Food_&_Beverage_Concessions.pdf

REQUEST FOR PROPOSAL

26-021-RFP Conc

FOOD & BEVERAGE CONCESSIONS

ATTENTION: This is not an order. Read all instructions, terms, and conditions carefully.

IMPORTANT: Proposals must be received no later than 2:00 pm Eastern Time (ET) on

Thursday, June 25, 2026.

RFP# 26-021-RFP Conc DATE ISSUED: April 2, 2026

By participating in this solicitation, you, on behalf of the Vendor, understand and agree that all plans, drawings, maps, specifications, documents, or similar information included in this solicitation (“Protected Information”) may only be used by Vendor for the purpose of this solicitation and no other purpose. Without the written permission of KCAB, Vendor must not reproduce, copy, duplicate, or disclose the Protected Information by any means, except to employees and agents who have a “need to know” for the purpose of this solicitation. All employees and agents of Vendor are bound by these provisions, and Vendor shall inform those employees and agents of these terms. If Protected

Information becomes available to third parties Vendor is responsible for third party compliance with these terms. Vendor shall indemnify and hold KCAB harmless from any liabilities or damages resulting from the unauthorized use or disclosure of Protected Information.

All Protected Information in any form remains the sole property of KCAB. At the request of KCAB Vendor agrees to immediately return Protected Information to KCAB. All

Protected Information in any form must be destroyed upon completion of the purpose above. KCAB has all rights and remedies available by law and equity to enforce these provisions, specifically including injunctive relief to prevent unauthorized use of the Protected Information.

Table Of Contents

1. GENERAL INFORMATION & PROPOSAL INSTRUCTIONS

1.1. NOTICE TO BIDDERS

1.2. SCHEDULE OF EVENTS

1.3. INSTRUCTIONS FOR SUBMISSIONS

1.4. DEFINITIONS

1.5. OPPORTUNITY AVAILABLE

1.6. GENERAL REQUIREMENTS

1.7. SCOPE OF SERVICES

1.8. REQUIRED PRODUCTS/SERVICES

1.9. REQUIRED MENU ITEMS

1.10. AIRPORT STATISTICS

1.11. BEFORE SUBMITTING

1.12. MINIMUM QUALIFICATIONS

1.13. RFP QUESTIONS

1.14. ADDENDA

1.15. EVALUATION CRITERIA

1.16. FACILITIES/DESIGN/MAINTENANCE/CONSTRUCTION

RESPONSIBILITIES

1.17. DISQUALIFICATION OF PROPOSERS

1.18. KENTUCKY OPEN RECORDS ACT

1.19. ACCEPTANCE PERIOD

1.20. AWARD AND AGREEMENT EXECUTION

1.21. BADGES AND KEYS

1.22. RECORDS/FINANCIALS

1.23. GRATUITIES AND KICKBACKS

1.24. BONDS AND SURETIES

1.25. NON-COLLUSIVE VENDOR CERTIFICATION

1.26. RFP CONDITIONS AND PROVISIONS

1.27. AIRPORT DISADVANTAGED BUSINESS ENTERPRISE (ACDBE)

PARTICIPATION

2. VENDOR QUESTIONNAIRE

2.1. VENDOR QUESTIONNAIRE

2.2. ATTACHMENTS

Attachments:

A - LOD A-004

B - LOD A-015

C - LOD A-031

D - Proforma_Instruction_Guide_3.2.26

E - PROTECTED_CVG ProForma Template_BLANK_3.2.26

F - LOD A-015

G - 2026.03.24 RFP Release Technical Design Criteria Manual

H - KCAB_-_RSVP_Instructional_Guide_for_OpenGov

I - Proposed Agreement - Food & Beverage Concession

J - Condition Assessment - A-015

K - Condition Assessment - A-031

L - Condition Assessment - A-004

M - Condition Assessment Summary

1. GENERAL INFORMATION & PROPOSAL INSTRUCTIONS

1.1. NOTICE TO BIDDERS

The Kenton County Airport Board (“KCAB”) will receive proposals for Food & Beverage Concessions at the Cincinnati/Northern Kentucky Int’l Airport (“CVG”). Proposals must be received by Thursday, June 25, 2026 at 2:00 pm. No proposals will be accepted after that time unless such date or time is extended pursuant to an addendum issued by KCAB.

A pre-proposal meeting will be held on Tuesday, April 21, 2026 at 9:00 am at CVG Main

Terminal - Ticketing Level. Please RSVP by March 25, 2026 through KCAB’s online bidding system https://procurement.opengov.com/portal/cvgairport. Select Invitation 26-021-RFP Conc and provide the name of the person(s) attending. See Attachments for RSVP instructions. NOTE: Although attendance at the pre-proposal meeting is not limited, the subsequent walkthrough is limited to a maximum of two (2) persons per company.

KCAB reserves the right to waive any informality or irregularity in any proposal or bid guaranty, to reject any or all proposals, to award or refrain from awarding a contract for the work, and to negotiate with the apparent qualified responsible proposer to such extent as may be beneficial to KCAB.

KCAB, in accordance with the provisions of Title VI of the Civil Rights Act of 1964 (78 Stat. 252, 42

U.S.C. §§ 2000d to 2000d-4) and the Regulations, hereby notifies all bidders that it will affirmatively ensure that in any contract entered into pursuant to this advertisement, disadvantaged business enterprises will be afforded full and fair opportunity to submit bids in response to this invitation and will not be discriminated against on the grounds of race, color, or national origin in consideration for an award.

KENTON COUNTY AIRPORT BOARD

Lawrence J. Krauter, Chief Executive Officer

CINCINNATI/NORTHERN KENTUCKY INTERNATIONAL AIRPORT

Hebron, Kentucky 41048

1.2. SCHEDULE OF EVENTS

Release Project Date: April 2, 2026

Pre-Proposal Meeting and Site Visit

(Non-Mandatory):

April 21, 2026, 9:00am

CVG Main Terminal - Ticketing Level

Deadline For Questions To Be

Submitted:

May 14, 2026, 11:59pm

Answers To Questions Issued: May 21, 2026, 11:59pm

Proposals Due: June 25, 2026, 2:00pm https://procurement.opengov.com/portal/cvgairport

Shortlist Notified: Week of July 13, 2026

On-Site Meetings/Interviews with

Shortlist Proposers:

Week of August 3, 2026

Anticipated Selection Recommendation: August 26, 2026

Anticipated Board Approval: September 28, 2026

Anticipated Contract Implementation: November 18, 2026

Anticipated Turnover of Premises: March 2027

Operations Begin: June 2027

KCAB reserves the right to modify or alter the schedule of events to such extent as may be beneficial to KCAB.

1.3. INSTRUCTIONS FOR SUBMISSIONS

Offers in response to this RFP must be submitted electronically through KCAB’s online bidding system which can be accessed at https://procurement.opengov.com/portal/cvgairport. Select the project titled Food & Beverage Concessions and follow the instructions for submittal. The completed and signed offer (together with all required attachments) must be transmitted and received in the system no later than Thursday, June 25, 2026, at 2:00 pm. Proposers should allow for sufficient time to upload and transmit all required information. Proposer is solely responsible for ensuring its submission is transmitted prior to the due date and time. KCAB will not accept submissions after the due date and time and is not responsible for any error in transmission including but not limited to power outage, internet connectivity, unauthorized access, etc.

Submittals will not be read in public or available for public inspection until after an award determination has been made.

KCAB will review and rank proposers’ submissions based on the evaluation criteria listed in this RFP.

Top ranked proposers will be invited on-site for a meeting/interview the week of August 3, 2026.

Following the on-site meetings/interviews, KCAB in its sole discretion will make a final award decision as to which offer or offer(s) provides the best value to KCAB.

A proposer may withdraw or revise a proposal through the online bidding system provided that the proposer withdraws its submittal before the due date and time. Revised proposals must be submitted before the due date and time.

1.4. DEFINITIONS

• Enplanements – a numerical count of passengers flying out of the airport. Does not include those passengers flying into the airport.

• Minimum Annual Guarantee (MAG) – a rent amount that Concessionaire pays to the airport in 12 monthly installments.

• Performance Guarantee – a surety bond or letter of credit from the Concessionaire that is held by the airport to assure contractual performance.

1.5. OPPORTUNITY AVAILABLE

KCAB has the following availability for non-exclusive concession privileges for a Food &

Beverage Concessions.

KCAB has not preference of restaurant type or concept, Proposers have the freedom to propose what they wish. Proposers may submit a proposal for a single location or for multiple locations.

Proposers may present a preferred concept or an alternative concept per location. Creative and innovative models, such as hybrid concepts are encouraged and preferred particularly for A-031.

Proposed Concept:

• Vacant Former Panda Express (A-004) -- A fast casual restaurant is preferred. Proposed concepts should have broad passenger appeal offering efficient, high-quality menu options such as pizza, bagels, Tex-Mex or grain bowls, salads, wraps, chicken-focused concepts, or similar fare. This space will require a complete interior renovation, including installation of plumbing lines and a full build-out to meet all applicable airport standards. Proposers should take into account existing food and beverage offerings in the area to provide variety within the overall concessions program. • Blaze

Pizza (A-015) -- A fast casual restaurant is preferred. Proposed concepts should have broad passenger appeal offering efficient, high-quality menu options such as pizza, Tex-Mex or grain bowls, salads, bagels, wraps, chicken-focused concepts, or similar fare. Proposers should take into account existing food and beverage offerings in the area to provide variety within the overall concessions program. • Christian Moerlein Taproom (A-031) -- A full-service restaurant and bar is preferred;

however, hybrid concepts are also welcome. For example, those that combine a full-service restaurant and bar with a retail component and grab-and-go snacks and beverages, or transition between service types or formats throughout the day (e.g., a coffee shop or café in the morning that evolves into a restaurant and bar in the afternoon and evening). Proposers should offer broad passenger appeal and take into account existing food & beverage offerings in the area to provide variety within the overall concessions program.

Location Number:

A-004, A-015 & A-031

Current Concept:

Vacant Former Panda Express (A-004), Blaze Pizza (A-015) and Christian Moerlein Taproom (A-031)

Current Location:

Concourse A

Approx. Square Footage:

A-004 -- 1,528 SF A-015 -- 1,862 SF A-031 -- 1,614 SF

Term:

Proposers may offer a term of up to ten (10) years

1.6. GENERAL REQUIREMENTS

Insurance Commercial General Liability - $2 Million

Auto Liability - $2Million

Property - Replacement cost of proposed improvements

Kentucky Workers Compensation

Minimum Annual Guarantee

(MAG)

MAG to be proposed for the first-year term, and thereafter 85% of actual rent paid to

KCAB, but not less than first year. This is calculated by each concept/location.

Rent Percent rent may be structured by year, sales thresholds, or other criteria. KCAB expects rent percentages of 11–16% for all locations.

Pricing Structures Respondents must propose pricing using one of the following pricing models, which must be clearly identified in the proposal. All pricing is subject to approval.

OPTION 1: Street Pricing + 10%

Concessionaire shall price all food, beverage, and retail items at no more than ten percent

(10%) above applicable street pricing.

Street pricing is defined as the regular, non-promotional price charged at comparable off-airport locations operated by the same brand or concept within the same metropolitan area. Comparable locations must be similar in concept, menu or product mix, and service level, and must exclude airport, stadium, hotel, or other captive-audience venues. The 10% allowance is intended to account for airport operating costs.

The Board and the Concessionaire will mutually agree upon three designated off-airport locations within the City of

Cincinnati and Hamilton, Butler, and Clermont

Counties in Ohio; Dearborn County in Indiana;

and Boone, Kenton, or Campbell Counties in

Kentucky (collectively, the Cincinnati/Northern

Kentucky area).

OPTION 2: Unified Pricing Unified Pricing means the Concessionaire charges the same prices for the same items and services at all of the Concessionaire’s locations.

Unified Pricing may also include zone pricing, whereby the Concessionaire applies unified pricing within distinct geographic regions of the United States.

Marketing Fee Fund Each concessionaire contributes 0.5% of gross sales to a Marketing Fund to be used by KCAB to promote the concessions program.

Operating Hours Must be operational 7 days/week including all holidays.

Basic hours of operation may vary from 4:00 a.m. to the last scheduled departure. Any exceptions must be noted in the proposal response.

Mid-Term Refurbishment Mid-term refurbishment can be proposed by concept/location

Performance Guarantee Half of the first-year MAG by concept/location

Additional Storage Per SF charge determined by airport use agreement formulas.

Gift Cards Gifts cards must be accepted for any proposed national brand.

Operating Performance

Standards

If the Concessionaire fails to maintain these

KCAB standards as outlined in the Lease

Agreement and Operating Performance

Standards, liquidated damages may be levied as outlined in the Lease Agreement and

Operating Performance Standards.

The standards are available here: Operating

Performance Standards

Utilities Concessionaire is financially responsible for modifying existing utilities or bringing any additional necessary utilities to the Assigned

Premises and responsible for all utilities consumed at the Assigned Premises.

https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcsinfo.cvgairport.com%2FHome%2FFile%2F7f4a2413-82ee-4a33-80f8-7e573f2b8546&data=05%7C02%7Clpurcell%40cvgairport.com%7C6423027c8d69485773fe08de8c12f46c%7Ce88b51b645364ffaa129350653cdad28%7C0%7C0%7C639102210717861352%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=6JiCq8nxcUrOqa3nl9CEseH%2BttwKtCpyAfTZlsAhwYA%3D&reserved=0 https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcsinfo.cvgairport.com%2FHome%2FFile%2F7f4a2413-82ee-4a33-80f8-7e573f2b8546&data=05%7C02%7Clpurcell%40cvgairport.com%7C6423027c8d69485773fe08de8c12f46c%7Ce88b51b645364ffaa129350653cdad28%7C0%7C0%7C639102210717861352%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=6JiCq8nxcUrOqa3nl9CEseH%2BttwKtCpyAfTZlsAhwYA%3D&reserved=0

Taxes, Licenses and Permits Concessionaire is solely responsible for the timely payment of all appropriate taxes, license and permit fees that may be levied by city, county, state, federal governments or agencies thereof. In addition to the above-described expenses, the Concessionaire is responsible for all utilities, maintenance and repair costs associated with the Assigned

Premises.

1.7. SCOPE OF SERVICES

1.7.1. Opportunity Available

Location: Terminal

Location:

Current

Concept:

Approx.

Square

Footage:

2024 CY

Sales:

2025 CY

Sales:

Proposed

Concept

Notes:

Term:

A-004 Concourse

A

Vacant

Former

Panda

Express

1,528 N/A vacant location

N/A vacant location

Fast Casual

Restaurant is preferred.

Proposer may propose up to ten (10) years

A-015 Concourse

A

Blaze

Pizza

1,736 $893,552 $1,007,541 Fast Casual

Restaurant is preferred.

Proposer may propose up to ten (10) years

A-031 Concourse

A

Christian

Moerlein

Taproom

1,614 $2,016,906 $1,914,437 While full-service dining is preferred, proposers may submit concepts that vary in service style so long as they are well-justified and appropriate for the location. A hybrid concept is preferred, combining a full-service restaurant with a retail component.

Proposer may propose up to ten (10) years

ELEVATE CVG

Elevate CVG is a multi-year terminal improvement program aimed at enhancing operational efficiency, modernizing facilities, and delivering a customer-centric experience. Designed to meet growing passenger demand, the program will strengthen CVG’s position as a leader in airport innovation. The program’s budget is estimated at $575 million, funded through airport revenue bonds and federal and state grants. Construction began in 2025 and will continue in phases for several years.

The Commercial Management Team is working closely with Project Managers to ensure that

Concession locations are incorporated into the planning and execution of this multi-year project.

Learn more about Elevate CVG here: CVG's Facility Modernization Program.

1.8. REQUIRED PRODUCTS/SERVICES

• Each location must be supervised by a dedicated, qualified, competent, and experienced on-site manager. In the manager’s absence, a qualified subordinate shall be designated to oversee operations and ensure continuous, effective management of the premises.

https://www.cvgairport.com/business/elevate-cvg/

• Queuing may occur outside the assigned premises, with the successful proposer responsible for maintaining order and minimizing disruption. Permanent barriers inside the premises are recommended to ensure safe and orderly customer flow.

• Multiple cash registers must be installed to accommodate peak sales periods and provide expeditious service. While self-ordering kiosks are recommended, staff must still be available to assist customers.

• The point-of-sale system must be able to accept multiple types of payments such as cash, debit/credit cards, gift cards, mobile pay, and airline vouchers.

• A “to-go” option must be available for all menu items, using packaging that is easy for travelers to carry and use.

• Speed of service is a critical requirement, and the Concessionaire must be able to serve a high-quality product in a hospitable environment.

• The Concessionaire must accept all airline-issued meal vouchers, both digital and paper formats, for the purchase of food and non-alcoholic beverages. The Concessionaire is responsible for ensuring its point-of-sale system and staff are equipped to process these vouchers efficiently to accommodate passengers during flight delays.

• If the proposed brand offers mobile ordering and/or customer rewards/loyalty programs/gift cards at its street-side (non-airport) locations, the Proposer must implement those same services at the Airport location(s). At a minimum, the Proposer will provide:

A. Mobile Ordering: Provide functionality for customers to place and pay for orders through the brand’s existing mobile application or designated third-party platforms, with the ability for passengers to schedule pickup within the Airport.

B. Rewards & Loyalty Programs: Ensure customers are able to earn and redeem loyalty/rewards points in the same manner as at street-side locations.

C. System Integration: Proposer shall be responsible for any costs associated with integrating these systems into the Airport operation, including but not limited to point-of-sale compatibility, staff training, and signage.

D. Ongoing Compliance: Maintain functionality of these services throughout the term of the

Agreement and implement updates consistent with brand-wide standards.

• Failure to provide and maintain these services, where applicable, will be considered a material breach of the Agreement.

1.9. REQUIRED MENU ITEMS

• The menu and beverage offerings must cover all day parts (breakfast, lunch and dinner) for A-

004, A-015 and A-031 and include healthy alternatives (e.g., salads, fruit, non-meat options).

• Menu offerings must feature options designed and priced specifically for children.

• Limited Time Offers (LTOs) that exist at street-level locations are expected to be honored at the airport, with the same operational support and consideration as the permanent street-level counterparts.

• The airport requires digital menu boards and mobile ordering devices to improve customer processing and satisfaction. While self-ordering kiosks are recommended, staff must still be available to assist customers.

• Menu offerings must be of high quality and offer value to the customers.

• For A-031, alcohol service is required, and the selected proposer must obtain a liquor license.

1.10. AIRPORT STATISTICS

Total Airport Enplanements (Departing Passengers)

2021 3,140,530

2022 3,782,857

2023 4,359,840

2024 4,605,114

2025 4,484,926

2026 (Estimated) 4,506,301

2027 (Estimated) 4,621,132

2028 (Estimated) 4,713,555

2029 (Estimated) 4,807,826

2030 (Estimated) 4,903,983

2031 (Estimated) 5,002,062

2032 (Estimated) 5,102,104

2033 (Estimated) 5,294,146

2034 (Estimated) 5,308,229

1.11. BEFORE SUBMITTING

The initial step is to determine that your business and concept meet the minimum qualifications and general requirements. Businesses with experience in high-volume sales and environment are the best positioned to operate a busy airport location successfully.

Please keep in mind that building and operating a location in the airport is a higher cost than a traditional street location.

Recent concession build-outs at the airport have resulted in estimated costs ranging from $600.00 to

$900.00 per square foot for Food and Beverage units. Proposers should expect to invest at least the average or higher. Each proposer is responsible for assessing and including their anticipated capital investment in their proposal. While there is no minimum investment requirement, the evaluation committee will analyze the proposed capital investment, its feasibility, and overall reasonableness as part of the scoring process.

1.12. MINIMUM QUALIFICATIONS

• Proposers must have a minimum of three years prior experience in marketing, development, operation, and management of food and beverage locations in airports or similar facilities with a high-volume environment.

• Proposers must demonstrate the ability to finance and undertake the monetary commitment to successfully develop, construct, and operate the proposed concept.

1.13. RFP QUESTIONS

KCAB is not bound by, and proposers may not request or rely on any oral interpretation or clarification of this RFP. Therefore, any questions regarding this RFP are encouraged and should be submitted electronically using the Q&A tab of this RFP on KCAB’s online bidding system, which can be accessed at https://procurement.opengov.com/portal/cvgairport.

Questions received on or before the Question Submission deadline in the Timeline will be available on the Question & Answer tab of this RFP on the bidding system. Answers to questions from any proposer will be available to all proposers.

All communications regarding this solicitation must only be through the Contract and Procurement

Administration Department. No communication is to be directed to any other KCAB personnel unless otherwise instructed by the Contract and Procurement Administration Department. Failure to comply may result in the disqualification of the proposer’s submittal.

1.14. ADDENDA

In the event it becomes necessary to revise, change, modify or cancel this RFP or to provide additional information, written addenda will be issued to all recipients of this RFP.

1.15. EVALUATION CRITERIA

Offers will be evaluated based on various key elements.

KCAB will review and rank proposers’ submissions based on the evaluation criteria listed above. Top ranked proposers will be invited to present their proposals during an onsite meeting/interview shown in the Timeline. During this meeting, proposers must present financial information, including, but not limited to, balance sheets and income statements for the last three (3) fiscal years. These financial documents should adhere to generally accepted accounting principles and reflect the current financial status of the proposer.

Phase 1

No. Evaluation Criteria Scoring Method Weight (Points)

1. Proposed Concept, Business Plan, Menu Offerings & Pricing Points Based 30

(30% of Total)

2. Proposer’s Qualifications, Experience, References & Past Performance Points Based 25

(25% of Total)

3. Financial Statement and Capacity Points Based 10 (10% of Total)

4. Proposed Facility Design, Capital

Investment (Including Mid-Term

Refurbishment Commitment) &

Development Schedule

Points Based 20 (20% of Total)

5. Proposed Term & Financial Offer Points Based 10 (10% of Total)

6. Proposed Employee Training, Customer

Service Training & Staffing Plans Points Based 5

(5% of Total)

Phase 2 - For Shortlist Proposers Only

No. Evaluation Criteria Scoring Method Weight (Points)

1. Meeting/Interview

Expectations for the Onsite

Meeting/Interview:

• Presentation: KCAB expects the proposer to lead the meeting and present a comprehensive overview of the proposal, including financials, operations, renderings and any other relevant details. A formal presentation is expectated to guide the meeting and ensure all key points and questions are addressed.

Proposers should bring any material boards or supporting documents to help clarify the proposal.

• Evaluation Team Questions:

KCAB will provide the evaluation committee’s questions ahead of time so proposers can address them during the meeting.

• Preparation: Proposers should be ready to present financial information, supporting documents, and answer specific questions from the evaluation committee.

• Clarity: Presenters must be able to clearly explain the financial information provided and respond to any follow-up questions from the evaluation team.

• Timeliness: Proposers are expected to be punctual for the scheduled meeting/interview and adhere to the timeframe allocated for their presentation.

• Technology: Proposers are encouraged to bring a Microsoft laptop to avoid compatibility issues, as KCAB has experienced trouble with Mac devices.

Additionally, please bring a USB stick or similar storage device containing your presentation to ensure smooth technological integration during the meeting.

Points Based 20 (100% of Total)

1.16. FACILITIES/DESIGN/MAINTENANCE/CONSTRUCTION RESPONSIBILITIES

Concessionaire must accept the Assigned Premises in their current condition, “as-is, where-is, and with all faults.” KCAB is not obligated to construct additional improvements, modify existing improvements, or provide any services. Since existing improvements have exceeded their useful life, the successful proposer is expected to make all necessary capital improvements to update them in accordance with KCAB standards.

The successful proposer must ensure that the design and construction of leasehold improvement in accordance with KCAB standards and local, state, and federal laws.

All leasehold improvements, equipment, and materials must comply with KCAB standards, including the General Project Lifecycle Process, CVGAA Assessments, Design Criteria Manual, and

Concession Design Criteria Manual, as well as all applicable local, state, and federal laws. The proposer is responsible for meeting the requirements of the Americans with Disabilities Act (ADA), ADA Accessibility Guidelines for Buildings and Facilities (ADAAG), relevant state and local building codes, and the applicable sections of the Concession Design Criteria Manual available at: https://www.cvgairport.com/business/business-opportunities/planning-and-development/.

The CVGAA Assessments are available on the Attachments tab.

KCAB reserves the right to alter or change design and construction standards during the design and review process.

Proposed Design and Construction Schedule:

Design Review (30%, 60%, 90%) Nov. - Jan. 2027 *KCAB expects the Proposer to submit

30% design drawings within four (4) weeks of agreement execution.

Pre-Construction Meeting & Notice to

Proceed

February 2027

Construction Begins March 2027

Operations Begin June 2027

1.17. DISQUALIFICATION OF PROPOSERS

KCAB does not intend to prohibit or discourage any proposer from submitting a proposal which is based upon its trade experience relative to the scope of work described in this RFP or the manner in which such operation is to be conducted. All proposers are advised that significant deviations from the scope of operations as set forth in this RFP, including terms inconsistent with or substantially varied from the financial and operations terms set forth, will not be accepted. Further, KCAB reserves the right to reject any proposal which does not provide or is nonresponsive to the information requested above. KCAB expressly discourages any potential proposer from engaging in any indirect https://www.cvgairport.com/business/business-opportunities/planning-and-development/ or direct lobbying efforts of any Board member, KCAB staff member, or other person or organization who may be involved in this RFP process.

No proposal may be conditioned in any manner, and KCAB may reject any submission of a conditional proposal.

KCAB reserves the right to disqualify any proposer who, in KCAB’s sole and absolute opinion, does not demonstrate adequate qualifications. Failure to respond to all questions thoroughly and completely may result in disqualification of the offer. KCAB reserves the right to thoroughly investigate the financial status, qualifications, experience, and history of performance of each proposer. Failure to demonstrate adequate business skills or financial resources necessary to operate the business successfully, as revealed by either the financial statements or the experience statement, may result in the disqualification of the offer.

In addition, KCAB shall not be obligated to accept any proposal from any proposer that is now or has been in arrears, default or non-compliance of any current or previous agreement or obligation to

KCAB.

More than one proposal submitted under the same or different names for the same package will not be considered. Reasonable grounds for believing that proposers have interest in more than one proposal for the same package may cause the rejection of these conflicting proposals. One or all proposals will be rejected if there is reason for believing that collusion exists among proposers, and participants in collusion will not be considered in future proposals. In addition, KCAB is not obligated to accept any proposal from any proposer that is now or has been in arrears, default or non-compliance of any current or previous agreement or obligation to KCAB.

1.18. KENTUCKY OPEN RECORDS ACT

Each proposer must specifically identify any portion of its offer which it deems confidential, or which contains proprietary information, patents, copyrights, or trade secrets. Proposer should provide justification of what material should not be disclosed, upon request, by KCAB to a third party. All documents received by KCAB are subject to general inspection under the provisions of Kentucky

Revised Statutes Chapter 61.870 et seq, the “Kentucky Open Records Act”, subject to very narrow exceptions. These statutes may require disclosure of documents a proposer deems confidential.

KCAB may otherwise use or disclose the data submitted by each proposer for any purpose unless such data is so identified as confidential or proprietary by the proposer. The proposer’s opinion of proprietary information is not binding upon KCAB.

1.19. ACCEPTANCE PERIOD

Proposals in response to this RFP must indicate it is valid for a period of no less than 150 days from the closing date.

1.20. AWARD AND AGREEMENT EXECUTION

The award resulting from this RFP will be for non-exclusive concession privileges.

KCAB reserves the right to waive any informality or irregularity in any proposal or bid guaranty, to reject any or all proposals, to award or refrain from awarding a contract for the work, and to negotiate with the apparent qualified responsible proposer to such extent as may be beneficial to KCAB.

The Concessionaire will be required to enter into a contract substantially in the form of the

Concession Agreement (Attachment I). KCAB reserves the right to modify the draft concession agreement during the proposal period. All proposers are required to note any exception(s) to the

Concessions Agreement and are required to specifically state the exception(s) and the reason(s) for the exception(s). No exceptions will be recognized to the Government Clauses section of the proposed contract. If no exceptions to the contract are included in the proposer’s response, the proposer shall be expected to execute the contract in the form set forth herein. Final acceptance of a proposal and contract is contingent upon reaching a mutually satisfactory agreement regarding noted exceptions. If an acceptable and timely agreement is not reached, KCAB reserves the right to disqualify the proposer and to reevaluate the remaining proposals. KCAB reserves the right to refuse to negotiate with a successful proposer on any item not specifically excepted in its submittal.

Concessionaire must deliver a fully executed Concession Agreement to KCAB within forty-five (45) days of notification of award or as extended beyond that date by mutual agreement.

Upon delivery of the Concession Agreement, Concessionaire must also provide:

● Evidence of proper liability insurance and intent to conform to all specifications and all applicable federal, state and local rules and regulations prior to or at the time of execution of the Concession Agreement.

● License to conduct business in the Commonwealth of Kentucky and Boone

County, Kentucky.

● Performance Guarantee

● Articles of Corporate Existence.

If the selected proposer fails, refuses, or is unable to enter into a Concession Agreement, the entire sum of the Proposal Deposit submitted by the proposer is immediately payable to KCAB, not as a penalty but as liquidated damages.

Proposer further agrees that the following items are included as compensable damages for any breach of agreement, failure, refusal or inability to execute any agreement after acceptance by the

Kenton County Airport Board of its proposal: a) any cost of repeating the RFP process, or b) expenses incurred as the result of delay in award of the anticipated agreement. The enumeration of compensable damages contained in this section is not intended to be exclusive and will not operate to bar recovery by KCAB for any other damages occasioned by such.

If KCAB and the proposer enter into and execute a Concession Agreement but the selected proposer fails to timely commence to the establishment or the operation of the concession facilities in the accepted terminal locations, the proposer is considered in default and subject to such penalties as provided in the Concession Agreement, including but not necessarily limited to the forfeiture of all bonds and/or security on deposit with KCAB.

The concession agreement term will be negotiated between the parties.

1.21. BADGES AND KEYS

A. Concessionaire shall badge a sufficient number of employees to satisfactorily complete its obligations under this contract regardless of circumstances. This will require a background check made through a fingerprint process. When determining the number of employees to badge, Concessionaire must consider absent employees due to illness, vacation, employment termination, or other reasons, emergency/on call situations, and supervisors who need access for inspection/supervision visits.

B. Concessionaire is responsible for the cost of badging. The current fee for identification badges is $44.00 per badge for the badge, security threat assessment, and for fingerprinting.

C. Concessionaire shall return all badges upon expiration or termination of the contract whichever is earlier. Additionally, Concessionaire shall immediately return an employee’s badge when that employee is no longer employed by Concessionaire . Concessionaire shall pay $100.00 per badge for each badge not returned within ninety (90) days from the date the Concessionaire is required to return the badge(s).

D. Concessionaire is responsible for all keys or badges issued to Concessionaire ’s employees. Such keys or badges may not be duplicated. Concessionaire shall return any or all keys or access cards to KCAB when requested by KCAB. If the loss of keys or access cards requires changing the combination of locks or changing other access equipment, the cost of such labor and material may be charged to Concessionaire at the discretion of

KCAB. Replacement of lost or damaged keys or badges will be provided at Concessionaire ’s expense. Any fines or civil penalties assessed to KCAB caused by Concessionaire negligence is the responsibility of Concessionaire .

E. Badge replacement is at the sole discretion of KCAB. A $100.00 fee will be assessed per lost badge. In the event a Concessionaire ’s employee loses a second badge, the Concessionaire shall pay $200.00. If a third badge is lost, the badge will only be renewed with permission of the

Airport Security Coordinator and the Concessionaire shall pay $300.00.

F. If necessary, KCAB will provide initial supply of keys after receipt of a $500.00 deposit from

Concessionaire . In the event Concessionaire loses or duplicates a key(s), KCAB will charge the cost of rekeying the lock(s) of the corresponding area against the $500.00 deposit. Concessionaire shall be responsible for the full cost of rekeying if Concessionaire loses or duplicates a key. Any funds remaining of this $500.00 deposit upon termination of the contract will be returned to Concessionaire upon KCAB’s receipt of all keys.

1.22. RECORDS/FINANCIALS

In submitting proposals on any item to be purchased by KCAB, the proposer hereby agrees to make available any and all records, books of account, correspondence, or other information reasonably necessary to enable KCAB or its designated agents to investigate the responsibility of the proposer in terms of its financial status, capacity to product, sources of supply, performance record in the business or industry, and any other matter reasonably related to the proposer's probable ability to perform adequately under a contract if it awarded to the proposer.

1.23. GRATUITIES AND KICKBACKS

It is a breach of ethical standards for any person to offer, give, or agree to give any employee or former employee, or for any employee or former employee to solicit, demand, accept, or agree to accept from another person, a gratuity or an offer of employment in connection with any decision, approval, disapproval, recommendation, preparation of any part of a program requirement or a purchase request, influencing the content of any specification or procurement standard, rendering of advice, investigation, auditing, or in any other advisory capacity in any proceeding of application, request for ruling, determination, claim or controversy, or other particular matter, pertaining to any program requirement or a contract or subcontract, or to any solicitation or offer therefore.

It is a breach of ethical standards for any payment, gratuity, or offer of employment to be made by or on behalf of a subcontractor under a contract to the prime vendor or higher tier subcontractor or any person associated therewith, as an inducement for the award of a subcontract or order.

In the event that any gratuities or kickbacks are offered or tendered to any KCAB employee, the offer shall be disqualified and shall not be reinstated.

KCAB expressly discourages any potential proposer from engaging in any indirect or direct lobbying efforts of any Board member, KCAB staff member, or other person or organization who may be involved in this RFP process.

1.24. BONDS AND SURETIES

1.24.1. Proposal Bond/Deposit

Provide a proposal deposit in the amount of $5,000.00 in the form of a certified check, a cashier’s check, a proposal bond, or irrevocable letter of credit. Bonding companies must be rated at least “A” by the latest edition of Best Insurance Reports. Checks must be made payable to the Kenton County

Airport Board.

KCAB will hold all deposits until KCAB has executed a signed agreement with the selected proposer.

The deposit of the proposer selected to operate these facilities at CVG will be held until the proposer executes the Agreement and provides the information and documents contacted in the Award and

Agreement Execution section. No interest will be paid to proposers on the deposits.

1.24.2. Performance Guarantee

A performance guarantee in an amount equal to Half of the first-year MAG by concept/location will be required throughout the term of the agreement. The performance guarantee must be delivered upon the execution of the concession agreement.

1.25. NON-COLLUSIVE VENDOR CERTIFICATION

1.25.1. NON-COLLUSIVE VENDOR CERTIFICATION

By the submission of this proposal, the proposer certifies that:

1. The proposal has been arrived at by the proposer independently and has been submitted without collusion with any other vendor.

2. The contents of the proposal have not been communicated by the proposer, or, to its best knowledge and belief, by any of its employees or agents, to any person not an employee or agent of the proposer or its surety on any bond furnished herewith and will not be communicated to any such person prior to the official opening of the proposal.

3. No proposer may submit more than one proposal for this purchase. It shall be the responsibility of each proposer to obtain the prior written permission of KCAB before proposal opening in every situation in which the proposer, due to corporate association or other affiliation, may be found to be impermissibly associated with another vendor. Failure to observe this requirement could result in all such affiliated proposals being rejected.

1.26. RFP CONDITIONS AND PROVISIONS

The terms and conditions of this request for proposal (RFP) include all general and special conditions as enumerated herein.

All participating proposers agree to comply with all of the conditions, requirements and instructions of this RFP as stated or implied herein. Any alteration, erasure or interlineation by the proposer in this proposal constitutes cause for rejection by KCAB. Should KCAB omit anything from this RFP which is necessary to a clear understanding of the work, or should it appear that various instructions are in conflict, then the proposer shall notify the Contract and Procurement Administration Department prior to the deadline for question submissions as per the time and date shown in the Schedule of Events.

Typographical errors in entering quotations on this proposal may result in the disqualification of this proposal.

All proposers are required to complete all information requested in this proposal. Failure to do so may result in the disqualification of proposal.

Unit price for each item must be shown for the unit of measurement indicated. In case of error in extension of prices, the unit price governs.

Each proposer shall fully acquaint and familiarize themselves with the conditions as they exist and the character of the operations to be carried on under the proposed contract and make such investigations as the proposer may see fit so that the proposer shall fully understand the facilities, physical conditions and restrictions associated with the services.

The successful proposer shall comply with all of the specifications, terms and conditions of this RFP.

KCAB is not liable for any costs incurred by proposer in the preparation of proposals or for any work performed in connection therein.

1.27. AIRPORT DISADVANTAGED BUSINESS ENTERPRISE (ACDBE) PARTICIPATION

It is the policy of KCAB that ACDBEs, as defined in 49 CFR Part 23, have the opportunity to compete fairly for airport opportunities. It is KCAB’s obligation to ensure that ACDBEs are not discriminated against based on race, color, sex, or national origin in the award or performance of concessions at

CVG.

This RFP is subject to the requirements of the U.S. Department of Transportation's regulations, 49

CFR part 23. The concessionaire or contractor agrees that it will not discriminate against any business owner because of the owner's race, color, national origin, or sex in connection with the award or performance of any concession agreement, management contract, or subcontract, purchase or lease agreement, or other agreement covered by 49 CFR part 23.

The concessionaire or contractor will be required to include the above statements in any subsequent concession agreement or contract covered by 49 CFR part 23, that it enters and cause those businesses to similarly include the statements in further agreements.

2. VENDOR QUESTIONNAIRE

2.1. VENDOR QUESTIONNAIRE

1. Executive Summary*

This summary should include an introduction to your business and share the history of your journey, vision, and mission statement. In addition, it must include an explanation of why you think your concept is an excellent fit for CVG.

*Response required

2. Preferred Locations*

A single proposal should be submitted for multiple Food & Beverage location(s) and concept(s).

Bundled proposals are encouraged; separate proposals for each location are not necessary.

If submitting a single proposal with multiple locations, please rank your preferred locations in order of preference (1 being the most preferred and 3 being the least preferred).

*Response required

3. Proposed Concept, Business Plan and Menu (three day-part) Offerings*

Describe who you are, what you do, and what makes your business stand out among the rest. This section must include how you would operate at CVG and demonstrate that you clearly understand what it will take to succeed at CVG. Proposers may include a preferred and alternate concept/brand per location. If submitting for multiple locations, please rank them in order of preference to help inform the evaluation team (1 being the preferred and 2, 3 or 4 being the alternate).

• Describe the story of your restaurant or brand. Include the number of current locations and detailed experience.

• Demonstrate a current business plan. Please include a basic structure including business organization and relationships, and future goals or growth plans.

• Proposed menu concept with pricing. The menu should be structured as a three day-part

(breakfast, lunch and dinner) menu. Menus should highlight variety, portability for travelers, and alignment with the brand’s standard offerings.

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• If proposing a brand, include a letter of intent from the brand in the proposal.

• Describe in detail the cash control system to be used in the proposed facility.

*Response required

4. Proposed Employee Training, Customer Service Training and Staffing Plans*

Provide a staffing schedule supported by the metrics used to determine staffing levels, along with a detailed plan to attract, hire, train, and retain employees, including a specific training schedule outlining the first two weeks of employment for new hires and how these efforts support the customer service experience.

Proposers must also describe their employee training and customer service approach, including onboarding, ongoing training, and handling customer complaints, to ensure staff are equipped to deliver exceptional service and enhance passenger satisfaction.

*Response required

5. Proposed Facility Design, Capital Investment, and Development Schedule*

Provide the following:

• Profile view rendering of the proposed location. This may be a basic line sketch and does not need to be a full 3D rendering or include multiple angles. The rendering should clearly illustrate the proposed layout and overall concept of the space.

• A basic floor plan illustrating the preliminary layout of the space. The plan should demonstrate how the operation is expected to flow efficiently, including placement of:

o Order registers/self-ordering kiosks o Customer pick-up area o Back of house areas o Any other relevant components necessary for daily operations

▪ The floor plan should reflect considerations for customer flow, accessibility and operational efficiency

• Capital Improvement categorized by Fixed Improvements and Trade Fixtures as defined in the attached Concessions Agreement.

• Mid-term refurbishment commitment.

• Estimated design and Construction Schedule.

*Response required

6. Term and Financial Offer*

Provide the following:

• Proposed Term (Proposers may offer a term of up to ten (10) years)

• Proforma with projected sales using template provided on Attachment E. (See

ATTACHMENTS tab)

• Rent percentage to the airport as requested above under General Requirements

• Minimum Annual Guarantee

*Response required

7. Financial Statement and Financial Capacity*

Discuss how the project(s) will be financed and proposer’s plan to meet the monetary commitments necessary to design, build, and operate the location(s) selected. KCAB will evaluate and assess financial risks with the proposed concept(s) using the required information listed below:

Provide the following:

• Balance sheets and income statements in accordance with Generally Accepted Accounting

Principles for the last 3 years reflecting the current financial condition.

• Consolidated Financial Statements or Annual Reports for the last 3…