Operations and maintenance (o & m) task order for student loan servicing in accordance with the requirements of the usds contract.

Active Awarded Last action

Contract number
91003125F0040
Awardee
Awarding agency
Obligated
$120,014,113

Award facts

Contract value 98% obligated
  • $120,014,112.77 Current, with exercised options
  • $122,414,112.77 Potential, with all options
Completion date 62% complete
  • Current, with exercised options
  • Potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 8 offers Multiple Award, Fair Opportunity
Pricing
Fixed Price with Economic Price Adjustment
Place of performance
Reston, VA 20190, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00015 · The purpose of this modification is to deobligate excessive funding from clins as identified in the amount of $4,449,248.04 -$4,449,248
Funding Only Action P00014 · The purpose of this modification is to DE-obligate excess funding that will not be invoiced. -$7,383,849
Supplemental Agreement for work within scope P00013 · The purpose of this modification is to definitize CR 7486, revise CR 7443 and additional funding to the additional phases for CR 7443. $196,397
Supplemental Agreement for work within scope P00012 · The purpose of this modification is to definitize CR 7478 - OB3 add'l changes and establish a firm fixed price in the amount of $1,282,265.58. $276,673
Funding Only Action P00011 · The purpose of this modification is to DE-obligate excess funds. -$2,646,663
Change Order P00010 · The purpose of this modification is to add CR7511 - OB3 - add grade levels to teach conversion notification file $28,660
Supplemental Agreement for work within scope P00009 · The purpose of this modification is to revise implementation dates for CR7444, 7443, 7486 and 7478. $0
Supplemental Agreement for work within scope P00008 · The purpose of this modification is to add funding and requirements for CR 7464. $45,046
Supplemental Agreement for work within scope P00007 · The purpose of this modification is to issue a change order to add funding and requirements for CR 7478 and CR 7486. $1,680,814
Supplemental Agreement for work within scope P00006 · Formalize requirements and funding for change orders issued in october and november 2025 $3,268,589
Exercise an Option P00005 · Adjust the quantity and values of the options with a period of performance of 01/01/2026-03/31/2026. Firm fixed price funding is added to exercise the revised… $62,239,241
Supplemental Agreement for work within scope P00004 · Incorporate CR 7481 FMS application migration to AWS cloud IST with servicers $4,496
Supplemental Agreement for work within scope P00003 · The purpose of this modification is to definitize requirements and firm fixed price funding for CRS 7444 and 7462. $1,420,472
Supplemental Agreement for work within scope P00002 · The purpose of this modification is to add funding for october through december services. $1,309,808
Funding Only Action P00001 · The purpose of this modification is to add funding to clin 3 supplemental - performance incentive for at risk borrowers. $2,000,000
Original award $62,023,678
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About this award

The Department of Education's Office of Federal Student Aid issued a delivery order to Maximus Education LLC on October 1, 2025, with a ceiling value of $122.4 million and an ultimate completion date of June 19, 2027, under the Unified Servicing and Data Solution (USDS) indefinite delivery contract for operations and maintenance of federal student loan servicing, including system modifications. The order was subject to a deobligation of $4.4 million in excessive funding across cost line items.

USDS is a multiple-award indefinite delivery vehicle under which the Office of Federal Student Aid procures unified servicing and data solution capabilities supporting federal student loan servicing operations. Place of performance is Reston, Virginia. The delivery order carries fixed-price pricing with economic price adjustment terms and was issued under full-and-open competition with no set-aside designation.

Maximus Education LLC, a child entity of Maximus Federal Services, Inc., is the prime awardee. Subcontractors supporting this order include Hubfirst LLC (contact center support and back-office processing), Jazz Solutions Inc. (software development and technology services), Kearney & Company, P.C. (software development and technology services), and a multi-vendor team including Direct Connect Group LLC (secure print and mail fulfillment), University Accounting Service LLC (contact center support and back-office processing), Alphadoc Inc. (software development and IT system analysis), Omni Systems Inc. (IT security services), Coast Professional Inc. (contact center support and back-office processing), Enlightened Inc. (contact center support and back-office processing), and Radius Global Solutions LLC (contact center support and back-office processing).

Subawards

Subcontractor Amount Awarded
Direct Connect Group (Dcg) LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Secure print mail fulfillment… $751,039
Handid Braille Services & Consulting Co OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Braille proofreading and… $2,686
University Accounting Service, LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Contact center support,… $2,397,580
Kearney & Company, P.C. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Software development,… $97,741
Alphadoc, Inc. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Software development, IT system… $213,109
Jazz Solutions Inc. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Software development,… $201,793
Omni Systems, Inc. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. IT security services,… $308,678
Hubfirst LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Contact center support,… $2,003,832
Coast Professional, Inc. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Contact center support,… $3,020,726
Enlightened, Inc. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Contact center support,… $95,978
Radius Global Solutions LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Contact center support,… $931,630
PMC Integrity, LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Contact center support,… $2,279,225
Amatriot Group LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Software development, help desk… $283,402
Venture Solutions, Inc. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Secure print mail fulfillment… $3,949,695
Capa City Consulting LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Software development, system… $1,034,086
Fiserv Solutions, LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Data processing and hosting… $26,796,653
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Quick answers

Who was awarded contract 91003125F0040?

91003125F0040 was awarded to Maximus Education LLC by Office of Federal Student Aid (Department of Education) on October 1, 2025.

How much is contract 91003125F0040 worth?

The government has obligated $120,014,113 on 91003125F0040. Its potential value, with all options, is $122,414,113.

Is contract 91003125F0040 an order under another contract?

Yes. 91003125F0040 is a delivery order under 91003123D0001, an indefinite delivery contract, on Unified Servicing and Data Solution.

Was contract 91003125F0040 competed?

The extent of competition for 91003125F0040 was full and open competition. The government received 8 offers.

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