Attach I PWS 5.5.22.pdf

ATTACHMENT I – PERFORMANCE WORK STATEMENT

SPE603-22-R-0506

NAS SOUDA BAY, GREECE

ATTACHMENT I

SECTION J

SPE603-22-R-0506

PERFORMANCE WORK STATEMENT

(PWS)

NAS SOUDA BAY, GREECE

PERFORMANCE WORK STATEMENT (PWS)

for

AIRCRAFT/GROUND FUEL SERVICES

and

FUEL STORAGE AND DISTRIBUTION

at

NSA Souda Bay, Greece

Dated: May 5, 2022

TABLE OF CONTENTS

TABLE OF CONTENTS

SECTION C-1.0 INTRODUCTION

C-1.1 General Description

SECTION C-2.0 BACKGROUND

C-2.1 Transition

SECTION C-3.0 SCOPE

C-3.1 General Scope of Work C-3.2 Contract Turnover

SECTION C-4.0 APPLICABLE DIRECTIVES

C-4.1 General

SECTION C-5.0 PERFORMANCE REQUIREMENTS

C-5.1 Staffing C-5.2 Operations C-5.2.1 Dispatching C-5.2.2 Product Receipt C-5.2.3 Product Storage C-5.2.4 Product Issues C-5.2.4.1 Flightline Issues/Defuels C-5.2.4.2 Organizational Tank Issues (Backup generators/heating oil tanks) C-5.2.4.3 Retail Service Station Issues C-5.2.4.4 Ground Fuel C-5.2.5 Inventory Management C-5.2.5.1 Physical Inventory Management C-5.2.5.2 Accounting/Auditability C-5.2.6 Quality Surveillance/Laboratory C-5.3 Maintenance C-5.3.1 Operator Maintenance (OM) C-5.3.1.1 Operator Maintenance Requirements:

C-5.3.2 Systems Maintenance (SM) C-5.3.2.1 System Maintenance Requirements:

C-5.3.3 Repairs:

C-5.3.4 SRM/MILCON

C-5.3.5 Buildings and Grounds Maintenance C-5.3.6 Other Maintenance/Repairs C-5.3.7 Vehicle Maintenance C-5.4 Safety 11 C-5.5 Security C-5.6 Environmental Protection C-5.6.1 Government Provided Documents C-5.6.2 Leak Detection C-5.6.3 Spill Response/Reporting C-5.7 Training C-5.7.1 Government Provided Training C-5.7.2 Contractor Provided Training C-5.8 Contractor or Incidental Equipment/Incidental Property (IE/IP) Items C-5.8.1 Contractor Furnished Items C-5.8.1.1 Disposition of Contractor Furnished Items C-5.8.1.2 Uniforms, Clothing, and Safety Equipment C-5.8.1.3 Contractor Furnished General Purpose Vehicles C-5.8.1.4 Contractor Furnished Special Purpose Vehicles C-5.8.2 Incidental Equipment (IE) / Incidental Property (IP) and Services C-5.8.2.1 Other Items and Services C-5.8.2.2 Inventory of IE/IP C-5.8.2.3 Unauthorized Use of Facilities

SECTION C-6.0 DELIVERABLES

C-6.1 Contractor Detailed Plans C-6.1.1 Contract Compliance Plan (CCP) C-6.1.2 Operations and Staffing Plan C-6.1.3 Product Quality Surveillance Plan (PQSP) C-6.1.4 Maintenance Plan

C-6.1.5 Safety Plan C-6.1.6 Security Plan C-6.1.7 Environmental Protection Plan (EPP) C-6.1.8 Training Plan C-6.1.9 Contract Contingency Plan

APPENDIX A – DEFINITIONS

APPENDIX B - ACRONYMS, AND ABBREVIATIONS

APPENDIX C – APPLICABLE DIRECTIVES AND FORMS

APPENDIX D - PERSONNEL

APPENDIX E - PERFORMANCE REQUIREMENTS/FUEL SERVICES DELIVERY SUMMARY

APPENDIX F - ADDITIONAL LOGISTICS SUPPORT

APPENDIX G - COMMON ACCESS CARD (CAC) REQUIREMENTS

APPENDIX M – MILITARY SERVICE INSTALLATION INFORMATION

(1) APPLICABLE PWS SECTION C-7 PARAGRAPHS

SECTION C-7.0 BASE SPECIFIC PERFORMANCE REQUIREMENTS

(2) HOURS OF OPERATION

(3) WORKLOAD INFORMATION

BASE SPECIFIC REQUIREMENTS

C-7.1 Fuel Servicing:

C-7.1.2 Equipment Provisioning Plan:

C-7.1.3 Performance of Services:

C-7.1.4 Direct Fuel Servicing System:

C-7.1.4.1 Equipment:

C-7.1.4.2 Maintenance of Equipment:

C-7.1.4.3 Storage of Equipment:

C-7.1.5 Mobile Fuel Servicing Equipment:

C-7.1.5.1 Mobile Cold Refueling:

C-7.1.5.2 Mobile Hot Refueling:

C-7.1.5.3 Defueling:

C-7.1.6 After Hours Notification:

C-7.1.7 Off Station Operation:

C-7.1.8 Ground Fuels:

C-7.1.8.1 Equipment:

C-7.1.8.2 Delivery:

C-7.1.9 Recyclable and Recoverable Fuels:

C-7.1.10 Designated Areas:

C-7.1.11 Trash Removal:

C-7.1.12 Storage Tanks:

C-7.1.13 Tank Maintenance:

C-7.1.14 Berms/Containment Systems:

C-7.1.15 Pipelines:

C-7.1.15.1 Pipeline Maintenance:

C-7.1.16 Pits: 48 C-7.1.17 Oil/Water Separator System:

C-7.1.18 Cathodic Protection System:

C-7.1.19 Corrosion Control and Painting:

C-7.1.19.1 Large Surfaces:

C-7.1.19.2 Materials Used:

C-7.2 CONTRACTOR - FURNISHED EQUIPMENT

C-7.2.1 Vehicles and Equipment:

C-7.2.2 Condition of Vehicles and Equipment:

C-7.2.3 Modification/Overhaul/Replacement of Vehicles and Equipment:

C-7.2.4 Vehicle Lighting:

C-7.2.5 Company Logo:

C-7.2.6 Spill Remediation Kits:

C-7.2.7 Radios:

C-7.2.8 Overfill Prevention Equipment (OPE):

C-7.2.9 Low Point Drain:

C-7.2.10 Recirculation and Defueling:

C-7.2.11 Meters:

C-7.2.12 Hoses:

C-7.2.13 Hose fittings:

C-7.2.14 Hose Storage:

C-7.2.15 Tires:

C-7.2.16 Spotlight:

C-7.2.17 Warning Light:

C-7.2.18 Relaxation Chamber:

C-7.2.19 Pressure Regulation and Flow Control:

C-7.2.20 Exterior Paint Color:

C-7.2.21 Vehicle Marking and Identification Numbers:

C-7.2.22 Records:

C-7.2.23 Disposition of Property:

C-7.2.24 Property Storage:

C-7.2.25 Equipment Inspection:

C-7.2.26 Other Contractor Provided Equipment and Supplies:

C-7.2.27 Communication Services:

C-7.2.28 Administrative Supplies and Equipment:

C-7.2.29 Tools:

C-7.2.30 Spares for Contractor-Furnished Equipment:

C-7.2.31 Specification/Standards:

C-7.2.32 Replacement Filters:

C-7.2.33 Computer Hardware and Software:

(4) INCIDENTAL PROPERTY

(5) AVIATION FUEL STORAGE TANKS

(6) INCIDENTAL EQUIPMENT (IE)

(7) INCIDENTAL EQUIPMENT INFORMATION TECHNOLOGY EQUIPMENT (ITEC Navy)

(8) INCIDENTAL EQUIPMENT ITEC (DLA-ENERGY)

(9) INCIDENTAL EQUIPMENT LAND MOBILE RADIOS (LMR)

SECTION C-1.0 INTRODUCTION

C-1.1 General Description

This Performance Work Statement (PWS) is for Defense Logistics Agency (DLA) Energy contracted operational and management services on military installations. General services are identified under Scope of Work and Performance Requirements, and base specific requirements will be specified through incorporation in Appendix M.

SECTION C-2.0 BACKGROUND

C-2.1 Transition

At the request of the Military Services, DLA Energy has assumed responsibility for fuels operations and management at previously Government-Owned, Government-Operated (GOGO) or Government-Owned, Contractor-Operated (GOCO) facilities. These include bulk storage services, retail service station support, alongside aircraft services, and entire fuels management services.

SECTION C-3.0 SCOPE

C-3.1 General Scope of Work

The Contractor will be responsible for providing the necessary personnel and resources to accomplish all tasks specified herein at Contractor expense unless specifically stated otherwise. The Contractor will ensure safe, accurate, and timely handling, quality control, and accountability of all Defense Wide Working Capital Fund (DWWCF)-owned petroleum products under their control. The Contractor will perform required maintenance to ensure facilities, associated systems, vehicles, and equipment remain operational to meet the base mission. The Contractor will comply with environmental protection, safety, and security directives.

The Contractor will conduct required training to ensure personnel are fully qualified to perform PWS tasks.

Tasks identified in the PWS are performed by either the Contractor or Government as specified in Appendix M. The Contractor shall refer to Appendix M, Table 1 to determine the list of paragraphs under Section 5.0 that are not applicable to this contract.

C-3.2 Contract Turnover

The Contractor will receive, during the ten working days prior to the start of contract performance, assistance from current Contractor/military/Government personnel, representatives from DLA Energy, and the Contracting Officer’s Representative (COR) to accomplish a joint facilities turnover inspection, product testing, and inventory. During the last ten working days of this contract, the incoming Government/Contractor personnel shall be permitted access to the applicable fuels facilities to observe its operation. The outgoing Contractor shall assist DLA Energy, the COR, and the incoming operator to accomplish the facility turnover inspection, product testing, and inventory accounting as well as provide any relevant information concerning the facility and its operation including maintenance records and engineering documentation. The outgoing Contractor shall turn over all non-proprietary physical and electronic files, evidentiary matter, auditable documents, and other official records related to fuels management, operations, and maintenance to the COR for providing to incoming Government/Contractor personnel.

SECTION C-4.0 APPLICABLE DIRECTIVES

C-4.1 General

The Contractor shall comply with all applicable federal, state, local, and international agreements, laws, regulations, plans, and policies including, but not limited to, the directives listed herein in performance of the contract effort. The Contractor shall maintain ready access to applicable directives and ensure all employees are familiar with directive requirements. Administrative requirements of directives not directly pertaining to performance may be limited with approval of the Contracting Officer to DLA, DoD, and legal regulatory body requirements. Clarification of applicability should be obtained from the Contracting Officer if necessary. In the event of conflicting guidance, the most stringent requirements shall be followed.

SECTION C-5.0 PERFORMANCE REQUIREMENTS

C-5.1 Staffing

The Contractor shall provide sufficient staffing with qualified personnel IAW para C-5.5, para C-5.7, and Appendix D and their proposal to effectively perform all required PWS tasks to include simultaneous operations and will ensure all personnel are adequately trained and certified to perform job tasks prior to performing tasks unsupervised. If necessary, to perform PWS tasks beyond or after normal hours as listed in Appendix M, the Contractor shall notify the COR (for information only) and will if possible, accomplish the mission through reallocation of personnel or will otherwise provide the necessary resources using augmentation or overtime at Contractor expense without additional Government funding. If requirements necessitate Contractor personnel return to conduct operations outside normal hours, the Contractor shall respond and provide required support within 2 hours of notification. The Contractor shall maintain a recall roster of personnel and will provide standby personnel contact information to applicable base points of contact for potential after hours or emergency support. In accordance with FAR 7.108 telecommuting is prohibited.

C-5.2 Operations

The Contractor shall conduct all necessary fuels operations to support base operations, airshows and special events, deployments, exercises, and contingencies under normal conditions, as well as, during periods of heightened security, inclement weather, or other unique situations. Operations must be safely and efficiently conducted to receive, store, transfer, issue, and account for products with appropriate controls to ensure fuel quality, maintain inventory accuracy, and ensure no environmental impact. In the event of failure of the existing facilities or equipment resulting in extended downtime, the Contractor may be required to perform the same functions using an alternative method provided by the Government or the Contractor.

C-5.2.1 Dispatching

The dispatch center will be staffed sufficiently on all shifts to ensure rapid and effective receipt and response to requests for support from authorized customers. The contractor will maintain up-to-date vehicle/facility/inventory status and inform management of any issues which may impact the ability to meet mission requirements. The dispatch center will maintain a current electronic log containing all requests for service, incidents, spills, accidents, and any explanation/justification for not meeting performance requirements. The dispatch center will maintain key control for all assigned incidental equipment and vehicles and clipboards for refueling vehicles. The dispatch center will maintain communications at all times with base flightline support offices (Base Operations, Maintenance Operations Centers, etc.), as well as with servicing operations. The dispatch center will maintain accountability of base stations and handheld radios. The COR/RO will make notifications to appropriate base, Service Control Points, DLA Energy, and other offices for either quality or quantity discrepancies as required.

C-5.2.2 Product Receipt

The Contractor shall receive products without causing operational delays or incurring demurrage. The Contractor shall coordinate receipt scheduling and quantities to ensure sufficient ullage exists to accommodate receipts. For tank truck deliveries, the Contractor shall escort tank trucks to and from base gate and appropriate storage facilities as required. The Contractor shall verify documentation, seals if required, product on board, and offload completion. The Contractor shall perform required initial visual inspection of all fuel receipts. The Contractor shall ensure sampling and laboratory analysis of products IAW applicable directives. The Contractor will not offload products found to be non-conforming during receipt inspection or lab testing until approval has been granted by DLA Energy. Off-specification product will be isolated pending disposition instructions from the DLA Energy Region. The Contractor shall notify the dispatch center and COR of any product quality or quantity discrepancy. The Contractor shall prepare all documents required for product receipt.

C-5.2.3 Product Storage

The Contractor shall be responsible for product integrity and quantity while in Contractor custody. Product will be maintained to preclude degradation, contamination, commingling, or other occurrences which render the product unsuitable for its intended use. The Contractor shall notify the dispatch center and COR of any issues which impact the integrity, quantity, or availability of products in storage. The Contractor shall respond to requests for truck fill stand support, fuel transfer to hydrants, and outload of fuel for shipments where facilities exist within required time to ensure no mission impact.

C-5.2.4 Product Issues

The Contractor shall issue fuel without causing operational delays. The Contractor shall notify the dispatch center and COR of any fuel quality discrepancy. For any discrepancy, the Contractor shall initiate required corrective actions to facilitate delivery of on-specification product. The Contractor shall prepare all documents required for product issue.

C-5.2.4.1 Flightline Issues/Defuels

The Contractor shall conduct simultaneous refuel and defuel operations in response to requests from Airfield Operations or other authorized customers for alongside aircraft refueling (cold or hot) or aviation/flightline support equipment within the established parameters in Appendix M. The Contractor shall provide support for aircraft defueling of non-suspect quality fuel upon request from designated representatives. Suspect quality fuel is the responsibility of the requesting unit to dispose of.

C-5.2.4.2 Organizational Tank Issues (Backup generators/heating oil tanks)

The Contractor shall respond to servicing requests from authorized organizational tank custodians on an as required/priority basis.

C-5.2.4.3 Retail Service Station Issues

The Contractor shall operate and maintain the self-service automated service station facilities, equipment, and systems and ensure sufficient product is available to provide 24 hours a day, seven days a week support of ground fuels. The Contractor shall manually operate the service station until the system is restored should the automated system fail or be disabled at any time. Should manual operations fail, the Contractor shall provide ground product support through alternative means such as positioning a ground product refueling unit and operator at the service station or other convenient location. If vehicles and equipment cannot utilize the retail service station, the Contractor shall provide refueling support through refueling unit delivery. The Contractor shall issue and maintain Vehicle Identification Link (VIL) keys and Quick Response (QR) codes for authorized base vehicles in accordance with DLA Energy Policy P-5. The Contractor shall perform required tasks to ensure fuel is properly accounted for and issued to only authorized users.

C-5.2.4.4 Ground Fuel

Fuel products from base infrastructure/tankage (SFD, ULG and JP-5) will be issued by truck to authorized customers as per Appendix M. The contractor must be responsible for performing all ground fuel delivery operations and safeguarding fuel supplies under its control during normal and adverse conditions. Ground fuel pertains to general support equipment both on the flight line and installation as part of the Base Aviation Primary Mission and associated with installation capitalized products.

C-5.2.5 Inventory Management

The management of inventories involves a range of physical and accounting actions associated with ordering/requisitioning, receiving, storing, issuing, and transferring fuel. The Contractor shall coordinate inventory management with the dispatch center to ensure adequate fuel inventory is maintained.

C-5.2.5.1 Physical Inventory Management

The Contractor shall follow the physical inventory management procedures specified in applicable directives and contract clauses/provisions to maintain sufficient product inventories to meet daily demand requirements and minimum levels required in the Inventory Management Plan (IMP) and/or by the DLA Energy Region.

• Ensure all orders, receipts, transfers, shipments, issues, losses, gains, adjustments, and other transactions/actions are properly documented. Maintain control over the physical environment to ensure proper product storage and prevention of losses.

• Ensure inventory variations are within allowable limits. Investigate, document, report, and take corrective action when necessary, on excessive variations.

• Provide and maintain manual gauging equipment/supplies (tape and bob, fuel and water finding paste) and manually perform inventory tasks in the event of Automatic Tank Gauging (ATG) inoperability or if ATG readings are in question, as required per directives. Ensure tape and bobs are calibrated during annual ATG calibration and replace as necessary.

• Provide all applicable documents within required timeframes to accountant for input into the DLA Energy accounting system.

C-5.2.5.2 Accounting/Auditability

The Contractor shall ensure proper accounting and maintain auditability for DWWCF products. The Contractor shall implement procedures specified in applicable directives (special attention to DLA Energy Policy documents).

• Ensure all orders, receipts, transfers, issues, losses, gains, adjustments, and other transactions/actions are properly reviewed and processed in a timely manner.

• Promptly initiate research for out-of-tolerance gains or losses and document results of investigations. Maintain files and evidentiary matter for all applicable transactions.

• Coordinate with the DLA Energy Region Inventory Manager and suppliers to order sufficient product to ensure no mission impact due to lack of inventory.

• Provide DLA Energy files or evidentiary matter upon request and within the timeline specified.

Perform daily, monthly, and end-of-year closeouts, research and promptly correct rejected transactions.

• Reconcile fuel orders to ensure contract close out and de-obligation of unnecessary open orders.

C-5.2.6 Quality Surveillance/Laboratory

The laboratory technician will be responsible for verifying quality of product receipts and of product in the custody of the Contractor IAW applicable directives. The Contractor shall follow all applicable directives to ensure products remain on-specification. The Contractor shall provide all necessary laboratory supplies without additional Government funding. The laboratory technician will:

• Obtain all fuel samples other than initial receipt visual.

• Take and determine corrected API and temperature measurements for receipt and issue tanks when

ATG is inoperable or questionable.

• Prepare and ship samples to area laboratories or commercial laboratories as required and document process for tracking purposes/results. Shipping costs shall be the Contractors responsibility and be included in the fixed monthly price.

• Perform laboratory testing as required and document results IAW applicable directives/procedures.

• Maintain laboratory sampling and testing equipment and supplies.

• Calibration of laboratory test equipment, replacement of standards, and material necessary for daily operations must be provided by the Contractor.

C-5.3 Maintenance The Contractor shall provide a detailed maintenance plan to address the references, frequencies, methods, and procedures for accomplishing the maintenance objectives. The Contractor shall provide all manpower, tools, and equipment to implement the maintenance plan. Parts, supplies, and material needed to perform maintenance will be provided at Contractor expense without additional Government funding. The Contractor shall establish/maintain automated maintenance and supply/parts records for all facilities, equipment, vehicles, and system components. The maintenance records and maintenance plan shall be updated as changes occur and be made available for review by the COR upon request and turned over to the COR at the end of the contract. The Contractor shall ensure maintenance activities are scheduled to prevent or minimize impact to operations. The Contractor shall immediately notify the COR/designated office and the dispatch center of any maintenance downtime that could affect operational use of the system and the estimated time in commission (ETIC) the system will be back in operation. The Contractor shall conduct or request, coordinate, and monitor maintenance and repair actions to ensure completion IAW applicable directives or project plans. The contractor shall be responsible for obtaining all inspections by state and local authorities for any maintenance performed by the contractor (or other commercial vendors completing the maintenance or repair for the contractor) as required. The contractor and its subcontractors shall furnish proof of licensure and certifications at the request of DLA Energy. The Contractor may be required to provide after-hours access to facilities for maintenance or repair work to include monitoring maintenance, repair, or construction personnel as required. The Contractor shall implement a tool control program to ensure accountability of items and reduce the risk of Foreign Object Debris (FOD) damage.

C-5.3.1 Operator Maintenance (OM)

Operator maintenance (OM) is performed IAW UFC 3-460-03 by the operator for the care and minor maintenance of equipment using procedures that do not require detailed technical knowledge of the equipment’s or system’s function and design. Maintenance that is regularly performed to preserve and maintain equipment, apparatus, or facilities in such condition that they may be effectively used for their intended purpose. This category of operational maintenance normally consists of inspecting, cleaning, servicing, preserving, lubricating, and adjusting, as required. Such maintenance may also include minor parts replacement that does not require the person performing the work to have highly technical skills or to perform internal alignment.

C-5.3.1.1 Operator Maintenance Requirements:

The contractor must ensure, all operator level recurring maintenance checks and services for fuel facilities and related fuel handling equipment are scheduled and accomplished, in accordance with PWS C-5.3. These operator level recurring maintenance checks and services are recommended by the manufacturer or in accordance with commercially accepted practices, as well as the effort required to keep a facility, a piece of equipment or system functioning. The refueling contractor must provide all staffing, materials and equipment not otherwise specified by any source to accomplish the required recurring maintenance tasks.

The refueling contractor must ensure that all costs associated for maintenance are included in the Monthly Usage Charge CLIN on a firm-fixed-price basis

C-5.3.2 Systems Maintenance (SM)

SM is normally performed by trained personnel of base facility maintenance, facility operating contracts, or maintenance contracts for recurring maintenance and repair. Under the SRM Recurring Maintenance and Minor Repair (RM/MR) Program, the USACE will provide a contractor to perform all system maintenance tasks in accordance with the UFC 3-460-03 and DoD regulation 4140.25-M chapter 8. Periodic testing of systems/components, generally on a quarterly basis, is included within the RM/MR contract.

C-5.3.2.1 System Maintenance Requirements:

Under the SRM Recurring Maintenance and Minor Repair (RM/MR) Program, the USACE will provide a contractor to perform all system maintenance tasks in accordance with the UFC 3-460-03 and DoD regulation 4140.25-M chapter 8. Periodic testing of systems/components, generally on a quarterly basis, is included within the RM/MR contract. The contractor for this contract will monitor, track, and document all recurring maintenance performed by the RM/MR contractor and collect all documents related to the completion of these maintenance actions from the COR and record the completion in their CMMS for tracking purposes. If Quarterly and Above Recurring Maintenance tasks are not being performed as required or sufficiently by the RM/MR contractor, the contractor for this contract will report the problem to the COR and DLA Energy Contracting Officer for assistance and resolution.

C-5.3.3 Repairs:

The RM/MR contractor will take immediate action to assess emergency situations and minor repair. This includes all facilities and equipment on the inventory list that DLA Energy is responsible for sustainment, restoration and modernization. All deficiencies identified which require maintenance or repair work outside what is included in the Monthly Usage Charge CLIN will be submitted to the COR to be performed by the RM/MR contractor. The contractor for this contract will monitor, track, and document all repairs performed by the RM/MR contractor and collect all documents related to the completion of these maintenance actions from the COR and record the completion in their CMMS for tracking purposes. If repairs are not performed in a timely manner, the contractor will report the delay to the COR and DLA Energy Contracting Officer for assistance and resolution.

C-5.3.4 SRM/MILCON

SRM or MILCON required is the Government’s responsibility IAW DLA Energy policies and DoD 4140.25M. The Contractor will initiate work orders to the COR for SRM or MILCON needed based upon the maintenance plan and unplanned deficiencies discovered during operator/system maintenance or operations. The COR shall ensure deficiencies are coordinated with appropriate agencies and follow up to ensure projects are submitted to DLA Energy and through resolution.

C-5.3.5 Buildings and Grounds Maintenance

The Contractor shall maintain buildings to the standards expected of any Base facility occupant and grounds IAW Base guidelines. The Contractor will be responsible for mowing and weed control using Base approved methods where those services are not currently provided by the Base. The Base will provide snow removal for access roads, truck loading/offloading pavement, and parking lots. The Contractor will be responsible for snow and ice removal on all walking surfaces within the area to include sidewalks, tank stairs, and dike wall stairs as well as operational areas required for mission continuation. The Contractor will ensure buildings are clean, free from debris, and pest free. The Contractor will not permit or allow fire hazards to accumulate in buildings or on grounds. The Contractor shall notify the COR of any unresolved maintenance action but will not perform major repairs or make any alterations to the buildings or grounds without prior approval from the Contracting Officer. If determined by DLA Energy to be appropriate, DLA Energy may request the Contractor perform buildings and grounds maintenance tasks as specified in C-5.3.5 Other Maintenance.

C-5.3.6 Other Maintenance/Repairs

The Contractor will notify the COR of other maintenance and repairs needed based upon the maintenance plan and unplanned deficiencies discovered during OM/SM or operations. The Contractor will request assistance from the COR to DLA Energy to correct these deficiencies or to perform necessary repairs. The Contractor may request through the COR to the Contracting Officer to perform the work using existing labor at no additional charge and obtain material required, to subcontract the work and material required, or to utilize a combination of the options. No general and administrative fee or profit will be added. The Contractor will not perform maintenance and repairs beyond OM and SM unless directed by the Contracting Officer. The Contracting Officer may direct the Contractor to defer the action for resolution by DLA Energy maintenance offices/contractors.

C-5.3.7 Vehicle Maintenance The Contractor shall maintain special purpose vehicles IAW applicable directives and commercial/manufacturers standards to include performing a daily check of refueling units prior to use. The Contractor shall ensure DWWCF fuel in vehicles out for maintenance is properly accounted for and not disposed of without approval. The Contractor shall notify the COR when vehicle inventory falls below Mission Essential Levels or maintenance/out-of-service status indicates potential mission impact. The Contractor will provide necessary information when requested to justify vehicle authorizations or replacements. The Contractor is responsible for maintaining Contractor owned vehicles IAW commercial/manufacturer’s standards and ensuring serviceability of sufficient vehicles to perform all required PWS tasks.

C-5.4 Safety

The Contractor will ensure Contractor personnel have a safe and healthy work environment. It is essential that personnel handling fuel products and related equipment at the fuel facilities are thoroughly knowledgeable of the principal hazards to be encountered and how to prevent or reduce these hazards IAW applicable federal, state and local laws and regulations. The Contractors safety program shall instruct employees how to eliminate the hazards or cope with them in a safe manner. Contractor shall comply with applicable safety requirements and base fire regulations at all times and shall maintain documentation showing compliance which shall be available to the Government or designated representative at any time.

Contractor shall provide 24-hour contact information to the base fire department dispatch center. The Contractor shall provide and replace, as necessary, all Personal Protective Equipment (PPE) and other safety items required for performing operations and maintenance tasks.

C-5.5 Security

The Contractor shall incorporate necessary physical, personnel, operations, communications, and information system security to obtain and control access to applicable restricted/ controlled areas, ensure only appropriate computer and information access, and maintain integrity and safety of applicable fuel facilities and Government Owned Equipment/Vehicles. These security measures shall include controlling access by only authorized personnel to fuel facilities and equipment under Contractor control to include escorting personnel while in the area. The Contractor shall inspect gates, fencing, and security lighting surrounding fuel facilities and request maintenance and repairs IAW C-5.3.4 when needed. Gates, buildings, and system valves will be secured when not in use. The Contractor shall ensure all personnel possess and retain requirements for background checks meeting National Agency Check and Inquiry (NACI) standards or higher as required. The Contractor shall ensure requirements for application, receipt, use, and turn-in of personnel badges are met (i.e., Common Access Cards and flightline/restricted area badges). The Contractor shall establish information systems security measures appropriate to the level of computer use. The Contractor shall establish liaison with appropriate base law enforcement agencies in development and implementation of security measures. Base specific requirements are identified in Appendix M. The Contractor is not responsible for providing dedicated guards. Force protection is the responsibility of the base. After hours security checks are performed by base law enforcement personnel. The Contractor will respond immediately upon notification to correct security issues. Contractor personnel shall be identified to the designated base personnel as mission essential as required to facilitate base entry and ensure uninterrupted fuel support during normal base operations, deployments, exercises, and contingencies, as well as, during periods of heightened security or inclement weather.

C-5.6 Environmental Protection

The Contractor shall actively protect and enhance the quality of the environment by adhering to all applicable regulatory requirements and by preventing or controlling pollution at the fuel facilities. The Contractor shall ensure dike draining or similar discharge actions are properly approved, performed, and documented as required. The Contractor shall provide sufficient initial and replacement spill response and clean up material for facilities and vehicles as required and properly dispose of hazardous material accumulated. If the Contractor is visited by or receives a Notice of Violation (NOV) from a federal, state, or local agency, the Contractor shall immediately notify the COR or Contracting Officer. As required by the installation, the Contractor shall support and participate in the host Environmental Management System.

C-5.6.1 Government Provided Documents

The Government will provide the following environmental documents as applicable: Spill Prevention Control and Countermeasures (SPCC) Plan; Spill Prevention, Response Plan (SPRP); Oil Pollution Act 1990 (OPA 90) Facility Response Plan (FRP); Hazardous Waste Management System; National Pollutant Discharge Elimination System (NPDES) Permits Program; Storm Water Pollution Prevention Plan (SWPPP); Integrated Contingency Plan (ICP); and Oil Pollution Prevention Operations Manual.

C-5.6.2 Leak Detection

The Contractor shall provide fuel system access, product transfer, and ancillary mechanical support to the DLA Energy Leak Detection Centrally Managed Program (LD-CMP), or it's designated representatives, for the implementation of the LD-CMP testing at all locations. For locations (see Appendix M) with Permanent Leak Detection Systems (PLDS), the Contractor shall conduct testing at least quarterly (or in accordance with federal/state/local requirements, whichever is more stringent) by operating the PLDS. Test results shall be made available to the LD-CMP Program Manager, or it's designated representative, upon request. For PLDS technical and operation support, the Contractor will enter a trouble ticket within the DLA Information Technology Service Management (ITSM) System. DLA will provide annual certification and required maintenance of the PLDS.

C-5.6.3 Spill Response/Reporting

The Contractor shall ensure all of their personnel are familiar with the applicable spill plans. The Contractor shall ensure plans are readily available to all contract personnel and responding entities.

• In the event of a fuel spill, the Contractor shall make notifications IAW DLA Energy policy (P-40) as well as the SPCC Plan, FRP, or equivalent plan. Notifications shall be initiated immediately but no later than 15 minutes after discovering the spill. Additionally, the Contractor shall notify the COR and Contracting Officer of reportable spills.

• For all spills, the Contractor shall immediately initiate necessary actions to stop and contain the spill. The Contractor shall clean up the spill using appropriate spill response material and properly dispose of residual material. As well as removing ignition sources, evacuating personnel, cordoning off the area, and directing traffic may be required, when safe to do so, until relieved by appropriate authority.

• Spill response and clean up actions beyond those outlined above will be provided by the installation IAW the installation spill plan(s).

• The Contractor should attempt to recover usable fuel to the greatest extent possible.

C-5.7 Training

Upon contract start, Contractor personnel shall be fully qualified to perform PWS tasks. The Contractor shall adequately train personnel to ensure success and safety of the fuels operation. The Contractor shall ensure prior to performing tasks unsupervised that personnel assigned to all tasks have the requisite knowledge and skills to meet minimum performance requirements and comply with all applicable laws and regulations. The Contractor shall document all training by name of employee, training, and date and make these records available to the COR upon request. This training provided shall include operations, maintenance, safety, security, and environmental compliance IAW applicable federal, state and local laws and regulations. The Contractor shall also conduct DoD/DLA publication familiarization training to ensure periodic content review and compliance with new or updated policy. The Contractor will ensure employees have all current and valid professional certifications before starting work and retain while employed. All special purpose vehicle operators will have a valid state commercial driver’s license (CDL) IAW state regulations in which the contractor will be operating.

C-5.7.1 Government Provided Training The Contractor will ensure maximum attendance at on-site training and will schedule employees for all required courses within 30 days of falling below minimum training requirements. The Contractor will submit requests for classroom slots to the COR who will recommend approval/disapproval to the Contracting Officer based on contract requirements. If denied, or if courses are unavailable to maintain the minimum staffing requirements, the Contractor may be required to replace departing personnel or fill a vacant position with fully qualified personnel without additional compensation. If approved, the Contractor will make a written request accompanied by an indemnification statement to the Contracting Officer for scheduling. The Contractor is responsible for all costs incurred for personnel to attend training. The Contractor shall ensure maximum participation possible for the DLA provided Annual Spill Prevention and Response Exercises.

DLA Energy provided classroom/onsite instruction includes:

• Fuels Terminal Manager/Responsible Officer course

• Fuels Manager Defense (FMD) course

• Spill Prevention and Response Exercises

• PLDS operation and testing

• Underground Storage Tank (UST) Operator Training, if applicable.

• Additional Service/Base provided training may be included in Appendix M.

C-5.7.2 Contractor Provided Training

In accordance with applicable federal, state, and local laws, policies, and regulations and with international agreements or requirements, the Contractor shall ensure all of their employees are properly trained to meet mandatory requirements and to perform tasks specified in this PWS.

• The Contractor shall establish a program to provide recurring training to active duty, Guard, and Reserve military personnel. The training shall focus on systems and equipment familiarization, core tasks, and upgrade training requirements for operations, maintenance, safety, security, and environmental aspects of the Contractor performed fuels tasks. As part of training, military personnel may be allowed to perform fuels operations using Government owned vehicles and equipment where certified. The Contractor may annotate training conducted but will not certify training records or proficiency.

• The Contractor shall provide familiarization training to the Base’s Fire Department on the facilities and procedures when requested.

C-5.8 Contractor or Incidental Equipment/Incidental Property (IE/IP) Items

Items used in the performance of this contract are either brought in by the Contractor or available on-site.

C-5.8.1 Contractor Furnished Items

The Contractor shall provide sufficient and adequate tools, personnel protective equipment, vehicles, and other items needed to adequately and safely perform all operations and maintenance tasks required by the contract. The Contractor shall ensure compatibility between Contractor items and on-site facilities, systems, and equipment.

C-5.8.1.1 Disposition of Contractor Furnished Items

Contractor items identified herein shall be used solely in the performance of the work defined in Section C-

5.0. The Contractor shall not store items in excess of the contract requirements on base property. On termination of the contract, all Contractor items shall be removed from base property within 30 days.

Thereafter, the Contractor shall be charged the prevailing commercial storage rate for any items kept on base property, and those items may be disposed of as determined by the Government.

C-5.8.1.2 Uniforms, Clothing, and Safety Equipment The Contractor shall provide a distinctive company uniform for personnel to wear in the performance of their duties. Uniforms shall be maintained in a clean, serviceable condition and replaced when excessive wear requires. The Contractor shall provide all personnel safety equipment including safety shoes, safety glasses, reflective vests, sound suppression devices, cranial protection, gloves and other identifiable special safety equipment for specific operation and maintenance procedures. When a cap is worn, it will have the company logo on the front. No other caps/hats are authorized. If caps are worn on the flightline they must be approved through Airfield Management and be secured to the head to prevent FOD hazards.

C-5.8.1.3 Contractor Furnished General Purpose Vehicles

The Contractor shall provide sufficient general purpose vehicles with appropriate capability to meet the contract requirements including but not limited to escorting fuel deliveries where required, towing bowsers, transporting personnel, and performing expeditor duties as needed. The vehicles shall have a distinctive company logo or marking to ensure ease of recognition. The Contractor is responsible for ensuring all vehicles are properly licensed IAW local civilian requirements, registered with base security if applicable, adequately maintained, flightline capable if applicable, and operated only by licensed and qualified personnel. The Contractor is responsible for providing fuel for Contractor general purpose vehicles. The Contractor may request to establish a Fuels Purchase Agreement (FPA) to be allowed to purchase DWWCF ground fuel for use in Contractor general purpose vehicles.

C-5.8.1.4 Contractor Furnished Special Purpose Vehicles

Where required, the Contractor shall provide sufficient special purpose vehicles with appropriate capability to meet the contract requirements for aviation and ground product service. The vehicles shall have a distinctive company logo or marking to ensure ease of recognition. The Contractor is responsible for ensuring any special purpose vehicle is properly licensed IAW local civilian requirements, registered with base security if applicable, adequately maintained, flightline and over-the-road capable if applicable, and operated only by licensed and qualified personnel. The Contractor may establish a Fuel Purchase Agreement (FPA) and be allowed to purchase DWWCF ground fuel for use in Contractor owned special purpose vehicles.

C-5.8.2 Incidental Equipment (IE) / Incidental Property (IP) and Services

IE and/or IP to be operated and maintained in performance of this contract may include fuel facilities, equipment, vehicles, and other items as listed in Appendix M. IE/IP incidental to the location may also be provided and is listed in Appendix M including sufficient shared office/workshop space or separate facility for Contractor occupancy. The Contractor will be held accountable for IE/IP IAW local accounting policies. The Government will not provide items that are consumables or for day-to-day operations which were not previously identified. When an item of IE/IP is no longer required or becomes unserviceable, the Government, at its discretion, is not required to replace the item.

C-5.8.2.1 Other Items and Services

In addition to IE/IP listed in Appendix M, additional items and services may be available in support of this contract as specified in Appendix M.

C-5.8.2.2 Inventory of IE/IP

At contract start-up, the Contractor and Government (COR) will conduct a joint inventory of all on-site items (Appendix M). The Contractor and the COR shall certify the listing. Thereafter, the Contractor and COR shall conduct a joint inventory annually not later than 30 days from the anniversary of the contract start date. The Contractor must identify all equipment deleted and received since the preparation of the last inventory and provide copies of source documents.

C-5.8.2.3 Unauthorized Use of Facilities The Contractor shall not permit or authorize personnel to store or repair any personal property including boats, vehicles, trailers, motorcycles, etc., on Government property. In addition, the Contractor shall not utilize on-site equipment, property, or facilities for storage or repair of Contractor-Owned vehicles and equipment not specifically required by the contract provisions. Parking of personal vehicles used for transportation to and from work will be permitted in designated vehicle parking areas during working hours.

The Contractor shall not allow employees to cook, smoke, have open flames, or have flammable materials in the work areas or inside any building. The designated smoking and cooking area will be designated by the Base Fire Department.

SECTION C-6.0 DELIVERABLES

C-6.1 Contractor Detailed Plans

Following contract award, the Contractor shall have 60 days, unless otherwise indicated, to submit the detailed plans listed below in section C-6.1.1 through C-6-1.10 to the Contracting Officer for review and acceptance 30 days prior to the contract performance period. Additional Service/base specific requirements may be included in Appendix M. The plans are considered dynamic documents and shall be updated as required throughout the contract period. Updates will be provided to the COR and Contracting Officer for review and acceptance as changes are made. These plans may be used by the COR for monitoring and assessing contract performance.

C-6.1.1 Contract Compliance Plan (CCP)

The Contractor is responsible for ensuring compliance with all contract performance requirements. As such, the Contractor shall develop an inspection system acceptable to the Government for monitoring overall contract performance. The inspection system is to include a written Contract Compliance Plan (CCP) developed and used by the Contractor to measure performance on a continuous basis. The CCP shall include performance based plans. General performance criteria shall include the Contractor’s ability to provide continuous support capabilities as specified in this PWS, record keeping and reporting procedures pertaining to administrative requirements, bulk storage operations, facility/equipment maintenance, and upkeep and appearance of grounds and facilities under Contractor control. The CCP shall include time specific checklists for evaluation of all operational and preventive maintenance requirements. The CCP shall address procedures for corrective actions including the resolution of Corrective Action Report (CAR) and Contract Discrepancy Reports (CDR) generated by the Contracting Officer/COR. The Contractor shall submit a CCP to the Contracting Officer for review and approval within 60 days after contract award. The CCP shall be made available for Government review, upon request, at any time during the contract performance period.

C-6.1.2 Operations and Staffing Plan

The plan shall provide comprehensive and detailed step-by-step procedures (recommend checklists as attachments) covering all requirements specified in C-5.2 through C-5.2.6. The plan must include a detailed organization chart showing the number of employees identified by job classification, and full/part time employee status, a brief description of the tasks to be performed, and the duty description of the employee that will perform the task described. A manning matrix defining staffing in terms of full-time equivalents (FTEs) for a typical seven-day work week must be included. Operating hours are detailed in Appendix M.

C-6.1.3 Product Quality Surveillance Plan (PQSP)

The Contractor shall ensure that products placed in the care of the Contractor are properly handled, remain on-specification, and are ready for issue. The plan must include policy and procedure regarding product sampling, visual examination of samples, and the submission of samples needing further analysis to the regional fuel laboratory. In addition, the plan must outline the documentation of samples and test results, reports and records keeping applicable, and actions to be taken in case of unacceptable test results. The plan must fully outline Contractor responsibilities for quality surveillance under this contract.

C-6.1.4 Maintenance Plan

The Contractor must provide a detailed operational and situational maintenance plan for all facilities, equipment, and system components. The maintenance plan must clearly outline the process of planning, programming, accomplishing, documenting, and reporting all maintenance actions and must include the installation and use of a contractor furnished computerized maintenance management system (CMMS) to track maintenance for components and facilities at all sites. The plan will be continuously reviewed over the course of the contract and any need for change must be communicated to the Contractor through the Contracting Officer. The complete maintenance plan will include a copy of all maintenance action forms, listings and reports to be generated by the CMMS.

C-6.1.5 Safety Plan

The plan shall outline procedures necessary to maintain safety IAW applicable federal, state, and local laws and regulations.