ENCL 4_C 0200000 Mgmt Admin EV Compliance PWS__AMND02.pdf

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Environmental Compliance Indefinite Delivery Indefinite Quantity (IDIQ) Services at Joint Region Marianas (JRM), Guam
Solicitation number
N4019220R1820
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This solicitation is for an indefinite delivery indefinite quantity contract for environmental compliance services at Joint Region Marianas in Guam. The services include full range environmental support activities to ensure compliance with federal, territorial, and local statutes as well as DoD and Navy policies, permits, instructions, and guidance. The contract areas include clean air, safe drinking water, clean water, hazardous waste, pollution prevention, solid waste management, pesticide compliance, EPCRA, ozone depleting substances, storage tanks, environmental quality assessment, sampling and analysis, and overall compliance oversight. The contract term is a base year plus four option years not exceeding 60 months total or $30 million in value. This solicitation is set aside for women-owned small businesses. The NAICS code is 541620 and size standard is $16.5 million annual receipts. Proposals are due by September 14, 2020 and shall be submitted electronically.

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Section C – 0200000 Management and Administration

0200000 – Management and Administration Spec Item Title 2 Management and Administration

2.1 Definitions and Acronyms

2.2 General Information

2.2.1 Government Regular Working Hours

2.2.1.1 Observed Federal Holidays

2.2.1.2 Restriction to Contractor Working Hours

2.2.2 Wage Determinations

2.2.3 Requirements Hierarchy

2.3 General Administrative Requirements

2.3.1 Required Conferences and Meetings

2.3.2 Training for Maintenance and Operation of New and Replacement Systems and Equipment

2.3.3 Partnering

2.3.3.1 Informal Partnering

2.3.3.2 Contract Partnering Administration

2.3.3.3 Contract Partnering Session Attendees

2.3.4 Permits, Licenses, and Certifications

2.3.5 Insurance

2.3.5.1 Certificate of Insurance

2.3.5.2 Minimum Insurance Amounts

2.3.6 Protection of Government Property

2.3.7 Government Information Technology (IT) System

2.3.8 Directives, Instructions, and References

2.3.8.1 Non-Disclosure

2.3.9 Invoicing Procedures

2.3.10 Forms

2.4 Government-Furnished Property, Materials, and Services

2.4.1 Government-Furnished Facilities (GFF)

2.4.2 Government-Furnished Utilities

2.4.3 Government-Furnished Materials (GFM)

2.4.4 Government-Furnished Equipment (GFE)

2.4.5 Government-Furnished Services (GFS)

2.5 Contractor-Furnished Items

2.6 Management

2.6.1 Safeguarding Information

2.6.2 Work Reception

2.6.3 Work Control

2.6.4 Work Schedule

2.6.5 Deliverables

2.6.6 Service Interruptions

2.6.7 Quality Management System (QMS)

2.6.7.1 Quality Management (QM) Plan

2.6.7.2 Quality Inspection and Surveillance

2.6.7.3 Quality Inspection and Surveillance Report

2.6.8 Property Management Plan

2.6.9 System and Equipment Replacement

2.6.10 Mobilization/Phase-In and Demobilization/Phase-Out

2.7 Personnel Requirements

2.7.1 Key Personnel

2.7.1.1 Project Manager (PM)/Environmental Manager

2.7.1.2 Quality Manager

2.7.1.3 Safety Manager

0200000 – Management and Administration Spec Item Title

2.7.1.4 Environmental/Energy Manager

2.7.2 Employee Requirements

2.7.2.1 Employee Certification and Training

2.7.2.2 Employee Appearance

2.7.2.3 Employee Conduct

2.7.2.4 Identification as Contractor Employee

2.7.2.5 Removal of Employees

2.7.2.6 Proof of Legal Residency

2.7.3 Enterprise-wide Contractor Manpower Reporting Application (eCMRA)

2.8 Security Requirements

2.8.1 Employee Listing

2.8.2 Vehicles

2.8.3 Passes and Badges

2.8.4 Access to Installation

2.8.4.1 DBIDS Program

2.8.4.1.1 DBIDS Credentials – Naval Support Activities Andersen/Andersen Air Force Base

2.8.4.1.2 DBIDS Credentials – Naval Base Guam

2.8.4.2 One-Day Passes

2.8.5 Access to Buildings

2.8.6 Access Arrangements

2.8.6.1 Escort Arrangement for Secured Areas

2.8.7 Security Clearances

2.8.8 Access to Sensitive Unclassified Information

2.8.9 Access to OCONUS Navy Enterprise Network (ONE-NET) and Air Force Network (AFNET)

2.8.10 Employee Status

2.9 Contractor Safety Program

2.9.1 Accident Prevention Plan (APP)

2.9.1.1 Subcontractor Safety Requirements

2.9.1.2 Experience Modification Rate (EMR)

2.9.1.3 OSHA Days Away From Work, Restricted Duty, or Job Transfer (DART) Rate

2.9.2 Activity Hazard Analysis (AHA)

2.9.3 Safety and Occupational Health (SOH) Risks and Compliance Plans

2.9.3.1 Alcohol and Drug Abuse Prevention Plan

2.9.3.2 Chemical Hazard Communication Program

2.9.3.3 Confined Space Program

2.9.3.4 Complex Lift Plan

2.9.3.5 Fall Prevention and Protection Plan

2.9.4 Crane Operations

2.9.4.1 Crane Inspections

2.9.4.2 Rigging Gear

2.9.4.3 Crane Operators

2.9.5 Accident and Damage Reporting

2.9.5.1 Accident Reporting and Notification Criteria

2.9.6 Fire Protection

2.9.7 Monthly On-Site Labor Report

2.9.8 OSHA Citations and Violations

2.9.9 Safety Inspections and Monitoring

2.9.10 Safety Certifications

2.9.11 Safety Apparel on Jobsites

2.9.12 Emergency Medical Treatment

2.9.13 Excavations

0200000 – Management and Administration Spec Item Title

2.9.14 Munitions and Explosives of Concern (MEC)/ Unexploded Ordinance (UXO)

2.10 Environmental Management and Sustainability

2.10.1 Energy Management Program

2.10.1.1 Water Conservation Plan

2.10.1.2 Energy Efficient Products

2.10.2 Environmental Protection

2.10.2.1 Sampling, Testing, and Laboratory Services

2.10.2.2 Ozone Depleting Substances (ODS) Requirements for Refrigerant Recycling

2.10.2.3 Solid Waste Management and Recycling

2.10.2.4 Non-Regulated Waste Disposal

2.10.2.5 Regulated Waste Disposal

2.10.2.6 Universal Waste

2.10.2.7 Spill Prevention, Containment, and Clean-up

2.10.2.8 Hazardous Material Management

2.10.2.9 Protection of Endangered and Threatened Species (Flora and Fauna)

2.10.2.10 Noise Control

2.10.2.11 Salvage

2.10.2.12 Asbestos Containing Material (ACM)

2.10.2.13 Clean Air Act (CAA)

2.10.3 Sustainable Procurement and Practices

2.10.3.1 Environmentally Preferable Products

2.10.3.2 Use of Recovered Materials

2.10.3.3 Use of Bio-based Products

2.11 Disaster Preparedness, Response, and Recovery

2.12 Technical Library

2.13 Warranty Management

2.14 Recurring Work Procedures

2.14.1 Notification to the Government for Work Above the Recurring Work Requirements

2.14.2 Recurring Work Exhibit Line Item Numbers (ELINs)

2.15 Non-Recurring Work

2.15.1 Unit Priced Task (UPT) Work (Non-Negotiated)

2.15.1.1 Acceptance and Performance

2.15.1.2 Invoicing and Receiving Payment

2.15.2 Unit Priced Labor (UPL) Work (Negotiated)

2.15.2.1 Non-Recurring Work Preparation of Proposals

2.15.2.1.1 Labor Requirements

2.15.2.1.2 Material and Equipment Requirements

2.15.2.2 Issuance of Final Task Order

2.15.3 Non-Recurring Work ELINS

0200000 - Management and Administration Spec Item Title Description 2 Management and

Administration

2.1 Definitions and

Acronyms

Definitions and Acronyms are listed in J-0200000-01.

2.2 General

Information

2.2.1 Government

Regular Working Hours

The Government's regular working hours are from 0730-1630 local Guam time, five days per week, Monday through Friday, except observed Federal holidays. Exceptions to the regular hours of operation are detailed in subsequent sections of this PWS. Work in certain annexes or sub-annexes require Contractor continuous operations, 24 hours a day, every day of the year including holidays. The performance of other work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise. Any other work outside Government regular working hours requires prior approval from the Contracting Officer (KO) or KO-designated Government representative.

2.2.1.1 Observed Federal

Holidays

The Government observes the following holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day.

2.2.1.2 Restriction to

Contractor Working Hours

If the Contractor wishes to work outside of the Government's regular working hours for the Contractor’s convenience, the Contractor shall submit a written Request to Work Outside Government’s Regular Working Hours per Section F. Excludes work to be performed during specified hours.

2.2.2 Wage

Determinations

Wage Determinations are included in Section J-0200000 JH-1.

2.2.3 Requirements

Hierarchy

Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item

3.1 would apply to spec items 3.1.1, 3.1.2, 3.1.2.1 and so on.

Likewise, Performance Standards specified at a lower digit level (i.e. spec item 3.1.1, 3.1.2, 3.1.2.1) apply when performance is assessed at a higher tier (i.e., spec item 3.1) based on the composite work requirements.

2.3 General

Administrative Requirements

2.3.1 Required

Conferences and Meetings

The Contractor shall attend meetings, e.g., administrative, coordination, inspections, evaluations, audits, and others, as requested by the KO. The Contractor shall provide sign-in sheets, prepare minutes of all meetings, and submit copies to the KO, Contracting Officer’s Representative (COR), and the Installation Environmental Offices, per Section F, within two working days, for review and comments. Comments received within two working days shall be incorporated into the minutes and a copy of the final revision shall be submitted per Section F, within two working days, for concurrence.

Historically, there have been approximately four meetings per week.

2.3.2 Training for

Maintenance and Operation of New and Replacement Systems and Equipment

When construction, renovation, or repair work is performed by means other than this contract, the Contractor shall attend training, as applicable, for maintenance and operation of new and replacement systems and equipment at no additional cost to the Government.

The Contractor shall attend other training as directed by the KO.

0200000 - Management and Administration Spec Item Title Description

2.3.3 Partnering To increase the likelihood of successful performance of this contract, the

Government requires cohesive partnerships with its Contractors and subcontractors. Key stakeholders, including the supported commands who will receive services, principal individuals from NAVFAC, the performance assessment team, and representative(s) of the installation(s) will be invited to participate in the partnering process. Key members of the prime and sub-contractor teams, including senior management personnel must participate.

The partnership will draw on the strength of each organization in an effort to achieve quality contract services done right the first time, within the contract price, as scheduled, and without any safety mishaps.

Partnering should accomplish three goals:

• The first goal is to develop a cohesive team with common purpose, commitment and established communication processes.

• The second goal of partnering is contract specific, identifying risks and opportunities for the team to address.

• The third goal is to sustain the Partnership throughout the contract by identifying and addressing issues that affect the Partnership.

2.3.3.1 Informal

Partnering

The Contracting Officer shall organize the initial Partnering Meeting with key personnel of the project team, including Contractor's personnel and Government personnel. The initial session will be scheduled concurrent with the Pre-Performance Conference and held no later than 15 days after award and will be held at a Government provided facility as designated by the KO.

The initial partnering session will be informal and made a part of the Pre- Performance Conference. This level of partnering will discuss partnering concepts and benefits. The senior Government stakeholder present will lead the meeting, however, the Contractor’s PM or senior representative is encouraged to participate as co-lead.

The Partners will determine the frequency of the follow-on sessions.

2.3.3.2 Contract Partnering

Administration

Upon award, the KO should contact the Contractor, Client(s), Region, and Installation(s) stakeholders, and the performance assessment team to discuss implementation of partnering. The initial session must be scheduled as soon as possible after award of the contract. A partnership agreement should be in place as early as possible so issues arising, even before work begins, can be resolved using the issues resolution process. Replacement of Core Management Team members (stakeholders who attended the initial session and manage the contract work day-to-day) is discouraged since it will disrupt the synergy that has been developed. If replacement of a team member proves to be unavoidable, a follow-on partnering session must be held to officially turn the responsibilities of the position over to the new member.

2.3.3.3 Contract Partnering

Session Attendees

The Contractor shall bring the necessary personnel to successfully partner on this contract. Asterisk indicates mandatory personnel.

President/Vice President

* Project Manager

* Quality Manager Safety Manager

2.3.4 Permits, Licenses, and Certifications

The Contractor shall obtain all required permits, licenses, authorizations, and certifications to perform work under this contract and comply with all the applicable Federal and local laws and regulations. The Contractor shall submit copies of Permits, Licenses, and Certifications per Section F

0200000 - Management and Administration Spec Item Title Description

(including but not limited to Method 9 certified observer obtainable via

USEPA).

2.3.5 Insurance The Contractor shall submit a Certificate of Insurance per Section F as evidence of the existence of the following insurance coverage in amounts not less than the amounts specified below in accordance with the FAR Clause

52.228-5, INSURANCE – WORK ON A GOVERNMENT

INSTALLATION. This insurance must be maintained during the performance period.

2.3.5.1 Certificate of

Insurance

The Certificate of Insurance shall provide for at least 30 calendar days’ written notice to the KO by the insurance company prior to cancellation or material change in policy coverage. Other requirements and information are contained in the aforementioned insurance clause.

2.3.5.2 Minimum

Insurance Amounts

The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance coverage:

Comprehensive General Liability: $500,000 per occurrence

Automobile Liability: $200,000 per person, $500,000 per occurrence, $20,000 per occurrence for property damage

Workmen's Compensation: As required by Federal and local worker's compensation and occupational disease statutes

Employer's Liability coverage: $100,000, except in areas where worker's compensation may not be written by private carriers

Other as required by Guam law

2.3.6 Protection of

Government Property

During execution of the work, the Contractor shall protect Government property. The Contractor shall return areas damaged as a result of negligence under this contract to their original condition at no cost to the Government.

2.3.7 Government

Information Technology (IT) System

The Government’s Information Technology (IT) Systems are the OCONUS Navy Enterprise Network (ONE-NET) and the Air Force Network (AFNET).

2.3.8 Directives, Instructions, and References

Department of Defense (DoD), Secretary of the Navy (SECNAV), Chief of Naval Operations (OPNAV), and other applicable Directives, Instructions, and References are listed in J-0200000-02. The Contractor shall comply with the most current version of directives, instructions, and references to include versions published during the term of the contract.

2.3.8.1 Non-Disclosure DoD policy limits the disclosure of information. Information may be made available to the successful offeror with appropriate credentials and a need to know basis post award.

The Contractor shall not disclose, or cause to be disseminated, any Installation information such as: asset information, IT infrastructure, networks, systems, applications, files, data, etc. unless explicit written approval is provided by the KO.

2.3.9 Invoicing

Procedures

Refer to Section G for invoicing instructions. Refer to Invoice Form in J- 0200000-03 for sample.

2.3.10 Forms Forms referenced in this Annex, e.g., accident reporting, and damage reporting are included among the Forms in J-0200000-04.

2.4 Government-

Furnished Property, In accordance with Section H - Special Contract Requirements, “Government-Furnished Property” and the following paragraphs, the Government will furnish or make available to the Contractor certain

0200000 - Management and Administration Spec Item Title Description

Materials, and Services

Government-owned facilities, utilities, materials, equipment and services for use in connection with this contract as stated below.

2.4.1 Government-

Furnished Facilities (GFF)

None.

2.4.2 Government-

Furnished Utilities

None.

2.4.3 Government-

Furnished Materials (GFM)

None.

2.4.4 Government-

Furnished Equipment (GFE)

The Government will provide auto-samplers (quantity and location of GFE to be determined) for Contractor use and/or installation for the performance of stormwater or wastewater sampling. The KO or a designated representative may inspect Contractor-furnished items.

2.4.5 Government-

Furnished Services

(GFS)

None.

2.5 Contractor-

Furnished Items

Except for items identified as Government Furnished, the Contractor shall provide all equipment, materials, parts, supplies, components, and facilities to perform the requirements of this contract. The KO may inspect Contractor-furnished items for adequacy and compliance with contract requirements.

Inadequate or unsafe items, as determined by the KO, shall be removed and replaced by the Contractor at no cost to the Government. Materials containing asbestos, lead, and polychlorinated biphenyls (PCBs) shall not be brought onsite. Energy efficient tools and equipment shall be used when available. The KO may at any time require Samples, Safety Data Sheets (SDS) or Manufacturer’s Data Cut Sheets of Materials used in this contract.

2.6 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards. Such management includes but is not limited to planning, scheduling, coordination and interface with the Government and other contractors, cost accounting, report preparation, establishing and maintaining records, and quality assurance. The Contractor shall provide a staff with the necessary management expertise to ensure performance objectives and standards are met.

2.6.1 Safeguarding

Information

The Contractor shall safeguard controlled unclassified information and information associated with Government property in accordance with the latest revision of CNSSI 1253, DoDI 8510.01, DoDI 8582.01, NIST SP 800- 53, NIST SP 800-171, DoD Cloud Computing Security Requirements Guide, and applicable contract clauses. At a minimum, this information shall be protected at the moderate confidentiality level as defined in NIST SP 800- 171.

Contractor information and data systems shall not contain any information associated with Government property beyond that provided as Government facilities asset information. In addition to the security requirements listed under DFARS clause 252.204-7012, Safeguarding Covered Defense Information and Cyber Incident Reporting, the following requirements for Contractor information systems shall be adhered to:

• Data at rest shall be encrypted as defined in NIST Special Publication 800-53, Security Controls SC-13 and SC-28(1).

• The Contractor shall allow the Naval Criminal Investigative Service (NCIS) to install network sensors, owned and maintained by NCIS, 0200000 - Management and Administration Spec Item Title Description on the contractor's information systems or information technology assets when intelligence indicates a vulnerability, or potential vulnerability.

• The Contractor shall engage with NCIS industry outreach efforts and consider recommendations for hardening DON critical programs and technologies.

At the end of the contract, the Contractor shall turn over all Federal Contract Information to the Government in accordance with Media Protection requirements in NIST SP 800-171. The use of thumb drives, memory sticks, and flash memory cards to store data are strictly prohibited.

The Contractor shall develop a System Security Plan (SSP) or Cyber Risk Management Plan (CRMP) in accordance with NIST SP 800-171 and the DFARS CUI Guide and submit per Section F. The Contractor shall also develop Plans of Action and Milestones (POA&Ms) per NIST SP 800-171, track accomplishment, and submit to the Government per Section F.

If a cybersecurity incident related to any (Contractor or Government) Information Technology (IT) or Operating Technology (OT) systems, including Building Control Systems, is encountered or suspected, the Contractor shall notify the Government per Section F.

2.6.2 Work Reception The Contractor shall provide the capability to receive, prioritize, correspond, and respond to service requests/work orders and task orders during Government regular working hours and provide a point of contact at a local or toll free number who can perform the above function during other than Government regular working hours.

2.6.3 Work Control

The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and work status updates shall be provided when requested by the KO or COR. A status update of any item of work shall be provided within two hours of the inquiry during regular working hours, and by 0800 the following work day for inquiries after regular working hours. When requested by the KO or COR, a written work status update shall be provided per Section F.

2.6.4 Work Schedule The Contractor's work shall not interfere with normal Government business.

In those cases, where some interference is unavoidable, the Contractor shall minimize the impact and effects of the interference. The Contractor shall provide advance access of all of its work schedules to the Government. The Contractor shall notify the KO of any difficulty in scheduling work due to Government controls.

2.6.5 Deliverables

Deliverable requirements are specified in Section F, and within the Directives, Instructions, and References. The Contractor shall submit accurate and complete documents within the specified timeframes. The Contractor shall revise/modify deliverables, e.g., vouchers, invoices, records, reports, etc. as directed by the KO, at no additional cost to the Government.

Except where otherwise specified, all deliverables shall be submitted in the English language and electronically in a Microsoft Office format compatible

0200000 - Management and Administration Spec Item Title Description with the latest version of the Government’s Microsoft Office Suite.

Deliverables shall be unrestricted and capable of being sorted, e.g., by CLIN, work order number, asset number, section, annex/sub-annex, spec item and ELIN/Sub-ELIN, or clause. All formulas shall be traceable. Once submitted, deliverables shall be Government property.

Government acceptance of deliverables shall not relieve the Contractor of the responsibility for any error or omission which may exist in the deliverable, as the Contractor is responsible for all requirements of this contract.

The Contractor shall establish and maintain a secure website for posting electronic copies of all Government-provided documents and all deliverables listed in Section F. The Contractor shall allow only authorized Government and Contractor personnel to access the website. Government personnel access shall be limited to viewing and downloading of posted documents and deliverables and restricted from posting to the website. The Contractor shall notify the Government by email whenever there are new or updated documents or deliverables posted to the website. Each posting on the website and each email notification shall include the title of the document or deliverable, the spec item requiring the document or deliverable, and the date and time posted. All documents and deliverables shall be available to authorized Government personnel 24 hours/day and 365 days/year for the duration of the contract.

In conformance with the Freedom of Information Act (FOIA), Department of Defense Manual 5200.01-V4: DoD Information Security Program: Controlled Unclassified Information (CUI), and DoD requirements, any unclassified project documentation uploaded into the website must be designated either "U - UNCLASSIFIED" (U) or "FOUO - UNCLASSIFIED-FOR OFFICIAL

USE ONLY" (FOUO).

FOUO documents must be marked on the internal pages of the document as "UNCLASSIFIED//FOR OFFICIAL USE ONLY"' at top and bottom. Where Installations require digital photographs to be designated FOUO, place the markings on the face of the photograph.

Submittal of contract documents and deliverables shall initially be accomplished through a Sharepoint site provided by the Government for up to 9 months to enable establishment of cloud computing service capability (either via NAVFAC Broker or Contractor-provided). Cloud-based service with geo-tagging capabilities is preferred; cloud service provider requirements are listed below. The Contractor shall work with the NAVFAC Cloud Broker in order to attain the needed Cloud Service Provider (CSP). In the event that the NAVFAC Cloud Broker is not fully established, the Contractor shall adhere to the "Cloud Service Provider Requirements".

Cloud Service Provider Requirements: For all cloud computing services covered under this contract, CSPs shall be subject to the security requirements specified in DFARS clauses 252.204-7012, 252.239-7010, and 239.7602-2(a). CSPs shall also be subject to security requirements specified in the DoD Cloud Computing Security Requirements Guide (SRG).

When selecting a CSP, the Contractor shall ensure that the selected CSP meets the following:

• At a minimum, FedRAMP is authorized at a moderate impact level

0200000 - Management and Administration Spec Item Title Description

• Adheres to cyber incident reporting requirements as stated in DFARS clause 252.204-7012

• Provides certificates of compliance for the following regulations such as:

o ITAR : United States International Traffic in Arms Regulations o FIPS 140-2 : Federal Information Processing Standard Publication 140-2 o FISMA: Federal Information Security Management Act of o NIST Special Publication 800-171 : Protecting Controlled Unclassified Information in Nonfederal Systems and Organizations

All deliverables and documents posted on the website shall be submitted electronically to the KO within five (5) calendar days after termination of the contract per Section F.

2.6.6 Service

Interruptions

If services must be discontinued (even temporarily), the Contractor shall notify the KO as soon as practicable verbally within 1 hour, followed by email notification no later than 4 hours.

2.6.7 Quality

Management System (QMS)

The Contractor shall establish and maintain a complete QMS program in accordance with the provisions specified herein. The Contractor’s QMS program shall provide an effective and efficient means of identifying and correcting problems throughout the entire scope of operations. The Contractor's QMS program shall address:

• Accurate documentation of work processes, procedures, and output measures.

• A systematic procedure for assessing compliance with performance objectives and standards.

• Accurate documentation of quality inspections and surveillance conducted throughout the execution of work.

• Assessment-driven corrective actions and process adjustments as appropriate in a timely manner.

2.6.7.1 Quality

Management (QM) Plan

The Contractor shall develop and submit a QM Plan per Section F. The QM Plan shall describe the QMS methodology and approaches used under this contract. If any changes are made during the period of performance, submit to the KO a revised QM Plan for acceptance.

The Contractor’s QM Plan shall include, at a minimum, the following:

• Policy and objectives of Quality Management System (QMS)

• Quality organization o List of personnel o Responsibilities & lines of authority o Training and qualifications

• Approach to assuring quality of services provided and conformance with performance objectives and standards

• Methods and procedures for effective planning, operation and control of processes and performance of work

• Procedures for inspection and surveillance of services o Scheduling and performance of inspection and surveillance o Measurement, data collection and analysis o Corrective action, preventive action, and continuous improvement

0200000 - Management and Administration Spec Item Title Description o Oversight of subcontracted work

• Documentation and records management

• Communication with government (customers)

2.6.7.2 Quality Inspection

and Surveillance

The Contractor shall establish and maintain an inspection and surveillance system in accordance with the FAR Clause 52.246-4, INSPECTION OF SERVICES – FIXED PRICE, to ensure that the work performed conforms to the contract requirements. The Contractor shall document and maintain a file of all scheduled and performed inspections and surveillances, inspection and surveillance results, and dates and details of corrective and preventive actions. The quality inspection and surveillance file shall be the property of the Government and made available during the Government’s regular working hours. The file shall be submitted to the KO within five (5) calendar days after termination of the contract per Section F.

2.6.7.3 Quality Inspection

and Surveillance Report

The Contractor shall submit a copy of the Contractor Quality Inspection and Surveillance Report per Section F. The Contractor Quality Inspection and Surveillance Report shall include a summary and results of the quality inspection and surveillance events performed and assessment-driven corrective actions and process adjustments during the previous month. The Government may adjust the frequency of the submittal based on the Contractor’s quality of performance.

2.6.8 Property

Management Plan

The Contractor shall establish and maintain a plan that meets the contract clause requirements of Specification Item 2.4, Government-Furnished Property, Materials and Services, of this Annex. This plan shall identify the Contractor’s policies, procedures, and practices in receiving and performing physical inventories, repairing and maintaining, preserving and protecting, and reporting the disposition of accepted government property in its possession. The Property Management Plan shall be submitted per Section F of the solicitation and resultant contract.

2.6.9 System and

Equipment Replacement

The Contractor shall maintain the integrity and performance of existing energy saving, water conservation or other sustainability design features of systems and equipment in the performance of repair and replacement work.

Except where otherwise specified, replacement components shall be of the same model/style or equivalent as the component being replaced. Substitutes for replacement components must be accepted by the KO prior to use. The KO will furnish available information for the existing systems and equipment.

2.6.10

Mobilization/ Phase-In and Demobilization/ Phase-Out

The Contractor shall submit Mobilization and Demobilization Plans to the KO for review and acceptance per Section F. The Contractor shall phase-in in accordance with the Government-accepted Mobilization Plan and in partnership with the incumbent Contractor so as to minimize disruption to the Government. The new Contractor will be allowed access to Government facilities to familiarize key personnel with property, existing operations, and procedures. However, to preclude interference with the work efforts of the incumbent Contractor, arrangements for access to Government facilities shall be made with the KO.

The Contractor shall phase out in accordance with the Government-accepted Demobilization Plan and in partnership with the incoming Contractor so as to minimize disruption to the Government. The plan shall include the Contractor’s plan to familiarize the incoming Contractor’s key personnel with existing operations, property, and procedures, completing a Reconciliation Survey, and a proposed strategy for ensuring effective and orderly transfer of work-in-progress to the new Contractor.

2.7 Personnel

Requirements The Contractor shall comply with the personnel requirements stated below.

2.7.1 Key Personnel The Contractor shall submit a List of Key Personnel and Qualifications per Section F. The Contractor shall provide any additional information requested by the KO necessary to certify their qualifications.

The Contractor shall submit an Organizational Chart per Section F showing lines of authority of the key personnel and supervisor(s) for this contract.

The chart shall include names of personnel and their position title in this contract. As a minimum, include the PM, Quality Manager, and Safety Manager, and who they will report directly to for this contract. The key personnel shall be revised as applicable for the contract.

2.7.1.1 Project Manager

(PM)/

Environmental Manager

The Contractor shall provide a PM/Environmental Manager (hereinafter referred to as Project Manager or PM) and designated alternate, as applicable, who have full authority to act for the Contractor on all contract matters relating to this contract. The PM or alternate shall be available during the Government's regular working hours, including within one hour after the Government's regular working hours.

The PM shall have at least three years of experience in managing a workforce providing services on contracts of similar size, scope and complexity. The PM shall have a minimum five years’ experience with environmental procedures similar to those of this contract, familiarity with Environmental Management Systems, and knowledge of environmental regulations that are applicable to operations similar to those of this contract.

The PM’s primary duty and responsibility is to ensure Contractor operations adhere to the goals and policies of the Environmental Management System and other specified sustainability requirements affecting this contract. The PM shall develop, implement and monitor environmental strategies, policies and programs that promote sustainable development and examine the contract activities to establish where improvements can be made and ensure compliance with environmental legislation and energy policy.

2.7.1.2 Quality Manager The Contractor shall provide a Quality Manager or designated alternate who shall be available during the Government's regular working hours including within one (1) hour after the Government’s regular working hours.

The Quality Manager shall have fulfilled the following pre-requisite training and experiences before being hired as the Quality Manager under this contract:

The Quality Manager shall have at least three years of experience in preparing and enforcing QMS programs on contracts of similar size, scope and complexity. The Quality Manager may be the same person as the Project Manager.

2.7.1.3 Safety Manager The Safety Manager shall meet the requirements of EM 385-1-1 Section 1 and ensure that the requirements of 29 CFR 1926.16 are met for the project.

The Safety Manager or an equally-qualified designated representative / alternate shall be on-site at all times when work is being performed to implement and administer the Contractor’s safety program and government-accepted Accident Prevention Plan.

0200000 - Management and Administration Spec Item Title Description

A Competent Person shall be provided for all of the hazards identified in the Contractor’s Health and Safety Program Plan and the accepted Accident Prevention Plan, and shall be on-site at all times when the work that presents the hazards associated with their professional expertise is being performed and warrants such presence. Provide the credentials of the Competent Persons(s) to the Contracting Officer for acceptance, in consultation with the Government Safety Office.

The Safety Manager’s primary duty and responsibility is to prepare and enforce the Contractor’s safety program on this contract. The Safety Manager shall have fulfilled the following pre-requisite training and experiences before being hired as the Safety Manager under this contract:

The Safety Manager shall have completed five years of satisfactory experience in preparing and enforcing safety programs on contracts of similar size and complexity in the past, or three years of experience if he possesses a Certified Safety Professional (CSP) or safety and health degree. The Safety Manager shall have completed the OSHA 30-hour construction safety class or equivalent and maintain competency through 24 hours of formal safety and health related coursework every four years. The Safety Manager may be the same person as the Quality Manager. In no case, shall the Safety Manager, Project Manager and Quality Manager be the same person. The Safety Manager shall not be the same person as the Project Manager.

2.7.1.4 Environmental/

Energy Manager

N/A

2.7.2 Employee

Requirements

The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract. Personnel shall be fully knowledgeable of all safety, environmental, and energy requirements associated with the work they perform. Personnel shall speak, read, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures.

2.7.2.1 Employee

Certification and Training

The Contractor shall maintain personnel certification, training, and licensing records for employee requirements specified herein and within all technical annexes/sub-annexes. Certification, training, and licensing records shall be kept current and on file for the duration of the contract including all option periods. Records shall be made available for Government review within four hours of request.

2.7.2.2 Employee

Appearance

The Contractor shall ensure that all employees present a professional appearance that is appropriate for their position. The KO reserves the right to determine the acceptability of any clothing worn. All Contractor/ subcontractor employees working under this contract shall be identified by a distinctive nameplate, identification badge, emblem, or patch attached in a prominent place on an outer garment. Employee identification shall not be substituted for station required passes or badges.

2.7.2.3 Employee Conduct Contractor employees shall conduct themselves in a proper, efficient, courteous and businesslike manner.

2.7.2.4 Identification as

Contractor Employee

Contractor employees shall identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. All Contractor employees shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

0200000 - Management and Administration Spec Item Title Description

2.7.2.5 Removal of

Employees The Contractor shall remove from the site any individual whose continued employment is deemed by the KO to be contrary to the public interest or inconsistent with the best interests of National Security.

2.7.2.6 Proof of Legal

Residency

No employee or representative of the Contractor will be admitted to the site of work unless satisfactory Proof of Legal Residency is submitted per Section F.

2.7.3 Enterprise-wide

Contractor Manpower Reporting Application (eCMRA)

The following manpower reporting is required by NMCARS 5237.102-90.

The Contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: https://ecmra.mil.

Per Section F, reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://ecmra.mil.

2.8 Security

Requirements

The Contractor shall comply with all Federal and local security statutes, regulations, and requirements. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as requested by the KO when required to enter a Government site. The Contractor shall ensure that all security/entrance clearances are obtained.

2.8.1 Employee Listing The Contractor shall maintain a current Employee List and submit per Section F. The list shall include employee’s name, supervisor, company, and level of security clearance.

2.8.2 Vehicles The company name shall be displayed on each of the Contractor's vehicles in a manner and size that is clearly visible. All vehicles shall display a valid Guam license plate that complies with the Guam Vehicle Code. Vehicles shall meet all other requirement of the Guam Vehicle Code, such as safety standards, and shall carry proof of insurance and Guam vehicle registration.

2.8.3 Passes and Badges All Contractor employees shall obtain the required employee and vehicle passes.

Contractor employees that require Common Access Cards (CAC) to access Government information systems in the performance of their duties must be able to obtain CACs in accordance with security requirements, successfully complete required training, submit Systems Authorization Access Request (SAAR) Forms, and meet all eligibility requirements prior to being granted access to the Government’s systems.

Contractor employees shall wear Government issued badges over the front of their outer clothing. When an employee leaves the Contractor's service, the employee's Pass and Badge shall be returned within three working days.

Additional Passes and Badges may be required for access to restricted or controlled access areas.

2.8.4 Access to

Installation

All Contractor personnel shall obtain access to the installation through enrollment and registration into the Defense Biometric Identification System (DBIDS) or most current base access control system, or by obtaining passes each day from the Base Pass and Identification Office.

The Contractor shall furnish a completed EMPLOYMENT ELIGIBILITY https://ecmra.mil/ https://ecmra.mil/

0200000 - Management and Administration Spec Item Title Description

VERIFICATION (DHS FORM I-9) form for all personnel requiring badges.

This form is available at http://www.uscis.gov/portal/site/uscis by searching or selecting Employment Verification (Form I-9). Immediately report instances of lost or stolen badges to the Contracting Officer. Contractor personnel shall obtain a pass from respective Visitor Control Centers or equivalent office in order to access DoD Installations or DoD controlled premises.

2.8.4.1 DBIDS Program DBIDS is an enterprise identity management and perimeter installation access control solution in which Contractor personnel who enroll, and are approved, are subsequently granted access to the installation for a period up to one year, or the length of the contract, whichever is less, and are not required to obtain a new pass from the Base Pass and Identification Office for each visit. There are no fees associated with obtaining a DBIDS credential.

The Government performs background screening and credentialing.

Throughout the year the Contractor employee must continue to meet background screening standards. Periodic background screenings are conducted to verify continued DBIDS participation and installation access privileges. DBIDS access privileges will be immediately suspended or revoked if at any time a Contractor employee becomes ineligible.

Under the DBIDS program, no commercial vehicle inspection is required, other than for Random Anti-Terrorism Measures (RAM) or in cases when Force Protection Conditions (FPCON) are elevated.

The Contractor shall immediately collect employee DBIDS credentials and notify the KO in writing:

1) That an employee has departed the company without having properly returned or surrendered their DBIDS credentials.

2) That there is a reasonable basis to conclude that an employee, or former employee, might pose a risk, compromise, or threat to the safety or security of the installation or anyone therein.

2.8.4.1.1 DBIDS Credentials

– Naval Support Activities Andersen/ Andersen Air Force Base

In order to obtain base access, an individual needs to acquire DoD sponsorship, have a thorough identity check, be properly vetted, and have a legitimate reason for base access. Identity checks require a passport, ID card issued by federal, state or local government agency or entity which provides a photograph or information such as name, date of birth, gender, height, eye color, and address, school ID card with a photograph, U.S. Military card or draft record, U.S. Coast Guard Merchant Mariner Card, or a Native American tribal document. Other requirements are 1.) Base Access Request Form, 2.)

Affidavit, 3.) III Log as required.

All items (scanned and signed) are to be submitted (hard copy or email) to the KO for processing. The KO will forward the document to 36SFS for review and approval. A tracking number will be provided by 36SFS which the KO will forward to the Contractor.

Investigation occurs when the individual’s background and ID are compared against authoritative criminal justice data bases, and the individual has a letter or official document from the sponsoring organization which articulates the reason for access. When the above criteria are satisfactorily met, DBIDS credentials are issued.

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2.8.4.1.2 DBIDS Credentials

– Naval Base Guam

To obtain a DBIDS credential, the Contractor must present a letter or official document from the government sponsoring organization that provides the purpose for your access. Present a passport, ID card issued by federal, state or local government agency or entity which provides a photograph or information such as name, date of birth, gender, height, eye color, and address, school ID card with a photograph, U.S. Military card or draft record, U.S. Coast Guard Merchant Mariner Card, or a Native American tribal document. Present a completed copy of the SECNAV 5512/1 form to obtain your background check. Upon completion of the background check, the Visitor Control Center representative will complete the DBIDS enrollment process, which includes your photo, finger prints, base restrictions, and several other assessments.

2.8.4.2 One-Day Passes Participation in the DBIDS is not mandatory, and if the Contactor chooses to not participate, the Contractor’s personnel will obtain daily passes, be subject to daily mandatory vehicle inspection, and will have limited access to the installation. The Government will not be responsible for any cost or lost time associated with obtaining daily passes or added vehicle inspections incurred by non-participants in the DBIDS.

2.8.5 Access to

Buildings

The Contractor shall monitor and control access into restricted areas under their responsibility, allowing only those individuals who have been properly cleared into restricted areas or other controlled access areas. The Contractor shall comply with security requirements, plus those imposed by the installation Commander at all times. Personnel with access to special areas will have the appropriate screening and/or security clearance, and personnel requiring routine access to restricted areas will wear special badges authorizing access for those areas. Contractor personnel shall not enter restricted or controlled areas or installation facilities unless specifically authorized in performance of their duties. The Contractor shall secure all buildings and facilities entered during non-duty hours and will secure all building and facilities under the Contractor’s cognizance at the end of each work day or shift period.

2.8.6 Access

Arrangements

The Contractor shall make all arrangements through the appropriate office necessary to obtain access to buildings, facilities and other work areas, and when necessary, arrange for them to be opened and closed by the controlling authority. The Government may issue keys to the Contractor. The Contractor shall use due diligence and be responsible for compromised security systems to include replacement costs that result from its action or inaction.

2.8.6.1 Escort

Arrangement for Secured Areas

The Contractor shall make arrangements for Government escort into secured areas requiring escort. The KO will provide information on applicable buildings, spaces and the appropriate point of contact.

The Contractor may experience delays while waiting for escorts. The Government estimates the wait period can be up to 30 minutes. The Contractor shall notify the Government COR and appropriate point of contract if an escort is not available after 30 minutes and access to accomplish the work is denied. Unscheduled requirements, e.g., work orders, etc. may require a longer wait for an escort.

2.8.7 Security

Clearances

The Contractor shall obtain all required corporate and personnel Security Clearances prior to commencement of work.

The Contractor shall obtain personnel security clearances from the Office of Personnel Management (OPM). Only U.S. citizens will obtain security

0200000 - Management and Administration Spec Item Title Description clearances. Non-U.S. citizens are not allowed security clearances issued by the U.S. Government. The Contractor shall ensure that a list of all personnel with Security Clearances is maintained current, including clearances that are pending.

2.8.8 Access to Sensitive

Unclassified Information

The Contractor personnel whose work involves access to sensitive unclassified information shall undergo a Tier 3 Investigation to verify their trustworthiness. If the Contractor personnel currently have a favorably adjudicated Tier 3 Investigation the Contractor shall notify the Government Command Security Manager who will validate this in the Joint Personnel Adjudication System (JPAS).

The Contractor shall request from the Government for access to the E-QIP Direct program for the Contractor employees to complete the SF-86 form on line for a Tier 3 Investigation. The Government Security Manager will determine suitability. Upon a favorable Tier 3 Investigation, the Contractor personnel shall provide the original signed release statements, applicant fingerprint card (FD87), and an OF-306 Declaration for Federal Employment to the Government Security Manager per Section F.

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