ATT JC-1_Performance Work Statement (PWS).pdf

Section C – 0100000 General Information

0100000 – General Information Spec Item Title 1 General Information

1.1 Outline of Services

1.2 Project Location

1.3 Acquisition of Additional Work

1.4 Background Information

1.5 Verification of Workload and Conditions

1.6 Climate Patterns

1.7 Related Information

1.8 Navy Approach to Service Contracting

1.8.1 Partnering Philosophy

1.8.2 Contractor's Knowledge

1.8.3 Industry Best Practices

1.9 Standard Template

1.10 Navy PBSA Approach

1.11 Technical Proposal Certification

0100000 – General Information Spec Item Title Description 1 General Information

1.1 Outline of Services Except where otherwise stated, the Contractor shall furnish all labor, supervision, management, tools, materials, equipment, facilities, transportation, incidental engineering, and other items necessary to provide the services outlined below and described in this Performance Work Statement (PWS) at Joint Region Marianas on Guam, the Northern Marianas Islands, outlying areas supported by this command, and other Government Facilities, under a performance-based contract that is comprised of both Recurring Work and Non-Recurring Work Items.

The PWS is organized into annexes. Annex 0100000 is "General Information".

Annex 0200000 contains the on-site project management and administration requirements. Annexes 0300000 through 1800000 contain the technical requirements. The annex numbers identified as 1 through 18 in the description columns are the full expanded annex numbers which include seven digits (e.g., Annex 1 expanded number is 0100000 as shown in the header row at the top of this page).

Annex 0100000 – General Information Annex 0200000 – Management and Administration Annex 0300000 – Command and Staff – N/A Annex 0400000 – Public Safety – N/A Annex 0500000 – Air Operations – N/A Annex 0600000 – Port Operations – N/A Annex 0700000 – Ordnance – N/A Annex 0800000 – Range Operations – N/A Annex 0900000 – Health Care Support – N/A Annex 1000000 – Supply – N/A Annex 1100000 – Personnel Support – N/A Annex 1200000 – Morale, Welfare and Recreation Support – N/A Annex 1300000 – Galley – N/A Annex 1400000 – Housing – N/A Annex 1500000 – Facilities Support – N/A Annex 1600000 – Utilities – N/A Annex 1700000 – Base Support Vehicles and Equipment – N/A Annex 1800000 – Environmental

1.2 Project Location

The work shall be performed at various locations on the island of Guam in such as but not limited to:

1) Joint Region Marianas (JRM)

2) Naval Base Guam (NBG)

3) Naval Support Activities Andersen (NSAA)/Andersen Air Force Base

(AAFB)

4) Naval Hospital (NAVHOSP)

5) Naval Magazine

6) Naval Communications Telecommunications Site (NCTS) Finegayan

7) NCTS Barrigada

8) Sasa Valley/Tenjo Vista

9) DLA Fuel Pipeline easements

10) various DoD utility easements

Work locations at other Federal Government facilities include but is not limited to:

1) Guam Army National Guard

2) Marine Corps Marianas

0100000 – General Information Spec Item Title Description

3) Other Government entities not located within JRM AOR

1.3 Acquisition of

Additional Work

The Government reserves the right to acquire additional services at additional locations, in addition to the services and locations identified in the requirements of this contract. Additional services will be incorporated into the contract in accordance with the CHANGES clause, SECTION I or ordered under the non-recurring work (indefinite delivery indefinite quantity) provisions of the contract. Items of work not covered by this contract but within the general intent are considered in the scope of this contract.

1.4 Background

Information

Joint Region Marianas is a joint military command located on Guam. It is the installation management authority for both Naval Base Guam and Andersen Air Force Base. Under Joint Region Marianas, NBG and AAFB each maintain commanding officers, who oversee their respective mission requirements and operations.

Joint Region Marianas’ mission is to provide executive level installation management support services, policies, and resources to all Department of Defense components and tenants through assigned regional installations on Guam and the Northern Mariana Islands in support of training in the Marianas.

1.5 Verification of

Workload and Conditions

Throughout the PWS, the workload data is generally referred to as being located in Sections C and F. Section C provides data such as descriptions, specifications, and the statement of work. Section F provides data such as quantities, due dates, frequency of product delivery, etc.

As prescribed in FAR 52.237-1, offerors are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award.

1.6 Climate Patterns Guam's climate is pleasantly warm year-round. The mean annual temperature is 81 degrees Fahrenheit; the range is from the low 70s to the high-90s. The coolest and least humid months are in December through February. The annual rainfall totals 80 to 110 inches. There are two seasons, the dry and the rainy.

The dry season begins in December through June. The rainy season, falls within the remaining months.

Typhoons, the most intense tropical cyclones observed anywhere, form over the open ocean areas of the Western Pacific. Generally, most of these tropical cyclones are in their formative stages while near Guam. Located in the middle of "Typhoon Alley," Guam usually averages four to five storm threats each year. On average, Guam is affected by a tropical cyclone with 40-mile-per-hour winds or higher every season. About every 5 to 10 years, Guam gets hit directly by a super-typhoon. However, the ever-changing patterns can bring a strong typhoon any year. Daily weather forecasts are available at the National Oceanic Atmospheric Administration (NOAA), National Weather Service Forecast Office at http://www.prh.noaa.gov/guam/.

Earthquakes also occur frequently near Guam and can cause damage to property. Guam is located in Seismic Zone 4.

1.7 Related Information There are four types of Related Information that can be found in the Description and Related Information columns of the specification as follows:

0100000 – General Information Spec Item Title Description

Informational Notes as used throughout this PWS provides additional information to offerors to be used in developing a thorough understanding of the work to be performed in this contract. Any block of text marked “Informational Notes” throughout Annexes 1 through 18 is subject to this disclaimer. Offerors may not rely upon the "Informational Notes" as material representations of the Government. Information provided in "Informational Notes" does not create a contractual requirement on either party to this contract.

Clarifying Information describes client expectations in a more detailed manner than the Performance Objective and Performance standard alone.

Constraining Information describes limitations to the work performed to meet the Performance Objective and Performance Standard.

Requirement Information further describes client requirements associated with each Performance Objective.

1.8 Navy Approach to

Service Contracting

The Department of Navy (DoN) spends over $1 billion in annual obligations to meet global requirements for facility operations and maintenance provided through Facility Support Contracts (FSC) and additional billions to provide other base operations support services (OBOS). The Head of the Contracting Activity (HCA) of the Naval Facilities Engineering Command (NAVFAC) has focused increased attention on re-engineering FSC contracts in response to customer and industry feedback, budget constraints, and the impact of a variety of contracting, program management and financial management regulations.

The Navy also supports the following principles:

1.8.1 Partnering

Philosophy

The first principle is that the Navy views its contractors as partners and not just abstract service providers. The Navy wants its contractors to succeed because partners' success drives the Navy's successful mission completion. Within the bounds of acquisition policy the Navy intends to work to find solutions that will be beneficial to both the Government and its partners.

1.8.2 Contractor's

Knowledge

The second principle is that the Navy will receive insightful management from its contractors. This management will include the knowledge, skills, authority and willingness to use contractor resources to find better ways of serving Navy clients’ strategic and operational goals and objectives. The Navy's use of performance-based objectives evidences this principle. Although performance work statements will typically contain several levels of performance assessment, the Navy wants its contractors to exercise maximum discretion within bounds of prudent risk management to adjust processes and resources needed to reach specified objectives at the highest performance level.

1.8.3 Industry Best

Practices

The third principle is that the Navy will adopt industry best commercial practices and maintain state-of-the-art service delivery. To that end, the Navy's emphasis will be in evaluating performance objectives (end results).

1.9 Standard Template Key to implementing a programmatic approach is using a standard template that ensures Navy-wide consistency yet affords appropriate tailoring to meet local needs. This contract conforms to the standard template and has been tailored for this solicitation. NAVFAC intends to use this template-based approach for future service contracts. Offerors should develop an understanding of the template as part of performing due diligence in reaching an understanding of the Navy’s requirements and expectations.

The standard template contains 18 standard annexes. Annex 1 will always contain information that is relevant to the entire scope of the contract. Annex 2 contains on-site project management and administration requirements that are

0100000 – General Information Spec Item Title Description relevant to the entire scope of the contract. Annexes 3 through 18 contain the technical information and requirements peculiar to that technical annex. Within each technical annex, the organization of information and requirements are also standardized. Specification Item 1 will always contain General Information.

Specification Item 2 will always contain the management and administrative requirements. Specification Item 3 will always contain the Recurring Work requirements. Requirements and standards for higher level specification items apply to all subordinate specification items, e.g., Specification Item 3 standards apply to all recurring work specification items. Specification Item 3.1 is applicable to all 3.1 subordinate specification items. Specification Items 3.2 and 3.3 are not considered subordinate to 3.1. All costs associated with Annexes 1 and 2 and Specification Items 1 and 2 must be priced and their price must be allocated across the Exhibit Line Items.

1.10 Navy PBSA

Approach

The Navy’s approach to performance-based service acquisition (PBSA) includes four component parts which are 1) performance outcomes, 2) measurable standards, 3) consideration of incentives, and 4) performance assessment plan.

1.11 Technical Proposal

Certification

The Contractor warrants that its proposal incorporated herein by reference will meet or exceed the performance objectives set forth in this contract.

Section C – 0200000 Management and Administration

0200000 – Management and Administration Spec Item Title 2 Management and Administration

2.1 Definitions and Acronyms

2.2 General Information

2.2.1 Government Regular Working Hours

2.2.1.1 Observed Federal Holidays

2.2.1.2 Restriction to Contractor Working Hours

2.2.2 Wage Determinations

2.2.3 Requirements Hierarchy

2.3 General Administrative Requirements

2.3.1 Required Conferences and Meetings

2.3.2 Training for Maintenance and Operation of New and Replacement Systems and Equipment

2.3.3 Partnering

2.3.3.1 Informal Partnering

2.3.3.2 Contract Partnering Administration

2.3.3.3 Contract Partnering Session Attendees

2.3.4 Permits, Licenses, and Certifications

2.3.5 Insurance

2.3.5.1 Certificate of Insurance

2.3.5.2 Minimum Insurance Amounts

2.3.6 Protection of Government Property

2.3.7 Government Information Technology (IT) System

2.3.8 Directives, Instructions, and References

2.3.8.1 Non-Disclosure

2.3.9 Invoicing Procedures

2.3.10 Forms

2.4 Government-Furnished Property, Materials, and Services

2.4.1 Government-Furnished Facilities (GFF)

2.4.2 Government-Furnished Utilities

2.4.3 Government-Furnished Materials (GFM)

2.4.4 Government-Furnished Equipment (GFE)

2.4.5 Government-Furnished Services (GFS)

2.5 Contractor-Furnished Items

2.6 Management

2.6.1 Safeguarding Information

2.6.2 Work Reception

2.6.3 Work Control

2.6.4 Work Schedule

2.6.5 Deliverables

2.6.6 Service Interruptions

2.6.7 Quality Management System (QMS)

2.6.7.1 Quality Management (QM) Plan

2.6.7.2 Quality Inspection and Surveillance

2.6.7.3 Quality Inspection and Surveillance Report

2.6.8 Property Management Plan

2.6.9 System and Equipment Replacement

2.6.10 Mobilization/Phase-In and Demobilization/Phase-Out

2.7 Personnel Requirements

2.7.1 Key Personnel

2.7.1.1 Project Manager (PM)/Environmental Manager

2.7.1.2 Quality Manager

2.7.1.3 Safety Manager

0200000 – Management and Administration Spec Item Title

2.7.1.4 Environmental/Energy Manager

2.7.2 Employee Requirements

2.7.2.1 Employee Certification and Training

2.7.2.2 Employee Appearance

2.7.2.3 Employee Conduct

2.7.2.4 Identification as Contractor Employee

2.7.2.5 Removal of Employees

2.7.2.6 Proof of Legal Residency

2.7.3 Enterprise-wide Contractor Manpower Reporting Application (eCMRA)

2.8 Security Requirements

2.8.1 Employee Listing

2.8.2 Vehicles

2.8.3 Passes and Badges

2.8.4 Access to Installation

2.8.4.1 DBIDS Program

2.8.4.1.1 DBIDS Credentials – Naval Support Activities Andersen/Andersen Air Force Base

2.8.4.1.2 DBIDS Credentials – Naval Base Guam

2.8.4.2 One-Day Passes

2.8.5 Access to Buildings

2.8.6 Access Arrangements

2.8.6.1 Escort Arrangement for Secured Areas

2.8.7 Security Clearances

2.8.8 Access to Sensitive Unclassified Information

2.8.9 Access to OCONUS Navy Enterprise Network (ONE-NET) and Air Force Network (AFNET)

2.8.10 Employee Status

2.9 Contractor Safety Program

2.9.1 Accident Prevention Plan (APP)

2.9.1.1 Subcontractor Safety Requirements

2.9.1.2 Experience Modification Rate (EMR)

2.9.1.3 OSHA Days Away From Work, Restricted Duty, or Job Transfer (DART) Rate

2.9.2 Activity Hazard Analysis (AHA)

2.9.3 Safety and Occupational Health (SOH) Risks and Compliance Plans

2.9.3.1 Alcohol and Drug Abuse Prevention Plan

2.9.3.2 Chemical Hazard Communication Program

2.9.3.3 Confined Space Program

2.9.3.4 Complex Lift Plan

2.9.3.5 Fall Prevention and Protection Plan

2.9.4 Crane Operations

2.9.4.1 Crane Inspections

2.9.4.2 Rigging Gear

2.9.4.3 Crane Operators

2.9.5 Accident and Damage Reporting

2.9.5.1 Accident Reporting and Notification Criteria

2.9.6 Fire Protection

2.9.7 Monthly On-Site Labor Report

2.9.8 OSHA Citations and Violations

2.9.9 Safety Inspections and Monitoring

2.9.10 Safety Certifications

2.9.11 Safety Apparel on Jobsites

2.9.12 Emergency Medical Treatment

2.9.13 Excavations

0200000 – Management and Administration Spec Item Title

2.9.14 Munitions and Explosives of Concern (MEC)/ Unexploded Ordinance (UXO)

2.10 Environmental Management and Sustainability

2.10.1 Energy Management Program

2.10.1.1 Water Conservation Plan

2.10.1.2 Energy Efficient Products

2.10.2 Environmental Protection

2.10.2.1 Sampling, Testing, and Laboratory Services

2.10.2.2 Ozone Depleting Substances (ODS) Requirements for Refrigerant Recycling

2.10.2.3 Solid Waste Management and Recycling

2.10.2.4 Non-Regulated Waste Disposal

2.10.2.5 Regulated Waste Disposal

2.10.2.6 Universal Waste

2.10.2.7 Spill Prevention, Containment, and Clean-up

2.10.2.8 Hazardous Material Management

2.10.2.9 Protection of Endangered and Threatened Species (Flora and Fauna)

2.10.2.10 Noise Control

2.10.2.11 Salvage

2.10.2.12 Asbestos Containing Material (ACM)

2.10.2.13 Clean Air Act (CAA)

2.10.3 Sustainable Procurement and Practices

2.10.3.1 Environmentally Preferable Products

2.10.3.2 Use of Recovered Materials

2.10.3.3 Use of Bio-based Products

2.11 Disaster Preparedness, Response, and Recovery

2.12 Technical Library

2.13 Warranty Management

2.14 Recurring Work Procedures

2.14.1 Notification to the Government for Work Above the Recurring Work Requirements

2.14.2 Recurring Work Exhibit Line Item Numbers (ELINs)

2.15 Non-Recurring Work

2.15.1 Unit Priced Task (UPT) Work (Non-Negotiated)

2.15.1.1 Acceptance and Performance

2.15.1.2 Invoicing and Receiving Payment

2.15.2 Unit Priced Labor (UPL) Work (Negotiated)

2.15.2.1 Non-Recurring Work Preparation of Proposals

2.15.2.1.1 Labor Requirements

2.15.2.1.2 Material and Equipment Requirements

2.15.2.2 Issuance of Final Task Order

2.15.3 Non-Recurring Work ELINS

0200000 - Management and Administration Spec Item Title Description 2 Management and

Administration

2.1 Definitions and

Acronyms

Definitions and Acronyms are listed in J-0200000-01.

2.2 General

Information

2.2.1 Government

Regular Working Hours

The Government's regular working hours are from 0730-1630 local Guam time, five days per week, Monday through Friday, except observed Federal holidays. Exceptions to the regular hours of operation are detailed in subsequent sections of this PWS. Work in certain annexes or sub-annexes require Contractor continuous operations, 24 hours a day, every day of the year including holidays. The performance of other work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise. Any other work outside Government regular working hours requires prior approval from the Contracting Officer (KO) or KO-designated Government representative.

2.2.1.1 Observed Federal

Holidays

The Government observes the following holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day.

2.2.1.2 Restriction to

Contractor Working Hours

If the Contractor wishes to work outside of the Government's regular working hours for the Contractor’s convenience, the Contractor shall submit a written Request to Work Outside Government’s Regular Working Hours per Section F. Excludes work to be performed during specified hours.

2.2.2 Wage

Determinations

Wage Determinations are included in Section J-0200000 JH-1.

2.2.3 Requirements

Hierarchy

Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item

3.1 would apply to spec items 3.1.1, 3.1.2, 3.1.2.1 and so on.

Likewise, Performance Standards specified at a lower digit level (i.e. spec item 3.1.1, 3.1.2, 3.1.2.1) apply when performance is assessed at a higher tier (i.e., spec item 3.1) based on the composite work requirements.

2.3 General

Administrative Requirements

2.3.1 Required

Conferences and Meetings

The Contractor shall attend meetings, e.g., administrative, coordination, inspections, evaluations, audits, and others, as requested by the KO. The Contractor shall provide sign-in sheets, prepare minutes of all meetings, and submit copies to the KO, Contracting Officer’s Representative (COR), and the Installation Environmental Offices, per Section F, within two working days, for review and comments. Comments received within two working days shall be incorporated into the minutes and a copy of the final revision shall be submitted per Section F, within two working days, for concurrence.

Historically, there have been approximately four meetings per week.

2.3.2 Training for

Maintenance and Operation of New and Replacement Systems and Equipment

When construction, renovation, or repair work is performed by means other than this contract, the Contractor shall attend training, as applicable, for maintenance and operation of new and replacement systems and equipment at no additional cost to the Government.

The Contractor shall attend other training as directed by the KO.

0200000 - Management and Administration Spec Item Title Description

2.3.3 Partnering To increase the likelihood of successful performance of this contract, the

Government requires cohesive partnerships with its Contractors and subcontractors. Key stakeholders, including the supported commands who will receive services, principal individuals from NAVFAC, the performance assessment team, and representative(s) of the installation(s) will be invited to participate in the partnering process. Key members of the prime and sub-contractor teams, including senior management personnel must participate.

The partnership will draw on the strength of each organization in an effort to achieve quality contract services done right the first time, within the contract price, as scheduled, and without any safety mishaps.

Partnering should accomplish three goals:

• The first goal is to develop a cohesive team with common purpose, commitment and established communication processes.

• The second goal of partnering is contract specific, identifying risks and opportunities for the team to address.

• The third goal is to sustain the Partnership throughout the contract by identifying and addressing issues that affect the Partnership.

2.3.3.1 Informal

Partnering

The Contracting Officer shall organize the initial Partnering Meeting with key personnel of the project team, including Contractor's personnel and Government personnel. The initial session will be scheduled concurrent with the Pre-Performance Conference and held no later than 15 days after award and will be held at a Government provided facility as designated by the KO.

The initial partnering session will be informal and made a part of the Pre- Performance Conference. This level of partnering will discuss partnering concepts and benefits. The senior Government stakeholder present will lead the meeting, however, the Contractor’s PM or senior representative is encouraged to participate as co-lead.

The Partners will determine the frequency of the follow-on sessions.

2.3.3.2 Contract Partnering

Administration

Upon award, the KO should contact the Contractor, Client(s), Region, and Installation(s) stakeholders, and the performance assessment team to discuss implementation of partnering. The initial session must be scheduled as soon as possible after award of the contract. A partnership agreement should be in place as early as possible so issues arising, even before work begins, can be resolved using the issues resolution process. Replacement of Core Management Team members (stakeholders who attended the initial session and manage the contract work day-to-day) is discouraged since it will disrupt the synergy that has been developed. If replacement of a team member proves to be unavoidable, a follow-on partnering session must be held to officially turn the responsibilities of the position over to the new member.

2.3.3.3 Contract Partnering

Session Attendees

The Contractor shall bring the necessary personnel to successfully partner on this contract. Asterisk indicates mandatory personnel.

President/Vice President

* Project Manager

* Quality Manager Safety Manager

2.3.4 Permits, Licenses, and Certifications

The Contractor shall obtain all required permits, licenses, authorizations, and certifications to perform work under this contract and comply with all the applicable Federal and local laws and regulations. The Contractor shall submit copies of Permits, Licenses, and Certifications per Section F

0200000 - Management and Administration Spec Item Title Description

(including but not limited to Method 9 certified observer obtainable via

USEPA).

2.3.5 Insurance The Contractor shall submit a Certificate of Insurance per Section F as evidence of the existence of the following insurance coverage in amounts not less than the amounts specified below in accordance with the FAR Clause

52.228-5, INSURANCE – WORK ON A GOVERNMENT

INSTALLATION. This insurance must be maintained during the performance period.

2.3.5.1 Certificate of

Insurance

The Certificate of Insurance shall provide for at least 30 calendar days’ written notice to the KO by the insurance company prior to cancellation or material change in policy coverage. Other requirements and information are contained in the aforementioned insurance clause.

2.3.5.2 Minimum

Insurance Amounts

The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance coverage:

Comprehensive General Liability: $500,000 per occurrence

Automobile Liability: $200,000 per person, $500,000 per occurrence, $20,000 per occurrence for property damage

Workmen's Compensation: As required by Federal and local worker's compensation and occupational disease statutes

Employer's Liability coverage: $100,000, except in areas where worker's compensation may not be written by private carriers

Other as required by Guam law

2.3.6 Protection of

Government Property

During execution of the work, the Contractor shall protect Government property. The Contractor shall return areas damaged as a result of negligence under this contract to their original condition at no cost to the Government.

2.3.7 Government

Information Technology (IT) System

The Government’s Information Technology (IT) Systems are the OCONUS Navy Enterprise Network (ONE-NET) and the Air Force Network (AFNET).

2.3.8 Directives, Instructions, and References

Department of Defense (DoD), Secretary of the Navy (SECNAV), Chief of Naval Operations (OPNAV), and other applicable Directives, Instructions, and References are listed in J-0200000-02. The Contractor shall comply with the most current version of directives, instructions, and references to include versions published during the term of the contract.

2.3.8.1 Non-Disclosure DoD policy limits the disclosure of information. Information may be made available to the successful offeror with appropriate credentials and a need to know basis post award.

The Contractor shall not disclose, or cause to be disseminated, any Installation information such as: asset information, IT infrastructure, networks, systems, applications, files, data, etc. unless explicit written approval is provided by the KO.

2.3.9 Invoicing

Procedures

Refer to Section G for invoicing instructions. Refer to Invoice Form in J- 0200000-03 for sample.

2.3.10 Forms Forms referenced in this Annex, e.g., accident reporting, and damage reporting are included among the Forms in J-0200000-04.

2.4 Government-

Furnished Property, In accordance with Section H - Special Contract Requirements, “Government-Furnished Property” and the following paragraphs, the Government will furnish or make available to the Contractor certain

0200000 - Management and Administration Spec Item Title Description

Materials, and Services

Government-owned facilities, utilities, materials, equipment and services for use in connection with this contract as stated below.

2.4.1 Government-

Furnished Facilities (GFF)

None.

2.4.2 Government-

Furnished Utilities

None.

2.4.3 Government-

Furnished Materials (GFM)

None.

2.4.4 Government-

Furnished Equipment (GFE)

The Government will provide auto-samplers (quantity and location of GFE to be determined) for Contractor use and/or installation for the performance of stormwater or wastewater sampling. The KO or a designated representative may inspect Contractor-furnished items.

2.4.5 Government-

Furnished Services

(GFS)

None.

2.5 Contractor-

Furnished Items

Except for items identified as Government Furnished, the Contractor shall provide all equipment, materials, parts, supplies, components, and facilities to perform the requirements of this contract. The KO may inspect Contractor-furnished items for adequacy and compliance with contract requirements.

Inadequate or unsafe items, as determined by the KO, shall be removed and replaced by the Contractor at no cost to the Government. Materials containing asbestos, lead, and polychlorinated biphenyls (PCBs) shall not be brought onsite. Energy efficient tools and equipment shall be used when available. The KO may at any time require Samples, Safety Data Sheets (SDS) or Manufacturer’s Data Cut Sheets of Materials used in this contract.

2.6 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards. Such management includes but is not limited to planning, scheduling, coordination and interface with the Government and other contractors, cost accounting, report preparation, establishing and maintaining records, and quality assurance. The Contractor shall provide a staff with the necessary management expertise to ensure performance objectives and standards are met.

2.6.1 Safeguarding

Information

The Contractor shall safeguard controlled unclassified information and information associated with Government property in accordance with the latest revision of CNSSI 1253, DoDI 8510.01, DoDI 8582.01, NIST SP 800- 53, NIST SP 800-171, DoD Cloud Computing Security Requirements Guide, and applicable contract clauses. At a minimum, this information shall be protected at the moderate confidentiality level as defined in NIST SP 800- 171.

Contractor information and data systems shall not contain any information associated with Government property beyond that provided as Government facilities asset information. In addition to the security requirements listed under DFARS clause 252.204-7012, Safeguarding Covered Defense Information and Cyber Incident Reporting, the following requirements for Contractor information systems shall be adhered to:

• Data at rest shall be encrypted as defined in NIST Special Publication 800-53, Security Controls SC-13 and SC-28(1).

• The Contractor shall allow the Naval Criminal Investigative Service (NCIS) to install network sensors, owned and maintained by NCIS, 0200000 - Management and Administration Spec Item Title Description on the contractor's information systems or information technology assets when intelligence indicates a vulnerability, or potential vulnerability.

• The Contractor shall engage with NCIS industry outreach efforts and consider recommendations for hardening DON critical programs and technologies.

At the end of the contract, the Contractor shall turn over all Federal Contract Information to the Government in accordance with Media Protection requirements in NIST SP 800-171. The use of thumb drives, memory sticks, and flash memory cards to store data are strictly prohibited.

The Contractor shall develop a System Security Plan (SSP) or Cyber Risk Management Plan (CRMP) in accordance with NIST SP 800-171 and the DFARS CUI Guide and submit per Section F. The Contractor shall also develop Plans of Action and Milestones (POA&Ms) per NIST SP 800-171, track accomplishment, and submit to the Government per Section F.

If a cybersecurity incident related to any (Contractor or Government) Information Technology (IT) or Operating Technology (OT) systems, including Building Control Systems, is encountered or suspected, the Contractor shall notify the Government per Section F.

2.6.2 Work Reception The Contractor shall provide the capability to receive, prioritize, correspond, and respond to service requests/work orders and task orders during Government regular working hours and provide a point of contact at a local or toll free number who can perform the above function during other than Government regular working hours.

2.6.3 Work Control

The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and work status updates shall be provided when requested by the KO or COR. A status update of any item of work shall be provided within two hours of the inquiry during regular working hours, and by 0800 the following work day for inquiries after regular working hours. When requested by the KO or COR, a written work status update shall be provided per Section F.

2.6.4 Work Schedule The Contractor's work shall not interfere with normal Government business.

In those cases, where some interference is unavoidable, the Contractor shall minimize the impact and effects of the interference. The Contractor shall provide advance access of all of its work schedules to the Government. The Contractor shall notify the KO of any difficulty in scheduling work due to Government controls.

2.6.5 Deliverables

Deliverable requirements are specified in Section F, and within the Directives, Instructions, and References. The Contractor shall submit accurate and complete documents within the specified timeframes. The Contractor shall revise/modify deliverables, e.g., vouchers, invoices, records, reports, etc. as directed by the KO, at no additional cost to the Government.

Except where otherwise specified, all deliverables shall be submitted in the English language and electronically in a Microsoft Office format compatible

0200000 - Management and Administration Spec Item Title Description with the latest version of the Government’s Microsoft Office Suite.

Deliverables shall be unrestricted and capable of being sorted, e.g., by CLIN, work order number, asset number, section, annex/sub-annex, spec item and ELIN/Sub-ELIN, or clause. All formulas shall be traceable. Once submitted, deliverables shall be Government property.

Government acceptance of deliverables shall not relieve the Contractor of the responsibility for any error or omission which may exist in the deliverable, as the Contractor is responsible for all requirements of this contract.

The Contractor shall establish and maintain a secure website for posting electronic copies of all Government-provided documents and all deliverables listed in Section F. The Contractor shall allow only authorized Government and Contractor personnel to access the website. Government personnel access shall be limited to viewing and downloading of posted documents and deliverables and restricted from posting to the website. The Contractor shall notify the Government by email whenever there are new or updated documents or deliverables posted to the website. Each posting on the website and each email notification shall include the title of the document or deliverable, the spec item requiring the document or deliverable, and the date and time posted. All documents and deliverables shall be available to authorized Government personnel 24 hours/day and 365 days/year for the duration of the contract.

In conformance with the Freedom of Information Act (FOIA), Department of Defense Manual 5200.01-V4: DoD Information Security Program: Controlled Unclassified Information (CUI), and DoD requirements, any unclassified project documentation uploaded into the website must be designated either "U - UNCLASSIFIED" (U) or "FOUO - UNCLASSIFIED-FOR OFFICIAL

USE ONLY" (FOUO).

FOUO documents must be marked on the internal pages of the document as "UNCLASSIFIED//FOR OFFICIAL USE ONLY"' at top and bottom. Where Installations require digital photographs to be designated FOUO, place the markings on the face of the photograph.

Submittal of contract documents and deliverables shall initially be accomplished through a Sharepoint site provided by the Government for up to 9 months to enable establishment of cloud computing service capability (either via NAVFAC Broker or Contractor-provided). Cloud-based service with geo-tagging capabilities is preferred; cloud service provider requirements are listed below. The Contractor shall work with the NAVFAC Cloud Broker in order to attain the needed Cloud Service Provider (CSP). In the event that the NAVFAC Cloud Broker is not fully established, the Contractor shall adhere to the "Cloud Service Provider Requirements".

Cloud Service Provider Requirements: For all cloud computing services covered under this contract, CSPs shall be subject to the security requirements specified in DFARS clauses 252.204-7012, 252.239-7010, and 239.7602-2(a). CSPs shall also be subject to security requirements specified in the DoD Cloud Computing Security Requirements Guide (SRG).

When selecting a CSP, the Contractor shall ensure that the selected CSP meets the following:

• At a minimum, FedRAMP is authorized at a moderate impact level

0200000 - Management and Administration Spec Item Title Description

• Adheres to cyber incident reporting requirements as stated in DFARS clause 252.204-7012

• Provides certificates of compliance for the following regulations such as:

o ITAR : United States International Traffic in Arms Regulations o FIPS 140-2 : Federal Information Processing Standard Publication 140-2 o FISMA: Federal Information Security Management Act of o NIST Special Publication 800-171 : Protecting Controlled Unclassified Information in Nonfederal Systems and Organizations

All deliverables and documents posted on the website shall be submitted electronically to the KO within five (5) calendar days after termination of the contract per Section F.

2.6.6 Service

Interruptions

If services must be discontinued (even temporarily), the Contractor shall notify the KO as soon as practicable verbally within 1 hour, followed by email notification no later than 4 hours.

2.6.7 Quality

Management System (QMS)

The Contractor shall establish and maintain a complete QMS program in accordance with the provisions specified herein. The Contractor’s QMS program shall provide an effective and efficient means of identifying and correcting problems throughout the entire scope of operations. The Contractor's QMS program shall address:

• Accurate documentation of work processes, procedures, and output measures.

• A systematic procedure for assessing compliance with performance objectives and standards.

• Accurate documentation of quality inspections and surveillance conducted throughout the execution of work.

• Assessment-driven corrective actions and process adjustments as appropriate in a timely manner.

2.6.7.1 Quality

Management (QM) Plan

The Contractor shall develop and submit a QM Plan per Section F. The QM Plan shall describe the QMS methodology and approaches used under this contract. If any changes are made during the period of performance, submit to the KO a revised QM Plan for acceptance.

The Contractor’s QM Plan shall include, at a minimum, the following:

• Policy and objectives of Quality Management System (QMS)

• Quality organization o List of personnel o Responsibilities & lines of authority o Training and qualifications

• Approach to assuring quality of services provided and conformance with performance objectives and standards

• Methods and procedures for effective planning, operation and control of processes and performance of work

• Procedures for inspection and surveillance of services o Scheduling and performance of inspection and surveillance o Measurement, data collection and analysis o Corrective action, preventive action, and continuous improvement

0200000 - Management and Administration Spec Item Title Description o Oversight of subcontracted work

• Documentation and records management

• Communication with government (customers)

2.6.7.2 Quality Inspection

and Surveillance

The Contractor shall establish and maintain an inspection and surveillance system in accordance with the FAR Clause 52.246-4, INSPECTION OF SERVICES – FIXED PRICE, to ensure that the work performed conforms to the contract requirements. The Contractor shall document and maintain a file of all scheduled and performed inspections and surveillances, inspection and surveillance results, and dates and details of corrective and preventive actions. The quality inspection and surveillance file shall be the property of the Government and made available during the Government’s regular working hours. The file shall be submitted to the KO within five (5) calendar days after termination of the contract per Section F.

2.6.7.3 Quality Inspection

and Surveillance Report

The Contractor shall submit a copy of the Contractor Quality Inspection and Surveillance Report per Section F. The Contractor Quality Inspection and Surveillance Report shall include a summary and results of the quality inspection and surveillance events performed and assessment-driven corrective actions and process adjustments during the previous month. The Government may adjust the frequency of the submittal based on the Contractor’s quality of performance.

2.6.8 Property

Management Plan

The Contractor shall establish and maintain a plan that meets the contract clause requirements of Specification Item 2.4, Government-Furnished Property, Materials and Services, of this Annex. This plan shall identify the Contractor’s policies, procedures, and practices in receiving and performing physical inventories, repairing and maintaining, preserving and protecting, and reporting the disposition of accepted government property in its possession. The Property Management Plan shall be submitted per Section F of the solicitation and resultant contract.

2.6.9 System and

Equipment Replacement

The Contractor shall maintain the integrity and performance of existing energy saving, water conservation or other sustainability design features of systems and equipment in the performance of repair and replacement work.

Except where otherwise specified, replacement components shall be of the same model/style or equivalent as the component being replaced. Substitutes for replacement components must be accepted by the KO prior to use. The KO will furnish available information for the existing systems and equipment.

2.6.10

Mobilization/ Phase-In and Demobilization/ Phase-Out

The Contractor shall submit Mobilization and Demobilization Plans to the KO for review and acceptance per Section F. The Contractor shall phase-in in accordance with the Government-accepted Mobilization Plan and in partnership with the incumbent Contractor so as to minimize disruption to the Government. The new Contractor will be allowed access to Government facilities to familiarize key personnel with property, existing operations, and procedures. However, to preclude interference with the work efforts of the incumbent Contractor, arrangements for access to Government facilities shall be made with the KO.

The Contractor shall phase out in accordance with the Government-accepted Demobilization Plan and in partnership with the incoming Contractor so as to minimize disruption to the Government. The plan shall include the Contractor’s plan to familiarize the incoming Contractor’s key personnel with existing operations, property, and procedures, completing a Reconciliation Survey, and a proposed strategy for ensuring effective and orderly transfer of work-in-progress to the new Contractor.

2.7 Personnel

Requirements The Contractor shall comply with the personnel requirements stated below.

2.7.1 Key Personnel The Contractor shall submit a List of Key Personnel and Qualifications per Section F. The Contractor shall provide any additional information requested by the KO necessary to certify their qualifications.

The Contractor shall submit an Organizational Chart per Section F showing lines of authority of the key personnel and on-site supervisor(s) for this contract. The chart shall include names of personnel and their position title in this contract. As a minimum, include the PM, Quality Manager, Safety Manager, and on-site supervisor(s) and who they will report directly to for this contract. The key personnel shall be revised as applicable for the contract.

2.7.1.1 Project Manager

(PM)/

Environmental/ Manager

The Contractor shall provide a PM/Environmental Manager (hereinafter referred to as Project Manager or PM) and designated alternate, as applicable, who have full authority to act for the Contractor on all contract matters relating to this contract. The PM or alternate shall be on-site during the Government's regular working hours and shall be available on-site within one hour after the Government's regular working hours.

The PM shall have at least three years of experience in managing a workforce providing services on contracts of similar size, scope and complexity. The PM shall have a minimum five years’ experience with environmental procedures similar to those of this contract, familiarity with Environmental Management Systems, and knowledge of environmental regulations that are applicable to operations similar to those of this contract.

The PM’s primary duty and responsibility is to ensure Contractor operations adhere to the goals and policies of the Environmental Management System and other specified sustainability requirements affecting this contract. The PM shall develop, implement and monitor environmental strategies, policies and programs that promote sustainable development and examine the contract activities to establish where improvements can be made and ensure compliance with environmental legislation and energy policy.

2.7.1.2 Quality Manager The Contractor shall provide a Quality Manager or designated alternate who shall be on-site during the Government's regular working hours and shall be available on-site within one (1) hour after the Government’s regular working hours.

The Quality Manager shall have fulfilled the following pre-requisite training and experiences before being hired as the Quality Manager under this contract:

The Quality Manager shall have at least three years of experience in preparing and enforcing QMS programs on contracts of similar size, scope and complexity. The Quality Manager may be the same person as the Project Manager.

2.7.1.3 Safety Manager The Safety Manager shall meet the requirements of EM 385-1-1 Section 1 and ensure that the requirements of 29 CFR 1926.16 are met for the project.

The Safety Manager or an equally-qualified designated representative / alternate shall be on-site at all times when work is being performed to

0200000 - Management and Administration Spec Item Title Description implement and administer the Contractor’s safety program and government-accepted Accident Prevention Plan.

A Competent Person shall be provided for all of the hazards identified in the Contractor’s Health and Safety Program Plan and the accepted Accident Prevention Plan, and shall be on-site at all times when the work that presents the hazards associated with their professional expertise is being performed and warrants such presence. Provide the credentials of the Competent Persons(s) to the Contracting Officer for acceptance, in consultation with the Government Safety Office.

The Safety Manager’s primary duty and responsibility is to prepare and enforce the Contractor’s safety program on this contract. The Safety Manager shall have fulfilled the following pre-requisite training and experiences before being hired as the Safety Manager under this contract:

The Safety Manager shall have completed five years of satisfactory experience in preparing and enforcing safety programs on contracts of similar size and complexity in the past, or three years of experience if he possesses a Certified Safety Professional (CSP) or safety and health degree. The Safety Manager shall have completed the OSHA 30-hour construction safety class or equivalent and maintain competency through 24 hours of formal safety and health related coursework every four years. The Safety Manager shall not be the same person as the Project Manager.

2.7.1.4 Environmental/

Energy Manager

N/A

2.7.2 Employee

Requirements

The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract. Personnel shall be fully knowledgeable of all safety, environmental, and energy requirements associated with the work they perform. Personnel shall speak, read, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures.

2.7.2.1 Employee

Certification and Training

The Contractor shall maintain personnel certification, training, and licensing records for employee requirements specified herein and within all technical annexes/sub-annexes. Certification, training, and licensing records shall be kept current and on file for the duration of the contract including all option periods. Records shall be made available for Government review within four hours of request.

2.7.2.2 Employee

Appearance

The Contractor shall ensure that all employees present a professional appearance that is appropriate for their position. The KO reserves the right to determine the acceptability of any clothing worn. All Contractor/ subcontractor employees working under this contract shall be identified by a distinctive nameplate, identification badge, emblem, or patch attached in a prominent place on an outer garment. Employee identification shall not be substituted for station required passes or badges.

2.7.2.3 Employee Conduct Contractor employees shall conduct themselves in a proper, efficient, courteous and businesslike manner.

2.7.2.4 Identification as

Contractor Employee

Contractor employees shall identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. All Contractor employees shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

0200000 - Management and Administration Spec Item Title Description

2.7.2.5 Removal of

Employees The Contractor shall remove from the site any individual whose continued employment is deemed by the KO to be contrary to the public interest or inconsistent with the best interests of National Security.

2.7.2.6 Proof of Legal

Reside…