PWS for FedBizOpps.doc

HEADQUARTERS AIR FORCE SPACE COMMAND

AIR EXPEDITIONARY FORCE MISSION CAPABILITY SERVICES

Performance Work Statement

29 JULY 2008

TABLE OF CONTENTS

1.0. DESCRIPTION OF SERVICES

1.1. SCOPE

1.2. MISSION

1.3 OVERVIEW

1.3. REQUIREMENTS

1.4.2. SPECIFIC REQUIREMENTS

1.5. QUALITY CONTROL PLAN

2.0. SERVICES SUMMARY

3.0.

GOVERNMENT FURNISHED PROPERTY

4.0.

MATERIALS AND OTHER DIRECT COSTS (ODCs)

5.0. TRAINING

6.0.

TRAVEL

7.0.

GENERAL INFORMATION

7.1.

SUPERVISION OF EMPLOYEES

7.2.

CONTRACTOR IDENTIFICATION

7.3.

CONTRACTOR/GOVERNMENT COMMUNICATION

7.4.

PRODUCT OWNERSHIP

7.5.

PROPRIETARY DATA

7.6.

PLACE OF PERFORMANCE

7.7.

DUTY HOURS

7.8.

LEGAL HOLIDAYS

7.9.

SECURITY REQUIREMENTS

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1.0. DESCRIPTION OF SERVICES

This Performance Work Statement (PWS) provides for various Advisory and Assistance Services (A&AS) to Headquarters Air Force Space Command (HQ AFSPC) Air Expeditionary Force (AEF) Mission Capability. This contract will serve as a vehicle to provide technical, system analysis, and programmatic and analytical support in the Deployment Branch (A3OD) and includes software development, planning, analyses, technical studies, problem resolution and associated systems engineering support tasks. The Air Expeditionary Force (AEF) Mission Capability also requires a broad range of a technical support, quick response research, and on-site/immediate software development support to utilize the latest improvements in information technology. All services requested under this PWS are non-personal in nature.

1.1. Scope. In rendering the foregoing services, outputs may take the form of information, advice, opinions, alternatives, analyses, evaluations, recommendations, training and/or services to complement the Government’s technical expertise in accomplishing its mission. The AEF Mission Area has a continuing requirement for contracted support, both advisory and assistance services (A&AS) and non-advisory and assistance services (non-A&AS). The A&AS primarily comprises three major categories of services: Management, Operational and Professional Support Services; Studies, Analyses, and Evaluations; and Engineering and Technical Services. The non-A&AS primarily comprises the following major categories of services: Custom Software Support, Analysis, Programming, and Development.

1.2. Mission. The mission of AFSPC is to defend the United States through the control and exploitation of space. This is accomplished by operating space systems; providing support from space to terrestrial forces; operating ballistic missile forces as a deterrent against nuclear attack; providing assured mission capability, including ground control support for designated Department of Defense (DoD) satellites through all levels of conflict; providing warning of a space ballistic missile attack; providing the ability to protect friendly satellites and to negate enemy spacecraft; and maintaining the Intercontinental Ballistic Missile (ICBM) force, people and materiel. The mission of AFSPC includes specific responsibilities as the Air Force component of US Strategic Command (USSTRATCOM) for space and ICBM forces, and as an Air Force Major Command (MAJCOM). These responsibilities are interrelated and entail specific relationships with other commands and agencies, both United States and Allied.

1.2.1. The mission of AFSPC/A3O, Current operations, is to provide policy, guidance and resources for all AFSPC space and missile operations including missile warning, nuclear event detection, space control, intercontinental ballistic missiles (ICBMs), spacelift and range operations, satellite command and control, aerospace weather, helicopter and airfield operations, and command and control. Current Ops integrates space capabilities in operational level of war and develops space exploitation and ICBM employment concepts.

1.2.2. The mission of AFSPC/A3OD, Deployments Branch, is to serve as the Office of Primary Responsibility (OPR) for management and verification of Unit Type Codes (UTCs) deployed from AFSPC’s nine wings to Combatant Commands in support of Operations Plans (OPLANS), Crisis Action, and the Global War on Terrorism.

1.3 Overview.

1.3.1. HQ AFSPC/A3OD is the Office of Primary Responsibility (OPR) for AEF posturing, management and verification of Unit Type Codes (UTCs) deployed from AFSPC’s nine wings to Combatant Commands in support of Operations Plans (OPLANS), Crisis Action, and the Global War on Terrorism. A3OD develops and publishes policy and guidance (Operating Instructions and supplements), supports the AFSPC/IG in the conduct of inspections, and provides resources for all AFSPC wings in the management and verification of their UTCs and in fulfilling AFSPC tasked deployments.

1.3.2. Deliberate and Crisis Action Planning and Execution Segments (DCAPES) Comparision Management Program (DCoMP) was designed as a deployment management tool for AFSPC-tasked Air and Space Expeditionary Forces UTCs within the Joint Operations Planning System (JOPES). The system compares taskings to available/postured UTCs and provides the user with reports sorted by any field contained in the database. DCoMP ensures UTCs or elements thereof are not multi-tasked, changes to any field within the database are highlighted, new or deleted taskings are easily identified, and taskings requiring MAJCOM verification are known. Additionally, DCoMP automatically identifies and e-mails taskings and required action to Functional Area Managers (FAMs).

DCAPES Comparison of Authorization to Postured Positions (DCAPP) also compares unit manpower documents (UMD) to postured UTC positions to ensure Air Expeditionary (AEF) deployment requirements can be supported by the unit’s authorizations. DCAPP identifies discrepancies by installation, wing, functional area, UTC, and/or Air Force Systems Command/Air Force Specialty Code (AFSC). DCAPP also provides statistical details of identified area and highlights UTC/UMD mismatches.

Both DCoMP and DCAPP are written in Microsoft Visual Basic 6. Maintenance involves ensuring that modifications to external TPFDD (Time Phased Force Deployment Database) databases and/or JOPES or DCAPES interfaces are immediately reflected and/or corrected in DCoMP software and that compatibility is maintained. DCoMP provides capability for HQ and base-level deployment management. Modifications are often extensive and require significant knowledge of Visual Basic 6 and/or SQL Server programming logic, DCAPES database structure, and base-level deployment objectives.

A3OD requires a broad range of technical support, quick response research, and on-site/immediate software development support to utilize the latest improvements in information technology. Contract requirements include maintenance of AFSPC related files within the DCAPES and AF UTC Availability database environments; verification, analysis, validate, and monitor of AFSPC deployments; oversight and analysis of AFSPC’s unit inputs into the AEF Reporting Tool (ART) system; and assistance with drafting and publishing AFSPC’s AEF policies and procedures.

The contractor shall provide on-site programming support for AFSPC’s DCoMP and DCAPP software. The contractor shall provide trend and anomaly analysis capability for deployment taskings, ART currency reporting, and discrepancy data. Contractor shall reference Air Force Instruction (AFI) 10-401, Air Force Operations, Planning, and Execution; AFI 10-403, Deployment Planning and Execution; AFI 10-244, Reporting Status of Aerospace Expeditionary Forces; Air Force Publication Document (AFPD) 10-4, Operations Planning: Air and Space Expeditionary Force Presence Policy: U.S. Code 10, and Chairman Joint Chiefs of Staff Manual (CJCSM) 3122, Time-Phased Forced and Development Data (TPFDD) Primer, on a daily basis. Contractor will assist in the development of command supplemental guidance that adheres to and does not conflict with Air Force publications, Joint manuals, or public law. The government will train and certify two contractor employees at the start of the initial period of performance in both DCAPES and Joint Operations Planning and Execution Systems (JOPES) if necessary.

1.4. Requirements.

1.4.1. General requirements: The contractor shall perform technical analyses, planning, assessments, current and future operations technical analysis and support, quick response research, immediate software support, and assistance in solving problematic issues and concerns experienced by management, development and operations communities. In rendering the foregoing services, outputs may take the form of information, advice, opinions, alternatives, analyses, evaluations, recommendations, software development, training and/or services to complement the Government’s technical expertise in accomplishing its mission. These services provide support, assistance, advice, or training for the efficient and effective management and operation of The AEF Mission Area organizations, activities, or systems.

1.4.2. Specific Requirements.

1.4.2.1. Contractor shall keep DCoMP and software programs operational. Contractor shall have working knowledge of Visual Basic and SQL Server applications to ensure continuous software compatibility with DCAPES and JOPES. Software support must be on-site and immediate due to time sensitive nature of A3OD mission.

Twice per workday, the contractor shall identify, extract, and analyze data produced by DCAPES, relay updated requirements to FAMs (Functional Area Managers) and wing Installation Deployment Officers (IDOs), and identify anomalies in postured UTCs, taskings and/or trends. The contractor shall ensure project codes are entered in DCAPES after receipt of verification from FAM. (CDRL 0008h) Contractor shall manage the deployment newsgroups daily. Contractor shall notify QAE of significant postings and make recommendations on the information obtained from the newsgroup. (CDRL 0008f)

The contractor shall analyze all category 5 reclamas submitted by the wings and prepare a recommendation for AFSPC/CV. (CDRL 0008a)

Contractor will review and analyze non-verified taskings daily, discuss these taskings with appropriate FAMs, and verify within six (6) days of deployment notification. (CDRL 0008g)

The contractor shall develop HQ deployment information briefings to be delivered to each wing (CDRL 0008b) The Contractor shall develop briefings for and attend the AEF execution conferences, the annual Worldwide Planner’s Conference, and weekly Operations Intel meetings. (CDRL 0008c, CDRL 0006 trip report)

1.4.2.2. The contractor shall assist in the annual review, draft, coordination, and publication of ART policy. (CDRL 0008d) The contractor shall analyze wing ART inputs in order to identify discrepancies and shortfalls. (CDRL 0008l) The contractor shall develop and support AEF De-briefs to the AFSPC/CV. (CDRL 0008e) The contractor shall process UIC changes and HQ AFSPC reclamas (CDRL 0008m) The contractor shall provide ART overdue reports and ART get well dates to all AFSPC units daily. (CDRL 0008O) The contractor shall ensure project codes are accurate in DCAPES. (CDRL 0008h)

1.4.2.3. The contractor shall ensure that the unit’s UTCs are postured correctly in the AEF library. The contractor shall compare postured UTCs to manpower documents with applicable FAM once per month. (CDRL 0008i) Once per Tempo Band Cycle, the contractor shall analyze home-station peacetime and wartime requirements. The contractor shall coordinate Air Staff recommended changes to postured forces with FAMs and units. The contractor shall document, coordinate, and assist in the defense of AFSPC’s UTC posturing position. The contractor shall draft proposed command guidance on requirements, and annually review and recommend updates to AFSPC supplements to AFI 10-401. (CDRL 0008n) NLT 180-days prior to next AEF cycle, the contractor shall complete an analysis of the next cycle’s postured UTCs. (CDRL 0008j)

1.4.2.4. The contractor shall act as the AFSPC SME and POC for CWPC and DCAPES courses. The Contractor shall manage the student quotas allocated to AFSPC, register students for the courses in coordination with AETC and AFSPC/A1.

1.4.2.5. The contractor shall provide performance coverage to the Government from 0730 - 1630. Requirements may arise with little or no notice (e.g. an exercise or real-world contingency) requiring work hours occurring at night and on weekends in support of directorate and Command mission requirements. A contact phone number shall be provided to QAE for short-notice night and short-notice weekend support. The contractor shall support an average 2 per year surge operations relating to “real world” operational issues. In the event of a surge, the QAE will authorize modified contractor hours of operation as needed to assist in the management of deployment requirements and provide recommendations to AFSPC leadership on courses of action. The QAE shall immediately notify the Contracting Officer of the changed requirement.

1.5. Quality Control Plan. Establish a process (quality program) to provide an accurate assessment of performance in all areas of the contract. Implement a quality program through the Contractor’s Quality Control Plan (QCP).

1.5.1. The QA personnel assigned to maintain the QA program shall perform independently of Contractor task order personnel to include the following:

1.5.1.1. Have sufficient well-defined responsibility, authority, and the organizational freedom to identify and evaluate quality problems in order to initiate, recommend, and/or provide solutions.

1.5.1.2. Maintain adequate records of any audits, inspections, and tests to support the conformance to the requirements and effective operation of the quality program.

1.5.1.3. Ensure timely and effective corrective action is obtained for all deficiencies identified by the Contractor or by the Government. All deficiency responses shall include the cause of the deficiency to preclude recurrence and an analysis of the quality program’s effectiveness in the area of the deficiency.

1.5.2.

The Contractor shall be responsible for overall responsiveness, cost control, adherence to schedules, technical quality of work, management of contractor’s team efforts and commitment to customer satisfaction.

2.0. SERVICES SUMMARY

The Service Delivery Summary (SDS) is a list of Performance Objectives and Performance Thresholds that will be regularly verified by Government personnel. Each Performance Objective represents a significant task as identified in the PWS by the Government at the time of contract award. The Performance Threshold represents the minimum acceptable level of performance. The Performance Objectives and Performance Thresholds represent only the significant tasks of this contract and do not excuse the Contractor from performance of other responsibilities identified in this PWS. Performance Objectives will be monitored regularly by Government Quality Assurance Evaluators (QAEs). Performance objectives may be added at the basic contract and/or task order level and performance thresholds may be raised or lowered during the course of this contract.

2.1. Findings. A finding is any government-identified noncompliance with contract requirements that specifies that an activity or action did not take place, or did not take place to the standards of timeliness or quality required. A Finding is categorized as either a Major or Minor Finding. Findings will be documented on a Corrective Action Report (CAR) and provided to the Contractor for their response. While the Contractor will be given the opportunity for reperformance when possible, the deficiency will nevertheless be documented.

Contractor receives no more than one formal customer complaints/contract discrepancy reports per year for each task order. Contractor successfully resolves any customer complaint within 10 working days of receipt or less time as specified in the task order.

Contractor receives no more than one formal customer complaint/contract discrepancy report per year from all task orders.

No security violations.

No more than three late documents per year per task order and no more than 2 working days late. No more than two sets of corrections/edits and all corrections must be accomplished within two working days, or other such time periods as established in the task order.

2.2. Performance Objectives.

3.0. GOVERNMENT FURNISHED PROPERTY AND SERVICES. Government will provide working space, material, equipment, services (including automated data processing), and other support for up two (2) contractor personnel where this contract will be performed. Any additional required contractor personnel shall work from contractor provided facilities. The government will provide additional documentation, software, hardware and equipment necessary to accomplish this requirement. The government will train and certify two contractor employee in both DCAPES and Joint Operations Planning and Execution Systems (JOPES). Government personnel will be available for technical exchanges with the Contractor. However, the QAE will be the primary source of technical guidance for this PWS.

4.0. MATERIALS AND OTHER DIRECT COSTS (ODC). In the event that the contractor is required to purchase reimbursable items costing up to $500, such purchases must be submitted for approval by the QAE prior to actual purchase. Items costing greater than $500 shall require prior QAE and Contracting Officer approval. Purchases will not be broken up in order to meet this threshold.

5.0. TRAINING. The contractor must receive approval from QAE prior to attendance at training classes at government expense.

6.0. TRAVEL. Contractor employees may be required to travel to various locations within the continental United States (CONUS) and outside the continental United States (OCONUS) in performance of task orders. Estimated travel requirements are included below. All contractor travel shall be approved by the Government prior to departure. Any travel required shall be performed in accordance with FAR 31.205-46, Travel Costs.

6.1. The following trips is estimated annual travel (does not include travel days).

(does not include travel time)

6.2. Passports, Visas, Customs, and Travel. All contractor employees are subject to customs, processing procedures, laws, agreements, and duties of the country to which they are traveling and procedures, laws, and duties of the United States upon re-entry. The Government will supply the Contractor with letters of travel when necessary to travel by Military Airlift.

7.0. GENERAL INFORMATION

7.1. Supervision of Employees

The Government shall not supervise or otherwise direct contractor employees. The Contractor shall not supervise or otherwise direct government employees, nor shall the Contractor supervise employees of other contractors outside the Contractors’ own subcontracting/teaming arrangements.

7.2. Contractor Identification

All contractor personnel shall be required to wear company identification badges so as to distinguish themselves from government employees. These badges must be visible at all times when working with government personnel. When conversing with government personnel during business meetings, over the telephone or via electronic mail, support contractor personnel shall identify themselves as such to avoid any perception that they may be government employees and to avoid situations arising where sensitive topics might be better discussed solely between government employees. Electronic mail signature blocks shall identify contractor/company affiliation. Documents or reports produced by contractors shall be suitably marked as contractor products or contractor participation appropriately disclosed. Contractor personnel occupying collocated space in a government facility shall identify their workspace area with their name and company/contractor affiliation.

7.3. Contractor /Government Communication

7.3.1 The Contractor shall provide program management. The Contractor’s Program Manager shall provide clear and consistent written and verbal response ( e.g. return phone call, email or other communication) to the Government within 12 business hours.

7.3.2 The Contractor’s Program Manager shall meet at least semi-annually with the contract’s multi-functional government team and at least quarterly with the contract’s government QAE and Contracting Officer. Multi-functional team meetings shall be coordinated and hosted by the Contractor. Quarterly meetings shall be held at government facilities. The Contractor shall provide minutes of the previous meeting at the next scheduled meeting for both multi-functional and quarterly meetings.

7.4. Performance of Service During Crisis, National Disaster, ‘Real World’ or National Security Event. The performance of these services is considered to be mission essential during times of crisis, national disaster, ‘real world’ or national security event. Should a such an event occur, the Contracting Officer or their representative will verbally advise the contractor of the revised requirements, followed by a written notification. A representative of the contracting officer will further notify the contractor verbally when the event has ended with written notification to follow. Any price changes resulting from this crisis will be negotiated in accordance with FAR clauses for “Changes”.

7.5. Product Ownership. All products produced by the Contractor in the performance of this SOW are the property of the government.

7.6. Proprietary Data. The Contractor shall request government approval prior to the use of any proprietary data or software tools to fulfill the requirements of this PWS.

7.7.

Place of Performance

AFSPC/A3OD will furnish up to two workspaces in the Hartinger building on Peterson AFB, to include desk space, chairs, computers connected to 21 NET, Secret Internet Protocol Router network (SIPRNET) access, use of telephones, copier, fax machines and additional media storage. Any other contractor personnel shall work at contractor facilities. Software support must be on-site and immediate due to time sensitive nature of A3OD mission.

7.8.

Duty Hours

When working on government sites, the government’s normal duty hours are 0730-1630, Monday through Friday, unless otherwise specified in individual task orders. Circumstances may require the Contractor to provide services after normal duty hours.

7.9.

Legal Holidays

The Federal Government observes the following holidays:

New Year's Day

Martin Luther King's Birthday

President's Day

Memorial Day

Independence Day

Labor Day

Columbus Day

Veteran's Day

Thanksgiving Day

Christmas Day

7.9 Security Requirements.

7.9.1. All contractor personnel shall hold a TOP SECRET/SCI clearance or higher. Additionally, contractor personnel shall possess appropriate security clearances as prescribed in individual task orders as of the task order start date. For positions requiring additional SCI clearance, contractors shall provide cleared individuals eligible for SCI at task order start. The Contractor will be given access to applicable documentation to include requirements, plans, specifications, studies, and analyses up to and including TOP SECRET SCI classification as required by individual task orders. The Contractor shall maintain accountability records/receipts for classified material to include transfer and destruction of material.

7.9.2. A Contract Security Classification Specification, DD Form 254, is issued as part of the contract and is directive upon the Contractor. The DD 254 includes program-specific classification guides (SCG) as required.

Air Expeditionary Force Mission Capability Services

Performance Work Statement