IDIQ contract entitled the unified servicing and data solution (usds) for servicing capabilities for FSA's student aid recipients.

Active Awarded Last action

Contract number
91003123D0003
Awardee
Awarding agency
Task orders
6 $545,112,183 obligated

Award facts

Opportunity
Combined order value
$629,713,031 Current and potential, with all options
Last date to order 35% complete
IDV ceiling 3% used
$16,000,000,000.00
Award type
Multiple award
Who can order
Only the awarding agency
Set-aside
No set-aside
Competition
Full and Open Competition · 8 offers Negotiated Proposal / Quote
Pricing
Fixed Price with Economic Price Adjustment
Legislative mandates

Award details come from SAM.gov/FPDS.

About this IDV

Written by GovTribe AI ·

The Office of Federal Student Aid awarded an indefinite-delivery contract to Edfinancial Services LLC on April 25, 2023, for the Unified Servicing and Data Solution (USDS) IDIQ with a $16 billion ceiling and ultimate completion date of April 24, 2033. This is a multiple-award contract with no set-aside.

Place of performance is Concord, Tennessee. The USDS IDIQ procures comprehensive student loan servicing operations and data management for the federal student aid portfolio, replacing legacy servicing contracts and transitioning borrowers to a single repayment portal on StudentAid.gov. The originating Request for Information, published February 23, 2022, sought vendor information to inform market research and procurement planning for the transition.

The prime contract runs through April 24, 2033. Recent task-order activity includes a $278.95 million delivery order issued April 1, 2026, for operations and maintenance of student loan servicing through December 31, 2027, priced fixed-price with economic price adjustment and incorporating funding for change requests 10874, 10986, and 10988; an $87.45 million order issued October 1, 2025, for operations and maintenance with ultimate completion April 1, 2027; a $209.3 million order issued July 1, 2024, for operations and maintenance through March 20, 2027, which invoiced $168.9 million in fiscal year 2025 across 791 FTEs; a $41.8 million order issued April 1, 2024, for operations and maintenance extended through November 20, 2025, which generated $35.8 million in invoiced labor across 201 FTEs in fiscal year 2024; and an initial $9.4 million firm-fixed-price order issued April 25, 2023, for performance readiness, Authorization to Operate, and go-live of the servicing system.

All orders carry place of performance in Concord, Tennessee and are fixed-price with economic price adjustment except the initial April 2023 order. Edfinancial self-performs approximately 90 percent of delivery.

Task orders

Task order Ordering agency Obligated Awarded
Task order for default prevention pilot for calendar year 2026. 91003126F0056 Office of Federal Student Aid $3,022,492
Operations and maintenance (o & m) task order for student loan servicing in accordance with the requirements of the… 91003126F0020 Office of Federal Student Aid $194,349,558
Operations and maintenance (o & m) to for student loan servicing in accordance with the requirements of the usds… 91003125F0042 Office of Federal Student Aid $87,451,735
Operations and maintenance (o & m) task order for student loan servicing in accordance with the requirements of the… 91003124F0319 Office of Federal Student Aid $209,310,339
Operations and maintenance (o & m) task order for student loan servicing in accordance with the requirements of the… 91003124F0310 Office of Federal Student Aid $41,571,964
The initial task order is a firm-fixed price task order 91003123F0319 Office of Federal Student Aid $9,406,103

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00050 $0
Supplemental Agreement for work within scope P00049 · Modify clin 6AA pricing per the EPA clause in the usds IDIQ and update EPA clins for ordering periods 4-10 to read 'with 2026 EPA' since index changes were… $0
Supplemental Agreement for work within scope P00048 · The purpose of this modification is to add new clin 0013 CR 7414 ongoing costs and incorporate the requirements from usds change requests 7254, 7414, 7443,… $0
Supplemental Agreement for work within scope P00047 · Unified servicing and data solution. The purpose of this modification is to incorporate far 52.222-90 addressing DEI discrimination by federal contractors… $0
Supplemental Agreement for work within scope P00046 · The purpose of this modification is to remove the attachments for change request 7192 due to termination for convenience and to incorporate the requirements… $0
Supplemental Agreement for work within scope P00045 · Update performance areas and replacement of modification tracker attachments. In accordance with far clause 52.222-43, section j of the contract is updated to… $0
Supplemental Agreement for work within scope P00044 · The purpose of this modification is to remove the attachments for change request 7037 due to termination and to incorporate the requirements from usds change… $0
Other Administrative Action P00043 · The purpose of modification is to update the ombudsman. Far 52.216-31 task-order and delivery-order ombudsman (sept 2019) is revised to reflect the update. $0
Supplemental Agreement for work within scope P00042 · Revise the pricing structure in section b of the IDIQ contract due to the latest employment cost index release, in accordance with the economic price adjustment… $0
Supplemental Agreement for work within scope P00041 · The purpose of this modification is to update the wage determination repository 2025 and remove federal acquisition regulation (far) clause 52.222-55 minimum… $0
Supplemental Agreement for work within scope P00040 · Incorporate the class deviations from the federal acquisition regulation (far) regarding executive orders 14208, 14148, 14173, and 14168. $0
Supplemental Agreement for work within scope P00039 $0
Supplemental Agreement for work within scope P00038 · Modification to incorporate far clause far 52.240-1. $0
Supplemental Agreement for work within scope P00037 · Modification to revise attachment 01 business operations servicing requirements with incorporation of the requirements of usds change orders issued october… $0
Supplemental Agreement for work within scope P00036 · The purpose of modification P00036 is to revise attachment 01 business operations servicing requirements to add a requirement numbered 49000.012 regarding… $0
Supplemental Agreement for work within scope P00035 · In accordance with (IAW) far clause 52.222-43 fair labor standards act and service contract labor standards-price adjustment (multiple year option contracts),… $0
Supplemental Agreement for work within scope P00034 · MOD P00034 is to incorporate the REQ of usds change orders issued july thru sept 2024, i.e. save JUL 18 admin stay REQ, IDR sort functionality for recert and… $0
Supplemental Agreement for work within scope P00033 · The purpose of this modification is to incorporate CR 6822 - fine grain forbearance reporting to nslds - revised, provide updated attachment 01 - business… $0
Supplemental Agreement for work within scope P00032 · The purpose of this modification is to incorporate CR 7054 - nslds IDR proxy ineligible months and provide updated attachment 01 - business operations servicing… $0
Other Administrative Action P00031 · The purpose of this modification is to revise the pricing structure due to the latest employment cost index release, IAW the economic price adjustment terms… $0
Supplemental Agreement for work within scope P00030 · The purpose of this modification is to incorporate change request 7067 - joint consolidation loan separation - phase 1. $0
Supplemental Agreement for work within scope P00029 · The purpose of this modification is to incorporate CR 7125 - usds servicer information portal integration with aims MFA - nelnet. Nelnet added four(4) new… $0
Supplemental Agreement for work within scope P00028 · The purpose of this modification is to incorporate CR 6972 -usds- 3RD catch-up CR to update the business requirements and to correct typos, missing punctuation,… $0
Supplemental Agreement for work within scope P00027 · The purpose of modification P00027 is to incorporate the requirements of CR7026 usds reamortization schedule and CR6676 usds consolidation originator updates $0
Supplemental Agreement for work within scope P00026 · The purpose of this modification is to incorporate CR 7037 -SDR- usds student debt relief discharge processing. Additional types of forgiveness are being… $0
Supplemental Agreement for work within scope P00025 · The purpose of modification P00025 is to descope the requirements of CR6681 - usds IDR proxy payment for servicers and CR6904 - usds servicer IDR regulation… $0
Supplemental Agreement for work within scope P00024 · The purpose this modification is adding requirements associated with implementing CR 7010 - usds - additional save. Usds servicers shall perform a recalculation… $0
Supplemental Agreement for work within scope P00023 · The purpose of this modification is to incorporate CR6927 - FY24 - financial audit handouts - non - defaulted loans and CR6979 - usds - servicer reporting… $0
Supplemental Agreement for work within scope P00022 · The purpose of this modification is to incorporate CR 7009 - usds - proxy payment update, update the address validation requirements related to borrower defense… $0
Supplemental Agreement for work within scope P00021 · The purpose of this modification is to incorporate updated requirements to the at-risk language to clarify at risk for allocations and for incentives, and to… $0
Supplemental Agreement for work within scope P00020 · The purpose of modification P00020 is to incorporate the requirements of CR 6748 revised: direct loan discharge form collection, CR 6904 revised - usds servicer… $0
Supplemental Agreement for work within scope P00019 · This modification is to incorporate the requirements of CR 6969 usds mailing and billing statement changes and revise the at-risk borrower performance incentive… $0
Supplemental Agreement for work within scope P00018 · This modification revises requirements and pricing to reflect changes to call center hours, business requirements, some service level agreement levels, and… $0
Supplemental Agreement for work within scope P00017 · The purpose of modification P00017 is revise the PWS and to incorporate the requirements of clause edar 3452.232-73 by full text. $0
Supplemental Agreement for work within scope P00016 · The purpose of modification P00016 is to incorporate the requirements of CR 6889 usds servicer information portal integration with aims MFA and CR 6951 - usds… $0
Supplemental Agreement for work within scope P00015 · The purpose of modification P00015 is to incorporate CR 6894 for servicers to change their borrower facing website urls to end with .GOV, and CR 6912 to… $0
Supplemental Agreement for work within scope P00014 · The purpose of modification P00014 is to incorporate the requirements of CR6845 to remove redundant data sources and upgrades to existing school portals under… $0
Supplemental Agreement for work within scope P00013 · Modification P00013 is to revise the go-live and production readiness milestones and deliverable due dates within the contract. This modification also… $0
Supplemental Agreement for work within scope P00012 · The purpose of P00012 is to incorporate the requirements of CR 6677 - usds - usds servicer integration with SPS into base contract 91003123D0003 $0
Supplemental Agreement for work within scope P00011 · The purpose of P00011 is to revise the performance work statement, initial task order deliverables/milestones table to revise contract requirements'… $0
Supplemental Agreement for work within scope P00010 · The purpose of P00010 is to incorporate the requirements of clause far 52.204-30 federal acquisition supply chain security act orders - prohibition by full… $0
Supplemental Agreement for work within scope P00009 · The purpose of P00009 is to revise the performance work statement, and to incorporate the requirements of CR 6681 - revised 10-17-23 usds IDR proxy payment… $0
Supplemental Agreement for work within scope P00008 · The purpose of P00008 is to incorporate the requirements of CR 6675 - usds - CRI servicer & specialty processing subsystem (SPS) setup and CR 6715 - usds -… $0
Supplemental Agreement for work within scope P00007 · The purpose of P00007 is to incorporate CR6778 - usds - temporary extension of TPD servicer contract. $0
Supplemental Agreement for work within scope P00006 · The purpose of modification P00006 is to update security clauses FSA clause 25-1 and FSA clause 39-8. $0
Supplemental Agreement for work within scope P00005 · P00005 is to add the requirements CR6744: usds - temporary, alternate PIV-i use for usds. In addition, the requirements of CR6782: usds - changes to 02A -… $0
Supplemental Agreement for work within scope P00004 · P00004 is to add the requirements CR6714-usds financial requirements change 1. Attachment 04A- IT deliverable table, due date / frequency column is hereby… $0
Supplemental Agreement for work within scope P00003 · P00003 is to add the requirements CR6735-usds mobile APP removal as follows into 91003123D0003. $0
Supplemental Agreement for work within scope P00002 · P00002 incorporates the requirements of clause far 52.204-27 by full text, prohibition on a bytedance covered application. $0
Supplemental Agreement for work within scope P00001 · P00001 updating SB subcontracting/wage determination/IT requirements for IDIQ contract entitled the unified servicing and data solution (usds) for servicing… $0
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Quick answers

Who was awarded contract 91003123D0003?

91003123D0003 was awarded to Edfinancial Services LLC by Office of Federal Student Aid (Department of Education) on April 25, 2023.

How much is contract 91003123D0003 worth?

Orders under 91003123D0003 have obligated $545,112,183. Their combined current value, with exercised options, is $629,713,031. 91003123D0003's own ceiling is $16,000,000,000.

How many orders have been placed under contract 91003123D0003?

6 orders have been placed under 91003123D0003, the latest on September 25, 2026.

Who can order from contract 91003123D0003?

91003123D0003 is a multiple award indefinite delivery contract. Only the awarding agency can place orders on it.

Is contract 91003123D0003 part of a contract vehicle?

Yes. 91003123D0003 is part of Unified Servicing and Data Solution.

Was contract 91003123D0003 competed?

The extent of competition for 91003123D0003 was full and open competition. The government received 8 offers.

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