36C10X24R0026 _Official RFP_IHT2_Amendment 0005_4-18.docx

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R499--Amendment 0008- VHA Integrated Healthcare Transformation (IHT) 2. 0 IDIQ
Solicitation number
36C10X24R0026
Issued by

About this file

This document is a Request for Proposal (RFP) for a multiple award Indefinite Delivery Indefinite Quantity (IDIQ) contract for Veterans Health Administration (VHA) Integrated Healthcare Transformation (IHT) 2.0. The contract will provide a pool of highly qualified Veteran Integrated contractor Teams (VITs) to support VHA's healthcare transformation and organizational change efforts. The scope covers a broad range of functional categories and capability areas, including program and project management, business process reengineering, strategic planning, data governance, training, policy development, and healthcare informatics. The contract has a 5-year base period with one 5-year option. The total contract ceiling is $14 billion. The procurement is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs), with the lead contractor (Veteran Integrated Team Agile Lead) required to be an SDVOSB. Proposals are due in multiple phases, with Phase II proposals due May 7, 2024.

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Attachment Y1.4 Phase 2 Full Mission Capability FCIV_5-2.pdf PDF
Attachment Y5.1 STO1 - Key Personnel_5-2.pdf PDF
Attachment Y6.2 STO2 - Key Personnel_RRTT additional_5-2.pdf PDF
36C10X24R0026 0014.docx DOCX document
SF-30 36C10X24R0026 Amendment 0008.docx DOCX document
Attachment Y5.1 STO1 - Key Personnel_4-30.pdf PDF
Attachment Y6.2 STO2 - Key Personnel_4-30.pdf PDF
Attachment Y7.2 - Price Spreadsheet - STO1_4-30.xlsx XLSX spreadsheet
Attachment Y2.1 Robustness Spreadsheet_4-30.xlsx XLSX spreadsheet
36C10X24R0026 _Official RFP_IHT2_Amendment 0007_4-30.docx DOCX document
PHASE II Questions and Answers for Amendment 0007.docx DOCX document
Attachment Y1.3 Phase 2 Full Mission Capability FCIII_4-30.pdf PDF
Attachment Y3 VITAL Services_4-30.pdf PDF
Attachment Y1.2 Phase 2 Full Mission Capability FCII_4-30.pdf PDF
Attachment Y7.3 - Price Spreadsheet - STO2_4-30.xlsx XLSX spreadsheet
Attachment Y1.1 Phase 2 Full Mission Capability FCI_4-30.pdf PDF
36C10X24R0026 0013.docx DOCX document
Attachment A - VHA IHT 2.0 Labor Categories_4-30.docx DOCX document
Attachment S1 - STO1 - Performance Work Statement_4-30.docx DOCX document
SF30 _ 36C10X24R0026 0007.docx DOCX document
Attachment Y4 - Key Personnel IDIQ_4-30.pdf PDF
Attachment Y1.4 Phase 2 Full Mission Capability FCIV_4-30.pdf PDF
Attachment Y5.2 STO1 - Past Performance_4-30.pdf PDF
Attachment Y6.1 STO2 - Labor Hour Performance Risk_4-30.pdf PDF
36C10X24R0026 Amendment 0006.docx DOCX document
36C10X24R0026 0012.docx DOCX document
Attachment Y6.1 STO2 - Labor Hour Performance Risk_4-18.pdf PDF
Attachment B - Contract Discrepancy Report_4-18.docx DOCX document
Attachment Y5.1 STO1 - Key Personnel_4-18.pdf PDF
Attachment F - RFP Questions_4-18.xlsx XLSX spreadsheet
Attachment Y2.1 Robustness Spreadsheet_4-18.xlsx XLSX spreadsheet
Attachment Y5.3 STO1 - Past Performance Questionnaire_4-18.docx DOCX document
Attachment E - NAICS Codes Crosswalk_4-18.xlsx XLSX spreadsheet
Attachment G - Business Associate Agreement_4-18.pdf PDF
Attachment Y1.4 Phase 2 Full Mission Capability FCIV_4-18.pdf PDF
Attachment Y7.1 - Price Spreadsheet - IHT 2.0 LCATs_4-18.xlsx XLSX spreadsheet
Attachment C - VA Information and Information System Security and Privacy Report_4-18.docx DOCX document
Attachment Y8 - SF 1449 Amendment and Other_4-18.pdf PDF
Attachment Y5.2 STO1 - Past Performance_4-18.pdf PDF
Attachment Y3 VITAL Services_4-18.pdf PDF
36C10X24R0026 0011.docx DOCX document
Attachment D - VIT Definitions_4-18.docx DOCX document
Attachment Y7.3 - Price Spreadsheet - STO2_4-18.xlsx XLSX spreadsheet
Attachment Y1.1 Phase 2 Full Mission Capability FCI_4-18.pdf PDF
Attachment Y1.2 Phase 2 Full Mission Capability FCII_4-18.pdf PDF
Attachment X1_Phase 1 - VITAL Eligibility_4-18.pdf PDF
Attachment Y2.2 Robustness- Letters of Commitment_4-18.pdf PDF
Attachment S1 - STO1 - Performance Work Statement_revised_4-18.docx DOCX document
Attachment S2 - STO2 - Performance Work Statement_4-18.docx DOCX document
Attachment Y7.2 - Price Spreadsheet - STO1_4-18.xlsx XLSX spreadsheet
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PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

UEI:

EFT:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C10X24R0026 03-18-2024 Kurt Tanny (kurt.tanny@va.gov)

05-07-2024

09:00 AM

EDT

36C10X Strategic Acquisition Center - Frederick Department of Veterans Affairs

5202 Presidents Court, Suite 103 Frederick MD 21703

X

Y 541611 $24.5 Million

N/A

U.S. Department of Veterans Affairs Veterans Health Administration Office of Healthcare Transformation

36C10X Strategic Acquisition Center - Frederick Department of Veterans Affairs

5202 Presidents Court, Suite 103 Frederick MD 21703

TBD

VAFSC

U.S. Department of Veterans Affairs Financial Services Center

PO BOX 149971

(see Section B.3 invoicing/payment) Austin TX 78714-8917 1-(877)-489-6135

See CONTINUATION Page Veterans Health Administration Integrated Healthcare Transformation (IHT) 2.0

Multiple Award Indefinite-Delivery Indefinite-Quantity (IDIQ) Contract.

See Section E for instructions associated with this Solicitation.

Phase II Questions: due by 12:00PM ET on 4/24/2024.

Phase II Proposal Intention: due by 12:00PM ET on 5/02/2024.

Phase II Proposal: due by 9:00AM ET on 5/07/2024.

All previously highlighted edits made throughout RFP Amendments 0001-0004 are incorporated and highlights removed. This RFP version and referenced attachments are conformed and provided with Amendment 0005 for the initiation of RFP Phase II.

Yellow highlights found within any of the attached documents associated with Amendment 0005.

See CONTINUATION Page

One(1)

Allen L. Smith Contracting Officer

Table of Contents

SECTION A1
A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES1
SECTION B - CONTINUATION OF SF 1449 BLOCKS4
B.1 IDIQ CONTRACT ADMINISTRATION DATA4
B.2 IDIQ CONTRACT PRICE/COST SCHEDULE14
B.3 IDIQ PERFORMANCE WORK STATEMENT15
B.4 IDIQ KEY PARTNERS43
SECTION C - CONTRACT CLAUSES44
C.1 NOTICE OF HYBRID CONTRACT44
C.2 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2023) ALTERNATE I (NOV 2021)44
C.3 52.204-27 PROHIBITION ON A BYTEDANCE COVERED APPLICATION (JUN 2023)52
C.4 52.216-18 ORDERING (AUG 2020)52
C.5 52.216-19 ORDER LIMITATIONS (OCT 1995)53
C.6 52.216-22 INDEFINITE QUANTITY (OCT 1995)53
C.7 52.216-32 TASK-ORDER AND DELIVERY-ORDER OMBUDSMAN (SEP 2019)54
C.8 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)54
C.9 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)54
C.10 VAAR 852.211-76 LIQUIDATED DAMAGES – REIMBURSEMENT FOR DATA BREACH COSTS (FEB 2023) ALTERNATE I (FEB 2023)54
C.11 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESSES (JAN 2023) (DEVIATION)55
C.12 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023) (DEVIATION)57
C.13 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)59
C.14 VAAR 852.237-75 KEY PERSONNEL (OCT 2019)60
C.15 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)60
C.16 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)60
C.17 MANDATORY WRITTEN DISCLOSURES61
C.18 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (DEC 2023)61
SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS67
D.1 RFP ATTACHMENTS67
D.2 PROPOSAL ATTACHMENTS (FOR USE IN PROPOSAL SUBMISSION)67
SECTION E - SOLICITATION PROVISIONS68
E.1 NOTICE OF HYBRID CONTRACT68
E.2 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (SEP 2023)68
E.3 INSTRUCTIONS AND EVALUATION APPROACH71
E.4 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)105
E.5 52.207-6 SOLICITATION OF OFFERS FROM SMALL BUSINESS CONCERNS AND SMALL BUSINESS TEAMING ARRANGEMENTS OR JOINT VENTURES (MULTIPLE-AWARD CONTRACTS) (DEC 2022)107
E.6 52.204-29 FEDERAL ACQUISITION SUPPLY CHAIN SECURITY ACT ORDERS—REPRESENTATION AND DISCLOSURES (DEC 2023)107
E.7 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)108
E.8 52.216-1 TYPE OF CONTRACT (APR 1984)109
E.9 52.233-2 SERVICE OF PROTEST (SEP 2006)109
E.10 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)109
E.11 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)110
E.12 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2023)110

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 IDIQ CONTRACT ADMINISTRATION DATA

A. Contract Administration

All contract administration matters will be handled by the following individuals:

(1) CONTRACTOR POC: TBD

(2) GOVERNMENT:

a. The Government contacts for IHT 2.0 IDIQ are as follows:

Contracting Officer (CO):

Allen L. Smith, Contracting Officer 36C10X Allen.smith3@va.gov Office of Acquisition Operations Strategic Acquisition Center – Frederick Department of Veterans Affairs 5202 Presidents Court, Suite 103 Frederick, MD 21703

Contract Specialist (CS):

Kurt Tanny, Contract Specialist 36C10X Kurt.Tanny@va.gov Office of Acquisition Operations Strategic Acquisition Center – Frederick Department of Veterans Affairs 5202 Presidents Court, Suite 103 Frederick, MD 21703

Contract Specialist (CS) Alt:

Lashawn Knight, Contract Specialist 36C10X Lashawn.Knight@va.gov Office of Acquisition Operations Strategic Acquisition Center – Frederick Department of Veterans Affairs 5202 Presidents Court, Suite 103 Frederick, MD 21703

Contracting Officer’s Representative (COR):

TBD

b. The IHT 2.0 IDIQ CO is responsible for providing overall scope oversight, maintaining communication between contractors and VA, ensuring contract compliance, administering base contract and modifications. Each task order (TO) will have an identified CO who will be responsible for ensuring that task orders are within the scope of the IDIQ base contracts, administering all task order awards, overseeing payment or rejection of invoices, and ensuring that annual contractor performance evaluations are completed at the TO level and submitted through the Contractor Performance Assessment and Reporting System (CPARS).The CO will designate a Contracting Officer’s Representative (COR) at the IDIQ contract level, and each TO level CO will designate a COR at the individual TO level. The CO will issue a designation letter to the COR and the contractor to ensure that all parties understand the limited authority, role, and responsibilities of the COR.

c. Any reporting requirements will be defined at the TO level.

d. Interrelationships of Contractors

The Government has entered into other contractual relationships in order to provide technical services throughout VA. These services are separate from IHT 2.0 but may be related to or in close proximity to those provided under IHT 2.0. Contractors may be required to coordinate with other contractors in providing services under IHT 2.0. Contractors may be required to sign a Non-Disclosure Agreement (NDA) prior to commencing services under the base contract or a TO award.

B. Minimum Guaranteed Amount and Maximum Value

(1) The minimum guaranteed amount for this contract is $10,000.00; this amount or a higher amount which may be obligated at the time of IDIQ award to each awardee (based upon initial Task Order (TO) pricing). Orders beyond the minimum will be determined by department needs and the results of fair opportunity competitions (unless an exception to fair opportunity applies). The Government has no obligation to award TOs beyond the minimum guaranteed amount.

(2) The maximum aggregate value of all awards and TOs under IHT 2.0 is $14,000,000,000. This ceiling is neither divided nor multiplied by the number of awardees.

(3) The Government will fund any minimum guarantees at time of award and may fund one or more TOs. VA will not reimburse bid and proposal costs in the event a contract is not awarded.

C. Veteran Integrated Team (VIT) Management

(1) Team Compilation and Administration

All awardees will be Fully Mission Capable, Veteran Integrated Teams (VITs) populated with vendor partners specializing in healthcare assembled under the leadership of a Veteran Integrated Team Agile Lead (VITAL). See Attachment D: VIT Definitions for details on team components.

NOTE: While eligible SDVOSBs may submit offers alone, the Government anticipates numerous teaming partners (SDVOSB and otherwise) will be necessary to successfully provide support.

a. VITAL Eligibility

The VITAL receiving the award must be determined eligible in terms of both size (small under NAICS Code 541611 as confirmed through SAM.gov Representations and Certifications) and Service-Disabled Veteran-Owned Small Business (SDVOSB) status (VETCERT certified). Following award, the VITAL will be considered “small” for the duration of the five (5) year base period. The VITAL will be required to re-certify its size should the Government exercise its contract option at the end of the base period. VITALs must remain VETCERT certified for the duration of the contract.

For VITALs that are Joint Ventures (JV), if the SDVOSB partner to the JV no longer qualifies as a small business under the IHT 2.0 NAICS, the JV will not be eligible for its contract option period. A change in the protégé’s size status during the base period, however, will not affect the original contract awarded to the JV and it will remain eligible to compete under IHT 2.0 (so long as the JV remains VETCERT-certified[footnoteRef:2]). [2: A firm may remain VETCERT-certified so long as there is no change in ownership and control of the SDVOSB partner and the JV is small under any identified NAICS code and its related size standard. Please address any JV verification questions to the Small Business Administration.]

b. Veteran Integrated Team Eligible Partner (VITEP) Eligibility

VITEPs must remain VETCERT certified for the duration of the contract. As an SDVOSB set-aside, the prime and/or similarly situated entities must perform at least 50% of the work (amount paid by Gov’t to the prime) and the prime contractor cannot subcontract 50% or more to non-similarly situated entities. To contribute to the prime contractor’s required performance percentage, a VITEP must be VETCERT certified at time of TO award and small under the NAICS code established in the subcontract for the Capability Area being supported.

Workshare percentages will be measured and calculated at the IDIQ level at the end of the IDIQ base period.

NOTE: For subcontracting purposes pursuant to sections 8(d) of the Small Business Act, a concern is small for subcontracts which relate to Government procurements if it does not exceed the size standard for the NAICS code that the prime contractor believes best describes the product or service being acquired by the subcontract.

c. Fully Mission Capable

The VITAL will need to report annually on the “full mission capability” (FMC) of the VIT. If at any point in time, the VIT is not FMC (full corporate capability across all functional categories and capability areas), it will be unable to respond to Task Order Proposal Requests (TOPRs). The VITAL shall make every effort to maintain the FMC of the VIT. In the event the VIT is assessed as not FMC, the VITAL may be issued a contract discrepancy report (CDR) and will be provided an opportunity for remediation. Should the VITAL’s response not result in an FMC team within a reasonable 2 to 3-week time period (as determined by the Government based upon TO volume/activity), the Government reserves the right to off-ramp the VITAL and its respective VIT at no cost to the Government. Expectation on time permitted for remediation will be outlined in any CDR issued to the VITAL.

d. Exclusivity

All teams are exclusive, with all partners/ subcontractors specific to one, and only one Veteran Integrated Team (VIT). No individual firm may be associated with more than one VIT, unless specifically provided for at the TO level.

e. Issue Resolution

Under this long-term contract and any subsequent TOs, all efforts shall be made to manage and resolve any disagreements between Prime (VITAL) and Subcontractors (VIT members) internally. The Government does not intend to serve as mediator for any issues that arise during or as the result of contract performance. Parameters associated with subcontractor replacement are detailed below.

f. Free Agent Additions

VIT partners will be expressly identified within the base contract at time of award as a Key Partner. (Key Partners at time of award require an equal or greater replacement). The Government anticipates partner additions may be required to enhance capability and robustness of the VIT to allow it to respond to the evolving complex healthcare needs of VA. As such the Government intends to provide an open enrollment period to facilitate the addition of new partners during a two-week window near the end of select contract years (Government will notify awardees prior). The Government intends to review proposed replacements/ additions within thirty (30) days of submission and will provide feedback and/or approval. Additions to the VIT will be evaluated based upon their capability in the proposed functional category/ capability area and eligibility as a VITEP or VITSO. Additions to the VIT will be added to the base contract as “non-key Partner”. The VIT may propose the newly added team members on a Task Order upon written/email confirmation from the Contracting Officer or designee, this applies to new team members not required to wait for a cooling off period. There is no obligation on VITALs to propose new partners during any open enrollment period.

g. Replacements

If for any reason a VITAL must remove a Key Partner during contract performance, the VITAL will be required to submit a replacement Partner with equal or greater capability as the partner being replaced. The VITAL shall notify the Government as soon as the change has been identified as necessary. Failure to submit a proposed replacement within thirty (30) days of the removal of the Key Partner could result in the VIT being determined not FMC and subject to off-ramping procedures as described below. The Government intends to review proposed replacements within thirty (30) days of submission and will provide feedback and/or approval. Any partner being removed from a VIT at the VITAL’s discretion will be restricted from joining another existing VIT for a period of no less than six (6) months. If a VITEP or VITSO intends to voluntarily withdrawal from its VIT for any reason, the VITAL and/or subcontractor shall notify the Government within seven (7) days of receipt of notification to depart but within thirty (30) days prior if possible. The Contracting Officer or designee will respond within seven (7) days in writing/email to confirm receipt of notification of departure and the effective date. Any subcontractor that voluntarily leaves its VIT will be unable to join an existing different VIT for a period no less than six (6) months (including a new VIT for any Government On-Ramping). VITALs must ensure that FMC is maintained in light of any partner’s departure. VITEPs and VITSOs voluntarily leaving or removed at the discretion of a VITAL may participate as part of a new VIT for the next Government On-Ramp or may join an existing VIT under the next open enrollment period. Note that VITALS may propose firms during open enrollment even if the 6-month waiting period has not yet passed; however, the VITAL will not be able to propose these VITEPs or VITSOs as subcontractors on task orders until the 6-month waiting period has passed (unless TO is designated as a Wildcard TO[footnoteRef:3]). [3: Wildcard is defined as a TOPR (or resulting TO) that permits the use of subcontractor(s) not expressly (or originally) part of the established VIT, due to the nature of the requirement.]

A VITEP or VITSO that has not been used on a task order for one-year may withdraw from the VIT and may join an existing VIT after a reduced 3-month waiting period.

D. Task Order Procedures

Contractors under VHA IHT 2.0 shall provide services as requirements are identified throughout the ordering period. Requirements may span the labor categories and tasks of one or more Functional Categories and/or Capability Areas. Each requirement will specify details as they relate to deliverables, performance and other technical items. Contractors may be required to use the Acquisition Task Order Management System (ATOMS) for all task orders.

(1) VHA IHT 2.0 will follow ordering procedures as outlined in FAR 16.505. In accordance with FAR 16.505(b)(2), the CO will provide all awardees a fair opportunity to be considered for all awards under VHA IHT 2.0 which exceed the micro-purchase threshold, unless one of the following exceptions applies:

a. The agency need for the supplies or services is so urgent that providing a fair opportunity would result in unacceptable delays;

b. Only one awardee is capable of providing the supplies or services required at the level of quality required because the supplies or services ordered are unique or highly specialized;

c. The order must be issued on a sole-source basis in the interest of economy and efficiency because it is a logical follow-on to an order already issued under the contract, provided that all awardees were given a fair opportunity to be considered for the original order; or

d. It is necessary to place an order to satisfy a minimum guarantee.

Should one of these exceptions exist, the CO will execute the task order as a sole-source task order, seeking proper justification approval in accordance with the FAR and agency procedures.

(2) As requirements for VHA IHT 2.0 are defined, Contractors will be given the fair opportunity to compete for the award, assuming one of the exceptions noted above does not exist. The CO will issue a Task Order Proposal Request (TOPR) in accordance with the procedures as outlined below. While VHA IHT 2.0 contractors are not required to respond to all TOPRs for which they are afforded the opportunity, repeated failure to provide a response will be reflected in past performance evaluations at the IDIQ level, may be taken into consideration when deciding whether or not to exercise the option, and could lead to being off-ramped (see E. below). Contractors unable to perform the requirements as stated in a TOPR must submit a “no-bid” to the CO prior to the solicitation closing with a brief, yet specific, explanation.

(3) Each TOPR will include, at a minimum:

a. the due date and instructions for proposal submission,

b. Statement of Work (SOW), Statement of Objectives (SOO), or Performance Work Statement (PWS) with a description of the requirements, including deliverables, minimum qualifications, and applicable information,

c. the place and period of performance, and

d. any additional information deemed necessary by the CO.

(4) Vetted Task Order (VTO)

Due to the need for highly specialized and qualified expertise in Functional Category IV, the Contracting Officer may designate a given task order as VTO. Under VTO task order solicitations, IDIQ contract holders must propose (in their task order proposals) team members with demonstrated and vetted competence in the capability areas aligned with the work of the TOPR (i.e. those partners evaluated and confirmed FC IV capable under the IDIQ evaluation or those added and approved during free agency under FC IV). If successful and awarded the task order, awardee must then use the respective partners to perform the work. COs will also have discretion to judiciously designate VTOs with highly technical requirements falling under FCs I, II, and/or III when in the best interest of the Government.

For VTOs, the CO will provide in the task order solicitation the anticipated percentage effort needed for specified capability areas or provide other similar instruction and require that offerors include a staffing plan that guarantees the effort to support the specified capability areas will be performed by VIT members vetted for those capability areas.

A “vetted” VIT member is a company that was submitted and approved as fulfilling the mission capability for a capability for the VIT as listed in resulting Section B.4 IDIQ Key Partners at time of award.

(5) Each task order requirement will have a unique evaluation plan that will be developed by the CO and detailed in the TOPR. COs have wide latitude in developing and establishing the most appropriate evaluation factors given the nature of the TO. Factors, except for Price, may be assigned either an adjectival or a confidence rating. In general, TOPRs will be evaluated by analysis of the following factors:

a. Technical Capability. The contractor will be asked to discuss their plan for accomplishing the work of the requirement. This factor may include subfactors such as a management plan, staffing plan, or key personnel.

b. Performance Risk. The contractor will be asked to provide examples of relevant experience and to provide past performance questionnaires which confirm a level of quality. The CO may consider relevant performance on task order awards under VHA IHT 2.0 and any other information available from Government sources.

c. Price. The Government will evaluate price reasonableness using price analysis techniques as prescribed in FAR 15.404-1(b). The Government reserves the right to evaluate price realism at the task order level. When competing for Labor Hour type TO awards, contractors are permitted to propose labor rates that are equal to or lower than those as listed in their contract. The Government will ensure that rates are not reduced to a level that risks nonperformance by requiring justification for the reduced rate at the time of proposal. Contractors may be requested to identify labor categories, number of hours, and labor rates in their price proposal for performance of each task.

d. Any other factors as determined appropriate by the CO.

(6) The task order proposals will be evaluated in accordance with the evaluation criteria as set forth in each TOPR. The CO is not required to prepare formal evaluation plans, post notice on the SAM.gov Contract Opportunities webpage or hold discussions/ negotiations with each offeror. The CO will, however, maintain an internal record of the award decision and supporting information. COs may evaluate by directly comparing competitive proposals and make an award decision based upon this comparison.

(7) Contracting Officers may employ unconventional, unique, or innovative approaches to proposal submission requirements (oral presentations, demonstrations, videos, etc.), may establish evaluation factors other than those described above, and may utilize evaluation schemes that simplify the evaluation process and promote efficient and effective evaluations (confidence ratings, etc.).

(8) In accordance with FAR 16.5, the CO has broad discretion in determining which contractor should receive a task order. The CO will issue a task order to the contractor whose proposal is most advantageous to the Government considering the evaluation factors specified in the TOPR. The CO reserves the right to withdraw or cancel the TOPR. In such event, the contractor will be notified, via email, of the CO’s decision. This decision shall be final and conclusive and shall not be subject to the Disputes Clause or the Contract Disputes Act.

(9) Upon TO award, the TO will be sent via email to the contractor. The contractor is not authorized at any time to commence TO performance prior to issuance of a signed TO or other written approval provided by a CO. The contractor’s failure to begin performance within the time frame required may result in termination of the task order and reconsideration of other proposals received in response to the TOPR.

(10) In accordance with FAR 16.505(b)(6), contractors may request a post-award debriefing for orders exceeding $5 million. The TO CO will conduct post-award debriefings in accordance with FAR 16.505(b)(6)(ii) and FAR 15.506. Issues arising from the placement of orders are not protestable to the Government Accountability Office unless the protest alleges that the order exceeded the value, scope or period of the contract or in the case where a single task order exceeds $10 million.

(11) Task orders may only be modified by written modification, executed by a warranted CO. The contractor shall not perform or provide services that are not expressly stated in the contract or TO. A Contracting Officer’s Representative (COR) does not have the authority or means to obligate the Government or change the terms and conditions of the contract or TO.

E. On-Ramp/ Off-Ramp

(1) On-Ramping The Government reserves the right to “on-ramp” additional FMC VITs throughout the ordering period to ensure adequate competition. Should the Government exercise this right, a new solicitation with tailored requirements, terms, and conditions will be issued to the Government Point of Entry (GPE) at SAM.gov. New VIT awardees will be added to the pool of IHT 2.0 IDIQ contractor holders for future TO competitions.

Contracts awarded via the “on-ramp” process will share in, but not increase, the previously established ceiling. The “on-ramping” process will not extend the ordering period.

“On-ramping” and “off-ramping” processes may occur independently and are not guaranteed as a result of the other. The decision to “on-ramp” and “off-ramp” is at the sole discretion of the Government. The Government anticipates three (3) “On-Ramp” periods during the life of the vehicle.

The Government anticipates successful performance under this contract will provide great long-term value to the government. To preserve the value gained through successful contract support, VITs that are successful and whose VITAL subsequently become large after the five-year base period will be off-ramped (as the VITAL is no longer eligible under the set-aside). In the event a VIT is off-ramped due to ineligibility, the Government will open an on-ramp period whereby the VIT with a new proposed VITAL may submit a team response for consideration. If determined in the best interest of the Government, this VIT and any additional prospective VITs submitting offers may be on-ramped as a new awardee for the option period. In cases where a VITAL sizes out and its VIT is off-ramped, consideration should be given by the VIT in order to maintain the integrity of the VIT “keep the band together”, thus maximizing opportunity for a new award and preserving the VITs value.

(2) Off-Ramping

The Government may off-ramp VITs at any time during the contract period for performance issues, responsiveness, or eligibility at its discretion.

a. Performance VIT performance will be assessed/evaluated at the base contract and task order level. QASP and other performance measures as determined appropriate by the Government will be utilized. TO performance will be reported through the CPARS (Contract Performance Assessment Reporting System).

In the event of severe and/or multiple performance failures not remedied to the Government’s satisfaction, the Government reserves the right to off-ramp the VIT at no cost to the Government.

b. Responsiveness Contractors are not required to propose on all TOPRs for which they are afforded the opportunity, however they are expected to respond to most. Contractors unable to perform the requirements as stated in a TOPR must submit a “no-bid” to the CO with a brief, yet specific, explanation. Repeated failure to provide a proposal or adequate rationale for failure to propose may result in off-ramping at no cost to the Government.

c. Size/Status VITAL and all VITEPs will be required to recertify small business status at the time of the Option exercise. The graduation of a VITAL from small to large (under the size standard established by SBA at time of Option exercise) will result in the off-ramp of the VIT (see section E. (1) above). Additionally, if a VITAL is unable to maintain VETCERT certification at any time during the base or option period, it may be determined ineligible and may be off-ramped by the Government at no cost to the Government.

F. Future Competitions

In performing services of IHT 2.0, contractors may gain access to procurement sensitive information or be tasked with providing support services in developing acquisition packages. Contractors are advised that such access or support may deem the contractor ineligible for award on future related procurements. Contractor’s failure to recuse itself from future competitions or present a mitigation plan in light of an Organizational Conflict of Interest (OCI), where applicable, may be grounds for termination under this contract and non-selection for future contracts in accordance with FAR Part 9.5.

G. Options

In accordance with FAR 17.2, TOs may contemplate the use of options. Inclusion of options at the TO level will be properly documented and approved in accordance with the FAR and agency procedures and will be clearly stated in the TOPR. FAR 52.217-9, Option to Extend the Term of the Contract, will be included in any TOs that include options. TOs may also include FAR 52.217-8, Option to Extend Services.

H. Invoicing

(1) All payments by the Government to the contractor will be made in accordance with 52.232- 33, Payment by Electronic Funds Transfer – System for Award Management.

(2) Specific invoicing instructions will be specified at the TO level.

I. Privity of Contract

In the issuance of the Request for Proposal 36C10X24R0026 and any subsequent awards, the Government intends to establish a contractual agreement between itself and eligible single Prime awardee entities (the VITALs). Being proposed as a subcontractor in any capacity (VITEP/ VITSO) by a prospective VITAL, evaluated as a VIT partner, or named within any resulting contract as a member of the proposed VIT, does not confer third-party beneficiary status to such subcontractors--there is no express (direct) or implied intention to benefit the (subcontractor) party. Contract privity exist only between Government and VITAL awardees. All payments for services will be made to Prime contractor (or assignee if applicable) only.

J. Subcontracting

(1) Prime contractors may only propose subcontractors at the TO level initially proposed and awarded at the IDIQ level, unless the Government designates a particular TO as a Wildcard TO. Limitations on Subcontracting requirements apply to every Task Order.

(2) LIMITATIONS ON SUBCONTRACTING—MONITORING AND COMPLIANCE (JAN 2023) (DEVIATION)

(a) This solicitation includes Notice of Total Service-Disabled Veteran-Owned Small Business Set- Aside, 852.219-73.

(b) Accordingly, any contract resulting from this solicitation is subject to the limitation on subcontracting requirements in 13 CFR 125.6. The Contractor is advised that in performing contract administration functions, the Contracting Officer may use the services of a support contractor(s) retained by VA to assist in assessing the Contractor’s compliance with the limitations on subcontracting or percentage of work performance requirements specified in the clause. To that end, the support contractor(s) may require access to Contractor’s offices where the Contractor’s business records or other proprietary data are retained and to review such business records regarding the Contractor’s compliance with this requirement.

(c) All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the Contractor’s business records or other proprietary data reviewed or obtained in the course of assisting the Contracting Officer in assessing the Contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs.

(d) Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the Contractor to protect proprietary information as required by FAR 9.505-4, Obtaining access to proprietary information, paragraph (b). The Contractor is required to cooperate fully and make available any records as may be required to enable the Contracting Officer to assess the Contractor’s compliance with the limitations on subcontracting or percentage of work performance requirement.

K. Additional Administration Requirements for Joint Ventures (See 13 CFR § 128.402 for non-M-P JV requirements which essentially mirror those below)

(1) Certificate of compliance - the protégé SDVOSB partner to the JV must submit written certification to the Contracting Officer, signed by an authorized official of each partner to the joint venture, stating as follows:

a. The parties have entered into a joint venture agreement that fully complies with joint venture agreement requirements of 13 CFR § 125.8 (b); and

b. The parties will perform the contract in compliance with the joint venture agreement and with the performance work requirements set forth in 13 CFR § 125.8 (c).

(2) Performance of work reports - For every task order awarded to the JV under IHT 2.0, the protégé SDVOSB partner to the JV must describe how it is meeting or has met the applicable performance of work requirements.

a. The SDVOSB partner to the JV must annually submit a report to the IHT 2.0 Contracting Officer, signed by an authorized official of each partner to the JV, explaining how the performance of work requirements are being met for each task order performed during the year.

b. At the completion of the contract, the SDVOSB partner to the JV must submit a report to the IHT 2.0 Contracting Officer, signed by an authorized official of each partner to the JV, explaining how and certifying that the performance of work requirements were met for the contract, and further certifying that the contract was performed in accordance with the provisions of the JV agreement required under 13 CFR § 125.8 (b).

(3) No greater than 120 days prior to the end of the fifth year of the contract, if the SDVOSB partner no longer qualifies as small for the size standard corresponding to its primary NAICS code (if not 541611), the JV must aggregate the receipts/employees of the partners to the joint venture in determining whether it continues to qualify as and can re-certify itself to be a small business under the size standard corresponding to the NAICS code assigned to that contract. The rules set forth in 13 CFR § 121.404(g)(3) apply in such circumstances.

********************END of B.1 IDIQ CONTRACT ADMINSTRATION DATA*******************

B.2 IDIQ CONTRACT PRICE/COST SCHEDULE

36C10X24R0026 See Attachment Y7.1- Price Spreadsheet IHT2.0 LCATS.

B.3 IDIQ PERFORMANCE WORK STATEMENT

VETERANS HEALTH ADMINISTRATION (VHA)

INTEGRATED HEALTHCARE TRANSFORMATION 2.0

1.0 INTRODUCTION AND SCOPE

1.0

1.1 OVERVIEW

The purpose of the VHA Integrated Healthcare Transformation (IHT) 2.0 requirement is to provide best value healthcare and professional consulting services to VHA through a pool of highly qualified Veteran Integrated contractor Teams (VITs). The resulting acquisition vehicle will be a multiple award Indefinite Delivery Indefinite Quantity (IDIQ) contract in accordance with Federal Acquisition Regulation (FAR) 16.504. This acquisition solution balances VA’s obligation to provide to our Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) direct contracting opportunities and the VHA National Program need to obtain maximum value from healthcare related professional service expenditures. Opportunities for SDVOSBs are provided through set-aside IDIQ award(s) to Integrated Teams led by SDVOSBs serving as Veteran Integrated Team Agile Leads (VITAL), and SDVOSB teaming partners serving as VIT Eligible Partners (VITEPs). VHA National Programs will recognize maximum value from healthcare related professional service expenditures through integrated support crossing various Functional Categories, access to national healthcare consulting VIT Partners, and Team Partners with expert knowledge in any of the identified Functional Categories. Additional benefits include a vehicle that is focused on efficiency with streamlined ordering procedures and reduced procurement lead times. A description of the VIT and all team requirements are identified in B.1 Contract Administration Data.

1.2 SCOPE

The Veterans Health Administration is America’s largest integrated health care system, supported by approximately 300,000 employees providing care at 1,298 health care facilities, including 171 medical centers and 1,113 outpatient sites of care of varying complexity across the continuum, serving 9 million enrolled Veterans each year. VHA facilities operate in all 50 states, Puerto Rico, the U.S Virgin Islands, the Philippines, Guam and American Samoa and serve a diverse population of Veterans.

The Veterans Health Administration (VHA) recognizes the unique problems facing Veterans today. With Congressional and Presidential backing, VHA has been provided the necessary support to complete an organizational transformation that enables VHA to provide seamless, high-quality, integrated, coordinated healthcare, anytime and anywhere.

A framework has been outlined for developing a clinically-integrated, community-supported, reliable system of healthcare focused on providing the highest-quality and safest outcomes — and restoring trust among Veterans and their families, employees, and anyone who counts on the VHA healthcare system. The framework will be responsive to the broader trends affecting all of healthcare, including advances in information and communications technology. VHA employees have created a culture of service, and VHA must provide the right tools, processes and technologies to bolster its customer experiences; increase long-term satisfaction and pride in working for VHA; and maximize positive impacts on Veteran health and well-being.

The VHA Business Functional Framework 2.12 (fig. 1) provides a visualization of the breadth, scope and complexity of the health care and services delivery across the VHA continuum. It also identifies, elaborates and models the VHA business, providing a mechanism for linking the VHA organizations, strategies, applications, business processes, and other components in the business architecture, as it applies to the provision of healthcare services. All in-scope work performed under Integrated Healthcare Transformation will support a category/function under this functional framework.

*Business enabling services including VHA Wide-Admin Services, Information Management, Acquisitions, Human Resources, Financial Management, Planning and Budgeting, and Enterprise Reporting, that are ancillary to or in support of categories 1.0-6.0 above may be required under a specific Task Order.

The Secretary of VA established priorities to provide clarity and focus, ensure organizational improvements, and enable culture change. The Secretary’s priorities are responsive to the needs of the organization and Veteran population and can shift dependent on multiple factors but remain focused on providing efficient and effective services to our Nation’s Veterans. The current Secretary’s and VHA Undersecretary’s priorities and the future priorities of successive leadership will drive the initiatives associated with transformation. The current Secretary’s priorities include Customer Service, Access to Care, Electronic Health Record Modernization (EHRM), and Business Transformation. The VHA Undersecretary for Health’s (USH) priorities include hiring faster and more competitively; connecting Veterans to the soonest and best care; serving Veterans with military environmental exposures; accelerating VA’s journey to a High Reliability Organization (HRO); supporting Veterans’ whole health, their caregivers, and survivors; and preventing Veteran Suicide.

This acquisition will support the needs of VA and its VHA program offices. This vehicle is a resource to support implementation and healthcare requirements at all levels. The Office of Healthcare Transformation (OHT) is the owner and key user of this vehicle. Currently, OHT has 163 FTE and supports 20-30 projects concurrently, including major transformational initiatives, in an effort to best accomplish VHA’s mission and strategic goals, priorities, and initiatives. Much of this work is complex and agile and is best supported using expert contractors who provide critical market-based healthcare industry skills that augment the internal activities of OHT and VHA program offices. This version of IHT includes four comprehensive Functional Categories and numerous subordinate Capability Areas, any of which can be integrated into a single task order (TO) to reduce the risk to the Government and ensure complete solutions to complex programs. This acquisition will provide a vehicle for healthcare transformation and organizational change. Inherent to the transformation will be the need for a broad range of healthcare focused management and business services and solutions.

TOs awarded against this IDIQ will require contractor support for complex healthcare programs and projects. The VHA is a complex integrated healthcare system that must transform in response to both the changing needs of the Veteran population and changes in the healthcare industry. These shifts create challenges that require collaboration (internal and external partnerships) as well as the development of new and innovative approaches to healthcare and healthcare delivery. The programs and projects will require diverse healthcare operations knowledge and experience. As needs arise, subject matter expertise must be rapidly available to provide national support under potential TOs including, but not limited to the following areas: high reliability organization, electronic health records management, healthcare modernization and transformation (to include integration of artificial intelligence solutions and disruptive models), financial management business transformation in a healthcare setting, healthcare human resources (to include credentialing, privileging and licensing), healthcare regulatory compliance, healthcare analytics, mental health and suicide prevention, access to care, population health and health informatics.

The VITAL shall provide the services and labor categories necessary to fulfill the requirements of Functional Category I: Health System Transformation and Innovation and lead a VIT (Veteran Integrated Team) that is capable of fulfilling requirements from all four (4) Functional Categories simultaneously. The VITAL shall ensure the seamless integration of multiple workstreams and functional areas within awarded TOs. For each base IDIQ contract, the VIT must be fully mission capable-- able to meet the requirements of the four (4) Functional Categories under the leadership of the VITAL. For each base contract and any subsequent TO awards, the contractor shall provide the contractor personnel, comprehensive management, materials, equipment, facilities, travel, supervision of contractor resources, and any required deliverables necessary to satisfy the healthcare requirement. The contractor shall perform the work in accordance with the resultant base contract, and any TO awards.

Due to the nature of transformation, the Government anticipates that many of the eventual TOs in the base period will contain Advisory and Assistance work. In accordance with 16.505(c) Limitation on ordering period for task-order contracts for advisory and assistance services, the ordering period for Advisory and Assistance services shall not normally exceed five years; therefore, the Advisory and Assistance services are permitted during the 5-year base period. For the 5-year option period, all Advisory and Assistance services shall be at most incidental, unless an exemption exists under 16.505(c)(2).

Information technology development and administrative or clerical tasks which are not strictly incidental to the requirements are outside the scope of this contract.

1.3 AUTHORIZED ORDERING AND ADMINISTRATION

At time of initial award, only warranted Contracting Officers (CO) within the Strategic Acquisition Center (SAC/ SAC-F/ SAC-V) are authorized to solicit and place orders against this IDIQ contract. The Government reserves the right to expand this authority if in the best interest of the Government to do so.

This PWS provides the scope of the base contract and general requirements. Specific requirements will be defined in each individual TO. The majority of TOs will include requirements from two or more of the Functional Categories. Each TO will be managed by a VHA Contracting Officer’s Representative (COR) who has direct experience in the business requirement on which the TO is focused.

The healthcare focused services within the scope of this IDIQ contract, as described in Section 3 below, can be used to support all VHA Program Offices.

2.0 GENERAL INFORMATION

2.1 Type of Contract

IHT 2.0 is an IDIQ contract. TOs issued under this IDIQ may include firm fixed price (FFP), labor hour (LH), or hybrid (combination of FFP and LH) orders. LH (or hybrid) orders will be justified by the CO at the order level. Contractors will receive a Task Orders Proposal Request (TOPR) for each TO competition. Contractors may submit a proposal in response to a TOPR, using the terms and evaluation factors found in the TOPR, as well as the terms and conditions set forth in Section B of the contract, as guidance for preparing a proposal. Contractors may be given discretion to propose labor categories and/or specific subject matter experts that meet the Functional Categories and requirements as outlined in each TOPR.

2.2 Contract Ordering Period

The ordering period for the base IDIQ contract is five (5) years from the effective date of award with one optional period of five (5) years. Each TO shall specify the period of performance that will govern a particular task order awarded under the base IDIQ contract.

2.3 Place of Performance

The place of performance will be specified in each TO; TOs may require key personnel to be present in the DC area. Work may be required to be performed at a contractor’s facility, Government furnished facility, or other location. The contractor may be requested to provide services throughout the United States (U.S.) and its territories, however, services required to be performed at the Department of Veterans Affairs main headquarters will be at the following Government location: U.S. Department of Veterans Affairs, 810 Vermont Ave. NW, Washington, DC 20420.

2.4 Travel

Travel, to include the deployment of multiple teams, simultaneously, within the United States and its territories may be necessary. Travel must be approved in advance by the CO or the Contracting Officer’s Representative (COR) and will be reimbursed in accordance with the Federal Travel Regulations. The Government will not be responsible for any relocation expenses associated with moving contractor personnel to the Washington, DC commuting area or other job sites as may be identified in individual TOs either initially, or if necessary, with replacement of personnel, even if replacement of personnel is required. No costs will be reimbursed for travel to or from the place of performance, unless otherwise specified and/or authorized in the task order by the CO. If travel is required, it will be specified at the TO level.

2.5 Hours of Contractor Operations (Government-Provided Work Site)

Work performed on TOs issued under this contract are anticipated to occur Monday through Friday, within the hours of 0600 Eastern Time (ET) and 1800 ET, except as…

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