9003-0037.doc

HQ AFSPC

CONTRACT INFORMATION

8283 Greensboro Drive

McLean, VA 22102-3838

(Base Year + 1 Option Year)

STATEMENT OF WORK

FOR

CONTRACT MANAGEMENT SERVICES IN SUPPORT OF

THE UNI-COMM PROGRAM MANAGEMENT OFFICE (PMO)

FOR

Headquarters Air Force Space Command HQ AFSPC/A6XP

FA2517-05-D-9003-0037

RFTOP: A6-0176

8 October 2008

1.0 DESCRIPTION OF SERVICES: This contract is for non-personal services to support the Uni-Comm PMO Contract Management Section.

1.1 ORGANIZATION BEING SUPPORTED:

HQ AFSPC/A6XP

250 S. Peterson Blvd, Suite 401

Peterson AFB CO 80914

1.1.1 MISSION: The Uni-Comm program will provide essential Air Force Space Command (AFSPC) communications services directly to and in support of the space combat warfighter. The Uni-Comm program will consolidate communication and Information Technology (IT) services across AFSPC, leading to procedural, performance and economic efficiencies in the operations, maintenance and management of the AFSPC Enterprise Network. The Uni-Comm program supports the policies and guidance of the Secretary of the Air Force, the Chief of Staff of the Air Force and the Commander of Air Force Space Command and will be conducted in accordance with current Air Force (AF) and Department of Defense (DoD) acquisition planning efforts, leveraging best business practices.

The Uni-Comm program philosophy is to establish and manage a single AFSPC command-wide communications and IT operations and maintenance contract for core services, providing same or improved level of service for the Main Operating Bases (MOBs) in AFSPC. This is because of the challenge faced by AFSPC. Eight of the nine AFSPC Wings have contracted base communications services resulting in: varying types of service; reduced flexibility in applying new Tactics, Techniques and Procedures (TTPs) because of the many contractual stipulations that must be followed; non-standard performance criteria; and non-standard evaluation of performance. Additionally, the Uni-Comm program will support the single designated approval authority (DAA) concept, prepare for possible integration into the Air Force Network Operations (AFNetOps) and Integrated Network Operations and Security Center (I-NOSC) concept, and to the extent possible, influence AF/DoD IT policy from our lessons learned.

1.2 OVERVIEW OF SERVICES REQUIRED: The Uni-Comm program will provide essential Air Force Space Command (AFSPC) communications services directly to and in support of the space combat warfighter. The Uni-Comm program will consolidate communication and Information Technology (IT) services across AFSPC, leading to procedural, performance and economic efficiencies in the operations, maintenance and management of the AFSPC Enterprise Network. The Uni-Comm program supports the policies and guidance of the Secretary of the Air Force, the Chief of Staff of the Air Force and the Commander of Air Force Space Command and will be conducted in accordance with current Air Force (AF) and Department of Defense (DoD) acquisition planning efforts, leveraging best business practices.

1.2.1 The Uni-Comm program philosophy is to establish and manage a single AFSPC command-wide communications and IT operations and maintenance contract for core services, providing same or improved level of service for the Main Operating Bases (MOBs) in AFSPC. This is because of the challenge faced by AFSPC. Eight of the nine AFSPC Wings have contracted base communications services resulting in: varying types of service; reduced flexibility in applying new Tactics, Techniques and Procedures (TTPs) because of the many contractual stipulations that must be followed; non-standard performance criteria; and non-standard evaluation of performance. Additionally, the Uni-Comm program will support the single designated approval authority (DAA) concept, prepare for possible integration into the Air Force Network Operations (AFNetOps) and Integrated Network Operations and Security Center (I-NOSC) concept, and to the extent possible, influence AF/DoD IT policy from our lessons learned.

1.2.2 The Uni-Comm program will also provide a means of unity-of-command of the contracted communications and IT efforts in AFSPC in order to follow, evaluate and assess compliance with AFSPC-led efforts such as:

· Base Network/Server Consolidation for Core Services

· Enterprise Information Management Services (data repository, web services, SharePoint portal services, etc.)

· Front Range Exchange E-mail Consolidation

· Enterprise Systems Management Server

· Active Directory to the AFSPC Bases

· Enterprise Boundary Control

· Land Mobile Radio Regionalization

· Regional Telephone System Maintenance

· AFSPC Technical Architecture, i.e., standards, platform profiles, and services profiles

· Network Operations and Security Center (NOSC) Dashboard/a-MIND

1.2.3 Uni-Comm support will span all of the AFSPC MOBs. The following bases currently fall under the purview of Uni-Comm:

· F.E.Warren AFB, WY (20th AF, 90th SW)

· Los Angeles AFB, CA (61st SW, SMC)

· Malmstrom AFB, MT (341st SW)

· Patrick AFB, FL (45th SW)

· Peterson AFB, CO (21st SW,)

· Schriever AFB, CO (50th SW,)

· Vandenberg AFB, CA (14th AF, 30th SW)

1.2.4 Under no circumstances shall the contractor perform any action deemed “inherently governmental,” such as authorizing the expenditure of government funds. In all cases, Government personnel assigned to the Uni-Comm Program Management Office (PMO) will be responsible for and will execute these actions. The Contractor has no Government authority and may not obligate or represent the Government in any commercial transaction. If the contractor believes it has been tasked with an Inherently Governmental Function, contractor shall defer performance and notify the contracting officer for immediate resolution.

1.3 SPECIFIC REQUIREMENTS: The following core requirements represent the critical capability and/or process which shall be provided to the PMO for analysis activities.

1.3.1 Subtask 1: Program Management and Quality Assurance Services

1.3.1.1 Program Management Services - Contractor shall provide program management to ensure efficient and effective accomplishment of all work detailed in this PWS. Contractor shall track costs at the task order level showing labor, travel and material costs separately and showing monthly labor budgets, monthly labor expenditures, monthly labor invoices, amounts funded, and Estimates at Completion in the Monthly Cost and Performance Report. Contractor shall summarize significant events and findings, activities, cost or funding concerns, performance that exceeded contract requirements, performance that failed to meet contract requirements and corrective actions in Monthly Status Reports (CDRL 0030). In the event of cumulative cost underruns or overruns exceeding 3% of budgeted cost, contractor shall e-mail the QAE, & Uni-Comm Program Manager (PM) to explain corrective action plan.

1.3.1.2 Quality Assurance (QA) Services – Contractor shall provide Quality Assurance services to ensure that all deliverables and products are of the highest quality and meet the standards established by the contract Quality Program Plan (QPP).

1.3.1.3 Meetings and Briefings - Contractor shall conduct meetings and coordination efforts at times commensurate with the complexity and status of the effort required to support the work and meet the identified requirements. Contractor shall support monthly teleconferences and quarterly Technical Interchange Meetings with the Uni-Comm PM and task order QAE, as required, to discuss contents of program management reports, providing materials and agendas. The contractor shall participate in Technical Interchange Meetings (TIMs) upon request of the Uni-Comm PM and QAEs to discuss and evaluate contractor efforts and accomplishments in direct relation to specific Task Orders. During these meetings, the contractor shall present necessary data to enable a joint review of assigned tasks, schedules, and resource expenditures. The contractor shall present and participate in technical discussions and shall inform the Uni-Comm PM of any problems with contract execution and any proposed solutions. Contractor shall schedule and conduct contract-wide Program Management Review (PMR) meetings as coordinated with the PM, semi-annually. The contractor shall also meet with QAE for Quarterly Program Reviews.

1.3.2 Subtask 2 - TO SOW Uni-Comm Contract Process Development.

1.3.2.1 Contract Process Development in this instance includes:

1.3.2.1.1 Contractor shall assist HQ AFSPC/A6 in the generation of processes to capture Operations and Maintenance (O&M) requirement changes for all AFSPC projects and programs.

1.3.2.1.2 Contractor shall assist A6 in generation of policies and processes for managing service levels and cost of providing services to each base via the Uni-Comm contract.

1.3.2.1.3 Contractor shall assist A6 by advising in the generation of policies and procedures to facilitate continuous service improvement within the Uni-Comm contract.

1.3.2.1.4 Contractor shall assist A6 by synchronizing the transition of services being provided via the Uni-Comm contract to AFNetOps.

1.3.2.1.5 Contractor shall assist A6 by synchronizing the transition of services being provided via the Uni-Comm contract to the Enterprise Service Desk.

1.3.2.1.6 Contractor shall assist A6 by synchronizing AFSPC and Uni-Comm change management processes with AFNetOps Operational Change Management processes.

1.3.2.1.7 Contractor shall assist A6 by aligning AFSPC policies, procedures and system sustainment with the Air Force IT Asset and Service Management (ITASM) initiative.

1.3.2.1.8 NLT 30 work days of task order award, the contractor shall deliver to the Uni-Comm Program Management office a surveillance plan detailing contract surveillance methodology to be used. After submission to and acceptance by the Uni-Comm Program Manager and Deputy, this will be the governing document for this requirement and contractor shall update and republish, as required. The plan will include information on how:

1.3.2.1.8.1 To develop and implement phase-in efforts at each MOB.

1.3.2.1.8.2 To develop and implement processes for the Cross Functional Council.

1.3.2.1.8.3 To evaluate and assess existing Headquarters and PMO contract surveillance tactics, techniques and procedures to determine compliance with various DoD, AF or AFSPC-directed standards.

1.3.2.1.8.4 To standardize, augment and/or supplement PMO contract surveillance tactics, techniques and procedures for the Command at each of the MOBs and the Uni-Comm PMO.

1.3.2.1.8.5 To prioritize all required standardization and supplementation efforts to achieve the greatest affect on the PMO’s contract surveillance.

1.3.2.1.8.6 To periodically collect inputs from the MOBs in order to document the effectiveness of the contract surveillance across the MOBs.

1.3.3 Subtask 3 – TO SOW Resource Management.

1.3.3.1 The Contractor shall assist in the execution of the Uni-Comm Resource Management Program through delivery of the Uni-Comm PMO Resource Management Plan. The contractor shall deliver the Uni-Comm PMO Resource Management Plan NLT 20 work days after contract award unless otherwise directed by QAE. Latest version shall be updated and republished as required.

1.3.3.1.1 This document will be the Contractor’s Plan to meet the terms of this requirement.

1.3.3.1.2 This document will be delivered to the Uni-Comm Program Manager and Deputy NLT 20 work days after contract award

1.3.3.1.3 After submission to and acceptance by the Uni-Comm Program Manager and Deputy, this will be the governing document for performance of this requirement. At the minimum the plan will include information on how:

1.3.3.1.3.1 The contractor shall revise (annually), formalize and execute the Memorandum of Agreement / Service Level Agreement Program.

1.3.3.1.3.2 The contractor shall develop, compile, formalize and implement PMO and contract resource advisor processes and procedures.

1.3.3.1.3.3 The contractor shall identify, evaluate and assess existing resource management tactics, techniques and procedures to determine adequacy.

1.3.3.1.3.4 After identification, the contractor shall standardize, augment and/or supplement resource management tactics, techniques and procedures for the Uni-Comm PMO and each of the affected MOBs.

1.3.3.1.3.5 The contractor shall prioritize all required standardization and supplementation efforts in order to have the most affect on the Uni-Comm PMO’s resource management program in the shortest timeframe.

1.3.3.1.3.6 The contractor shall monitor the Uni-Comm PMO’s program including a yearly visit to each MOB.

1.3.3.1.3.7 While at each of the MOBs, the contractor shall coordinate the following year’s Memorandum of Agreement with all appropriate base parties. Final approval of the MOA and Headquarters signatures will be obtained by the government.

1.3.3.1.3.8 Resource Management personnel should have experience working with the Planning, Programming, Budgeting and Execution (PPBE) system to include Program Objective Memorandums (POMs), Financial Plans (FinPlans), and out-year programming. They should be well versed in operation and maintenance budgeting execution, tracking, and reconciliation including disbursements, reimbursements, and by-others payment transactions. The Resource Managers will be required to interact with HQ AFSPC/FM and Defense Financial and Accounting Service (DFAS) representatives to adjudicate Program Management Office financial transactions. Member should be well versed in interpreting Department of Defense directives.

1.3.3.1.3.9 The PMO Resource Management personnel must have access and therefore be familiar with the following accounting and finance systems: General Accounting and Finance System (GFAS), Commanders Resource Information System (CRIS), Automated Business Support System (ABSS), Electronic Document Access (EDA), Customer Automation Reporting Environment (CARE).

1.3.4 ADDITIONAL DELIVERABLES: Monthly Status Report (CDRL-0030). The Contractor shall provide a monthly status report.

2.0 SECURITY REQUIREMENTS

2.1 Security Clearances. Provisions outlined in the basic DD254 apply to this task order

2.2 Number of SCI Accesses Required. None.

2.3 Access to Government Property and Facilities. The Contractor shall request non-escorted access badges to Government buildings on Peterson AFB consistent with task order requirements. Contractor personnel may also enter other facilities where escorted access is mandatory by requesting such access and escort from QAE, in advance, as required. Access to government facilities, documents, and systems shall be in accordance with DD Form 254, and Department of Defense Contract Security Classification Specifications.

3.0 KEY PERSONNEL–No personnel are considered “mission essential.”

4.0 GOVERNMENT FURNISHED EQUIPMENT / INFORMATION (GFE / GFI)

4.1 GFE - Due to the sensitive nature of the information being evaluated, the government will make space available for contractor personnel. HQ AFSPC/A6 will provide up to 8 workstations for all full-time personnel and a single Hot Desk for all part-time personnel. Workstations will include desk space, chairs, telephones, lighting, computers connected to 21NET, and the use of community printers and fax machines. The government shall supply all standard office supplies required to perform this task.

4.2 GFI - Due to the sensitive nature of the information being evaluated, the government will provide access and availability to the required information sources and resources necessary for the completion of the tasks identified in this TO SOW. The government shall provide published Uni-Comm Program documents to the contractor for performance of the tasks identified in this TO SOW. Additionally, the government will provide draft Uni-Comm Program documents and sources of information to the contractor as appropriate for performance of the tasks identified in this TO SOW.

5.0 Annual Training. All contractor personnel may attend Government-required training.

6.0 WORKLOAD ESTIMATES:

6.1 Labor Workload Estimates: See RFTOP

6.2 Travel Workload Estimates - Contractor shall identify reimbursable travel requirements in support the requirements of this PWS. Government estimates are provided below.

7.0 DELIVERY SUMMARY:

7.1 Some deliveries may need to be accelerated, based on urgency of taskings.

8.0 SPECIAL REQUIREMENTS:

8.1 Uni-Comm Program Organizational Conflict of Interest (OCI), Financial and Other Relationships.

8.2 If sub contractors to a CAASETA prime are competing on Uni-Comm requirement and a CAASETA prime proposes on this TO, please identify the sub contractor. A mitigation plan will need to be submitted at time of task order award to ensure contract integrity.