Renewing a Patient Certificate.pdf

PDF 182 KB Posted

Attached to
Statewide Medical Cannabis Program Education and Training Services
Solicitation number
27-482DPH-HLTHP-B-53581
Issued by
Illinois

About this file

This is a procedural guidance document outlining the process for renewing a health care professional (HCP) certificate within a patient management system. The document describes the renewal workflow for certificates that remain valid for a three-year period from their creation date. Upon expiration, HCP certificate holders receive a notification email prompting renewal. The renewal process involves locating the patient certificate through a search feature or manual scrolling, clicking the Renew Certificate button, and selecting the appropriate Program Category. Users must complete mandatory fields marked with red asterisks in the Patient Information section and enter their Health Care Professional Name before submitting the renewal request. The system provides confirmation through pop-up messages and returns users to the main dashboard upon completion.

This document does not contain information related to pricing, contract terms, set-asides, funding requirements, or procurement specifications. It is a technical user guide rather than a contract opportunity document and does not address bid submission, evaluation criteria, award processes, or vendor qualifications.

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Text version

The health care professional (HCP) certificate remains valid for three years from its creation date.

After three years, the HCP will receive a notification email when the certificate requires renewal.

To renew a patient certificate Click the Renew Certificate button on the patient certificate.

Note: You can use the Search feature to locate the patient certificate or scroll down to select it.

Click the Renew button on the patient certificate to initiate a renewal. A Renew Certificate pop-up window will display.

Renewing a Patient Certificate

Click the Select button on the required Program Category.

Update the required details under the Patient Information section.

Note: Fields marked with a red asterisk (*) are mandatory.

Once the certification details are updated, scroll down to enter your Health Care Professional Name.

Click the Submit button. A confirmation pop-up message will display.

Click the Go To Dashboard button. You are returned to the main dashboard.

File details come from the government source that posted it. Updated .