Operations and maintenance (o & m) task order for student loan servicing in accordance with the requirements of the usds contract. All work and deliverables provided must be in accordance with the…

Ended Awarded Last action

Contract number
91003124F0312
Awardee
Awarding agency
Obligated
$79,319,988

Award facts

Contract value 100% obligated
$79,319,987.97 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition · 5 offers Multiple Award, Fair Opportunity
Pricing
Fixed Price with Economic Price Adjustment
Place of performance
Washington, DC 20202, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00017 · Unified servicing and data solution. The purpose of this modification is to issue payment for a certified claim nelnet submitted for service level agreements… $47,460
Terminate for Convenience P00015 · This modification is issued to terminate CR 6955 and 7037 in accordance with contract far clause 52.249-4 termination for convenience of the government… -$2,478,106
Funding Only Action P00014 · Deobligate excess funding from clin 0003AB -$2,567
Funding Only Action P00013 · Deobligate excess funding. -$218,214
Funding Only Action P00012 · Deobligate funds from clin 0003AA and 0006AA. -$5,246,527
Supplemental Agreement for work within scope P00011 · The purpose of this modification is to formalize stop work orders for save IDR and save processing, and a change order for save injunction requirements for… $3,447
Supplemental Agreement for work within scope P00010 · The purpose of this modification is to deobligate funding that is not needed. -$1,145,035
Supplemental Agreement for work within scope P00009 · The purpose of modification P00009 is to formalize the requirements and funded amount for save recalc delay requirements. Places all borrowers on save with… $23,610
Supplemental Agreement for work within scope P00008 · The purpose of this modification is to add funding for CR 7037-SDR-usds student debt relief discharge processing. Additional types of forgiveness are being… $1,145,899
Change Order P00007 · The purpose of this modification is to formalize the change order issued by the contracting officer (CO) to stop work specific to CR 6955 borrower defense… $0
Supplemental Agreement for work within scope P00006 · The purpose of this modification is to correct the line of accounting associated with funding CR 6927- FY24 - financial audit handouts - non - defaulted… $0
Supplemental Agreement for work within scope P00005 · The purpose this modification is adding funding and requirements associated with implementing CR 7010 - usds - additional save. Usds servicers shall perform a… $130,423
Supplemental Agreement for work within scope P00004 · The purpose of this modification is to incorporate funding and requirements for CR6927 FY24 financial audit handouts and CR 6979 usds servicer reporting… $215,449
Supplemental Agreement for work within scope P00002 · The purpose of this modification is to incorporate CR 7009 - usds - proxy payment update which revises contract requirements. $0
Supplemental Agreement for work within scope P00003 · The purpose of modification P00003 is to increase the quantity and funding of clin 0003AB for a firm fixed price of $21,604.50. $21,605
Supplemental Agreement for work within scope P00001 · The purpose of this modification is adding funding and requirements associated with CR 6955 borrower defense consolidation adjustments research servicers to… $1,722,400
Original award $85,100,142
Show all 17

About this award

The Office of Federal Student Aid issued a delivery order to Nelnet Servicing LLC on April 1, 2024, for operations and maintenance of student loan servicing under the Unified Servicing and Data Solution (USDS) IDIQ, with a ceiling value of $79.3 million and an ultimate completion date of February 23, 2026.

The USDS is a multiple-award IDIQ supporting federal student loan servicing, operations and maintenance, and related specialty services. Place of performance is Washington, DC. The order is priced fixed price with economic price adjustment and carries no set-aside designation.

In FY2024, this delivery order generated $78.6 million in government-invoiced labor across 528 FTEs and 1,098,491 contractor hours, yielding a blended government-paid rate of $71.53 per hour. Three subcontractors accounted for 8 percent of contractor hours; Nelnet self-performs the majority of student loan servicing operations.

Description

Operations and maintenance (o & m) task order for student loan servicing in accordance with the requirements of the usds contract. All work and deliverables provided must be in accordance with the requirements of the contract for the task order.

Quick answers

Who was awarded contract 91003124F0312?

91003124F0312 was awarded to Nelnet Servicing LLC by Office of Federal Student Aid (Department of Education) on April 1, 2024.

How much is contract 91003124F0312 worth?

The government has obligated $79,319,988 on 91003124F0312.

Is contract 91003124F0312 an order under another contract?

Yes. 91003124F0312 is a delivery order under 91003123D0005, an indefinite delivery contract, on Unified Servicing and Data Solution.

Was contract 91003124F0312 competed?

The extent of competition for 91003124F0312 was full and open competition. The government received 5 offers.

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