_Kirtland_Helicopter_Maintenance_Services_PWS_2Jun14.pdf

FA3002-13-R-0024

2 Jun 2014

KIRTLAND AFB

HELICOPTER MAINTENANCE

PERFORMANCE WORK STATEMENT

FOR

HELICOPTER MAINTENANCE SUPPORT SERVICES

58 SOW

KIRTLAND AFB, NM

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TABLE OF CONTENTS

Section 1 – EXPECTATIONS

Section 1-1 – Mission Page

1.1. Mission Overview 1-1-1

1.2. Goals and Objectives 1-1-1

Section 2 – APPLICABLE TO ALL SERVICES

Section 2-1 – Description of Services Page

2.1. Description of Services 2-1-1

2.1.1. All Services 2-1-1

2.1.2. Program Cost 2-1-1

2.1.3. Personnel 2-1-2

2.1.4. Service Provider Contingency Plans 2-1-4

2.1.5. Training 2-1-5

2.1.6. Reserved 2-1-8

2.1.7. Occupational Safety and Health 2-1-8

2.1.8. Security Requirements 2-1-10

2.1.9. Vehicles 2-1-15

2.1.10. Environmental Protection 2-1-17

2.1.11. Technical Guidance 2-1-24

2.1.12. Communications 2-1-24

2.1.13. Records Management 2-1-25

2.1.14. Financial Management 2-1-27

2.1.15.

Protection of Safety Information Resulting From

Investigations of Air Force Mishaps 2-1-28

2.1.16. Plans and Support Agreements 2-1-28

2.1.17. Conservation of Utilities 2-1-28

2.1.18. Government Observations 2-1-28

2.1.19. Service Provider Mobilization/Changeover 2-1-29

2.1.20. Required Reports and Collateral Duties 2-1-30

2.1.21. Service Provider Directives/Instructions/Regulations 2-1-31

2.1.22. Emergency Plans & Services 2-1-32

2.1.23.

Service Provider Furnished Services, Equipment, Property, and Supplies 2-1-33

2.1.24. Custodial Services and Housekeeping 2-1-35

2.1.25. General Information 2-1-35

2.1.26. Government Property-Service Provider Responsibilities 2-1-36

2.1.27. Key/Combination Control 2-1-37

2.1.28. Information Technology Equipment (ITE) 2-1-37

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Section 2-2 – Reserved

Section 2-3 – Government Furnished Property and Services Page

2.3. Government-Furnished Property and Services 2-3-1

2.3.1. Facility 2-3-1

2.3.2. Government Property 2-3-3

2.3.3. Transportation 2-3-6

2.3.4. Support Services 2-3-6

2.3.5. Government Performance of Services 2-3-9

Section 3 – AIRCRAFT MAINTENANCE

Section 3-1 – Description of Services Page

3.1. Description of Services 3-1-1

3.1.1. Aircraft Maintenance Mission 3-1-1

3.1.2. Maintenance Discipline 3-1-1

3.1.3.

E-Tool Support and Use of Technical Order and

Supplements 3-1-1

3.1.4.

Aircraft Maintenance Functions and Service Provider

Responsibilities 3-1-6

3.1.5. Hours of Operation 3-1-16

3.1.6. Flying Program 3-1-16

3.1.7. Personnel 3-1-17

3.1.8. Occupational Safety and Health 3-1-17

3.1.9. Reserved 3-1-18

3.1.10. Reserved 3-1-18

3.1.11. Reserved 3-1-18

3.1.12. Aircraft Maintenance Management 3-1-18

3.1.13. Foreign Object Damage Prevention Program 3-1-21

3.1.14.

Implementing and Managing Severe Weather Aircraft

Protection Program 3-1-22

3.1.15. Recovery and Repair of Off Station Aircraft 3-1-22

3.1.16. Mission Essential Personnel 3-1-23

3.1.17. Maintenance Management Analysis Function 3-1-23

3.1.18. Plans, Scheduling and Documentation Function 3-1-23

3.1.19. Reserved 3-1-26

3.1.20. Maintenance/Supply Interface 3-1-26

3.1.21. Reserved 3-1-27

3.1.22. Aerospace Ground Equipment 3-1-27

3.1.23. Propulsion 3-1-27

3.1.24. Reserved 3-1-27

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3.1.25.

Munitions Management, Accountability, Inspection, Storage and Handling 3-1-28

3.1.26. Quality Control 3-1-28

3.1.27. Resource Reclamation 3-1-37

3.1.28. Government Quality Assurance Surveillance 3-1-37

Section 3-2 - Services Summary Page

3.2. Services Summary 3-2-1

3.2.1. Government Performance Thresholds 3-2-1

3.2.2. Asset Non-Availability 3-2-4

3.2.3. Failure to Maintain Standards 3-2-4

3.2.4. Minimum Daily Aircraft 3-2-4

3.2.5. Government Quarterly Quality Assurance Thresholds 3-2-5

Appendices Page

Appendix A Publications A-1

Appendix B Workload Data B-1

Appendix BA Workload Data UH1 and HH60G FCF BA-1

Appendix BB Workload Data CV22 FCF BB-1

Appendix BC Workload Data E-Tools BC-1

Appendix BD Workload Data_7501 Reports FY09-13 BD-1

Appendix BE Workload Data UH-1N_HH-60G_SGEM BE-1

Appendix C Maps C-1

Appendix D Required Reports D-1

Appendix E Collateral Tasks E-1

Appendix F Reserved

Appendix FA Government Furnished Property (Common Tools) FA-1

Appendix FB Government Furnished Property (Special Tools) FB-1

Appendix FC Government Furnished Property (Furniture) FC-1

Appendix FD Government Furnished Property (ITEC) FD-1

Appendix FE Reserved

Appendix FF Government Furnished Training FF-1

Appendix G Acronyms G-1

Appendix H Reserved

Appendix I Special Training, Certification and License Requirements I-1

Appendix J Reserved

Appendix K HH-60G and UH-1N Aircrew Services K-1

Appendix L Reserved

Appendix M CV22 Aircrew Services M-1 iv

Section 4 thru Section 32 – RESERVED

1-1-1

SECTION 1

EXPECTATIONS

1-1 - Mission

1.1. Mission Overview

1.1.1. The mission of the 58

th

Special Operations Wing (58 SOW) and the 512 th

Rescue

Squadron (512 RQS) is to execute the AETC syllabi and to produce aircrews and qualified training instructors for the U.S. Air Force.

1.2. Goals and Objectives. The Service Provider (SP) shall:

1.2.1. Provide customers with quality, mission-ready graduates on time.

1.2.1.1. Conduct safe, efficient, and effective sortie production.

1.2.1.1.1. Meet or exceed AETC contract and Government surveillance performance thresholds (standards); (See Section 3-2, Paragraph 3.2.1.1., Table 3.2.1., for performance thresholds and calculation methods.) Note: These performance thresholds and calculations may be adjusted periodically by the Government.

1.2.2. Meet our customer needs; field unit/MAJCOM objectives and student satisfaction.

Continually improve the quality of our training processes; both training experience and results; ensure timeliness of the graduates; and endeavor to meet established completion dates.

1.2.2.1. Ensure one-hundred percent (100%) readiness of SP personnel and equipment to meet mission requirements.

1.2.3. Be environmentally responsible.

1.2.4. Preserve team Kirtland resources through a proactive safety program.

1.2.5. Establish a culture which integrates risk management in all operational decisions.

1.2.6. Conduct daily operations in a professional/courteous manner.

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SECTION 2

APPLICABLE TO ALL SERVICES

2-1 – Description of Services

2.1. Description of Services

2.1.1. All Services: The SP shall:

2.1.1.1. Provide non-personal services and shall meet all requirements and responsibilities in support of the service areas identified in this Performance Work Statement (PWS).

2.1.1.2. Provide fully trained, qualified, and knowledgeable professionals who are customer service oriented.

2.1.1.3. Ensure quality work performance in accordance with all applicable performance thresholds and requirements of this PWS.

2.1.1.4. Partner with the Kirtland AFB community to continuously improve the quality of the programs and services offered in support of the 58 MXG and the 512 RQS mission.

2.1.1.5. Support and participate in Air Force Smart Operations for the 21 st Century (AFSO21), Air Force Lean initiatives and Federal Green Procurement Program.

2.1.2. Program Cost.

2.1.2.1. Reimbursable Cost

2.1.2.1.1. The Government expressly reserves the right to incorporate additional maintenance support, including maintenance of other Mission Design and Series (MDS) aircraft on-equipment maintenance to support the missions of the 58 MXG.

2.1.2.1.2. For weekend/holiday flying, if maintenance support is necessary, the Government will reimburse the SP in accordance with Section H-3.

2.1.2.1.3. Travel. SP personnel may be required to travel in performance of assigned functions In Accordance With (IAW) this PWS. When travel is required, the SP shall submit a request to the Contracting Officer (CO), through the COR Office, identifying the purpose, location, dates, and personnel (name and title) requested for the official travel. See Appendix

B, BA and BB for travel and workload data. The Government will reimburse per diem and travel at Government rates IAW Federal Travel Regulation (FTR). Approved Government directed overtime at a travel location will be reimbursed from Gov't Directed Overtime (OT)

CLINs X004 or X010. All other costs associated with travel shall be included in the contract basic service price (CLINs X001, X002 and X009).

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2.1.2.1.4. The SP shall be reimbursed for repairs on all assigned aircraft damaged by perils such as fire, lightning, windstorm, tornado, cyclone, hail, explosion, civil and military actions, animal strikes, aircraft or falling objects, or any other abnormal occurrences.

2.1.3. Personnel.

2.1.3.1. The SP shall exercise management, operational control, and retain full responsibility for, performance requirements set forth in this PWS. SP personnel shall conduct daily operations involving customers in a professional/courteous manner. The Government will not exercise any direct supervision over the SP’s employee performance under this contract.

Government observations will be conducted as indicated in paragraph 2.1.18. of this PWS, the

Quality Assurance Surveillance Plan (QASP), Mandatory Procedures (MP) 5301.602-2(d), Designation, Assignment, and Responsibilities of a Contracting Officer’s Representative

(COR), AFI 21-101, Aircraft and Equipment Maintenance Management, and clauses included in the contract.

2.1.3.1.1. The SP shall provide only properly trained, qualified, and certified technicians to meet mission requirements. The SP must be able to understand technical orders (TOs), Air

Force Instructions (AFI’s), and other applicable guidance relevant to this contract performance. Additionally, the SP must be able to properly document maintenance actions in applicable forms and maintenance information systems. Employee’s training record shall be made available to the CO upon request. (See also PWS paragraph 3.1.7.2.).

2.1.3.1.2. The SP shall submit the names of its company officers, parent companies, and parent company officers to the CO and HQ AETC/A4PM Program Manager (PM) at the Pre-performance Conference. Changes to the list shall be submitted to the CO within thirty (30) calendar days after the change.

2.1.3.2. The SP shall provide a manager and alternate(s). At least one (1) manager or alternate shall be physically present on site during normal duty hours (0700-1700) at 512th Aircraft

Maintenance Squadron (512 AMXS), Kirtland AFB. This individual shall be responsible for the overall management and coordination of this contract and shall act as the central point of contact with the Government. The on-site manager shall have full authority to act for the SP on all contract matters relating to daily operation of this contract. The on-site manager or alternate shall have full authority to submit cost proposals, negotiate changes, and sign modifications up to $100,000. SP shall sign and return modification(s) to the CO within three

(3) workdays. If required by the Functional Commander (FC), the on-site manager or designated alternate(s) shall be available on-site at the 512 AMXS, Kirtland AFB within one

(1) hour of notification when contract performance occurs outside normal working hours. In addition, the SP shall:

2.1.3.2.1. Furnish, in writing, to the CO and COR, the names and phone numbers of the contract on-site manager and all SP management and supervisory personnel not later than the contract pre-performance conference. The CO will be notified immediately of any proposed

2-1-3 changes to the SP's key personnel. A revised listing will be provided to the CO within five (5) workdays after changes occur.

2.1.3.2.2. Assign personnel, by letter, to perform collateral duties identified in Appendix E not later than (NLT) contract start date.

2.1.3.2.3. SP Manpower Reporting

a. The SP shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The

SP shall completely fill in all required data fields at the Department of the Air Force

Contractor Manpower Reporting Application (CMRA) website located at http://www.ecmra.mil.

b. Reporting inputs will be for the labor executed during the period of performance for each

Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. The SP may direct questions to the CMRA help desk.

c. Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and SP identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the SP name and contractor number associated with the data.

d. User Manuals: Data for Air Force service requirements must be input at the Air Force

CMRA link. However, user manuals for Government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

2.1.3.3. The SP shall conduct random drug tests on all SP employees who are employed under this contract. SP personnel who are involved with illegal drugs, other controlled substances or who abuse alcohol pose unacceptable risks to safe and efficient operations. The SP shall have a program to prohibit employees from using, possessing, being under the influence, or otherwise being involved with illegal drugs and from abusive use of controlled substances.

2.1.3.3.1. SP employees shall be subject to substance abuse testing as a result of an AFI 91-

204, Safety Investigations and Reports, investigation when an individual’s actions or inactions are suspected as factors in a mishap sequence. Results of the test(s) shall be provided to the

CO upon request for the purpose of completing an investigation IAW AFI 91-204, AETC

SUP 1, Safety Investigations and Reports.

2.1.3.4. Employees. The SP shall not use the services of any person in the performance of this contract whose presence or action(s) endangers the health, life, safety, security, general well-being or operational mission of the installation to include its population, equipment, and facilities. Background investigations shall be used to screen employees.

http://www.ecmra.mil/ http://www.ecmra.mil/

2-1-4

2.1.3.4.1. The SP shall not employ any person who is an employee of the Department of the

Air Force, either military or civilian, if such employment would be contrary to the

Government’s policies including AFI 64-106, Air Force Industrial Labor Relations Activities, paragraph 3, and DoD 5500.07-R, Joint Ethics Regulation (JER), Chapter 8, unless such person has received written waivers of any installation policies restricting employment and written approval of off-duty employment.

2.1.3.4.2. The SP shall not employ any person who is a spouse or dependent child of a

Department of the AF employee (either military or civilian) when the AF employee would be placed in a conflict or interest or appearance of a conflict of interest by virtue of such employment.

2.1.3.4.3. The SP acknowledges that off-duty employment of active duty military personnel may interfere with the SP's ability to perform because such personnel are subject to changes in military duty hours, deployment, temporary duty travel, and permanent change of station orders. The abrupt absence of these personnel shall not constitute an excuse for nonperformance under this contract.

2.1.3.4.4. In accordance with DFARS 211.106, Purchase Descriptions for Service Contracts, all SP personnel shall identify and introduce themselves as SP personnel or be introduced as

SP personnel and display distinguishing badges or other visible identification for meetings with Government personnel. All SP personnel shall appropriately identify themselves as SP employees in telephone conversations and in formal and informal written correspondence.

2.1.3.5. Personal Appearance.

2.1.3.5.1. SP personnel shall present a clean, neat appearance and be easily recognized as SP personnel. Recognition shall be accomplished by distinctive clothing (uniforms, ball caps, and identification badges bearing the company name and/or logo).

2.1.3.5.2. All SP personnel shall be in company distinctive clothing not later than (NLT) sixty

(60) calendar days following contract start date and NLT thirty (30) calendar days for newly hired employees. The SP, FC and CO shall jointly determine the appropriate dress for which an interpretation must be decided.

2.1.3.6. Tobacco Policy: The SP and its employees shall comply with the Air Force and

Kirtland AFB facilities smoking policy as described in AFI 40-102, Tobacco Use in the Air

Force, AETC SUP 1 and local policies.

2.1.4. Service Provider Contingency Plans.

2.1.4.1. The SP shall develop and maintain a Strike Plan that establishes procedures to cope with labor disputes among its workforce. The plan shall be submitted to the CO not later than the pre- performance conference for acceptance. Strike plan shall be submitted to the CO within five (5) workdays after changes occur.

2-1-5

2.1.4.2. The SP shall establish and maintain a complete Contingency Plan that shall ensure continuation of services during periods of crisis, such as a national wartime mobilization.

One (1) copy of SP's Contingency Plan shall be provided to the CO not later than sixty (60) calendar days following the contract start date. The SP can consolidate changes to the plan and submit them as an updated plan within sixty (60) calendar days after changes occur.

2.1.4.3. The SP shall participate in the development of Government plans that involve SP controlled resources.

2.1.4.4. Continuation of essential services as defined in DoDI 1100.22, Policy and Procedures for Determining Workforce Mix, does not apply to this contract.

2.1.5. Training.

2.1.5.1. Technical Training. SP personnel assigned shall be fully trained/qualified to a level of performing without direct supervision prior to being declared position qualified. All training required as a result of this PWS, including Federal, or State requirements to maintain certification or qualification shall be the responsibility of the SP, unless specified in Appendix

FF. Loss of certification which leads to retraining shall be at the SP’s expense. The

Government will provide technical training for new equipment requirements/technologies not currently addressed in this PWS. This training will be provided to an initial cadre of SP personnel requiring specialized formal training, not to exceed twenty-five percent (25%) of the target population. Requests for training shall be IAW AETC Education and Training

Course Announcement website instructions and submitted a minimum of ninety (90) calendar days prior to class start date by the SP through the Chief COR to the CO. Allowable costs will be reimbursed under the Travel CLIN. All other required training shall be provided, and conducted, by the SP. Course development plans, and Plans of Instruction shall be included in the SP Task Certification and Qualification Training Plan. The SP shall provide formal classroom instruction in all technical areas where previous experience or expertise are below

PWS requirements, or where performance evaluations indicate a shortfall in SP certification and qualification training. As a minimum, general aircraft servicing, system familiarization, and qualification training shall be conducted on tasks that require special certifications.

Training Plan should be submitted no later than the pre-performance conference to the CO and COR, and within five (5) workdays after revisions occur, for review and acceptance by the CO.

2.1.5.1.1. SP personnel are eligible to enroll in Education Logistics and Communications

(A4/6) correspondence courses at http://www.au.af.mil/au/afiadl/, Advanced Distributed

Learning Service (ADLS) courses at https://www.my.af.mil/aetcadlsprod and may participate in Air Force training courses requiring TDY when it is of direct benefit to the Government and approved by the CO. Use of Government quarters at prevailing rates are encouraged when available. The SP shall be responsible for expenses other than the cost of the course

(e.g. meals, lodging, taxi fare, plane tickets, etc.). The Government will reimburse the SP for the cost of the course under the Travel CLIN.

http://www.au.af.mil/au/afiadl/ https://www.my.af.mil/aetcadlsprod

2-1-6

2.1.5.2. To ensure that SP personnel retain the required qualifications in the performance of this contract, selected personnel may be afforded training as above and for such things as seminars, workshops, or educational courses. The SP should be prepared to allow training annually to those persons requiring such training. Attendance is determined by the FC, Chief

COR and approved by the CO. The Government will reimburse actual training costs (e.g.

conference, seminar, and class fees as approved by the CO), per diem, and travel at

Government rates IAW Federal Travel Regulation (FTR). Allowable costs will be reimbursed under the Travel CLIN.

2.1.5.3. Not later than five (5) calendar days prior to start of the basic contract period, the

Government will provide Equipment Custodians, and their alternates, initial custodial training as outlined in AFI 23-101, Air Force Material Management, paragraphs 5.4.2.5.3. and

5.4.2.7.1.

2.1.5.4. The SP shall accomplish the tasks of training management IAW AETCI 21-112, AETC Civil Service and Contractor Aircraft Maintenance Training Programs, (all).

2.1.5.5. The SP shall develop a comprehensive training program that shall ensure a properly trained and qualified workforce is available throughout the life of the contract. The program shall meet requirements of AFI 21-101, AETC SUP, paragraph 1.15 and AETCI 21-112.

2.1.5.6. The SP’s Training Program shall contain procedures to ensure employees are fully trained, task proficient and task certified prior to being declared position qualified for each aircraft or equipment servicing, towing and maintenance duty position category. The SP shall establish qualification standards for each position.

2.1.5.7. The SP shall formulate, and submit to the Chief COR, FC, CO, HQ AETC/A4MMR and HQ AETC/A4PM an electronic copy of a comprehensive Aircraft Maintenance

Training/Qualification/Certification Plan for its personnel for each function or work center, no later than the pre-performance conference, and within five (5) workdays after revisions occur, for review and acceptance by the CO. (See Appendix I for special training, certification, and license requirements). This plan shall include, as a minimum:

2.1.5.7.1. Minimum requirements set forth in AFI 21-101, AETC SUP, AETCI 21-112 and requirements of this PWS.

2.1.5.7.2. Specific milestones, frequencies, and intervals, as to when any training, qualification, or certification will occur.

2.1.5.7.3. Specific methods and procedures as to how training, task qualification/certification will be accomplished and by whom.

2-1-7

2.1.5.7.4. SP developed personnel training and qualification levels/standards commensurate with specific aircraft and associated equipment maintenance tasks. These standards shall parallel those acceptable to the AF and commercial aircraft and avionics industry.

2.1.5.7.5. A Special Certification Program IAW AFI 21-101, AETC SUP, Chapter 14 (See

Appendix I).

2.1.5.7.6. An implementation and management process for flexible borescope inspection training and certification program IAW AFI 21-101 and AETC SUP, Chapter 14.

2.1.5.7.7. Cardiopulmonary Resuscitation (CPR), blood pathogen and first aid training IAW

OSHA standards. This training shall be documented in SP training records and the

Maintenance Information System (MIS).

2.1.5.7.8. Environmental and Safety training, as required, and document the training in SP training records and the MIS IAW AFI 32-7001, Environmental Management, paragraph 5.6.

2.1.5.7.9. Corrosion control training IAW AETCI 21-106, Corrosion Control, Chapter 1.7., and document the training in SP training records and the MIS.

2.1.5.8. The SP shall develop, implement, and maintain an explosive safety training program that meets the requirements for initial and recurring training IAW AFI 91-202, The US Air

Force Mishap Prevention Program, Chapter 9 and AETC SUP, paragraph 3.4.2.4. Training

Plan should be submitted no later than the pre-performance conference, and within five (5) workdays after revisions occur, for review and acceptance by the CO.

2.1.5.9. The SP shall train primary and alternates in all tasks to prevent one-deep manned difficulties.

2.1.5.10. Clearing Aircraft Red X entries. The SP shall follow procedures in TO 00-20-1, Aerospace Equipment Maintenance Inspection, Documentation, Policy and Procedures, paragraph 4.5., to sign off Red X entries.

2.1.5.10.1. Any individual who signs off a Red X symbol shall have as a minimum four (4) years aircraft maintenance experience and must have at least one (1) year of recent (within past three (3) years) aircraft maintenance experience on any H-1, any H-60, Bell 212/412 or

S-70 helicopter weapons system and on the maintenance task performed. Furthermore, any individual who signs off a Red X symbol shall be trained to perform aircraft mechanic duties at the Air Force (AF) 7-skill level equivalency (See PWS Appendix I).

2.1.5.10.2. Individuals who clear Red X conditions shall complete the special certification process and be identified on the Special Certification Roster (SCR) IAW AFI 21-101, Chapter

14. Individuals who do not meet the above requirements for clearing a Red X condition shall complete a comprehensive training program, meet minimum aircraft maintenance experience requirements, with coordination through the Chief COR and approval of the CO.

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2.1.5.10.3. Exceptional/Conditional Release and Red X Downgrade. Any individual authorized to sign an exceptional release/conditional release or downgrade a Red X symbol shall have as a minimum ten (10) years aircraft maintenance experience and must have at least one (1) year of recent (within past three (3) years) aircraft maintenance experience on any H-

1, any H-60, Bell 212/412 or S-70 helicopter weapons system. For individuals that do not meet the aforementioned requirements, the SP may request a waiver from the CO through the

Chief COR. Additionally, any individual who signs exceptional release/conditional release or down grade Red X symbols shall complete the special certification process and be identified on the SCR IAW AFI 21-101, Chapter 14.

2.1.5.11. Engine Motoring Program. UH-1N and HH-60G engine motoring program requires qualification IAW AFI 21-101, Chapter 14 and procedures outlined IAW aircraft specific

TOs.

2.1.5.12. The SP shall maintain individual training records on each employee through use of the Training Business Area (TBA) application to document locally conducted task type training. As a minimum, those records shall contain all tasks on which the individual is qualified to perform maintenance/inspections, initials or name of the individual who provided the training, initials or name of the employee, the date training was started, and the date training was conducted/completed. Primary and alternates shall be trained in all tasks to prevent one-deep manned difficulties. Training records shall be made available to the

Government upon request. All ancillary/recurring training and special certifications shall be documented in IMDS, ADLS, or an Air Force approved SP database.

2.1.5.12.1. The SP may use an automated training record with concurrence of HQ

AETC/A4MMR and acceptance by the CO.

2.1.5.13. The SP sh a l l establish a program to ensure only qualified personnel clear In

Process Inspections (IPI)’s using the SCR IAW AFI 21-101, Chapter 14.

2.1.6. Reserved

2.1.7. Occupational Safety and Health.

2.1.7.1. The SP is responsible for establishing a safety and occupational health program consistent with requirements of OSHA, Title 29, Code of Federal Regulations (CFRs) and

AFPD 91-2, Safety Programs. The Bio-Environmental (BE) evaluations may be used in support of the SP program. SP shall not be required to comply with Air Force Occupational

Safety Health (AFOSH) standards except as needed to protect AF resources (facilities to include hangars and industrial areas, equipment, and Government personnel). For flight line operations the SP shall comply with AFI 91-203, Air Force Consolidated Occupational Safety

Instruction, Chapter 24, Aircraft Flight Line - Ground Operations and Activities, in areas where OSHA does not provide guidance. The SP shall perform required personal exposure

2-1-9 assessments and medical surveillance. The SP must also provide personnel protective equipment and training consistent with applicable standards.

2.1.7.1.1. All references to the AF Bioenvironmental Engineering (SGPB) office or the AF

Public Health (SGPM) office in Air Force documents for contract personnel should be interpreted to mean a reference to the contractor provided industrial hygiene services for the

SP’s personnel. Likewise, any such reference about worker hazards and recommendations to get bioenvironmental engineering determinations or support in the TO means that SP personnel must obtain such support from the SP’s industrial hygiene function.

2.1.7.2. Mishap investigation and reporting of accidents involving only SP employees shall be the responsibility of the SP. The SP shall notify the COR, the appropriate unit Safety Office, Wing/Unit Command Post, and CO immediately, but NLT twenty-four (24) hours, of any serious injury or an on-the-job death of SP employees. The SP shall assist the appropriate unit Safety Office in the investigation and reporting of such mishaps.

2.1.7.2.1. The appropriate Kirtland AFB Safety Office will conduct work site visits of SP operations to insure Government facilities and equipment are used and maintained IAW AF and OSHA safety standards and applicable TOs. The SP shall take action as directed by the

CO to correct unsafe conditions/hazards identified during the visit.

2.1.7.3. The SP shall appoint in writing, an Occupational Safety Representative for safety related issues.

2.1.7.4. The SP shall report to the Chief COR, any malfunctioning or newly procured

Government Furnished Equipment (GFE) requiring safety evaluation.

2.1.7.5. The SP shall identify and Report Safety Hazards and Mishaps IAW AFI 91-204, Chapter 5. The SP shall implement a system that will immediately identify and report safety hazards, mishaps, and reportable incidents involving Air Force facilities, aircraft, or equipment IAW AFI 91-204, Chapter 4 to the COR, CO and Safety Office.

2.1.7.5.1. IAW AFI 91-202, para 1.5.14.15., the SP shall provide a mishap prevention plan (as applicable) at the Pre-performance Conference and within five (5) workdays after changes occur and to promptly report pertinent facts regarding mishaps that occur on Air Force installations IAW AFI 91-204 and to cooperate in any Air Force safety investigation.

2.1.7.6. Miscellaneous Reporting Instructions: The SP shall report injury to personnel to the

Chief COR, FC, CO, Wing Safety Office and HQ AETC/A4M IAW AFI 21-101, AETC SUP, paragraph 3.4.1.74. The SP shall report by telephone to the COR office within one (1) hour, any mishap, incident, or unusual occurrence that requires reporting (AFI 91-204, Chapter 5), and results in damage to aircraft or aircraft system components, AGE or maintenance facilities, and (or) injury to personnel. Procedures in AFI 10-206, Operational Reporting, and

AETC SUP 1, shall be followed. In addition, any aircraft or maintenance-related unusual occurrence that may have Command interest shall be coordinated with the Chief COR, FC, 2-1-10

CO, and Wing Safety office before being reported to HQ AETC. The SP shall not disturb the mishap scene except to prevent further injury or damage until proper officials authorize movement. The SP shall report confirmed occupational illness to personnel to Chief COR, FC, CO, and base Public Health Office. Note: The SP shall coordinate with the FC prior to any off base reporting of any Safety Hazards, Mishaps, Incidents, or Cross Tell, information.

2.1.7.6.1. The SP shall identify and control all parts submitted for teardown analysis or

Deficiency Report (DR) in conjunction with safety investigations IAW TO 00-35D-54, USAF

Deficiency Reporting, Investigation, and Resolution.

2.1.7.7. The SP shall ensure all protective equipment and safety devices (rails, guards, shields, wheel brakes, ram locks, etc.) are used at all times on Government provided equipment.

2.1.7.8. The SP shall ensure anti-tripping devices/mats/bridges are used in walking and high traffic areas within Government provided hangars and facilities.

2.1.7.9. Conform to T.O. 00-25-172, Ground Servicing of Aircraft and Static

Grounding/Bonding, and AFMAN 91-201, Explosives Safety Standards, Chapters 7, 8 and 11.

2.1.7.10. The SP shall implement and manage a Lockout and Tag-out Program IAW AFI 91-

203, Air Force Consolidated Occupational Safety Instruction, Chapter 21, and OSHA

Standard 29 CFR 1910.147, The Control of Hazardous Energy (lockout/tagout).

2.1.7.11. Anytime the CO becomes aware of the SP’s non-compliance with OSHA directives that could cause injury to Air Force or other personnel, or damage to Air Force or other property or equipment, the CO will inform the SP. The SP shall take immediate steps to correct the situation.

2.1.8. Security Requirements.

2.1.8.1. SP shall appoint a security representative for the on-base long-term visitor group IAW

AFI 31-601, AETC SUP 1, Industrial Security Program Management, Chapter 4.5. The security representative may be an additional duty position. The security representative, working in concert with the Security Manager of the requesting activity shall provide employees with training required by DoDM 5200.01-V1, DoD Information Security

Program: Overview, Classification, and Declassification, Chapter 9, AFI 31-401, Information

Security Program Management, and AETC SUP 1, Chapter 8, and AFI 31-601 and AETC

SUP 1, Chapter 3.

2.1.8.2. Visitor Group Security Agreement (VGSA). The SP shall enter into a long-term visitor group security agreement if service performance is on base. This agreement shall outline how the SP integrates security requirements for service operations with the Air Force to ensure effective and economical operation on the installation.

2-1-11

2.1.8.2.1. The 377th Air Base Wing (377 ABW) long-term visitor group security agreement may take the place of a Standard Practice Procedure (SPP).

2.1.8.2.2. Clearance Requirements: The SP must possess or obtain a SECRET facility security clearance from an appropriate Government representative prior to performing work on a classified Government contract. If the SP does not possess a facility clearance, the

Government will request one.

2.1.8.2.3. The SP shall maintain a current listing of all employees on a Visitor Access List

(VAL). The VAL shall include employee's name, social security number, and current level of security clearance. The VAL shall be validated and signed by the SP's Facility Security

Officer (FSO) and provided to the CO, COR and 377 th

Security Forces Squadron (377 SFS)

Information Protection (IP) Office prior to the performance start date. The listing shall be updated and provided quarterly and when an employee’s status or information changes. The

SP shall ensure sensitive information (i.e., Privacy Act information) is properly marked and protected from unauthorized access, disclosure, or manipulation. The VAL shall include:

Name, address, and telephone number of company representatives

The contract number and contracting agency, if applicable

The highest level of classified information that the SP's employees require access to

The location(s) of service performance and future performance, if known

The date service performance begins and the times the representatives will be working on the base on a daily basis

Any change to information previously provided under this paragraph

2.1.8.2.4. Clearances. Individual Security clearances are accomplished by the SP Facility

Security Officer (FSO) through the Defense Security Service (DSS). These security clearances shall be submitted and maintained by the SP. Security clearances are to be requested within fourteen (14) workdays after receiving a facility clearance or, if the facility is already cleared, the personnel must be cleared before the first day of contract performance.

Cost associated with obtaining personnel security clearances shall be included in the contract basic service price (CLIN X001 and X002).

2.1.8.3. Personnel Security Clearance Requirements by all SP functions: All SP employees require unescorted entry to restricted areas due to the location of Government provided facilities and work areas.

Table 2.1.8.3.1. Personnel Security Clearance Requirements by function:

Maintenance Specialty Reason Security Clearance

Management personnel

COMM/NAV personnel

FCF crew members.

Personnel requiring access to classified plans or members of the Crisis Action Team (CAT) or access to priority aircraft and /or equipment (IFF, KY58, etc.)

Secret

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2.1.8.4. Background Investigations. All SP employees must have a minimum of Advance

Fingerprints and a National Agency Check with Inquiries (NACI) completed. Personnel with

NACLC clearances accomplished as listed in Table 2.1.8.3.1 meet this requirement. (Higher level investigations such as the NACLC for Secret Access shall be submitted by the contractor through DSS at the company's expense.) For all other SP personnel, the NACI investigation shall be submitted by the Government at no additional cost to the SP. This information will be verified through the Government Security Manager of the requesting activity during in-processing. SP employees must report to the Government Security Manager on their first day of employment to in-process. Final determination on the validity and acceptance of prior clearances will be at the discretion of the 377 ABW/IP office.

2.1.8.4.1. Advance fingerprint biometric data is conducted at the 377 ABW IP office when an employee is hired into a position and their background investigation has been initiated through the Government Security Manager of the requesting activity.

2.1.8.4.2. NACI background investigations are initiated in the Electronic Questionnaires for

Investigations Processing (e-QIP) by the unit Security Manager. SP employees must initiate the questionnaire within their first two (2) days of employment. SP employees have no later than five (5) calendar days from e-QIP initiation to complete the questionnaire and submit it back to the Government Security Manager. The Government Security Manager and the

377ABW/IP office review the submitted questionnaire. Then the employee will be contacted to report to the 377 ABW/IP office, provide their Optional Form (OF) 306, Declaration for

Federal Employment, with items 1, 2, 8-13, 16, and 17a complete, and sign off on all release forms and provide fingerprints. The background investigation, release forms, OF 306 and fingerprints will be submitted to and investigated by the Office of Personnel Management

(OPM).

2.1.8.5. In accordance with AFI 31-501, Personnel Security Program Management, CAC card issuance and access to Automated Information Systems (AIS) will be prohibited until either a) or b) below is accomplished:

a). A previous clearance/investigation has been verified b). A new investigation has been transmitted to the OPM and fingerprints have been both accomplished by the 377 ABW/IP office and returned with favorable results to 377 ABW/IP.

2.1.8.5.1 Trusted Associate Sponsorship System Trusted Agents will verify this information through the 377 ABW/IP office before authorizing CAC issuance and Government computer access.

2.1.8.6. Pass and Identification Requirements.

2.1.8.6.1. All SP/sub SP personnel seeking to enter Kirtland AFB (KAFB) for employment must submit to a criminal history background check conducted by the 377 SFS. Cooperation with the investigation is mandatory for entry to KAFB. SP personnel failing to complete/pass

2-1-13 a background check will not be allowed to work on KAFB. Deviations from this guideline are permitted on a case by case basis as determined by 377 MSG/CC and the 377 ABW/CC.

2.1.8.6.1.1. The SP shall ensure the following pass and identification items required for contract performance is obtained for employees and non-Government owned vehicles:

2.1.8.6.1.1.1. DD Form 1172-2, Application for Identification Card/DEERS Enrollment.

2.1.8.6.1.1.2. Common Access Card, AETC Form 58, Civilian Identification Card.

2.1.8.6.1.1.3. AF Form 1199, USAF Restricted Area Badge, or locally developed badge.

2.1.8.6.1.1.4. An AF Form 75, Visitor/Vehicle Pass OR a Defense Biometric Identification

Data System (DBIDS) card is required for employees of contracts over six (6) months in length.

2.1.8.6.1.1.4.1. An AF Form 75 is renewed in thirty (30) day increments. To receive an AF

Form 75, the employee must provide Form I-9, Instructions for Employment Eligibility

Verification, two (2) forms of ID (with at least one (1) containing a photo), and accomplish a waiver for a local background investigation. NOTE: The waiver will be accomplished during processing at the Pass and ID office.

2.1.8.6.1.1.5. To receive a DBIDS card, the employee must provide Form I-9, Employment

Eligibility Verification, two forms of ID (with at least one (1) containing a photo), and accomplish a waiver for a local background investigation. Additionally, the SP must receive a DBIDS request form memo from their Air Force sponsoring activity and present this memo to the Pass and ID office.

2.1.8.6.1.1.6. All employees that drive onto the installation must have a valid driver’s license, current vehicle registration and current proof of insurance. Employees must obey current base traffic laws and regulations IAW AFMAN 31-116, Air Force Motor Vehicle Traffic

Supervision, and any updates to base traffic regulations. All SP personnel riding motorcycles, scooters, or otherwise motored 2-3 wheeled vehicles on-base must possess a valid driver’s license endorsement (if applicable) and a Motorcycle Safety Foundation safety class completion card indicating class attendance.

2.1.8.7. Physical Security Requirements. (Also see PWS paragraph 2.3.4.9.)

2.1.8.7.1. SP shall ensure areas controlled by SP personnel comply with the 377 ABW

Installation Security Instruction/Plan for Force Protection Condition (FPCON) procedures, Random Antiterrorism Measures (RAMS) and local search/identification requirements. The

SP shall be responsible for the above FPCON requirements in all assigned facilities and aircraft parking ramp. The SP shall safeguard all Government property, including controlled forms, provided for their use. At the close of each work period, Government training

2-1-14 equipment, ground aerospace vehicles, facilities, support equipment, and other valuable materials shall be secured.

2.1.8.7.2. SP employees that require escorted entry to controlled areas due to the location of

Government provided facilities and work areas shall adhere to AFI 31-101, AETC SUP 1, Integrated Defense, Chapter 7.

2.1.8.7.3. SP/subSP personnel shall adhere to vehicle inspections when entering and exiting the base and traffic laws as outlined in the New Mexico State Codes, DoD regulations, Air

Force Instructions, and applicable AETC Supplements to include AFPD 31-6, Industrial

Security, AFI 10-245, Antiterrorism (AT), AFI 31-101, AFMAN 31-116, Air Force Motor

Vehicle Traffic Supervision, and AFI 31-113, Installation Perimeter Access Control, for access onto Kirtland AFB.

2.1.8.7.4. Retired DoD personnel and dependents who are employed by a SP may not use their sponsorship privilege for the SP’s or subSP’s benefit.

2.1.8.7.5. Controlled/Restricted Areas. If required, SP shall implement local base procedures for entry to Air Force controlled/restricted areas where SP personnel require access. The CO will provide a list of the local base procedures at the pre-performance briefing. The CO will provide updates to the SP, as changes are made in the procedures.

2.1.8.7.6. Establishment or Modification of Controlled Areas. For on-base cleared facilities with oversight by the base ISPM, SP shall comply with the National Industrial Security

Program Operating Manual (NISPOM), previously referred to as the Industrial Security

Manual (ISM), and coordinate with the Security Forces Installation Security Section/377

SFS/S5S/A/C to implement controlled area requirements. The Security Forces Installation

Security Section/377 SFS/S5S/A/C and ISPM shall approve the establishment, construction, and modification of all SP designated controlled areas before they may be used to limit access.

2.1.8.7.7. Retrieving Identification Media: When an employee is separated or separates employment, regardless of the circumstances, the SP shall retrieve identification media issued to employees in the performance of this contract.

2.1.8.7.8. Reporting Requirements. SP shall comply with AFI 71-101, Volume-1, Criminal

Investigations Program, Chapter 2, and AFI 71-101, Volume-2, Protective Service Matters, Chapter 1. SP personnel shall report to 377 SFS any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, SP personnel, resources, and classified or unclassified defense information. SP employees shall be briefed by their immediate supervisor upon initial on-base assignment, and as required thereafter.

2.1.8.7.9. Additional Security Requirements. The SP shall comply with DoDM 5200.01-V1, Enclosure 3., AFI 31-401, Chapters 4, 5, 8, and 9, and AFI 31-601, Chapters 1-9, AFI 33-200, Information Assurance (IA) Management, AFSSI 7700, Emission Security; AFI 10-701, 2-1-15

Operations Security (OPSEC), AFI 33-201 V2, Communications Security (COMSEC) Users

Requirements, 5200.01-V1 and V4, DoD Information Security Program and AFMAN 33-

152, User Responsibilities and Guidance for Information Systems.

2.1.9. Vehicles. The SP shall provide and maintain all vehicles required to perform contracted services IAW FAR 45-102, Government Property-Policy, DoD 4500.36R, Management, Acquisition, and Use of Motor Vehicles, AFI 24-302, Vehicle Management, and this PWS.

2.1.9.1. The SP shall provide all general purpose vehicles defined as commercial design motor vehicles procurable and available from regular production lines and available also for civilian use. General purpose vehicles are normally used for movement of supplies, personnel and equipment in providing administrative and logistics support to installations or activities.

2.1.9.2. SP vehicles shall meet the fuel efficiency standards for Government agencies as set forth in Executive Order (EO) 12375, Motor Vehicles, and EO 13423, Strengthening Federal

Environmental, Energy, and Transportation Management. These vehicles shall display the company name and/or logo to ensure easy identification by security forces.

2.1.9.3. The SP shall be responsible for safe, efficient, and economical, operation of motor vehicles and shall be required to maintain acceptable standards to support mission requirements IAW AFMAN 24-306_IP, Manual For The Wheeled Vehicle Operator, Chapter

25.

2.1.9.4. SP shall provide oil and lubricants for SP vehicles. Oil and lubricants are not reimbursable.

2.1.9.5. The SP shall provide all maintenance and repair of SP acquired vehicles IAW industry standards.

2.1.9.6. The SP shall provide tools or equipment required for vehicle maintenance.

2.1.9.7. SP vehicles/equipment used for performance in the contract shall be identified and approved by the CO to receive Government provided fuel. SP must ascertain specific fuel type/grade available on base prior to purchasing vehicles. Each SP vehicle eligible to receive and use Government provided fuel shall use a Government provided VIL Key or a

Government sponsored DoD Fleet Credit Card. The SP is responsible for maintaining and securing these VIL Keys or Government DoD Fleet Credit Cards and ensuring only authorized vehicles use these point-of-sale devices.

2.1.9.8. Any vehicle eligible to receive Government provided fuel shall be used solely for executing the aircraft maintenance mission. SP shall restrict the use of all motor vehicles that receive Government fuel to official purpose only. Government provided fuel shall not be used in SP vehicles used solely or even principally to enhance the comfort or convenience of personnel. For establishing the use of these vehicles, the SP shall comply with the guidance

2-1-16 established in AFI 24-301, Vehicle Operations, Chapter 3 and paragraph 8.10., governing authorized and unauthorized use of vehicles.

2.1.9.8.1. Government fuel products issued to SP owned or leased vehicles and equipment will be charged to the SP based on the current DESC Price Bulletin and then reimbursed to the SP under the Fuel CLIN, without G&A, overhead or profit through the use of a "T"

Department of Defense Activity Address Code (DoDAAC).

2.1.9.8.2. Government fuel products that are issued to Government owned or leased vehicles and equipment used by the SP will be charged to the Government through the use of a "T"

DoDAAC with the 377 ABW supplementary address for billing (Kirtland – FB4469).

2.1.9.8.3. To obtain use of Government fuel products, the SP shall obtain a “T” DoDAAC by contacting DESC-FI at website http://www.desc.dla.mil under Non-DoD Fuel Customer

Information or by contacting DESC, Inventory Accounting Branch (DESC-FI) 8725 John J.

Kingman Road, Suite 4950 Fort Belvoir, Virginia 22060-6222, Tele. (703) 767-9394.

2.1.9.9. General purpose vehicles may be used for movement of support equipment, but shall not be used to move aircraft, with one (1) exception: Properly equipped general-purpose vehicles approved through transportation may be used to tow UH-1N and HH-60G helicopters during emergency situations only. Vehicles used for towing aircraft and support equipment shall be compatible with lunette and pintle hook attachments per TO 36-1-121, Standardization of Lunette and Pintle, and be configured by chassis and gross axle weight rating for helicopter being towed.

2.1.9.10. Provide special purpose vehicles to perform specific functions as listed below:

2.1.9.10.1. The SP shall provide vehicles capable of transporting explosives (fire extinguisher squibs and rescue hoist squibs) in accordance with AFMAN 91-201, Chapter 8, Explosives

Transportation.

2.1.9.10.2. The SP shall provide aircraft tow…