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Turkey Spain Base Maintenance Contract (TSBMC) II
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FA5613-13-R-0005TSBMCII
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Attachment 1 TSBMC Performance Work Statement 15 MAR 2013

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PERFORMANCE WORK STATEMENT

FOR

TURKEY/SPAIN BASE MAINTENANCE CONTRACT (TSBMC) II

INCIRLIK AB, IZMIR AS, ANKARA ASF, TURKEY & MORÓN

AIR BASE, SPAIN

15 MAR 2013

Chapter
Title

Section I – Description of Services/General Information

1
General Requirements
2
Program Management
3
Civil Engineering
4
Postal Services & Communications Support
5
Force Support Services
6
Logistics Support Services
7
Safety, Occupational Health, Industrial Hygiene & Ambulance Services
8
Medical Maintenance Operations Maintenance Services (MMOMS) & Patriot Village (Incirlik AB, Turkey)
9
Turkey Administrative Services
10
Chapter 10 – Transient Alert

Section II – Services Summary

Section III – Government Furnished Property and Services

Appendix
Title
A
Workload Estimates
B
Required Reports
C
Expected Operational Rates
D
Custodial Standards
E
Grounds Maintenance Standards
F
Grass Cutting Maps
G
Air Force Integrated Solid Waste Management Standard
H
Instructions for Cost Element Breakout
I
Vehicle Authorization List - Spain
J
Vehicle Authorization List - Turkey
K
Government Furnished Property List Turkey and Spain

Section I

Description of Services/General Information

Chapter 1 - General Requirements

1.0. DESCRIPTION OF SERVICES: The Performance Work Statement (PWS) focuses on performance outcomes. The requirements consist of day–to–day base operation and maintenance services. The requirements fall within the following functional areas: Program Management; Postal Services & Communications; Safety & Occupational Health/Industrial Hygiene & Ambulance Service; Civil Engineering; Force Support; and Logistics. The contractor shall support military exercises and provide contingency support as defined within the PWS and as directed by the Contracting Officer. The contractor shall provide all personnel, supervision, equipment, tools, materials, transportation, and other items and services necessary to perform the PWS requirements with the exception of the Government Furnished Property & Services. The contractor shall also perform necessary phase-in services (to include a joint property inventory with the outgoing contractor IAW FAR 45) during the contract phase-in period, as well as perform necessary activities to phase-out upon award of a successor contract IAW FAR 52.237-3.

1.0.1. Within Turkey, the requirements will be performed at the following locations: 1) Incirlik Air Base (AB), 2) Izmir Air Station (AS), 3) Office of Defense Cooperation-Turkey (ODC-T), and 4) Ankara Support Facility (ASF).

1.0.2. Within Spain, the requirements will be performed at Morón Air Base.

1.1. GENERAL PERSONNEL QUALIFICATIONS: The contractor shall employ personnel who are qualified for their particular position. The contractor shall not hire an employee identified by the Contracting Officer as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population. All employees filling positions identified as Mandatory American National (AN) shall have a U.S. SECRET Security Clearance or Interim U.S. SECRET Security Clearance prior to the beginning of the basic period of performance or within 90 days from start of employment . The contractor shall be responsible for obtaining any necessary licenses, clearances, permits, etc. to comply with applicable U.S., Base, and Host Nation (HN) laws, codes, and regulations. The contractor shall maintain records of training and ensure availability for Government review. The Government shall retain the right to review the qualifications of all personnel filling positions with specific qualification requirements.

1.1.1. The contractor shall ensure employees maintain proper personal hygiene and a neat, professional appearance while in the performance of their duties. Contractor employees shall be easily recognizable by distinctive clothing or appropriate badges. Clothing and badges must bear the name of the company. For managers and supervisors, badges must include name and job title.

1.1.2. Personnel Language Proficiency. Contractor personnel shall be proficient in reading, writing, understanding and speaking English and the HN language at a level necessary to perform the duties and tasks of their position. The Contracting Officer may request demonstrations of ability to meet language proficiency requirements by any reasonable method.

1.2. INSTRUCTIONAL GUIDANCE: This document references various forms of instructional guidance contained in manuals, instructions, directives, regulations, laws, etc. The contractor shall meet the outcome(s) contained in the instructional guidance and is responsible for determining the most effective and efficient means to meet or exceed outcomes. The contract is performance based. As such, the contractor will employ the most cost effective methods of obtaining performance outcomes as long as these methods do not violate or compromise safety regulations or standards. The contractor shall implement the latest edition of applicable instructional guidance and advise the government of any updates. When instructional guidance updates impact the contract price, the contractor shall immediately notify the CO before implementing the update.

1.3. ORGANIZATIONAL CONFLICT OF INTEREST (OCI): The contractor (to include any subsidiary, affiliate, or successor entity) shall not compete (as a prime contractor, subcontractor, main supplier or consultant) during the period of this contract (to include extensions and one year thereafter) for any contract award for construction, supplies or services principally applying to any or all of the contract work sites under this contract for which the contractor initially served as the design agent or requirements developer. The Contracting Officer must provide prior written consent for any exceptions. This prohibition does not extend to a competitive follow–on to this contract.

1.4. RECORDS MANAGEMENT: The contractor shall conduct a comprehensive records management program to include creating, maintaining, and disposing of Government required records that are specifically cited in the PWS or required by the provisions of mandatory directives. If requested by the Government, the contractor shall provide the original record, or a reproducible copy of any such record, within 5 working days of receipt of the request.

1.4.1. The contractor shall retain and keep current all official files, manuals, charts, drawings, technical orders, and electronic documents required for the performance of this contract in accordance with AFMAN 37–123, AFI 33–364 and DoD 5015.02–STD. Furthermore, the contractor shall transfer all official documentation and files created, managed, and received to the follow–on contractor or Government personnel during the contract phase-in period. The contractor shall dispose of operational records and data as directed by the ACO if disposal guidance is not provided within other directives.

1.4.2. The contractor shall keep Technical Order (TO) libraries up-to-date. After receiving an updated TO, the contractor shall distribute the Technical Order (TO) to users within one business day.

1.4.3. The contractor shall refer requests for information to the ACO.

1.5. LOGISTICS SUPPORT: Many services and facilities are available at the installations serviced by the contractor. The use of these services and facilities by authorized contractor personnel shall be in accordance with the Status of Forces Agreement (SOFA). The lack of availability of any facility or service shall not serve as the basis for claims by the contractor against the Government for increased cost of contract performance. Facilities and services may include the following:

1.5.1. Commissary

1.5.2. AAFES facilities

1.5.3. Class Six

1.5.4. Customs exemptions and duty–free importation of household goods in accordance with HN country custom clearance regulations covering personal property of US contractor personnel.

1.5.5. Local government transportation for official government business (non–tactical vehicle).

1.5.6. Community recreational facilities.

1.5.7. Military banking services, accounting and finance services, and/or credit union.

1.5.8. Military Postal Service. IAW DoD 4525.6–M, DoD Postal Manual, personal mail services are available for U.S. citizen contractor employees and sponsored dependents. Contract related mail is authorized as official mail.

1.5.9. Mortuary Service. In the event of death of a contract employee or authorized dependent, the US government shall provide necessary assistance to include the embalming of remains for shipment and the expeditious handling of such remains. The contractor shall reimburse the government in accordance with applicable regulations and directives for the costs associated with handling and transporting contractor remains.

1.5.10. Officer and non–commissioned officer clubs.

1.5.11. Privately owned vehicle (POV) license.

1.5.12. POV registration.

1.5.13. Purchase of petroleum and oil (POL) products.

1.5.14. Transient billets. NOTE: Transient billets may be authorized on a space–available basis after all other eligible personnel have been billeted.

1.5.15. Messing facilities at remote sites (only on a reimbursable basis).

1.5.16. Continuing education services.

1.5.17. Chapel services.

1.5.18. Dependent schools (On a space-available, tuition–paying basis). NOTE: Dependent schools are not authorized on a space-required basis for contractor personnel.

1.5.19. Immunizations and physical examinations (only on a space available basis).

1.5.20. Firearm registration and control.

1.5.21. Law enforcement (limited to accident investigation and on-scene interpreters).

1.5.22. Registration of pets

1.6. MEDICAL SUPPORT

1.6.1. Emergency medical and dental services on a reimbursable basis.

1.6.2. Emergency transportation incidental to medical and dental treatment on a reimbursable basis.

1.6.3. (TURKEY - INCIRLIK): Transportation of contractor personnel to the Incirlik AB front gate in US government ambulances will be furnished at no cost. In the event of life threatening emergencies transportation in US government ambulances may be furnished beyond the Incirlik AB front gate by the US government on a cost reimbursable basis.

1.6.4. (TURKEY – INCIRLIK): Medical transportation by air of contractor personnel may be furnished by the US government. The cost to the contractor for medical air transportation will be at the rate provided in the international rate book if the transportation service is included in a routine flight schedule.

1.7. CONSERVATION OF UTILITIES: Contractor personnel shall conserve utilities and comply with established energy reduction policy. Contractor personnel shall reduce waste and recycle IAW mandated installation policy.

1.8. TRAVEL: The contractor shall conduct travel in support of mission requirements as defined in the PWS or as directed by the ACO.

1.9. CONTINGENCY/EXERCISE SUPPORT: The contractor shall support military exercises as required.

1.9.1. The contractor shall segregate contingency/exercise costs and submit separate invoices for reimbursement. The contractor shall detail contingency/exercise funds expended in the Cost Element Breakout (CEB).

1.10. MATERIAL ACQUISITION/EQUIPMENT PURCHASE: The contractor is responsible for obtaining all materials necessary to meet TSBMC requirements with the exception of Government Furnished Property (GFP). Materials shall be obtained through Government supply channels if available. For purchases in excess of $5,000, the contractor shall obtain written approval from the Functional Director/Functional Commander (or designated alternate) and the Administrative Contracting Officer (ACO) (or designated alternate).

1.11. SERVICES ABOVE AND BEYOND: When directed by the ACO, the contractor shall provide services that are within the general scope of the contract but not included in the contract baseline. Services Above and Beyond will be negotiated with the contracting officer on a cost-reimbursable basis.

1.12. HOURS OF OPERATION: Normal work hours are generally 0730-1630 Monday through Friday. However, specific functional areas may require different work hours. The work hours for local national employees should comply with applicable labor laws and/or labor agreements. Work hours do not include transportation time to and from work. The contractor is responsible for providing services on Host Nation and U.S. holidays where non-performance may cause mission failure. Holidays are scheduled events and services performed on holidays are not above and beyond requirements.

1.13. MISSION ESSENTIAL SERVICES: Mission essential services are the minimum support required to sustain flying operations and maintain key infrastructure. The contractor shall ensure mission essential services are provided without interruption, to include periods of crisis or worker unrest. In accordance with DFARs clause 252.237-7023, the contractor shall provide a written plan for continuing the performance of mission essential services. The mission essential services are:

1.13.1. CIVIL ENGINEERING: Base Power Plant, Water Production & Sewage Treatment, Runway Sweepers, Fire Department, Liquid Fuels Maintenance, After Duty Emergency Services for Electrical and Mechanical systems and Plumbing.

1.13.2. LOGISTICS: The mission essential services are:

1.13.2.1. LOGISTICS (Turkey only): MICAP Delivery (TMO), Vehicle Operations, Emergency Vehicle Maintenance for Ambulances, Fire Trucks, MHE, Wreckers, Refuelers, and Command & Control Vehicles.

1.13.2.2. LOGISTICS (Moron only): Emergency Vehicle Maintenance for Ambulances, Fire Trucks, MHE, Wreckers, and Refuelers, Aerospace Ground Equipment, Demand Processing and MICAP Support (Supply ).

1.13.3. SERVICES: Dining Facility with limited service options, Lodging (Hotel Frontera) with minimum linen exchange and janitorial service, and Lodging (Contingency Dorms) with minimum linen exchange and no janitorial service.

1.14. CONTRACTOR MANPOWER REPORTING: The contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Department of the Air Force via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

1.14.1. REPORTING: Inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the DMRA help desk.

1.14.2. USERS AND SAFEGUARDING OF INFORMATION: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

1.14.3 USER MANUALS: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

Chapter 2 - Program Management

2.0. PROGRAM MANAGEMENT (PM): The contractor shall provide operation and maintenance support services at the installations. The contractor shall appoint a Program Manager (Mandatory AN) and Alternate (Mandatory AN, may be dual–hatted). The contractor shall provide the Government with the resumes of the PM and Alternate PM immediately after appointment. The PM and Alternate shall have full authority to act for the contractor on all matters relating to daily operation of this contract. The PM shall not participate in strikes or labor unrest activities that result in absence from work.

2.1. KEY PERSONNEL: Key personnel shall be available to meet with Government representatives during normal work hours. For emergencies outside of normal work hours, the contractor shall provide the ACO a list of key personnel and associated phone numbers.

2.2. LOCAL WORKFORCE EMPLOYEE INFORMATION: The contractor shall provide the ACO a list of all employees by location and function. The list shall contain the following information: (1) Employee’s Name; (2) Date of Birth; (3) Location of Work; (4) Job/Position Title; (5) Labor Classification; (6) Nationality; (7) Date of Hire; (8) Monthly labor cost broken down into Salary, various Bonuses, Benefits, Social Security, Toxic/Hazardous Duty Pay and Night Shift Premiums, Longevity, Other (specify). With the exception of the employee’s name and position title, this information will not be considered proprietary and may be released as part of any future competitive solicitation of proposals.

2.3. SECURITY: The contractor shall implement a Security Training and Education program IAW installation Security Forces policies. The contractor shall train personnel within 30 calendar days of employment and annually thereafter. The contractor shall prevent unauthorized access to TSBMC-controlled facilities and equipment. The contractor shall develop procedures for key and lock combination control. The contractor shall ensure Information Condition (INFOCON) and Force Protection Condition (FPCON) are posted at the entrance to all contractor-operated or contractor-occupied facilities. The contractor shall comply with the Installation Security Plan (ISP) and the Anti–Terrorism/Force Protection (AT/FP) Plan.

2.4. PERFORMANCE MANAGEMENT: Implement performance assessment and improvement processes (Quality Management and Quality Control) that are documented in a Management Performance Assessment Plan (MPAP). Once accepted by the ACO, the MPAP will become a compliance document. The MPAP shall describe the contractor’s industrial and labor relations interface with the HN Government and unions. It shall also describe general support services to be provided by the contractor’s corporate and/or regional offices and interfaces with key Government personnel (i.e., Base/Wing/Group commanders, Contracting Officers, Contracting Officer Representative (COR) Supervisor, COR and Headquarters staff personnel). When revised, the contractor shall provide the MPAP to the ACO within 10 calendar days. Noted deficiencies shall be corrected in a timely manner and root cause analysis performed to prevent reoccurrence. The contractor shall report performance assessment data and metrics to include trend analysis, during the quarterly Performance Status Review Meeting.

2.5. INTERPRETATION/TRANSLATION SUPPORT: The contractor shall provide translation of operating instructions, procedures and all other documents required for efficient performance of this contract. The contractor shall develop procedures to rapidly communicate, translate, and/or interpret information between all organizational levels. Interpreters/translators shall be present during all exchanges of information requiring interpretation or translation.

2.6. REPORTS: The contractor shall electronically post and update reports listed in Appendix B. These reports shall be posted to a virtual, centralized point (i.e., a website). The contractor will limit electronic desktop access to the centralized point to only authorized government and contractor personnel. The centralized point and all data contained therein are the property of the Government and shall be passed on to the successor contractor for continuity of service.

2.7. SUPPORT AGREEMENTS. The contractor shall provide coordination on any Host–Tenant Support Agreement (HTSA), Inter-Service Support Agreement (ISSA), Memorandum of Understanding (MOU), leases and local agreements.

2.8. COST ELEMENT BREAKOUT: The contractor shall electronically submit a CEB in accordance with the instructions provided in Appendix H. The contractor shall submit the CEB to the ACO within 15 calendar days after the end of each month. A separate CPR shall be submitted for the Baseline and Contingency CLINs.

Section J, Attachment 1 – Performance Work Statement Solicitation Number: FA5613-13-R-0005

Attachment 1 – Performance Work Statement Chapter 3 – Civil Engineering

3.0. GENERAL. The contractor shall provide Civil Engineering functions in Spain and Turkey.

3.1. DIRECTOR OF CIVIL ENGINEERING (DCE) ROLE. The contractor shall provide a senior individual to provide guidance, advice, consulting services and staff coordination for Civil Engineering (CE) matters and be responsive to inquiries from Government personnel concerning any aspect of the operation. The contractor shall provide required training to maintain a proficient work force and ensure compliance on CE related inspections. Inspections may include, but are not limited to USAFE/AFIA Management Internal Control Tool Set (MICT) directed Self Inspections, Unit Compliance Inspections (UCIs), Nuclear Surety Inspections (NSIs), Environmental Safety Occupational Health Compliance Assessment Management Program (ESOHCAMP), Environmental Management System (EMS) Audits, internal self-inspections, and Staff Assistance Visits (SAVs). The contractor shall assist in the preparation of annual USAFE Civil Engineering awards, Installation Excellence awards, and other award submission packages.

3.2. MEETINGS. The contractor shall be administratively responsible for all meetings, councils, committees, etc., when CE is the office of primary responsibility and shall attend meetings when CE attendance is required. Administrative responsibility includes but is not limited to scheduling, distribution of agendas, notes, minutes, and visual aids within established time frames. Develop, update, and maintain briefings for CE facilitated meetings to include the Commander’s Update Briefings and the Commander’s annual Base to Command (B2C) Briefing.

3.3. ADMINISTRATION. Maintain a suspense system and administrative correspondence files and electronic files (e-files). Meet suspense dates for data calls, correspondence, and reports. Maintain current CE reference documents, forms, manuals and other publications. Maintain any CE supported or required Host–Tenant Support Agreement (HTSA), Inter-Service Support Agreement (ISSA), Memorandum of Understanding (MOU), leases and other local agreements. Prepare and submit documentation to Office of Defense Cooperation (ODC), host-nation agency, or local authorities as required to accomplish design, construction or other Civil Engineering work. Coordinate with the local/headquarter HN authorities on design and construction projects as required. Maintain and update base instructions and plans for which CE is the Office of Primary Responsibility (OPR). Coordinate on plans affecting the CE function.

3.3.1. (TURKEY): Support and respond to inquiries concerning Defense and Economic Cooperation Agreement (DECA) site visits/inspections.

3.4. RESOURCE MANAGEMENT. Provide effective financial management, real property, information technology management, and trend analysis.

3.5. FINANCIAL MANAGEMENT (FM). Accomplish efficient and effective planning, reporting and management of CE finances IAW AFI 65-601. Develop and maintain the financial plan as well as other reports as listed in Appendix B. Maintain ACES-FM database. Maintain current fiscal year budget and prepare reports as required. Process applicable forms and allocate funds according to approved budget. Monitor expenditures and determine if additional funds are required. Deobligate excess funds. Submit additional justification or impact statements for unfunded requirements or additional funding needs. Track reimbursable expenditures and submit documents to obtain reimbursement. Manage contract funding. Manage and conduct audits. Provide data to Base Finance, Resource Advisors, and HQ USAFE as required. Participate in the financial working group, the financial management board, and other required meetings.

3.6. REAL ESTATE (RP). Manage USAF Real Property IAW UFC 1-300-08, AFPD 32-90, AFI/AFH 32-9000series and applicable USAFE Instructions, Supplements and policy memoranda. Exercise CE responsibilities concerning real property acquisition, accounting, reporting, facility use, and disposal including return to HN as set forth in applicable directives and with consideration of the NATO/SOFA, Defense and Economic Cooperation Agreement (DECA), and any other arrangements between USAF and HN. Maintain real property accountable records within the official Air Force database (ACES-RP, NexGen IT) and update/maintain any database tools provided by the Air Force with current real property data (i.e. S-File). Accomplish physical inventories and boundary inspections IAW the respective regulatory guidance. Process and submit required HN documents for facility registration, de-registration, transfer, or other transactions upon completion of new construction, major alterations, and demolition. Establish and maintain documentation regarding return to HN IAW DODI 4165.59, Enclosure 4. Support HHQ functional offices in residual value negotiations and calculations of US investments on an as needed basis.

3.7. REAL ESTATE LEASES. Manage leased facilities for USAF use. Prepare documents and participate in negotiations necessary for the acquisition, administration, maintenance, termination and lease administration of real property in accordance with regulatory guidance (i.e USAFE Supplement 1 to AFI 32-9001). Record and track alterations, improvements, and repair costs on leased facilities. Assist HQ USAFE in lease/property use matters and other real property actions. Perform lease surveillance regarding US and lessor rights, investigate claims, control rental payments, and effect payments for claims, if authorized. Manage and maintain copies of leases.

3.8. INFORMATION TECHNOLOGY. Manage, operate and maintain information technology systems specific to Civil Engineering. Operate and maintain the Automated Civil Engineering System (ACES)/NexGenIT and Interim Work Information Management System (IWIMS) programs, associated subsystems and their successor/future programs. Perform regular system backups to ensure protection of data. Control and monitor computers and associated equipment provided to contractor personnel. Execute computer system security officer duties and assure compliance with USAF directives and instructions governing physical and operational security. Provide IWIMS and ACES/NexGenIT systems access and user-support to authorized personnel within 1 duty day. Use industrial engineering techniques to study work center operations to improve processes.

3.9. TREND ANALYSIS. Conduct quarterly trend analysis and studies that focus on CE operations (e.g., planned versus actual manhours, materials, and costs in accomplishment of requirements). Provide an overall evaluation focusing on the overall effectiveness/efficiency of operations.

3.10. ENGINEERING AND CONSTRUCTION MANAGEMENT. Provide planning, design, and construction services. Manage and update the Automated Civil Engineer System-Project Management (ACES-PM) module and NexGenIT software (Tririga).

3.11. COMMUNITY PLANNING AND PROJECT PROGRAMMING. Plan and program new facility construction, repair, and maintenance projects in accordance with Facilities Board priorities and available funding. Manage project development, planning and programming processes IAW applicable guidance (e.g. AFI 32-1021, AFI 32-1022, AFI 32-1032, AFM 91-201). Perform maintenance engineering and planning to include development, maintenance, and delivery of 10-year infrastructure maintenance and repair plans consistent with the USAFE Structures, Utilities, and Pavements Evaluation Report (SUPER) framework. Compile project requirements and submit for appropriate funding programs. Comply with AFPD 32-10 in the development and maintenance of required Activity Management Plans (AMPs) and the Base Comprehensive Activity Management Plan (BCAMP). Populate, maintain, and utilize Space-File/Space Use GIS Tool (or replacement program) for planning/documentation purposes as required by government personnel. Execute space utilization update no later than one month after space use change is implemented. Obtain approval from the appropriate authority for projects defined in the local project approval delegation letters. Develop and manage siting and waiver requirements. Manage and update the Base Comprehensive Plan and associated plans IAW AFI 32-7062 and HQ USAFE guidance. Provide Civil Engineering support for the Airfield Operations Certification Inspection (AOCI) inspection IAW AFI 13-218 and other airfield inspections IAW AFI 13-213. Comply with AFI 32-1010 to maintain and update information, conduct briefings, and draft meeting minutes required for the Facilities Working Group and Facilities Board. Develop and manage project funding programs and ensure data and documents are prepared for data calls. Develop and manage the NATO program IAW applicable directives and regulations. Plan and program infrastructure studies IAW all applicable AFIs and MAJCOM guidance.

3.12. DESIGN. Provide design services in support of current and projected facility and infrastructure construction and renovation projects. Manage a design program for in-house, Architectural and Engineering (A&E), and/or third-party designs. Complete project designs within the time period established by the USAF and HQ USAFE. Design services may include writing statements of work, specifications, preparing cost estimates, developing design drawings, analyzing field problems, identifying solutions, providing infrastructure plans, planning for future facility needs, incorporating AT/FP requirements (IAW COMUSAFE AT/FP Plan 10-245) and project review processes. Ensure project designs and specifications are in English and the HN language and reviewed by a registered Professional Engineer IAW host nation requirements. Facilitate A&E design processes and assist Contracting with acquisition. Update and maintain the Base Architectural Compatibility Guide (ACG) and ensure design efforts comply with the requirements of the ACG. Provide engineering support for review and coordination to other agency projects including, but not limited to Army Corps of Engineers (USACE), Navy Field Engineering & Architecture Department (FEAD), NATO MILCON, and Defense Logistics Agency (DLA). Coordinate engineering design related activities with HN agencies.

3.13. TECHNICAL SERVICES. Provide technical services to support design and construction projects. Manage facility record drawings for real property and real property installed equipment. Maintain drawings in automated computer aided design (AutoCAD) Provide reconnaissance, geodetic, construction, and facility surveys as needed. Develop, implement and manage the GeoBase program IAW USAFE GeoBase Strategic Plan Concept of Operations (CONOPS). Maintain and update the Common Installation Picture (CIP) and associated tabs using IAW Spatial Data Standards for Facilities, Infrastructure, and Environmental (SDSFIE) format SDSFIE and Federal Geographic Data Committee (FGDC) metadata standards. Geobase Manager is responsible for organizing/facilitating GeoSpatial Working Group (GWG) IAW USAFE directives. Maintain, update and administer the installation GeoBase Website.

3.14. CONTRACT EXECUTION AND CONSTRUCTION MANAGEMENT. Manage and inspect construction projects IAW AFI 32–1023 and contract specifications. Ensure proper coordination with users and involved agencies. Conduct inspections and document contractor progress and deficiencies. Evaluate contractor's submittals and coordinate Government furnished property. Provide contractor escorts for construction-related activities. Coordinate construction utility outages and traffic changes with base agencies and affected personnel at least 10 duty days in advance. Conduct project acceptance inspections, complete contract closure documents, and ensure submittal of as-builts and manuals. Implement and manage a warranty/guarantee program. Perform post acceptance inspections within 30 to 60 calendar days prior to the expiration of project warranties. Provide construction management liaison for projects handled by US Army Corps of Engineers, NATO, or other third-party agencies. Provide inspection oversight and coordination for major MILCON projects managed by USAFE/AFCEE and executed by US Army Corps of Engineers. Perform Quality Assurance surveillance, report issues and coordinate resolution of identified issues. Identify and coordinate reliability, availability, and maintainability issues and other issues impacting future sustainability and/or cost impacts.

3.14.1. (TURKEY - INCIRLIK) CONTRACTOR ESCORTS. Establish an escort office to coordinate escort requests by base agencies. Provide Contractor Gate management and escort capabilities Monday thru Friday from 0730-1630. Provide escort service on the weekend when notified at least 12 hours in advance. Provide escorts for delivery trucks that enter Contractor Gate at a ratio of one escort for every four vehicles. Only one escort is required for buses. Provide escorts for vehicle deliveries to TMO, commissary, and AAFES facilities. Delay closure of Contractor Gate to 1800 when notified by the TMO office that ongoing deliveries will not be completed by 1630. Provide contractor escorts for all construction-related activities with exception of those in secured locations.

3.14.2. (SPAIN – MORON) CONTRACTOR ESCORTS. Establish an escort office in support of the contract to include applicable vendors and sub-contractors. Train and manage restricted area workers, escorting and vouching individuals. Coordinate with Airfield Management and Security Forces to support U.S. and Spanish Air Force security policies.

3.15. ENERGY PROGRAM MANAGEMENT/UTILITY CONTRACTS. Develop and manage an effective Energy Management program IAW AFPD 23-3, 90-17, and AFI 90-1701, AFI 32-1061 (utility rates and reimbursables), AFI 32-1023 and AFFEC Capital Investment Plan (energy project programming requirements), and AFEPPM 96-3 AFERS reporting, applicable US energy policies and USAFE guidance. Develop Installation Energy Management Plan. Conduct a base-wide energy awareness program and provide quarterly action reports. Conduct quarterly Energy Management Steering Group meetings and provide meeting minutes to USAFE. Provide monthly utility reporting in Air Force Energy Reporting System (AFERS). Conduct facility energy and water conservation audits (10% of facilities per year). Maintain and manage utility contracts to include validation of utilities invoices. Monitor the marketplace and investigate the most cost-effective utility agreements/contracts with local utility companies. Verify utility bills to ensure payments reflect actual consumption and costs. Provide analysis of utility records to include conservation and cost reduction recommendations to base leadership and HQ USAFE.

3.15.1. ENERGY RESOURCE EFFICIENCY MANAGEMENT. Develop and manage an energy construction program, including the identification, programming, and advocacy of facility/infrastructure projects that will move the installations toward the goal of achieving DoD/MAJCOM/Installation energy reduction/renewable goals and utility cost reductions IAW applicable DoD publications to include AFPD 32-10, Installations and Facilities. Create/maintain energy policies, facility audits, Building Life Cycle Cost (BLCC) Program, Return on Investment (ROI) metrics, cost performance improvement recommendations, and engineering man-hour/project cost estimates as necessary to support the energy projects through the programming and approval process at AFCESA. Utilize energy audits, analytical studies, building life cycle cost analysis, energy projects and best practices to reduce overall energy/resources consumption and meet established conservation goals. Tracking for payback of efforts will be accomplished in accordance with applicable guidance. Annotate actions and associated savings reports quarterly and annually that include current value (realized or projected savings) and future savings.

3.16. ENVIRONMENTAL MANAGEMENT. Manage environmental compliance, pollution prevention, and natural/culture resources management programs IAW HN Final Governing Standards (FGS) and USAF requirements/instructions. Manage environmental remediation program according to DoD 4715.8, EUCOM Directive 80-2 and USAFEI 32-7067. Prepare SOWs and cost estimates for environmental studies, designs, and projects. Develop and manage environmental budget. Maintain and update approved USAF environmental database. Participate in environmental seminars, workshops, and conferences. Augment USAFE ESOCAMP’s as functional experts when requested.

3.17. COMPLIANCE. Continually assess operations for compliance with the FGS and identify and investigate non-compliant conditions. For each non-compliant condition, develop a Management Action Plan (MAP) and validate with the responsible entity. Manage non-compliant conditions and MAPs through the USAFE-approved Environmental Management System (EMS) database. Close out non-compliant conditions by developing project plans and requesting funding IAW AFI 32–7001. Serve as installation lead for Environmental, Safety, and Occupational Health Compliance and Management Program (ESOHCAMP) assessments. Provide pre-visit information and make logistical arrangements as requested by external ESOHCAMP team. Manage post-assessment actions. Schedule and facilitate Environmental, Safety, Occupational Health Council (ESOHC) meetings IAW AFI 90-801.

3.17.1. CONFORMANCE WITH ENVIRONMENTAL MANAGMENT SYSTEMS. The contractor shall perform work under this contract consistent with the relevant environmental policy and objectives identified in the installation environmental management system (EMS). The contractor shall perform work in a manner that conserves water, energy and other resources to the maximum extent feasible and ensure minimum production of waste as possible, giving preference to recycling and reutilization opportunities. Furthermore, the contractor shall give preference to less toxic materials whenever available and still reliable for their work. In the event an environmental nonconformance or noncompliance of host nation and USAF environmental laws and regulations associated with the contracted services is identified, the contractor shall take corrective and/or preventative actions. In the case of a noncompliance, the contractor shall respond and take corrective action immediately. In the case of a nonconformance, the contractor shall respond and take corrective action based on the time schedule established by the EMS Coordinator. In addition, the contractor shall ensure that their employees are aware of the environmental management system on base and how these requirements affect their work performed under this contract. All on-site contractor personnel shall receive the installation EMS awareness level information.

3.17.2. CONFORMANCE WITH ENVIRONMENTAL REQUIREMENTS. The contractor shall perform all work in accordance with applicable host nation and US Air Force environmental laws, regulations and operating standards, including but not limited to the Final Governing Standards (FGS) of the host nation. The contractor shall be immediately capable of understanding and addressing environmental laws and regulations as they pertain to work performed under this contract. The FGS for the host nation and other important environmental laws & requirements applicable for all contractors working on base will be made available upon request.

3.18. HAZARDOUS MATERIAL/WASTE. Implement a hazardous material management program IAW AFI 32–7086 and Chapter 5 of FGS. Manage and operate hazardous waste storage and disposal program IAW AFI 32-7042 and Chapter 6 of the FGS. Report hazardous substance spills IAW USAFE policy directives. Ensure hazardous waste is collected and transported to hazardous waste accumulation points (HWAP) and the Hazardous Waste Storage Area (HWSA). Provide environmental policy and procedural training to personnel who manage, handle and store hazardous waste within 30 calendar days of arrival. Ensure building occupants and housing residents of facilities that contain asbestos are notified of the location and condition of the asbestos-containing material. Maintain the Facility Asbestos Register and Asbestos Abatement Project List. Develop a base map that shows the buildings with lead containing materials and locations of suspected and confirmed contamination sites. Remediate contaminated soil. Be responsible for clean–up at installations on the Real Property Accountable Office (RPAO) account. Identify and validate suspected contaminated sites and build action plans for cleanup of suspected contaminated sites IAW EUCOM Directive 08-2, applicable laws and HN FGS.

Incirlik Only: Recycling program is included in Solid Waste Collection and Removal contract administered by 39 CES.

3.18.1. POLLUTION PREVENTION. Manage a pollution prevention program to ensure pollution is minimized. Establish a qualified recycling program IAW AF policies and HN environmental regulations. Collect and transport recyclable materials off base. Ensure waste reduction efforts meet USAF/USAFE goals.

3.19. PLANS AND PROGRAMS. Implement and manage environmental programs to include natural and cultural resources conservation program, asbestos management program, hazardous waste management program, spill response program, lead-based paint management program, solid waste management program, storm water pollution prevention program, drinking water program, wastewater sampling program, air emissions program, storage tank program, pollution prevention program, and the environmental management system. Implement the Environmental Impact Analysis Process (EIAP) program IAW DOD Directive 6050.7. Perform and document an environmental impact analysis for actions conducted at the base that could potentially impact the environment. Establish a Green Procurement Program IAW USAF & USAFE policy. Hazards and FSDs shall be managed, tracked and documented IAW AFI 32-10141, Planning and Programming Fire Safety Deficiency Correction Projects.

3.20. OPERATIONS. Provide quality and cost-effective facility and infrastructure maintenance, heavy repair, material acquisition, and assistance to CE customers. Effectively manage manpower and resources to operate, maintain, inspect, repair, overhaul, install, construct, demolish, and logistically support real property (see AFI 32-9005), infrastructure systems, real property installed equipment (RPIE), Equipment Authorization Inventory Data/Document (EAID), and Non-Real Property Equipment/System. Operate and maintain systems to meet the required operational rates as shown in Appendix C. Ensure each shop maintains updated drawings of their respective systems. Coordinate scheduled system outages with affected base agencies and CE at least 10 duty days prior to the outage. The Operations Flight shall develop, oversee, manage, execute, and review a recurring work program for all routine, redundant, recurring work involving real property, real property installed equipment, or systems and other equipment maintained by CE IAW AFPAM 32-1004V3, Working in the Operations Flight Facility Maintenance. Support base special activities with needed services and equipment.

3.20.1 WORK BEYOND IN SHOP CAPABILITY. The contractor shall review and confirm the quality of work completed meets proper standards for subcontracted work that is outside the contractor's in-house capabilities but within the scope of the contract. Examples of this type of work include, but are not limited to, elevator maintenance, sliding door maintenance, pop up barrier maintenance, crane inspections, hoist inspections, compressor inspections, etc

3.21. WORK AND RESOURCE MANAGEMENT.

3.21.1. SERVICE CALL. Provide a 24/7 emergency service call. Staff service call with a bilingual person to receive, log, and control work requests. Ensure Direct Scheduled Work (DSW) are completed within the times outlined in the following sentences. Respond to emergency calls within thirty minutes. Eliminate emergency conditions within 24 hours of notification. Work shall continue until the emergency has been alleviated or the service has been restored. Respond to urgent work requests within 8 hours. Urgent work requests include work required to correct a condition which could become an emergency, work that could seriously affect morale, work that has command emphasis, or work required to accomplish its mission. Eliminate urgent conditions within seven calendar days of notification. Perform routine work within 30 calendar days of receipt of materials.

3.21.2. PRODUCTION CONTROL. Process work requests IAW AFI 32-1001 and maintain the IWIMS/ACES work control system or approved equivalent. Ensure work orders are coordinated and approved prior to accomplishment. Provide required assistance to customers preparing work requests. Issue Base Civil Engineering Work Clearance Requests (AF Form 103) when required. Develop and manage a warranty/guarantee program for warranty items with a cost of at least $1,000 when the warranty on item can feasibly be enforced (Note: When items are procured outside the country it may not be cost effective to pay the shipping cost to return the item for repair.) Manage facility folders. Upon completion of work, provide record drawings and documentation to engineering and real property sections to allow for recapitalization and close out. Serve as the equipment custodian for radios, pagers and other required equipment. Establish and maintain a complete cost collection work order system and coordinate with Financial Management and Real Property.

3.21.3. PLANNED AND SCHEDULED WORK. Perform planned work for maintenance, repair and service contract work. Determine the scope, method, type and quantity of materials. Provide labor and cost estimates for planned work. Develop cost estimates and bills of material within plus or minus 25% of the total cost (manpower and materials). Develop an In-Service Work Plan and complete in-house work within six months of receipt of materials. Handle any work beyond the scope of the in-house workforce as a service contract. Perform preparation, planning and logistical support actions to ensure quality accomplishment of service contracts. Establish and maintain a Top Priority Work Order Program to focus the contractor’s efforts on Commander priorities. Manage a Recurring Work Program (RWP) on infrastructure and facility systems IAW AFI 32-1001 and applicable manuals, regulations and technical orders. Develop the RPIE listing and maintenance schedule.

3.21.3.1. The facility maintenance manager should schedule facility visits on a 30 to 90 day cycle and ensure accomplishment of recurring work, minor maintenance and repair, and selected work orders.

3.21.4. MATERIAL ACQUISITIONS RESEARCH. Procure, receive, issue, inventory, warehouse and manage CE materials, supplies, tools, equipment, and vehicles in support of Base Civil Engineer (BCE) work requirements supporting real property and/or real property installed equipment IAW AFPD 23-1, AFIs 32-1001, 32-1032, AFPAMs 32-1001V4 and 32-1125V1. Material acquisitions will maintain an In-House Facilities Store. The Store will include bench stock holding and residue for CE craftsman and a self-help store for base facility managers. Ensure materials and appliances are available to meet work requirements. When funding is available material shall be purchased within 15 duty days. Determine quantity and ensure availability of special level parts and equipment necessary to maintain critical systems. Maintain and manage the Civil Engineer supply chain system within the Civil Engineer Material Acquisition System (CEMAS) module of the Interim Work-order Information Management System (IWIMS) or approved equivalent. Store hazardous and flammable material IAW USAF, base, and HN regulations. Ensure operators are trained on specialized equipment.

3.21.4.1. (TURKEY - INCIRLIK). Provide approval interface and coordination with Turkish Air Force (TURAF) Security and TURAF Civil Engineering for materials/equipment entering or exiting the base. Coordinate with TURAF to assist local vendors with obtaining base security clearances and permissions for pick-up and/or deliveries. Perform pick-ups and/or deliveries when TURAF will not allow vendors on base.

3.21.5. SELF-HELP. Provide self-help service to customers. Establish and maintain a Self-Help Store capability, providing common repair parts and tools for use by Facility Managers and MFH occupants. Provide and maintain technical how-to-do-it resources. Conduct and document training on various types of portable power equipment for use on self-help work orders. Inspect and document progress of self-help work orders to ensure work is within the requirements of building codes when necessary.

3.21.5.1. (MORON) Self-Help hours shall be 0900-1200 and on call service from 1300-1600 hours Monday – Friday.

3.21.6. FACILITIES MANAGEMENT. Provide cost-effective facility/equipment repair and maintenance. Establish, manage and conduct a facility manager education program IAW AFPAM 32-1004 V3 Para 2.3. Manage the maintenance and repair of RPIE. Establish and maintain a maintenance schedule for RPIE IAW Technical Orders/commercial manuals. Within five workdays of installation date, accomplish initial inspection of new equipment added to the contract for maintenance. Annually update the Base RPIE listing.

3.21.7. MECHANICAL. Operate, inspect, maintain, and repair heating and cooling components, distribution systems and Energy Monitor Control Systems (EMCS) IAW USAF directives, manufacturers' manuals, and HN FGS. Accomplish seasonal maintenance to ensure heating and cooling systems are operational by timeline set by installation leadership. Minimize the release of Ozone Depleting Substances (ODS) and maintain required records. Develop and maintain a Base Refrigerant Management Plan (BRMP).

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