Attachment L-2 PP01 - Past perf Questionnaire.doc

Section L Template

SECTION L ATTACHMENT 2 DRAFT

SECTION L – ATTACHMENT (2)

PAST PERFORMANCE QUESTIONNAIRE

Within 2 weeks from receipt of this questionnaire return this form to Christa McCarthy,, at _Email: Christa.McCarthy@navy.mil_or via fax #301-757-7119 thereby allowing the customer approximately 2 weeks to complete their response.

1. CONTRACTOR IDENTIFICATION

a. Contractor: _______________________

b. Program Title: _____________________

c. Contract Number: __________________

d. Type of Contract: ____________ Percent Complete: ____________

e. Award Fee (if applicable): _________ Percent of Award Fee Received: _________

Note: Whether identified or not, if you have any knowledge of other contracts for the identified contractor, you are requested to complete a questionnaire for each contract or subcontract similar to this acquisition.

2. RESPONDENT IDENTIFICATION

a. Name: ________________________________________________

b. Agency: _______________________________________________

c. Position: _______________________________________________

d. Relation to Program: _____________________________________

e. Phone/Fax Number/Email Address: _________________________

f. Date Questionnaire Completed: ____________________________

3. PROGRAM CHARACTERISTICS

3a. Please provide a short description of the subject contract.

3b. Please check those activities, which are applicable to your program

a. FAA Maintenance _______________

b. Aircraft Modifications. _________

c. Directed subcontracts. ___________

d. Operation, Development and Maintenance of Computerized Management Information Systems in support Aircraft Field requirements. __

e. Configuration Management of Aircraft and Aircraft Components. __________

f. Aircraft Flight Operations on Military sites. ___________

g. Hazmat/Environmental Program Development, Control and Management. __________

h. Flight/Industrial Safety/Quality Assurance Management and Oversight of Field and Maintenance activities. ____________

i. Corporate Oversight and Management of Aviation Maintenance Programs to include use of subcontract(s) in support of aircraft operations. ________

j. Supply Support for Field and Maintenance activities . _________

k. Management of Personnel performing aircraft maintenance to include training, recruitment and transfer of personnel. _____

l. Obtaining Customs Clearances for export/import shipment of parts and material. __________

m. Aircraft Strip and Paint _________

n. Engine Overhaul and Repair _________

o. Aviation Life Support Systems Maintenance and Issue _________

p. Engineering Services ________

q. Teaming with the Government. ________

r. Reliability and Maintainability Program development, management, and control. ______

s. Quality Assurance Management. ____________

t. Avionics Systems Integration/Installation. _________

u. Management of Government Furnished Property (GFP). ___________

v. Aircraft Maintenance to include major aircraft repairs/modifications/inspections, engine, rotorblade and aircraft component overhaul, repair and configuration tracking. ______

w. Operation, Development and Maintenance of Computerized Management Information Systems in support of aircraft operations at On Site and Off Site locations. _________

x. Engineering support for On Site and Off Site Activities. ___________

y. Flight Safety/Industrial Safety/Quality Assurance Management and Oversight of On-Site and Off Site activities. ____________

z. Corporate Oversight and Management of Aviation Maintenance Programs to include use of subcontract(s) in support of aircraft operations. ________

aa. Supply Support for On Site and Off Site activities. _________

ab. Management of Personnel performing aircraft maintenance to include training, recruitment and transfer/replacement of personnel. _____

4. PERFORMANCE LEVELS

4.1 PERFORMANCE GRADES (Use these grades to provide the overall rating where requested below).

Exceptional - Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

Very Good - Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Satisfactory - Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Marginal - Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

Unsatisfactory - Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

4.2 QUESTIONS

4.2.1. TECHNICAL AND QUALITY PERFORMANCE

a. What kind of technical performance problems or strengths were experienced by the contractor?

b. What was the cause of these technical problems or strengths?

c. To what extent have corrective actions been taken to correct problem(s) identified above and to what extent have the corrective actions been effective? Describe the progress made to date. Also explain to what extent the corrective actions addressed the root cause of the problem(s) and led to systemic improvement such that similar problems would not reoccur.

d. Overall, the contractor's technical performance is rated ________________________.

4.2.2: SCHEDULE PERFORMANCE

a. What kinds of delivery/schedule problems or strengths were experienced by the contractor?

b. What was the cause of these delivery/schedule problems or strengths?

c. To what extent have corrective actions been taken to correct problem(s) identified above and to what extent have the corrective actions been effective? Describe the progress made to date. Also explain to what extent the corrective actions addressed the root cause of the problem(s) and led to systemic improvement such that similar problems would not reoccur.

d. Overall, the contractor's delivery/schedule performance is rated _________________.

4.2.3. COST PERFORMANCE

a. What kinds of Cost problems or strengths were experienced by the contractor?

b. If the contractor experienced an overrun please provide the percentage. _________

c. What was the cause of these Cost problems or strengths?

d. If available, provide earned value cost performance measures including indices for cost efficiency (CPI) and schedule efficiency (SPI). Based on this information, please provide a narrative assessment of their performance.

e. To what extent have corrective actions been taken to correct problem(s) identified above and to what extent have the corrective actions been effective? Describe the progress made to date. Also explain to what extent the corrective actions addressed the root cause of the problem(s) and led to systemic improvement such that similar problems would not reoccur.

f. Overall, the contractor's Cost performance is rated ________________________.

4.2.4

MANAGEMENT

4.2.4.1

MANAGEMENT RESPONSIVENSS

What was the contractor’s record of timeliness, completeness and quality of problem identification, corrective action plans, proposal submittals (especially responses to change orders, engineering change proposals, or other undefinitized contract actions), the contractor's history of reasonable and cooperative behavior, effective business relations, and customer satisfaction?

4.2.4.2

SUBCONTRACT MANAGEMENT

What was the contractor’s success with timely award and management of subcontracts, including whether the contractor met or exceeded small business, small disadvantaged business, small business HUBZone, veteran-owned small business, service disabled veteran owned small business, women-owned small business participation and subcontracting goals?

4.2.4.3

PROGRAM MANAGEMENT AND OTHER MANAGEMENT

a. To what extent does the contractor discharge their responsibility for integration and coordination of all activity needed to execute the contract; identify and apply resources required to meet schedule requirements; assign responsibilities for tasks/actions required by contract; and communicate appropriate information to affected program elements in a timely manner?

b. What were the contractor’s risk management practices, especially the ability to identify risks and formulate and implement risk mitigation plans?

c. If applicable, identify and provide information on any other areas that are unique to the contract, or that cannot be captured elsewhere under the Management Assessment.

4.2.4.4 Overall Management Assessment

Overall, the contractor's management performance is rated____________________.

4.2.5. OTHER. Is there any other information regarding this acquisition that you think would be helpful to our evaluation? If so please explain. Examples of additional information that could be helpful to our evaluation include information on (1) problems or strengths with regard to key personnel and (2) the kind of business relationship problems or strengths with regard to management of subcontracts, cooperation with business partners/customers, customer satisfaction, etc.

4.3 SUMMARY: If you had the option, knowing what you know today, would you (pick one), 1) definitely would not, 2) probably would not, 3) might, 4) might not, 5) probably would, 6) definitely would award this contract to this contractor, given the choice? Please explain.

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