Sole Source_TRMMP

The Illinois State Toll Highway Authority (Tollway) is issuing a sole source procurement for the Toll Revenue Management and Maintenance Program (TRMMP) to award a one-year contract to Electronic Transaction Consultants LLC (ETC). The contract will provide 24/7 support and maintenance for the Tollway's critical proprietary systems, including the Host System that processes over one billion annual lane transactions enabling $1.4 billion in toll revenue, as well as the legacy Violation Processing System and associated Customer Service Center System. The scope includes software updates, database and storage upgrades, system changes for new lanes and interoperable partners, and commencement of transitioning the legacy violation system. This sole source justification is due to the highly specialized and customized nature of these proprietary systems, which were developed and are maintained exclusively by the incumbent vendor, ETC. The total estimated contract value is $5.5 million, with $3.25 million allocated for capital expenditures and $2.25 million for maintenance services. As a self-funded agency, the Tollway has no economically or technically feasible alternative to maintain these critical revenue-generating systems while transitioning to a long-term replacement solution.

This sole source procurement is not subject to any set-aside designations. ETC is the incumbent vendor that has developed and maintained the Tollway's proprietary systems since inception. The Tollway is actively working on a long-term replacement solution, but requires this one-year interim sole source contract to mitigate financial, operational, and customer service risks while ensuring a seamless transition. The contract award value is estimated at $5.5 million.