ExhA.1_PD-_Badge_Office_Supervisor_-_Baghdad_-BLISS.pdf

BADGE OFFICE SUPERVISOR – U.S. EMBASSY

REGIONAL SECURITY OFFICE

U.S. EMBASSY BAGHDAD

1. BASIC FUNCTION OF POSITION

The position will be assigned to the Regional Security Office in Baghdad, where the

Baghdad Badge Office Supervisor will work under the immediate direction of the RSO

Countermeasures Branch Chief and ARSOs assigned to overseeing the Badge Office.

The Baghdad Badge Office Supervisor will support the Regional Security Office

Baghdad by providing direct guidance, supervision, administration, and coordination to ensure operational efficiency at the U.S. Embassy badge offices as well as overall in charge of badge operations at the Baghdad Diplomatic Support Center, and Basrah U.S.

Consulate badge offices.

2. MAJOR DUTIES

The Badge Office Supervisor at a consulate or annex major duties are:

Responsible for the overall management and operation of all badge offices under the contract, and will directly supervise the U.S. Embassy badge offices.

Supervise all badging personnel.

Be proficient with all badging enrollment procedures and processes for all personnel to include cleared Americans, other U.S. citizens, as well as third country nationals and local Iraqi nationals. This includes SMSe and biometric badging systems and any other badge systems employed by the RSO.

Ensure all badging and procedures are done in accordance with RSO guidance and standards.

Conduct all badging operations and administrative tasks themselves as needed, in addition to supervising the work of the badge technicians.

Ensure all badge enrollments, applications, and other documentation are properly documented and stored and save electronically and by hard copy in an organized manner as prescribed by the RSO.

Ensure personnel applying for all badge/vehicle placards applications are complete, authenticated by designated approving authorities, and are authorized based on established criteria. Ensure applicants attend the mandatory security briefing.

Ensure all administrative duties to include record data base entry and keeping of appropriate documentation is conducted as prescribed by RSO.

Ensure the badge offices are always properly staffed with sufficient personnel to carry out their duties at all times. This includes planning for personnel’s R&Rs, and any other leave/staffing issues.

Ensure all assigned badge equipment is operated correctly, remains operational and receives properly scheduled maintenance.

Ensure all staff work established hours as required by RSO and are performing to standard.

Ensure all personnel are providing excellent customer relations and using good judgment while interacting with applicants.

Oversee and conduct verification of security clearances, vetting certificates for Third

Country Nationals and Local Iraqi Nationals, Letters of Agreement, Letters of

Justification, and other documentation necessary for applicants.

Ensure the accountability of all equipment and supplies. Ensure badging equipment supplies are at their appropriate levels. This includes ensuring there is spare equipment if a device/hardware breaks down. Conduct monthly inventories of assigned equipment and supplies and provide to RSO. Plenty of advance notice must be provided to RSO if any supplies are running low.

Notify RSO immediately of any irregularities or breach of procedures related to any badge, access, or other security issues.

Oversee as well as create and issue embassy parking placards to personnel seeking approval for vehicular access to Chief of Mission venues. Ensure proper record keeping and data base entry for all requests and issuances.

Notify RSO immediately of any irregularities, anomalies, issues, or problems to the

Badge Office Supervisor and/or RSO.

Manage, create and issue embassy parking placards to personnel seeking approval for vehicular access to COM venues.

Manage the schedule appointments for group applicants for appointments for Badge

Issuance.

Perform other administrative duties as assigned by the RSO in support of the security mission.

3. QUALIFICATIONS

Must have computer proficiency in Microsoft Office, Word, and Excel.

Management or supervisory experience.

Effective interpersonal and customer service skills.

Computer data entry and administrative/office management experience.

United States citizenship.

Must possess a minimum Secret security clearance.

Must have a high school diploma, and minimum of two years of college.