PWS_31_Jul_13.pdf

AIR COMBAT TRAINING SYSTEM

PERFORMANCE WORK STATEMENT (PWS)

Air Combat Training System

OPERATIONS, MAINTENANCE, AND MISSION

SUPPORT

PERFORMANCE WORK STATEMENT

Revised 31Jul 13 i

TABLE OF CONTENTS

Section Title Page

SECTION 1 - DESCRIPTION OF SERVICES…

1.1. OVERVIEW

1.1.1. Scope

1.1.2. Concept

1.1.3. PWS Structure

1.1.4. ACTS Locations

1.1.5. Summary of Expectations

1.2. PROGRAM MANAGEMENT

1.2.1. General

1.2.1.1. Site Managers

1.2.1.2. Management Work Hours

1.2.1.3. Management Controls

1.2.1.4. Government Directed Travel

1.2.1.5. Program Management Reviews

1.2.1.6. Meeting Minutes

1.2.1.7. Compliance

1.2.2. Quality Control

1.2.2.1. General

1.2.2.2. Quality Control Plan

1.2.3. Personnel

1.2.3.1. General

1.2.3.2. COMSEC Manager

1.2.3.3. Maintenance Personnel

1.2.3.4. Operations Personnel

1.2.3.5. Logistics/Administrative Personnel

1.2.4. Phase-In/Phase-Out

1.2.4.1. Phase-Out Task Responsibilities

1.2.4.2. Transfer of Government Furnished Property

1.2.4.3. Transfer of Contract Data.......................................................................................... ..………..6

1.2.4.4. Phase-In and Transition of Contractor

SECTION 2 - SITE SPECIFIC PERFORMANCE: LUKE AFB, AZ.............................................................…7

2.1. OVERVIEW

2.1.1. Goals and Objectives

2.1.2. Employee Work Hours

2.1.2.1. Gila Bend Air Force Auxiliary Field (GBAFAF) Hours of Operation...................……

2.1.2.2 Employee Overtime.....................................………………………………...…....…

2.2. OPERATIONS

2.2.1. General Requirements

2.2.2. Operations Support

2.2.2.1. Range Operations Control Center (ROCC) Support..............................………………

2.2.2.2. Manned Range Operations Support............………………………………...…....… ii

2.2.2.3. Mission Planning Support

2.2.2.4. Operations Scheduling Support

2.2.2.5. General Operations Support

2.2.3. Operations Performance

2.2.3.1. Range Support Center

2.2.3.1.1. Hours of Operation

2.2.3.1.2. Electronic Warfare

2.2.3.1.3. Large Scale Target System (LSTSS)

2.2.3.1.4. Moving Target System

2.2.3.1.5. Weapon Impact Scoring System/Improved Remote Strafe Scoring System

2.2.3.1.6. ACTS Control Center

2.2.3.2. Communications Electronics Services

2.2.3.3. Maintenance Response Times

2.2.3.4. Remote Range Unit Support

2.2.3.5. General Operations Performance

2.3. LINK-16 and Live Virtual Constructive (LVC) OPERATIONS, MAINTENANCE, AND MISSION SUPPORT

2.3.1. Scope

2.3.2. Overview

2.3.3. Data Link Network Management

2.3.4. Maintenance

2.3.5. Operations

2.3.6. General Requirements

2.3.7. LVC Support…………………………………………………………………………………...30

2.4. HELICOPTER LOGISTICS

SECTION 3 - Reserved for Holloman AFB…………………………………………………………………………………31

SECTION 4 - SUSTAINMENT

4.1. Goal

4.2. Maintenance Support

4.2.1. Scope

4.2.2. Maintenance Performance Standard

4.2.3. Maintenance Response Times

4.2.4. Maintenance Management

4.2.5. Maintenance Work Schedule

4.2.6. General Maintenance Requirements

4.2.7. Level of Repair

4.2.8. Systems Overhaul

4.2.9. Preventive Maintenance

4.2.10. Corrosion Control

4.2.11. Damage Repair

4.2.12. Repairable Assets

4.2.13. TCTO/Command Modifications

4.2.14. Innovative Maintenance Actions

4.2.15. Cannibalization

4.2.16. Maintenance Documentation

4.2.17. TMDE

4.3. Logistics

iii

4.3.1. Scope

4.3.2. General

4.3.3. Materiel Control

4.3.4. Shipping and Receiving

4.3.5. Equipment Inventory

4.3.6. Transportation

4.4. TECHNICAL SUPPORT SERVICES

4.4.1. Planning

4.4.2. Project Management

4.4.3. Studies and Analysis

4.4.4. Integration, Test, and Evaluation

4.4.5. Technical Support of ACTS OMMS

4.4.5.1. Maintenance Support

4.4.5.2. Failure Analysis

4.4.5.3. Specifications Development

4.4.5.4. Acceptance Testing

4.4.6. Technical Support of ACTS Enhancement Projects

4.4.7. Operational Engineering Support

SECTION 5 - SERVICES SUMMARY

5.1. PERFORMANCE EVALUATION

5.2. PERFORMANCE STANDARDS

5.2.1. Operational Effectiveness Rate

5.2.1.1. OER Calculation

5.2.1.2. Example Calculation

5.2.2. Equipment Availability Rate

5.2.2.1. EAR Calculation

5.2.2.2. Example Calculation

5.2.3. Quality Control

5.2.3.1. QC Standard Calculation

5.2.3.2. Example Calculation

SECTION 6 - GOVERNMENT FURNISHED PROPERTY AND SERVICES

6.1. GOVERNMENT FURNISHED PROPERTY AND SERVICES

6.1.1. Government Furnished Facilities

6.1.2. Government Furnished Equipment

6.1.3. Government Furnished Materials

6.1.4. Marking and Labeling………………………………………………………………..……………….53

6.2. GOVERNMENT FURNISHED SERVICES

6.2.1. Telephone Service

6.2.2. Internet Connectivity

6.2.3. Utilities

6.2.4. Postal Services and Installation Distribution

6.2.5. Security Police and Fire Protection

6.2.6. Facility Maintenance

6.2.7. Custodial Services

6.2.8. Refuse Collection

6.2.9. Tools

6.2.10. Insect and Rodent Control

6.2.11. Automated Data Processing Equipment

6.2.12. Emergency Medical Services

iv

6.2.12.1. Limitation of Liability

6.2.13. Reproduction and Audiovisual Services

6.2.14. Classified Storage

6.2.15. Land Mobile Radio Support

6.2.15.1. LMR Maintenance Support

SECTION 7 - GENERAL REQUIREMENTS

7.1. GENERAL SERVICES

7.1.1. Vegetation Control

7.1.2. Temporary Storage

7.2. FINANCIAL MANAGEMENT

7.2.1. General

7.2.2. Financial Reporting

7.3. SECURITY

7.3.1. Security Program

7.3.2. Personnel Security Clearances

7.3.3. Access Control

7.3.4. Intrusion Detection Systems..............................................................................................................…. 58

7.3.5. Security Incidents Involving Classified

7.3.6. Key and Lock Control

7.3.6.1. Key Use, Loss and Duplication

7.3.6.2. Lock Combinations

7.4. INFORMATION PROTECTION

7.4.1. General Requirements

7.4.2. Information Systems Security

7.4.2.1. Computer Systems Security Officer

7.4.3. Communications Security

7.4.4. Reporting COMSEC Insecurity

7.5. SAFETY

7.5.1. General

7.5.2. Safety Inspections

7.5.3. Incident Reporting

7.6. ENVIRONMENTAL

7.6.1. Environmental Management

7.6.2. Environmental Publications

7.6.3. Environmental Release

7.6.4. Hazardous Waste Management Plan

7.6.5. Environmental and Real Estate Permitting

7.6.6. Environmental Compliance Assessment and Management Program

7.6.7. Training Requirements

7.6.8. Spill Prevention Contingency and Countermeasures Plan

7.6.9. Hazardous Materials

7.7. FACILITIES, STRUCTURES, AND SHELTERS

7.7.1. Maintenance

7.7.2. Facility Management

7.8. PUBLICATIONS

7.8.1. Technical Libraries

7.8.1.1. Requirements

v

7.9. EXTERNAL AGENCIES

7.9.1. External Agency Support

7.10. DATA MANAGEMENT

7.10.1. General Requirements

7.10.2. Repository

7.11. TRAINING

7.11.1. Familiarization Training

7.11.2. Customer Support

7.11.2.1. ACTS Overview

7.11.2.2. Personal Instruction

7.11.2.3. Written Procedures

7.11.2.4. General Assistance

7.12. TOURS AND DEMONSTRATIONS

7.13. CONFIGURATION MANAGEMENT

7.13.1. ACTS Hardware and Software Configuration

7.13.2. ACTS Physical Configuration

7.14. CUSTODIAL SERVICES

7.15. STRIKE PLAN…………………………………………………………………………………………..……68

7.15.1. Government Performance of Service During Strikes/Non-Performance……………………………68

7.16. ORGANIZATIONAL CONFLICT OF INTEREST

7.16.1. General

7.16.2. Inclusions

7.16.3. Exclusions

7.17. NON-INTERFERENCE

7.18. CONTINUATION OF ESSENTIAL DEPARTMENT OF DEFENSE (DOD) CONTRACTOR SERVICES DURING CRISIS

……………………………………………………………………………………………………………………69

7.19. CONTRACTOR MANPOWER REPORTING ……………………………………………………………………..69

TABLES

TABLE 1-1 - ACTS LOCATIONS

TABLE 4-1 - TRANSPORTATION OF ACTS EQUIPMENT

TABLE 5-1 - SERVICE SUMMARY

APPENDICES

APPENDIX 1.......................................................................................................... ......DEFINITIONS AND ABBREVIATIONS

APPENDIX 2............................................................................................................................ ....................PUBLICATIONS

APPENDIX 3.........................................................................................................SITES, LOCATIONS and MAJOR SYSTEMS

APPENDIX 4...........................................................................................................GOVERNMENT FURNISHED PROPERTY

APPENDIX 5.............................................................................GOVERNMENT FURNISHED FACILITIES AND STRUCTURES

APPENDIX 6............................................................................................................................WORKLOAD INFORMATION vi

APPENDIX 7......................................................……………………………........REPORTS, PLANS AND APPOINTMENTS

APPENDIX 8.............................................................................................GOVERNMENT FURNISHED SERVICES MATRIX

APPENDIX 9.........................................................................................................................ADDITIONAL INFORMATION

REQUIRED APPOINTMENTS, PLANS, AND REPORTS

PWS Paragraph Page Number SITE MANAGERS AND ALTERNATES..............................................................1.2.1.1……………….……………………..2

COMSEC MANAGER AND ALTERNATE...........................................................1.2.3.2.2…………......................... ......…..…5

MATERIEL CONTROL MANAGER......................................................................4.3.3.1………..…………………..……….. .39

ASSET ACCOUNT CUSTODIANS........................................................................4.3.3.3……………………………….……..40

ADPE CUSTODIAN............................................................................................... ..6.2.11………………………………

COMPUTER SYSTEMS SECURITY OFFICER.....................................................7.4.2…………………………………....….59

FACILITY MANAGER............................................................................................7.7.2……………………………………….63

LIBRARY CUSTODIANS.......................................................................................7.8.1.1……………….…………………….64

QUALITY CONTROL PLAN..................................................................................1.2.2.2……………………….……………..3

PHASE-IN PLAN......................................................................................................1.2.4.4……………………………………..7

LOCAL WORK CARDS................................................................................... ........4.2.9.1…………………………………….35

TRANSPORTATION PLAN.....................................................................................4.3 .6.3 …………………………………...46

PROJECT PLANS............................................................................................. .........4.4.6……………………………………...47

SECURITY PROGRAM PLAN.................................................................................7.3.1……………………………………...57

ENVIRONMENTAL MANAGEMENT PLAN........................................................7.6.1……………………………………...61

CONFIGURATION MANAGEMENT PLAN....... ..................................................7.13………………………………………67

STRIKE PLAN…………………………………………………………..……........7.15………………………………………68

TRAVEL REIMBURSEMENT REQUEST............................................................1.2.1.4……………………………………..2

TRIP REPORT.........................................................................................................1.2.1.4.1………………

MEETING MINUTES................................................................................. ............1.2.1.6…………………

MONTHLY PERFORMANCE REPORT.........................................................1.2.2.2.1.1 …………………………………….4

CRYPTOGRAPHIC ACCESS CERTIFICATE......................................................1.2.3.2.2………………………………….. 5

Barry M. Goldwater Range (BMGR) EVENTS

LOG..........................................................................................................................2.2.2.1.2…………………………….…… 9

SYSTEM OVERHAUL FORECAST…………………………………………….4.2.8.3……………………………………..34

OPEN PURCHASE REQUEST...............................................................................4.3.3.7…………………………………… 40

PRODUCT QUALITY DEFICIENCY REPORT………………………………..4.3.3.9……………………………………. 41

GFP LISTING……………………………………………………………………4.3.5.1…………………………………….. 43

ANNUAL REPORT OF GOVERNMENT PROPERTY........................................4.3.5.1.2………………………………….. 43

FINANCIAL REPORT............................................................................. ...............7.2.2……………………………………… 57

COMSEC INSECURITY REPORT.............................................................. ..........7.4.4………………………………………60

ACTS HARDWARE AND SOFTWARE CONFIGURATION.............................7.13.1…………………………………….67

ACTS PHYSICAL CONFIGURATION REPORT.................................................7.13.2…………………………………….67

DESCRIPTION OF SERVICES

1.1. OVERVIEW

1.1.1. SCOPE

The purpose of this contract is to provide operation, maintenance, sustainment, and technical support for the continual development, testing, and implementation of the Air Combat Training System (ACTS), subsystems, and ancillary equipment located at Luke Air Force Base (AFB), Arizona. The Government anticipates adding Holloman AFB, New Mexico as an ACTS site under this contract at a future date.

1.1.2. CONCEPT

The Government requires quality services that ensure effective training of ACTS users. The performance evaluation methods used by the Government focus on mission support and the quality of programs and services offered to all customers.

1.1.3. PWS STRUCTURE

The structure of the PWS is intended to logically describe the work required and is not intended to imply a particular management or organizational structure or a management method. The PWS flows from overall contract description of services into specific performance. The final sections cover overall contract sustainment, services summary, Government furnished property/services and finally general requirements.

1.1.4. ACTS LOCATIONS

The following table depicts ACTS locations delineated by 'Primary' and 'Ancillary' location. Ancillary

ACTS locations are those locations where ACTS equipment is physically stationed and the contractor has operation/maintenance responsibility. The contractor shall abide by all standards and expectations depicted in this PWS, section two when providing services at all ACTS locations. Section three reserved for Holloman.

Luke AFB Holloman AFB

(Reserved)

GBAFAF, AZ, Barry M.

Goldwater Range (BMGR) which includes Manned

Ranges 1-4 and North, East and South Tactical Ranges.

Reserved

TABLE 1-1 - ACTS LOCATIONS

1.1.5. SUMMARY OF EXPECTATIONS

The Government expects the contractor to support the ACTS missions in a professional manner and provide continuity of operations and well-maintained equipment to safely accommodate all aircrew training needs. The contractor shall furnish all personnel, equipment, tools, materials, transportation, supervision, and other items necessary (unless otherwise noted in this PWS, see section six for further clarification) to perform to the standards identified in the Services Summary (SS).

1.2. PROGRAM MANAGEMENT

1.2.1. GENERAL

The Government and contractor must work together as a team to efficiently utilize ACTS resources and facilitate effective mission support, maintenance and sustainment efforts, and technical support. The contractor shall manage all aspects of ACTS contract performance, and provide careful stewardship of

Government resources. The contractor shall provide an organization that is motivated, responsive, properly trained, and consistently functions at a high level of both skill and productivity in performing all contract requirements, foster an atmosphere of high morale, conducive to innovation, teamwork, workforce stability, and maintain a positive working environment.

1.2.1.1. SITE MANAGERS

The contractor shall provide a site manager and identify alternates at Luke AFB prior to commencement of contract. The site managers and alternates shall have direct access to senior management within the contractor's corporate organization to ensure effective support to the ACTS within the corporate structure.

The names of site managers and alternates shall be designated in writing to the Contracting Officer (CO) and the Functional Commander/Functional Director FC/FD prior to Contract performance start date.

1.2.1.2. MANAGEMENT WORK HOURS

The site managers or alternates shall be available within 30 minutes of notification during scheduled

Government duty hours (Monday - Friday) to discuss contract matters with Government personnel. After scheduled duty hours, the manager or designated alternate shall be available within 2 hours of notification. The site managers or alternates shall attend applicable weekly staff meetings as scheduled.

Any overtime for management functions shall be performed at no additional cost to the Government.

1.2.1.3. MANAGEMENT CONTROLS

The contractor shall utilize effective cost, schedule, and performance controls to ensure that all contract requirements are consistently met or exceeded. These controls should be invasive and objective enough to ensure the contractor identifies and eliminates deficiencies before they impact ACTS operations.

1.2.1.4. GOVERNMENT DIRECTED TRAVEL

The contractor shall accommodate Government directed travel as required by the FC/FD or CO

Representative (COR). Travel and Per Diem costs shall be reimbursed under the "Reimbursable

Expenses" CLIN depicted in Section B for those locations not listed in Appendix 3. All travel directed by the Government will be in direct support of the ACTS mission and will be paid for on a cost reimbursable basis. The contractor shall submit a Travel Reimbursement Request to COR depicting all reimbursable costs associated with the travel. Travel and Per Diem costs shall be limited to the rates specified in the

Joint Travel Regulation (JTR).

1.2.1.4.1. TECHNICAL SUPPORT

The contractor shall provide personnel with appropriate technical expertise to attend and support

Government meetings, conferences, working groups and other events, as required, to include all presentations and briefings that may be required during attendance. The contractor shall provide a Trip

Report to the COR within five days after completion of trips, visits, conferences, meetings, etc.

1.2.1.5. PROGRAM MANAGEMENT REVIEWS

The COCO may require the contract manager to meet with the CO, FC/FD, COR, and other Government personnel as deemed necessary. The contractor may request a meeting with the CO when he or she believes such a meeting is necessary.

1.2.1.6. MEETING MINUTES

The contractor shall record the minutes for meetings with the Government relating to this contract as requested. The contractor shall finalize, publish and distribute meeting minutes to all attendees within seven calendar days.

1.2.1.7. COMPLIANCE

The contractor shall ensure that all ACTS activities are accomplished IAW (IAW) applicable Government regulations, directives, instructions, and policies, (Appendix 2) as well as best business practices.

1.2.2. QUALITY CONTROL

1.2.2.1. GENERAL

The contractor's Quality Control (QC) function shall be an independent evaluation entity autonomous of the contractor's site management staff. QC personnel shall not be responsible for performance of any of the services required by the contract other than quality control. The contractor shall establish, implement, adhere to, and update a Quality Control Plan (QCP) and submit to the CO with the Contractor’s proposal, for Government acceptance prior to contract award. The contractor is responsible for the quality of work and services provided under this contract. The QCP shall be designed to ensure contractor performance satisfies all requirements of this PWS. Evaluation of all contract services, accurate identification of deficiencies, determining the root causes of deficiencies, developing solutions to remove those causes, and implementing those solutions are fundamental responsibilities of the QC function. The primary QC personnel shall be assigned to Luke AFB to ensure adherence to the contractor's QCP. Any changes to the approved Contractor’s QCP during contract performance shall be submitted to the CO for acceptance not later than 10 calendar days prior to any changes being affected by the contractor. The contractor shall ensure that 90% of all QC inspections scheduled per month shall be accomplished and documented as defined in Section 5, Services Summary.

1.2.2.2. QUALITY CONTROL PLAN (QCP)

This section provides the minimum requirements for a contractor-implemented QCP. The actual responsibility for quality begins with the Corporate Project Manager and extends through every level of the organization to every contractor employee. Government COR will evaluate the effectiveness of the contractor's QCP. Government inspection shall not constitute acceptance; nor shall it in any way replace contractor inspections or otherwise relieve the contractor of any responsibility to take all actions necessary to assure the highest quality of services rendered. The Contractor’s QCP shall be submitted to the CO, with the Contractor’s proposal, for Government acceptance, prior to contract award.

1.2.2.2.1. QCP REQUIREMENTS

The contractor shall prepare and submit for review and acceptance, a comprehensive QCP containing as a minimum the following. Changes to the Contractor’s QCP during contract performance shall be submitted to the CO for acceptance not later than 10 calendar days prior to any changes being affected by the contractor.

The contractor's corporate quality policy, along with how this policy is fulfilled.

The documents and records the contractor will develop, keep, and use as part of the quality plan.

The procedures for making changes and updates to the plan (all changes must be approved by the

CO).

Structure of the independent quality control function to include identification of all QC positions and the services each position will evaluate.

The method for gathering information, evaluating performance based on the requirements of the

PWS, and reporting the results to Government COR.

1.2.2.2.1.1. MONTHLY PERFORMANCE REPORT

Detail the frequency and degree of inspections as well as what levels within the company that will be involved with inspections. IAW Section 5, Services Summary, 90% of all QC inspections scheduled shall be performed and reported monthly (within the first five workdays of each month) to the COR.

The monthly report shall include procedures for addressing and resolving quality problems or deficiencies along with root causes and a detailed plan for implementing corrective actions and preventing recurrence contract wide.

Explain who is responsible for correcting any deficiencies.

Explain the procedure for assurance of the quality of supplies and work provided by vendors and subcontractors.

Trend analysis with the following minimum requirements.

Detail the procedures to identify trends.

Detail the procedures to implement corrective actions.

Detail the procedures to prevent recurrence by site and contract wide.

Establish and implement a Corrective Actions Program that identifies and performs all preventive and corrective actions required, emphasizing before-the-fact prevention rather than after-the-fact correction

1.2.3. PERSONNEL

The contractor shall provide qualified personnel in sufficient number at the right place and at the right time to meet the all ACTS requirements stated in the PWS.

1.2.3.1. GENERAL

1.2.3.1.1. EMPLOYEE BASE ACCESS

All employees shall obtain host base access privileges, as directed. Common Access Card (CAC) shall be used for identification purposes and base access privileges. Contractor personnel who perform duties in controlled or restricted areas shall wear appropriate badges.

1.2.3.1.2. IDENTIFICATION AND APPEARANCE

The contractor's personnel shall present a neat appearance. Recognition of contractor's personnel shall be accomplished by the wear of distinctive clothing to include seasonal apparel such as jackets and coats that clearly depict the company name.

1.2.3.2. COMMUNICATIONS SECURITY (COMSEC) MANAGER

1.2.3.2.1. GENERAL REQUIREMENTS

The contractor shall maintain trained personnel to perform COMSEC manager and alternate duties.

Personnel assigned COMSEC duties shall (where applicable):

Be proficient in manual procedures to include inventory, receipt, transfer, issue, destruction, and shipment of COMSEC material and controlled items.

Be capable of transferring (uploading) audit trail and deleting audit trail data per AFSSI-3021.

Prepare and process all account closure documents IAW AFKAG-2 if a COMSEC account closes during the contract period.

Conduct all debriefings prior to personnel departures.

Prepare and submit requests for initial and replacement issues of COMSEC material IAW

AFKAG-2.

Prepare and submit requests for disposition of surplus material IAW AFKAG-2. Ensure all entries on SF 153 are annotated IAW AFKAG-2.

Conduct semi-annual functional reviews of facilities and procedures for proper security measures

IAW CFR-1.

1.2.3.2.2. COMSEC CERTIFICATION

The contractor shall ensure the COMSEC Manager or alternate COMSEC Manager complete an

AFCOMSEC Form 9, Cryptographic Access Certificate, prior to assumption of COMSEC duties.

1.2.3.3. MAINTENANCE PERSONNEL

The contractor shall maintain a sufficient number of qualified maintenance personnel to support and perform various levels of maintenance (e.g., organizational, intermediate, and depot) on the ACTS and all ancillary and mission support equipment. All personnel performing maintenance on electronic equipment shall meet the minimum qualification standards established by the U.S. Department of Labor’s Service

Contract Act Directory of Occupations.

1.2.3.4. OPERATIONS PERSONNEL

The contractor shall maintain a sufficient number of qualified operations personnel to support all ACTS operational and mission support tasks. All personnel performing operations on ACTS systems and subsystems, while supporting the ACTS mission, shall meet the minimum qualification standards established by the U.S. Department of Labor’s Service Contract Act Directory of Occupations.

1.2.3.5. LOGISTICS/ADMINISTRATIVE PERSONNEL

The contractor shall maintain a sufficient number of qualified personnel to support all logistic, quality control, and administrative tasks associated with accomplishing the ACTS mission. All personnel performing mission support tasks shall meet the minimum qualification standards established by the U.S.

Department of Labor’s Service Contract Act Directory of Occupations.

1.2.4. Phase-In/Phase-Out

The COR will oversee the phase-in/phase-out period during which the incumbent contractor and the successor contractor independently accomplish a transfer of property for contract performance. The phase-in/phase-out period will not exceed 1-month and will coincide with the final month of the incumbent’s contract performance.

1.2.4.1. Phase-Out TASK RESPONSIBILITY

The incumbent contractor shall provide supervision, control and work task responsibility for all functions described in this PWS during the phase-out period. The incumbent contractor shall provide all reasonable support to the Government or the successor contractor to ensure an orderly transition and to minimize any impact on ACTS operations. As a minimum, the incumbent contractor shall provide the successor or the

Government access to facilities and equipment, technical documentation, property accountability

(documentation and/or location), publications, spares etc. on a non-interference, no cost basis during the

1-month phase-out period.

1.2.4.2. TRANSFER OF GOVERNMENT FURNISHED PROPERTY (GFP)

The Government, incumbent contractor, and successor shall perform an audit to include a joint inventory and inspection of all GFP to be transferred. The audit will include:

Inspection of technical libraries to ascertain that a complete set of documentation exists in usable condition, with the latest revisions incorporated.

Inspection of facilities, structures, and shelters occupied and maintained by the contractor to ascertain the condition of these facilities.

Inspection of major systems listed in Appendix 3 to ascertain their overall condition as compared to the initial audit.

The incumbent contractor shall replace any missing, unusable, or outdated documentation no later than

(NLT) 30 days before the end of the contract performance period. The incumbent contractor is liable for the repair or replacement of all items (e.g. facilities, major systems, all other Government Furnished

Equipment (GFE)) in the same or better condition than received to include damage beyond normal wear and tear, during phase-out transition. The successor contractor will accept items as is that have open work orders for maintenance or repairs that are reasonable and expected during the item's lifecycle. A copy of the audit will be presented to the COR within 2 duty days following the audit.

1.2.4.3. TRANSFER OF CONTRACT DATA

The incumbent contractor shall pass on all data, information, reports, records, schedules, software products, point of contacts, information on requisitioned items, etc. that contain or are concerning the equipment, systems or services defined by this contract.

1.2.4.4. PHASE-IN AND TRANSITION OF CONTRACTOR

The successor contractor shall develop and submit a phase-in plan to the CO 1-month prior to contract start (day one of phase-in).

SECTION 2

SITE SPECIFIC PERFORMANCE: LUKE AFB, AZ.

2.1. OVERVIEW

2.1.1. GOALS AND OBJECTIVES

(1) Operation and Maintenance (O&M) of all ACTS equipment and associated systems;

(2) ACTS Range radio control and coordination;

(3) Provide our customers with both on-site and remote debriefs of what actually transpired in "real-time" during their training scenario;

(4) Maintain and enhance our current capabilities to provide realistic air combat training scenarios;

(5) Provide dissimilar air combat training, surface-to-air threat simulation, and command and control;

(6) Coordinate exercises to provide the customer with a realistic training environment; and

(7) utilize the Range Operations Control Center (ROCC) to monitor, update and provide informational awareness to all parties in the 56FW’s air and ground areas, expand ROCC responsibilities as facility equipment progresses and Government directs.

2.1.2. EMPLOYEE WORK HOURS

The contractor's employee schedule shall support the ACTS operations, maintenance, and mission support functions as depicted in the daily/weekly/monthly flying schedules to ensure accomplishment of all projected training sorties and support requirements. Contractor personnel shall support a 12-hour flight operations day with a 14-hour debrief schedule. The contractor can expect to support the following hours of operation:

2.1.2.1. GBAFAF HOURS OF OPERATION

Normal duty hours are 0700-1600 Monday through Friday excluding holidays. The Barry M. Goldwater

Range (BMGR) manned ranges 1, 2, 3, and 4 are routinely scheduled 0700-2300 hours Monday through

Friday excluding holidays. Additionally, the East, North and South Tactical (TAC) ranges are open 0800-

1700 two weekends per month for Government approved flying operations. The flying operations on each range shall be conducted on an advance notice basis.

2.1.2.2. EMPLOYEE OVERTIME

The contractor shall provide and schedule sufficient manpower to cover all requirements of the PWS during times detailed in sections 2.1.2, 2.1.2.1, 2.2.2.1.1, 2.2.3.1.1 and 2.3.5. Overtime will be considered if Government needs require contractor to perform duties outside these times. Additionally, overtime will be considered when necessary repairs must be conducted outside of normal duty hours as specified in sections above. In the event an overtime situation becomes inevitable, the contractor shall submit an overtime request to COR for approval (illustrating the scheduling strategies utilized to minimize the use of overtime). Submit request NLT COB of the duty day prior to the date of requirement. Emergency permissions for overtime can be handled with the COR via telephone when exigent circumstances dictate.

Overtime rates are dictated by Collective Bargaining Agreement or in its absence, the Fair Labor

Standards Act of 1938, as amended.

2.2. OPERATIONS

Operations consist of Planning, Scheduling, Performance, and general support requirements to facilitate air combat training and mission support.

2.2.1. GENERAL REQUIREMENTS

The contractor shall meet or exceed 95% of the Operational Effectiveness Rates (OER) and other performance standards relating to operations as defined in Section 5, Services Summary.

2.2.2. OPERATIONS SUPPORT

The contractor shall perform any and all tasks required to support continuity of operations to safely accommodate all aircrew training needs. As a minimum, the contractor shall:

Provide the Range Training Officer (RTO)/Range Control Officer (RCO) with a real-time three-dimensional graphics display portraying aircraft dynamics while engaged in air combat scenarios.

The display shall portray measurable aircraft (in-flight) performance, weapons status, simulated weapon trajectories (after-launch), no-drop bomb release scoring, simulated surface-to-air threat status and performance, and simulated surface-to-air threat weapons trajectories after launch.

This coupled with continuous radio frequency (RF) voice communications provides the

RTO/RCO with real-time training scenario situational awareness and safety monitoring of pilot and aircraft performance.

For debriefing purposes, provide a recorded three-dimensional graphics playback displaying aircraft dynamics while engaged in air combat scenarios to both local and remote ACTS customers. This coupled with recorded RF voice communications playback provides the ability to replay events that have taken place from widely disposed view-points, debrief those events accurately, and analyze the situational awareness of all aircraft associated with the training scenario.

Provide all users and support personnel with reliable data and voice communication circuits, computer hardware, computer software, electronic circuitry, and electromechanical devices associated with the ACTS mission. Users and support personnel are those individuals/agencies whose involvement enhances the overall achievement of all ACTS mission objectives.

Ensure the ACTS, all its software, hardware, circuitry, and support equipment, are operationally configured to fulfill all system design requirements. This operational configuration shall be available and incorporated to support and fulfill all air combat training scenarios. Ensure appropriate number and skill mix of personnel are available to support all operational requirements. Operational data shall be documented to facilitate statistical analysis.

2.2.2.1. RANGE OPERATIONS CONTROL CENTER (ROCC)/SNAKEYE SUPPORT

The contractor shall provide ROCC services for all aircraft using the BMGR complex.

2.2.2.1.1. ROCC HOURS OF OPERATION

The ROCC shall open no later than one hour prior to the start of the first scheduled range mission. TAC range operating hours shall be scheduled by Luke AFB Range Scheduling, (56 Range Management Office

(RMO)/(ASMS), and shall be scheduled daily, Monday through Friday between the hours of 0700-2300 and 0730-2330 during 1 Oct-31 Mar. In addition, weekend flying on the TAC ranges shall be scheduled for any four weekend days of a month 0800-1700, Saturday or Sunday. The four weekend flying days shall be provided to the contractor a minimum of one month in advance. The 56 RMO/ASMS shall notify the contractor of any changes of the four weekend flying days by 1600 hours on Friday, two weeks prior to the changes. 56 RMO/ASMS shall notify the contractor of scheduled BMGR missions not later than

1600 on the weekday prior or Friday for weekend and Monday range missions. As part of ROCC hours of operation, the contractor shall:

Operate with certified operators to ensure thorough coverage: Southern Airspace, Northern

Airspace and Ground positions throughout day shift operations. The evening shift shall operate the Northern airspace and Southern airspace; the ground position duty can be shared by the

Northern airspace and Southern airspace operators as needed.

Provide a certified ROCC operator on scheduled fly weekends unless additional manpower is required to support the mission as determined by the Government.

Operate ROCC I.A.W AFI 13-212, Luke Supplement 1, Chapter 7.

2.2.2.1.2. ROCC SPECIFIC TASKS

The ROCC will be the focal point for all range and flying activities at GBAFAF and of the BMGR IAW

AFI 13-212, Luke Sup 1, Chapter 7. As part of the ROCC function, the contractor shall:

Maintain a daily events log in the ROCC. The log shall, at a minimum, contain the following:

Opening checklist/Equipment status (equipment utilized by ROCC/mission in day to day activities), Pronghorn sightings, Range Statuses (manned, unmanned), Border Patrol or other

Government entities entry into range airspace, closing checklist, Quality Assurance

Personnel/RMO/Government personnel visits to the facility including name of individual, time entered facility and visit reason. The events log shall also contain information on abnormal operations to include: safety incidences, weather capping, spill-out/spill-in, CBP-ops

(predator/BORESTAR, etc.), and Ajo, AZ Corridor actions. This log shall be utilized to document any “non-standard” events that occur throughout each shift and shall be recorded at the time of event occurrence. This list is not all inclusive and the contractor should include any further information deemed pertinent. The contractor shall include any future information as directed by the Government.

Maintain an opening checklist for the purpose of opening the ROCC daily. At a minimum, the list shall contain and be updated with: ROCC and mission utilized equipment statuses, Landline/radio/voice recorder checks/status, status of radar sites, Range NOTAMS, TFRs, AHAs, and Plotted Pronghorn Sightings. The contractor should include any other pertinent information to better assist the opening of the facility, and shall include any future information deemed necessary by the Government.

Maintain a position relief checklist. At a minimum, this checklist will contain: Status of radar, radios, equipment outages, traffic information, airspace/range status, upcoming operations, ground operations, schedule status, the contractor should include any other pertinent information to better assist the opening of the facility, and shall include any future information deemed necessary by the Government.

Maintain a closing checklist. At a minimum, this checklist will contain and be updated with:

ROCC and mission utilized equipment statuses, Landline/radio/voice recorder status, status of radar sites, Range NOTAMS, TFRs, AHAs, and Plotted Pronghorn Sightings. The contractor should include any other pertinent information to better assist the closing of the facility and information to help open the facility the following day, and shall include any future information deemed necessary by the Government.

Record hourly and local observations received from the Weather Section. The contractor shall advise ranges of new altimeter readings as received and pass wind data to ranges upon request.

Severe weather warning notification shall be made IAW the Hazardous Weather Warning checklist. Contractor shall post weather fax documents at all positions for reference.

Complete the Explosive Ordnance Disposal Detonation checklist upon request from EOD personnel. Checklists shall be completed in the minimum time possible, but not later than 15 minutes after the initial request by EOD personnel.

Maintain a position log of time and day of opening and closing of an air space and position.

Advise inbound aircraft of range status and advisories IAW Luke Sup, Chapter 7 to AFI 13-212.

The contractor shall receive range departure information from manned ranges, and annotate

Range Aircraft Activity Log.

Monitor operations conducted on the 56 FW special use airspace to detect all non-participating aircraft (military, civilian and unknown) that has entered the operational airspace. If a non-participating aircraft is determined to pose a threat of conflict or collision risk, advise participating aircraft of the non-participating aircrafts location and/or to restrict their operations as necessary to ensure flight safety, document in daily events log.

Advise all military aircraft as they approach the boundary of their assigned Special Use Airspace

(SUA) and again if the aircraft leaves the airspace, with advisory’s continuing until aircraft returns to airspace. No control instructions shall be issued to the aircraft to return to SUA. The contractor shall report all spill-outs/spill-ins to 56RMO/ASM and document in the daily events log as soon as possible after the event. The contractor shall also capture the radar event and forward via email to 56RMO/ASM. The email shall include the radar picture and a synopsis of the event.

Grant access to ranges not being used by aircraft or undergoing EOD decontamination.

Coordinate range entry for ground Forward Air Control (FAC) parties scheduled to work with aircraft on the range. The contractor shall prohibit over flight (below 10,000 ft AGL) of ranges undergoing EOD decontamination. The contractor shall close ranges to aircraft when hazardous conditions exist such as unauthorized personnel reported on the range, disabled vehicles and helicopters on the range and aircraft crash on range. See the following checklists: Aircraft Crash on the Range, Disabled Helicopter on Range, Unauthorized Personnel on Range, Range Violation

Procedures, and the Explosive Ordinance Disposal Detonation.

The contractor shall report all incidents involving aircraft and ground parties by using 56 RMO

Range Incident Report, and detailed notation in daily log. Refer to Unauthorized Personnel on

Range and Violation Procedures checklists for specific procedures involving ground party incidents.

In the event of an aircraft crash on the range, perform actions specified in Aircraft Crash on the

Range checklist. Contractor personnel shall not make any statement to any member of the public or news media. The contractor shall refer all queries for information to the 56 FW/Public Affairs

Office, Luke AFB.

Respond to airfield and range incidents, and notify 56 RMO, using the appropriate Emergency

Actions Checklist. The contractor shall publish/distribute the initial incident report to the 56

RMO Incident Report email distribution list within 30 minutes after the incident occurs. The initial incident report shall be a quick synopsis of the events and overview of incident information. A secondary incident report shall be published/distributed to the 56 RMO Incident

Report email distribution list within 3 hours of incident occurrence. The secondary incident report shall contain a more detailed summary and be completely thorough, including all information gathered by ROCC and other contractor personnel regarding the incident. The contractor shall also relay updated and termination information. The contractor shall update the checklists to meet current mission requirements, as approved by the 56 RMO.

Receive requests from civilian aircraft and air evacuation (Air Evac) flights. The contractor shall coordinate Ajo Corridor/Air Evac route use IAW Luke Supplement 1 to AFI 13-212, Chapter 7.

Also use the Air Evacuation Procedures checklist. Advise transiting aircraft of range status and reporting procedures. Advise all active manned ranges when aircraft intend to use the Ajo

Corridor and Air Evac routes. State direction of travel and altitude(s) when applicable. Log call sign, times and direction of travel in daily events log with concurrence of COR.

At 1600L Monday – Friday and scheduled flying weekends, assume Range Scheduling current day and on call scheduling duties. The contractor shall:

Have full scheduling oversight of air and ground activities of the BMGR and 56FW assigned/managed air space. Units wishing to bootleg or slip range times, will contact

SNAKEYE directly. Changes to range times that would extend the published hours of operation for that day will require coordination with the GBAFAF contractor and

Government COR at GBAFAF and Luke AFB. Overtime can only be authorized by

COR at each location.

Utilize Military Airspace Data Entry (MADE) system for scheduling of Airspace, verifying airspace requests daily, and making changes to airspace schedule as required/needed. The contractor shall notify 56RMO/ASM with any changes made to schedule in the MADE system.

No actions for Air Refueling Tracks 658, 603, 647, or 647A are required. Deviations for altitude or weather issues are handled real-time by the appropriate Center.

When, a Luke unit changes or adds-on a route deconflict entry times by 15 minutes minimum between fast movers (30 minutes for fast-mover behind slow mover) and call in the route information to Luke Base Operations at extension 6-7133 with call sign, number/type aircraft, route, entry/exit times in Zulu.

Contractor will have scheduling oversight of the confirmed next-day flying and MTR schedules. Units that call to change or add-on range times for the next day apply the same rules (regarding extension of published range times).

If Sonoran Pronghorn antelope are sighted, SNAKEYE will follow published procedures

IAW RMO OI 1-1. Once the targets closed are verified, Contractor will accomplish SPH

Sighting Checklist at Attachment 4 of RMO OI 1-1.C. At or before 1630L, when Range

Scheduling delivers the appropriate schedules, as described above, they will pick up the previous day’s flying schedules for filing purposes and requirements.

2.2.2.1.3. ROCC QUALIFICATIONS, TRAINING AND CERTIFICATION

The contractor shall ensure all ROCC operators meet minimum experience, knowledge and training qualifications prior to performing ROCC duties IAW Luke Supplement 1 to AFI 13-212, Chapter 7.

Contractor shall coordinate academic training, range-specific training and final certification with 56

RMO/Air Space Manager (ASM) and COR.

2.2.2.1.3.1. MINIMUM EXPERIENCE REQUIREMENTS

Based on the unique nature of the range, all radar operators shall have been previously rated in an

ATC/RAPCON/MRU/ facility IAW AFI 13-212, Luke Supplement 1, Chapter 7. Proof of rating will be required before assuming duties in the ROCC, and will be maintained in individual training records. All duties related to ROCC shall require this minimum experience rating, to include Northern and Southern

Airspace positions, as well as the Ground position. Meeting these minimum experience requirements and completion of all ROCC training shall determine a “Certified Operator” for the ROCC facility.

2.2.2.1.3.2. TRAINING

Initial ROCC qualification training is required for all new ROCC personnel regardless of prior qualifications IAW Luke Supplement to AFI 13-212, Chapter 7. 56 RMO/ASM and COR shall monitor and administer the training and certification of ROCC personnel.

2.2.2.1.3.3. ACADEMIC TRAINING

ROCC personnel shall read, understand and prepare for a written exam on the following publications, instructions, orders; the list shall be considered evolving as the requirements of the facility change and shall change accordingly. The written exam will be administered by 56 RMO/ASM and shall require a minimum passing score of 70% to perform duties within the ROCC.

AFI 13-212, Luke Supplement 1, Chapter 7

Joint Order (JO) 7110.65

JO 7610.4

ZAB (Albuquerque Air Route Traffic Control Center) 56FW/LOA

Scheduling Operating Instructions (OI)

Pronghorn OI

2.2.2.1.3.4. ROCC SPECIFIC TRAINING

The contractor shall provide ROCC specific training IAW RMO Airspace Managers office and Luke supplement to AFI 13-212, Chapter 7. ROCC specific training shall include, but is not limited to:

Proper utilization of daily logs, opening/closing checklists, and position logs.

Positional Familiarization: Responsibilities for Northern/Southern Airspace, and those of the

Ground position.

Training requirements and maintaining currency.

Luke ground maps and aeronautical charts.

Range scheduling, MADE system

Range operations overview

Knowledge of operational military aircraft

Range safety/Incident reporting.

Interagency (FAA, Border Patrol, USMC, etc.) coordination.

Radio communications/familiarization.

Recognizing maintenance needs/reporting on associated ROCC equipment.

2.2.2.1.3.5. MAINTAINING CURRENCY

To maintain currency, ROCC personnel shall meet the requirements of AFI 13-212 Luke Sup 1, Chapter

7, and shall take a written examination annually. If currency is lost, the ROCC personnel shall retake the examination and re-accomplish the deficient on-range demonstrations. Contractor shall track ROCC currency. ROCC personnel shall attend semi-annual meetings with RMO Airspace Managers or Director of Operations (DO) as directed for continuation training and should utilize these meetings for expressing concerns or suggestions of ROCC training and responsibilities.

2.2.2.1.3.6. TRAINING RECORDS

The contractor shall maintain a training record for each qualified and certified ROCC operator performing duties in the ROCC, IAW AFI 13-212 Luke Sup 1, Chapter 7. The training record shall be available for

Government review at all times. As a minimum, each training record shall contain the following:

personnel and employment data; certification and currency dates; academic training dates and results;

demonstration training; evaluation results, initial and subsequent training put out by ASM (Government

COR), ROCC equipment training (initial and follow-on), and any additional training as required by the

Government.

2.2.2.1.3.7. PHYSICAL REQUIREMENTS

The ROCC Operator shall not be incapacitated by illness, injury, exhaustion, alcohol or drug use, including prescription and non-prescription medication while performing duties within the ROCC. The contractor shall randomly drug test operators on an annual basis.

2.2.2.2. MANNED RANGE OPERATIONS SUPPORT

2.2.2.2.1. RANGE CONTROL OFFICER (RCO)

The contractor shall provide a sufficient number of qualified RCO to ensure day and night operation of the four manned ranges during scheduled operating hours and IAW the daily range schedule. The contractor shall ensure at least one qualified RCO is on duty at least 1 hour prior to the first scheduled flight. The RCO shall control Class A range operations IAW AFI 13-212 Luke Supplement 1, Chapter 5 and its supplements. The minimum number of range personnel required to run a manned range operation is one RCO.

2.2.2.2.1.1. TOUR OF DUTY.

RCO duties hours shall be IAW AFI 13-212 Luke Sup 1, Chapter 5.