D4-3 Project Manager Resumes.pdf

Arizona Department of Transportation On Call Transit Consultant Services BPM007068 Discipline 1: Transit Planning Studies

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Arizona Department of Transportation On Call Transit Consultant Services BPM007068 Discipline 4: Transit Operations Tasks

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SUBJECT MATTER QUALIFICATIONS

Daksha is a professional Transportation Planner with a focus on public transit. She is passionate about accessibility-based planning and better integration of land use and transit.

With this goal in mind, she has led and supported several projects, including comprehensive transportation/transit plans, light rail transit design, bus rapid transit network, corridor planning, on-demand/microtransit assessments, transit-oriented development, and transit feasibility studies..

PROJECT MANAGEMENT EXPERIENCE

VIA Metropolitan Transit - Mobility on Demand (MOD) Support Services, San Antonio, TX (Deputy Project Manager). Daksha supported the evaluation of microtransit operational and maintenance plans to help VIA determine the full range of opportunities and constraints related to pursuing in-house operations. This included assessment of vehicle requirements, vehicle types, maintenance facility, labor requirements, parking requirements, IT infrastructure, and MOD zone management.

Valley Metro - Maximum Passenger Load and Running Time Analysis Study, Phoenix Metro (Project Manager). Daksha led an analysis of the maximum passenger load for 39 bus routes to develop recommendations for the appropriate bus length and seating capacity for future bus purchases. Additionally, an analysis of bus schedule running times was conducted to recommend updated running times for each route by service day and time band.

Park City Mountain Resort, Quinn’s Park & Ride Transit Analysis, Park City, Utah (Lead Transit Planner). This task aimed to complete a comprehensive assessment of transit service characteristics, including proposed routing and stop locations, parking projections by the established horizon years, construction milestones for the resort and parking garages, and fleet inventory for transit services from New Quinn’s Park & Ride lot to the PEG/Vail resort. Daksha assisted with developing service and operations plans that included a conceptual schedule and operations model for the shuttle bus service. She also led the implementation plan with phased implementation recommendations.

5307 TrAMS Obligation , AZ, CYMPO (Project Manager). AECOM assisted CYMPO with drafting and refining sections of the FY 2022 Federal Transit Administration (FTA) 5307 Transit Award Management

System (TrAMS) application. This project included assisting CYMPO with navigating the TrAMS website, review and providing feedback to their application, reviewing CYMPO’s Title VI Plan and provide comments, and helping CYMPO address comments received from FTA. Daksha was responsible for overall project management.

National Transit Database Reporting, Town of Prescott Valley, AZ (Project Manager). AECOM assisted the town of Prescott Valley with 5307/TrAMs access, National Transit Database (NTD) reporting, and CARES Act post-award reporting. The project aimed to support Prescott Valley with NTD reporting and CARES Act Post-Award reporting. AECOM assisted Prescott Valley in reviewing, assigning, and submitting outstanding MPR and FFR tasks.

AECOM also facilitated meetings with various agencies, such as the CYMPO, FTA, ADOT, and Prescott Valley.

Additionally, AECOM developed an Excel spreadsheet with all NTD forms and data fields for a small systems-reduced urban reporter of 5307 funds, including data elements, notes, definitions, and YAVALINE data sources. Daksha was responsible for overall project management.

MANAGING QUALITY

Daksha employs a comprehensive approach to quality control and project management, including:

• Outlining the scope of services, schedule, and budget objectives that align with client expectations.

• Developing mitigation strategies and contingency plans to address risks effectively.

• Rigorous quality review of deliverables to verify compliance with project requirements and technical standards.

• Monitoring key performance indicators so that the project remains on track.

Education & Training

• MUEP, Urban and Environmental Planning, Arizona

State University

• Graduate Certificate, Transportation Systems, Arizona State University

• BArch, Architecture, University of Mumbai Licenses, Certifications, Memberships

Years of Experience

• 12 (9 with AECOM)

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DAKSHA MASURKAR, AICP

Discipline 4 Project Manager

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Arizona Department of Transportation On Call Transit Consultant Services BPM007068 Discipline 4: Transit Operations Tasks

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SUBJECT MATTER QUALIFICATIONS

Estella is passionate about creating active, livable cities that put people first. Estella has led efforts that advance transit, active transportation, and emerging mobility initiatives at the regional, local, and neighborhood level. Prior to joining AECOM, Estella was the Planning Manager at Mountain Line.

In this role is was responsible for obligating Federal Transit Administration grants in the TrAMS system, planning and schedule optimization of the fixed route system, and data analysis for National Transit Database (NTD).

PROJECT MANAGEMENT EXPERIENCE

CYMPO 5307 TrAMS Obligation , Arizona. AECOM assisted CYMPO with drafting and refining sections of the FY 2022 Federal Transit Administration (FTA) 5307 Transit Award Management System (TrAMS) application. This project included assisting CYMPO with navigating the TrAMS website, review and providing feedback to their application, reviewing CYMPO’s Title VI Plan and provide comments, and helping CYMPO address comments received from FTA.

Estella was an advisor for CYMPO to obligate their federal funds.

Valley Metro Downtown Hub Reroutes Study, Phoenix, AZ (Task Support). Developed a rerouting plan for Valley Metro’s 24 transit routes in coordination with the opening of the South-Central Extension and Downtown Hub light rail project. The goal of this project is to minimize interruptions to bus riders while evaluating the feasibility of re-establishing bus service to pre-construction travel patterns. Estella completed five routing scenarios through Remix Software and presented findings to City of Phoenix and Valley Metro staff.

Mountain Line Route 7 On-Time Performance Pilot, Flagstaff, AZ (Project Manager). Analyzed data to identify on-time performance issues for one of Mountain Line’s top transit routes. Developed solutions and organized several pilot programs to test identified solutions. Estella led the project and coordinated closely with the operations and planning departments. (prior to AECOM) Transit Planning 4 All Microtransit Pilot, Flagstaff, AZ (Project Manager). Estella led the planning and implementation of a microtransit pilot for Mountain Line transit in Flagstaff, AZ. This included leading a multi-stakeholder inclusive planning process and implementing the pilot through coordination with stakeholders, operations, fleet, marketing, and leadership. The pilot turned into a permanent microtransit program for Mountain Line. (prior to

AECOM)

Northern Arizona Council of Governments, Verde Valley Master Transportation Plan & Safety Action Plan 2024, Flagstaff, Arizona. Task lead responsible for updating the Verde Valley Master Transportation Plan and creating a Comprehensive Safety Action Plan using the Safe Streets for All grant award funding.

Valley Metro Rail Inc., South Central Light Rail Transit Extension Design Services During Construction, Phoenix, Arizona. Task lead who oversaw the evaluation and affirmation of the feasibility of re-establishing bus service to pre-construction travel patterns as previously designed, ensuring smooth operation between the light rail system and the bus network, and offering potential alternative bus travel patterns in the event pre-construction patterns were undesirable or conflicting given the new street configuration and light rail service implementation.

Central Arizona Governments, Mobility Gap Analysis, Phoenix, Arizona. Task lead who evaluated current conditions of 5310 programs, Spatial Gap Analysis, Subregion recommendations, financial gap analysis, information gap analysis, and Title VI Implementation Activities. Key responsibilities also involved identifying where an opportunity exists to expand coordinated mobility services for the elderly and disabled populations within Pinal County and identifying transportation services and funding mechanisms to fill transportation gaps.

MANAGING QUALITY

Estella employs a comprehensive approach to quality control and project management, including:

• Outlining the scope of services, schedule, and budget objectives that align with client expectations.

• Developing mitigation strategies and contingency plans to address risks effectively.

• Rigorous quality review of deliverables to verify compliance with project requirements and technical standards.

• Monitoring key performance indicators so that the project remains on track.

Education & Training

• Master of Urban Planning (MUP), Planning, Aalborg

University

• Bachelor of Urban and Regional Planning (BURPl), Urban and Regional Planning, Northern Arizona University

Licenses, Certifications, Memberships

• NA

Years of Experience

• 9 (<1 with AECOM)

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ESTELLA HOLLANDER

Discipline 4 Additional Project Manager

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Arizona Department of Transportation On Call Transit Consultant Services BPM007068 Discipline 4: Transit Operations Tasks

Page 3AECOM PROJECT MANAGER RESUMES

SUBJECT MATTER QUALIFICATIONS

Krystal brings has 20 years of experience in planning, operations, and engineering and specializes in helping transit systems analyze data and technology systems to improve services.

PROJECT MANAGEMENT EXPERIENCE

Technology Planning, Various MN. Krystal leads the effort to assist agencies with writing state technology grants and conducting transit technology assessments. Grant efforts include radio communications, cameras, CAD/AVL, maintenance software and demand response scheduling.

The work includes an assessment of existing technology, developing the technology technical specifications, peer interviews, independent cost estimates, and benefits and costs analysis. AECOM has assisted 16 agencies and written 20 state technology grants to date.

NCHRP Best Practices in Rural Service Assessments.

This national research paper investigated effective local and state approaches to rural transit services by documenting and assessing lessons learned across the nation to develop a guidebook for state DOTs and rural transit agencies. Krystal was responsible for the nationwide survey of state DOTs and transit agencies on current practices, the supplemental guidebook for rural transit service assessments, and compiling the final report (https:// onlinepubs.trb.org/onlinepubs/nchrp/2065/NCHRP_20-65_ Task81_Final_Report.pdf).

Mankato Transit Services (MTS) Technology Assessment, NCATT, Mankato, MN. Krystal led the in-depth analysis of MTS operations to determine needs and gaps in operating the service, which could be improved through the use of technology such as CAD/AVL scheduling software, APCs, and others. Recommendations included specific technology requirements and outlined the RFP process for MTS.

Service Planning, Various, MN. AECOM has an on-call contract with MnDOT to assist rural transit agencies with service planning. Each agency has a unique need and type of service provided. Krystal is leading the effort for 5 agencies by analyzing service, performance, and operational data to help the systems address their service planning concerns. These concerns include inefficient service, new routes and services, conversion of fixed route to demand response, budgetary constraints, and fare rates.

Massachusetts Regional Transit Authorities – Comprehensive Regional Transit Plan Updates, Statewide MA. AECOM updated all 15 of the state’s regional transit plans. Krystal led a team overseeing the plan update for five of the regional transit authorities. The plans provide a comprehensive assessment of transit services and robust public outreach for recommendations to improve service, operations, policy and practices.

Brunswick Transit Study, Brunswick, ME. The town s looking to evaluate and modernize the Brunswick Explorer transit service. The route has remained relatively untouched since it began operating in 2010 despite several changes in the area including new rail service and the redevelopment of a former naval base. Krystal analyzed the existing conditions for the Brunswick Explorer in order to identify opportunities for improvement.

Action Plan for Electrification and Service Growth, Statewide, RI. The Rhode Island Public Transportation Authority (RIPTA) recently completed a Transit Master Plan (TMP) that calls for increased service levels, community-level mobility hubs, and redesigned routing. AECOM assisted RIPTA in developing a plan to electrify the fleet to prepare for the new service. Krystal developed preliminary schedules and blocking for the proposed service in the TMP to model how each block and route would perform with an electric bus.

MANAGING QUALITY

Krystal employs a comprehensive approach to quality control and project management, including:

• Outlining the scope of services, schedule, and budget objectives that align with client expectations.

• Developing mitigation strategies and contingency plans to address risks effectively.

• Rigorous quality review of deliverables to verify compliance with project requirements and technical standards.

• Monitoring key performance indicators so that the project remains on track.

Education & Training

• MS, Civil Engineering (Transportation), University of Massachusetts

• MRP, Regional Planning, University of

Massachusetts

Massachusetts Licenses, Certifications, Memberships

endorsements

Years of Experience

• 20 (10 with AECOM)

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KRYSTAL OLDREAD

Discipline 4 Additional Project Manager