Appendix J-3 - Facility Security Engineering Division Overview.docx
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- SAQMMA11R0187
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| U.S. Department of State | Overseas Installation Services |
| Solicitation No. SAQMMA11R0187 | Section J: Appendices |
APPENDIX J-3: FACILITIES SECURITY ENGINEERING DIVISION OVERVIEW
The Facility Security Engineering Division (FSE) enhances security for all Department facilities worldwide to reduce risk and ensure a safe working environment for U.S. Government employees and visitors. FSE is charged with implementing both technical security installation and upgrade projects, providing logistics management and multi–layer maintenance support for installed technical security equipment, producing technical security equipment design, engineering, and maintenance solutions for field–generated requirements and providing technical security equipment helpdesk services.
FIELD SUPPORT BRANCH
The Repair Maintenance Center (RMC) is part of the Field Support Branch (DS/FSE/FSB/FMS/RMC). This program is responsible for repairing Approved Technical Security Equipment (ATSE) from United States diplomatic missions and several domestic facilities. The repairable items are used to meet (TSWS) demand and ATSE Min/Max stock levels. RMC completes technical inspections to identify economically repairable items. They also modify commercial equipment to meet the needs of Diplomatic Security in order to ensure safety standards. RMC supports excess, repairs, and troubleshooting requests through Computerized Maintenance Management Systems (CMMS).
The Security Technology Assistance Center (STAC) is part of the Field Support Branch (DS/FSE/FSB/STAC). This program is responsible for processing and resolving service requests; they are a technical support call center. STAC aids all major access points at United States diplomatic missions and several domestic facilities. STAC obtains orders via MAXIMO, Telegrams, and Telephone. They create and support work orders in Computerized Maintenance Management Systems (CMMS); they disseminates the field’s needs to appropriate First Responders and other ST programs. The needs identified in CMMS are then processed through Technical Assistance or Siemens Government Services depending on their need. In addition, STAC provides continued support to Global Identification Card (GLID) systems and Security Management System Enterprises (SMSe). STAC also assists the CMMS team in creating assets for Rotating Items, and FE/BR Doors. The STAC Team continues to find new methods to better service the field.
The Explosive Detection Program (EDP) is part of the Field Support Branch (DS/FSE/FSB/EDP). It was established in response to the 1998 Embassy bombings in Nairobi and Dar es Salaam. This program provides explosive trace detection equipment to major access points at all United States diplomatic missions and several domestic facilities. Service is available through regional Security Technical Specialist (STS) assigned to security Engineering Service Centers (ESC) or Engineering Services Office (ESO) having open communication with EDP representatives. EDP supports requisitions, repairs, consumables, and spare parts requests through Computerized Maintenance Management Systems (CMMS); additionally, EDP identifies lifecycle needs in the field.
The Logistics (RMC) team is part of the Field Support Branch (DS/FSE/FSB/FMS/Logistics Section). This program is responsible for procuring and distribution of technical security equipment to United States diplomatic missions and several domestic facilities. They supply Diplomatic Security (DS) Approved Technical Security Equipment (ATSE) via Telexes, and MAXIMO. Logistics offer technical assistance and is responsible for maintaining the ATSE catalog; they support order status and correction requests through CMMS.
The Perimeter X-Ray Program (X-Ray) is part of the Field Support Branch (DS/FSE/FSB/FMS/Perimeter X-Ray Program). This program is responsible for developing and fulfilling X-Ray equipment in major access points at all United States diplomatic missions and several domestic facilities. Service is available through regional Security Technical Specialist (STS) assigned to security Engineering Service Centers (ESC) or Engineering Services Office (ESO), and through X-Ray Manufacturers; both having open communication with X-Ray representatives. X-Ray supports requisitions, repairs, consumables, and spare parts requests through CMMS. Additionally, X-Ray identifies lifecycle needs in the field including warranty and non-warranty replacements. The program tracks reported operational status of installed X-Ray systems.
The Vehicle Barrier Program (VBP) is part of the Field Support Branch (DS/FSE/FSB/FMS/VBP). This program is responsible for establishing lifecycle surveys and replacement of vehicle barricades in major access points at all United States diplomatic missions and several domestic facilities. The instrumental coordination of VBP and security Engineering Service Centers (ESC)/Engineering Services Offices (ESO), allow the team to reach its barrier protection goals. VBP supports requisitions, repairs, spare part requests, and troubleshooting through CMMS.
Logistics Section (LS) (DS/FSE/FSB/LS) The Logistics Section overseas the procurement and distribution of technical security equipment for use worldwide. We fill orders of DS Approved Technical Security Equipment (DS ATSE) submitted via telexes (for classified order), and MAXIMO purchase requests. The Logistics Section has the following functional elements:
Technical Assistance (TA). Each order made for TA may be reviewed, at requestor option, for technical accuracy upon arrival and prioritized; necessary changes to the orders are made at this point. TA is also responsible for maintaining the ATSE catalog, MAXIMO Item Masters, and finding new tools &/or equipment for use and testing in the field.
Logistics (LOG). Logistics oversees the procurement of equipment and material, performs data entry for orders, verifies shipping information and asset locations, in addition to other database administrative duties. LOG also addresses order status requests and corrections.
DOMESTIC MANAGEMENT ENGINEERING
The Project Design and Engineering section is responsible for providing integrated technical security solutions for the Department of State’s domestic facilities. This involves providing engineering, design, technical oversight, as well as developing Statements of Work (SOW) for all domestic Technical Security Upgrades and new projects.
The Security Systems Configuration section is responsible for the administration, management and oversight of the Department’s domestic integrated security systems databases and network infrastructure. This section represents the Department on the Smart Card program and provides liaison with all other government agencies on the Departments Smart Card Program actively pursuing interoperability standards and requirements.
The Systems Repair and Maintenance section is responsible for the scheduling, implementation, repair, and preventative maintenance of all domestic technical security equipment and systems in the National Capital Region and throughout the United States, ensuring that they meet or exceed established guidelines and requirements. This includes coordination with other Diplomatic Security offices providing technical support for the protection of the Secretary of State and Foreign Dignitaries.
The AlarmNet Enterprise Architecture Program entails the day-to-day operations of the AlarmNet network, including network connectivity between AlarmNet locations, service and workstation operating systems integrity and network infrastructure security. AlarmNet provides network monitoring and troubleshooting as well as off-site backup of data. DME has upgraded the network monitoring tools and converted the CCure Services from Physical to Virtual machines. DME will be standing up an Out of Band (OOB) network to support the Disaster Recovery and High Availability requirements of AlarmNet.
The Technical Security Compliance Program is responsible for bringing all DOS domestic facilities into compliance with current Technical Security Standards. This includes: (1) firmware upgrades to the Access Control and Intrusion Detection readers to incorporate the HSPD-12 features and simultaneously supporting the Legacy card technology; (2) installing DVR expansion modules and upgrading DVR software to current version; (3) adapting and upgrading CCTV and Access Control and Intrusion Detection Systems to reflect the latest design updates; and (4) upgrading and maintaining walk through metal detectors to support POTUS, VIP, and foreign dignitary visits.
PROJECT MAMAGMENT ENGINEERING BRANCH
Project Management Engineering Branch (PME) is responsible for technical security assessments, evaluations, and the resulting technical security upgrades for DOS overseas facilities. With the increase in criminal, cyber-security, terrorist, and other malicious attacks against U.S. Government facilities located abroad, PME’s ability to ensure that appropriate technical security countermeasures are in place protects national security information and saves lives.
TECHNOLOGY DEVELOPMENT BRANCH
The Technology Development Branch (TDB) identifies or responds to identified needs, then supplies through testing, documentation, and integration with existing technical security systems, technical security solutions for DS/ST customers with an eye toward end users, installation, procurement, logistics, and maintenance realities and requirements. The results are then documented and reflected in Technical Evaluations, Deployment Documentation (Installation Guides, Application Guides, and Users Guides), and Technical Bulletins. Technical Evaluations recommend either approval or disapproval of a certain piece of equipment or system for use by DS. The Deployment Documentation provide guidance and instruction on how to install, operate, and integrate new systems or equipment into our existing technical security operations, and the Technical Bulletins provide notice to the field of developments that effect existing equipment or systems.
The DS Lock Program is part of the Technology Development Branch. This program is responsible for the protection of sensitive and classified information and property. The DS Lock Program handles inspections and trouble-shooting for GSA approved combination locks and containers and vault doors, and researches, evaluates, and presents recommendations for new locking hardware.
SECURITY MANAGEMENT SYSTEM ENTERPRISE (SMSe)
The mission of the Security Management System enterprise is the worldwide integration of selected technical security systems, with data availability to DS staff at post and to remote DS monitoring centers, for the purpose of better protecting people, information, facilities, and operations.
The Security Management System enterprise is a computer-based technical security monitoring and control system networked via the Department of State's worldwide OpenNet Plus. It is used in tandem with other technical security countermeasures to reduce security risks at Department of State posts, particularly at Lock and Leave posts.
The Program Management Group, under ST/FSE, coordinates the activities of all the SMSe program areas, provides program management and oversight for the combined SMSe effort.
The primary responders for SMSe technical support abroad are your ESC and ESO. ESCs and ESOs are responsible for maintaining all equipment and devices connected to the SMSe network for missions abroad. The Operations Support Group manages and supports the enterprise infrastructure, network, severs, and applications. System status monitoring and support is conducted from the Security Technology Operations Center (STOC) at the SA-24 facility (5800 Barclay Dr., Kingstown, VA 22315).
HSPD-12
Homeland Security Presidential Directive 12 (HSPD-12) was signed on August 27, 2004, in response to the general threat of unauthorized access to physical facilities and logical IT assets. HSPD-12 applies to all government employees and contractors. The primary objective is the development and deployment of a Federal Government-wide common and reliable identification verification system that will be interoperable among all Government agencies and serve as the basis for reciprocity between those agencies by the compliance deadline of October 27, 2006.
The current implementation of HSPD-12 in the Department of State is a joint effort of the Bureaus of Diplomatic Security, Human Resources and Information Resource Management.
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