| Some PMTL list requires RS Means, which may provide recommended hours. For the PMTL items without hours, the Government doesn’t provide hours, only detailed requirements. It is the offerors responsibility to estimate the associated hours based on their research and resources. | | | | |
| 7 | Attachment 8 - Pricing Matrix Worksheet | CLIN x0013 Temporary Facility Maintenance | Will the Government provide a breakout in Attachment 1A by shop for the Temporary Facilities? If not can government provide a percentage by shop of what is provided that would be done at the temporary facilities? If not will the Government provide a plug number as only incumbent know the current level of effort for the temporary facilities? | The Government does not currently track the number of work tasks that have occured for each of the temporary facilities. When TAFB transitioned from ACES/IWIMS to TRIRIGA, the historical workloads associated with each individual facility was lost. We have spoken with AFCEC and the data appears to be unrecoverable. For the purposes of proposal, all contractors should assume that temporary facilities constitute 5% of the work load across all shops. The only support provided to temporary facilities that are leased are pest management, signs, and locks. The Government owned temporary facilities are maintained by the BOS Contractor, but the summation of all temp facility work constitues approximately 5% of total work by craft. |
| 8 | Attachment 1 PWS | Para 1.3.1.7 | Please confirm that are only 8 bridges that require inspection? | Confirmed, there are only 8 bridges that require inspection by BOS Contract Personnel, largest is 81 Square Yards. |
| 9 | Attachment 1 PWS | Para 1.3.4 | How many building on Tyndall have Asbestos and what has been the historical workload for Asbestos Abatement? | There have been 0 hours attributed to Asbestos Abatement at TAFB by BOS-I contract personnel. The transference of responsibility from Installation Management Flight (CEI) to Operations Flight (CEO) was a recent occurence. The requirement isnt for the BOS contractor to perform abatement, but they are required to inspect and run the abatement program (i.e. working through hiring abatement contractors, etc) |
| 10 | Attachment 1 PWS | Para 1.5 | Will the Government provide the workload for Material control operations for the past 4 years like it did for the Maintenance shops? | The material control personnel historical workload is 9360 labor hours per year. This includes the admin, material procurement, and U-FIX-IT. This annual amount has been consistent for total length of current contract. |
| 11 | Attachment 1 PWS | Para 1.5.2 | Please confirm the Government required a body to be in U-Fix-It function from 0700 to 1500 Mon thru Fri except federal holidays | The government will not direct the contractor how to man the U-Fix-It function. The requirement is for it to be open for customer service from 0700 to 1500 Mon through Friday except Federal holidays. |
| 12 | Attachment 1A- Historical Workload 20 July 2022 | Craftsman Manpower Tab | Lines (3, 10, 17 , 24, 31 and 38) are called PM, if this is true PM workload why is there hours in Column G, H, I & J since there are titled Services Call? Please clarify why hours are assigned to Service Calls for PMs | This is a nomenclature issue that relates to the shop types that previously existed. We left the data in this format because it is the way that came out of ACES/IWIMS. These are different shops. Historically there was a shop dedicated to purely service calls. However, based on available manpower, they also accomplished PM tasks when required. |
| 13 | Attachment 1A- Historical Workload 20 July 2022 | Craftsman Manpower Tab | Where is the workload for the Electrical shop as only showing workload for High Voltage? | The Column for 452-2B Service Call Electrical is interior electrical work. It is Column H |
| 14 | Attachment 1A- Historical Workload 20 July 2022 | Craftsman Manpower Tab | What is the breakout for 452-2B Service Call Electrical for Interior and High Voltage Electrical Work? Or do we assume it is all Interior? | The Column for 452-2B Service Call Electrical is interior electrical work. The Column for High Voltage Electrical Work is exterior. |
| 15 | Attachment 1 PWS | Para 1.7.1.2 | What is the workload for Locksmith services as it is not provided in Attachment 1A? | Locksmith hours are captured under Vertical 451-IA |
| 16 | Attachment 1 PWS | Para 1.8.2.6 thru 1.8.2.14 | Will the Government provide the workload for all these areas as there is none currently provided in Attachment 1A and contractor is required to perform these functions and currently only the incumbent has this knowledge? | The workload associated with Paragraph 1.8.2.6-1.8.2.14 are all found within the Plumbing shop. |
| 17 | Attachment 1 PWS | Para 1.9.13 | What is the historical workload for the past 3 years for UH Room Turnover as it is not broken out in Attachment 1A as only the incumbent has this knowledge? | Dorm managers submit Work Tasks as rooms become unoccupied. Historical data is mixed in with total hours |
| 18 | Attachment 1 PWS | Para 1.9.13 | What CLIN is the UH Room Turnover charged too? Will the Government add a CLIN for this work? | There is no specific CLIN this is charged to. It is charged to the craftsman labor and material in the same way that any other work order would be accomplished. There is no UH CLIN. |
| 19 | Attachment 1 PWS | Para 1.9.4.2 | What CLIN does the Government want the FOCUS workload be staffed and priced against? To shops or will a CLIN be added? | There is no specific CLIN this is charged to. It is charged to the craftsman labor and material in the same way that any other work order would be accomplished. There is no FOCUS CLIN. |
| 20 | Attachment 1 PWS | Para 1.5.1 | Is MAXIMO a government provided program with the contractor paying for the annual subscription renewal only? | Because TRIRIGA/NEXGEN-IT does not currently allow BOS Contract Personnel to utilize the material acqusition portion, the Government Purchased MAXIMO for use. The annual renewal/annual licensing is paid for by the BOS Contractor. |
| 21 | Attachment 1 PWS | Para 1.5.1 | Does the contractor have to use MAXIMO if it has an accepted system being utilized on another USAF CE contract for material acquisition system? | MAXIMO is required for use by the BOS Contractor |
| 22 | Attachment 1 PWS | Para 1.7.2.1 | The PWS paragraph references boardwalk gazebos but none can be found in Attachment 1B, Will the Government remove Gazebos from PWS or update Attachment 1B? | Yes. Once new construction completes, the RP records will reflect the new pavillions (gazebos) |
| 23 | Attachment 1 PWS; Attachment 1D | Para 1.3.1.1 | States the following: "The R&O Lead shall be a licensed Professional Engineer (PE) in any of the 50 United States or U.S. Territories" but Attachment 1D, Line 3 says only FL for R&O Lead. Will this conflict be resolved by changing either the PWS or Attachment 1D so they match up? | The R&O Lead can be registered in any US State or Territory. Appendix 1D will be updated to reflect. |
| 24 | Attachment 1 PWS and Attachment 1A | Para 1.9.4.2; Craftsperson Manpower Tab, FOCUS WL Hours | PWS Para 1.9.4.2 says contractor will do minimum of 10,000 hour annually but for FY 18 and FY19 they are both way under that number, can the government explain why contractor didn’t meet the 10,000 hours for FY 18 and FY 19? | Differences in workload can be mostly attributed to Hurricane Michael, which devistated Tyndall AFB in FY19 (October 2018). The immediate recovery period dramatically reduced FOCUS Hours, as work priorities shifted to recover and operate the base. |
| 25 | Attachment 1 PWS and Attachment 1A | Para 1.9.4.2; Craftsperson Manpower Tab, FOCUS WL Hours | PWS Para 1.9.4.2 says contractor will do maximum of 15,000 hour annually but for FY 20 and FY21 they are both way over that number, can the government explain why contractor didn’t meet the 10,000 hours for FY 20 and FY 21? | Hurricane Michael dramatically changd the landscape of Tyndall AFB, which led to numerous projects being under estimated manhour wise. For example, pouring large concrete pads historically took fewer manhours, but the increased height of the water table now requires well-pointing, pumping, and stabilization. Projects that the current BOS planner estimated took longer (than anticipated) across the board. The governments position is that the BOS contractor shall plan their work NTE that hour threshold. |
| 26 | Attachment 1 PWS and Attachment 1A | Para 1.8.1.2; Craftsperson Manpower Tab, LUC 19 WL Hours for EMCS Column T | PWS Para states we must monitor 24/7 356 days year but Attachment 1A LUC workload in Column T only has an average of 409 hours for the 4 yrs. provided. Are the hours correct and if so, has the PWS requirement changed from pervious contract? If it hasn’t, how is this requirement currently being met? | EMCS logs part of their hours against the HVAC shop and part with EMCS (based upon the specific task they are working). The BOS Contractor MUST have 24/7/365 coverage of EMCS |
| 27 | Attachment 1A- Historical Workload 20 July 2022 | Craftsperson Manpower Tab, LUC 19 WL Hours | Why is FY 21 hours so much higher than the total hours for FY 18, 19 and 20 as they are double over FY 18 and 19 and close to double for FY 20? Please validate the hours are correct for all years | The LUC 19 line item is a historic designator from ACES/IWIMS. When the data was pulled it had forecast the work requirement rather than ending when it was suppossed to. Attachment 1A has been revised to reflect this. |
| 28 | Attachment 1A- Historical Workload 20 July 2022 | Craftsperson Manpower Tab, DSW Emergency | Will the government explain why the DSW Emergency hours goes from average of 241 for FY 18,19 and 20 to over 36,600 for FY 21? Are these numbers correct? IF so why such a dramatic uptic in Emergency hours in FY 21? | The emergency and urgent line items had been swapped. Attachment 1A has beenrevised to reflect this. |
| 29 | Attachment 1A- Historical Workload 20 July 2022 | Craftsperson Manpower Tab | Why is the Data the same for FY 20 DSW Emergency and FY 21 DSW Urgent? Will this be corrected and a new Attachment 1A be issued? | Attachment 1A revised to correct this issue. |
| 30 | Attachment 1A- Historical Workload 20 July 2022 | Craftsperson Manpower Tab | It appears the Workload for FY 21 DSW Emergency and FY 21 DSW Urgent were put n wrong lines, please confirm? IF so will the data be updated and new Attachment 1A be issued? | Attachment 1A revised to correct this issue. |
| 31 | Attachment 1A- Historical Workload 20 July 2022 | Craftsperson Manpower Tab | Why are DSW Urgent so much higher than DSW Routines for FY 18, 19 and 20 as normally DSW Routines are the highest numbers? Please confirm the hours are correct. | Tyndall AFB was devestated by Hurricane Michael on 10 Oct 2018. The routine work orders became far fewer as the recovery actions (mostly urgent and emergency) were occuring. Under normal conditions, PM/Routine are generally the most common type of work, which is not reflective of FY18-20 at Tyndall AFB. |
| 32 | Attachment 1A- Historical Workload 20 July 2022 | Craftsperson Manpower Tab | Column F is titled 451-IA Vertical but there is no reference in the PWS, Attachment 1. Will Government delete this workload or update the PWS to include Vertical? If not will Government define what crafts and PWS sections would be doing this work listed und Column F, 451-IA Vertical? Please advise how and where this should be handled and used. | The titles for the various shops came from ACES/IWIMS, which has since been replaced by NEXGEN. The verical shop and carpenters shop are one shop, but were broken down in ACES/IWIMS based on type of work. The PWS paragraphs that relate to both shops are: 1.7.1 and all its sub sections (Structures, roofs, locks, signs, etc) |
| 33 | Attachment 1A- Historical Workload 20 July 2022 | Annual DSW Count Tab | Column F is titled 451-IA Vertical but there is no reference in the PWS, Attachment 1. Will Government delete this workload or update the PWS to include Vertical? If not will Government define what crafts and PWS sections would be doing this work listed und Column F, 451-IA Vertical? Please advise how and where this should be handled and used. | The titles for the various shops came from ACES/IWIMS, which has since been replaced by NEXGEN. The verical shop and carpenters shop are truly one shop, but were broken down in ACES/IWIMS based on type of work. The PWS paragraphs that relate to both shops are: 1.7.1 and all its sub sections (Structures, roofs, locks, signs, etc) |
| 34 | Attachment 1A- Historical Workload 20 July 2022 | Annual DSW Count Tab, Column M | Why is shop 454-4B Wastewater blank for FY 18,19 and20? Will this be populated and if so will government provided updated Attachment 1A? | The work for wastewater is handled by the Plumbing Shop. For the purpose of streamlining, TRIRIGA and ACES/IWIMS data is combined. The nomenclature between the two systems isn't identical. Under ACES/IWIMS, there was no Wastewater Shop, but under TRIRIGA there is. That is why the FY which represents the advent of TRIRIGA at TAFB has tasks associated, but FY18-20 do not. |
| 35 | Attachment 1A- Historical Workload 20 July 2022 | Craftsperson Manpower Tab | FY 20 DSW Urgent & FY 21 DSW Routine have same hours for Columns I, J and T ( Service Call HVAC, Service Call Plumber and EMCS) which seems very strange. Will Government validate theses entries and all entries in Craftsperson Manpower Tab and reissue an updated Attachment 1A? | Attachment 1A revised to correct this issue. |
| 36 | Attachment 8 - Pricing Matrix Worksheet | | Will the Government add a CLIN for the vehicles as Lot with Not to exceed price? If not what CLIN do you want cost priced against? | No. Any costs associated with the offerors proposed vehicles as required to fulfill PWS objectives may be allocated to the other priced FFP CLINs. |
| 37 | Attachment 1A- Historical Workload 20 July 2022 | Craftsperson Manpower Tab | Will the Government provide what the PM's are for Column D, 441WA Sweepers as there is over 2200 hours and expected to see more hours for actual sweeping vs PMs? Please Clarify | All Air Force PMTLs that are applicable to Tyndall AFB under its current state have been attached to the soliciation. The vast majority (95%) of these hours and tasks are associated with PMTL work. There are VERY few/rare occurrences which have regular work tasks assigned to the sweepers |
| 38 | Attachment 1A- Historical Workload 20 July 2022 | Craftsperson Manpower Tab | Columns G, H, I, J have Service Calls in title for Carpenter, Electrician, HVAC and Plumbers so you would not expect to see time in PM, FOCUS or LUC 19 line. Since these seem to be Service Call, why are there workload in the PM, FOCUS and LUC 19 lines? Shouldn't those three lines be blank? IF not why not? Please clarify | These are shop names from ACES/IWIMS. Based on manning and mission requirements, they also accomplished the other types of work (i.e. FOCUS/PM/etc). |
| 39 | Attachment 1A- Historical Workload 20 July 2022 | Craftsperson Manpower Tab and Annual DSW Count Tab, Wastewater Column M | The Annual DSW Count Tab has counts for FY 21 but the Craftsperson Manpower Tab has no Hours for FY 21. Will this be corrected to put hours in Craftsperson Manpower or removed the Counts in Annual DSW count Tab? Please Clarify | The wastewater line was a hold over from the ACES/IWIMS & TRIRIGA transition. The work is all accomplished by the Plumbers, and the wastewater line has now been combined with the plumber line. Attachment 1A revised accordingly. |
| 40 | Attachment 1A- Historical Workload 20 July 2022 | Annual DSW Count Tab, Column M | Since there is only one year of data for Wastewater, why is it divided by 4 yrs. as that does not seem to be correct unless the Government can provide data for FY 18, 19 and 20? Please clarify | Attachment 1A revised to correct this issue. |
| 41 | Attachment 2 - CBA 2021 01 Mar 2021 | Article 19 on Page 34 | The list of Job Titles has Grounds, Lawn and Tree Trimmers but the PWS does NOT have any Ground Maintenance. Is grounds maintenance part of this contract or not? IF so will the PWS be updated and provided ASAP to the bidders? | Grounds maintenance is NOT part of this contract. |
| 42 | Attachment 1P Cranes Trolley Rail System Lifts Hoists 20 July 2022 | | Are these items listed in this Attachment accounted for in Attachment 1A Historical Workload 20 July 2022 or are these in addition to Attachment 1A? Please clarify | These activities have historically been fulfilled by by Contractor Safety, which is not an actual shop. The BOS Contractor Management Hours are not captured in the historical workload. |
| 43 | Attachment 1C- Air Force Preventative Maintenance Task List Data 20 July 2022 | | Are these items listed in this Attachment accounted for in Attachment 1A Historical Workload 20 July 2022 or are these in addition to Attachment 1A? Please clarify | These are accounted for in the historical workload. The PMTL list was published in FY21, with some transition in FY20. Prior to this, there were Tyndall AFB specific requirements. The PMTL mandate requirements from the AF. |
| 44 | Attachment 1A- Historical Workload 20 July 2022 | | Please provide the square footage of faculties for the FY 18, 19, 20 and 21 that make is up the workload that is provided in Attachment 1A. With Hurricane Michael hitting in Oct 2018, we expected to a lot less work but this does not seem to be the case. | The real property record for FY18-20 is now attached. The information for FY21 is already provided. When combined, this represents the totality of the information we have on these assets. |
| 45 | Attachment 1 PWS | Para 1.7.2.8 | Is the workload for the 10 historical cemetery fences accounted for in Attachment 1A or is this in addition to Attachment 1A? Please advise | The historical workload for the cemetery fences is included in Attachment 1A |
| 46 | Attachment 1 PWS | Para 1.8.2.12 | When was the last 5 year survey completed for backflow/cross connection? | Backflow/cross connection surveys are accomplished on a 5 year rotating schedule, similar to BUILDER inspections. The BOS Contractor shall establish a schedule for the work. Backflow inspections are commonly done at the same time as the weekly PM on those assets. Cross connection surveys are conducted by an independent contractor hired by the government. |
| 47 | Attachment 1 PWS | Para 1.7.1.1.1 | Will the Government provide list of buildings with Temporary Roof (Materials) that required Inspection/Repair and Minor Roof Refurbishments? What has been the historical workload for this requirement since the hurricane? Or has this workload been accounted for in Attachment 1A? | The current facilities that have temporary roofs are B256, B295, and B290. These roofs require minimal upkeep by the BOS Contractor. The historical workload is already accounted for in Attachment 1A |
| 48 | | | Will you be releasing Sections L & M shortly or can I find the Instructions to Offerors in another Attachment? | Please reference FAR Provisions 52.212-1 and 52.212-2, to include their addenda in attachments 5 and 6, respectively. |
| 49 | | | My company is looking to bid on the subject opportunity and there are controlled documents on the solicitation. Can you please tell me what you need in order to provide the controlled documents for our company? | PWS has been updated to remove controlled documents from Attachment 1L. Attachments 1R - Asbestos Management and Operation Plan, 1S - 325 CES Pest Management Plan, 1T- Hazardous Material Emergency Planning and Response Plan, and 1U - Tyndall Hazardous Waste Management Plan have been incorporated via amendment. |
| 50 | n/a | Att. 6 | Section 5.2.2 states that: "Recency is defined as at least 12 months of the effort’s period of performance must have been performed during the past four (3) years from the date of issuance of this solicitation." Can the government please clarify whether performance must have been performed during the past four years or the past three years from the date of issuance of the solicitation? | Recency is defined as at least 12 months of the effort's period of perfomance must have been performed during the past five years from the date of issuance of the solicitation. Attachment 6 has been amended accordingly. |
| 51 | n/a | Att. 5 | Section II.3.2.4.1 requires offerors to complete the Attachment 9 Manpower Matrix as part of Volume II Technical, Subfactor 3 Staffing Approach. Can the government please confirm that the completed Attachment 9 should be provided as a separate, stand-alone document? | Attachment 9 shall be provided as a separate, stand alone document included with the offerors Volume II |
| 52 | n/a | Att. 5 | Section II.3.2.4.1 requires offerors to complete the Attachment 9 Manpower Matrix as part of Volume II Technical, Subfactor 3 Staffing Approach. Can the government please confirm that the completed Attachment 9 will not count towards the 70-page limit for Volume II Technical? | Attachment 9 shall not count toward the 70-page limit for Volume II Technical. Attachment 5 amended accordingly. |
| 53 | n/a | Att. 5 | Section 3.2.4.2 requires offerors to submit "rationale for how the proposed manpower in Attachment 9 will be utilized to fulfill all requirements in the PWS." Can the Government be more specific with regards to "rationale?" Is the Government looking for a summary or a full Basis of Estimate (BOE)? If the government would like a comprehensive BOE, we recommend that this piece of the response be outside the 70-page limit for Volume II, as a comprehensive BOE can run to more than 50 pages. | The Government requires the offeror to provide sound rationale for how the proposed manpower in the Manpower Matrix (Attachment 9) will be utilized to fulfill all requirements in the PWS. A comprehensive Basis of Estimate is not required. |
| 54 | n/a | Att. 5 | Section 3.2.4.2 requires offerors to submit "rationale for how the proposed manpower in Attachment 9 will be utilized to fulfill all requirements in the PWS." Can the Government be more specific with regards to "rationale?" Is the Government looking for a summary or a full Basis of Estimate (BOE)? If the government wants a summary, can you please provide clearer instructions for what this should contain? | The Government requires the offeror to provide sound rationale for how the proposed manpower in the Manpower Matrix (Attachment 9) will be utilized to fulfill all requirements in the PWS. A comprehensive Basis of Estimate is not required. |
| 55 | n/a | Att. 5 | Section 1.1.2 provides the font requirements. We request that the government allows 10-point font in any graphics, tables, diagrams, supporting illustrations, and spreadsheets, as well as in document headers and footers. | 10-point font is authorized for any text in graphics, tables, diagrams, supporting illustrations, spreadsheets, and document headers and footers. Attachment 5 is amended accordingly. |
| 56 | n/a | Att. 5 | Section 1.1.2 provides the font requirements. We request that the government does not enforce a font requirement in cases of screenshots. | Section 1.1.2. of Attachment 5 has been amended accordingly. |
| 57 | n/a | Att. 5 | Section 1.1.3 includes a Notional Organization Structure in the list of items excluded from page limitations. A Notional Organization Structure is not required in any of the Volume II instructions in section 3.0. Can the government please clarify whether a Notional Organization Structure is required, and if so, where in an offeror's proposal should it be provided? | A notional organizational structure is not required |
| 58 | 4.27.1.1.2 | Att. 1 | Can the Government please confirm that the CDRL required in this paragraph is, in fact, CDRL A500 (Transition-in Status Reports) and not CDRL A501 (Quality Control Plan)? | Yes, that is correct (CDRL A500), PWS updated accordingly. |
| 59 | n/a | Att. 9 | The Manpower Matrix is missing PWS 1.4 (Preventive and Corrective Maintenance Programs). The numbering of the subsequent sections (Material Control, Facility Systems, Heavy Repair, Infrastructure Systems, Processes and Requirements) do not match the PWS. Can the government please provide a corrected Attachment 9 Manpower Matrix? | PWS 1.4 Preventive and Corrective Maintenance is intentionally excluded from the Manpower Matrix as these responsibilities are fulfilled by the other sections included in the Manpower Matrix. The sections in the Manpower Matrix have been renumbered to align with the PWS. |
| 60 | n/a | Att. 5 | Section 3.2.3 states that offeror shall provide a HVAC AMP. Does the Government require a complete AMP for Tyndall BOS, or just a description of how the AMP will address the requirements of 3.2.3.1 - 3.2.3.4? AMPs can be more than 50 pages long, which would leave only 20 pages to provide comprehensive responses to the rest of the Technical Subfactor 1-3 requirements. Given this, we recommend that either the AMP Plan be outside the Volume II 70-page limit, or that the 70 page limit be increased to 100 pages. | The Government does not want a full AMP, but we are looking for a description of data acquisition, what would be included in the AMP/Sub-AMP submission, and a fabricated example detailing a few assets. The purpose of this is to explain the process that will be used and provide a visual example of what we can expect in terms of level of detail. For the actual execution of the AMPs, post-award, a full AMP/Sub-AMP plan will be created an become an on-going process. |
| 61 | n/a | Att. 5 | The RFP states that ”Print shall be no smaller than a font size of 12.” Will the Government allow text in tables, figures/graphics, callout boxes, and quote boxes to be not smaller than 10 point font? | Yes, please refer to the answer to question #55. |
| 62 | n/a | Att. 5 | The RFP states that ”Print shall be no smaller than a font size of 12.” Will the government allow logos to be exempt from the font limitations so they may be submitted in their native font? | Yes |
| 63 | n/a | Att. 5 | The RFP states that ”Print shall be no smaller than a font size of 12.” Will the Government allow text in headers/footers to be not smaller than 9 point font? | The Government will allow no smaller than 10 point font for headers and footers. Attachment 5 amended accordingly. |
| 64 | n/a | Att. 5 | The RFP states that ”Print shall be no smaller than a font size of 12.” Will the government exclude screenshots from this font requirement so they may be submitted in their native screen capture font? | Yes, please refer to the answer to question #56 |
| 65 | n/a | Att. 5 | The RFP states that ”Print shall be no smaller than a font size of 12.” Will the Government confirm that all Excel files submitted as past of the Cost Volume are excluded from these font requirements and may be submitted in their native fonts or Excel default fonts? | Yes. All excel files submitted as part of the cost volume may be submitted in their native fonts or excel default fonts. |
| 66 | n/a | Att. 5 | The RFP states that “each page within a volume shall be numbered consecutively.” Will the government allow pages outside of a volume’s page limitations (e.g., Table of contents, glossary, appendices, etc.) to be numbered with roman numerials (i, ii, etc.) or appendix indicators (A-1, B-1, etc.)? | Yes |
| 67 | n/a | Att. 5 | Given that teams may have several subcontractors/clients, therefore using multiple pages for this requirement, will the Government allow Subcontractor Letters of Consent and Client Authorization Letters to be excluded from the page count for Volume III? | Yes, Attachment 5 amended accordingly. |
| 68 | | Section L and | | |
| Section M | Section M assigns factor numbers to the Technical Proposal (Factor 1), the Past Performance Proposal (Factor 2), and the Price Proposal (Factor 3), however, Section L does not assign factors. Please advise how the Government wants these volumes labeled. | Offerors shall label the volumes in accordance with the volume number and titles identified in Attachment 5 | | | |
| 69 | | Section M.5.2.2 | The RFP States, "Recency is defined as at least 12 months of the effort’s period of performance must have been performed during the past four (3) years from the date of issuance of this solicitation. The entire contract will be evaluated if there are 12-months of performance within the three year recency window." Please clarify if contracts must have been performed during the past four years or the past three years. | Please refer to the answer to question #50. |
| 70 | | Section L.1.1.2 | Please clarify if 11X17 pages count as one page or two pages. | reference to 11x17 pages have been removed from Attachment 5 as amended. |
| 71 | | Section L.1.1.2 | Is font size less than 12 pt. acceptable for tables/graphics? For example, Manpower Matrix (Attachment 9) is 11 pt. font. Is a font other than Times New Roman acceptable for graphics? | Yes, please refer to the answers to questions 55 and 56 |
| 72 | | Section L.3.2.4.1 | Does the Government want the Manpower Matrix (Attachment 9) converted to a Word document and inserted into Tab 4 - Subfactor 3: Staffing Approach of the Technical Volume? If the answer is yes, does the Government also want offerors to include the Excel file? | No, please submit the completed Manpower Matrix as a separate excel file with Volume II, this document is excluded from the page limitation for Volume II |
| 73 | | Section L.1.1.3 | The RFP states, "Each page shall be counted except the following: the transmittal letter, cover pages, tab-divider pages, title pages, table of contents, cross-reference matrix, lists of tables and drawings, glossary or acronyms, or Notional Organization Structure." This section contains the only mention of lists of tables and drawings. Please clarify if the Government wants offerors to include a list of tables and drawings for each volume. If so, should they be included as part of the table of contents and is a master list required in Volume I? | Yes, Yes, and Yes |
| 74 | | Section M.5.2.1 | The RFP states that the Government will take into account past performance information regarding key personnel. Please advise how the Government wants offerors to present past performance citations for key personnel. Is a resume acceptable? | Offerors shall ensure past performance information complies with all instructions set forth in Attachment 5. |
| 75 | | Section L 1.1, 2.0, & 3.2 | Offerors are directed to submit via the PIEE portal, but the solicitation is not accessible (i.e. "File not found") Could the Government please enable the solicitation to be found and tracked prior to submittal? | Solicitation is now accessible in the Solicitation Module in PIEE. |
| 76 | | Section L.1.1.3 | Please exclude Subcontractor/Teaming Partner Consent Letters and Client Authorization Letters from the page count. | Yes, please refer to the answer to question #67 |
| 77 | PWS 1.3.2 Demand Maintenance/Customer Service | | Is the contractor required to staff the customer request center 24/7? | The customer service function must be avaliable 24/7/365 for emergency calls and coordinating response. During Duty Hours, this has historically been accomplished by the Customer Service Unit, whereas EMCS normally handles it after hours. The contractor can staff anyway they see fit as required to meet objectives. |
| 78 | PWS 1.3.2.2 Facility Manager Program | | The PWS directs contractors to administer the Facility Manager Program IAW the Facility Manager Playbook. We could not locate a copy of this playbook in Attachment 1N. Please provide a copy. | Facility Manager Program is located in the Facilities Management Playbook, Chapter 5 . PWS updated accordingly. |
| 79 | 4.6.2, 1.8.1.1 | PWS, Attachment 5 | The Performance Work Statement Section 4.6.2 includes Security Requirements for the contract as being a Facility Clearance Level of Secret. Specifically, this requirement is required for any personnel requiring administrative rights to DoD network in support of EMCS, PWS Section 1.8.1.1. | |
