NIGP 95893: Toll Management and Operations Services

NIGP 95893 Toll Management And Operations Services, an Item code, encompasses design, implementation, operations, and maintenance of roadway toll collection infrastructure; technical support and oversight of electronic toll and traffic management systems; toll operations program-level support and governance; and debt collection services for unpaid tolls and violations. State and local governments soliciting under this code include state departments of transportation, regional toll authorities, transit authorities, and air quality districts seeking to deploy or modernize toll systems, provide specialized consulting and analytical support for toll operations, and manage toll-related revenue recovery and customer service.

Recent opportunities span multiple states and toll authorities. The Washington State Department of Transportation posted RFP 20260911 on September 11, 2026 (due December 9, 2026) for design, development, implementation, and ten-year operations and maintenance of Open Road Tolling and Side-Fire roadside toll collection systems across four Washington State corridors, requiring 99.9 percent vehicle detection and transponder read accuracy, NIST-compliant encryption, and compliance with AASHTO, FHWA, and WSDOT standards. Harris County Toll Road Authority issued RFP 260182 (due September 14, 2026) for a roadside toll collection system with implementation beginning December 1, 2026 and a one-year initial term. The Texas Department of Transportation solicited professional advisory and program-level support services for toll operations under reference 601440000053359 (due September 9, 2026) requiring NIGP code registration and vendor qualification on the state's Centralized Master Bidders List. The Orange County Transportation Authority posted RFP 250185 (due February 25, 2026) for fifteen-month electronic toll and traffic management system technical support and oversight services on its 405 and 91 Express Lanes at a $480,000 budget, explicitly barring the incumbent system integrator from competing. The State Road and Tollway Authority of Georgia issued Request for Discussion 27.002 (due May 14, 2026) to explore debt collection services for unpaid tolls across four Atlanta-area Express Lane facilities, with current administrative fees ranging from $5.00 to $25.00 per transaction and average toll amounts of $3.00.