Attachment_L-1_Loadmaster_Sample_TO.pdf

Aircraft Loadmaster Services – Sample Task Order

Scope and Purpose:

The Contractor shall provide continuously available, uninterrupted aircraft loadmaster services in support of Aero Spacelines B-377-SGT, NASA’s Super Guppy Transportation System (SGTS) or other activities outside the scope of the SGTS, which require specific loadmaster expertise and/or knowledge. Missions include all pre-mission support activities, mission support, and post-mission support activities. For mission support activities, the Contractor is responsible for ensuring that all payload operations are executed within the defined limits of the SGTS, to include both the procedural and operational limitations of the payload and aircraft. The Contractor may be required to provide loadmaster services outside the continental U.S.

1.0 General

1.1 Location of Services – The Contractor shall perform work at JSC, other locations within the Continental United States, its territories, and foreign countries as required.

1.2 The Contractor shall only receive tasks directly from the Contracting Officer/Contracting Officer’s Representative (CO/COR) or designee. No Loadmaster duties will be performed without authorization to proceed from the CO/COR or designee.

1.3 Property/Equipment – The Government will provide aircrew flight uniforms, flight gloves, flight jacket, name tags and logos for flight uniforms per NASA requirements, and oxygen masks/equipment, Federal Communications Commission and National Telecommunications Information Agency compliant radios, computer seats, and two portable printers to be used while Loadmasters are supporting a mission. All Government provided equipment and apparel will be replaced by the Government as required. The Contractor shall provide all other equipment for the Loadmasters including items such as: safety shoes/boots flashlights, leather work gloves, and cold weather clothing as deemed necessary by the Contractor.

1.4 Hours of Operation – As defined in the SOW, there will be times when the Contractor shall provide Loadmaster services to support SGTS Transport Services/Operations outside the Normal Hours of operation stated above.

The Loadmasters shall adhere to JPR 1700.1, Chapter 5.8.8, Work Shift Limits for Hazardous Operations, only when critical lifting or other hazardous operations are being performed. Flight and travel time shall not be considered critical or hazardous operations.

1.5 The Government will provide required storage space for all Loadmaster Super Guppy mission files.

1.6 The Loadmasters shall remain on duty as long as necessary to ensure the safety and protection of a cargo payload on the aircraft, cargo that may be positioned on ground support equipment waiting to be loaded onto the aircraft, and/or until released by authorized Government personnel. The CO/COR or designee may authorize the Loadmasters to return to home station prior to completion of the mission.

1.7 Travel - The Government will reimburse the Contractor for travel expenses in accordance with the Federal Travel Regulations when required to perform their official duties. The Loadmasters shall stay in comparable Government quarters while on official Government travel. The CO/COR or designee will advise the Contractor of travel requirements to support NASA missions. The Loadmasters may or may not be required to fly on the SGTS to support mission requirements. If not flying on the SGTS, the Loadmasters may be required to travel via commercial carrier.

1.8 The Loadmasters shall calculate and provide SGTS weight and balance data to the flight crew for all mission legs prior to departure of the aircraft (includes local training and test flights as required by NASA).

1.9 The Period of Performance for this task order is 03/01/2018 through 09/30/2018.

2.0 Physical Requirements

2.1 Physical Qualifications – In addition to the requirements in SECTION C, Loadmasters shall:

2.1.1 Be physically able to climb to heights required to secure restraint devices for all loads (the SGTS cargo compartment is approximately 25 feet high).

2.1.2 Be required to operate aircraft loaders, material handling equipment, and other specialized container(s)/ cargo support structure(s) at heights above ground level of approximately 23 feet (the height of the Super Guppy Shipping Fixture (SGSF) is approximately 23 feet). The height of the SGTS cargo floor above ground level is approximately 11 feet. The contractors shall be certified to operate the appropriate support equipment via NASA certifications or equivalent. Loadmasters shall remain current on all certifications.

3.0 Mission Support Activities

The Contractor shall execute mission support by planning and coordinating the logistical elements of all missions in support of the SGTS. The Contractor shall operate the SGTS cargo loaders. The Contractor shall plan, coordinate, and execute transportation of cargo and mission payloads, SGSF, other specialized container(s)/cargo support structure(s), and associated support equipment to ensure that all cargo and payloads meet required flight schedules and are delivered safely to the required destination.

3.1 Pre-mission Support

The Contractor shall support all pre-mission activities including site surveys, cargo load planning, cargo preparation, material handling equipment preparations and positioning, cargo-loading procedures, and coordination with user customers.

Includes, but is not limited to:

a. Developing a comprehensive transportation plan.

b. Payload analysis for ground and air transportation.

c. Coordination with stakeholders.

d. Cargo load planning, development of load procedures, and preparation.

e. Material handling equipment operations.

f. Calculate the SGTS weight-and-balance/center-of-gravity data per mission requirements.

g. Travel.

3.2 Mission Support

The Contractor shall operate the SGTS cargo loaders used to support SGTS cargo transport operations and other required aircraft loading and offloading equipment. The Contractor shall calculate and provide weight and balance data to the Aircraft Commander and Flight Engineer for the purpose of computing required takeoff and landing data.

Includes, but is not limited to:

a. Cargo loading and offloading operations.

b. Material handling equipment operations.

c. Cargo pre-positioning and de-positioning operations.

d. Detailed logistical coordination.

e. SGTS equipment staging and payload preparation activities.

f. Travel.

3.3 Post Mission Support

The Contractor shall perform post-mission activities which include cargo unloading, materials handling equipment preparation and positioning, and cargo preparation.

Includes, but is not limited to:

a. De-positioning of SGTS equipment.

b. Completion of After Action Reports, as required.

c. Material handling equipment operations.

d. De-configuration of aircraft/payload support equipment.

e. Identification of defective equipment for inspection requirements.

f. Facilitation of subsequent payload requirements/configuration.

g. Travel.

3.4 Mission Documentation

The Contractor shall maintain all documentation related to the SGTS missions to include payload integration, customer coordination, weight-and-balance/center-of-gravity, and Task Order deliverables. The Contractor shall ensure that all files are accurate, complete, and accessible for historical reference.

The Government supplied Contractor laptops and printers shall be accessible for use by the Government Loadmasters during missions as needed.

The Contractor shall maintain maintenance files and operational logs for mission support equipment. Operational logs shall remain attached to the equipment or readily available at all times. All data (including training manuals, procedures, and other SGTS related documentation), files, and software used in the performance of this task order remain the property of the Government and shall be available for Government review as required, and shall be returned to the Government at the end of this contract.

3.5 Other Support Activities

The Contractor shall support all non-mission related Super Guppy Shipping Fixture (SGSF) activities. These activities include maintenance and monitoring of the SGSF and its associated equipment to ensure that the SGSF is continually in mission ready status.

The Contractor shall maintain all mission support equipment with associated certification and calibration data to ensure all certifications and calibrations are current.

The Contractor shall obtain rigging and heavy hauling support through the Facilities Contract as needed.

4.0 Loadmaster Training and Certification Requirements

The Contractor shall establish and maintain training and certification plans designed to meet the below requirements to ensure the Loadmasters are trained and certified in the required field of specialization. The Contractor shall establish and maintain training records for all personnel including training manuals, documentation of certification, and periodic recertification of personnel, and ensure availability for CO/COR or designee review. Copies of completion certificates shall be provided to the CO/COR or designee upon request. The Contractor shall acquire and maintain the below stated certification and periodic recertification training requirements. In addition to the requirements in SECTION C, Loadmasters shall complete:

4.1 Government provided and required prior to flying on the SGTS:

4.1.1 Flight Medical Clearance Form (FMCF)

4.1.2 Physiological training

4.1.3 SGTS Egress training

4.1.4 JSC Hearing Conservation Program Annual Certification

4.2 Commercially available:

4.2.1 Highway Transportation of Hazardous Materials in accordance with

Title 49, Code of Federal Regulations.

4.2.2 Air Transportation of Dangerous Goods Training in accordance with Title 49, Code of Federal Regulations.

4.3 Loadmaster personnel shall have a thorough knowledge of weight and balance and be proficient in calculating the balance point of aircraft, vehicles, pallet loads, wheel loads, combined load center-of-balance points, combined vertical center-of-gravity of payloads and the aircraft, etc. Loadmasters shall have attended and successfully completed commercial or U.S. Military aircraft Loadmaster training and qualification program or foreign equivalent military Loadmaster training programs and provide evidence of the same to the CO/COR or designee. The SGTS is a unique aircraft which requires Loadmaster personnel have thorough knowledge in the field of aircraft weight and balance, operations of loading equipment, and aircraft on loading and offloading.

4.4 The Contractor shall certify their Loadmasters per NASA JSC Material Handling Equipment Operator certification requirements (JPD 8719.1) to operate forklifts, scissor lifts, and overhead hoist/cranes in Building 924 (Sonny Carter Training Facility), at Ellington Field, or other facilities as needed.

4.5 Loadmasters will perform training exercises as needed with Government.

Loadmasters to ensure mission readiness of the combined Loadmaster team.

5.0 Safety and Health Plan

The Contractor shall perform tasks accurately, safely, and on-time. Tasks shall be performed in a manner which ensures the protection of personnel, property, and environment. The Contractor shall develop and implement risk management techniques (including risk assessment) to be applied to hazards derived from analyses of activities and products for the purpose of eliminating or controlling hazards as specified in NASA policies and requirements for hazard reduction.

Continued use of the current mission and equipment operation checklists will be considered a component of an acceptable risk management strategy.

6.0 Deliverables

The following is a list of deliverables the Loadmasters shall maintain:

a. JB7 Government Owned Material Handling and Lifting Equipment log.

b. SGSF or other specialized container(s)/ cargo support structure(s)

Support Equipment Operational Report.

c. SGTS Chart “C” (required when the Aircraft Operations Division (AOD) provides Guppy weight changes to the Loadmaster and/or pre-mission planning purposes).

d. NASA 941 SGTS Mission Log.

e. Loading procedures.

f. Operational aircrew and non-aircrew check lists.

g. SGTS Support Equipment Operations, Maintenance, Training and

Safety Procedures (JSC-28353).

h. Logs/Reports maintained in support of change orders to this Task

Order required by the CO/COR. Historical examples used by the previous contractor are: Operator Certification Process (i.e. tests and scores, logs and files) and the lifting device certification log.

7.0 Metrics, Reports, and Data

7.1 There are no performance metrics identified at this time. The Contractor will be provided performance metric requirements as they are identified.

7.2 The Contractor shall track all Loadmaster related costs and expenses on both a contract year, as well as a per-mission basis.

7.3 The Contractor shall provide monthly cost estimates of the next month’s projected work by the 15th of each month. These estimates should be shown in both the contract year (March 1 – February 28 (February 29 in the event of a leap year) and Government fiscal year (October 1 – September 30), shown in months. The Contractor shall utilize the most accurate method possible to forecast future work requirements and costs when sufficient work load history or future work load estimates are not available.

7.4 The Contractor shall notify the CO, COR, and Budget Analyst within 1 work day when actual costs reach 75% of the committed funds for this task order.

8.0 Workload Estimate

8.1 The estimated number of SGTS missions requiring Loadmaster support, including pre and post mission readiness visits, for the period of performance of this Task Order is 7. Based on historical information, the average mission is 5 days, with an additional 5 work days of pre-mission and 2.5 work days post-mission support. On average the Loadmasters’ work day during a mission is approximately 12 hours long.

8.2 The average historical travel cost is $1200 per person, per mission (Avg.

mission travel was 5 days, 4 nights in length) flying commercial air carrier.

When mission locations, requirements, and schedules permit, the Contractor shall utilize GSA vehicles in lieu of air travel.