J.11_IT_Services_MinQualsTABLE_UPDATE.XLSX
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- INL/A GLOBAL AVIATION INFORMATION TECHNOLOGY SERVICES Federal contract opportunity
- Solicitation number
- SAQMMA13R0393
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Updated/Revised J.11 Minimum Qualifications
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Appendix D
| PWS Title | Labor Category Title | Position Description | Minimum Education | Minimum Experience Requirements | Security Clearance | Certificates | US Citizen |
| Program Manager | Program Manager | ||||||
| Responsible and Accountable for the successful performance of the contract. Plans and directs the program to ensure that all contract tasks are completed within the estimated timeframes and budget. Develops proposals to assigned tasking. Assists the client with planning and strategy development. Interprets policies, purposes, goals, and procedures of the client organization for subordinates and subcontractors. Serves as the Contractor’s authorized point of contact for assigned work. Interacts with the COR to ensure that task performance and all deliverables are acceptable and produced as specified in the contract. Broad technical background in systems analysis, systems integration, data communications and IT security. |
| Bachelor's degree In Information Technology or related technical field. | Two projects of similar size, scope (IT Management) and complexity or one long-term project of six (6) years or more. The proposed IT PM should have at least seven (7) years experience in similar operations and at least 12 years in total management of IT Operations of similar scope and complexity to this project, including internationally dispersed locations with limited or no modern IT infrastructure. Experience in planning, evaluating, directing, tracking, analyzing and coordinating large, complex programs/projects. | SECRET | A certification in Project Management from an industry-recognized organization such as the Project Management Institute (PMI); e.g., Project Management Professional (PMP) and/or Program Management Professional (PgMP). | YES | |
| IT Operations Manager | IT Operations Supervisor | Oversee the deploying and maintaining reliable, efficient, and greatest-value infrastructure to supporting information systems, including Wide Area Network (WAN) connectivity, Local Area Network (LAN) connectivity, and server infrastructure. | |||
| Ensuring the network and servers are operational and secure at all times. Enforcing IT security and working policies. Managing remote communications links to our products in the field. Specifying, configuring and commissioning new servers and network components. Implementing a comprehensive back up scheme to provide minimal downtime with disaster recovery. Provide network monitoring and connectivity support. Monitor overall health of network and systems. Supervise the day-to-day IT operations. | Bachelor degree in Information Systems Management or Computer Science. | Seven (7) years IT Operations supervision of systems of similar scope and complexity if this contract and at least four (4) years of IT supervisor experience. |
| SECRET | Must hold a current and valid industry Computer certification (i.e., MCITP, CCNA) . This ensures the contractor will have sufficient knowledge to identify network operations related issues that can impact time, cost and scope of the contract. | YES |
| Information Security Officer | Information Security Officer | Must have and be able to exhibit communications skills, both in writing and speaking, to properly and appropriately interact with staff and remote sites if applicable. |
Must show demonstrated knowledge of IT/IA policies and procedures.
Must show demonstrated knowledge of project management.
Must have demonstrated knowledge of vulnerability management policies and procedures Must have demonstrated knowledge of the NIST Certification and Accreditation processes and procedures.
| Must have demonstrated knowledge of a full range of IT security principles, concepts, practices, products and services (including systems software, database software, immediate access storage technology, and security device hardware), and methods for evaluating risk and vulnerability, implementing mitigating improvement, and disseminating IT security tools and procedures. | Bachelor degree in Information Systems Management or Computer Security. | Ten (10) years experience in implementation and development of multilevel security | SECRET | Must hold a current and valid industry Information System Security certification. This ensures the contractor will have sufficient knowledge to identify security related issues that can impact time, cost and scope of the contract. | YES |
| IT Site Lead | |||||
| (OCONUS Locations) | IT Site Lead | Serve as single point contact for the Senior INL/A representative on site, to initiate, conduct, coordinate and communicate all IT operational plans at the respective site. Facilitates all operational planning activities for SAA/AOD. |
Has overall responsibility for all technical and management functions associated with the Task Order. Serves as primary interface between customer and company. Prepares customer briefings and serves as subject matter expert.
Bachelor degree in Information Systems Management or Computer Science disarable. At least six (6) years experience in Information Technology. At least two (2) years of systems implementation to include 2 years of management experience.
At least two (2) years of experience in government contracting positions
| Extensive knowledge of Information Technology, including, but not limited to, communication, hardware and software maintenance, installation, security and configuration. | Secret | Must hold a current and valid industry standard certification in a typical computing and/or networking environment (i.e., Microsoft, Cisco). | YES |
| IT Project Manager | Project Manager | Develops and implements projects for IT Services. Serves as a single point of contact for managing all tasks / subtasks. Guides projects from the original concept through final implementation. Defines project scope and objectives including developing detailed work plans, day-to-day management direction, schedules, project estimates, resource plans, status reports, and project tracking and analysis. Conducts project meetings and ensures quality standards. Provides advanced technical and strategic guidance to multiple project teams and oversees project deliverables. |
Bachelor's degree from an accredited university or equivalent. Minimum of eight years of project management experience and a total of 12 years professional work experience.
Experience in planning, evaluating, directing, tracking, analyzing and coordinating large, complex projects.
Experience as a project manager of a cross-organizational project that has exceeded $5 million in life-cycle costs.
| Secret | Must hold a current and valid industry standard certification (i.e., PMP). | YES | |||||
| Senior Systems Enginner | Recognized authority in the field of endeavor. The senior analyst shall also have demonstrated capability in the management of activities and tasks. Responsible for systems enhancement, including incremental design/functional element configuration, interfaces, coordination, and prototyping. | Bachelor's degree from an accredited university or equivalent. | Eight years high performance computing experience is required | Secret | Must hold a current and valid industry Computer certification This ensures the contractor will have sufficient knowledge to identify network operations related issues that can impact time, cost and scope of the contract. | YES | |
| Senior Network Engineer | Analyzes, studies, and designs complex data networks. Analyzes network characteristics (e.g., traffic, connect time, transmission speeds, packet sizes, and throughput) and recommends procurement, removals, and modifications to network components. Designs and optimizes network topologies and site configurations. Plans installations, transitions, and cutover of network components and capabilities. Coordinates requirements with users and suppliers. Manages network software development and support requirements using formal specifications, data flow diagrams, and other accepted design techniques. Estimates network hardware and software development and implementation costs and schedules. Reviews existing network designs and capabilities, and assists in making refinements, reducing operating overhead, enhancing network throughput, and improving of current network topologies | Bachelor degree in Information Systems Management or Computer Science. | Minimum ten years experience managing or performing network engineering and design activities, of which at least three years must be specialized in the specific technical environment under development or analysis as defined in the Statement of Work. Hands on skills and working knowledge of the various IEEE 802.x protocols, interoperability between wide area and local area networking, and bridge/routing/network switch alternatives. | Secret | Must hold a current and valid industry Computer certification This ensures the contractor will have sufficient knowledge to identify network operations related issues that can impact time, cost and scope of the contract. | YES | |
| Senior Database Engineer | Manages and/or develops database projects. Provides highly technical expertise in the use of Database Management Systems (DBMS) concepts. Evaluates and recommends available DBMS products and services to support validated user requirements. Defines file organization, indexing methods, and security procedures for specific user applications. Plans and budgets staff and database resources. When necessary, reallocates resources to maximize benefits. Prepares and delivers presentations on DBMS concepts. Provides daily supervision and direction to support staff. | Bachelor degree in Information Systems Management or Computer Science. | Ten years experience, specialized experience includes: demonstrated experience with DBMS design and system analysis, current operating systems software internals and data manipulation languages. General experience includes increasing responsibilities in the development and maintenance of database systems. | Secret | Must hold a current and valid industry Computer certification This ensures the contractor will have sufficient knowledge to identify network operations related issues that can impact time, cost and scope of the contract. | YES | |
| Database Engineer | Provides highly technical expertise in the use of DBMS. Evaluates and recommends available DBMS products to support validated user requirements. Defines file organization, indexing methods, and security procedures for specific user applications. | Bachelor degree in Information Systems Management or Computer Science. | Six years of specialized experience includes: demonstrated experience with DBMS design and system analysis, current operating systems software internals and data manipulation languages. General experience includes increasing responsibilities in the development and maintenance of database systems. | Secret | Must hold a current and valid industry Computer certification This ensures the contractor will have sufficient knowledge to identify network operations related issues that can impact time, cost and scope of the contract. | YES | |
| ERP Analyst/Designer | Assists with the development of the Enterprise Resource Planning (ERP). Customizes and configurs workflow to allow intergration of client/server applications. | Bachelor degree in Information Systems Management or Computer Science. | Three years experience of Enterprise Resource Planning, inlcluding but not limited to: knowledge management, data warehousing, supply chain management and information dissemination. | Secret | Not specified | YES | |
| Systems Adminisitrator II | Supervises and manages the daily activities of configuration and operation of business systems. Optimize system operation and resource utilization, and performs system capacity analysis and planning. Provides assistance to users in accessing and using business systems. | Bachelor degree in Information Systems Management or Computer Science. | Four years experience, must be specialized experience in administrating Windows environment or open systems-compliant systems. | Secret | Must hold a current and valid industry Computer certification This ensures the contractor will have sufficient knowledge to identify network operations related issues that can impact time, cost and scope of the contract. | YES |
except for OCONUS Locations please refer to 2.B.2 of the PWS Systems Adminisitrator I Monitors and administers the various systems, keeping system information documented and up-to-date. Establishes and maintains system users, user environment, directories, and security. Responds to the needs and questions of system users concerning their access to resources on the system. Provides users with system technical support. Bachelor degree in Information Systems Management or Computer Science. Two years experience, must be specialized experience in administrating Windows environment or open systems-compliant systems. Secret Not specified YES except for OCONUS Locations please refer to 2.B.2 of the PWS System Technician Installs new software releases, systems upgrades, evaluate and intalls patches, and resolves software related problems. Performs systems backups and recovery. Maintains data files and monitors system configuration to ensure data integrity. High School Diploma Two years experience, must be specialized experience in administrating Windows environment or open systems-compliant systems. Secret Not specified YES except for OCONUS Locations please refer to 2.B.2 of the PWS Help Desk Technician Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or its predecessors. Serves as the initial point of contact for troubleshooting hardware/software, PC, and printer problems. High School Diploma A minimum of three years experience, of which at least one year must be specialized. Specialized experience includes: knowledge of PC operating systems (e.g., DOS, Windows) as well as networking, mail standards, and work on a help desk. Secret Not specified YES except for OCONUS Locations please refer to 2.B.2 of the PWS
| Network Administrator I | Analyzes network characteristics (e.g., traffic, connect time, transmission speeds, packet sizes, and throughput) and recommends procurement, removals, and modifications to network components. Designs and optimizes network topologies and site configurations. Plans installations, transitions, and cutovers of network components and capabilities. Coordinates requirements with users and suppliers. | Bachelor degree in Information Systems Management or Computer Science. | A minimum of five years experience, of which at least three years must be specialized. Specialized experience includes: designing, testing, installing, implementing, and maintaining computer networks; using and implementing network standards; operating computer networks, particularly the identification and solution of problems, restart/recovery, additions, deletions, and modifications of terminals, hosts, etc.; optimization of network costs and performance; and implementing accounting and charge back systems. General experience includes all aspects of computer networks. Must demonstrate the ability to work independently or under only general direction. | Secret | Must hold a current and valid industry Computer certification This ensures the contractor will have sufficient knowledge to identify network operations related issues that can impact time, cost and scope of the contract. | YES |
| Network Technician | Conducts site surveys. Assesses and documents current site network configuration and user requirements. Designs and optimizes network topologies. Follows engineering plans and site installation Technical Design Packages. Develops installation schedules. Works with network installation team. Assists in the preparation of drawings and documenting configuration changes at each site. Prepares site installation and test reports. | Bachelor degree in Information Systems Management or Computer Science. | Three years experience of which at least three years must be specialized. Specialized experience includes: analysis, design, and installation of LANs; and analysis and installation of communications systems. Specialized experience includes the use of engineering documentation, network configurations and topologies, TCP/IP, frame relay, bridges, and routers. General experience includes increasing responsibilities in technical management. | Secret | Must hold a current and valid industry Computer certification This ensures the contractor will have sufficient knowledge to identify network operations related issues that can impact time, cost and scope of the contract. | YES |
| IT Security Specialist | Analyzes and defines security requirements for a variety of computer and telecommunications issues. Designs, develops, engineers, and implements solutions to requirements. Gathers and organizes technical information about an organization's mission goals and needs, existing security products, and ongoing programs. Performs risk analyses including risk assessment. Develops, analyzes, and implements security architecture(s) as appropriate. | Bachelor degree in Information Systems Management or Computer Security. | Minimum of eight years’ experience, of which at least six years must be specialized experience in defining computer security requirements for high-level applications, evaluating approved security product capabilities, and developing solutions | Secret | Must hold a current and valid industry Information System Security certification. This ensures the contractor will have sufficient knowledge to identify security related issues that can impact time, cost and scope of the contract. | YES |
| Application Specialist | Analyzes functional business applications and design specifications for functional activities. Develops block diagrams and logic flow charts. Translates detailed design into computer software. Tests, debugs, and refines computer software to produce the required product. Prepares required documentation, including both program level and user level documentation. Enhances software to reduce operating time or improve efficiency. Provides technical direction to programmers to ensure program deadlines are met. | Bachelor degree in Information Systems Management, Computer Science or other related discipline. | Minimum of two years’ experience, specialized experience includes: experience as an applications programmer on large-scale database management systems, knowledge of computer equipment, and the ability to develop complex software to satisfy design objectives. | Secret | Not specified | YES |
| Data Storage Engineer | Provide storage expertise in support of all IT sponsored projects. This includes management and support of all Storage Area Network (SAN)/Network Attached Storage (NAS)/Content Addressable Storage (CAS)/backup and recovery related hardware and software. | Bachelor degree in Information Systems Management, Computer Science or other related discipline. | Three years industry experience. Previous experience with SCSI, Fibre Channel and/or iSCSI storage solutions is a major plus. Experience with developing and maintaining test automation of a complex system is a major plus. | Secret | Not specified | YES |
| Procurement Manager | Maintaining and distributing status information on all existing and potential contracts to the DOSAW Program Office. Assisting DOSAW in developing and tracking program budgets. Ensuring that all administrative contract requirements are being satisfied either directly or by coordinating with the responsible technical or management staff member. Preparing all contract administrative correspondence. Primary point-of-contact with Government Contracting Officers and prime/subcontractor contracts administration representatives. Maintaining all contract and proposal files. Formulating all proposal assistance agreements and subcontracts agreements in coordination with the Program Managers. |
| Reviewing all draft RFPs for administrative requirements and special provisions, and relaying information to the Program Managers. Preparing and/or overseeing the preparation of all cost proposals ensuring accuracy and appropriate format. Providing follow up on contracts, proposals, etc., to ensure compliance and timeliness of response. | Bachelor’s Degree. | Seven years of related experience. An additional five years related experience is required in lieu of a degree. | N/A | Not specified | YES | |||
| Legacy Systems Analyst | Analyze requirements for maintaining, modifying, or converting unique application systems that are deemed legacy systems. Provide guidance and technical/functional advice to programmers. Develop plans to migrate legacy systems to new technologies and/or new functionality. Analyzes and documents legacy system functionality to identify mandatory requirements to be fulfilled by migration system candidates. | Associate's Degree. | Five years experience, knowledge of designated legacy hardware; operating systems, and maintence characteristcs of the designated legacy systems. | Secret | Not specified | YES | ||
| Configuration Manager | Provides technical support in documenting information security solutions to information systems to the Program Manager. Establishes and maintains a process for tracking the life cycle development of all hardware implementation and software development efforts. Maintains continuity of products while ensuring conformity to all directives and regulations. Oversees formal and informal documentation reviews and makes recommendations consistent with program direction. | Bachelor's degree from an accredited University or equivalent. | Seven years of configuration management experience and a total of 10 years professional work experience. |
Experience in implementing project and enterprise level configuration management techniques.
| Secret | Must hold a current and valid industry Configuration Management certification. This ensures the contractor will have sufficient knowledge to identify network operations related issues that can impact time, cost and scope of the contract. | YES | |
| QA Specialist | Establishes and maintains a process for evaluating software and associated documentation. Determines the resources required for quality control. Maintains the level of quality throughout the software life cycle. Conducts formal and informal reviews at pre-determined points throughout the development life cycle. | Bachelor's Degree in Quality Management or Quality Assurance, or related field. |
| Six years experience, of which at least three years must be specialized. Specialized experience includes: Configuration Management, verification and validation, software testing and integration, and software metrics and their application to software quality assessment. General experience includes increasing responsibilities in quality assurance, quality control, and team leader responsibilities. | Secret | Must hold a current and valid industry Configuration Management or Quality Assurance certification. This ensures the contractor will have sufficient knowledge to identify network operations related issues that can impact time, cost and scope of the contract. | YES | ||||
| Administrative Assistant/Travel | Provides administrative support of professionals engaged in business process development, process improvement, change management, project management, and/or general management. Development and maintenance of various office correspondence, presentations and/or spreadsheets. Assists with conference coordination activities and offsite meeting facilitation. Provide administrative assistance to the Office Manager as needed. | High School Diploma | 2 years experience. Experience in office automation tools. Basic knowledge in computer based documentation and presentation techniques, technical typing and word processing. | N/A | Not specified | YES | |
| Web Designer | Designs and builds web pages using a variety of graphics software applications, techniques, and tools. Designs and develops user interface features, site animation, and special-effects elements. Contributes to the design group's efforts to enhance the look and feel of the organization's online offerings. Designs the website to support the organization's strategies and goals relative to external communications. | Bachelor's degree from an accredited University or equivalent. | Requires understanding of web-based technologies and thourough knowledge of HTML and/or other design- related applications. | Secret | Not specified | YES | |
| Web Developer | Creates Web front-end user interfaces to new or existing databases and applications using a combination of HTML, SQL, C, Visual Basic, Oracle or other languages to make applications and information accessible. Utilizes knowledge of operating systems such as UNIX, Windows NT, TCP/IP, focusing primarily on files within the server root, and performs the ongoing day-to-day operation of the server software, including maintaining system security, modifying configuration settings and backing up the system. | Bachelor's degree from an accredited University or equivalent. | Five years of experience in programming and server software operations. Must have experience in programming and server software operations, develops custom programs written in languages such as C++, C, Java, JavaScript, PERL, Active X, CGI, to name a few. | Secret | Not specified | YES | |
| Budget Analyst I | Compiles and analyzes financial information for an organization. Develops integrated revenue/expense analyses, projections, reports, and presentations. Creates and analyzes monthly, quarterly, and annual reports and ensures financial information has been recorded accurately. Identifies trends and developments in competitive environments and presents findings to senior management. |
| Performs financial forecasting and reconciliation of internal accounts. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager. | Bachelor's Degree. | 5 years experience. | N/A | Not specified | YES | |||
| Technical Writer I | Researches, writes, edits and proofreads technical data for use in documents or sections of documents such as manuals, procedures and specifications. Ensures technical documentation is accurate, complete, meets editorial and government specifications and adheres to standards for quality, graphics, coverage, format and style. Assists in establishing style guidelines and standards for texts and illustrations. Excludes those responsible only for writing or editing. | Bachelor's Degree. | 2 years experience | N/A | Not specified | YES | ||
| Auditor | Protect assets by ensuring compliance with internal control procedures and regulations by examining records, reports, operating practices and documentation. Verify assets and liabilities by comparing items to documentation. Completes audit work papers by documented audit findings. Prepares special audit and control reports by collecting, analyzing, and summarizing operating information and trends. Complies with federal, state and local security legal requirements by studying existing and new security legislation; enforcing adherance to requirements and advising managment of needed actions. | Bachelor's Degree. | 3 years experience. Experience in government auditing preferred. | N/A | Not specified | YES | ||
| Billing Specialist | Reviews invoices for accuracy to include proper funding data and contract references (CLIN). Ensures timely submittal and tracks progress through completion. Monitors funding levels available for billing. Reports discrepancies to Budget Analyst. | Associate's Degree. | 3 years billing/invoicing experience. | N/A | Not specified | YES | ||
| Training Specialist | Designs and conducts company training programs. Monitors and reports the effectiveness of training on employees during the orientation period and for career development. Involved in initial plan design and existing plan enhancements. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. | Bachelor's Degree. | 5 years experience training experience. | secret | Not specified | YES | ||
| Inventory Management Specialist | Maintains property records. Performs property inventory and property management functions to include operation of automated bar-code scanning equipment. Must be able to operate computer equipment and customized software packages to track property. Must be capable of assisting with operations of a supply room to include stocking shelves, inventorying, shopping for resupply items, and issuing consumable supplies to customers. Must be capable of assisting with turn-in, repair, and relocation of equipment and furniture. | Associates or 2 year technical school | 1 year of experience | Secret | Not specified | YES | ||
| **Disclaimer - INL/A will consider trade-off between minimum education and minimum experience, on a case by case basis if proposed** |
SAQMMA13R0044 SECTION J-11 &P OF &N
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