Attachment J.1 Performance Work Statement.docx

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Distribution and Warehousing Services at DLA Distribution Bartstow, CA Federal contract opportunity
Solicitation number
SP3300-21-R-5008
Issued by
Defense Logistics Agency Distribution

About this file

This notice announces a solicitation for distribution and warehousing services at DLA Distribution Barstow, California. The scope of work includes management, personnel, supervision, materials, tools, equipment, transportation, and other items and services to receive, store, inventory, package, distribute, and ship repair parts and secondary items. The requirement is for an indefinite delivery indefinite quantity contract with a five-year period of performance including a three-month transition period. The performance periods are from July 2022 through June 2027. The NAICS code is 493110 and size standard is $30 million. The acquisition will be solicited using full and open competition after exclusion of sources as a 100% 8(a) set-aside. The anticipated contract award date is June 2022. Interested parties should monitor the SAM.gov website for solicitation documents and amendments. A pre-proposal teleconference will be held on September 1, 2021. The incumbent contractor is Technica, LLC under contract SP3300-17-D-5002 expiring September 2022. The place of performance is DLA Distribution Barstow, California.

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Other files attached to Distribution and Warehousing Services at DLA Distribution Bartstow, CA, newest first.
File Type Posted
RFP SP3300-21-R-5008 Sections B - M (updated 10.4.21).pdf PDF
SF-30 SP3300-21-R-5008 Amendment 0004.pdf PDF
DLA Barstow_SP3300-21-R-5008_Questions_09.29.2021.docx DOCX document
Attachment J.38 Staffing Matrix Amendment 003.xlsx XLSX spreadsheet
Attachment J.11 CDRLs.zip ZIP file
SF-30 SP3300-21-R-5008 Amendment 0003.pdf PDF
RFP SP3300-21-R-5008 Sections B - M 9.21.21.pdf PDF
SP330021R5008_ Questions Responses 9.21.21.docx DOCX document
Attachment J.1 Performance Work Statement Amend 002.docx DOCX document
Attachment J.32 TE 4.6 Contractor Furnished Equipment.doc DOC document
Attachment J.38 Staffing Matrix Amendment 002.xlsx XLSX spreadsheet
Attachment J.11 CDRLs.zip ZIP file
TE 4.4.5.1M Custodial Services.v4.docx DOCX document
Attachment J.25,TE 4.5 Other Equip PM Task Codes.xlsx XLSX spreadsheet
Attachment J.39, Training Plan.xlsx XLSX spreadsheet
Attachment J.1 Performance Work Statement.docx DOCX document
CDRL A006 - Quality Control Plan with Attachments.pdf PDF
Attachment J.3 - Technica CBA - DLA Barstow FE.pdf PDF
DDBC Pre-Proposal Conference Attendee List.pdf PDF
Attachment J.20,TE 4.2 Gov Oper Equip for Ctr Maint.xlsx XLSX spreadsheet
Attachment J.38 Staffing Matrix Amendment 001.xlsx XLSX spreadsheet
Attachment J.5 DD254 DDBC SP3300-21-R-5008.pdf PDF
Attachment J.16 TE 3.2 Government Training.docx DOCX document
Attachment J.24,TE 4.3 MHE PM Task Codes.xlsx XLSX spreadsheet
Attachment J.19 TE 3.5 GE - Misc.xls XLS spreadsheet
Attachment J.22,TE 4.5 Other Equip PM Task Codes.xlsx XLSX spreadsheet
Attachment J.37 TE 6.1 Government Forms.docx DOCX document
Attachment J.38 Staffing Matrix 7 July.xlsx XLSX spreadsheet
Attachment J.41, Limitation on Subcontracting Report.xls XLS spreadsheet
SF33 SP330021R5008.pdf PDF
Attachment J.6 CLIN X006 Labor Rate Table.xlsx XLSX spreadsheet
Attachment J.17 TE 3.3 Government Data Systems.docx DOCX document
Attachment J.25,TE 5.2 Projected Workload DDBC for final RFP.docx DOCX document
Attachment J.29 TE 5.4 Transshipment of Hazardous Assets.rtf RTF text file
Attachment J.30 TE 5.5 Type Physical Inventory Code (TPIC) Matrix.docx DOCX document
Attachment J.18 TE 3.4 GE - MHE.xls XLS spreadsheet
Attachment J.20,TE 4.3 MHE PM Task Codes.xlsx XLSX spreadsheet
Attachment J.22 TE 4.1 Contractor Training.docx DOCX document
Attachment J.36 TE 5.9 DSS Program Loading Data.docx DOCX document
Attachment J.39 Training Plan.xlsx XLSX spreadsheet
Attachment J.40 DDBC DRAFT Training Schedule July-September 2022.xlsx XLSX spreadsheet
Attachment J.42 Past Performance Questionnaire.docx DOCX document
Attachment J.12 TE 1.1 Contractor Personnel Security.docx DOCX document
Attachment J.15 TE 3.1 GF-6 21.docx DOCX document
Attachment J.26 TE 5.0 APLs.doc DOC document
Attachment J.27 TE 5.1 DDBC Historical Workload.docx DOCX document
Attachment J.32, DDBC Proposed Productive Hours UPDATE.xlsx XLSX spreadsheet
Attachment J.4 Wage Determination.pdf PDF
DDBC Preproposal Teleconference .docx DOCX document
RFP SP3300-21-R-5008 Sections B - M.pdf PDF
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SP3300-21-R-5008

Attachment J.1

Section C – Attachment J.1 Performance Work Statement (PWS)7
Section C-1 General Conditions and Requirements7
C-1.1 Scope of Work8
C-1.2 Operating Conditions8
C-1.2.1 Interactions with Other Government Organizations8
C-1.2.2 Federal Holidays8
C-1.2.3 Duty Hours and Access to the Host Installation9
C-1.3 Personnel9
C-1.3.1 Key Personnel Requirements10
C-1.3.2 Non-Key Personnel Requirements13
C-1.4 Security18
C-1.4.1 Personnel Clearance20
C-1.4.2 DoD Common Access Card (CAC)/Access Identification Badge (ID Badge)21
C-1.4.3 Information System Security22
C-1.4.4 Safeguarding Information23
C-1.4.5 Facility Security23
C-1.4.6 Key and Lock Control of Contractor Occupied Facilities24
C-1.4.7 Authorized Visitor Control25
C-1.4.8 Contact of a Suspicious Nature25
C-1.5 Safety and Occupational Health (SOH)26
C-1.6 Radiation Protection Program27
C-1.7 Electrostatic Discharge (ESD) Control Program29
C-1.8 Transition Plan29
C-1.8.1 Personnel Hiring Actions and Training31
C-1.8.2 Government Property (GP)32
C-1.8.3 Mission Stock32
C-1.8.4 Work-In-Process Review33
C-1.8.5 Transition Reports33
C-1.8.6 Required Plans, Programs and Procedures34
C-1.9 Continuation Of Essential Contractor Services35
C-1.10 Preparedness Exercises36
C-1.11 Contract Transition-Out and Continuity of Service Plan36
Section C-2 Definitions and Acronyms37
C-3 Government Property, Equipment, Systems, Training and Support Services37
C-3.1 Government Property (GP)37
C-3.1.1 Government Facilities38
C-3.1.2 Government Equipment (GE)38
C-3.1.3 Information Technology (IT) Assets and Data Systems39
C-3.2 Government Material40
C-3.3 Government Training41
C-3.4 Government Support Services41
C-3.4.1 Custodial41
C-3.4.2 Environmental41
C-3.4.3 Forms42
C-3.4.4 Fuels42
C-3.4.5 Grounds Maintenance42
C-3.4.6 Mail42
C-3.4.7 Medical43
C-3.4.8 Military Training43
C-3.4.9 Nuclear Regulatory Commission (NRC) License43
C-3.4.10 Pest Management43
C-3.4.12 Radio Frequencies (RF)43
C-3.4.13 Records Management43
C-3.4.14 Refuse Collection and Recycling43
C-3.4.15 Telephone44
C-3.4.16 Utilities44
Section C-4 Contractor Requirements44
C-4.1 Government Facilities44
C-4.2 Equipment44
C-4.2.1 Government Accountable Property46
C-4.2.2 Operating Equipment47
C-4.3 Materials and Supplies48
C-4.4 Equipment Maintenance49
C-4.4.1 Defense Property Accountability System (DPAS)50
C-4.4.2 Scheduled Requirements/Preventative Maintenance51
C-4.4.3 Unscheduled Requirements51
C-4.4.3.1 Unscheduled Requirements Less than $2,50052
C-4.4.3.2 Unscheduled Requirements $2,500 or More53
C-4.4.3.3 Acceptance and Support Documentation53
C-4.4.3.4 Supporting Cost Data and Review of WO Costs54
C-4.4.4 Calibration and Certification54
C-4.4.5 Equipment Disposal54
Section C-4.5 Support Services55
C-4.5.1 Environmental55
C-4.5.2 Forms57
C-4.5.2 Grounds Maintenance57
C-4.5.3 Mail57
C-4.5.4 Medical58
C-4.5.5 Military Training58
C-4.5.6 Nuclear Regulatory Commission (NRC) License58
C-4.5.7 Pest Management58
C-4.5.8 Police and Fire Protection58
C-4.5.9 Radio Frequencies (RF)59
C-4.5.10 Records Management59
C-4.5.11 Refuse Collection60
C-4.5.12 Telephone60
C-4.5.13 Utilities61
C-4.6 Training61
C-4.6.1 Distribution Operations Training62
C-4.6.2 Hazardous Material and Hazardous Waste Training64
Section C-5 Specific Tasks66
Section C-5.1 Distribution Services and Performance Requirements66
C-5.1.1 Property Accountability68
C-5.1.1.1 Liability for Mission Stock69
C-5.1.1.2 Liability for Government Property70
C-5.1.2 Indemnification and Limitation of Liability70
C-5.1.3 Information Technology (IT) Data Systems70
C-5.1.3.1 Warehouse Management System (WMS)71
C-5.1.3.2 Warehouse Management System - Management Information System (WMS-MIS)72
C-5.1.4 Quality Control Plan (QCP)73
C-5.1.5 Customer Service Plan and Support74
C-5.1.5.1 On-Call Response Roster and Emergency Requisitions74
C-5.1.5.2 Customer Assistance74
C-5.1.6 NAVSUP Weapons Systems Support (NAVSUP WSS) In-Transit Accountability (NITA)75
Section C-5.2 Receiving80
C-5.2.1 In-Bound Traffic Management81
C-5.2.2 Off-Load and Tally82
C-5.2.3 Receipt Process Documentation82
C-5.2.4 Product Receipt Evaluation82
C-5.2.4.1 Supply Discrepancy Reports (SDR)84
C-5.2.4.2 Non-Procurement Receipts85
C-5.2.4.3 New Procurement (NP)86
C-5.2.5 Additional Receiving Requirements87
C-5.2.5.1 Material Potentially Possessing Explosive Hazard (MPPEH)87
C-5.2.5.2 Controlled Material88
C-5.2.5.3 Critical Safety Items (CSI)89
C-5.2.5.4 Customer Returns Improvement Initiative (CRII)90
C-5.2.5.5 Electrostatic Discharge Sensitive (ESDS) Material90
C-5.2.5.6 Hard to Handle Material90
C-5.2.5.7 Hazardous Material (HAZMAT)90
C-5.2.5.8 Radioactive Material (RAM)91
C-5.2.5.9 Frustrated Material92
C-5.2.5.10 Misdirected Material92
C-5.2.5.11 Receipts Lost In-Transit93
C-5.2.5.12 Shelf Life Material93
C-5.2.5.13 Magnetic Material94
Section C-5.3 Warehousing94
C-5.3.1 Stow of Receipts94
C-5.3.2 General Warehousing/Storage Requirements94
C-5.3.3 Care of Supplies In Storage (COSIS)97
C-5.3.3.1 Special Inspections98
C-5.3.3.2 Warehousing ADHOCS99
C-5.3.4 Additional Storage Requirements99
C-5.3.4.1 Material Potentially Possessing Explosive Hazard (MPPEH)99
C-5.3.4.2 Controlled Material100
C-5.3.4.3 Hazardous Material (HAZMAT)101
C-5.3.4.4 Radioactive Material (RAM)102
C-5.3.4.5 Shelf-Life Material102
C-5.3.5 AutoCAD Planographs / WMS Location Identification / Storage Space Management Report (SSMR)103
C-5.3.6 Weight and Cube National Stock Number (NSN) Program104
C-5.3.7 Rewarehousing of Material105
C-5.3.8 Issue of Material105
C-5.3.8.1 Processing Issue Release Orders106
C-5.3.8.2 Open/Unconfirmed Material Release Orders (MROs)109
C-5.3.8.3 Stock Selection109
C-5.3.8.4 Issue Cancellations109
C-5.3.9 Transshipments110
C-5.3.10 Local Delivery111
C-5.3.11 Issues to DLA Disposition Services111
C-5.3.11.1 CLASSIFIED112
C-5.3.11.2 Critical Safety Items (CSI)113
C-5.3.11.3 DEMILITARIZATION (DEMIL)113
C-5.3.11.4 Hazardous Material (HAZMAT) Disposals113
C-5.3.11.5 Recycling Control Program (RCP)115
C-5.3.12 Shipment Preparation / Outloading116
C-5.3.12.1 Controlled Material118
C-5.3.12.2 Hazardous Material (HAZMAT)119
Section C-5.4 Physical Inventory119
C-5.4.1 Floor to Book (COMPLETENESS)121
C-5.4.2. Warehouse Management System (WMS) Physical Inventories122
C-5.4.2.1 Research of Potential or Actual Physical Inventory Adjustments123
C-5.4.3 DENIAL RESEARCH125
C-5.4.4. ITEM DATA MAINTENANCE126
C-5.4.5 LOCATION SURVEYS126
C-5.4.6 ADHOC DISCREPANCY RESEARCH AND RESOLUTION127
C-5.4.7 INCOMING SUPPLY DISCREPANCY REPORT (ISDR RESEARCH AND RESOLUTION128
Section C-5.5 Transportation129
C-5.5.1 Defense Freight Transportation Service (DFTS)130
C-5.5.2 Traffic Management131
C-5.5.3 Shipping135
C-5.5.4 Astray Freight (Government Cargo Recovery Effort (GOCARE)) Program136
C-5.5.5 Security Assistance Program (SAP) Shipments: Foreign Military Sales (FMS) and Grant Aid136
C-5.5.5.1 Foreign Military Sales (FMS)136
C-5.5.5.2 Grant Aid Programs138
C-5.5.5.3 Shelf Life For FMS Material138
C-5.5.6 Additional Traffic Management / Transportation Requirements138
C-5.5.6.1 Material Potentially Possessing Explosive Hazard (MPPEH)139
C-5.5.6.2 Controlled Material139
C-5.5.6.3 Hazardous Material (HAZMAT)140
C-5.5.6.4 Radioactive Material (RAM)141
C-5.5.7 Deployment Support141
Section C-5.6 Packaging142
C-5.6.1 Preservation, Packaging, Packing and Marking (PPP&M)143
C-5.6.2 Container Reclamation144
C-5.6.3 Container Fabrication Support144
C-5.6.4 Specialized Container Fabrication Support145
C-5.6.5 Wood Packaging Material (WPM)146
C-5.7 Special Functions146
C-5.8 Special Projects/Surge and Sustainment146
C-5.9 Conferences146
C-6 Directives, Publications, Instructions, Forms and Reports146
C-6.1 General Information146
C-6.2 Deviations from Guidance148
C-6.3 Publication Changes148
C-6.4 Directives and Publications148
C-6.5 Forms169
C-6.6 Mandatory Reports169
C-6.7 Technical Library170
C-6.8 Technical Exhibits170

Section C – Attachment J.1 Performance Work Statement (PWS) Defense Logistics Agency (DLA) is a United States (U.S.) Department of Defense (DoD) agency that provides worldwide logistics support for the missions of the Military Departments and the Unified Combatant Commands under conditions of peace and war.

In support of DLA’s mission, DLA Distribution is a combat support organization providing a single, unified material distribution system for DoD under DLA management. The DLA Distribution mission is to provide an integrated pipeline that sustains our Armed Forces around the world with innovative and tailored logistics services that are ever improving in terms of cost, timeliness, and relative value. The DLA Distribution vision is to provide best value, competitive distribution services to the war fighter around the world, around the clock. DLA Distribution responsibilities include receipt, storage, issue, packaging, and worldwide transportation of all items placed under its accountability by the DLA and the military services. DLA Distribution also performs distribution services that are unique to a particular customer.

The DLA Distribution enterprise currently has Distribution Centers located throughout the world that store four million stock numbers in over 200 million square feet of storage space and process over 32 million transactions annually. DLA uses a standard Warehouse Management System (WMS) for distribution processing of material in the performance of these contract requirements.

The primary mission of the Distribution Center is to perform receipt, storage (to include inventory and stock readiness functions), and issue functions for local customers and cross-docking and/or transshipment operations utilized in support of on-base customers.

The PWS details the requirements associated with warehouse and distribution operations performed at the Distribution Center and consists of the following Sections that should be read as a single interrelated document:

Section C-1, General Conditions and Requirements Section C-2, Definitions and Acronyms Section C-3, Government Property, Equipment, Systems, Training and Support Services Section C-4, Contractor Requirements Section C-5, Specific Tasks Section C-6, Directives, Publications, Instructions, Forms and Reports Supplement to Section C – Attachment J.2, Site Specific Requirements Throughout the contract, the term “Contractor” includes subcontractors.

Links to websites referenced throughout the PWS for regulatory guidance, publications, forms, and general information. If a link is broken or no longer works, the Contractor shall contact the Contracting Officer (KO) or designee for assistance.

Section C-1 General Conditions and Requirements This Section provides general information relating to the conditions of operation and general requirements relating to the material and distribution services performed at the Distribution Center.

C-1.1 Scope of Work The Contractor shall manage, operate and perform the Distribution Center functions within the scope of this contract in a sustained auditable environment. The Government will use Independent Public Accountant (IPAs) to perform multiple audits annually. Distribution Centers will be under constant state of audit to gauge a current state of health and assure that processes are performed accurately, completely, and timely which culminates in compliance to regulatory and financial internal controls, reducing risk exposure for the Agency, and meeting operational goals. There are two main types of audits: 1) accuracy of materiel quantity held and one audits; 2) process adherence to audit control objectives. Although the scope of the audits differ between the types, they all evaluate the accuracy of material inventory held in DLA custody and gauge the ability to adhere to established policies, processes, and procedures. The IPAs will assess Distribution Operations using process audits to evaluate the operation against the DLA Distribution Standard Operating Procedures (SOP), processes and other established policy, procedures and regulations referenced in this contract. The Contractor shall perform warehouse and distribution operations requirements using and complying with DLA Distribution Standard Operating Procedures (SOPs)/addendums, Process Manuals, DLA’s WMS, Service Owned WMS or Original Equipment Manufacturer (OEM) WMS, various Government and Commercial applications, and all other references as set forth in this contract. The Contractor shall provide all management, personnel, supervision, materials, tools, equipment, transportation, and any other items and/or services not provided by the Government.

The primary mission of the Distribution Center is to manage and execute efficient and effective receiving, storage, inventory, packaging, Care of Supplies in Storage (COSIS), stock control, stock selection, issue processing, packing, shipping, and distribution of repair parts and secondary items in support of on-base, local, and worldwide customers. The Contractor shall operate the distribution operations at a minimum between the core hours identified in Attachment J.2, Site Specific Requirements. Additionally, the Contractor may be required to establish or increase level of effort for a 2nd and/or 3rd shift operations to meet customer requirements. The Contractor may be required to provide various equipment, such as different types of MHE to meet emerging/changing mission requirements.

C-1.2 Operating Conditions This Section provides general information relating to interactions with other Government organizations, Federal holidays and duty hours and access to the host installation.

C-1.2.1 Interactions with Other Government Organizations A. The Contractor’s primary interaction with the Government shall be through the Government employees located on site. The Government will:

Perform all Contracting Officer’s Representative (COR) functions.

Perform quality assurance evaluations of the Contractor’s performance.

Provide the primary interface between the Contractor and the host installation, local customers, and DLA Distribution.

Provide interface between the Defense Enterprise Computing Center (DECC), DLA Systems Integration Office (DSIO), and the Contractor.

Perform other inherently Governmental functions or other functions not part of this contract as prescribed in FAR subpart 7.5.

The Contractor shall interface with and support material owners and Item Managers (IMs), Inventory Control Points (ICPs), other Material Distribution Activities, DLA Primary Level Field Activities, and other customers as needed to accomplish the contract requirements.

C-1.2.2 Federal Holidays A. Federal holidays generally observed by Government personnel include:

Observed Federal Holidays

New Year’s Day
Martin Luther King Day
Presidents Day
Memorial Day
Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving Day
Christmas Day

B. The Contractor may utilize a different observed federal holiday schedule provided it is coordinated in advance with the COR.

C. On the above observed holidays, the Contractor shall be on-call within two (2) hours to respond to emergency requisitions IAW C-5.1.5.1, On-Call Response Roster and Emergency Requisitions.

D. In the event an Executive Order (EO) issued by the President of the United States declares Agencies of the Federal Government closed for a regularly scheduled workday, the COR will determine and advise the Contractor on whether services are required for that day.

C-1.2.3 Duty Hours and Access to the Host Installation Due to changing traffic requirements brought on by construction, changing missions, and security concerns within the host installation, access to the host installation is subject to change, sometimes with little or no warning. Inbound and outbound traffic restrictions may exist.

Force Protection Conditions (FPCONs) may affect access to the host installations and the Distribution Center. The FPCON is established by the host installation or higher national command authorities, and the Installation Commander is responsible for implementing the proper response to progressive levels of terrorist threats. FPCONs are normally displayed at most entrance gates, building entrances and office entrances. The Contractor shall adhere to and operate IAW any restrictions imposed as a result of a FPCON. Measures implemented under the various levels of terrorist threat may impact the Contractor’s normal operational approach to distribution services. The Contractor shall ensure that distribution services are sustained during heightened security measures.

C-1.3 Personnel A. This is a non-personal services contract to perform the requirements described in the contract. The Government will not exercise any supervision or control over the Contractor’s employees performing the services herein. Contract employees shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor’s primary interaction with the Government shall be through the KO or designee.

B. All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of the members of the public that they are Government officials. All Contractor employees shall wear ID badges conspicuously on his or her outer clothing above the waist at all times and shall identify themselves as Contractors while in the work place and at meetings.

C. The Contractor shall submit Quarantine-Isolation Tracker, DD Form 3112 and SITREP IAW CDRL A031, Travel Quarantine-Isolation Tracker.

D. The Contractor shall submit a Service Contract Report (SCR) during the annual reporting period for each fiscal year the contract is performed in. The reporting period for contractors in System for Award Management (SAM) is generally open from mid-October to mid-December for reporting against the prior government fiscal year. SAM will only enable reporting for entities with service contracts that meet the SCR requirements at DFARS 204.1703. Contractor entities manage their own roles within SAM. Each registered entity has at least one user with the Entity Administrator role. Users with the Entity Administrator role are able to assign the Service Contract Inventory (SCI) Reporter role to other users in their organization if they have established an account in SAM. The user(s) with the SCI Reporter role is/are responsible for maintaining an entity’s service contracts data. Please see the latest version of the SCR Guidebook for guidance to submit an SCR during the annual reporting period. SCI Reporters are required to submit the following information annually:

1. Total Amount Invoiced

2. Prime Contractor Hours Expended

3. Tier 1 Subcontractor Information E. The Contractor shall complete Attachment J.3X, Staffing Matrix. Attachment J.3X is completed for proposal submission covering the transition period and first nine (9) months of full performance. Attachment J.3X Contract Performance Time Standards, submitted with the proposal, will be used by the Government for negotiation of any workload modifications. The Contractor shall maintain the Attachment J.3X spreadsheet throughout the life of the contract when modifications are executed and/or based on negotiated modification to updated accepted revised time standards. The Contractor shall also provide an updated organizational chart with all modification proposals that address staffing changes.

F. The Contractor shall provide the names and telephone numbers (to include mobile telephone and pager, as applicable) for all Key Personnel in writing at the start of the transition period. All Key Personnel, upon notification, shall be on-site to meet with Government personnel within one (1) hour during normal duty hours and within two (2) hours outside of normal duty hours, when not in an excused absence status. In the event of the replacement of any Key Personnel, the Contractor shall submit proposed substitution(s) to the KO or designee, in writing, IAW Section H, Special Contract Requirements.

G. All Contractor managers and supervisors shall:

1. Understand the importance and incorporate risk management and internal controls into the daily operations to combat fraud, waste, abuse, and mismanagement

2. Adhere to Contract Requirements, which includes Audit Sustainment requirements and Standard Operating Procedures

3. Responsible for mission compliance to internal controls, results of external and internal audits, End to End inventory accuracy (arrival of truck, offload, receipt, warehousing, inventory, and issuance of materiel).

4. Plan, monitor and react to changing workload and resourcing variables, trend performance and understand what is driving sub-standard performance and implementing corrective actions

5. Empower employees to stop work when there is a problem with any aspect of the process and get engaged to research and correct the issue, documenting the issue/resolution

6. Use documentation on issues for input to assessments on performance

7. Responsible for ensuring the execution of the accepted Quality Control Plan (QCP), results are reported IAW CDRL A006, QCP and appropriate performance correction processes.

8. Accountable and responsible to ensure supervisors and employees are trained to perform job task(s) completely, accurately, timely H. All Contractor employees shall:

1. Understand the importance and incorporate risk management and internal controls into the daily operations to combat fraud, waste, abuse, and mismanagement

2. Adhere to Contract Requirements, which includes Audit Sustainment requirements and Standard Operating Procedures

3. Stop work when there is a problem with any aspect of the process and engage with supervisors for resolution C-1.3.1 Key Personnel Requirements

A. The Government requires the following key personnel. The Government developed their estimate for performing the key personnel requirements using the following labor categories. Those individuals currently serving and performing the description of the key personnel requirements and the experience is included in their resumes, will be considered qualified, competent and eligible. The Contractor shall identify their labor categories to fulfil the Key Personnel requirements.

B. The Contractor shall provide the following two (2) Key Personnel Resumes with the proposal IAW Section L:

1. Site Manager. The Contractor shall designate a Site Manager who shall have full authority to act for the Contractor on all matters relating to Contract Performance. As a minimum, the Site Manager shall possess a degree in Distribution Management, Business Management, or Business Administration (minimum Bachelor’s Degree) and at least five years of experience in Distribution Management, or at least ten years of management experience in distribution operations similar in size and complexity to the operation offered in this contract. Experience shall include a minimum of three (3) years of experience using automated warehouse management systems within the past five (5) years. The Site Manager shall possess the knowledge and skills required to plan, control, manage, and successfully complete the work. The Site Manager shall provide overall supervision for the Contractor employees to include, but not limited to, planning and managing the contract professionally; coaching and mentoring supervisors and leads ensuring that work is scheduled properly to obtain maximum use of resources; ensuring that accurate and timely reports are provided; effective supervision to prevent inefficient or wasteful methods in the performance of services ordered; and execute cost saving factors and quality controls to ensure work is performed as scheduled and at a fair and reasonable cost. The Site Manager shall provide overall management coordination and serve as the central point of contact (POC) with the Government for all work under the contract. Individuals currently serving as a Site Manager will be considered qualified, competent and eligible.

2. Alternate Site Manager/Operations Manager. The Contractor shall designate an alternate Site Manager/Operations Manager who shall have full authority to act for the Contractor on all matters relating to Contract Performance in the absence of the Site Manager. As a minimum, the Alternate Site Manager shall possess a degree in Distribution Management, Business Management, or Business Administration (minimum Bachelor’s Degree) and at least two years of experience in Distribution Management, or at least three years of experience in Distribution Management, or at least seven years of progressive management experience in distribution operations similar in size and complexity to the operation offered in this contract. Experience shall include a minimum of two (2) years of experience using automated warehouse management systems within the past five (5) years. The Alternate Site Manager/Operations Manager shall possess the knowledge and skills required to plan, control, manage, and successfully complete the work. The Alternate Site Manager/Operations Manager shall provide supervision for the Contractor employees to include but not limited to, planning and managing the contract professionally; coaching and mentoring supervisors and leads, ensuring that work is scheduled properly to obtain maximum use of resources; ensuring that accurate and timely reports are provided; effective supervision to prevent inefficient or wasteful methods in the performance of services ordered; and execute cost saving factors and quality controls to ensure work is performed as scheduled and at a fair and reasonable cost. Individuals currently serving as an Alternate Site Manager will be considered qualified, competent and eligible.

C. The Contractor shall provide the following Key Personnel Resumes NLT 10 calendar days after the start of transition to the KO or designee. The Government will review and either provide acceptance of OR comments/concerns regarding qualifications of proposed key personnel.

1. Quality Control Specialist. Manages quality program planning, quality program evaluation, identifying and resolving quality issues, and technical advisory services such as evaluating systems, analyzing data, and establishing quality control procedures. Performs quality control surveillances of processes, procedures, and conformance to contract requirements. Uses WMS and other Government Data Systems, and validates processes performed IAW DLA Distribution SOPs and Audit Readiness Internal Controls. Experience shall include a minimum of three (3) years of experience in the Quality Control field.

2. Supply Systems Analyst. Analyzes transactions/data to determine problem area; determine the feasibility of consolidating, eliminating, or expanding interrelated supply systems functions; provides the impact of new/proposed changes to the system/regulations; coordinates with functional users to resolve operational and procedural problems; and researches functional problem area. Requires knowledge of a broad range of supply program relationships in order to conduct studies, reviews, and investigations. Thorough knowledge of policies and procedures is required to manage and control material through the receipt, storage, warehousing, issue, packing, and/or transportation functions. Performs as the WMS POC to serve as the focal point for the Government in receiving communication and responding to information pertaining to WMS; performs WMS-MIS functions IAW C-5.1.3.2 WMS-MIS; and serves as the QMF query writer to write new queries as required. Uses WMS and other Government Data Systems. Experience shall include a minimum of three (3) years of experience using WMS or equivalent Warehouse Management System (WMS) within the past five (5) years.

3. Inventory Manager. Oversees the inventory operations of Government-owned mission stock. Directs employees engaged in conducting WMS inventories, researching inventory discrepancies, and documenting gains and losses through causative research, performing denial research, item data maintenance, and location surveys. Responsible for ensuring the inventory integrity of the Government-owned mission stock meets the Acceptable Performance Levels (APLs) outlined in the contract. Plans the use of subordinate workers, equipment, facilities, and materials based on projected workload on a weekly or monthly basis. Establishes deadlines, priorities, and work sequences IAW general work schedules, methods, and policies established by the Site Manager and/or Alternate Site Manager. Redirects workers and resources to accomplish unanticipated work and to accommodate daily workload fluctuations. Conducts planning of current and future work schedules, providing workload data, estimates, information on staffing needs, and recommendations as to the scheduling of projected work. Ensures work is done properly and efficiently IAW the terms and condition of the contract. Uses WMS and other Government Data Systems to perform the requirements in the PWS. Experience shall include a minimum three (3) years of experience in inventory using WMS or equivalent automated WMS within the past five (5) years.

4. Safety and Occupational Health (SOH) Representative. Performs safety and occupational health management, surveillance, inspections, and safety program enforcement for Contractor operations. Experience shall include a minimum of three (3) years of experience in the SOH field within the past five (5) years.

5. Security Specialist. Analyzes, plans, advises, operates, or evaluates the development and implementation of policies, procedures, standards, training, and methods for identifying and protecting classified information, personnel, property, facilities, operations, or material from unauthorized disclosure, misuse, theft, assault, vandalism, espionage, sabotage, or loss. Duties involve: program planning, program evaluation, identifying and resolving security related issues, and advising organizational leadership on appropriate Physical Security, Operational Security (OPSEC) and Antiterrorism/ Force Protection (AT/FP) measures. Duties also include developing, evaluating, maintaining, and/or operating systems, policies, devices, procedures, and methods used for safeguarding information, property, personnel, operations, and materials; and/or developing and implementing policies and procedures for analyzing and evaluating the character, background, and history of employees, candidates for employment, and other persons having or proposed to be granted access to classified or other sensitive information, materials, or work sites. Experience shall include a minimum of three (3) years of experience in the Physical Security, Operational Security (OPSEC) and Antiterrorism/Force Protection within the past five (5) years.

6. Transportation Manager. Oversees a freight terminal responsible arranging transportation for all issue transactions. Fully knowledgeable in all Government and Commercial Traffic Management functions and processes. Directs employees engaged in planning outbound shipping loads, scheduling movement of outbound shipments to include air, surface, small parcel, and sea IAW all applicable contracts, DFTS, SDDC Global Freight Management System (GFMS) applications, and completing required documentation and data entry functions to include Bills of Lading (BOLs), manifests and all other forms of transportation documentation. Plans the use of subordinate workers, equipment, facilities, and materials based on projected workload on a weekly or monthly basis. Establishes deadlines, priorities, and work sequences IAW general work schedules, methods, and policies established by the Site Manager and/or Alternate Site Manager. Redirects workers and resources to accomplish unanticipated work and to accommodate daily workload fluctuations. Conducts planning of current and future work schedules, providing workload data, estimates, information on staffing needs, and recommendations as to the scheduling of projected work. Ensures work is done properly and efficiently IAW the terms and condition of the contract. Uses WMS and other Government Data Systems to perform the requirements in the PWS. Experience shall include a minimum three (3) years of experience in transportation using WMS or equivalent automated WMS within the past five (5) years.

C-1.3.2 Non-Key Personnel Requirements

A. The Contractor shall identify their labor categories to perform the requirements of the contract. The Government developed their estimate for performing the requirements of this contract using the following labor categories. This estimate does not prohibit the Contractor from using different labor categories. Most contractor employees shall be required to operate the Government’s Warehouse Management System (WMS).

1. Warehouse Specialist Supervisor. Oversees the storage and distribution operations. Directs employees engaged in receiving, storing, issue, shipment and distribution of a variety of bin and bulk materials, equipment, and commodities using automated and manual material moving equipment, devices, and systems. Plans the use of subordinate workers, equipment, facilities, and materials based on projected workload on weekly or monthly bases. Establishes deadlines, priorities, and work sequences IAW general work schedules, methods, and policies established by the Site Manager and/or Alternate Site Manager. Redirects workers and resources to accomplish unanticipated work and to accommodate daily workload fluctuations. Conducts planning of current and future work schedules, providing workload data, estimates, information on staffing needs, and recommendations as to the scheduling of projected work. Ensures work is done properly and efficiently IAW the terms and condition of the contract. Uses WMS and other Government Data Systems to perform the requirements in the PWS. Experience shall include a minimum of three (3) years of experience in distribution and warehousing using WMS or equivalent automated WMS within the past five (5) years.

2. Warehouse Specialist Team Lead. Responsible for overseeing day-to-day planning, implementation and problem-solving of a team in the performance of the team’s assignment. In addition to managing the activities of the team, Team Leaders also perform a variety of warehousing duties requiring an understanding of the establishment’s storage plan. Work involves most of the following: Verifying materials (or merchandise) against receiving documents, noting and reporting discrepancies and obvious damages; routing materials to prescribed storage locations; storing, stacking, or palletizing materials IAW prescribed storage methods; rearranging and taking inventory of stored materials; examining stored materials and reporting deterioration and damage; removing material from storage and preparing it for shipment. May operate hand or power trucks in performing warehousing duties. Uses WMS and other Government Data Systems resolving common error conditions, responds to computer output instructions or error conditions, following SOPs.

3. Warehouse Specialist (Hazardous Material (HM)). Must have the training, skills and knowledge to receive, perform warehousing/storage functions (such as identification, segregation, etc.), issue, and prepare for shipment hazardous materials. Requires successful completion of OSHA compliance training and Hazardous Materials Preparer Certification IAW Defense Transportation Regulation (DTR) Part II, Cargo Movement, Chapter 204-7, Training, DLAI 4145.3 Preparing Hazardous Material for Military Air Shipment, and DLAI 1307 Hazardous Material (HAZMAT) Training for Packaging and Transportation Personnel Process Guidance prior to the beginning of full performance. (See TE 4.1, Contractor Training). Uses WMS and other Government Data Systems to perform the requirements in the PWS. The Contractor shall ensure an adequate number of personnel in this labor category to process and certify all HAZMAT shipments.

4. Warehouse Specialist. Performs a variety of warehousing duties requiring an understanding of the establishment’s storage plan. Work involves most of the following: Verifying materials (or merchandise) against receiving documents, noting and reporting discrepancies and obvious damages; routing materials to prescribed storage locations; storing, stacking, or palletizing materials IAW prescribed storage methods; rearranging and taking inventory of stored materials; examining stored materials and reporting deterioration and damage; and removing material from storage and preparing it for shipment. May operate hand or power trucks in performing warehousing duties. Uses WMS and other Government Data Systems resolving common error conditions, responds to computer output instructions or error conditions, and following SOPs. Note: Exclude workers whose primary duties involve shipping and receiving work (see Shipping/Receiving Clerk), order filling (see Order Filler), or operating forklifts (see Forklift Operator).

5. Administrative Assistant (General Clerk III). Performs secretarial duties (filing, taking phone calls, scheduling appointments, making travel arrangements), this position provides administrative support to executive staff with office management responsibilities that may include budgeting, personnel records and payroll. The Administrative Assistant may be required to work independently on projects requiring research and preparation of briefing charts and other presentation materials.

6. Supply Systems Analyst. Performs limited aspects of technical supply management work (e.g., inventory management, storage management,) related to depot, local, or other supply activities. Work usually is segregated by commodity area or function, and controlled in terms of difficulty, complexity, or responsibility. Assignments usually relate to stable or standardized segments of technical supply management operations; or to functions or subjects that are narrow in scope or limited in difficulty. The work generally involves individual case problems or supply actions. Requires a good working knowledge of the Government supply systems, programs, policies, nomenclature, work methods, manuals, or other established guidelines; an understanding of the distribution operations; and analytical ability to define or recognize the dimension of the problems involved, to collect the necessary data to establish the facts, and take or recommend action based upon application or interpretation of established guidelines. Uses WMS and other Government Data Systems in the performance of the contract. Must possess as a minimum a high school diploma or equivalent and experience that includes three (3) years distribution and warehousing using WMS or equivalent WMS.

7. Transportation Assistant. Performs freight shipment and transportation support functions. Initiates freight release, creating vehicle load orders for a variety of modes, recommending changes in routing and or mode of transportation for more economical rates to meet required delivery dates. Route shipments by using best value principles and in compliance with DoD and respective Service Headquarter Traffic Management Policies. Considers the urgency of shipments and availability and speed of carriers prior to making routing/release decisions. Reviews automated documentation for all types of shipments taking appropriate action to correct any invalid, void, or missing information. Maintains equipment status to assure that the equipment arrives, is loaded, and dispatched within the specified timeframes. Provides shipping updates to appropriate customers/representatives on problems concerning late shipments, shortages, overages, services to be provided, documentation, and the availability of equipment. Prepares and furnishes information on shipments for daily reports. Must be knowledgeable about and able to apply transportation regulations, policies, procedures, and practices to perform a wide variety of interrelated and nonstandard transportation support assignments and to resolve problems involving a wide range of specialized shipments. Requires knowledge of Defense Transportation Regulation (DTR) Part II, Cargo Movement, and transportation automated systems and functional areas and their relationship with other functions to conduct extensive research for information needed to restructure and reconcile incomplete information. Uses WMS and other Government data systems. Adequate number of this labor category to inspect hazardous material for shipments to validate appropriate hazardous certifications completed by the packing operation. Positions appointed as TAs shall successfully complete OSHA compliance training and Hazardous Materials Preparer Certification IAW Defense Transportation Regulation (DTR) Part II, Cargo Movement, Chapter 204-7, Training, DLAI 4145.3 Preparing Hazardous Material for Military Air Shipment, and DLAI 1307 Hazardous Material (HAZMAT) Training for Packaging and Transportation Personnel Process Guidance prior to the beginning of full performance. (See TE 4.1, Contractor Training).

8. Truck Driver. Drives a truck within a city or distribution/industrial area to transport materials, equipment, between various types of establishments such as: warehouses, piers, wholesale and retail establishments, or designated local delivery locations. Loads and unloads truck with or without helpers, performs daily maintenance and safety checks on the vehicle and ensures the vehicle is in good working order. As required, based on type of material being transported, successful completion of OSHA compliance training IAW DLAI 1307 Hazardous Material (HAZMAT) Training for Packaging and Transportation Personnel Process Guidance prior to the beginning of full performance. (See TE 4.1, Contractor Training). May require use of WMS to generate/close out local delivery manifests.

9. Woodworker. Constructs and repairs items such as boxes, crates, pallets, and storage bins from wood and wood substitutes, using specifications; and measures, marks, and cuts boards, using patterns, templates, ruler, pencil, and hand and power saws. Fastens or installs parts, using hammer, nailing machine, or power staple, repairs defective containers by replacing damaged parts, inserts wood bracings, cardboard files, and felt pads in containers. May build crate around object, using ruler, hand tools, and pneumatic nailer, may fabricate, repair, modify, and replace woodwork on vehicle sides and beds, apply preservative to prolong wood life, and may pack, seal, band, and apply markings to crates and containers. Uses WMS and other Government Data Systems in the performance of the PWS requirements.

10. Packaging Specialist. Provides technical guidance to Contractor employees on the interpretation, application and modification of preservation, packaging and packing matters, to include processing criteria, procedures and techniques. Resolves complex problems connected with preservation, packaging, marking methods, specifications, or blocking and bracing a wide variety of military equipment and supplies. Establishes packaging SOPs for the Contractor employees to follow. Ensures that Contractor employees are provided updates and changes to packaging regulations to include hazardous packaging requirements. Reviews packaging discrepancies and recommends appropriate corrective actions. Provides technical advice and assistance to Contractor employees on matters relating to preservation, packaging and packing of material received, stored and issued. Recommends methods of preservation when guidance is not readily available from data systems. Formal training of technical/certifiable aspects of packing and shipping hazardous material is required every two years. In-depth knowledge of packaging and preservation methods, materials, regulations, specifications, and guidelines is required. Associated knowledge of the methods and techniques required to prevent environmental and mechanical damage during handling, packaging, shipping, and storage of material. Thorough knowledge of the supply and transportation rules, regulations, and procedures as they apply to the packaging of material for storage and shipment (to include hazardous). Knowledge of a range of management policy, principles, and practices, and an in-depth technical knowledge of specialized functions in order to apply, interpret, and implement packaging guidelines, handbooks, standard specifications and regulations. Knowledge of automated systems (e.g., WMS, Hazardous Material Information Resource System (HMIRS), Federal Logistics (FEDLOG), Federal Logistics Information System (FLIS), Joint Hazard Classified System (JHCS), etc.) and their interfaces with other systems relative to receipt, storage, and issue processes.

11. Motor Vehicle Maintenance Mechanic. Repairs, rebuilds, or overhauls major assemblies of internal combustion automobiles, buses, trucks, or tractors. Work involves most of the following: Diagnosing the source of trouble and determining the extent of repairs required; replacing worn or broken parts such as piston rings, bearings, or other engine parts; grinding and adjusting valves; rebuilding carburetors; overhauling transmissions; and repairing fuel injection, lighting, and ignition systems. In general, the work of the motor vehicle mechanic requires rounded training and experience usually acquired through a formal apprenticeship or equivalent training and experience.

12. Shipping Packer. Prepares finished products for shipment or storage by placing them in shipping containers, the specific operations performed being dependent upon the type, size, and number of units to be packed, the type of container employed, and method of shipment. Work requires the placing of items in shipping containers and may involve one or more of the following: Knowledge of various items of stock in order to verify content; selection of appropriate type and size of container; inserting enclosures in container; using excelsior or other material to prevent breakage or damage; closing and sealing container; and applying labels or entering identifying data on container. Exclude packers who also make wooden boxes or crates. Uses WMS and other Government Data Systems resolving common error conditions, responds to computer output instructions or error conditions, following SOPs.

13. Traffic Management Specialist. Performs such tasks as program planning, program evaluation, and technical advisory assignments that require application of basic knowledge of traffic management principles and technical traffic functions. Uses WMS and other Government Data Systems resolving common error conditions, responds to computer output instructions or error conditions, following SOPs. Experience shall include one (1) year in distribution and/or traffic management area. Requires successful completion of Occupational Safety and Health Administration’s (OSHA) compliance training and Hazardous Materials Preparer Certification IAW Defense Transportation Regulation (DTR) Part II, Cargo Movement, Chapter 204-7, Training, DLAI 4145.3 Preparing Hazardous Material for Military Air Shipment, and DLAI 1307, Hazardous Material (HAZMAT) Training for Packaging and Transportation Personnel Process Guidance prior to the beginning of full performance.

14. Quality Control Evaluator. Implements quality control program to assess compliance with contract specifications and applicable regulations, independently inspects all phases of a variety of distribution processes for conformity to established quality and other operational standards by performing on-going work for compliance with contractual provisions; operates under established QC surveillance schedule, selects surveillance methods to be used, researches contract requirement, conducts surveillance and summarizes surveillance results on quality control surveillance reports and annotates whether services are conforming or nonconforming. Maintains QC files and addresses nonconforming findings with management and performs follow-up surveillance after corrective actions have been implemented to assess the effectiveness of the corrective actions. Uses WMS and other Government Data Systems in the performance of quality control duties.

15. Stock Clerk. The Stock Clerk receives, stores, and issues equipment, materials, supplies, merchandise, foodstuffs, or tools, and compiles stock records of items in stockroom, warehouse or storage yard. This worker sorts, or weighs incoming articles to verify receipt of items on requisition or invoice, examines stock to verify conformance to specifications, stores articles in bins, on floor or on shelves, according to identifying information, such as style, size or type of material, fills orders or issues supplies from stock, prepares periodic, special or perpetual inventory of stock, and requisitions articles to fill incoming orders. This worker also compiles reports on use of stock handling equipment, adjustments of inventory counts and stock records, spoilage of or damage to stock, location changes, and refusal of shipments, may mark identifying codes, figures, or letters on articles, may distribute stock among production workers, keeping records of material issued, may make adjustments or repairs to articles carried in stock, and may cut stock to site to fill order.

16. Material Coordinator. Performs physical tasks to transport or store materials or merchandise. Duties involve one or more of the following: manually loading or unloading freight cars, trucks, or other transporting devices; unpacking, shelving, or placing items in proper storage locations; or transporting goods by hand…

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