HAMS RFP Q A version 13_2April 2012.pdf

QUESTIONS AND ANSWERS

FA8052-12-R-0004 HAMS RFP

2 April 2012

VERSION # 13

QUEST

ION #

RFP QUESTIONS GOV'T RESPONSE

1 The Sample work schedules…is that just an area of Keesler facility or are you looking for work schedules for the entire facility? Example just a dental clinic or all clinic’s including dental.

Offerors are to provide sample work schedules for the listed areas. They do not have to provide work schedule for the entire facility. Work schedules submitted in the sample task should demonstrate that the offeror is capable of developing time management schedules on when rooms are to be inspected, cleaned, etc., throughout the day in accordance with the IMFE and is capable of communicating that schedule to the government.

2 1. For Factor 2 – Past Performance, “Quality and Satisfaction Rating for

Contracts Completed in the Past Three Years: 1) Provide any information currently available (letters, metrics, customer surveys, independent surveys, etc.) which demonstrates customer satisfaction with overall job performance and quality of completed service for relevant past efforts/contracts similar in scope and magnitude of effort and complexities this solicitation requires. In addition, explain corrective actions taken in the past, if any, for substandard performance and any current performance problems.” Do the references we submit in response to Past Performance section have to be completed contract, or can contract currently being performed by the company satisfy the requirement?

The information submitted must be from completed contracts in accordance with the Section L criteria.

3 we would like to request an extension for the submission of the required

RFP documents from the current due date of April 12th. Please let us know if you will be able to honor our request.

An extenstion to the proposal date is not granted.