Updating Account Information.pdf

This is a user guide document provided by the Illinois Department of Public Health (IDPH) explaining procedures for updating patient account information within a healthcare portal system. The document outlines the process for patients to modify their account details through the Patient Dashboard by clicking an Update button and completing a Change Information Form. Patients are able to update their Patient Details, Proof of Identity, and Address information. All changes submitted through the form are subject to review and approval by IDPH before they take effect in the system. Users must click the Save button to retain their changes, after which a Submission Confirmation message appears to confirm successful submission.

The document specifies certain restrictions on account modifications, noting that patients cannot independently change their Date of Birth or the last four digits of their Social Security Number. After submitting updates, users are directed to click a "Go to Dashboard" button to return to the Application Dashboard page where they can view their account status. This procedural guide does not contain information regarding pricing terms, contract awards, bidding processes, funding sources, or other procurement-related details typically associated with state and local contract opportunities.