Unified Servicing and Data Solution

Award Date 4/25/2023
Last Date To Order 4/24/2028
Shared Ceiling $16B
Contract Type
Master IDIQ
Predecessor
Not listed
Successors

The Unified Servicing and Data Solution (USDS) is a $16 billion multiple-award Indefinite Delivery/Indefinite Quantity (IDIQ) contract vehicle managed by the U.S. Department of Education's Office of Federal Student Aid. The contract replaces legacy student loan servicing contracts and aims to consolidate federal student aid recipients under a single data processing system. Services encompass comprehensive student loan servicing, including loan consolidation origination and disbursement, financial reporting, processing of specialty claims, operational reporting, compliance monitoring, and data integrations with other Federal Student Aid (FSA) systems.

Task orders under this IDIQ consistently focus on operations and maintenance (O&M) for student loan servicing, with contract values ranging from approximately $500,000 to $306 million. Prime contractors frequently include Maximus Education LLC, Nelnet Servicing LLC, Edfinancial Services LLC, Central Research Inc., and Missouri Higher Education Loan Authority (Mohela). These task orders are typically fixed-price contracts with economic price adjustment, have performance periods ranging from June 2024 to March 2034, and are awarded without specific set-aside designations. The primary places of performance appear to be in Washington, D.C., Arkansas, and Nebraska. Most task orders support the Department of Education's initiative to modernize student loan servicing systems and create a unified repayment portal at StudentAid.gov.

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