NIGP 95867: Mental Health/Retardation Management Services (incl. Operations, Facilities Maintenance, Nursing, Food Service, etc. 24/7

NIGP 95867 Mental Health/Retardation Management Services (Incl. Operations, Facilities Maintenance, Nursing, Food Service, Etc. 24/7) is an Item code under which state and local governments procure residential and day treatment services for adults and youth recovering from serious mental illness, developmental disabilities, and co-occurring substance use disorders, along with crisis stabilization, respite care, and supportive rehabilitation in 24/7 supervised community-based and facility settings. Recent solicitations reflect a shift toward evidence-based treatment models, trauma-informed care delivery, and specialized programming for discrete populations (neuro-inclusive housing residents, youth in crisis, Transitional-Age Youth, and first-responder mental health support), rather than undifferentiated institutional care. County behavioral health departments and housing authorities are the dominant issuing bodies, with scattered activity from state departments, city corrections agencies, and community college districts seeking healthcare vendor relationships.

Recent opportunities span California (Ventura County, San Mateo County, Boulder County in Colorado), Georgia (Augusta-Richmond County, Atlanta), Texas (state Department of Agriculture for farmer mental health helpline services), Pennsylvania (Montgomery County for home-delivered meals to seniors), and scattered other jurisdictions. Representative recent procurements include Ventura County Behavioral Health's RFP for Youth Crisis Stabilization Unit services (due September 10, 2026); Rockland County Department of Mental Health's dual RFPs for Early Childhood Clinic-Based Programs and Crisis Respite Bed Services (both due October 15, 2026); Boulder County Housing Department's RFP for a Program Approved Service Agency Operator for a 32-unit neuro-inclusive residential facility (due October 30, 2026, with pre-proposal meeting October 13); San Mateo County Health's RFP for Adult Crisis Residential Services for a 16-bed crisis facility (due January 9, 2026, with anticipated award April 21, 2026); Ventura County's Casa de Esperanza Social Rehabilitation Facility operator RFP (due May 28, 2026); and Texas Department of Agriculture's re-solicitation for a 24/7 Farmer Mental Health and Suicide Prevention Helpline with training components (due July 23, 2026, estimated value exceeds $100,000). Contract terms typically span one to five years with renewal options; many RFPs anticipate multiple awards to ensure geographic coverage and service capacity. Insurance requirements are stringent (Commercial General Liability $1 million to $2 million aggregate, Workers' Compensation at statutory limits, and specialized coverage such as Professional Liability, Cyber Liability, Sexual Abuse and Molestation, or privacy insurance depending on service type). Evaluation emphasizes organizational capacity, experience operating similar programs, clinical outcomes (such as discharge to lower levels of care, hospitalization avoidance, and follow-up completion rates), staffing plans, cultural competency, and financial viability; cost is weighted as 10–30 percent of scoring. This code remains active across multiple regional markets with consistent demand for specialized residential and crisis services.