Attachment M - Pass Office Virtual Line Guidance.pdf
PDF 186 KB Posted
- Solicitation number
- N4008526R0029
About this file
This document is an informational brochure describing Portsmouth Naval Shipyard's virtual queuing system for Pass Office services. Located in Kittery, Maine, the facility has implemented a QLess Mobile Queuing application that eliminates physical waiting lines and allows visitors to manage their time while awaiting service. The system enables users to view their real-time position in line, request additional time by moving back in the queue, and receive immediate notification when they have reached the front of the line.
Visitors can join the virtual line through three methods: online via a web kiosk at https://kiosk.na4.qless.com/kiosk/app/home/191, in person through the Pass Office Greeter by providing their cell phone number and name, or by downloading the QLess Mobile Queuing application on their smartphone. When joining, users must provide their cell phone number, first name or first initial and last name, and specify the service required. Once enrolled, participants receive a text message confirmation of their placement in line and subsequent updates on their status. The system is supported by Naval Sea Systems Command (NAVSEA) and Portsmouth Naval Shipyard's contact information is 207.438.2614 for additional inquiries.
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Text version
THE FORCE BEHIND THE FLEET
Portsmouth Naval Shipyard
Kittery, ME 03904
207.438.2614
MANAGE YOUR TIME IN
LINE VIRTUALLY
HOW TO JOIN THE
VIRTUAL LINE AT
THE PASS OFFICE
PORTSMOUTH
NAVAL SHIPYARD
……NO MORE STANDING IN LINE!
SAVES TIME….
NO MORE STANDING
IN LINE
Enter your cellphone number when you join the virtual line at the Portsmouth Naval Shipyard and receive text messages with updates and alerts on your place in line!
Manage your time in line while you wait, including:
• Seeing your position in line in real-time.
• Moving back in line if you need more time.
• Get notified immediately when you have reached the front of the line.
DOWNLOAD THE QLESS
APP AND JOIN THE LINE
ON THE GO!
WAYS TO JOIN THE LINE:
Portsmouth Naval Shipyard’s automated system allows you to join a line virtually for services. No more standing in a physical line; you can leave the location and go wherever you want!
Scan the QR code to download the app.
The QLess Mobile Queuing app lets you join the line using your smartphone and take control of your waiting experience!
JOIN THE LINE
VIA THE GREETER
JOIN THE VIRTUAL LINE
AND WAIT ANYWHERE!
Online:
In person via the Pass Office Greeter. Provide them with the required information to join the line.
In Person:
https://kiosk.na4.qless.com/kiosk/app/home/191
Type in the following web address on your computer, tablet or cellphone to access the virtual kiosk:
Enter your information to join the line.
• Meet with the Pass Office Greeter, who will ask for your cell phone number to help you get started.
• Next provide the Greeter with either your first name or first initial and last name.
• Inform the Greeter of the service you need and they will add you to the line.
• You will receive a text message to confirm your place in line.
File details come from the government source that posted it. Updated .