Section L Past Performance Questionnaire.doc

Attachment L-9

SECTION C: PAst Performance QUESTIONNAIRE DIRECTIONS The Offeror should send out the questionnaire entitled, “Section D: Evaluation/Past Performance Information Questionnaire for Overall Contract Quality Assessment” to each past performance recipient. This should also correspond with your Team Relevancy Matrix.

SECTION D: EVALUATION/Past Performance Information QUESTIONNAIRE FOR OVERALL CONTRACT QUALITY ASSESSMENT:

Use the following descriptions as guidance in providing element ratings. Ratings should only reflect the performance of the contractor in question.

RATINGS DEFINITIONS:

PERFORMANCE RATINGS

CODE

PERFORMANCE LEVEL

B/E

BLUE/EXCEPTIONAL

P/VG

PURPLE/VERY GOOD

G/S

GREEN/SATISFACTORY

Y/M

YELLOW/MARGINAL

R/U

RED/UNSATISFACTORY

N

NOT APPLICABLE

DIRECTIONS: For each question, please place an “X” in the box corresponding to the rating. Please provide supporting rationale for all ratings except “Satisfactory” or “Not Applicable”. The narratives need not be lengthy, just clear and concise. Space for narrative comments is provided at the bottom of the questionnaire. If more space is needed, use the back of the questionnaire or attach additional pages.

CONTRACTOR NAME: _________________________________________________________

CONTRACT NUMBER: _________________________________________________________

Customer or agency name: ________________________________________________

Geographic location of services under this contract:

CONTRACT MANAGEMENT (MANAGEMENT)

M1. How would you describe the quality of the Contractor’s management relationship with government counterparts (including the ability to successfully resolve disagreements/disputes)?

M2. How timely and effective was the Contractor when dealing with contract problem resolution issues without extensive customer guidance?

M3. How well did the Contractor understand/comply with customer objectives and technical requirements?

M4. How well did the Contractor respond to emergency and/or surge situations?

M5. How would you describe the Contractor’s resolution of Organizational Conflicts of Interest (OCIs)?

M6. How would you describe the Contractor’s overall contract management (including ability to effectively lead, manage and control the program)?

M7. How well did the Contractor comply with contract terms and conditions?

M8. How consistently did the Contractor meet timeline requirements?

M9. How well did the Contractor satisfy requirements for quick-turn deliverables, such as quick-look reports?

M10. How effective was the Contractor at optimizing team assignments, team communication, monitoring of team performance, quality control and conflict resolution?

M11. How effectively did the Contractor start work on Day 1 of contract performance?

M12. How would you describe the Contractor’s quality/accuracy/integrity of technical data/reports?

M13. How adequately/effectively was the Contractor’s quality control program and adherence to contract quality assurance requirements?

M14. How well did the Contractor provide reasonable and cooperative support in dealing with your staff (including the ability to successfully resolve disagreements/disputes)?

M15. How well did the contractor provide effective and timely resolution to contract problems?

CONTRACT MANAGEMENT (SUBCONTRACTING)

S1. If the Contractor was required to perform at least 50% of the work for this effort, how well was it accomplished?

S2. How would you describe the quality and effectiveness of subcontracted efforts?

CLEARANCES

CL1. How would you describe the contractor’s ability to properly handle, store, and destroy classified information?

SCR2. How would you describe the Contractor’s ability to provide personnel with the appropriate security clearances?

CONTRACT MANAGEMENT (STAFFING)

STF1. How would you describe the Contractor’s ability to hire/apply qualified workforce to this effort?

STF2. How would you describe the Contractor’s ability to retain qualified workforce for this effort?

STF3. How effectively did the Contractor replace departing personnel, who were appropriately cleared, skilled, and qualified, including key personnel to ensure contract performance?

STF4. How would you describe the Contractor’s ability to provide appropriate experience/expertise to accomplish all PWS tasks/requirements?

CONTRACT MANAGEMENT (COST)

C1. How would you describe the Contractor’s accuracy in forecasting contract costs?

C2. How well did the Contractor perform within contract costs?

C3. How would you describe the Contractor’s ability to alert Government of unforeseen costs before they occur?

C4. How accurately and timely was the Contractor’s cost reporting?

C5. How accurately did the Contractor invoice via Wide Area Workflow?

C6. How would you describe the Contractor’s performance in providing timely, reliable, supportable proposals with accurate cost estimates for both awards and modifications, to include those for task orders, if applicable?

TECHNICAL

T1. If applicable, how timely and effective was the Contractor in satisfying International Traffic in Arms Regulations (ITARs)?

T2. How effective was the contractor’s resource analysis?

T3. How well did the contractor support government budgetary decisions?

T4. How effective was the contractor’s support for or development of key acquisition life cycle processes or documents?

T5. How effectively did the contractor plan, coordinate and execute operational exercises?.

T6. How effective was the contractor’s requirements generation, documentation or integration to organize, train, equip, or develop integrated or system of systems software architectures?.

T7. How well did the contractor provide program support for the nuclear force?

T8. How effective was the contractor’s technical analyses, planning, programming, budgeting, assessments, or systems security of current or future GPS operation?.

T9. How effectively did the contractor support range operations and procedures and integrate assets to range capabilities?

T10. How would you describe the contractor’s use or creation of databases?

T11. How effective was the contractor’s modeling and simulation support?

T12. How effective was the contractor’s support for analyses, information technology systems engineering, integration, activities for cyberspace pertaining to program assessments of database applications, program architectures supporting network attack, network defense, cyber sitautional awareness, rapid deployable mobile communications support, network operations or exploitation?

NARRATIVE SUMMARY FOR ALL CONTRACTS

(DO NOT INCLUDE PERSONAL NAMES IN THE NARRATIVE SECTION.)

N1. What were the contractor’s greatest strengths in the performance of the contract?

N2. What were the contractor’s greatest weaknesses in the performance of the contract?

N3. Would you award another contract to this contractor?

N4. Additional comments on the above sections (please refer to question number above) (Attach additional pages if needed):

OTHER CONTRACTS:

1. Do you know of any other contracts performed by this contractor? If yes, please provide the following contract information, if known:

a. Contract Number: _______________________________________________________

b. Contractor Name: ________________________________________________________

c. Type of Contract: ________________________________________________________

d. Status:

Active Completed:________

e. Date of Award: __________________________________________________________

f. Contract Amount: ________________________________________________________

g. Contract Completion Date (Including Extensions): ______________________________

Thank you!

Please return this by e-mail to the following Government POC e-mail address: peterson.csmc.ex@peterson.af.mil, or via FAX: 719-556-7900