Sole Source - TRMMP

This is a notice of intent by the Illinois State Toll Highway Authority (Tollway) to award a one-year sole source contract to Electronic Transaction Consultants Corporation (ETC) for Toll Revenue Management and Maintenance Program Services (TRMMP). The contract will provide 24/7 support and maintenance of the Tollway's Host System, which processes 100% of the Tollway's one billion annual toll transactions, enabling $1.3 billion in annual revenue collection. It will also support and maintain the legacy Violation Processing System and associated Customer Service Center System. The required services include software updates, hardware and system maintenance, project management, software support, and software license renewals. The total estimated value of the contract is $5.5 million, with $3.25 million allocated for capital expenditures and $2.25 million for maintenance services.

The Tollway has utilized ETC's proprietary systems and services since 2015 and has determined there is no economically or technically feasible alternative available for an interim solution while the Tollway develops a strategy to transition these services. As a self-funded agency, the Tollway relies on the continued performance of its electronic tolling systems to preserve $1.3 billion in annual revenue and support ongoing operations and capital projects. The Tollway is holding a public hearing on this sole source award, which will be canceled unless an interested party submits written comments or requests a public hearing by November 26, 2021 at 4 PM.