This includes telephone and email communication. The Contractor shall ensure that all documents or reports produced by Contractors are suitably marked as Contractor products and that Contractor participation is appropriately disclosed.

1.11.1 The Contractor shall furnish a badge with employee’s name, picture and company information to Contractor personnel providing services at Government facilities under this TO. All Contractor/subcontractor personnel on duty shall wear identification badges on the upper front quadrant of the outer garment at all times when performing work under this contract. If wearing the badge on the upper front quadrant of the outer garment should constitute a safety hazard, the Contractor shall designate an alternate location for display of the badge for the employee affected.

1.11.2 When Contractor or subcontractor personnel send e-mail messages as part of TO performance, each sender shall include his/her first and last name, e-mail address and name of employer. Accounts established in Government e-mail systems for Contractor and subcontractor personnel shall identify individuals as Contractor personnel in the address book display and on individuals’ e- mail. Detailed properties for the account shall include name of employer and customer’s name for the contract.

Email accounts shall follow guidance in accordance with FAR 37.114(c). Contractors are prohibited from using their private company emails for Government business as defined in AR 25-2. Contractor workspace (office, laboratory, and/or desk) shall contain a sign signifying the space is occupied by a Contractor employee to ensure that Federal employees and the public know that they are not Federal employees.

1.12 Employee Conduct. Contractor employees shall present a professional appearance at all times and their conduct shall not discredit the United States Government. The Contractor shall ensure that all Contractor present a professional appearance (reasonable dress and grooming standards based on comfort, productivity, health, safety, and type of position occupied) while performing work under this TO.

1.13 Employee recruitment, training and retention. The Contractor shall have a recruitment, training, and retention program that attracts and retains qualified individuals. A stable workforce is critical to successful performance of this mission.

Open positions shall be filled with qualified new hires within 10 business days of vacancy. The Contractor shall report the cumulative turnover rate as part of the MSR.

1.14 Program Manager. (See DID OT-16-10023 of the base contract.) The Contractor shall provide a Program Manager (PM) who shall be responsible for the performance of work. The name of this person and an alternate who shall act for the Contractor when the PM is absent shall be designated in writing to the KO and the CORs within five days of TO award. The PM and alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this TO. The PM or alternate shall be available between the hours of 8:00 a.m. and 4:30 p.m. Eastern Standard Time (EST), Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons.

1.14.1 The Contractor shall provide resumes for personnel identified to fill program management positions as part of its proposal. The resumes submitted shall demonstrate that candidates have the ability and experience to perform the duties as detailed in this PWS. For each resume submitted, the Contractor shall provide the following additional information:

If personnel identified are being proposed for other positions in response to other solicitations;

If personnel identified are already assigned to other major projects, and how they will be made available for this effort;

If not employed by the Contractor at the time of the submittal, whether or not these candidates have given the Contractor a firm commitment to accept the position if the Contractor is awarded the TO.

1.15 Special Qualifications. The Contractor shall be responsible for ensuring all applicable employees performing the following functions possess the following minimum qualifications during performance of this TO. The Contractor shall provide verification of personnel qualifications upon request.

1.15.1 Program Management. An employee(s) performing program management shall, at a minimum, have a master's degree in one of the following fields or a related field:

business/program management, education, human resources, or leadership. Program management employees shall have a minimum of five years relevant experience managing, staffing, overseeing, and completing the same or similar work to those tasks identified in this PWS.

1.15.1.1 The Contractor may employ personnel to provide support for primary program management personnel. Employees performing this function shall at a minimum, have a bachelor's degree in one of the following fields or a related field: business/program management, education, human resources, or leadership. These employees shall have a minimum of three years relevant experience managing, staffing, overseeing, and completing the same or similar work to those tasks identified in this PWS.

1.15.2 Logistics Planning. Employees performing logistics planning functions shall, at a minimum, have a master's degree. These employees shall have a minimum of ten years of experience in logistical planning for an execution for all classes of supplies and transportation and maintenance support at the Division level. Employees performing logistics planning shall also have experience and proficiency with the Logistics Support (LOGSA) Logistics Information Warehouse (LIW).

1.15.3 Future Operations Planning. Employees performing future operations planning shall, at a minimum, have a master's degree and be a graduate of Intermediate Level Education, Command and General Staff Officers Course or joint service equivalent.

These employees shall have five years of experience as a future operations, current operations, and/or strategic planner at a two star or higher headquarters level.

1.15.4 Safety Planning. Employees performing safety planning shall have a minimum of 3-5 (full-time equivalent) years of experience performing safety and occupational health work in military training/operational environments. Work experience must demonstrate a comprehensive knowledge of the body of safety and occupational laws, standards (Occupational Safety and Health Administration (OSHA), National Fire Protection Agency (NFPA), National Electrical Code (NEC), Department of Transportation (DOT), etc.), regulations, policies and procedures relating to a broad range of safety and occupational health duties (program management; education, training, and promotion;

accident investigation and recordkeeping; inspections, surveys, and assessments;

hazard analysis and countermeasure development), and multiple disciplines such as weapons or explosives safety, aviation safety, construction safety, risk management, transportation, range operations, and hazardous materials as they relate to the full range of training/working/living environments encountered as part of USACC training events/operations. A Bachelor of Science (BS) degree in Safety and Occupational Health or closely related field from an accredited college or university is desired for these employees. As a minimum, safety planning employees must have formal documented training on the following standards: General Industry Standards; Electrical and Construction Safety Standards; Occupational Health and Industrial Hygiene;

Applied Fire/Safety/Protection Analysis; Range Safety; Ammunition and Explosives Safety; and Hazardous Materials.

1.15.5 Non-Disclosure Agreements (NDA): All Contractor personnel assigned to work under this PWS shall sign a non-disclosure statement regarding project content. One copy of signed non-disclosure statements from the Contractor PM and Alternate PM will be provided electronically to the COR-RA or designated Government representative within 15 calendar days of TO award. The Contractor shall submit one electronic copy of signed NDAs for all other Contractor personnel assigned to work under this PWS to the COR-RA or designated Government representative prior to the employee commencing work. The Contractor shall post an electronic copy of the NDSs to the

HRS portal (www.hrsolutions.army.mil). The COR-RA will provide the non-disclosure agreement format.

1.16 Post Award Meeting. The Contractor shall conduct a program kickoff meeting within 5 business days of the TO award. The meeting shall be conducted on-site at USACC Headquarters, via VTC, or via teleconference with, at minimum, the following personnel in attendance: KO, COR-RA and Project Manager. The purpose of this meeting is to achieve a clear and mutual understanding of all TO requirements and identify and resolve any potential problems. At the meeting, the Contractor shall provide a “Plan of Actions and Milestone” (POA&M) to provide timelines for the accomplishment of entrance transition and the tasks listed in Part 5 of this PWS. This meeting is not a substitute for the Contractor fully understanding the work requirements at the time offers are submitted, nor is it to be used to alter the final agreement arrived at in any negotiations leading to TO award. The Contractor shall provide minutes documenting the post award meeting to the COR-RA within five calendar days after the meeting. (See DID DI-ADMN-81250B of the base contract.)

1.17 Periodic Progress Meetings. The Contractor shall conduct monthly IPRs with the KO, CORs, and other Government personnel, as appropriate, to review the Contractor's performance. Meetings will be conducted on-site at USACC Headquarters, via VTC, or via teleconference. At these meetings the CORs will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. The Contractor shall be responsible for scheduling these meetings, publishing an agenda, and publishing meeting minutes with action items. The Contractor shall provide the agenda to the COR-RA NLT three business days prior to the scheduled IPR and minutes shall be submitted as part of the MSR for the month in which they occur. These meetings shall be included in the firm-fixed price.

1.18 Other Direct Costs (ODCs) and Contractor Travel. Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this TO. All travel requires Government approval/authorization and notification to the COR. Travel for routine quality control associated with the Contractor's quality control procedures will not be reimbursed unless otherwise directed by the Government. Handling fees, General and Administrative (G&A), and profit will not be allowed on travel.

1.18.1 Contractor Travel. The Contractor shall arrange individual Contractor employee travel. The Government will reimburse the Contractor for all COR-RA-approved travel in accordance with FAR 31.205-46, travel costs and Joint Travel Regulations (JTR), Volume 2. Profit, General and Administrative (G&A), overhead, and material handling costs on travel are not allowed under this TO. Labor costs will not be reimbursed through ODC. The contractor shall include all other directs costs associated with successful performance of the work requirements as part of the firm-fixed price (FFP).

Travel that is not approved by the COR-RA will not be reimbursed and will be at the Contractor’s expense. The Contactor shall submit travel requests to the COR-RA for http://www.hrsolutions.army.mil/ approval no later than two weeks prior to the required travel. The Contractor shall utilize the travel authorization request form provided as Attachment-Contractor Travel Request Authorization Form. The Contractor shall include the following estimated travel costs in requests: per diem rate, lodging, air fare, rental car, and any other miscellaneous expenses. The Contractor shall provide receipts for all lodging, rental cars, mileage, and any miscellaneous expenses with the next due invoice after travel is completed. Travel requirements submitted outside of the two week window will be reviewed on a case by case basis to determine if approval is warranted. Contractor shall utilize travel claim form provided as Attachment-Contractor Travel Expense Report when submitting requests for reimbursement. Contractor shall provide copies of Attachment-Contractor Travel Request Authorization Form and Attachment-Contractor Travel Expense Report with each submitted invoice.

1.18.2 Local Travel. Contractor employees may be required to travel within the local area during the performance of this task order to attend meetings, conferences, and training. No additional compensation for travel within the local area will be provided by the Government.

1.19 Data Rights. The Government has unlimited and immediate rights to all documents, materials, and/or reports produced under this TO. All documents, materials, and/or reports to include passwords and source codes of any software, produced and delivered under this TO shall be Government-owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents, materials, and/or reports may not be used or sold by the Contractor without written permission from the KO. All materials supplied to the Government will be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.19.1 Contract Data Requirements: The Contractor shall furnish all data described by the Contract Data Requirements List (CDRL) and Data Item Descriptions (DIDs) as depicted in Section J Exhibits of the base contract PWS.

1.20 Organizational Conflict of Interest. Contractor and subcontractor personnel performing work under this TO may perform services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5.

The Contractor shall notify the KO and the COR-HRS immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.21 Transition Period. To minimize any decreases in productivity and to prevent possible negative impacts on services, the Contractor shall work collaboratively with the

Government and other Contractors to plan and execute an orderly transition and uninterrupted service during the designated TO transition period. The Contractor shall develop and implement a comprehensive transition plan that addresses the full range of TO entrance and exit transition activities and describes the approach to minimize disruption to ongoing operations (See DID OT-16-10024 of the base contract). The Contractor shall provide staffing requirements for entrance/exit transition periods.

1.21.1 Entrance Transition. The entrance transition period shall be 14 calendar days or the period of time between TO award date and the start of the performance period, whichever is the lesser amount of time. During the entrance transition period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the TO start date. The Contractor shall work collaboratively with the Government and other Contractors to plan and execute an orderly transition and uninterrupted service during the designated TO transition period.

At a minimum, the Contractor shall address the following activities and deliverables in its transition plan and execute those responsibilities during the entrance transition period:

Execution of a transition plan approach with detailed schedules and high-level representation of key transition events/phases, activities, and deliverables.

Knowledge transfer from incumbent staff and training plan.

Phased transition staffing.

Obtain all required certifications and clearances, including personnel security clearances (if applicable)

Initiate staffing requirements, i.e. background investigations, CACs, and other activities IAW this PWS

Communications strategy for the transition.

Proposed transition kickoff meeting agenda.

1.21.2 Exit Transition. The Contractor shall support exit transition activities necessary to transition when the TO reaches the end of its performance period. The Contractor shall provide an exit transition plan (See DID OT-16-10024) to the KO for review no later than 90 days following TO award.