10-Attachment J - Management Responsibilities 2026.pdf
PDF 180 KB Posted
- Attached to
- Salt Lake City Department of Airports Baggage Handling System Maintenance and Repair Services
- Solicitation number
- SLCAIR26015
- Issued by
- Salt Lake County, Salt Lake City, Utah
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Summary
This is a Management Responsibilities Matrix for baggage handling system operations at Salt Lake City International Airport, outlining the division of duties among Salt Lake City Department of Airports (City), the baggage handling system contractor (CONTRACTOR), the Transportation Security Administration (TSA), and Airlines (AL). The document assigns responsibility for service, asset, or system management; operational use; and parties directly impacted across the full spectrum of baggage handling operations, including mechanical conveyance systems, control systems, software licensing and maintenance, security access, janitorial services, information technology infrastructure, and specialized equipment such as explosive detection systems (EDS) and closed-circuit television (CCTV) monitoring. Key operational responsibilities include the City maintaining primary ownership of mechanical and electrical baggage conveying equipment, ticket counter systems, and global infrastructure; the contractor operating daily system functions and performing maintenance in coordination with the City; TSA managing explosive detection systems and related equipment; and Airlines managing ticket counter printers and fall-back tag systems. The matrix establishes that PLC logic changes in tracked areas require TSA approval post-certification, software upgrades and maintenance are controlled by the City, and contingency plans must receive final City approval in coordination with TSA.
The document establishes a collaborative governance structure where multiple parties share responsibilities for training, communication protocols, operational planning, and emergency response procedures. The City retains ownership and maintenance responsibility for critical infrastructure including fire control and alarm systems, HVAC systems, card access systems, perimeter security, structured cabling, servers, and database systems. The contractor assumes operational responsibility for daily baggage handling, tub management, bag hygiene enforcement, system reporting, and coordination of maintenance activities. This tri-party operational model (City, Contractor, TSA) requires ongoing coordination and formal approval processes for system changes, with the City serving as the primary asset owner and administrator of common systems while the contractor provides day-to-day operational services.
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ATTACHMENT J
BAGGAGE HANDLING SYSTEM MANAGEMENT RESPONSIBILITIES
Service, Assets or System
Service, Asset or System Manager
Operator/User
Directly Impacted
Notes
Controls in tracked areas - Compliance
CITY
CONTRACTOR
TSA/AL
Once System certified, no PLC (Programmable Logic Controller) logic can change in tracked areas without TSA approval.
OSHA Training/Compliance – City Staff
CITY All Parties All Parties Each Party responsible for own employees.
OSHA Training/Compliance - CONTRACTOR CONTRACTOR TSA/AL Each Party responsible for own employees.
Software Licensing CITY CONTRACTOR CITY
Software upgrades, maintenance
CITY CONTRACTOR TSA/AL City to control and administer software upgrades and maintenance.
Processes CONTRACTOR
Bag Hygiene CONTRACTOR/CITY CONTRACTOR All Parties
Call out procedures CONTRACTOR/CITY CONTRACTOR/CITY All Parties
Communication Protocols CONTRACTOR/CITY CONTRACTOR/CITY All Parties
Contingency Plan and Related Responses
CONTRACTOR/CITY CONTRACTOR/TSA/CITY AL/TSA/CITY Must have final sign off from City prior to implementing (City responsible to review and approve with TSA).
System startup and shutdown CONTRACTOR/CITY/TSA AL/TSA/CONTRACTOR All Parties Training (operations and equipment)
CONTRACTOR/CITY CONTRACTOR/AL All Parties
Training (equipment and systems)
CITY CITY All Parties
Operational Plan CONTRACTOR/CITY/TSA CONTRACTOR/CITY/TSA All Parties System Operations SLATEC CONTRACTOR/CITY/TSA All Parties Partnership with City Maintenance and Operations Liaison, TSA and Contractor.
Contingency Portering All Parties All Parties All Parties Contingency Support All Parties All Parties All Parties System Reports CONTRACTOR CITY/AL All Parties Global Systems/Components Ticket Counter, transport, transfer, input, and queuing belts, sorter (baggage conveying system) – mechanical and electrical
CITY
CONTRACTOR/AL/TSA
TSA/AL
City staff to perform maintenance and repair functions of equipment.
Control stations, e-stops, card swipes
CITY AL/TSA/CONTRACTOR TSA/AL City staff to perform maintenance and repair functions of equipment.
Radios for City staff CITY CITY CITY City staff to utilize the (licensed) 800 MHz system
Radios for SLATEC and base unit
CITY CONTRACTOR CONTRACTOR City to supply and maintain; to be reviewed annually
Baggage sorters, scanners, diverters
CITY CONTRACTOR TSA/AL This to include the daily or weekly cleaning requirements of the Scanner equipment.
Baggage Makeup devices (maintenance/repair)
CITY AL AL
Bag claim systems CITY CONTRACTOR AL/
CONTRACTOR
Contractor will effect maintenance in coordination with City.
Fire control & alarm system CITY CITY All Parties Fire Extinguisher CITY All Parties All Parties City provides services and refills in common areas.
EDS – UPS and Power Distribution
CITY TSA/AL
Safety supplies (Ear plugs, eye protection, hard hats)
All Parties All Parties All Parties Each entity provides safety equipment for their own staff.
Card Access CITY All Parties All Parties City provides system, training and access cards.
Space heating and cooling CITY All Parties All Parties
Janitorial CITY All Parties All Parties City to provide cleaning, garbage and recycling disposal to loading dock. General BHS area policing by Contractor.
Radios for TSA TSA TSA TSA Global Systems/Components (Continued)
Baggage tubs CONTRACTOR/CITY CONTRACTOR/CITY AL Initially provided by the City.
Additional to be provided by Contractor.
Tub management CONTRACTOR AL AL Ticket Counter Printers AL AL CONTRACTOR/TSA/AL City is owner and manager over common systems printers; Airlines own and maintain their own printers.
Fall-Back tags CONTRACTOR/AL CONTRACTOR/AL AL
Missing / Damaged Bags CONTRACTOR CONTRACTOR/AL AL
Bag Hygiene Enforcement CONTRACTOR AL/TSA AL/TSA
Bag Hygiene Training Documentation and Reporting
CONTRACTOR AL/TSA AL/TSA
Matrix EDS TSA TSA TSA/AL TSA to provide all maintenance functions for TSA provided equipment.
EDS – removal TSA TSA TSA/AL TSA to provide riggers, movers as needed to remove or install TSA provided equipment.
EDS Area HVAC CITY TSA/AL TSA/AL City to maintain equipment as installed.
Perimeter Security access doors, fencing and gates
CITY TSA/CONTRACTOR/CITY TSA/CONTRACTOR/CITY City to maintain.
Cleaning of TSA equipment TSA TSA TSA/AL/CITY BHS Central Control Room Janitorial CITY CONTRACTOR TSA/CITY/CONTRACTOR Contractor will be responsible for
CCR janitorial Central Control Room CITY CONTRACTOR TSA/AL HVAC, Fire life safety systems, room finishes and lighting infrastructure and cabling.
BHS, Programmable Logic Controllers (PLC’s) – Control System Software
CITY CONTRACTOR TSA/AL/CITY Ladder logic changes after acceptance from TSA, maintenance and repair performed by City.
Rack-mounted UPS and distribution
CITY CONTRACTOR TSA/AL/CITY City maintenance and repair.
BHS Servers and Data CITY CONTRACTOR TSA/AL/CITY City maintenance and repair.
Airline Data for Baggage Sortation
CONTRACTOR/AL CONTRACTOR All Parties
Fiber and ethernet switches CITY CONTRACTOR TSA/AL/CITY
IT infrastructure. All patch cables, fiber optics, CAT cables
CITY CONTRACTOR TSA/AL/CITY This applies outside the baggage handling room as well. City has field terminations, field switches, etc. The City supports all structured cabling as installed by Baggage Handling contactor.
Human Machine Interfaces (HMI’s)
CITY CONTRACTOR/CITY/TSA TSA/AL/CITY
Printers CITY CONTRACTOR/CITY/TSA CONTRACTOR/CITY/TSA Contractor shall supply paper and operate.
SQL Database CITY CONTRACTOR TSA/AL/CITY BSM interface CITY CONTRACTOR TSA/AL/CITY City to maintain and repair.
BHS Computers, monitors & cables, and KVM switches
CITY CONTRACTOR TSA/AL/CITY
Computers, Servers upgrade CITY CONTRACTOR TSA/AL
Telephones CITY CONTRACTOR All Parties City may supply and maintain.
CCTV Computer CITY TSA/CONTRACTOR/CITY TSA/CONTRACTOR/CITY Fire Alarm Interface Panel for
BHS
CITY CITY All Parties This may be added to Siemens contract. Change in outputs causes conveyors to shut down.
TSA OSR
Computers, monitors, and station cables
TSA TSA All Parties
Stand-alone UPS for each computer
TSA TSA All Parties
IT infrastructure. CAT cables from punch down to and including receptacles.
TSA TSA All Parties
Patch cabling TSA TSA All Parties TSA contractor (provides TSA HQ network) and maintains all patch and station cable to equipment.
Consumable office supplies such as print cartridges, toner, paper
TSA TSA TSA
Furniture TSA TSA TSA VOIP Telephone & station cabling and power supplies
TSA TSA TSA
EDS support equipment including IT racks, servers, computers, keyboards, mouse and printers
TSA TSA All Parties All items to support Network Explosive Detection System
(NEDS).
IT rack (if needed) switch from City infrastructure
TSA TSA All Parties All items to support TSA HQ network.
CCTV computer, mouse and keyboard
CITY TSA All Parties
CCTV monitors CITY TSA All Parties Overall CCTV operated by City Recording done and managed by City Control Center.
ETD Room EDS TSA TSA TSA TSA provides and maintains.
Baggage belts & sortation system
CITY TSA/CONTRACTOR TSA/AL
Inspection Tables TSA TSA TSA ETD Machines TSA TSA TSA CCTV camera’s CITY TSA TSA Overall CCTV operated by City
Recording done and managed by City Control Center.
CCTV cables CITY TSA TSA Bag Screen Display (BSD) Alarm Lines
CITY TSA All Parties
Alarm Printer TSA TSA All Parties Search Work Stations (SWS), UPS keyboard, mouse, display and printers
TSA TSA TSA All components attached to NEDS.
Manual Encode Computer, scan gun CITY CONTRACTOR All Parties City to maintain computer components that tie into BHS system.
Ergonomic equipment such as chair
CONTRACTOR CONTRACTOR CONTRACTOR
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