Exhibit B - Freetown.docx

Exhibit B

AMERICAN EMBASSY FREETOWN, SIERRA LEONE GUARD INSTRUCTIONS

GENERAL ORDERS AND POST ORDERS

GENERAL ORDERS

1. PURPOSE:

General Orders: General Orders for the guard force provide directions and instructions of general application to all members of the Local Guard Force (LGF) at all posts. Each member of the guard force is responsible for being fully familiar with and responsive to the General Orders. These orders will not be modified or revised without the written authority of the Regional Security Officer (RSO).

Failure to comply with any General Order will result in the permanent removal of the delinquent guard.

2. MISSION:

The primary mission of the local guard force is to provide protection for United States personnel and U.S. Government employees and to protect U.S Facilities and equipment from damage or loss due to violent attack or theft. The local guards act as an outer screen of protection and early warning signal to the RSO. The local guard force will carry out specific actions as described in these orders and individual Guard Post orders in case of emergency.

3. MANNER OF PERFORMANCE OF DUTY AND UNIFORM:

a. Guard personnel will be firm yet courteous, efficient and tactful at all times while in the performance of their duties. They will never engage in arguments with any person, and will refer disagreements and misunderstandings to their Supervisor and the RSO. They must read, fully understand and comply with all General and Post Orders.

b. Guard personnel will, at all times, maintain a neat and clean appearance and while on duty, be fully dressed in the prescribed guard uniform and equipment, including issued footwear. Uniforms must be neat and serviceable, without rips, tears, patches, holes, or other discrepancies. Boots, belts and other assigned equipment shall be presentable and functioning. Guards shall not work in sandals or barefoot at any time. Guards will maintain their post and/or guardhouse in a neat and tidy manner, permitting only authorized items and personnel in the guardhouse. Guards will be subject to inspection at any time. All remain subject to RSO inspection and discretion.

c. The local guards must not participate in or support any activities, which would be disruptive to the performance of their duties or would decrease the efficiency of the guard force operation.

d. Guard personnel will perform only those security duties identified by the guard contractor and the RSO. Guards will not perform any other non-security related or unauthorized functions during duty hours, i.e., gardening, housekeeping chores, maintenance duties, or any other duty or act which distracts the guard from his/her intended purpose.

e. Where appropriate, guards will maintain in a neat, orderly, legible fashion, all logbooks, ledgers, record books, incident reports or any other written record of duties performed or of any security event.

f. Guard personnel will not offer or divulge any information about American Embassy operations or personnel to anyone, including any Sierra Leone government authorities. Guards will report immediately to their Supervisor and the RSO any attempt by individuals to solicit information regarding U.S. Government personnel or facilities. Reports will be given verbally and through official Incident Reports.

g. The relief guard will take complete charge of duties from the guard he/she relieves, including the Post Logbooks and all other equipment maintained at the post. Guards will not abandon their post until properly relieved.

h. Guards will brief and pass on any special instructions to their relief guard concerning outstanding or significant events that occurred during the previous shift.

i. Guards will be alert to their surroundings and immediately report to the Senior Guard, Shift Supervisor or Guard Commander any vehicles or individuals acting in a suspicious manner.

j. Guard personnel will control access to U.S. Government facilities and properties, protect life, maintain order, resist criminal attacks against Mission personnel, visitors, dependents and property. In addition, Guards will resist any other form of violent attacks to include terrorist attacks against the same all in accordance with Departmental and Mission policies.

k. Guard personnel will intercept, identify, and make the proper log of entries for visitors and other appropriate persons to U.S. Government facilities. Further, guards will conduct inspections of persons, property, and vehicles, confiscate unauthorized items and issue appropriate access control identification badges according to established policies. Prohibited items (including explosive devices, flammable liquids, firearms, edged weapons, cellular telephones, recording devices, electronic devices, still cameras and video cameras) are never allowed into the Embassy without the express order of the RSO.

l. Guards will ensure that only authorized persons displaying a valid form of identification and legitimate visitors enter the area they are assigned to protect. Guards will not hesitate to challenge persons who do not have proper identification or who attempt to avoid specified access control procedures or policies.

m. Guard personnel will conduct periodic, non-routine inspections of their area of responsibility and immediately report any unusual incident or circumstances, or emergency situation to the Senior Guard, Shift Supervisor or Guard Commander and the RSO.

n. Guards will not leave their assigned post until a relief guard properly relieves them.

o. Guard personnel will maintain a high standard of professionalism while on duty. Guards will be polite and courteous in the performance of their duties. They will not use abusive language, be late for work, or be inattentive. Guard personnel will not act in any manner detrimental to the reputation of their company or the United States Government.

p. Guard personnel at U.S. facilities must be able to demonstrate a working knowledge of Post's emergency action plans (fire, bomb, intruder, etc.). Basic training in emergency action response will be the responsibility of the contractor.

q. Guard personnel will comply with all orders or instructions given to them by the Senior Guard, Shift Supervisor, Guard Commander and the RSO.

r. Guards will not abuse their authority for personal or monetary gain.

s. Guard personnel will not gamble or engage in any illegal activity while on duty or while in uniform.

t. Off-duty guards shall not loiter or be present at any at any post outside their regularly scheduled shift hours.

u. Guard personnel will not provide information about U.S. Government personnel or facilities to anyone without the specific approval of the RSO.

4. GUARD CONDUCT:

a. GENERAL AND POST ORDERS: The local guards will follow the General Orders and the Post Orders for each guard post.

b. REPORT FOR WORK: Guard personnel will be punctual in reporting for duty at the start of each shift. Oncoming guards will report to their posts on time and prepared to assume duties at their assigned posts.

c. HONESTY: The guards will not remove any item from an office, room, residence or compound, except under the direction of his or her Supervisor, or the RSO.

d. PROPER USE OF OFFICIAL TIME: Guards will remain alert and vigilant at all times. They will not nap or sleep on post, engage in personal conversations in person or on the telephone, read newspapers, watch TV, listen to the radio or attend to any other personal business during duty hours. Engaging in any of these activities may be cause for immediate dismissal. The guards will report to the Guard Supervisor when their assignments are accomplished.

e. RESPONSIBILITY FOR ASSIGNED UNIFORMS AND EOUIPMENT: Guards are responsible for the uniforms and equipment assigned to them and for property and real items in their custody. The guards will wear clean, neat and complete uniforms while on duty. Any discrepancies will be subject to deductions by the RSO.

f. SUPPORT OF US AND HOST GOVERNMENT RELATIONS: The guards must not become involved in activities which would prompt public criticism, or cause discredit or interference with U.S. - Host Government Relations.

g. PERSONAL ACTIVITY ON POST: The guards will not engage in any unofficial business on post; i.e., soliciting, canvassing, peddling, sales promotion of a commercial item, loan money for interest, etc. Any discrepancies will be subject to deductions by the RSO and cause for immediate dismissal.

h. SEXUAL HARASSMENT: Guard personnel will not engage in any conversation or activity which may be interpreted as sexual harassment against members of the same or opposite sex.

i. COUNTERMANDING OF ORDERS: Any countermanding of orders by anyone other than the RSO or his designated representatives, must be reported to the Guard Supervisor and the RSO.

j. GUARD POST BOUND LOGS: To maintain the Post Log upon assuming duty, during the time assigned, and at the time of relief as prescribed in the General Orders.

k. INCIDENT REPORTS: To prepare immediately an Incident report after observing a security incident, immediately forward the report to the RSO. The Incident Report is given to the Shift Commander or Supervisor during post inspection. Report any possible security incident, and anything requested by the RSO.

l. REPORT TO THE RSO: To report immediately to the RSO through the Senior Guard, Shift Supervisor or Guard Commander any attempt to elicit information regarding the Embassy or personnel.

m. SURVEILLANCE DETECTION: Guards will be aware of an attempt to detect surveillance directed at U.S. Government facilities and personnel. Information regarding surveillance will be entered in the Logbook and an Incident Report will be prepared. . The Supervisor and the RSO will be notified immediately.

5. ALCOHOLIC BEVERAGES, NARCOTICS AND DANGEROUS DRUGS:

a. The drinking of intoxicating beverages on duty, or eight hours prior to assuming duty by guard personnel is prohibited. Any guard who is incapacitated, or who has consumed alcoholic beverages during this period, will not be posted on duty. Guards will not drink alcoholic beverages on duty, off duty while in uniform or in the environs of the Embassy compound.

b.

c. Relief by an intoxicated person is prohibited. Guards will not allow themselves to be relieved and will immediately notify the Senior Guard, Shift Supervisor or Guard Commander if a guard has reason to believe that their relief is intoxicated.

d. The use of controlled substances, such as narcotics, dangerous drugs, marijuana, hashish, etc; at any time, by members of the guard force, is strictly prohibited. Any guard who is observed using or is in possession of any controlled substance shall be removed from the Local Guard Force immediately.

e. When a guard is required to take medication on the order of his/her physician, the Guard Supervisor must be notified. Where it is determined that such medication may adversely affect the guard's ability to perform his/her duties, the guard will be prohibited from being assigned to post.

6. POST LOGS:

Each guard post is provided with a Post Log, provided by the Contractor. Post Logs provide specific instructions relative to the guard service to be provided at the guard post. It is the responsibility of each guard assigned to maintain the Post Log in the following manner.

a. Upon assuming the duty, the guard must enter the time, date and his/her name.

b. Upon assuming duties at a post, the relief guard will inspect the post to ensure that all guard equipment and supplies are present, and that all guard/security equipment is in good working condition. Such equipment may include telephones, radios, flashlights, vehicle inspection mirrors, hand held metal detectors (HHMD), walk through metal detectors (WTMDs), CCTV monitors and anti-ram vehicle barriers. Any malfunctioning or broken security equipment will be noted in the Post Log and will be reported to the Guard Commander or Shift Supervisor immediately and an Incident Report prepared.

c. During the time assigned to the post, the guard is required to note the time and make an entry as to the nature of any event considered to be of a security nature. Examples are, but not limited to: an attempt to enter the facility or destroy government property by an outsider or direct attacks by force on the guard post or guard personnel.

d. Where any security event occurs, the guard:

1. Notifies his Supervisor and others as instructed in the Post Orders.

2. Takes appropriate emergency or reactive countermeasures.

3. Makes the appropriate entry in the Post Log.

4. Prepares an Incident Report.

5. Reports orally to the Shift Supervisor or Guard Commander at the time of the next post inspection and provides him/her the Incident Report.

e. During the time assigned to the post, when the Supervisor provides specific instructions for the guard, such instructions are to be entered in the log with the time indicated when they are received.

f. If, at any time, a guard is relieved on post for any reason, the guard assigned in relief must enter the time, his/her name and the reason for the relief.

g. At the end of the assigned tour of duty, the guard must initial the log, assuring that all entries have been made properly during his period of assignment.

h. Guards will not falsify or unlawfully conceal, remove, mutilate or destroy any official document such as Post Logs or Incident Reports. Any discrepancies will be subject to deductions by the RSO and cause for immediate dismissal.

7. RESPONSIBILITY OF THE SHIFT SUPERVISOR:

The Shift Supervisor/Supervisor is responsible for assuring the Post Logs are properly maintained and that all appropriate entries are made in accordance with the foregoing instructions. At such time that the Shift Supervisor/Supervisor (or Post Inspector) visits a guard he must:

a. Inspect the guard post.

b. Examine the Post Log.

c. Enter the time; and

d. Sign his/her name attesting to the fact that he/she has successfully completed his/her inspection and that there have been no deficiencies.

8. OFFICIAL INCIDENT REPORT:

a. An Incident Report will be prepared in all cases where an incident arises which is not of a routine nature. The report will be available to the RSO within 24 hours or the next business morning, whichever is sooner, after the incident.

b. An Incident Report will be prepared as a supplemental report to the required entries in the Post Log. In no case will they be utilized in lieu of an entry in the Post Log.

c. It is important that all available information be recorded. Frequently, this is the sole source of information on which a more complete investigation can be based. Accuracy is of prime importance in all cases. In all cases, where feasible, guard personnel shall obtain and note the full name, complete date of birth and contact information of any personnel (except Embassy, Guard company, or Police) referred to in an incident report.

d. When it appears that immediate action is required concerning any incident that arises, the Guard Commander, the guard on duty and the RSO will be notified at once.

9. IDENTIFICATION OF PERSONS:

All staff members or employees of the Embassy are required to show proper identification or authorization before being permitted to enter the Embassy compound or perimeter environs. Proper identification to enter the Embassy will be one of the following:

U.S. Embassy ID Card

All visitors must have RSO approved access to the Embassy compound and be issued visitor badges. Proper identification to receive an Embassy visitor ID badge will be one of the following:

U.S. Department of State ID Card

Current U.S. Military or Department of Defense (DOD) Dependent ID Card

All U.S. Passports

Government of Sierra Leone issued passports or national identification cards

Any photographic ID issued by the USG or State driver’s license or identification card

10. IMPROPER IDENTIFICATION CARD OR NO IDENTIFICATION CARD:

a. A person without an ID card or a person in possession of a card that differs from those listed in Section (9), will be required to furnish the guard with the name of the person or office they wish to visit. The guard will call the person or the office concerned and state the circumstances involved.

b. When notified that a visitor has arrived at the post, either a section chief or the person concerned will advise the guard that someone from that office will come to the gate to escort the visitor. The guard will record the visitor's identity and the name of the escorting personnel in the visitor's logbook.

11. TELEPHONE AND RADIO COMMUNICATION:

a. The guard on duty and handling official telephone calls or inquires will be courteous and polite and assist the caller if possible. All official information calls and inquires will be referred to the proper person or the guard on duty.

b. Request from Host Government Law Enforcement Agencies concerning personnel will be limited to acknowledging that the person is a member of the Embassy staff. I f persons other than Embassy employees request telephone numbers, the guard will take the caller's name and telephone number and advise the caller that the employee will call him/her back, (i.e. to the caller's office or home phone number). If further information is requested, the caller will be referred to the Duty Officer.

c. The telephones located at guard posts and radios issued to the guards or the guard posts will be used for official business only.

12. REMOVAL OF GOVERNMENT PROPERTY:

The guards will be observant of all employees or visitors departing the Embassy to prevent unauthorized removal of any U.S. Government property. A memorandum signed by the American supervisor will properly authorize any property being removed from the Embassy or other facilities by Foreign Service Nationals or Third Country Nationals. The memorandum will be retained by the guard and delivered to the Shift Supervisor or Guard Commander at the time of his/her next post inspection.

13. SAFEGUARDING OFFICIAL INFORMATION, RECORDS AND DOCUMENTS:

The guards must not disclose official information, records and documents to unauthorized personnel. The guards will not discuss the nature of their duties, nor repeat to others what they may have seen or heard while on duty except as necessary to conduct their duties. The guards will provide correct and valid information and documents required in connection with their duties only to the Shift Supervisor and Guard Commander. Should unauthorized personnel question the guards as to their duties; the guard will bring the matter to the attention of the RSO through the Guard Supervisor immediately.

14. THE USE OF FORCE:

The use of force is defined as the physical application of violence upon or against a person in any way, including the use of the baton and pepper spray.

e. Only the minimum use of force necessary for the restoration of order is authorized.

15. FIRE PREVENTION AND REPORTING:

Guards should frequently review the General and Post Orders in the event of an emergency. It is important that only correct and prescribed procedures are followed in order to minimize the emergency. More specific instructions concerning emergencies for each guard post are in the Post Orders.

a. General: The objective of fire prevention and reporting, in the order of importance, is to:

1. If the guard discovers a fire, he/she should report it immediately and request assistance. Inform the Guard Supervisor or activate the fire alarm prior to attempting to extinguish the fire.

2. Prevent the fire from starting.

3. Inform employees in the immediate vicinity of the fire and order them to vacate the area immediately.

4. Prevent the loss of life and property in case a fire should start.

5. Confine the fire to its place of origin.

6. Secure all elevators, return to the ground floor and throw" Emergency Stop" switches within the elevators.

b. PREVENTIVE MEASURES:

1. Proper fire prevention measures, coupled with common sense will prevent most fires from starting. It is imperative that the guards constantly are on the lookout for fire hazards, particularly in waste cans and electrical equipment. Overloaded electrical outlets are among the leading causes of fire. Whenever a fire hazard is discovered, it will be immediately reported to the Guard Supervisor and the RSO. Appropriate entries are to be made in the Post Log and an Incident Report will be prepared.

2. Know where the various types of fire extinguishers are located, particularly those nearest to the guard's assigned post. Know which is appropriate for the type of fire being fought.

c. KNOW WHOM TO CONTACT:

The following contacts will be made in case of fire.

1. Fire Department (Civil Defense Directorate).

2. The Guard Supervisor and the RSO through the Shift Supervisor or Guard Commander.

d. SOUNDING THE ALARM· The first thing the guard(s) must do is to sound the fire alarm if a fire is discovered. Any person available may be instructed to sound the alarm while the guards carry out the instructions set forth in the preceding paragraphs. If an alarm system is not available, the guard(s) must contact Post One and shout "FIRE".

e. ALL GUARDS WILL READ AND MUST HAVE FULL KNOWLEDGE OF THE EMBASSY FIRE PLAN.

16. BOMBS, INCENDIARY DEVICES AND FIREARMS:

a. If a bomb or incendiary device, or what may have the appearance of a bomb or incendiary device, is discovered, the guard(s) should immediately clear the area (Cordon off the area) and notify the Guard Supervisor and the RSO through the Supervisor. Use a land-line telephone or runner to notify the supervisor or Post One – do not use the radio or a cellular telephone.

Under no circumstances should the guard touch or in any way disturb the suspicious article or package. DO NOT TOUCH or move any item suspected to be a bomb or incendiary device. The guard(s) should stand by (at a safe distances from the item) to prevent it from being touched or disturbed by other persons. Employees working in the area where the suspicious article or package is located should be evacuated until the cause of the danger is removed. The general rule to follow is: "Clear the immediate area and call the appropriate authorities."

b. Explosive disposal assistance can be obtained by calling the RSO or Foreign Service National Investigators.

c. Should the guard(s) on duty receive a bomb threat from any source, he/she will immediately contact the Guard Supervisor and the RSO through the Shift Supervisor or the Guard Commander. If the guard(s) receives a bomb threat, the guard will try to determine where the bomb is located, when the bomb is set to detonate, what it looks like, who placed the bomb and why the bomb was placed. The most important information is when the bomb is set to detonate and where the bomb is located, guards must use the bomb threat reporting form as guidance. Other information like the description of the voice and the background noise is important for the guard to determine. This information will be reported in the Post Log and an Incident Report prepared.

d. Should a bomb explode on or near the guard post, keep the area clear of people.

REMEMBER, DURING THE CONFUSION OF A BOMB BLAST, THE GUARDS MUST STILL PROVIDE SECURITY FOR THE CHANCERY AND EMPLOYEES OR OTHER PEOPLE IN THE AREA.

e. The guards will not allow anyone to enter the Embassy compound or other official facilities who has an open or concealed firearm, knife, explosive or any other type of weapon in his/her possession except for authorized Embassy personnel. The guards will be especially watchful for attempted entry of firearms or explosives under cover. In the event such devices are detected, the guard will immediately report it to the Supervisor on duty and the RSO through the Shift Supervisor or the Guard Commander.

17. CHEMICAL / BIOLOGICAL AWARENESS AND COUNTERMEASURES:

a. All guard personnel shall stay alert for indications of Chemical/Biological attack or agent, which could include the following:

· Unexplained dead or dying animals in the area.

· Unusual liquid sprays or vapor or suspicious devices

· Unexplained droplets or oily film on surfaces

· Unexplained odors or low flying clouds/fog unrelated to weather, some of which would be similar in scent to bitter almonds, peach kernels, newly mown hay or green grass.

· Large numbers of strange or un-seasonal insects or vermin not typical for the time of day or year.

· Individuals displaying symptoms of nausea, difficulty breathing, convulsions, disorientation or patterns of illness inconsistent with natural disease, unexplained blisters or rashes or sudden difficulty in seeing, especially dimness of vision while in broad daylight

· Unexplained casualties

If any of the conditions identified above is discovered, the guard(s) must immediately clear the area and notify the Guard Supervisor and the RSO through the Supervisor.

The guard must not touch or in any way disturb the suspicious article or package. DO NOT TOUCH or move any item suspected to be a possible chemical and/or biological device. The guard(s) should stand by (at a safe distances from the item) to prevent it from being touched or disturbed by other persons. Employees working in the area should be evacuated until the cause of the danger is removed. The general rule to follow is: "Clear the immediate area and call the appropriate authorities."

b. If the guard(s) on duty receives a chemical and/or biological threat from any source, the guard must immediately contact the RSO through the Shift Supervisor or the the Commander. Relay all pertinent information, including the type of chemical and/or biological agent, the location and the time of attack, if known, the description of the voice and the background noise is important. This information will be reported in the Post Log and an Incident Report prepared.

c. If a chemical and/or biological threat or attack occurs, keep the area near the guard post clear of people. REMEMBER, DURING THE CONFUSION OF THIS TYPE OF ACT, THE GUARDS MUST STILL PROVIDE SECURITY FOR THE CHANCERY AND EMPLOYEES OR OTHER PEOPLE IN THE AREA.

d. The guards will not allow anyone to enter the Embassy compound or other official facilities, who has an open or concealed firearm, knife, explosive or any other type of weapon or container that could carry chemical and/or biological agents in powder, liquid, or aerosolized form (e.g., aerosol cans, perfume bottles, thermos jugs, glass/plastic bottles, etc.) in his/her possession unless authorized by the RSO. The guards must be especially watchful for attempted entry of firearms or explosives or chemical/biological agents under cover. The presence of breathing devices, air filters, nose clips, hospital masks, rubber gloves, etc; must be cause for immediate concern and require further investigation. If such devices are detected, the guard must immediately report the situation to the RSO through the Shift Commander or the Supervisor.

e. All guards shall be aware when performing grounds/perimeter patrols of the following:

· Be alert to use any device inside or outside the building perimeter that could be used to spray a toxic cloud toward the building. This could include commercial spraying equipment, paint, insecticide or garden sprayers, air pumps, or even a crop duster-type airplane. When possible, persons conducting such spraying should be challenged and, in all cases, supervisors and the RSO immediately alerted.

· When patrolling public areas look for abandoned spray devices or liquid containers. If found immediately alert the supervisors and the RSO. Particular attention must be paid to ensure buildings air vents cannot be approached by anyone using such devices.

· Non-employees requiring access to or near building air intake vents or drinking water storage tanks must be authorized by the GSO and coordinated with the RSO. In all cases, the LGF or employee personnel shall escort these non-employees.

18. QUESTIONS

Direct any questions concerning General Orders or Post Orders to the Shift Supervisor. Further clarification may be obtained from the RSO.

*** POST ORDERS TO BE ADDED AFTER AWARD***