Sole Source -Toll Technology Revenue Enhancements

The state of Illinois, through the Illinois Tollway Authority, is seeking to procure a sole source contract with Accenture LLP for toll technology revenue enhancements. The contract will provide products and services to integrate a new credit card processor, implement ongoing enhancements for security, compliance, cost-savings, revenue enhancements, and operational efficiencies. The enhancements include updating interfaces, implementing new technologies and vendors, security upgrades, new violation structures and account fees, and developing new reports and screens. The Tollway has determined that Accenture is the sole economically feasible source for these services, as they have built and maintain a proprietary tolling technology system unique to the Tollway's needs. The initial contract term is for one year from September 24, 2018 to September 23, 2019, with a total award amount of $10,000,000.

There are no set-aside designations or restrictions on the types of organizations that can respond, as this is a sole source procurement. Accenture is the incumbent vendor for the Tollway's tolling technology systems, and the Tollway has invested significantly in this proprietary technology and needs to maximize its return on investment before considering a replacement. The Tollway has a fiduciary responsibility to stakeholders to maximize and protect its revenue, which exceeds $1.4 billion annually and is facilitated by the Customer Service Center and Violation Processing System maintained by Accenture.