21-Final Draft Exhibit Q - Information Technology Requirements.pdf
PDF 268 KB Posted
- Solicitation number
- P-3216
- Issued by
- Milwaukee County, Mattoon Village, Wisconsin
About this file
Exhibit Q is a comprehensive document detailing information technology requirements and network responsibilities for a Water Reclamation Facility (WRF), involving a District and a Company. The document outlines the administrative and technical responsibilities for managing various software systems, networks, and technological infrastructure, including Process, Conveyance, HVAC, Fire Alarm, and uninterruptible power supply (UPS) systems. The exhibit provides a detailed list of software managed by the District and administered by the Company, encompassing applications for vibration monitoring, PLC communication interfaces, HMI applications, historical data collection, and various control systems.
The document includes a RACI (Responsible, Accountable, Consulted, Informed) matrix that meticulously defines roles and responsibilities across multiple network activities, including management, operations, maintenance, cyber security, backup and restore processes, and administration and reporting. Key areas of focus include network access controls, hardware lifecycle management, system interfaces, application patching, and various reporting requirements. The matrix delineates specific responsibilities for MMSD ITS/ENG, MMSD Leadership, Company Technicians, and Company Leadership across different technological domains, ensuring clear accountability and communication protocols for the facility's IT and network operations.
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Page 1 of 4 Exhibit Q - Final Draft RFP 2025
EXHIBIT Q
INFORMATION TECHNOLOGY REQUIREMENTS AND NETWORK RESPONSIBILITIES
The Company is responsible for:
1. The administration of all the software on the Process, Conveyance, HVAC, Fire Alarm and uninterruptible power supply (UPS) systems except those on the District’s business network. The District will enable technical support access to the software manufacturers so the Company can effectively maintain the software systems.
2. User access, configuration changes, software patching, troubleshooting, staff training and data application programming interface’s (API’s) with other software or databases within their responsibility.
3. Data quality and validation of the systems they manage.
4. The Falcon camera video distribution service, cabling, mounts and camera.
The Company’s responsibilities for the CMMS system are set forth in Exhibit I.
The District is responsible for:
1. managing all software contracts and support agreements for the software listed below.
2. on-premises server and storage infrastructure.
3. managing all operating system (OS) and SQL server security, patching and data API’s with District business network software.
4. providing the Company access to SQL servers to allow it to manage software.
managing Active Directory (AD) for staff access following the process and section
3.06(f). District staff shall be allowed full access to all software.
The current list of WRF software managed by the District and administered by the Company is as follows:
Software Title Description
Bently Nevada System One Classic Vibration monitoring
Drivers IGS- Industrial Gateway Server PLC communication interface
Endress + Hauser Fieldcare SFE500 Instrument configuration application
FactoryTalk Gateway
PLC communication interface used as a bridge between FactoryTalk and third-party applications
FactoryTalk View SE Station (100
Display) Software HMI application
FT View Machine Edition StationRT HMI client application for Rockwell PanelView devices
FT View SE Client (RSViewStudio R/W
Client) (RSVSECLI.RW) HMI client application
FT View SE Client (RSViewStudio RO
Client) (RSVSECLI.RO) HMI client application
Page 2 of 4 Exhibit Q - Final Draft RFP 2025
FT View SE Server (RSViewStudio)
Server (RSVSESRV.MAX) HMI server application
FT View Studio for FT Enterprise
(RSViewStudio) (RSV.Studio) HMI configuration application
FT View Studio Machine Edition HMI configuration application for Rockwell
PanelView devices
FT Studio 5000 Rockwell Automation HMI software
GE Industrial Gateway Server PLC communication interface
GE Proficy Historian Historical data collection and storage application
GE Proficy iClient Historian client application
GE Proficy iFix HMI server application
Intellution iFIX HMI server application
Metasys ADS HVAC monitoring and control application
Rockwell Drive Executive AB 9303-
4DTE01ENE
VFD programming interface
RSLinx Classic Professional RSLinx
Gateway (RSLinx.GW) PLC communication interface
RSLinx Enterprise PLC communication interface
RSLogix 5 Offline/Online Programming
Software
PLC programming application for Allen-Bradley
PLC5's
RSLogix 500 Offline/Online
Programming Software
PLC programming application for Allen-Bradley
SLC500 PLC's
RSLogix 5000 Professional Edition
(RS5000.EXE)
PLC programming application for Allen-Bradley
Logix 5000 PLC's
RSLogix Emulate 5000 ControlLogix
Processor Emulation Software
Application for simulating the functionality of a
ControlLogix PLC without needing physical hardware
RSLoop Optimizer Software
Application used to analyze and tune PID control loops in Allen-Bradley PLC5, SLC 500, and ControlLogix PLC's
RSNetWorx for ControlNet Software Application used to configure, manage, and diagnose devices on a ControlNet network
SIEMENS OPC PLC communication interface
SIMATIC STEP 7 PLC programming interface
Honeywell Niagara
Webstation4+C16A10:C40A1:C40 HVAC monitoring and control application
Network Responsibilities: See Figures Q-1 through Q-7 for a visual delineation of Company versus District responsibilities. [Figures Q-1 through Q-7 are uploaded to the FTP site]
Figure Q-1: General Network Information
Figure Q-2: Process Network
Figure Q-3: Conveyance Network
Figure Q-4: SEL Network
Page 3 of 4 Exhibit Q - Final Draft RFP 2025
Figure Q-5: Security Network
Figure Q-6: Voice Network
Figure Q-7: HVAC Network
Figure Q-8: Landfill Gas
Figure Q-9: Plant Hosts
RACI Matrix: Responsible, Accountable, Consulted, Informed
Process Network Activities
MMSD
ITS/ENG
MMSD
Leadership
Company
Technicians
Company
Leadership
Management, Operations, Maintenance Duties
Process Network: JI, SS R A I,C I
General Purpose Network: JI, SS, 13th R A I,C I
Voice Network: JI, SS, 13th R A I,C I
Facility Management Network: JI, SS R A I,C I
Conveyance Data Network: JI R A I,C I
SEL Network: SS R A I,C I
MMSD Data Network: JI, SS, 13th R A I,C I
Solar Turbine and Falcon Cam network: JI R A I,C I
Falcon camera, cabling, mounts, video service I,C I R A
WAN Connectivity & Interplant Fiber R A I,C I
Server: Host & VM OS Patching & Licensing R A I,C I
Workstation/Laptop OS Patching & Licensing R A I,C I
Infrastructure Hardware Lifecycle R A I,C I
Network/ Domain Access Control R A I,C I
HVAC/VAV Control Systems I,C I R A
Cyber Security
Maintain domain & network access controls R A I,C I
Maintain an intrusion detection system R A I,C I
Maintain firewalls, spam filters & anti-virus systems R A I,C I
Removing known malware: OS and networks R A I,C I
Removing known malware: Applications, SCADA I,C I R A
Backup, Restore, Telephony, Misc
Manage Backup systems R A I,C I
Store backups at an offsite location R A I,C I
Desk Phones and Cabling on Company Business Net I,C I R A
Telephone Systems/PBX R A I,C I
Plant Analog Phones & Overhead Paging I,C I R A
Page 4 of 4 Exhibit Q - Final Draft RFP 2025
Capital Repair or Replacement R A I,C I
Printers on all networks, except Company Business
Network R A I,C I
UPS / Battery Backup I,C I R A
SCADA/Physical Security/Microwave
PLC, HMI, Remote IO, VFD I,C I R A
Unmanaged Switches I,C I R A
Media Converters I,C I R A
4RF Radios and switches I,C I R A
Microwave Tower Structure I,C I R A
Microwave Transmission equipment R A I,C I
Verizon Cellular Contract R A I,C I
SEL Relays, Power Monitors, Controllers I,C I R A
Plant Badge Access Administration I,C I R A
Plant Gate Controls I,C I R A
Plant Copper punch downs and panels I,C I R A
Software/Application
Data Management I,C I R A
System Interfaces (API) I,C I R A
System/Application access control I,C I R A
Application Patching I,C I R A
Application Configuration Changes I,C I R A
Application Upgrades and Testing I,C I R A
Administration & Reporting
Weekly Meetings: SCADA, Security, Tickets, etc R, C I R A
Monthly Meetings: Projects, Tasks, Planning, Security R, C I R A
Annual Reporting: Software Inventory with EOS, EOL I,C I R A
Quarterly: Company staff with MMSD access I,C I R A
Bi-Annual Report: Company Firewall Changes I,C I R A
Annual: SCADA asset inventory I,C I R A
Monthly: Security Risk Scores and Exclusions I,C I R A
Consumables: toner, paper, etc. R A
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