SMIT RFP Questions and Answers Set 1 11172018.pdf

N00039‐18‐R‐0005 ‐ Service Management, Integration and Transport (SMIT) Question and Answer Set #1 ‐ 17 November 2018

Item No. Document Type/Title Page

Number

Line Number (where applicable)

Section/Block Number

Issue/Comment/Question Government Response

1 J‐24 USMC

Operations Support Services

Column E MCCOG, MCCOG SUP and MFCC Tabs

MCCOG, MCCOG SUP and MFCC Tabs ‐ Does Alternative Cert in Column E truly mean “alternative” or is this the only acceptable cert?

Example: Programmer Senior requires IATIII, but IATIII is “alternative cert." Please clarify what Alternative Cert means on the MCCOG tab within Attachment J‐24.

An amendment will update Attachment J‐24 to accurately reflect MCCOG required alternative certification to the requirements in J‐13 instead of restating the J‐13 certification requirement.

2 J‐24 USMC

Operations Support Services

Column D 35, 60 MCCOG Tab MCCOG Tab, lines 35 and 60 ‐ In Attachment 24, MCCOG Tab, Clearance column, "Secret" is listed as well as "Secret No Interim". Please confirm that an Interim clearance is acceptable for all that do not state "Secret No Interim".

No change. Interim Secret Clearance is technically acceptable unless otherwise stated

3 J‐1 PWS 31 3 3.3.2.1 Section 3.3.2.1 states "For the Navy, the Naval Network Warfare Command (NAVNETWARCOM) is designated as the Government owner of the Service Desk function. The Marine Corps Cyber Operations Group (MCCOG) as part of Marine Forces Cyberspace Command (MFCC) is the USMC owner of the Service Desk function." ‐ Is this service provided to the USMC under CLIN 7? If yes, do the SLRs apply to the USMC?

RFP Section B‐4, SUPPLY AND SERVICE PRICING, will be revised in a future amendment to add the following statement, "All supplies and services within Section B and C support the NMCI, unless expressly stated as only available for USMC or ONE‐ Net.". USMC may request pricing and order the services identified in PWS Section 3.3 post‐award.

Only CLIN 0001AE, 0004, and 0040 are priced for USMC at this time.

4 SMIT RFP Section B 366 Section C ‐ Description and Specifications

The RFP documents require CLINs 64, 65, 66, and 67 to be priced for the projects required by PWS sections 4.2, 4.4, 4.7.1, and 4.8 respectively. Is it correct that the pricing/costs for these projects are to be excluded from the ROM for CLIN 0012 NT/MP and not count as part of that spend?

Pricing for CLINs 0064 (Productivity Services Enterprise Cloud Migration Project), 0065 (Deployable Computing Services Process Modernization Project ), 0066 (JRSS OCONUS uB1 Peering Project), and 0067 (IPSec VPN Removal Project) should not be included in the subfactor 1.2 ROM. These requirements are discreetly priced and are not identified as requirements in the Network Transformation/Modernization Sample Exercise.

Item No. Document Type/Title Page

Number

Line Number (where applicable)

Section/Block Number

Issue/Comment/Question Government Response

5 J‐1 PWS 186 4 The Section 4.3, 4.5, 4.6, 4.7.2 to 4.7.7, 4.9, and

4.10 of the PWS are not mapped to any CLINS, request the Government validate where/if these projects should be costed as part of our submission.

Projects within Section 4.0 of the PWS not mapped to a discrete CLIN will be negotiated after award and are not to be priced within Section B of the

RFP.

13 J‐1 PWS 2 9 1.1 Section 1.1 references the Navy Enterprise Operations Support System (NOSS). Please confirm that the NOSS does not encompass the Marine Corps Enterprise Network.

NOSS does not include MCEN.

14 J‐1 PWS 2 27 1 Section 1 states "the term NMCI within section 3.1‐3.3 refers to the converged NMCI/ONE‐Net environment when in the DON management domains."

This statement indicates that offerors should solution to and anticipate the costs of operating the converged NMCI/ONE‐Net environment in the CLINs that will be ordered in advance of the ONE‐Net Convergence (for example, CLINs 0006 and 0007). Request the Government clarify this statement as it relates to solution development and pricing.

No, offerors should not price the operation and maintenance (O&M) of a converged network into the existing CLIN structure. The Government's intent is to converge the networks post award and negotiate the cost of O&M at that time. RFP Section B‐4, SUPPLY AND SERVICE PRICING, will be revised in a future amendment to add the following statement, "All supplies and services within Section B and C support the NMCI, unless expressly stated as only available for USMC or ONE‐ Net.".

15 J‐1 PWS 2 5 1 Section 1 states "All services and supplies described in this PWS are available to both management domains." Given the USMC GO/GO, contractor supported environment, the USMC pricing tables include only staffing levels and rates. For Services defined in section 3.3 that are rolled into a single price for Infrastructure & Operations (CLIN 0006) and Network Operations & Security Management (CLIN 0007), please confirm that should the USMC choose to purchase a NGEN service ‐ such as Service Desk Services (3.3.2.1) ‐ they will issue a separate task order.

RFP Section B‐4, SUPPLY AND SERVICE PRICING, will be revised in a future amendment to add the following statement, "All supplies and services within Section B and C support the NMCI, unless expressly stated as only available for USMC or ONE‐ Net.". USMC may request pricing and order the services identified in PWS Section 3.3 post‐award.

Only CLIN 0001AE, 0004, and 0040 are priced for USMC at this time.

Item No. Document Type/Title Page

Number

Line Number (where applicable)

Section/Block Number

Issue/Comment/Question Government Response

16 J‐1 PWS 168 12 3.3.7.4.10 Section states: "Contractor shall develop, submit, execute an SCRM plan in accordance with The NEN Program Protection Plan (PPP) . . ."

While the NEN PPP was provided as Attachment 10 in the July 20, 2018 document release, it has been removed from the Final RFP Release.

Please confirm that (1) the NEN PPP is no longer an attachment to the PWS; and (2) the document, v1.7, dated April 10, 2018 is the most current document.

The Program Protection Plan is a reference as identified in Attachment J‐1, the PWS and the current version is 1.7 dated April 10, 2018.

20 L‐4 ONE‐Net Estimated Transition Support Services Manning

Columns S and Y

ONE‐Net LOE Tab Total Amount Columns S and Y use the wrong rate to calculate these totals. It uses the Base Rate (cols O and U) instead of the Adjusted Rate (cols R and X). Please update price template to correct calculation.

Attachment L‐4 will be updated in a future amendment to correct the formulas.

21 J‐7 SLR Column A 5, 6 SMIT SLRs & PLRs Tab

Reference USMC‐1 and USMC‐2: Being that the contractor is being held to the terms of the Level of Effort Clause (B‐TXT‐04) and fee is adjusted based on levels of effort outside of the target 105% to 95%, shouldn't that be sufficient to measure performance?

No change; B‐TXT‐04 and SLRs will apply.

22 J‐1 PWS 22 4 3.3 Throughout the PWS USMC requirements are listed in each 3.3 service. However CLIN's 0004 series and 0040AA in section B and C of the RFP, are the only CLINs specific to the USMC and only reference section 3.7 for 0004 series and 3.1 for 0040AA of the PWS. Please clarify how requirements for UMSC services in section 3.3 should be captured and in which CLINs.

RFP Section B‐4, SUPPLY AND SERVICE PRICING, will be revised in a future amendment to add the following statement, "All supplies and services within Section B and C support the NMCI, unless expressly stated as only available for USMC or ONE‐ Net.". USMC may request pricing and order the services identified in PWS Section 3.3 post‐award.

Only CLIN 0001AE, 0004, and 0040 are priced for

Item No. Document Type/Title Page

Number

Line Number (where applicable)

Section/Block Number

Issue/Comment/Question Government Response

23 SMIT RFP Section L 484 7 4.2 Request Government clarify that full transition schedule is not included in the 50 pages specified in section 4.2, NMCI Transition Plan page limitation. Based on the CDRL requirement, the full NMCI transition schedule will in itself likely exceed the 50 pages and recommend this be provided as an additional attachment.

Please refer to CDRL A001 for instructions on developing the schedule. The Government believes that 50 pages is sufficient for addressing this subfactor.

Item No. Document Type/Title Page

Number

Line Number (where applicable)

Section/Block Number

Issue/Comment/Question Government Response

25 J‐1 PWS 85 4 3.3.5.1.2 Sections 3.3.5 list the following USMC requirements. Request the government validate if these requirements are to be costed as part of the CLIN 0007xx or will they be part of the USMC rate card.

• 3.3.5.1.2.e states the contractor shall "Monitor and manage the NMCI and MCEN Network Timing System (NTS)"

• 3.3.5.4.1.3.a.i states the contractor shall "Implement, monitor, and manage DoD standard vulnerability management tools in compliance with the USN Assured Compliance Assessment Solution (ACAS) RTM or USMC equivalent."

• 3.3.5.4.2.1.a states the contractor shall "Manage the Host Based Security Solution (HBSS)/Endpoint Security Solution (ESS) in accordance with the USN Host Based Security Solution (HBSS) – Endpoint Security Solution (ESS) RTM or USMC equivalent."

• 3.3.5.4.3.2.a states the contractor shall "Manage the Anti‐virus solutions (signature, reputation, and policy‐based) in accordance with the DISA STIGs and CTOs, USN Anti‐Virus RTM, USN Reputation‐based Anti‐Virus RTM, and USN Mail Security RTM, or USMC equivalent."

RFP Section B‐4, SUPPLY AND SERVICE PRICING, will be revised in a future amendment to add the following statement, "All supplies and services within Section B and C support the NMCI, unless expressly stated as only available for USMC or ONE‐ Net.". USMC may request pricing and order the services identified in PWS Section 3.3 post‐award.

Only CLIN 0001AE, 0004, and 0040 are priced for

Item No. Document Type/Title Page

Number

Line Number (where applicable)

Section/Block Number

Issue/Comment/Question Government Response

26 J‐1 PWS 12 29 3.1.8 Per the PWS, the Contractor shall implement Earned Value Management (EVM) as "required as part of a Task Order." However, based on the overall EVM requirement (PWS, RFP, etc.), it is unclear, specifically, where the EVM requirement is applicable. In accordance with DFAR Subpart 234.201, referenced in PWS Section 3.1.8, "the application of earned value management is discouraged" for "firm‐fixed‐price contracts and subcontracts of any dollar value." Per the PGI

234.201 (1)(iv) procedures referenced in the DFAR, a waiver must be obtained "before applying earned value management" on a firm‐ fixed‐price contract or subcontract. Is EVM only required for the cost incentive CLINs, defined in RFP Section B (pages 2‐263_CLIN 4, CLIN 30, CLIN

35) or will the government apply for a waiver to encompass any FFP CLINs? If FFP CLINs are included in EVMS reporting, can the government identify which FFP CLINs are subject to this requirement? Provide more clear guidance on where EVM is required (i.e. CLINs).

The Government will amend Section I of the RFP and clarify where EVMS is required, specifically the following language will be added "In accordance with NMCARS 5234.2, Earned Value Management, DASN(AP) Class Deviation 15‐C‐913 dated October 7, 2015 EVM implementation on LOE CLINs is not required. In addition, EVM implementation also does not apply to FFP CLINs, however, EVM/IPMRs are applicable to Incentive Fee CLINs (e.g. CLINs x030, x300, and x400) which are equal to or above $20M."

27 J‐1 PWS 48 15 3.3.2.5 Section outlines requirements for USMC. Section cost are mapped CLIN 0006 in the RRP. Confirm USMC Customer Advocacy Managers (CAMs) be priced to CLIN 006 along with the Navy CAMs or should they be priced in the USMC only CLINS 0040 or 0004?

RFP Section B‐4, SUPPLY AND SERVICE PRICING, will be revised in a future amendment to add the following statement, "All supplies and services within Section B and C support the NMCI, unless expressly stated as only available for USMC or ONE‐ Net.". USMC may request pricing and order the services identified in PWS Section 3.3 post‐award.

Only CLIN 0001AE, 0004, and 0040 are priced for

Item No. Document Type/Title Page

Number

Line Number (where applicable)

Section/Block Number

Issue/Comment/Question Government Response

30 SMIT RFP Section L 480 L‐4(a)(2)(i) (i) The Offeror shall attest that it will meet the minimum mandatory Total Small Business Participation goal of 35% of Total Contract Value as well as the various percentages for each subcategory. The 35% goal relative to Total Contract Value is inconsistent with standard Small Business goals associated wth large Programs.

No change is required. The awardee's performance under its individual subcontracting plan, including any credit for lower tier small business subcontractors, will be calculated in accordance with the applicable SBA regulations (see 13 CFR section 125.3).

32 J‐1 PWS 185 22 3.7 PWS 3.7 states that the Government will provide end‐user devices for use on the classified network, and the contractor shall provide its personnel with an approved end user device for use on the unclassified network. Which of the positions indicated in attachment J‐24 will the government provide end‐user devices?

An amendment will update PWS section 3.7.b. to state, "b. Provide all personnel with an approved end‐user device for use on the unclassified network."

33 J‐13 Labor Rate Card Material Discount Final

Row 31 Instructions Tab, CONUS Labor Rate Tab

The instructions do not define the geographic locations for the labor rates proposed in the "CONUS Labor Rates" worksheet. Based on the worksheet name, it is assumed they will cover work performed in CONUS. However, the instructions state that "All Labor Rates shall be fully burdened, to include all direct and indirect expenses, such as (but not limited to): salary, overhead, general and administrative (G&A), fringe, fees, locality pay, overseas living allowances, profit, etc."

1) Please confirm that the rates proposed in the "CONUS Labor Rates" worksheet are for work performed in the CONUS area only, as defined in RFP Section F‐4 Place of Performance.

2) Please clarify how "overseas living allowances" are applicable to these CONUS Labor Rates.

Attachment J‐13 will be revised in a future amendment to clarify the instructions.

Item No. Document Type/Title Page

Number

Line Number (where applicable)

Section/Block Number

Issue/Comment/Question Government Response

34 J‐13 Labor Rate Card Material Discount Final

Row 40 Labor Category Descriptions Tab, CONUS Labor Rates Tab

Labor Category Descriptions include "Enterprise Service Desk Lead" however the corresponding labor category is not listed in Column A of the CONUS Labor Rates worksheet. Please add the ESDL position to the worksheet.

Attachment J‐13 will be revised in a future amendment to add this labor category to the tab "CONUS Labor Rates".

35 J‐13 Labor Rate Card Material Discount Final

Row 8, Column D

CONUS Labor Rates Tab

The formula in Cell D8 calculating Labor Total for All Years does not include the 6 Month Option total in cell AJ11. If this is not intentional, please provide a revised J.13 template with the corrected formula in cell D8.

Attachment J‐13 will be revised in a future amendment to correct the formula.

45 J‐17 Travel Rate Card Travel Pricing Tab The Gov't indicates it intends to price travel on a FFP basis for the entire period of performance (base period plus option periods) using the SMIT Attach J‐17 Travel Rate Card. Under the Travel Pricing tab it states “proposed rates shall be applicable for all trips within the Continental United States (CONUS).” How does the pricing model under the Travel Pricing tab accommodate for travel to different CONUS locations, the cost of which varies greatly. For example,. Airfare from Washington DC to San Diego, CA is a different cost than Washington, DC to Norfolk, VA)? Are bidders expected to include all possible trips/trip combinations to all CONUS locations for all services whose CLIN prices do not include travel?

Attachment J‐17 will be revised in a future amendment to make it clear the Government is only asking for rates to be used in contract year 1 (one).

46 J‐2 DD‐254 4 Block 14 DD254 references 5 attachments in Block 14 but they were not provided in the FRFP. Would the Government please provide these attachments or reference where these attachments are located?

Section J of the RFP will be revised in a future amendment to add the DD254 attachments.

Item No. Document Type/Title Page

Number

Line Number (where applicable)

Section/Block Number

Issue/Comment/Question Government Response

47 J‐24 USMC

Operations Support Services

Attachment J‐24 includes several labor categories that are not defined in Attachment J‐13 Labor Rate Card and Material Discounts, Labor Category Descriptions worksheet.

1. Info Systems Coordinator Senior: WestPac‐OPS‐ SUP worksheet, cell B8

2. Information Assurance Specialist Junior:

MCCOG worksheet, cell B52

3. Network Specialist Specialist Junior: MCCOG worksheet, cell B66

4. OEM SME Engineer ‐ F5: MCSC worksheet, cell B17

5. Technical Writer: MFCC worksheet, cell B21 Please provide a revised J‐13 with descriptions and minimum requirements for these labor categories, or update J‐24 with labor categories defined in the current J‐13.

An amendment will update Attachment J‐24 to accurately reflect the labor categories listed in J‐13.

48 J‐4 Navy Site Listing Column M NMCI Sites Tab The number of Tier 3 Printers provided by site in SMIT Attach J‐4 Navy Site Listing FOUO_Final.xlsx (50000+) is substantially higher than the Tier 3 print service quantities in SMIT ATTCH L‐3 COST PRICE EVALUATION TEMPLATE.xlsx (12,000+).

The number of GFP printers in SMIT ATTCH J‐5

NAVY GOVERNMENT FURNISHED PROPERTY

(GFP)_FINAL is also different than the number of Tier 3 Printers in Attach J‐4 and Attach L‐3. What is the authoritative source for the number of Tier 3 Printers?

The Government will issue an amendment to Attachment L‐3 to ensure consistency between L‐3 and J‐5.

Item No. Document Type/Title Page

Number

Line Number (where applicable)

Section/Block Number

Issue/Comment/Question Government Response

50 L‐3 Cost Price Evaluation Template

641 Section B Summary worksheet

CLIN 0095AA Detailed Phase‐out Plan on Row 641 requires Unit Prices for Contract Year 7, Contract Year 8, and 6 Month Option. The Total Amount per year is not calculated for Contract Year 7;

however, it is calculated for both Contract Year 8 and 6 Month Option. Is it the Government's intention to include Total Amount per Year for both Contract Year 8 and 6 Month Option? In addition, the formula for Contract Year 8 and 6 Month Option Total Amount per year is (Estimated Quantity*Unit Price)*3. The Unit of Issue for this CLIN is "Each" therefore the formula should not be multiplied by 3.

Attachment L‐3 will be revised in a future amendment to correct the formulas and clarify the total evaluated price calculation for CLIN 0095.

51 L‐3 Cost Price Evaluation Template

Row 276, Column E

Section B Summary Tab

In reference to SMIT ATTCH L‐3, CLIN 0018AB has a Unit of Issue of "Each". Other VOIP services (e.g. CLIN 0018AC to 0018AE) are "Monthly".

Should CLIN 0018AB Unit of Issue be "Monthly"?

RFP Section B and Attachment L‐3 will be revised in a future amendment to change the unit of issue of CLIN x018AB to "Monthly" from "Each".

52 L‐3 Cost Price Evaluation Template

Row 128, Column E

Section B Summary Tab

CLIN 0014BQ covers the monthly maintenance of network MFDs, but has the unit of issue of "Each". Should the Unit of Issue for this CLIN be monthly, similar to CLIN0014BP?

RFP Section B and Attachment L‐3 will be revised in a future amendment to change the unit of issue of CLIN x014BQ to "Monthly" from "Each".

53 SMIT RFP Section B 336 of

CLIN0025AH CLIN 0025AH Capstone Service references PWS Section 3.3.1.2; however, that section of the PWS does not define Capstone Service. Would the Government please include requirements for Capstone Service in the PWS or remove the reference?

The Government will issue a clarifying amendment to the solicitation. Attachment J‐1 will be revised in a future amendment to define Capstone Services.

Item No. Document Type/Title Page

Number

Line Number (where applicable)

Section/Block Number

Issue/Comment/Question Government Response

55 SMIT RFP Section B A number of CLINs indicate "Service does not include travel. If travel is required, the Government will order a separate travel‐related CLIN." What are the "separate travel‐related CLIN[s]" the Government is referring to in the CLIN structure? Did the Government intend to include an actual Travel CLIN within the CLIN structure?

RFP Section B, C and Attachment L‐3 will be revised in a future amendment to add CLIN x700 for Travel priced via rate card.

56 SMIT RFP Section B 261 of

Section B‐4 and Attachment J‐24

The hours in the J‐24 for USMC LOE do not match the table in Section B. Recommend reconciling B‐ 4 Hours to J‐24 Hours for each site

An amendment will update Attachment J‐24 and B‐ TXT‐04 to ensure consistency.

57 SMIT RFP Section C 271‐276 CLINs 0014AE, 0014AJ, 0014AN, 0014AZ, 0014BC, and 0014BF

CLINs 0014AE, 0014AJ, 0014AN, 0014AZ, 0014BC, and 0014BF reference a MFD, but do not specify whether it is a color MFD or black and white MFD. Please clarify.

If color is not specifically mentioned, it is considered Black & White: Section C Description identifies print volume in pages.

58 SMIT RFP Section C 270‐277 CLIN 0014AA‐

0014BL

For the Tier 1 and Tier 2 printers, please specify whether an A3 or A4 device is needed. A4 devices support media up to 8 1/2 by 11 or 8 1/2 by 14 inches and A3 devices support media up to 11 by 17 inches.

A4 is the common business standard. The offeror can include models capable of handling A3 as desired.

59 SMIT RFP Section C 270‐277 CLIN 0014AA‐

0014BL

For Tier 1 and Tier 2 printers, please specify whether finishing capability is required. This would include booklet finishers, staple, hole punch, bi‐fold, tri‐fold, and/or saddle stitch (two or three staples in the spine at the center of the booklet).

Finishing capabilities are not required on any model.

60 SMIT RFP Section C 276‐277 CLIN 0014BK‐

0014BL

For CLINs 0014BK and 0014BL, is the number of pages equivalent to the number of square feet printed on a roll‐fed plotter?

RFP Section C will be revised in a future amendment to define the page length for 0014BK and 0014BL. Specifically the following information will be added: 0014BK will have a print page length of 36" and 0014BL will have a print page length of 72".

61 SMIT RFP Section C 276‐277 CLIN 0014BK‐

0014BL

For CLINs 0014BK and 0014BL please specify the color vs. monochrome print volume.

It is a total print volume per device and is not broken down by color or monochrome.

Item No. Document Type/Title Page

Number

Line Number (where applicable)

Section/Block Number

Issue/Comment/Question Government Response

62 SMIT RFP Section C 270‐276 0014AA, 0014AF, 0014AK, 0014AT, 0014AU, 0014AV, 0014AX, 0014BA, 0014BD, 0014BG, 0014BH, and

0014BJ.

Please specify the color vs. monochrome print volume for all Tier 1 and Tier 2 color printers and color MFDs. The following CLINs are missing print volume: 0014AA, 0014AF, 0014AK, 0014AT, 0014AU, 0014AV, 0014AX, 0014BA, 0014BD, 0014BG, 0014BH, and 0014BJ.

It is a total print volume per device and is not broken down by color or monochrome.

64 SMIT RFP Section C 285‐286 CLINs 0015AP, 0015AQ, 0015AR, 0015AS, and

0015AT

VTC CLINS 0015AP, 0015AQ, 0015AR, 0015AS,

and 0015AT reference VTC specifications that are end‐of‐life and no longer are available.

The Government's minimum VTC Specifications for CLINs 0015 are accurately reflected in the RFP.

66 SMIT RFP Section C 270 CLIN 0011AA In reference to CLIN 0011AA, "Contractor shall provide the engineering activities required to develop, test and deploy hardware and software in support of NMCI/MCEN Services in accordance with the following sections in the PWS: Systems Engineering (3.3.7.1) (with the exception of 3.3.7.1.1.2, 3.3.7.1.2), Installation and implementation Services (3.3.7.2)."

Recommend that MCEN should be excluded from this CLIN.

Section C of the RFP for CLIN 0011AA will be revised in a future amendment to remove "MCEN" from this service.

67 SMIT RFP Section C 376 of

C‐1 Section C‐1 defines Navy Base Services as CLINs X005, X006, X007, X009, X010, X011, X013; J‐13 lists base services as CLINs X005, X006, X007, X009, X010, X011, X013, X019, X028, X033, X037A, X050AA, and X085. Would the Government please clarify the CLINS included in Navy Base Services?

Section C‐1 of the RFP and Attachment L‐3 will be revised in a future amendment to ensure consistency of "Navy Base Services".

Item No. Document Type/Title Page

Number

Line Number (where applicable)

Section/Block Number

Issue/Comment/Question Government Response

73 SMIT RFP Section L 480 L‐4 Section L, Subfactor 1.1 specifies that the Offerors deliver proposal content addressing SEP Section 4.5.10 NEN Technology Refresh Planning Guidance. This NEN SEP section addresses the need to employ a Technology Refresh Process (TRP), part of the Technology Transformation Process, that will be used for planning and executing the Technology Refresh Life‐Cycle plan.

Although, the title of the section specifically identifies guidance for TRP the section contains a significant amount of information in addition to TRP, for example, the NEN SEP also identifies, and depicts in Figure 4‐9, a Technology Life‐Cycle Management process. Would the Government please answer the following questions:

1) The NEN SEP identifies a Technology Refresh Life‐Cycle Plan that is the output of the Technology Refresh Process; however, the PWS does not require the generation of this plan, nor is a DID for it provided as part of the RFP. Should the PWS require the creation of a Technology Refresh Life‐Cycle Plan? If so, will the Government please update the PWS and provide a DID.

2) How does the Technology Life‐Cycle Management process relate to the NT/MP and/or

TRP?

Offerors shall address Tech Refresh in its proposed SEMP and Network Transformation/Modernization Process and describe how its proposed process(es) provides value to the Government.

1) The NEN Technology Refresh Life‐Cycle Plan is part of the SEP/SEMP.

2) The NEN Technology Life‐Cycle Management process informs the NEN NT/M Process and the Tech Refresh Process.

77 SMIT RFP Section L 487 L‐4.f.4.iii RFP L‐4.f.4 requires the prices in Cost/Price Evaluation Template (Attachment L‐3) to be consistent with cost/price in Section B, Attachment L‐1, and Attachment L‐4. We believe this RFP paragraph should also have included Attachment J‐13, requiring that the totals in J‐13 be accurately reflected in L‐3.

Section L‐4(f)(iii) will be revised in a future amendment to clarify this requirement.

Item No. Document Type/Title Page

Number

Line Number (where applicable)

Section/Block Number

Issue/Comment/Question Government Response

78 SMIT RFP Section L L‐2.1(b‐c) The RFP states that a page is defined as a sheet of paper that includes information. When information is contained on both sides of a single sheet of paper it will be counted as two (2) pages and shall be numbered accordingly. The RFP also states that Foldout pages will count as one (1) page for each side. If an 11X17 only has information on one side, does it only count as one page? Is information allowed to be printed on both sides of an 11X17?

Yes, if an offeror submits information on one side of an 11x17 sheet of paper it is considered one (1) page. If printed on both sides, it is considered two

(2) pages and is allowable.

79 SMIT RFP Section C 269‐270 of 499

CLIN 0010AA The Government's list of tasks in the description of CLIN 0010AA does not include Asset Management. We believe the Government desires Asset Management to be part of this

CLIN.

Asset Management, PWS Section 3.3.7.4.3, is currently mapped to CLIN 0010. The Government will amend the item description in Section C to include "asset management" to remove any ambiguity.

80 J‐13 Labor Rate Card Material Discount Final

Labor Uplifts Tab The J‐13 Attachment requires the Offeror to provide Locality Uplifts for a set of geographical areas. The instructions state “Labor Uplifts: This worksheet contains uplifts for OCONUS Locality and other labor uplifts. Offerors shall complete all cells highlighted in "blue". Please define what costs are to be included or covered in the Locality Rates (%) to be proposed on the Labor Uplifts worksheet? Are these costs to be limited to the allowances defined by the US Department of State (https://aoprals.state.gov/Web920/allowance.as p?menu_id=95) by location?

Offerors should include all additional burdens in the OCONUS locality uplift associated with providing labor in the specific OCONUS location.

Offerors are not restricted to the allowances as identified by the State Department. Rates are FFP and thus should be fully burdened. A clarifying amendment will be issued to revise the instructions within Attachment J‐13.

Item No. Document Type/Title Page

Number

Line Number (where applicable)

Section/Block Number

Issue/Comment/Question Government Response

81 J‐13 Labor Rate Card Material Discount Final

Labor Uplifts Tab Several of the allowance types defined by the US Department of State could be considered Other Direct Costs (ODCs) and not an uplift adder to a Labor Rate, based on a company’s disclosure statement.

In this case, what CLIN/mechanism is in place to propose and invoice these ODCs?

Offerors should include all additional burdens in the OCONUS locality uplift associated with providing labor in the specific OCONUS location.

Rates are FFP and thus should be fully burdened.

The instructions contained within Attachment J‐13 will be revised in a future amendment to clarify this.

82 L‐3 Cost Price Evaluation Template

Total CostPrice Tab In Attachment L‐3, on the Total CostPrice worksheet, not all the Total formulas in column B include the costs for the 6 Month Option that are in column K. The total for USMC Base and Support Services (Cell B7) does include not the 6 Month Option costs, however the others (Navy Base Services, Uplift Services, Seat Services, J‐13 Totals, and Projects) do include the 6 Month Option costs. Please clarify if the 6 month option for the USMC Base and Support Services is to be included in the Total Evaluated Price.

RFP Attachment L‐3 will be revised in a future amendment to correct the formulas.

83 L‐3 Cost Price Evaluation Template

Total CostPrice Tab, Cell B10

The formula in cell B10 sums cells C10:J10 and cells C12:J12. The formulas in cells C10:J10 already includes row C12. This causes the costs in Row 12 (ONE‐Net Estimate Transition Labor Support (Attachment L‐5 Totals) to be double‐ counted in the total for the ONE_Net Support Services. If this is not the Government's intention, please update Cell B10 to ensure Row 12 costs are counted once.

RFP Attachment L‐3 will be revised in a future amendment to correct the formulas.

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Number

Line Number (where applicable)

Section/Block Number

Issue/Comment/Question Government Response

84 SMIT RFP Section L 478 of

Section L‐3 Submission of Proposals Structure, Table L‐ 3‐1 Proposal Page Limitations and File Naming Conventions

This section defines Volume 5: Cost/Price Proposal, Section 1 ‐ Cost/Price Proposal Methodology and BOE as having one word document for the Methodology and 10 excel worksheets for the 5 priced and 5 unpriced BOEs covering Labor, BOM, Travel, ODC, and Direct Labor.

Volume 5 Section 1 of the Cost/Price Proposal is further defined in RFP Seciton L‐4 (f) (3) (i) which states “The Offeror shall provide priced and unpriced Basis of Estimates (BOEs), including a narrative and supporting workbooks, used to establish its proposed cost/prices.” It is clear from this statement that the narrative is part of the BOE which is to be proposed in an Excel file.

Given that a BOE narrative might include significant text, tables and graphics to demonstrate its efforts to respond to the solicitation, would the Government allow the BOE narrative(s) be included in a word document instead of the BOE excel document(s)?

RFP Section L table 3.1 will be revised in a future amendment to add an unpriced narrative file.

85 SMIT RFP Section L 485 of

Section L‐4 (f) (3)

(ii) a

This section provides the requirements for the Labor Excel workbook for FFP CLINs. This labor data is to be provided in both Price and Unpriced files. The requirements only list PWS, CLIN, Labor Categories, and staff‐hours by applicable base year and/or option years. No labor pricing appears to be required and therefore the priced and unpriced versions of this data would be identical. Is it the Government’s intention for the offeror to include fully burdened Labor Rates x staff‐hours = Labor Price by PWS/CLIN/Labor Category?

It is the Government's intent that all supporting BOE workbooks be priced to enable the Government to trace all proposed cost/prices and to evaluate the proposed cost/prices in accordance with Section M of this solicitation. RFP Section L‐ 4(f)(3) will be revised in a future amendment to clarify that priced BOEs should contain actual cost and pricing information.

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Issue/Comment/Question Government Response

86 L‐3 Cost Price Evaluation Template

48 Total CostPrice worksheet

The costs associated with CLIN 0095AA Detailed Phase‐out Plan (CLIN Type "TRO" from the Section B Summary row 641) are not included in the Transition Pricing (row 48 of Total CostPrice worksheet). Is the Government's intention that Phase‐Out Plan costs not be included in the Total Contract Award?

Attachment L‐3 will be revised in a future amendment to correct the formulas and clarify the total evaluated price calculation for CLIN 0095.

88 J‐1 PWS 33 27 3.3.2.1 Confirm that separation and segregation of people, process, tools, and reporting around the Service Desk capability will double tooling requirements. Given the interrelations of the ITSM processes (documented in process guides) and Service Desk's involvement, please confirm that the government will separate and segregate the following governance entities: Service Level Management Working Group, Service Request Management Review Board, and Logistics Review Board.

Per the NEN Operating Model, governance entities will be separate boards although they will have bi‐ lateral data and decision exchanges.

91 J‐24 USMC

Operations Support Services

USMC

Summary Tab

Column B We see location defined as in column B in the summary tab, (i.e. USMC Operations Support Services West) vs. location in column C in the West tab, (i.e. 29 Palms, CA) which site is correct?

An amendment will be issued to update the "USMC Summary Tab" within Attachment J‐24 to reflect "CLIN Description" instead of "Location." The performance location (i.e. worksite) is stated in Column C of the individual CLIN tabs of J‐24.

92 J‐1 PWS 168 1,2 3.3.7.4.4 Which ESLs will be required in order to accurately submit pricing and determine category discounts?

The ESLs identified at the following links must be considered for software pricing:

https://www.public.navy.mil/spawar/PEOEIS/Page s/ESL.aspx

93 J‐1 PWS 169 10 3.3.7.4.4 Request that the Government add the word "customer" in front of the word "cost" vs "contractors cost".

Attachment J‐1 will be revised in a future amendment to add "Government price" at section 3.3.7.4(g).

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Number

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Issue/Comment/Question Government Response

94 J‐1 PWS 169 20‐22 3.3.7.4.4 Request the Government add that for ii & iii the supplier terms and conditions will govern this request.

Certain commercial terms and conditions may not be applicable to the Government. The Government will provide the Additional Terms Governing Governments Right to software in the bidder's library.

98 L‐3 Cost Price Evaluation Template

Section B Summary Tab

In cell B7, should the total be only Contract Year 1 ‐ 8 and not include the 6 month option?

RFP Attachment L‐3 will be revised in a future amendment to correct the formulas.

99 J‐17 Travel Rate Card Travel Pricing Tab

Given that travel costs for the FFP CLINs are being submitted in V5_S1_Offeror Name_BOE_Travel.xlsx, is it correct that no costs for these CLINs need be submitted in V5_S2_Offeror Name_Travel_Rate_Card.xlsx?

RFP Attachment J‐17, Travel Rate Card, will be utilized to price travel post award which is not otherwise included as part of a pre‐priced service.

Estimated travel costs included in an offeror's BOE will not be submitted using the format of Attachment J‐17.

100 J‐17 Travel Rate Card Travel Pricing Tab

There seems to be differences between the requirements of J‐17 (Travel Pricing tab) and J‐13 (ODC Travel Costs tab), especially regarding GSA rates versus JTR; which requirements are to be used for costing travel?

RFP Attachment J‐13 will be revised in a future amendment to remove the discount category of ODC (Travel Cost).

102 J‐1 PWS 2 10 1.1 Can the Navy confirm if there is an Out of Band (OOB) Management domain in place today on the NMCI network? Recommend updating the PWS on the status of the OOB networks and advise where this should be costed. Does this need to move to the Modernization projects?

No. There is no Out of Band Management (OOBM) domain in place today on the NMCI network. The OOBM domain will be priced post contract award.

103 J‐1 PWS 85 20‐23 3.3.5.1.2 The proposal requests staff augmentation to support the MCEN environments. Can the Navy confirm if the requirement is for the contractor to install, operate and maintain NOC/SOC tooling to support the MCEN environment or just provide staff to utilize MCEN provided tooling to meet the requirements?

The RFP does not request pricing for the contractor to "install, operate and maintain NOC/SOC tooling to support the MCEN environment ". Only CLINs X004 and X040 (with associated subCLINs) are priced for USMC at this time, which is tied to the level of effort support stated in Attachment J‐24.

Post award, USMC may request pricing and order any of the services identified in PWS.

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Issue/Comment/Question Government Response

105 J‐1 PWS 85 16 3.3.5.1.2 This section's scope description includes support for both CONUS and OCONUS environments.

Would like the Navy to clarify that the requirement regarding SEV‐01 GDA's will not apply to ONE‐Net until post convergence?

The requirement regarding GDAs applies to NMCI only for the time preceding ONE‐Net convergence.

During this time the SMIT Contractor will provide ONE‐Net labor in support the Government's formal network operating center functions, which may include executing activities similar to the GDA process. After ONE‐Net convergence it is the expectation that the GDA process will apply to both the NMCI and ONE‐Net segments.

106 J‐1 PWS 83 10 3.3.5.1.2 Can the Navy confirm that the 24/7/365 Global NMCI NOC/SOC requirement does not apply to ONE‐Net until after ONE‐Net Convergence?

The SMIT NetOps transition is based on "As‐Is, Where‐Is". ONE‐Net will continue to operate as a Government Owned/Government Operated network with contractor support. After ONE‐Net convergence it is the expectation that the 24/7/365 Global NMCI NOC/SOC requirement will apply to both the NMCI and ONE‐Net segments.

108 J‐1 PWS 154 7 3.3.7.4.1.g The Government asks for Read‐Only Access to the CMS specifically for Front‐End Reporting. There are no further details stating which reporting metrics or KPIs required. Can the Government provide details?

The Asset Management Process Guide includes the CSFs (Section 4.1), KPIs, (Section 4.2) and data attributes (Appendix B) for Maintenance.

110 L‐3 Cost Price Evaluation Template

Section B Summary Tab

CLIN 64AA,

65AA, 66AA ‐

AD

Please confirm only Contract year 1 total Amount is included in the Total Summary and no pricing is requested for this CLIN beyond contract year 1 ‐ otherwise correct the blackout shading for the extended price cell for Year 2.

Attachment L‐3 represents the Government's best estimate of quantities to be ordered. It is the Government's intent to only order the reference CLINs once therefore they are only added to the total evaluated price once.

111 L‐3 Cost Price Evaluation Template

Section B Summary Tab

CLIN 95AA Please confirm Contract Year 8 and 6‐Month Option Total Amounts are not included in the evaluated price.

No, proposed pricing for contract year 8 and the 6 month option will be included in the total evaluated price. RFP Attachment L‐3 will be revised in a future amendment to correct the formulas of tab "Total CostPrice".

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Issue/Comment/Question Government Response

112 L‐3 Cost Price Evaluation Template

Instructio ns Tab

Row 12, Item #8

Please confirm this instruction should be removed since CLIN 90 is no longer included in the Section B Summary Tab.

Attachment L‐3 will be revised in a future amendment to remove all references to CLIN 90.

114 J‐1 PWS 43 2‐4 3.3.2.6.2 Although most of the information sources listed under a. in this section are reasonably bounded and well‐understood, v. vi. and vii. are too vague to allow for realistic cost estimation. Without understanding the scale (how many legacy systems, databases are to be searched and indexed) and the nature of these systems and databases (what DB vendor/product/language?

are these legacy systems behind firewall boundaries? Who controls access to the data?)

Provide details or estimates of the number of "Legacy Systems," "Databases," and "Document management systems" to be included in the enterprise data discovery service.

The data sources for this requirement includes all systems/applications identified in the "NGEN Master Tools List" attachment. The sources will also include all data stores within the NMCI network, to include SharePoint instances hosted within the NMCI network and will be extended to the NMCI consumed O365 SharePoint and redundant Exchange related data.

117 J‐1 PWS 85 21 3.3.5.1.2 The requirement to provide a single pane glass outlined in this requirement, includes enhanced requirements compared to what is currently in place. Please clarify if the implementation of this new capability should be included as a transition cost or as a new project (NT/MP).

The requirement is required at assumption of full operation responsibilities (AFOR) and should be delivered as work under CLIN 0007. Work associated with preparing for AFOR should be costed under CLIN 0001 Transition Services (more specifically 0001AD NMCI ‐ Transition Services ‐ Phase‐In Execution). Operating and sustainment for this requirement should be costed under CLIN 0007 Network Operations & Security Management.

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Issue/Comment/Question Government Response

118 J‐1 PWS 124 19 3.3.5.8 The NNE‐MC is no longer a project, but is referenced here as an element of the NOSS framework. Which part of the NOSS framework does it fulfill? The NNE‐MC Interface Document that was provided does not actually include any data interface descriptions. Does the NNE‐MC exist? What data can it collect and display at this time. Provide updated current capabilities of NNE‐ MC and how offerors are expected to integrate with it.

The NNE‐MC is currently being deployed and will be a significant data source for the NOSS Framework. The NGEN Master Tools Library, Attachment J‐29, should be considered as a primary list of tools and repositories for NNE‐MC data provisioning. In addition to the NGEN Master Tools Library, Offerors shall consider all data derived from their network and services toolset and repositories as contributors to the NNE‐MC.

The NNE‐MC Interface Document will be continuously updated as the Government NNE‐MC capability expands. Updates will be provided when available.

120 J‐13 Labor Rate Card Material Discount Final

Labor Category Descriptio ns

SharePoint Engineer Senior

SMIT Attch J‐24 USMC Operations Support Services_Final, Tab "Ent. Service Desk" includes as a labor category, "SharePoint Engineer Senior" for which there is not description in J‐ 13.

SMIT Attch J‐24 USMC Operations Support Services_Final, Tab "Ent. Service Desk" includes as a labor category, "SharePoint Engineer Senior" for which there is not description in J‐13. Please provide labor description for this role in J‐13 or correct title in J‐24.

An amendment will update Attachment J‐24 to accurately reflect the labor categories listed in J‐13.

121 J‐24 USMC

Operations Support Services

"Midpac

IMO C2

SUP" Tab

Cell H9 Totals on cell H9 do not include full range of hours from above.

Totals on cell H9 do not include full range of hours from above. Formula should be

"=SUM(H3:H8)"

An amendment will correct the referenced formula.

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Issue/Comment/Question Government Response

122 J‐13 Labor Rate Card Material Discount Final

Labor Category Descriptio ns

Systems Enterprise Mgmt Engineer Senior

SMIT Attch J‐24 USMC Operations Support Services_Final, Tab "MCCOG" includes as a labor category, "Systems Enterprise Mgmt Engineer Senior" , row 78, for which there is not description in J‐13.

SMIT Attch J‐24 USMC Operations Support Services_Final, Tab "MCCOG" includes as a labor category, "Systems Enterprise Mgmt Engineer Senior", row 78, for which there is no description in J‐13. Please provide labor description for this role in J‐13 or correct title in J‐24.

An amendment will update Attachment J‐24 to accurately reflect the labor categories listed in J‐13.

123 J‐13 Labor Rate Card Material Discount Final

Labor Category Descriptio ns

OEM SME

Engineer ‐ F5

SMIT Attch J‐24 USMC Operations Support Services_Final, Tab "MCSC" includes as a labor category, "OEM SME

Engineer ‐ F5" for which there is not description in J‐13.

SMIT Attch J‐24 USMC Operations Support Services_Final, Tab "MCSC" includes as a labor category, "OEM SME Engineer ‐ F5" for which there is no description in J‐13. Please provide labor description for this role in J‐13 or correct title in J‐24.

An amendment will update Attachment J‐24 to accurately reflect the labor categories listed in J‐13.

124 J‐1 PWS 35 18‐19 3.3.2.1.v.i.d Can this be remote tech support? Or is this a requirement that a VIP Field Tech will be present at all Navy & USMC CONUS/OCONUS sites?

There is no requirement for continuous on‐site field services support. The Contractor must meet the service level requirements at table 3.3.2.1 in Attachment L‐1, PWS, for VIP users.

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126 References 16 5 SEP, 2.1.2 Section 2.1.2 indicates that the list of required and optional DoDAF viewpoints will be determined by DoDAF SME's and CHENG. Table

2.3 implies that the list is fixed. Will the list of required DoDAF viewpoints change, and if so, when ‐ for each project, for example? Clarify the expectations for required DoDAF viewpoints.

Per SEP 2.1.2, the DoDAF views listed as "Standard" in Table 2.3 are required for Systems. The DoDAF views listed as "As Required" are required for Systems at the discretion of the NEN CHENG and DoDAF SMEs. Decisions on when "as Required" viewpoints are needed, will be made when changes are made to Systems.

131 References 56‐58 4‐2 Table SEP, 4.4.8 Table 4‐2 in the SEP details Gates 1‐4 Review Criteria. How do these gates map to the review names mentioned in Figure 4‐7? Clarify how the Gate reviews map to the Figure 4‐7 reviews.

The reviews are not related. The four gate reviews described in SEP Table 4‐2 are programmatic gate reviews, not technical reviews. The Offeror's SEMP will describe how the technical reviews described in SEP Section 4.4.8 and Appendix B support the four programmatic gate reviews described in SEP Table 4‐2.

133 References 24 3 SEP, 3.2.2 Section 3.2.2 of the SEP mentions the NEN Schedule Management Plan. Provide the referenced document.

The Government will add the NEN Schedule Management Plan to the Bidder's Library.

134 References 59 1 SEP, 4.4.8.4 In the SEP, in Section 4.4.8.4, it mentions an OAG.

Is this the same board as the DCAB, also mentioned in the SEP Section 4.5.4? Please clarify.

Operational Advisory Group (OAG)‐ Adhoc group led by NETOPS (NNWC) that are established infrequently to investigate and resolve significant and high visibility issues and events.

DCAB ‐ A standing board meets weekly to address development, release and operational issues.

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Issue/Comment/Question Government Response

137 J‐1 PWS 176 6 3.5.1 Do ONE‐Net ESD personnel have dual roles supporting multiple services?

If “services” in this context means USN/USMC, then the answer is no. ONE‐Net is service agnostic in this regard.

If “services” in the context means other IT services, then the answer is that it is up to the Offeror to determine how they align personnel to deliver Service Desk Services. Regardless of whether personnel have “dual” roles, the Offeror is still required to meet a specific performance requirement.

138 L‐4 ONE‐Net Estimated Transition Support Services Manning

ONE‐Net LOE Tab

During the OCONUS site visits, Diego Garcia was listed with 5 FTE associated with support of the LNSC there. Should we price 5 FTE in Att L‐4 for Diego Garcia?

These FTEs are third party (non‐US) nationals. Due to the foreign policy agreement we can not place contractors in these positions. SMIT FTEs will be required to travel to Diego Garcia for Tech support, but will not be permanently based on Diego Garcia.

139 J‐1 PWS 1 9 1 Section I discusses SOFA agreements for Japan and ROK. Do NATO SOFAs apply to the European ONE‐Net countries listed in attachment J‐4?

Yes. Note that the NATO SOFA is the governing document with respect to the status of forces in NATO countries.