13_-_M_-_Tenant_Design_Criteria.pdf

Table of Contents

Introduction p.3

11 Forward

1.2 Purpose of Document

1.3 Use of Criteria Handbook

1.4 Retail Design Intent

1.5 Common Area Environment

1.6 Neutral Piers and Storefront Enclosure

1.7 Retail Design Criteria Definitions

1.8 Landlord Work / Tenant Work

General Design Criteria p.7

2.1 Storefront Design

2.2 Storefront Entries

2.3 Display Areas

2.4 Glass Storefront Materials

2.5 Neutral Piers

Store Interior Design p.11

3.1 General

3.2 Demising Partitions

3.3 Wall Finishes

3.4 Floor Finishes

3.5 Ceiling Finishes

3.6 Store Layout, Fixtures, Displays, and Millwork

3.7 Lighting System Criteria

Signage and Graphics p.17

4.1 General

4.2 Storefront Signage

4.3 Sign Restrictions Inside Store

4.4 Lobby Blade Signs – Not Used

4.5 Concourse Blade Signs

Non-Standard Spaces p.23

5.1 Lobby “Specialty Retail” Location – Not Used

5.2 Concourse “Massage / Nail Bar / Spa” Location

5.3 Concourse “Wall Specialty Retail” Locations

Main Terminal Exhibits p.27

6.3 Typical Main Terminal Storefront Canopy – Side Opening Doors

6.4 Typical Storefront Elevation

6.5 Typical Storefront Section

6.7 Storefront – Tenant L-R2 – Center Opening Doors

6.9 Storefront – Tenant L-R12– Center Opening Doors

6.10 Storefront – Tenant L-R13 – Center Opening Doors

6.11 Storefront – Tenant L-R5 – Center Opening Doors

6.12 Tenant L-R5 – Storefront Elevation

6.13 Tenant L-R5 – Typical Storefront Section

6.14 Tenant L-R5 – Storefront Section BTWN Grids W4 and W5

Table of Contents

Concourse Exhibits p.37

7.1 Typical Concourse Retail Storefront – Center Opening Doors

7.2 Typical Concourse Retail Storefront Elevation

7.3 Typical Section at Concourse Retail Storefront

7.4 Concourse Blade Sign

7.5 Concourse “Massage / Nail Bar / Spa” Zones Plan

7.6 Concourse “Massage / Nail Bar / Spa” Zones Elevation

7.7 Concourse Wall Specialty Retail Zones Plan

7.8 Concourse Wall Retail Merchandising Unit Section

Technical Criteria p.45

8.1 General Building

8.2 Mechanical

8.3 Plumbing

8.4 Fire Sprinkler

8.5 Electrical

Submittal Processes p.54

9.1 Introduction

9.2 Submittal Processes

9.3 Review Processes

9.4 Building Code and Permits

9.5 Final Approval

Construction Requirements p.60

10.1 General Procedures

10.2 Airport Security

10.3 Project Coordination

10.4 Construction Procedures

10.5 Project Completion

Appendix A, Retail Infrastructure p.65 Summaries

A.1 T4 Retail Phase & Area Summary

A.2 T4 Retail Mechanical Infrastructure Summary

A.3 T4 Retail Electrical Infrastructure Summary

Appendix B, T4 Retail Location Plan p.74

Appendix C, Lease Outline Drawings p.75

1. Introduction

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1.1 Forward

The Retail Tenant Design Criteria contains both minimum design standards and aspirational examples to assist you (the tenant) and your architect with the development of your proposal and the construction process for space in the

Terminal 4 passenger level and concourses at Phoenix Sky Harbor International

Airport (PSHIA).

Each Tenant’s design is critical to the overall program. As such, Tenants are encouraged to be innovative and creative in developing design concepts that accentuate the dominant theme of their retail concept and support the overall quality of the program. These design concepts should be reflected in the signage, merchandising displays, and lighting systems as well. Your design concept and high-quality execution in combination with the City’s terminal architecture must work together to create a sophisticated, contemporary and regionally relevant experience that continues the airport’s reputation at the forefront of the airport concession industry.

Although the Design Criteria is prescriptive in many regards, creativity is encouraged. If a design concept proposal diverges from the letter of the criteria but can be persuasively demonstrated to the Airport to meaningfully advance its overarching goals of passenger service and excellence – the Tenant is encouraged to request consideration (the Airport is not obligated to approve exceptions to the design standards).

1.2 Purpose of Document

The Design Criteria are intended to ensure an aesthetically coordinated approach to storefront and sign design in keeping with the design objectives of the Airport, and to ensure that standards for storefronts, interior finishes and signage requirements are understood by Tenants, their contractors and designers.

The latest edition of these Design Criteria, together with all Lease and Lease

Drawing documentation required by the Landlord comprise the Tenant Package.

Tenants are strongly encouraged to become familiar with the intent and details of these documents prior to the commencement of work, and to become aware of the special characteristics of the concession areas of Terminal 4 and how its architectural elements, finishes, and materials will affect individual concession design solutions. Tenants must comply with the requirements and conditions set forth in the Tenant Package. Should there be any discrepancies between the

Design Criteria for Tenant improvements and the Lease, the latter shall govern.

The Landlord (City of Phoenix Aviation Department, COP), or Landlord’s

Representative shall have absolute right of review and approval over all aspects of

Concession Tenant improvements, as well as the discretion to waive any of the

Design Criteria so long as the concept, quality and character of the project are not significantly affected.

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1.3 Use of Criteria Handbook

Each Tenant must be familiar with the intent, scope and detailed requirements of this handbook before the design process begins. It is the Tenant’s responsibility to visit the site and verify existing conditions. Each Tenant’s design must be approved and permitted by the Landlord before any construction is allowed to begin.

Submittal and approval procedures are outlined in Section 9 of this handbook.

1.4 Retail Design Intent

The redevelopment of the Terminal 4 retail program is intended to further the industry-leading legacy of PSHIA’s program through high quality design and innovation that represents the best of both on and off-airport retail.

Design merchandising solutions should encourage store identity and product recognition through the emphasis of storefront transparency, creative concession identity graphics, vibrant merchandise display and strong overall retail identity. At the same time, individual store graphics and accompanying displays should suggest the independent character of each retailer and the quality of services and types of merchandise or services they provide. Retailers must enhance the customer experience through a commitment to an entrepreneurial pride of ownership, superior merchandising skills, excellence in customer service, and the creation of a very special retail environment.

1.5 Common Area Environment

The existing base building common area environment reflects an upscale contemporary southwest environment that greets arriving visitors with a “sense of place” that represents Arizona, and in turn, reinforces memories of their stay as they depart. This has been accomplished through natural materials such as stone, metal, tile and glass reflect the colors and textures seen across the state.

Augmenting this contemporary southwest environment, several projects throughout

Terminal 4 have introduced a more streamlined, less thematic aesthetic (skytrain station corridors and art installations for example). Your design concepts should harmonize with this backdrop, yet reflect the nature of your merchandise or service in a vibrant and stimulating manner that projects a sophisticated contemporary feel.

1.6 Neutral Piers and Storefront Enclosure

In the public areas, existing columns and neutral piers between storefronts are enclosed in a banded sandstone facing to create a rectangular battered pier. These piers are to be maintained and visible as part of the overall environment. Storefront enclosure and entries are to be tenant provided (or existing salvaged) glass as described later in this document. With these two primary storefront elements pre-defined, your primary means of retail expression will reside in effective and creative store interiors and impactful signage.

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1.7 Retail Design Criteria Definitions

The following definitions are used throughout the Design Criteria and shall be interpreted as follows:

a. ADA refers to the Americans with Disabilities Act

b. Common Area is the space used by the general public that is designed and maintained by the Landlord.

c. Concourses are the public circulation zones that lead from the Main

Terminal to all airlines gates.

d. Demising Walls are common walls that mark the lease lines between independent Concession Tenant-leased areas or other separately designed spaces, including public spaces, service corridors, etc. It extends back from the neutral pier.

e. Landlord (owner) is the City of Phoenix Aviation Department (COP) and any of its representatives and is the entity with right of review and approval of Concession Tenant improvements. Code Review, Enforcement, and Permitting is administered through the City of Phoenix’s

Planning and Development Department.

f. Leaselines (except where noted in plan exhibits) extend from the centerline of the storefront’s exterior columns into the rear of the

Concession Tenant’s leased premises and from the centerline of the side demising walls.

g. Main Terminal is the central airport building for Terminal 4 and the hub of concourses N1, N2, N3, N4, S2, S3 and S4.

h. Neutral Pier is an architectural element separating two adjacent storefronts or a storefront and a service corridor or public space. Neutral piers are provided and installed by the Landlord.

i. Sign Shelf is the cantilevered horizontal blade above the storefront opening that provides a platform to support the retail tenant’s primary signage and laterally support the glass storefront enclosure.

j. Storefronts shall be defined as the architectural enclosures of any

Tenant-leased premise perimeter adjacent to public circulation areas of the terminals, including doorways. The storefront will be physically defined by Base-Building elements provided by the Landlord which surround and frame the Concession Tenant Storefront; those elements include neutral piers, the upper fascia/bulkhead, and the floor surface at the lease line.

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k. TDC refers to this document, the retail Tenant Design Criteria

l. Tenant is the lessee, including all food and retail concessionaires in the

Airport.

m. Display Area is the 5’0” deep zone directly behind the storefront lease line that has special requirements for merchandise display, lighting systems and finishes.

n. L.O.D. are the Lease Outline Drawings that graphically illustrate the extent of the Tenant-Leased Premises.

o. CFM cubic feet per minutes

p. KVA Kilo/Volt Ampere

1.8 Landlord Work/ Tenant Work

The following is an overview of responsibilities assumed by the Landlord for construction and improvements to the Concession Tenant Leased Premises.

Specific Tenant work is described, as it applies to the Leased Premises, in the various sections of the TDC. The Landlord will be responsible for the construction of common areas, concession Tenant-Leased Premise shell, and all pedestrian circulation areas. The Tenant’s design construction materials will be at the sole discretion of the Landlord, and will be subject to change in accordance with the

Landlord’s determination.

a. Common Areas. Landlord will construct common area patron walkways, including illumination, ceiling air conditioning, heating, sprinkler protection; flooring and walls, as designed by Landlord’s architect and approved by Landlord.

b. Leased Premise Interiors. All previously occupied Tenant spaces will be available in their “as is” condition. It shall be the tenant’s responsibility to submit demolition drawings for approval and remove any existing installations within their demised spaces to facilitate new construction. All new Tenant spaces shall be a “vanilla shell” with exposed stud walls, exposed overhead structure, bare concrete floors, and a storefront opening framed by the Landlord neutral piers each side and overhead gypsum board canopy or fascia. (Tenant shall demolish existing demising wall at N1-R14)

c. Mechanical and Electrical. Refer to Chapter 8 for requirements.

2. General Design Criteria

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2.1 Storefront Design

Paramount to the success of this program is the incorporation of new Tenant interiors and sign identification as outlined in this criteria, which will provide the main focus of excitement and creativity within the terminal.

All tenants, including those with established regional or national storefront

Design Criteria will be expected to follow this Design Criteria to assure compatibility with neighboring tenants and the overall image of the Terminal.

Tenants should be creative and original in their merchandising efforts, incorporating quality materials and fixtures with creative signage to project their image through the storefront for clear identity from public areas.

a. In a majority of locations glass storefront currently already exist. In these locations Tenants may either restore to like new condition (removal of film, replacement of noticeably blemished finishes, thorough cleaning, replace operable parts such as locks and wheels / casters, etc.) and reuse the existing glass storefront assembly or install new glass storefront. In those locations in which glass storefront does not currently exist (some spaces on concourses) the Tenant must install new glass storefront and closure systems.

b. The Tenant’s glass storefront construction shall extend from the floor slab to the sign shelf soffit above and shall about the vertical demising piers at both sides of the demised Concession Tenants premises.

c. Depending on the specific location, neutral piers and sign shelf fascia exist – or – will be built by the Landlord, with Landlord finishes extending into the Tenant’s demised space to create a three-sided pier.

d. The Tenant’s glass storefront and closure systems shall be designed, fabricated and installed by the tenant at the tenant’s expense. All closure systems will be ½” clear frameless glass fixed and sliding door panels approved by the Landlord. No other storefront enclosures will be permitted except as noted on the individual tenant storefront plans.

Multiple glass door panels must slide within the lease line on a recessed track and stack behind one another parallel to the lease line.

e. At concourse locations the Landlord shall provide a dropped bulkhead across the entire width of the storefront at the lease line to separate the

Concourse ceiling from the Tenant provided concourse ceiling and to create a back lighted sign shelf to support the Tenant’s signage. The bottom of the bulkhead shall be verified with drawings above the finished floor and shall extend to the structure above. The bottom of the bulkhead shall receive the tenant’s sliding glass head track to provide lateral support.

f. Sliding panels shall be nominally 4’ 0” wide x 9’ x 0” height, panels shall stack exposed to view on parallel floor tracks and shall not be pocketed or enclosed.

g. Glazing system for the storefront must conform to the Landlord’s specific storefront criteria and approved manufacturer – see 2.4 a.

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h. All glass storefront construction shall be supported from the floor and be laterally braced directly to the overhead structure forming the storefront opening. Submit structural details for review.

i. The level of the finished floor within the tenant space must align flush with the airport finish floor at the storefront. No recessed or raised floors will be permitted. The floor track for the sliding door panels shall be installed flush with the Landlord and tenant floor finishes.

j. Storefront construction shall not extend beyond the lease line. No display fixture or temporary signage shall protrude beyond the lease line or tenant opening.

k. Aside from special environmental graphics approved by the Landlord (see signage and graphics section) pressure sensitive graphic logos shall be applied to the interior face or sliding glass doors and glass panels adjacent to doors. Graphics shall be an approved translucent crystal color applied as a film at 42-inch height above finish floor. The purpose of the graphic logos is to warn pedestrians of the presence of the glass surface.

The logo size shall be a maximum 4” vertical x 6” horizontal dimension repeated horizontally at 8’ – 12” on center. The design shall reflect the store identity in graphic form without the use of text.

Approved film manufacturer and color:

3M Scotchcal Graphic Film 7725SE - 314 Dusted Crystal

l. No element of the storefront may extend beyond the Concession Tenant’s lease line with the exception of specified storefront blade signs (on concourses) and primary signage where permitted by the specific criteria.

m. Seasonal decorations must be approved by the Landlord.

2.2 Storefront Entries

a. Storefront openings are formed by stacking the sliding glass panels on either side or both sides of the storefront width behind a fixed panel.

b. Storefront openings shall be as wide as possible within the limits of storefront width available.

c. If new glass panels are being provided by the Tenant, Tenants are permitted the option of stacking opened panels on the left hand side, right hand side or both sides of an operable section of storefront to suit the needs of the interior design.

d. Tenants are encouraged to have multiple open entryways, provided each is separated by an intervening pier or column within the storefront width.

e. Glass storefront setbacks from the storefront lease line will be prohibited and must follow the lease line.

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f. The Landlord shall provide common area floor finishes to the face of the tenant provided sliding door track. Common area flooring finishes vary depending on the location in the airport and may be terrazzo, carpet, or tile.

g. Electronic surveillance or other shoplifting detection devices and security systems shall be integrated within the Tenant’s interior space so as to be recessed within other store elements (ceiling, displays) and be non-obtrusive. Suspended boxes, suspended rails or other exposed equipment or decals are not permitted.

2.3 Display Areas

a. In terminal locations the Display Area is a 5’- 0” deep zone running the width of the storefront and extending from the lease line inside the store.

b. The creative use of Display Areas is strongly encouraged. Innovative merchandising, quality materials and appropriate lighting system should be used to convey the Tenant’s merchandise identity and generate activity and excitement.

c. Floor finishes shall be limited to durable materials such as terrazzo, stone, ceramic tile, and wood. Unless specifically approved as a special design element, no carpet is allowed.

d. All Display Areas shall be adequately lighted and ventilated. This area shall be illuminated with low voltage track lights, recessed lighting, or approved specialty lighting. The use of LED lamp sources is strongly encouraged, while the use of incandescent lamps is discouraged unless specifically approved Landlord.

e. Lighting systems in this area shall be controlled via a dimmer switch and time switch system allowing after hours illumination of displays and merchandise. Glare visible to the common area will not be permitted.

f. No linear lamp (2’, 3’ or 4’ as examples) fluorescent lighting or acoustical tile ceiling will be permitted in Display Areas.

g. The Landlord shall provide concealed metal stud framing and horizontal steel tube framing forming an overhead soffit above the Display Area for installation of Tenant gypsum board ceiling finishes and for lateral support of the glass storefront head track.

h. All fixtures shall be professional and industry standard for display windows. No pegboard of any kind is permitted. No metal shelving of any kind is permitted unless it is integral to the Tenant’s design concept and approved by the Landlord.

i. No signs shall be taped or fastened to the windows or hung from the soffit.

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j. No checkout counters, temporary sale racks or mass merchandising systems (slatwall) are allowed in the Display Area.

k. Tenants are permitted to provide backdrops at display areas to create

“show windows” for special displays. Backdrops may be suspended or floor supported at least 3’ 0” from the glass storefront. The total combined areas of backdrops may not exceed 25% of the storefront vertical area.

2.4 Glass Storefront Materials

a. All retail storefront enclosures shall be frameless clear glazing of tempered ½” glass with polished exposed edges. No other materials are permitted.

Approved manufacturer:

Dams Incorporated, Doralco, Bottom Sliding System, http://damsinc.com/bottom-sliding-door-system

b. Alternate manufactures may be submitted for approval provided they are equal in system appearance, function and performance.

c. Fixed and sliding glass panels shall be floor supported with a full-length top and bottom door rails. Door rails shall be clad in stainless steel.

d. Door rails shall fit into an overhead aluminum head receptor capable of accommodating 1” minimum deflection.

e. Sliding glass panels shall be locked by means of a cylinder lock in the bottom rail that engages a drop bolt into a slot in the floor track. At least one panel at each storefront shall be equipped with an interior thumb turn on the cylinder lock to allow emergency egress exiting.

2.5 Neutral Piers

a. Vertical neutral piers separating Tenant storefront spaces are provided by the Landlord. In some cases vertical neutral piers occur within the

Tenant’s storefront width and separate it into multiple openings.

b. Except as noted specifically in the criteria no Tenant finishes, displays or other items may be mounted on or directly obstruct (occur within 1 ‘0” in front of neutral pier Landlord finishes in the Tenant’s demised space.

c. The typical neutral pier construction encloses a structural building column with metal stud framing, 5/8” tile backer board and 1” ± ¼” sandstone veneer facing full height. The store veneer extends into the Tenant space to enclose the column. The tenant’s glass storefront abuts the stone veneer with a 1” gap.

3. Store Interior Design

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3.1 General

a. The store interior design as viewed through the glass storefront must convey the unique character and sense of identity for each tenant.

Tenants should creatively employ visible walls, ceilings and floors to act as a dramatic backdrop in their merchandising efforts. The use of special features, props and displays is encouraged to project their image through the storefront and attract customers into the space.

b. A majority of locations are previously existing retail spaces and the Tenant is responsible for receiving the space as is and providing all demolition and restoration of surfaces sufficient to allow for the Tenant’s build-out. In locations that are conversions from space that is not currently retail space the Landlord will provide a basic shell space with previous finishes already demolished.

c. All Tenants will be expected to take a fresh and innovative look at how their store can best be designed to present world-class sophistication in a casual yet stylish manner.

d. Creative adaptations of standard store designs are strongly encouraged within the requirements of the criteria.

e. A total store image coordinates storefront and interior design with the store’s merchandising plan. Tenants must consider creative adaptions to their interior design and planning to achieve a store that is compatible yet different from the common area theme of the retail level.

f. Materials and finishes must not be toxic (asbestos, lead etc.).

3.2 Demising Partitions

a. Demising walls between Tenants shall be centered on the lease line dividing tenant spaces and extend to the structure above. In most locations these demising walls currently exist and should be repaired and reused by the Tenant. In locations where they do not exist the Landlord will provide 6” metal studs at 16” o.c. for these partitions and the Tenant shall provide sufficient above ceiling openings for air return in the plenum.

b. In most locations along Landlord services demising walls extend from floor to structure above and should be repaired and reused by the Tenant. In locations where they do not exist and where constructed of metal studs, the Landlord will provide 5/8” gypsum board on the Landlord side only.

The Tenant shall provide 5/8” gypsum board finishes on the tenant side.

c. The Tenant must seal around all structural shapes, ducts, pipes and other penetrations through the demising walls in an airtight manner, since the space above the finished ceiling is used as an air plenum.

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d. Tenant interior walls that extend to the underside of the slab above shall have a head track designed to accommodate deflection.

e. Additional wall reinforcement or independent support is required by the tenant for demising walls used to support shelf standards or other heavy attachments.

f. Tenants in spaces with existing service doors to service corridors may relocate them as required and shall be responsible for infilling the former door location with matching wall construction and finishes on the service corridor side. In locations where existing service doors do not exist and a

Tenant’s space abuts a service corridor, the Tenant shall furnish and install a standard door connecting to it. Tenants shall coordinate the location of the service door with the Landlord in new shell spaces. The

Landlord shall provide lockable door hardware with temporary construction cores. The Tenant shall provide the permanent cores. All interior doors used to access fire exit corridors shall be appropriately labeled fire door assemblies, complying with local codes.

g. In some locations, Concourse retail tenant spaces have an exterior glass curtain wall window. Tenants are encouraged to take advantage of this and incorporate the windows into the design of the sales area or public space. If, however, the Tenant requires all or part of the window wall for display, an interior partition may be built. This partition shall be a minimum of 6” from the window wall with access provided to the space behind the partition for maintenance. Air vents shall be provided at the base and the top of the wall to allow for air circulation. Pressure sensitive adhesive translucent film shall be applied to the inside surface of any existing exterior glass concourse window that is covered over with tenant’s interior partitions.

h. At storerooms, offices and similar spaces Tenants shall apply pressure sensitive adhesive translucent film to the inside surface of any existing exterior glass concourse windows. No stacking of goods against windows is permitted, a distance of at least 6” from windows must be maintained.

3.3 Wall Finishes

a. All wall surfaces in the sales area visible to the public must be finished in an acceptable manner. Finishes considered to be suitable are painted gypsum board or plaster, commercial grade wall coverings, wood moldings or panel treatments, decorative metal, or natural stone.

b. The use of the following materials will not be allowed as a wall material in areas visible to the public:

i. Extensive use of mirrors or common slatwall

ii. Wood grained or simulated pattern plastic laminates

iii. Pegboard or corkboard

iv. Plywood

v. Carpeting on walls

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vi. Any other material as determined by the Landlord. The

Landlord reserves the right to approve all materials and finishes used within the tenant space, including display fixtures.

c. Wall treatments should be finished at the floor with a durable base material such as wood, stone, ceramic tile, or stainless steel. Vinyl or rubber base will not be permitted in areas visible to the public.

d. Surface mounted shelf standards will not be accepted.

3.4 Floor Finishes

a. A suitable floor finish must be provided by the Tenant at all public areas of the Tenant’s premises. The elevation of the finish floor must match the adjacent common area floor and sliding glass panel track. Bull-nosed tile, reducer strips of any kind, or carpet edge guards will not be permitted.

b. Flooring transitions shall have no elevation changes.

c. Floor treatments should be designed to reinforce the character of the store concept and image.

d. A hard surface floor material is required in the “Display Area” at the storefront lease line and must extend at least five feet into the store.

Acceptable hard surface treatments include natural stone, hardwood floors, non-glazed porcelain tile or terrazzo. Refer to Specific Design

Criteria for exceptions.

e. Floor finish materials that are not permitted in sales areas or areas visible by the public are quarry tile, rubber/vinyl flooring or vinyl composition tile.

f. The Tenant shall prepare the interior slab as required to provide a smooth, sound substrate to receive tenant finishes.

g. If an expansion joint occurs within the tenant space, it shall be the

Tenant’s responsibility to install the finish floor material to meet this joint in a flush alignment. The Landlord will not be responsible for finished floor material installed over expansion joints.

3.5 Ceiling Finishes

a. The minimum clear height for ceilings provided by the Landlord is 10’-0”.

Tenants should inspect spaces to determine opportunities for higher ceiling areas and potential conflicts with existing obstructions.

b. The Tenant is required to provide a ceiling throughout the sales area.

Exposed structure visible through non-opaque ceiling systems shall be painted. Provide expansion joints consistent with industry standards.

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i. Approved ceiling systems for the sales area or any area visible to the public include the following: Painted gypsum board or plaster

ii. Commercial quality acoustical ceiling systems

iii. Special or custom designed ceiling trellis, panels or open grids.

c. Ceiling suspension systems may not be fastened to the underside of the piping or ductwork above. All fastening devices must be secured to the structure above.

d. The structural slab above tenant spaces in the Main Terminal building is a post-tensioned concrete slab with parking above. The slab is subject to vibration from moving vehicles. In addition, the slab is insulated with exposed batt insulation from below. The Tenant shall be responsible for determining the locations of existing steel tendons in the slab above their space to avoid installing ceiling fasteners and anchors at the tendons.

Fastener type should not be prone to “back out” with vibration over time.

Existing insulation removed to facilitate tenant construction shall be reinstalled or replaced.

e. Combustible materials of any type are not permitted above the finished ceiling.

f. Certain locations within the tenant area need to be accessible ceiling or the tenant must provide access panels to allow the airport to access existing equipment valves or controls above the tenant ceiling area. Any required access panels shall be installed at tenant’s expense. The

Landlord reserves the right to specify locations of access panels during the design review phase.

g. Acoustical tile shall only be permitted on horizontal surfaces. Any vertical, beveled or other type of fascia shall be drywall or plaster.

3.6 Store Layout, Fixtures, Displays, and Millwork

a. Tenants shall give careful consideration to the use of colors and materials on all floor, wall, and ceiling surfaces, complementing the aesthetic and quality established in the main public areas.

b. Layouts should react to passengers’ limited time with displays arranged to encourage impulse purchase, ease of browsing and speed of transaction.

c. Displays should be attractive and call attention to the products featured, but must not interfere with the egress or access to the store.

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d. Aisle widths shall be adequate for passengers with baggage or luggage carts and also accommodate disabled persons particularly those in wheelchairs.

e. Counter surfaces must be durable and not mar or scratch under normal use. Glass is not acceptable as a transaction surface at p.

3.7 Lighting System Criteria

a. Display Area Lighting

Display Area lighting fixtures shall utilize LED or low-brightness compact fluorescent lamps. In general, light sources (including lamps) shall not be visible from the terminals’ public corridors.

b. Spotlights

Spotlights may be recessed LED or compact fluorescent lamps in adjustable angle fixtures or track-mounted adjustable spotlights. All adjustable units must be focused so that the illumination source is not visible from public area walkways, with the exception of small diameter

LED spotlights.

c. Interior General Lighting

i. General lighting fixtures for the store interior shall be of a glare-free type.

ii. Incandescent lamps should be avoided unless special circumstances dictate usage. If incandescent lamps are used, they shall be of a low-brightness type. Colored incandescent lamps are not permitted. No lighting source shall be visible at or below the ceiling line. Lighting fixtures may be exposed or shielded, pendant - or surface-mounted on walls or ceilings.

iii. If fluorescent lighting is used, it shall be of a low-brightness type.

Shielding shall be either metal parabolic or acrylic paracube or parawedge-type louvers. Acceptable alternative lighting fixtures which utilize direct/indirect distribution will also be considered. No acrylic lens, “egg crates” or bare fluorescent lamps shall be used for general lighting in tenant areas visible to the public. Acceptable kelvin color temperature of all lamps are 4100K only.

iv. Provide a minimum of an 82 Color Rendering Index (CRI) for all lamps.

v. Surface or pendant-mounted track and track lighting fixtures installed for accent lighting may be used.

vi. The track and fixtures shall be painted to match the ceiling color of

Tenant’s store. If the track and track fixtures are a part of the interior

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vii. Lighting that provides focus on merchandise displays and general

“sparkle” to the space is encouraged.

viii. Decorative type lighting, i.e., LED or fluorescent pendant units, chandeliers, or wall brackets, may be used only if Tenant has established an identity based on this design theme, and must be approved in advance of build-out by Landlord. No strobe, spinner or chase-type lighting shall be used. Luminous ceilings shall be uniformly lit, accessible, and maintained so as not to allow dirt or debris to be visible.

ix. All lighting system installations must be approved by the Landlord.

x. No Tenant lighting system components shall be installed in the common area ceiling.

xi. All self-illuminated showcases and display cases must be adequately illuminated and ventilated. Direct visual exposure of LED and/or fluorescent lamps is prohibited.

xii. A seven-day, calendar type, 24-hour timing control device shall be provided by the Tenant for lighting of Tenant’s storefront Display

Areas during required hours which will be designated by the

Landlord.

xiii. Interior emergency lighting shall be installed as required by applicable codes and be ceiling recessed were possible. Wall mounted emergency egress lighting fixture locations shall approved by the Landlord. Night lighting shall be provided in Tenant Space to allow safe travel to and from switch locations to egress doors.

xiv. The interior lighting system shall be designed to comply with applicable local Energy Code. Currently, this is the 2012 IECC recognized by the City of Phoenix. The Tenant is responsible to provide the associated design calculations, design documents, etc. to indicate compliance to the applicable portions of the code.

4. Signage and Graphics

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4.1 General

a. Sky Harbor International Airport encourages signage that is three dimensional and expressive of your brand image, merchandise or service while contrasting with adjacent tenants signs to provide differentiation.

b. Tenants are required to design, fabricate, install and maintain storefront signs that exhibit imagination, high fabrication quality, and draw attention to your concept and brand without negatively impacting the overall environment (glare, lighting with color that creates an interference with common area finishes). Signage verbiage shall be limited to trading name and logo only, as approved by the Lease. Tenant is required to submit design team approved signage and graphics shop drawings to Landlord prior to construction. DCS (The City of Phoenix Aviation

Department's Design and Construction Services Division) and AFP

(Annual Facilities permit Program) permit approval process information is listed in the Tenant Improvement Handbook available online at:

https://skyharbor.com/pdf/TI-Handbook.pdf. The Landlord has final approval on all Tenants’ signage.

c. Although this Design Criteria includes minimum requirements and restrictions, equally important is the Airport’s expectation for creative signage that exceeds traditional expectations. Signage should be treated with as much design creativity and focus by the

Tenant as the rest of the store design concept and represent industry-leading, state –of-the-art creativity and impact. Signage and

Graphics proposals that, in the Landlord’s judgment, do not accomplish these goals will be rejected.

d. Reference Signage Examples: To provide design inspiration and assist Tenants with visualizing the range of creative signage the

Airport deems as meeting their goals, several examples from both airport and non-airport environments is included in this section. As the examples are from different types of facilities, not all of them meet the specific technical requirements of this Criteria, but they represent the creativity, level of expression, and general quality the

Airport expects. These examples are provided for reference only and are not to be directly copied or emulated.

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Reference Signage Examples, continued

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4.2 Storefront Signage

a. In most locations a cantilevered “sign shelf” above the glass storefront exists or will be provided to support a dimensional sign which can be externally illuminated from the common area ceiling with directional spotlights or under special consideration, internal or integrated illumination. Installation and power for internal or integrated illumination is the responsibility of the Tenant. Landlord power may not be used.

Tenant must submit drawings detailing method of power supply and installation for approval. The signage shall be bottom supported from the horizontal shelf, be 3- dimensional in character and provide sufficient contrast for signage text.

b. Environmental graphics or signage that is not “sign shelf” mounted may be submitted for consideration by the Landlord if it is particularly impactful and professional in design and execution. These special environmental graphics may be approved by the Landlord if deemed exceptional in both overall aesthetics and contribution to the effectiveness of the concept. As the Landlord wishes for signs to be creatively integrated with base building architectural elements to form a successful composition, a specific vertical sign band has not been provided. No Landlord vertical surface is available to mount sign elements except where specifically indicated by the Design Criteria.

c. All primary store identity signs shall be dimensional with sculptural objects and fabricated of multiple spaced layers of materials to create a three dimensional appearance. It is desired that the multiple layers are sufficiently offset to create shadow-lines when externally illuminated.

d. Letters or Text shall be fabricated as dimensional forms, individually cut or formed.

e. All text shall have sufficient contract and visibility to be legible from 50 feet by either providing its own background behind text or other illumination or color strategy. Signage submittals must describe this legibility strategy and include photographic exhibits illustrating successful previous use of the proposed technique.

f. Sign Zones - Backgrounds, text and other opaque graphic sign components shall occupy a minimum of 40% and a maximum of 60% of

6-01-2015 Page 20 the indicated relevant sign zone. If transparent or semi-transparent materials are used for graphic sign components (colored glass, mesh, or perforated metal for example) consideration may, at the Landlord’s discretion, be given for exceeding the indicated 60% maximum, however signs that simply fill in the allowable sign area will not be approved. The profile of backgrounds should be creative and distinctive in shape to express the character of the store concept. The width of Sign Zones shall be 70% of storefront width at locations within the Terminal, unless otherwise indicated.

g. An additional area equivalent to 15% of the sign zone may contain backgrounds, text and other opaque graphic sign components can occur up to 1’-0” outside the sign zone as long as it does not extend below 8’-0” above the finished floor or obstruct other functional/operational items.

h. Acceptable materials include metal, acrylic, wood, glass or other approved materials with painted, specially treated or exposed finishes.

i. No formed plastic or injection molded signs, or vacuum formed letter signs are permitted.

j. Signs shall be either externally illuminated from ceiling mounted incandescent directional fixtures provided by the Landlord. Internally illuminated signs including neon may be permitted dependent upon special approval. Submittals for approval must illustrate the quality level of fabrication including photographic exhibits illustrating successful previous use of the proposed technique.

k. Tenant signs may employ small accent light sources as a design feature or employ concealed supplemental lighting when approved by the

Landlord, however installation and power for the light sources are the responsibility of the Tenant. Landlord power may not be used. Tenant must submit drawings detailing method of power supply and installation for approval Landlord shall be responsible for the maintenance of lamps in signage light fixtures.

l. Tenants may suggest other types of signs for consideration, but the

Landlord must give approval prior to final design and fabrication.

i. All Tenants should refer to the Storefront Design Criteria exhibits in Chapters 6 and 7 for applicable sign locations, sizes and limitations. In general, the following applies:

Aside from the size and location identified as the “sign zone” illustrated on the relevant Exhibit, there is no specific position for storefront signs unless specified in the Specific Design Criteria.

ii. Tenants will be allowed to install one sign at the storefront as a primary business identity; this sign will be limited to trade name and logo only.

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iii. In the case of a space with two sides of exposure, additional identification signs are permitted for frontages in excess of 20 feet in width.

iv. All Tenant sign lighting shall be illuminated 24 hours/day

m. Storefront signs should reflect the following:

i. Signs should incorporate graphic symbolism of shop name or merchandise rather than written advertising.

ii. Signs should be an art form.

iii. Variety and individuality should be emphasized.

iv. No sign advertisement, notice or lettering other than store names or approved logos shall be exhibited, inscribed, painted or affixed on any portion of any storefront or have major visibility from the public areas unless specifically approved in writing by the Landlord.

v. No corporate brand names, product names or phrases may be used on storefront signs or in any area visible to public areas without written Landlord approval.

vi. All signs containing electrical components must be Underwriter

Laboratory-approved.

vii. Raceways/conduit, ballasts, transformers, sign company names, underwriter labels, clips, brackets, or any other form of extraneous advertising, attachment and/or lighting devices shall be fully concealed from public view.

4.3 Sign Restrictions Inside Store

The following guidelines and restrictions apply to the fabrication and installation of storefront signage and signage within the Tenant’s premises.

a. Tenants are prohibited from affixing permanent or temporary signing, decals, credit card signs or symbols, artwork, or other signage indicating product line.

b. Permanent or temporary interior signage specifying products and prices must be designed, constructed and executed with quality and professional standards of fabrication.

c. Commercially produced graphics for nationally produced and merchandised products are generally unacceptable. Listing of merchandise shall not be permitted within the first five feet measured inward from the lease line.

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d. Animated component signs and signs employing moving or flashing lights are not permitted under any circumstances.

e. Surface-mounted box or cabinet-type signs are not permitted.

f. Formed plastic or injection molded signs, or vacuum-formed letter signs are not permitted.

g. Signs fabricated from simulated materials such as wall coverings, stone or wood-grained plastic laminates are not permitted.

h. Freestanding floor signs within the within the first five feet of the store and outside the leaseline are not permitted.

i. Signs may not employ exposed raceways, ballast boxes, transformers, crossovers, or conduits.

4.4 Lobby Blade Signs

Not Used

4.5 Concourse Blade Signs

a. Retail tenants located in “in-line” spaces on the gate concourses will be entitled to have one two-sided blade sign typically located on one side of the Tenant storefront. There are two types of blade sign armatures, wall mounted or ceiling mounted depending on specific locations.

b. The blade sign support armature, light fixtures and power shall be furnished and installed by the Landlord. The sign panel and connections to armature shall be designed, furnished and installed by the Tenant. The blade sign light fixtures shall be maintained (revamped) by the Tenant.

c. The sign face graphics must be consistent with the graphics of the

Tenant’s space and may feature a corporate logo as well as the store name. Three-dimensional treatment as described for the primary store identity sign under Section 4.2.c. is required.

d. The maximum blade sign weight at the concourses is 30 lbs.

e. Refer to the Concourse Blade Sign Exhibit on page -. - for dimensions and appearance.

f. All blade signs are externally illuminated with lighting provided by directional ceiling-mounted light fixtures. No other lighting systems are allowed.

g. The sign panel may be of any shape, but must not exceed the dimensions shown on the blade sign exhibits.

5. Non-Standard Spaces

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5.1 Lobby “Specialty Retail” Location

Not Used

5.2 Concourse “Massage / Nail Bar / Spa” Location

a. The Concourse “Nail Bar / Spa” Location is in an area in which openness, sightlines through to other areas (gate hold, etc.) and shared daylight is important. The store is also exposed to public space on a majority of its perimeter. As a result the store concept should be fundamentally open allowing maximum sightlines through the concept.

b. Material, finish, signage and construction quality requirements of chapters

1 – 4 apply to this concept with the following exceptions:

i. Where store components are attached to floor structure, method of attachment must be minimal in nature and Tenant is responsible for restoration of finishes to existing condition at end of term.

ii. Where there is a conflict, this section and associated diagrams take precedence over Chapters 1-4.

c. Reference exhibits 7.7 and 7.8 for allowable buildout areas, dimensions and requirements that can be generally summarized as:

i. Landlord will provide new soffit at perimeter of space. Tenant is responsible for providing the soffit finish subject to Landlord approval. Finish should further the store concept’s brand and harmonize with Landlord finishes. Tenant is responsible for installing new ceiling and lighting systems within the space.

ii. Up to 15% of storefront glazing may include approved graphics

(trading name, logo or decorative pattern only, as approved by the

Landlord – no advertising, slogans, or contact information)

iii. The west face of the concept is the primary storefront and is fronted by a public ramp and glass rail. Primary access to the concept will be at the bottom of the ramp. The tenant may maintain the existing ramp glass rail or provide full-height butt-glazed storefront as described in Chapter 2.

iv. The south face of the concept is fronted by a partial height wall, millwork and information booth. The east face is open to gate hold area. The tenant may leave the south and east faces open or provide full-height butt-glazed storefront as described in Chapter 2.

v. The north face comprised by a glass enclosed stairwell with opaque film and a Landlord provided full height wall. Tenant is responsible for providing the wall finish on both the public and store interior side of the wall subject to Landlord approval.

vi. 5’ wide perimeter storefront display area on the west and east sides of the concept may not contain items exceeding 4’ above the adjacent floor or ramp floor height.

vii. The partial height storage display area may not exceed height of the existing partial height wall on the south side of the concept.

viii. The Enclosure Zone which fronts the glass enclosed stairwell may include full height walls (treatment rooms). Protect opaque film and glass stair enclosure. Water supply and drain line will be brought to this zone by the Landlord. Tenant is responsible for

6-01-2015 Page 24 distribution, and final connections and remaining above floor plumbing. Plumbing, aside from approved fixtures must be concealed from public view. Tenant must submit drawings detailing method of distribution and installation for approval including desired stub out location.

ix. A ceiling feature may extend to within 8’ of the floor in the 10’ diameter…