2-Francis, Myrlene Bio Form.docx

DOCX document 56 KB Posted

Attached to
Acquisition and Relocation Services On Call
Solicitation number
BPM006797
Issued by
Maricopa County, Phoenix City, Arizona

About this file

This is a Key Personnel Bio Form for Myrlene Francis, submitted by Tierra Right of Way Services, Ltd. in response to the State of Arizona Department of Transportation (ADOT) On Call Acquisition and Relocation Services solicitation (BPM006797). Ms. Francis is proposed as the Lead Project Manager with 15-20% time availability. The solicitation, released April 4, 2025, with a proposal submission deadline of April 25, 2025, seeks qualified firms to provide comprehensive acquisition and relocation support services for ADOT transportation-related projects. The contract represents an on-call service arrangement designed to support property acquisition, right-of-way procurement, and relocation activities across multiple projects.

Ms. Francis brings 29 years of direct experience in the right-of-way industry, including 29 years of government experience in acquisitions and 20 years in relocations. Her professional credentials include Arizona Real Estate License #SA629804000, designation as a Senior Right of Way Agent by the International Right of Way Association (2010), and continuing education in real estate, engineering, and paralegal studies. She currently serves as Associate Director/Lead Project Manager for Tierra's Arizona Right of Way Operations, a position held for 18 years. Her relevant experience encompasses acquisitions involving inspections, bids, offers, negotiations, and condemnation; relocation advisory services including entitlement calculations and replacement housing benefits; and extensive work with government entities including ADOT, local municipalities, and federal agencies. Notable projects include the Country Club Road and Kino Parkway Traffic Interchanges Improvements Project (2023-Present), Tucson Airport Authority Acquisitions and Relocation Project (2000-Present), Grant Road Improvement Project Corridor (2007-Present), State Route 189 International Border to Grand Avenue (2018-2019), and Interstate 10 Prince Road to Ruthrauff Road (2009-2013), demonstrating her capability to manage complex, multi-year transportation infrastructure projects with compliance to the Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970.

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Key Personnel Bio

· The Offeror shall complete this form for each key personnel proposed.

· The Offeror shall describe relevant professional qualifications, experience and expertise for any resultant contract.

· The Offeror shall detail relevant work experience where they had a significant role that demonstrates their capability relevant to their proposed role in this contract.

· The Offeror may attach a brief resume to the Bio form outlining their qualifications, experience, and credentials. Any resume submitted is supplemental to this form and does not replace the requirement to complete the Key Personnel Bio.

Background

Name
Myrlene Francis
Proposed Role
Lead project manager
% Time Available
15–20%
Name of Firm
Tierra Right of Way Services, Ltd. (Tierra)
Years with Firm
18
Current Position with Firm
Associate Director/Lead Project Manager, Arizona Right of Way Operations
Years in Position
18
Professional Credentials, Education, Training, Licenses, Certifications, etc.
29 years’ direct experience in the right of way industry

Arizona Department of Real Estate continuing education courses International Right of Way Association, Designated Senior Right of Way Agent in 2010, currently in suspense Continuing education courses in general engineering, real estate, and paralegal studies, Pima Community College, Tucson, Arizona Drafting and General Studies, Linn-Benton Community College, Albany, Oregon Civil Engineering, Oregon Institute of Technology

AZ Real Estate License #
SA629804000
Acquisitions
Total Years Experience
29
Total Gov’t Experience
29
Relocations
Total Years Experience
20
Total Gov’t Experience
20
ARMLS Account
Yes
No
Electronic Key Access
Yes
No
AZ Notary Commission
Yes
No

Will obtain

Will obtain

Will obtain

Relevant Work Experience

1.
Describe knowledge and experience in acquisition services to include inspections, bids, offers, negotiations, condemnation, etc. See SOW section 4.1 and 4.3.

Myrlene Francis’s expertise includes the technical development of projects from conception to completion, including engineering design and development, and design knowledge to promote possible mitigation of parcel impacts and higher investment in project amenities for the public. To successfully complete projects, she coordinates with large project teams, including bids for multiple vendors or subcontractors for necessary services. Ms. Francis has extensive knowledge in securing the appropriate real estate for a diverse range of project types, such as public transportation and infrastructure, utility, aviation, open space, and parks. Her experience encompasses local, County, State, and Federal laws and regulations governing real property and right of way acquisitions and relocations.

Ms. Francis has managed numerous projects requiring private and public property acquisitions. Services provided to the clients have included design review; red flag analysis identifying complex properties; design field inspections; title report and right of way research; subconsultant bids for title and escrow services, appraisal, appraisal review, land survey, private development plans/appraisal cure plans, legal support, demolition services, and mobile home move services; and offers, complex negotiations, and condemnation support. Her role often involves hiring, training, and managing agents to support acquisition efforts, ensuring compliance with State and Federal policies. She is well versed in the guidelines of the Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970, as amended (the Uniform Act), and its practical implementation, often providing training to stakeholders, staff, and agency parties as needed for project delivery.

Other responsibilities include public outreach related to right of way issues, participation in task forces, project planning and design support, acquisitions, and relocations of public and private property rights. She has also been involved in negotiating acquisitions from multiple properties with complex agreements, including exchanges of public lands for project acquisition areas, and obtaining permits from entities like the Union Pacific Railroad for temporary construction, drainage, and slope easements.

2.
Describe knowledge and experience in relocation advisory services to include calculating entitlements and replacement housing benefits, bids, notices, inspections, appeals, etc. See SOW section 4.2 and 4.3.

Ms. Francis has extensive experience in relocation advisory services, as evidenced by her supporting agencies with delivery of the Pima County Regional Transportation Authority (RTA) Program approved by the Pima County voters in 2006, her role as Tierra’s assistant right of way director, and her former positions as division manager and project manager for various agency projects, including projects for the Arizona Department of Transportation (ADOT) and ADOT local public agencies. Her responsibilities have included relocation planning and advisory services inclusive of calculating entitlements and replacement housing benefits, coordinating move and specialty bids, establishing entitlements, and handling a variety of scaled moves and highly complicated commercial relocations. She has managed the relocation process for many large-scale transportation projects, ensuring compliance with the Uniform Act; conducted site analysis and search services; facilitated applications, permits, and concurrences with local agencies or entities; and provided relocation advisory services to both residential and commercial displacees. Ms. Francis’ duties also include managing the hiring, training, and oversight of agents to support any scale of transportation or public infrastructure project that is entrusted to Tierra. Regarding projects involving the Uniform Act, she consistently provides direction, training, and oversight to project managers and staff to facilitate completion of any relocation task, including complex situations requiring innovative problem resolution. Ms. Francis oversees the obtainment of bids required for the move of personal property, displacee eligibility establishment, preparation of determinations, notice issuance, inspections, appeals management, evaluation of complex relocation challenges, and high-level relocation advisory services.

3.
Describe knowledge and experience with government entities, preferably DOTs.

Myrlene Francis has extensive experience working with various government entities, including local, County, State, and Federal levels. Her expertise is particularly notable in the realm of public transportation and infrastructure projects. She is well versed in the guidelines of the Uniform Act and its practical implementation. This includes compliance with local, County, State, and Federal laws and regulations governing real property and right of way acquisitions and relocations.

Ms. Francis began her career in the right of way industry supporting the delivery of public infrastructure and transportation with the Town of Marana in 1996. From then until 2007, she was the right of way agent for the Town, and during this period, she supported all Capital Improvement Projects (CIP) for real estate services from conception to completion and completed right of way support for all private development within the Town. Since then, she has managed several projects involving collaboration with government entities, including ADOT, the Arizona State Land Department, and the Natural Resources Conservation Service.

Ms. Francis served as right of way project manager for the Twin Peaks Traffic Interchange in Marana, Arizona, a joint project with the Town of Marana and ADOT, working on the project while with the Town of Marana and then in her position at Tierra. Her duties included managing right of way acquisition and relocation services; securing all title reports, appraisal, appraisal review, and establishment of just compensation documents; negotiating acquisitions; oversight of all real estate consultants; coordinating the acquisition of ADOT and Union Pacific Railroad (UPRR) permits; and providing public outreach and condemnation assistance as needed to secure all public property rights necessary for the project. She negotiated acquisitions from 29 properties—including 2 exchanges; a UPRR Encroachment Permit for temporary construction, drainage, and slope easements; and 2 billboards. Tierra relocated one residence and 38 businesses, coordinated the acquisition of ADOT permits, and provided public outreach and condemnation assistance as needed. The Twin Peaks traffic interchange was funded by the FHWA, RTA, local match funds, and private development contributions. Ms. Francis also managed the acquisition activities for the Camino de Mañana project connecting the Twin Peaks traffic interchange to Dove Mountain simultaneously with the Twin Peaks Traffic Interchange.

Relevant Project Experience

1. 11
Project Title
Client Name and Location
Period of Performance
Country Club Road and Kino Parkway Traffic Interchanges Improvements Project
ADOT, Pima County, Arizona
2023–Present
Brief description of project, your role, and record of performance
Ms. Francis is acting as the assistant director overseeing the right of way activities for the project. Tasks include general oversight of Tierra right of way professionals, the project manager, and coordination with the ADOT team members to resolve issues. In conjunction with the Tierra project manager, Ms. Francis facilitates weekly project review meetings with staff and the client to ensure parcels are delivered on time and within budget.
2.
Project Title
Client Name and Location
Period of Performance
Tucson Airport Authority Acquisitions and Relocation Project
Tucson Airport Authority, Tucson, Arizona
2000–Present
Brief description of project, your role, and record of performance
Ms. Francis is acting as the Tucson Airport Authority (TAA) acquisition and residential relocation project real property project manager on behalf of TAA. Tierra is completing up to five voluntary acquisitions for the Airfield Safety Enhancement (ASE) Project. Ms. Francis oversees all acquisition activities, which included all contracts to secure subconsultant services for title, appraisal, appraisal review, ALTA land surveys, Phase I ESAs, asbestos and lead based paint surveys, and full property clearance (including utility termination, removal of meters, decommission of septic tanks, demolition of structure, removal of obsolete mobile homes, historic structure documentation, and lot cleanup and fencing). Ms. Francis is also overseeing all relocation planning and relocation advisory services for those occupants whose homes are unable to participate in the needed sound mitigation activities relating to the project.

Legal services were added to Tierra’s contract to secure an Internal Revenue Services lien release to clear the title clouded by a quit claim deed in the early 1980s. Ms. Francis oversees and supports Tierra staff and the client in all real estate needs to complete the project in accordance with the Uniform Act and Federal Aviation Administration grant requirements. She is also acting as the assistant director overseeing the right of way activities for the project. Tasks include general oversight of Tierra right of way professionals, project management, and coordination with client team members to resolve issues. Ms. Francis, in conjunction with the Tierra project manager, facilitates project review meetings with staff and the client to ensure parcels are delivered on time and within budget.

3.

Project Title
Client Name and Location
Period of Performance
State Route 189-International Border to Grand Ave
ADOT, Nogales, Arizona
2018–2019
Brief description of project, your role, and record of performance
Ms. Francis acted as the right of way director overseeing the project. Tasks included general oversight of Tierra right of way professionals, project management, and coordinating with ADOT team members to create solutions to issues. Ms. Francis, in conjunction with the Tierra project manager, facilitated weekly project review meetings with staff and the client to ensure parcels were delivered on time and within budget.

4.

Project Title
Client Name and Location
Period of Performance
Grant Road Improvement Project – Corridor
City of Tucson, Tucson, Arizona
2007–Present
Brief description of project, your role, and record of performance
The Grant Road Corridor Improvement Project is the cornerstone of the 20-year RTA plan approved by City of Tucson voters in 2006 and is one of the biggest and most visible undertaking in the RTA plan. The Grant Road corridor projects consists of a 5-mile reach of a major east–west arterial roadway.

Tierra’s involvement began with an investigation of the proposed alignment developed by the project’s principal design consultant. Our team determined potential problems associated with the eventual relocation of homes and businesses along the route and helped the City of Tucson take a proactive approach to address these impacts. Tierra began consultation with potentially affected residents to educate them on the project’s impact and their rights concerning the acquisition and relocation process to ensure the transition happens fairly, equitably, and smoothly. Tierra participated in the technical design team as support to the City of Tucson Real Estate Division to mitigate impacts to businesses and residential properties. The objective was to minimize acquisition and relocation expenditures while maintaining the health and safety needs to develop the arterial collector transportation corridor. Tierra has continued to provide design support throughout the entire reach of the corridor project.

Tierra provided a Relocation Plan for the Grant Road Early Intersection Project (EIP), Grant Road Phase II, and Grant Road Phases III and IV and interviewed potentially affected property owners to begin the process of locating a suitable replacement property within the market. Tierra also completed all acquisition and relocation activities, including right of way clearance for the Grant Road EIP, Grant Road Phase II, and Grant Road Phases III and IV.

Ms. Francis is acting as the assistant director, formerly the division director, and project manager overseeing all the right of way acquisition and relocation activities. Tasks include general oversight of Tierra right of way professionals, project management, and coordination with client team members to resolve issues. Ms. Francis directly participated with the design team, public meetings, and outreach, and developed an acquisition/relocation 101 program delivered to the public throughout design of the project.

5.

Project Title
Client Name and Location
Period of Performance
Interstate 10 Prince Road to Ruthrauff Road
ADOT, Pima County, Arizona
2009–2013
Brief description of project, your role, and record of performance
Ms. Francis acted as right of way director overseeing activities for the project. Her tasks included general oversight of Tierra right of way professionals, project management, and coordination with ADOT team members to create solutions to problems. In conjunction with the Tierra project manager, she facilitated weekly project review meetings with staff and the client to ensure parcels were delivered on time and within budget.
Solicitation No: BPM006797
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