4-Attachment D - Management and Admin Staff Descriptions 2026.pdf
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- Attached to
- Salt Lake City Department of Airports Baggage Handling System Maintenance and Repair Services
- Solicitation number
- SLCAIR26015
- Issued by
- Salt Lake County, Salt Lake City, Utah
About this file
This document is an attachment to a request for proposals from Salt Lake City Corporation's Department of Airports for baggage handling system maintenance and repair services at Salt Lake City International Airport. The attachment specifies the minimum staffing and qualifications required for the contractor to successfully operate and maintain the baggage handling system. The contractor must provide a Site Manager working a minimum of 40 hours per week, typically during normal business hours (8 a.m. to 5 p.m.), for 52 weeks annually. The Site Manager must hold a Bachelor's degree or have a minimum of 5 years of direct experience operating and maintaining a baggage handling system of equal size and complexity, and must be the contractor's primary point of contact with the City. Additionally, the contractor must employ an Administrative Assistant (Office Manager) for a minimum of 32 hours per week to manage office operations, payroll, financial reporting, and work order processing, requiring a high school diploma or equivalent and a minimum of two years of office management experience.
The contractor is also required to provide two Maintenance Repair Technicians (MRT II and MRT I) working 24 hours, 7 days per week for 52 weeks annually to ensure continuous baggage handling system coverage. The MRT II position requires an Associate Degree in Automation/Motor Controls or three years of direct experience maintaining airport baggage handling systems and must be capable of performing all preventive, scheduled, and unscheduled maintenance unsupervised at a journey level. The MRT I position requires a high school diploma or equivalent and must assist with maintenance activities under supervision, capable of working independently for more than 50 percent of the time. The Site Manager may utilize interim replacements for absences of five or fewer consecutive work days without City approval, while longer absences require advance notification and City approval of interim staffing credentials.
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Text version
Attachment D
Management and Administrative Staff Descriptions
The Provider shall, at a minimum, provide the following staff for daily management and administration of the Agreement:
I. Site Manager
Working Hours
The Site Manager shall be a salaried employee and operate from the site for a minimum period of forty (40) hours per week, usually during normal business hours (8/5) but may be required to work other hours depending on circumstances.
The Contractor shall provide a Site Manager on-site at SLC for 52 weeks of the year.
Responsibilities
The Site Manager shall be responsible for all day to day operations at the Airport and shall have the overall responsibility and authority to assure the Contractor’s compliance with this Contract. The Site Manager shall serve as the Contractor’s representative and point of contact with the City for all matters concerning the Contract and representing the Contractor in all communications.
The Site Manager shall be on-call to address and/or coordinate activities on site should an incident occur that cannot be addressed by on-site personnel. The Contractor shall ensure that the Site Manager or their designated fill-in has the necessary knowledge, skills and abilities to assure the minimum availability as outlined in this document.
The Site Manager shall have the Contractor’s full authorization to empower any employee, sub-supplier and/or resource of the Contractor to perform all of the requirements detailed in this document.
The Site manager shall attend regularly scheduled and as requested meetings with the City and/or Stakeholders to discuss the BHS.
Ensure timely submittal to the City of all invoices, reports, staffing plans and other documents required by the Contract.
The Site Manager is responsible for hiring, training, assigning, scheduling, promoting, disciplining and discharging employees to work for the Contractor under the Contract.
Review and revision as necessary of Contractor policies and procedures relating to the Contractor’s performance of the Contract, including personnel, safety, security, and operational matters.
All other matters required for the Contractor’s compliance with the Contract.
Other duties as required
Qualifications
Bachelor’s degree and/or a minimum of 5 years direct experience operating and maintaining a Baggage Handling System of equal size and complexity.
The Contractor shall submit credentials for proposed Site Managers to the City for review prior to appointment.
Replacement
Interim Site Managers shall be appointed by the Contractor for periods of no more than 5 consecutive work days without approval from the City to address absences through sickness, leave, training etc.
Any interim Site Manager appointments exceeding five (5) consecutive work days due to absence for any reason shall have credentials submitted to the City for approval fourteen (14) days prior to such absences being planned and/or within twenty-four (24) hours of an unexpected absence. The City strongly encourages the Contractor to have on record an approved person to fill-in during an unexpected absence.
Any planned absences exceeding five (5) consecutive work days (vacation, etc.) shall be reported to the City at least fourteen (14) days prior to the absence occurring.
II. Administrative Assistant
Working Hours
The Administrative Assistant (Office Manager) shall operate from the site for a minimum of thirty-two (32) hours per week.
Responsibilities
The Administrative Assistant shall be responsible for maintaining all office operations of the Contractor on-site, including but not limited to:
• Filing,
• Issuing reports,
• Communications,
• Auditing,
• Financial reporting,
• Personnel administration,
• Payroll and benefits administration/reporting,
• Coordinate vendor payments related to BHS maintenance,
• Work order processing,
• Inventory management, and
• Other duties as required.
Qualifications
High School diploma or equivalent.
The Contractor shall submit credentials for proposed Office Managers to the City for review prior to appointment.
The Office Manager shall have a minimum of two (2) years’ experience in office management.
Replacement
Interim personnel shall be authorized to perform the Office Managers duties as necessary during period when the Office Manager is not on site.
Any planned absences exceeding five (5) consecutive work days (vacation, etc.) shall be reported to the City at least fourteen (14) days prior to the absence occurring.
III. Maintenance Repair Technician (MRT II)
Working Hours
The Contractor shall provide an MRT 2 at Salt Lake City International Airport for 52-weeks of the year. Shifts shall cover for 24-hours, 7 days per week.
Responsibilities
• Performs Preventive Maintenance (PM) inspections, dismantling, repair and rebuilding of equipment.
• Performs scheduled maintenance dismantling, repair and rebuilding of equipment.
• Performs unscheduled Maintenance dismantling, repair and rebuilding of equipment.
• Fully conversant with and capable of maintaining all mechanical components in the BHS.
• Installation, inspection, assessment, maintenance, repair and/or refurbish of all mechanical parts, components and/or assemblies within the BHS.
• Knowledge of control room operations, capable of fulfilling control room operator duties.
• Capable of clearing and resetting operational issues (jam, etc.)
• Cleaning of BHS and surrounding areas.
Associate Degree or Technical College Certification in Automation/Motor Controls; or 3 years of direct experience maintaining Airport BHS systems of similar size and scope.
A Journey level position.
Capable of performing all work performed by an Entry Support Mechanic unsupervised.
Capable of working unsupervised.
Skilled to diagnose, adjust and/or reset improper function (belt tension/ tracking, jam, etc.).
Fully proficient with and capable of operating all BHS tools.
IV. Maintenance Repair Technician (MRT I)
Working Hours
The Contractor shall provide an MRT 1 at Salt Lake City International Airport for 52-weeks of the year. Shifts shall cover for 24-hours, 7 days per week.
Responsibilities
• Assists with adjustment and reset of improper function (belt tension/tracking, etc.).
• Performs PM inspections.
• Performs scheduled Maintenance inspections, dismantling, repair and rebuilding of equipment.
• Performs unscheduled Maintenance dismantling, repair and rebuilding of equipment with supervision or assistance.
• Capable of clearing and resetting operational issues (jam, etc.) after proper training.
• Cleaning of BHS and surrounding areas.
High School diploma or equivalent.
Capable of working without direct supervision for more than fifty (50%) of the time.
Capable of completing a task with minimal supervision after proper training.
Capable of operating mechanical hand tools and support equipment utilized in maintenance activities.
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