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PAST PERFORMANCE QUESTIONNAIRE
WHEN FILLED IN, THIS DOCUMENT IS SOURCE SELECTION SENSITIVE IAW FAR 3.104
PLEASE DO NOT SEND THE COMPLETED QUESTIONNAIRE TO THE CONTRACTOR.
1. The contractor listed below is being considered in a Source Selection by the Air Education and Training Command Contracting Squadron, Randolph AFB, TX. You have received this questionnaire because you have been identified as a source of Past Performance Information for that offeror.
2. Please complete the attached questionnaire for the contractor and program described in Section 1. Send the completed questionnaire via email to the following addresses:
(Simply copy and paste the addresses below in to the “To…” box) michael.corrigan.2@us.af.mil; erik.villarreal.2@us.af.mil
3. Based upon your knowledge and experience with the contractor’s performance, assign a rating consistent with the rating/description criteria below. Limit your assessment to the particular program referenced in Section 1. Place an “X” in the appropriate column using the definition matrix below. Assessments should reflect only contractor liable performance. The following is a definition of the rating levels:
| RATING |
| DESCRIPTION |
| Exceptional (E) |
| Performance meets/met contractual requirements with many exceeded to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with no more than a few minor problems for which corrective actions taken by the contractor were highly effective. |
| Very Good (VG) |
| Performance meets/met contractual requirements with some exceeded to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with no more than some minor problems for which corrective actions taken by the contractor were effective. |
| Satisfactory (S) |
| Performance meets/met contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor were satisfactory. |
| Marginal (M) |
| Performance does not meet/did not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented. |
| Unsatisfactory (U) |
| Performance does not meet/did not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective. |
| Neutral (N) |
| Performance was not observed or not applicable (N/A) to the current effort being reported against. |
4. Please discuss each response for which you indicated N (Neutral) via a narrative explanation. Space for your comments is provided after each area (use additional sheets, if necessary).
5. In addition to completing the attached questionnaire for the identified program, please provide comments on any other programs for which your activity has contracts with this contractor. You are urged to supplement your own knowledge of the contractor’s performance with the judgment of others in your organization.
6. Please fill in all sections. Your prompt response will be integral to the successful and timely completion of this source selection and ensuring the Government receives the best value.
SECTION 1: CONTRACT IDENTIFICATION
1. Program Title: _____________________________________________________________________
1. Contractor (Company/Division): _______________________________________________________
1. Contractor Cage Code: ______________________________________________________________
1. Contract number: __________________________________________________________________
1. Contract type (e.g., FFP, FPIF, CPFF): _________________________________________________
1. Was this a competitively awarded contract? Yes __________ No _________
1. Was this contract set aside for small business? Yes __________ No _________ If yes, how was it set aside? _______________________________________________
1. Period of performance: _____________________________________________________________
1. Initial contract cost: ________________________________________________________________
1. Current/final contract cost: ___________________________________________________________
1. Reasons for differences between initial contract cost and final contract costs:
L. Brief description of effort as ________Prime or ________Subcontractor:
SECTION 2: CUSTOMER OR AGENCY IDENTIFICATION
1. Customer or agency name: ___________________________________________________________________________
1. Customer or agency description (if applicable): ___________________________________________________________________________
1. Geographic description of services under this contract (i.e. local, national, worldwide, other Commands): ____________________________________________________________________________
SECTION 3: EVALUATOR IDENTIFICATION
1. Evaluator's Name: ___________________________________________________________________________
1. Evaluator's Position or Title (e.g., Program Manager, QAE, PCO/ACO): ___________________________________________________________________________
1. Evaluator's Phone/Fax number: ___________________________________________________________________________
| D. | Number of years Evaluator worked on subject contract: ___________________________________________________________________________ |
| E. | Other suggested points of contact: |
SECTION 4: EVALUATION
| A. MANAGEMENT APPROACH |
| E |
| VG |
| S |
| M |
| U |
| N |
A.1. Rate the contractor’s ability to identify, track, document trends and analyze corrective action effectiveness.
(Please detail the techniques the contractor applied to continually improve quality, airworthiness, workmanship, and customer support).
A.2. Rate the contractor’s ability to implement corrective actions to ensure timely and acceptable performance in accordance with the PWS.
A.3. Rate the contractor’s ability to apply trend and risk analysis to effectively prevent problem relapse.
A.4. Rate the contractor’s ability to implement a system for recording, computing/assessing performance measurement data, and monitoring corrective actions to ensure successful and timely problem resolution.
A.5. Rate how well the contractor executed the timely acceptance/transfer of Government Furnished Property, i.e., vehicles, materials, equipment, tools, facilities, etc.
A.6. Rate how well the contractor developed and executed an effective mobilization plan.
A.7. Rate how well the contractor ensured employee training, certification, and qualification currency.
(Please explain, in the Comments section, if the contractor was not able to maintain currency, what the reasons were for not doing so and identify their remedies for preventing future occurrences.)
A.8. How well did the contractor support the host base’s Operational Plans, Plans and Support Agreements, e.g., weather evacuation, crashed or damaged aircraft recovery, etc.?
(Please explain, in the Comments section, the reasons for untimely support or extended delays and how they were remedied to prevent future occurrences.)
A.9. Please provide YOUR OVERALL RATING for this factor.
Comments:
| B. TECHNICAL APPROACH |
| E |
| VG |
| S |
| M |
| U |
| N |
B.1. Rate the contractor’s ability to expedite recovery from multiple concurrent grounded aircraft situations (caused by factors other than Government provided lack of parts or equipment) to meet flying schedule commitments.
B.2. Rate the contractor’s ability to prevent depot, phase, and major scheduled aircraft maintenance from creating aircraft availability conflicts.
B.3. Rate the contractor’s ability to schedule and perform the daily workload, to include meeting time change requirements, unscheduled maintenance, pre-flights, basic post flights, special inspections, launch and recovery of aircraft, troubleshooting, on and off equipment repairs.
B.4. Rate contractor employee accessibility to E-Tools and/or technical orders and the contractor’s ability to ensure E-Tools and/or technical orders were used and maintained with current, accurate, and complete data.
(For this item, consider the contractor’s ability to manage/update E-Tools and/or technical orders to ensure that maintenance guidance was current, accurate, complete and accessible to employees).
B.5. Rate how well the contractor integrated and accomplished requirements for all functional service areas throughout the life of the contract.
B.6. Please provide YOUR OVERALL RATING for this factor.
Comments:
| C. STAFFING AND WORKFORCE PLAN |
| E |
| VG |
| S |
| M |
| U |
| N |
C.1. Rate the contractor’s ability to provide adequate backup personnel and provide proper training/certification for “one deep” positions to ensure continuous contract performance.
C.2. Rate the contractor’s ability to determine workforce composition (e.g. productive/non-productive hours, overtime, weekend shift, proper skills mix for proper work areas, etc.)
C.3. Rate the contractor’s ability to maintain adequate staffing to meet changing, unscheduled, urgent, and surge requirements while meeting PWS requirements.
C.4. Rate the contractor’s ability to sustain trained and qualified personnel, including training management and instructor staffing to meet the requirement throughout the life of contract.
C.5. Rate the contractor’s approach to recruit and retain an experienced, motivated labor pool, including replacement of key personnel for the life of the contract.
C.6. Rate how successfully the contractor resolved/avoided labor disputes and/or strikes or executed their Strike Plan to ensure no interruption of services interruption of services.
C.7. Please provide YOUR OVERALL RATING for this factor.
Comments:
| D. CONDUCTING GROUND AND FLIGHT OPERATIONS |
| E |
| VG |
| S |
| M |
| U |
| N |
D.1. Rate the contractor’s ability to conduct safe flight operations that is compliant with DCMA 8210.1, “Contractor’s Flight and Ground Operations”.
D.2. Rate the contractor’s ability to ensure initial and recurring training and qualifications of flight crew personnel remain current.
D.3. Please provide YOUR OVERALL RATING for this factor.
Comments:
E. Government Contracts Only: Was this contract partially or completely terminated for default or convenience? Or indicate if there is a pending termination?
No ____ Yes ____ For Default ____ For Convenience ___ Pending Terminations ____ If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc.). __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
F. Please provide YOUR OVERALL RATING for this contract by circling your rating:
| E |
| VG |
| S |
| M |
| U |
G. GENERAL COMMENT (Choose one of the following and explain your choice in the remarks)
Given what I know today about the contractor’s ability to execute what was promised in their proposal, I, (mark your response below) , award to them today given that I had a choice.
Would _____________ Would not ______________
SECTION 5: NARRATIVE SUMMARY
Please provide any additional comments you may have concerning other contracts your agency has with this contractor.
Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs?
Please provide any additional comments concerning this contractor’s performance, as desired.
| ______________________________________ | ____________ | |
| EVALUATOR’S SIGNATURE | DATE |
PLEASE DO NOT SEND this completed questionnaire to the contractor.
WE APPRECIATE YOUR PROMPT RESPONSE AND ASSISTANCE!
FA3002-13-R-0024
Attachment 07
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