Attachment_L-5_PP_Questionnaire.pdf

DRAFT

Attachment L-5 Past Performance Questionnaire

Complete one set of letters and forms for each Past Performance reference. Additional space or blank sheets may be added to answer any question.

Transmittal Letter to Accompany Present/Past Performance Questionnaire

FROM:

SUBJECT: Present/Past Performance Questionnaire for Contract(s):

We are currently responding to NASA Johnson Space Center’s (JSC’s) Request for Proposal (RFP). This RFP requires Offerors to identify customers and solicit their response regarding our performance.

We are providing present and past performance data to NASA JSC relating to our performance identified on contract ___________________ (contract name/number). The RFP instructs that we provide our customers with the attached questionnaire and requests that you provide requested data and electronically submit by _______________________ directly to:

Contract Name: Logistics Contract Attn: Tasha Beasley, Contracting Officer Email address: tasha.beasely@nasa.gov

You are encouraged to email the questionnaire(s).

The information contained in the completed Past Performance Questionnaire is considered sensitive and cannot be released to us, the Offeror. If you have any questions about the acquisition or the attached questionnaire, your questions must be directed back to the JSC point of contact identified above. Thank you for your timely assistance.

Sincerely, (Company Official) mailto:tasha.beasely@nasa.gov

Offeror Identification

Please provide the following information:

1. Contractor Information Company:

Division:

Mailing Address:

2. Contract Number:

3. Contract Type:

4. Product/Service Description:

5. Contract Award Date:

6. Period of Performance (basic and any options):

7. During this contract period of performance, this firm was the: Prime Contractor Significant Subcontractor Team Member Other (please describe):

What percentage of the Total Contract Value for this contract did the firm perform, and what is the Total Contract Value? Percentage of work performed by contractor ___________; total contract value ___________

8. Does a corporate or ownership relationship exist between the contractor being evaluated and your organization? No Yes – If yes, please describe the relationship:_______________________

9. Unusual contract features or conditions:

Past Performance Evaluation

Based on your knowledge of the contract identified above, please provide your assessment of how well the contractor performed on each of the following questions. It is very important to keep in mind that only performance in the past 3 years is relevant.

Please rate the contractor as described below in the following technical, schedule, contract management and cost performance, and general areas.

Excellent (E) – Of exceptional merit, exemplary performance in a timely, efficient and economical manner, very minor (if any) deficiencies with no adverse effect on overall performance.

Very Good (VG) – Very effective performance, fully responsive to contract requirements;

contract requirements accomplished in a timely, efficient, and economical manner for the most part, only minor deficiencies.

Good (G) – Effective performance, fully responsive to contract requirements; reportable deficiencies, but with little identifiable effect on overall performance.

Satisfactory (S) – Meets or slightly exceeds minimum acceptable standards, adequate results;

reportable deficiencies with identifiable, but not substantial, effects on overall performance.

Poor/Unsatisfactory (P) – Does not meet minimum acceptable standards in one or more areas;

remedial action required in one or more areas; deficiencies in one or more areas which adversely affect overall performance.

Not Applicable – Contractor not required to provide the service or product indicated.

Technical Performance

Technical Performance Category N/A P S G VG E

1. Overall performance in planning and controlling the program

2. Overall quality of technical services and support

3. Compliance with technical requirements and performance standards in providing safety and mission assurance support and services

4. Insight in understanding customer requirements and priorities

5. Surveillance, and management of major/critical subcontractors

6. Contractor’s ability to correct performance deficiencies

7. Ability to use metrics and other tools to accurately measure and track performance

8. Record in demonstrating a thorough understanding of the nature of the work required and the disciplines required to accomplish them

9. Record in identifying and mitigating risks

10. Effectiveness of technical training program

11. Please give a short narrative as to why you chose the adjective you did for the 10 areas above, especially for those answers that are other than “satisfactory.” Please also address any specific technical experience that they may have had with Loadmaster Operations or Export Control Service Support.

12. Other particular strong/weak points of contractor’s technical performance.

Schedule Performance

Schedule Performance Category N/A P S G VG E

1. Ability to provide a qualified workforce to fulfill schedule requirements

2. Content, accuracy, and timeliness of technical reports

3. Adherence to task schedules

4. Timeliness and accuracy of cost and business reports

5. Record in completing technical tasks/milestones, deliverables within established schedules

Contract Management and Cost

Contract Management And Cost Performance N/A P S G VG E

1. Adherence to estimated costs and contract cost targets

2. Ability to effectively plan efforts, provide realistic cost and schedule estimates

3. Ability to forecast and control costs

4. Ability to submit accurately and timely financial reports and credible forecasts of future resource requirements

5. Rate the degree of monitoring/guidance required in contract administration

6. Rate the contractor’s history of reasonable and cooperative behavior and commitment to customer satisfaction

7. Rate the contractor’s record in reacting quickly and adjusting staffing levels and make-up to meet changing requirements

8. Performance in managing problems and implementing corrective actions

9. Record in managing multiple and diverse projects/tasks from planning through execution phases

10. Overall effectiveness in communications, including lines of authority and reporting relationships

11. Contract Value:

Initial Value Current/Final Value

Estimated Cost $______________ $______________

Fee/Fee $______________ $______________

Total Value $______________ $______________

Briefly describe any change(s) from original contract value:

12. Was there a cost overrun/under-run? No Yes – If yes, what was the magnitude? Please explain:

13. If an award/incentive fee type contract, percent of available fee earned? _____%

14. Has the contract been partially or completely terminated for default or convenience? No Yes – If yes, please explain the reason for termination (i.e., inability to meet cost or delivery schedules, performance)

15. What has been the key personnel turnover rate for this contract? _____________________

General

General N/A P S G VG E

1. Rate the contractor’s record in identifying key positions, filling these positions with individuals with required skills, and providing back-ups

2. Rate the contractor’s record in recruiting, maintaining, and managing a workforce with the required skill mix

3. Rate the contractor’s compliance with export control requirements

4. Rate the contractor’s record in complying with safety, health, and environmental procedures/requirements

5. Record in establishing and maintaining an effective quality assurance program and meeting quality improvement requirements

6. Approximately how many people were/are employed under this contract? ______________

7. Did any accidents or industrial illnesses resulting in lost time occur under this contract? No Yes – If yes, please provide details:

8. In what areas below do you feel the contractor is strong? (Check all that apply) Program/Project Management Risk Identification and Mitigation Attracting and Retaining Qualified Personnel Communication Technical Performance Technical Innovation Safety and Environmental Performance Cost Performance Response to Change

9. In what areas below do you feel the contractor is weak? (Check all that apply) Program/Project Management Risk Identification and Mitigation Attracting and Retaining Qualified Personnel Communication Technical Performance Technical Innovation Safety and Environmental Performance Cost Performance Response to Change

RESPONDENT INFORMATION

1. Name of evaluator: _________________________________________________________

2. Position title: ______________________________________________________________

3. Agency/Company Name: ___________________________________________________ Mailing Address: _______________________________ Telephone Number:_______________________________

Facsimile Number: _______________________________ E-Mail Address: _______________________________

4. Your role in the program/contract:

5. Length of involvement in this program/contract: _____________________

6. Date questionnaire completed: _______________________

Attachment L-5 Past Performance Questionnaire