Operations and maintenance (o & m) task order for student loan servicing in accordance with the requirements of the usds contract.

Active Awarded Last action

Contract number
91003126F0019
Awardee
Awarding agency
Obligated
$62,163,161

Award facts

Contract value 41% obligated
  • $62,358,927.18 Current, with exercised options
  • $150,737,417.18 Potential, with all options
Completion date 8% complete
Current and potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition · 5 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20202, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Change Order P00012 · The purpose of this modification is to add funding and requirements for CR 10874, definitize the change order issued for CR 10986, and issue a change order… $20,301
Change Order P00011 · The purpose of this modification is to add funding and the requirements for CR 10801 - usds fire retirement $28,093
Change Order P00010 · The purpose of this modification is to add the requirements for CR 10634 - usds servicer mobile apps $0
Change Order P00009 · The purpose of this modification is to add clin 0021 to incorporate CR 7495 2026 IDR settlement and to add additional funding for CR 10292. $88,108
Change Order P00008 · The purpose of this modification is to add clin 0020 to incorporate CR 7329 total permanent disability decommission respectively. $1,827
Change Order P00007 · Incorporate CRS 10427 lockbox conversion and CR 7460 EO digital pay. $140,759
Change Order P00006 $8,782
Change Order P00005 · The purpose of this modification is to provide funding and requirements for the definitization for the change order for CR 10284 - ACH interest rate reduction. $234,668
Change Order P00003 $53,797
Change Order P00002 · The purpose of this modification is to provide funding for the implementation of CR 9805 - contact center hours changes $4,769
Change Order P00001 · The purpose of this modification is to incorporate CR 7480 - betsie impact on AFS and the servicers, CR 7359 - usds nelnet direct loan consolidation shutdown $17,048
Original award $61,565,010
Show all 12

About this award

The Department of Education's Office of Federal Student Aid issued a $150.7 million delivery order to Central Research Inc. on April 1, 2026, under the Unified Servicing and Data Solution (USDS) IDIQ for operations and maintenance of federal student loan servicing, with an ultimate completion date of April 24, 2033.

The USDS is a $16 billion multiple-award IDIQ supporting consolidated federal student loan administration and modernization through April 2033. Place of performance is Washington, DC. This delivery order adds funding and requirements for three change requests (CR 10874, CR 10986, and CR 10988), with CR 10986 definitized and CR 10988 newly issued.

Central Research Inc. executes student loan servicing operations through a tiered subcontractor team including Advanced Technology Leaders Inc., an 8(a)-certified economically disadvantaged women-owned small business providing integrated contact center and back-office processing staff; Nelnet Servicing LLC performing remote host platform operations and modernization; and Commonwealth Technology Associates LLC, a woman-owned and economically disadvantaged women-owned small business furnishing contact center staffing and platform maintenance. Work is priced firm fixed price.

Subawards

Subcontractor Amount Awarded
Advanced Technology Leaders, Inc. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide staff as a part of an… $3,000,000
Commonwealth Technology Associates, LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide staff as a part of an… $91,872
Goldschmitt And Associates LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide staff as a part of an… $3,000,000
Commonwealth Technology Associates, LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide staff as a part of an… $3,000,000
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide operations and… $2,730,062
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide operations and… $2,682,724

Quick answers

Who was awarded contract 91003126F0019?

91003126F0019 was awarded to Central Research Inc. by Office of Federal Student Aid (Department of Education) on April 1, 2026.

How much is contract 91003126F0019 worth?

The government has obligated $62,163,161 on 91003126F0019. Its current value, with exercised options, is $62,358,927. Its potential value, with all options, is $150,737,417.

Is contract 91003126F0019 an order under another contract?

Yes. 91003126F0019 is a delivery order under 91003123D0002, an indefinite delivery contract, on Unified Servicing and Data Solution.

Was contract 91003126F0019 competed?

The extent of competition for 91003126F0019 was full and open competition. The government received 5 offers.

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