ESBD_383246_1738620617685_HS0014578 Attachment to Addendum No. 4.pdf

Addendum 4 RFO No. HHS0014578 Page 1 of 3

Request for Offers (RFO)

For

Solicitation No. HHS0014578

BMC Subscriptions, Maintenance Services and Support for

Health and Human Services Commission and Department of Family and

Protective Services

Addendum No. 4

This Solicitation is amended as follows:

1. Section 3.1 (Schedule of Events) is deleted in its entirety and replaced with the following:

3.1 SCHEDULE OF EVENTS

EVENT DATE/TIME

Solicitation Posting Date to ESBD JANUARY 8, 2025

Pre-proposal Conference and HSP

Training Attendance is Optional

JANUARY 15, 2025 at 11:00 AM

Central Time

Deadline for Submitting Questions or

Requests for Clarification

JANUARY 17, 2025 at 3:00 PM

Central Time

Tentative Date Responses to Questions or

Requests for Clarification Posted on ESBD

JANUARY 27, 2025 at 4:00 PM

Central Time

Deadline for Courtesy HSP Review JANUARY 27, 2025 at 4:00 PM

Central Time

Deadline for Submission of Solicitation

Responses [NOTE: Responses must be

RECEIVED by HHSC by the deadline.]

FEBRUARY 18, 2025 at 10:30 AM

Central Time

Evaluation Period MARCH 2025

Anticipated Notice of Award JUNE 2025

Addendum 4 RFO No. HHS0014578 Page 2 of 3

Anticipated Contract Start Date JULY 2025

Respondents must submit their Solicitation Responses to HHSC in accordance with the due date and time indicated in this Schedule of Events or as changed via an Addendum posted to the

ESBD.

NOTE: All dates are tentative and HHSC reserves the right to modify these dates at any time. At the sole discretion of HHSC, events listed in the Schedule of Events are subject to scheduling changes and cancellation. Scheduling changes or cancellation determinations made prior to the

Solicitation Responses Submission Deadline will be published by posting an Addendum to the

ESBD. After the Solicitation Responses Submission Deadline, if there are delays that significantly impact the anticipated award date, HHSC, at its sole discretion, may post updates regarding the anticipated award date to the Procurement Forecast on the HHS Procurement

Opportunities web page. Each Respondent is responsible for checking the ESBD and

Procurement Forecast for updates.

By submitting a Solicitation Response, Respondent represents and warrants that any individual submitting the Solicitation Response and any related documents on behalf of the Respondent is authorized to do so and to bind the Respondent under any Contract that may result from this

Solicitation.

2. Section 3.6.4 (Labeling and Delivery for USB Submission and Other Materials) of the

Solicitation is deleted in its entirety and replaced with the following:

3.6.4 Labeling and Delivery for USB Submission and Other Materials

Respondent must deliver Solicitation Responses submitted via USB by one of the methods below.

Overnight/Express/Priority Mail Hand Delivery

Health and Human Services Commission

ATTN: Response Coordinator

Tower Building Room 108

1100 W. 49th St., MC 2020

Austin, Texas 78756

Health and Human Services Commission

ATTN: Response Coordinator

Procurement & Contracting Services Building

1100 W. 49th St., MC 2020

Austin, Texas 78756

BE ADVISED, all Solicitation Responses become the property of HHSC after submission and will not be returned to the Respondent. It is the Respondent’s responsibility to appropriately mark and deliver the Solicitation Response to HHSC PCS by the specified https://www.hhs.texas.gov/business/contracting-hhs/procurement-opportunities https://www.hhs.texas.gov/business/contracting-hhs/procurement-opportunities

Addendum 4 RFO No. HHS0014578 Page 3 of 3 date. A dated shipping label, invoice of receipt from a from USPS or commercial carrier, or any other documentation in lieu of the on-site time stamp WILL NOT be accepted.

Each Respondent is solely responsible for ensuring its Solicitation Response is submitted in accordance with all Solicitation requirements, including, but not limited to, proper labeling of packages, sufficient postage or delivery fees, and ensuring timely receipt by HHSC. In no event will HHSC be responsible or liable for any delay or error in delivery. Solicitation Response must be RECEIVED by HHSC PCS by the Solicitation Response Submission Deadline identified in Section 3.1 (Schedule of Events).

Solicitation Responses submitted via USB by mail or hand delivery shall be placed in a sealed package. The sealed package and the USB drives shall be clearly labeled on the outside as follows:

Solicitation No: HHS0014578

Solicitation Name: RFO for BMC Helix ITSM OnDemand

(BMC Helix ITSM)/BMC Subscriptions, Maintenance Services and Support

Solicitation Response Submission Deadline: February 18, 2025 at 10:30 AM Central Time

Purchaser Name: Andrick Reese, CTCD, CTCM

Respondent Name: [Respondent Name]

It is Respondent’s sole responsibility to ensure that packaging is sufficient to prevent damage to contents. HHSC will not be responsible or liable for any damage, and damaged Solicitation

Responses will not be considered at HHSC’ sole discretion.

HHSC will not be held responsible for any Solicitation Response that is mishandled prior to receipt by HHSC PCS. It is the Respondent’s sole responsibility to mark appropriately and deliver the Solicitation Response to HHSC PCS by the specified date and time. HHSC will not be responsible for late delivery, inappropriately identified documents, or other submission errors that may lead to disqualification or nonreceipt of the Respondent’s Solicitation Response.

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