Exhibit_12_-_Reference_Sheet.pdf
PDF 103 KB Posted
- Attached to
- FY27 Decals and Tax Stamps
- Solicitation number
- EV00000943
- Issued by
- Oklahoma County, Hobart City, Oklahoma
About this file
This is a reference sheet template (Exhibit 12) associated with contract opportunity EV00000943, designed to collect vendor performance feedback from previous clients. The form requests basic company information including the vendor's name, contact person, email address, and phone number, followed by project details such as project description, date, budget, and current status. The document serves as a structured evaluation instrument containing ten standardized questions that reference clients are asked to complete regarding their experience with the vendor. These questions assess whether the vendor achieved stated objectives, what aspects of the project or vendor relationship could have been improved, project timeline adherence, result visibility, schedule compliance, success metrics, needs understanding, conflict resolution capabilities, responsiveness to inquiries, and overall satisfaction regarding whether the vendor exceeded expectations and would be rehired.
The reference sheet contains no pricing information, set-asides, incumbent details, or funding requirements, as it functions solely as a data collection tool for evaluating vendor performance history. This template appears designed to be distributed to previous clients of bidding vendors to establish a documented record of past performance and client satisfaction prior to contract award. The document does not specify response deadlines, submission instructions, or evaluation criteria related to the reference responses.
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Text version
Exhibit 12
Reference Sheet
EV00000943
Company Name: _________________________ Contact Email: ___________________________
Company Contact Name: ___________________ Contact Phone: __________________________
Project Details
Project Description:
Project Date: ______________________
Project Budget: ____________________
Current Status: _____________________________________________________________________
1. What were you hoping to achieve by hiring the vendor’s services? Do you feel you achieved them?
2. What would you wish had been different about your project or your relationship with the vendor?
3. How long did it take before you saw the results of the project?
4. Did the vendor stay on schedule?
5. How did you know when the vendor succeeded at what was promised?
6. How well did they understand your needs?
7. How did they handle conflict resolution?
8. What was their response time to your questions or requests?
9. Did the vendor exceed your expectations?
10. Would you hire this vendor again?
File details come from the government source that posted it. Updated .