Attachment 12 - Hours of Operation by Geographical Location.doc

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Attached to
Infrastructure Support Services (ISS) Federal contract opportunity
Solicitation number
SECHQ1-15-R-0015
Issued by
Securities and Exchange Commission

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Attachment 12 - Hours of Operation

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Attachment_10_-_Question_and_Answer_-_Response_1.pdf PDF
ISS_RFP_Final.docx DOCX document
Attachment 10 - Question and Answer —
Attachment 3 - NDA - Contractor.docx DOCX document
SECHQ1-15-R-0015.pdf PDF
Attachment 11 - Oral Presentation Scenarios.docx DOCX document
Attachment 18 - Service Desk Overview.pdf PDF
Attachment 19 - End User Computing —
Attachment 16 - ISS Demand Volumes.docx DOCX document
Attachment 2 - Small Business Subcontracting Plan Format.docx DOCX document
Attachment 7 - Pricing Support Sheets.xlsx XLSX spreadsheet
Attachment 13 - SEC Technology Refresh Rates.doc DOC document
Attachment 17 - Performance Incentive.docx DOCX document
ISS_RFP_Final.docx DOCX document
Attachment 4 - NDA - Contractor Personnel.docx DOCX document
Attachment 14 - Software and Tools List.docx DOCX document
Attachment 1 - Definitions and Acronyms.docx DOCX document
Attachment 9 - Service Level Agreements.docx DOCX document
Attachment 8 - Go_No-Go Factor Response Form.docx DOCX document
Attachment 20 - Fixed Price ConversionTimeline.docx DOCX document
Attachment 6 - Tax Liability Certification.docx DOCX document
Attachment 14 - Software and Tools List.docx DOCX document
Attachment 9 - Service Level Agreements.docx DOCX document
Attachment 18 - Service Desk Overview.pdf PDF
Attachment 1 - Definitions and Acronyms.docx DOCX document
Attachment 10 - Question and Answer —
Attachment 13 - SEC Technology Refresh Rates.doc DOC document
Attachment 3 - NDA - Contractor.docx DOCX document
Attachment 2 - Small Business Subcontracting Plan Format.docx DOCX document
Attachment 11 - Oral Presentation Scenarios.docx DOCX document
Attachment 4 - NDA - Contractor Personnel.docx DOCX document
Attachment 6 - Tax Liability Certification.docx DOCX document
ISS_RFP_RevisedDRAFT.docx DOCX document
Attachment 16 - ISS Demand Volumes.docx DOCX document
Attachment 8 - Go_No-Go Factor Response Form.docx DOCX document
Attachment 19 - End User Computing —
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Vendor_Meeting_Request_Form.pdf PDF
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Attachment_13_-_SEC_Technology_Refresh_Rates.doc DOC document
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Attachment_18_-_Service_Desk_Overview.docx DOCX document
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Attachment_19_-_End_User_Computing_(EUC)_Overview.docx DOCX document
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Attachment 12 – Hours of Operation/SEC Staff by Geographical Location

Office Name
Location
Hours of Operation

(Local Time) Hours of Operation

(EST)

Headquarters
Main Office: 100 F Street, NE.

Washington, DC 20549-1104

7:00AM – 9:00PM
9:00AM –

5:30PM

Data Center 1 AiNET 11700 Montgomery Road, Beltsville, MD 20705-1159

24 x 7
24 x 7

Data Center 2

I/O 3003 Woodbridge Avenue, Edison, NJ 08837

24 x 7
24 x 7
Atlanta Regional Office (ARO)
950 East Paces Ferry Road, NE, Suite 900, Atlanta, GA 30326
9:00AM – 5:30PM
9:00AM – 5:30PM
Boston Regional Office (BRO)
33 Arch St., 23rd Floor

Boston, MA 02110-1424

9:00AM – 5:30PM
9:00AM – 5:30PM
Chicago Regional Office (CHRO)
175 W. Jackson Boulevard Suite 900 Chicago, IL 60604
8:45AM – 5:15PM
9:45AM – 6:15PM
Denver Regional Office (DRO)
1801 California Street, Suite 1500 Denver, CO 80202-2648
8:00AM – 4:30PM
10:00AM – 6:30PM
Fort Worth Regional Office (FWRO)
801 Cherry Street, 19th Floor

Fort Worth, TX 76102

8:30AM – 5:00PM
9:30AM – 6:00PM
Los Angeles Regional Office (LARO)
5670 Wilshire Boulevard, 11th Floor

Los Angeles, CA 90036-3648

8:30AM – 5:00PM
11:30AM – 8:00PM
Miami Regional Office (MIRO)
801 Brickell Ave., Suite 1800

Miami, FL 33131

9:00AM – 5:30PM
9:00AM – 5:30PM
New York Regional Office (NYRO)
3 World Financial Center Room 4300

New York, NY 10281

9:00AM – 5:30PM
9:00AM – 5:30PM
Philadelphia Regional Office (PHRO)
The Mellon Independence Center

701 Market Street

Philadelphia, PA 19106-1532

9:00AM – 5:30PM
9:00AM – 5:30PM
Salt Lake Regional Office (SLRO)
15 W. South Temple Street Suite 1800

Salt Lake City, UT 84101

8:00AM – 4:30PM
10:00AM – 6:30PM
San Francisco Regional Office (SFRO)
44 Montgomery Street, Suite 2600

San Francisco, CA 94104

8:30AM – 5:00PM
11:30AM – 8:00PM

NOTE: The hours listed are the current SEC business model and are subject to change, as the SEC business needs change.

SECHQ1-15-R0015

Attachment 12 – Page 1 of 1

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