Delivery Order 91003123D0004-91003124F0320
- The U.S. Department of Education's Office of Federal Student Aid awarded a $77.88 million delivery order to Missouri Higher Education Loan Authority (Mohela) on November 1, 2024, under its NextGen Enhanced Processing Solution Indefinite Delivery/Indefinite Quantity (IDIQ) contract vehicle. This task order, designated as Steady-State Task Order 2, provides contact center support and back-office processing services for non-servicing and specialty programs within the federal student loan ecosystem....
- This federal contract award, with a ceiling value of $43,504,936.11, was issued by the U.S. Department of Education's Office of Federal Student Aid to the Missouri Higher Education Loan Authority (Mohela), a non-profit organization. The contract is a Delivery Order under the HCERA-SAFRA Not-For-Profit Servicer Program, a multiple-award Indefinite Delivery/Indefinite Quantity (IDIQ) contract. The purpose of this task order is to provide Title IV student financial aid servicing, in accordance with...
- The Department of Education's Office of Federal Student Aid awarded a $1,753,038.01 delivery order to the Missouri Higher Education Loan Authority (Mohela), a non-profit organization, to provide borrower defense services as part of the agency's Title IV student financial aid servicing program. This delivery order falls under Mohela's $16 billion Unified Servicing and Data Solution IDIQ contract as well as the $1.7 billion NextGen Enhanced Processing Solution IDIQ, which the organization uses...
- This federal contract award to Missouri Higher Education Loan Authority (Mohela), a non-profit organization, is for the provision of non-servicing contact center support and back-office processing services for the U.S. Department of Education's Office of Federal Student Aid. The $26,493,324.54 Firm Fixed Price Delivery Order contract is issued under Mohela's NextGen Enhanced Processing Solution Indefinite Delivery/Indefinite Quantity (IDIQ) contract, which supports the Department's efforts to...
- The Department of Education's Office of Federal Student Aid awarded a $48,806,162.85 firm-fixed-price delivery order to the Missouri Higher Education Loan Authority (Mohela), a non-profit organization, to provide servicing of Title IV student financial aid under the Health Care and Education Reconciliation Act of 2010. This delivery order, which has a period of performance from October 1, 2017 to August 31, 2018, is part of the Department's HCERA-SAFRA Not-For-Profit Servicer Program...
- The Department of Education's Office of Federal Student Aid awarded a $79,991,141.10 firm fixed price delivery order to the Missouri Higher Education Loan Authority (Mohela), a non-profit organization, to provide servicing of Title IV student financial aid under the Health Care and Education Reconciliation Act of 2010. This delivery order is part of the Department's HCERA-SAFRA Not-For-Profit Servicer Program IDIQ contract. The period of performance is from September 1, 2018 to August 31,...
- The Office of Federal Student Aid issued a $303.3 million delivery order to Missouri Higher Education Loan Authority (Mohela) on April 1, 2026, under the Unified Servicing and Data Solution (USDS) IDIQ for operations and maintenance of student loan servicing systems. The USDS IDIQ is a $16 billion vehicle supporting FSA's consolidation and modernization of student loan servicing capabilities. This delivery order covers O&M task order work in accordance with USDS contract requirements,...
- The Department of Education's Office of Federal Student Aid awarded a $1.5 million firm fixed price delivery order to the Missouri Higher Education Loan Authority (Mohela) against its NextGen Enhanced Processing Solution indefinite-delivery/indefinite-quantity multiple award contract. The purpose of Task Order 0001 is to provide identical funding to all five contractors under the Business Process Operations task order contracts to support implementation activities. Performance will take place in...
- This is a federal contract modification awarded by the U.S. Department of Education's Office of Federal Student Aid to the Missouri Higher Education Loan Authority (MOHELA), a non-profit organization that specializes in federal student loan servicing and business process operations. The purpose of this modification is to create a new task order for Contract ED-FSA-11-D-0012 with a period of performance from September 3, 2019 to December 15, 2019, and to provide $4,608,644.96 in funding for Title...
- The U.S. Department of Education's Office of Federal Student Aid awarded a task order modification to Nelnet Servicing LLC for specialty task services supporting critical student loan administration functions. This delivery order, valued at approximately $129.7 million, extends the period of performance through March 31, 2026, under a fixed-price contract with economic price adjustment provisions. The task order encompasses image repository management, decommissioned servicer data and payment...
- Unified Servicing and Data SolutionMaster IDIQ
- 91003123D0004Indefinite Delivery Contract
- 91003123D0004-91003124F0320Delivery Order
The U.S. Department of Education's Office of Federal Student Aid awarded a delivery order valued at $231.2 million to Missouri Higher Education Loan Authority (Mohela) for operations and maintenance services supporting federal student loan servicing. This fixed-price contract with economic price adjustment authority is scheduled for completion by March 31, 2027, with a performance location in Washington, DC. The award includes restoration of funding related to negative performance incentive withholdings from the fourth quarter of fiscal 2024 through the fourth quarter of fiscal 2025, pursuant to a settlement agreement dated February 5, 2026. No set-aside designation was used in this open competition award. This delivery order is issued under the Unified Servicing and Data Solution (USDS) indefinite delivery/indefinite quantity contract vehicle, a $16 billion master IDIQ awarded to Mohela that extends through April 24, 2033. The USDS contract supports the Department of Education's broader modernization and consolidation efforts for federal student loan servicing infrastructure. Mohela, a non-profit organization headquartered in Chesterfield, Missouri, has served as a key contractor for the Office of Federal Student Aid since 2005, providing comprehensive administrative and operational support including student loan management systems, contact center services, and back-office processing capabilities across the student loan lifecycle.
Mod # | Description | ReasonForModification | Federal Obligation | Date |
|---|---|---|---|---|
| P00042 | Funding Only Action | $9.6m | 4/16/26 | |
| P00041 | Supplemental Agreement for work within scope | $0 | 3/12/26 | |
| P00040 | Supplemental Agreement for work within scope | ($8k) | 3/5/26 | |
| P00039 | Definitize Change Order | $8.3k | 2/10/26 | |
| P00038 | Supplemental Agreement for work within scope | $0 | 1/28/26 |