Operations and maintenance (o & m) task order for student loan servicing in accordance with the requirements of the usds contract. All work and deliverables provided must be in accordance with the…

Active Awarded Last action

Contract number
91003124F0320
Awardee
Awarding agency
Obligated
$220,794,045

Award facts

Contract value 100% obligated
$220,794,044.78 Current and potential, with all options
Completion date 78% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 5 offers Multiple Award, Fair Opportunity
Pricing
Fixed Price with Economic Price Adjustment
Place of performance
Washington, DC 20202, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00047 · Usds - mohela - operations and maintenance (o & m) task order for student loan servicing in accordance with the requirements of the usds contract - modification… $0
Funding Only Action P00046 · Deobligate funding that is not needed. -$2,786,417
Supplemental Agreement for work within scope P00045 · Move phase 1 implementation for CR 6972 - usds - 3RD catch-up CR for usds servicers to 10/24/2026 as part of the october release. $0
Supplemental Agreement for work within scope P00043 · Deobligate funding that is not needed. -$7,654,519
Funding Only Action P00042 · Add funding back to the task order for FY2024Q4-FY2025Q4 negative performance incentive withholdings per settlement agreement dated february 5, 2026 $9,574,149
Supplemental Agreement for work within scope P00041 · Update implementation timeline for CR 7054 national student loan data system (nslds) proxy ineligible file processing $0
Supplemental Agreement for work within scope P00040 · Update implementation dates for CR 6676 and CR 6972, and deobligate funding as a result of partial termination of CR 7192 requirements. -$7,941
Definitize Change Order P00039 · Definitize requirements and firm fixed price funding for CR 7213 nslds - joint consolidation loan separation $8,291
Supplemental Agreement for work within scope P00038 · Revise implementation dates for clin 0010 - CR 6972 - usds - 3RD catch-up CR for usds servicers $0
Supplemental Agreement for work within scope P00037 · Deobligate funding that is not needed. -$25,279,097
Supplemental Agreement for work within scope P00036 · This modification is issued to document and provide extensions to stop work orders in accordance with contract far clause 52.242-15 stop work order (AUG 1989) $0
Supplemental Agreement for work within scope P00035 · The purpose of this modification is to revise implementation dates for CRS 7420 OB3 servicer IBR changes and CR 6822 fine grain forbearance reporting's phase 4. $0
Supplemental Agreement for work within scope P00034 · Formalize change order issued for CR7213-nslds-joint consolidation loan separation and add CR7428-save anniversary dates and CR7429-general administrative… $78,866
Supplemental Agreement for work within scope P00033 · Add ongoing costs for CR 7095. Document status and extensions of stop work orders. $23,794
Supplemental Agreement for work within scope P00032 · Move phase 4 for CR6676 from december 2025 to the june 2026 release, execute one save forbearance extension, add CR 7420 obbba - servicer IBR changes, add… $293,776
Supplemental Agreement for work within scope P00031 · Incorporate CR 7312 FY25 - financial audit handouts - non - defaulted loans and extend the stop work order for website single sign on (SSO) functions $49,953
Supplemental Agreement for work within scope P00030 · Revise implementation dates for CR 6822 and CR 7150, and fully definitize the change order issued for CR 7233. $30,589
Supplemental Agreement for work within scope P00029 · Extend the current task order by adding funding and increasing the quantity and values in the total amount of $29,049,011.24, with a period of performance of… $29,049,011
Supplemental Agreement for work within scope P00028 · Add funding for shortages associated with an increase to mailing envelopes under clin 6. $404,650
Supplemental Agreement for work within scope P00027 · Add additional funding and requirements associated with implementing CR 7398 - FSA cloud network for kafka broker being rehosted on MS. $4,952
Supplemental Agreement for work within scope P00026 · Add additional funding, revise CR 6676 phase 4 implementation date to 3/26/2026, and add funding and requirements for CR 7357 usds revised IDR application… $169,799
Supplemental Agreement for work within scope P00025 · Document the issuance of and provide extensions to stop work orders in accordance with contract far clause 52.242-15 stop work order (AUG 1989) and add… $1,300,000
Exercise an Option P00024 · Extend the current task order by adding option period clins, increase the quantity and values of the option, and to exercise the option period clins in the… $29,673,353
Supplemental Agreement for work within scope P00023 · Definitize requirements and firm fixed price funding for CRS issued as change orders: 7187, 7189, 7219, 7339 and 7340. Removing accrued interest for paye, IDR… -$498,903
Exercise an Option P00022 · Extend the current task order by adding option period clins, increase the quantity and values of the option, and to exercise the option period clins in the… $15,232,937
Supplemental Agreement for work within scope P00021 · Definitize requirements and firm fixed price funding for CRS 7331 and 7304 and add funding for shortages associated with additional volume. $10,724
Change Order P00020 · Document the issuance on january 17, 2025, and lift on april 10, 2025, of a stop work order in accordance with contract far clause 52.242-15 stop work order… $0
Exercise an Option P00019 · Extend the current task order by increasing the quantity and values of the option and exercise the option period clins in the total amount of $15,254,312.35… $15,254,312
Change Order P00018 · Document the issuance on february 26, 2025 of a stop work order in accordance with contract far clause 52.242-15 stop work order (AUG 1989). 2025 stopping… $0
Change Order P00017 · Issue a change order to add funding and requirements for CR 7331 moving of april-JAN 2026 IDR anniversary dates for save and combo borrowers. $30,616
Supplemental Agreement for work within scope P00015 · The purpose of modification P00015 is to revise the implementation date for CR 6972, and definitize requirements and firm fixed price funding for change order… $117,194
Exercise an Option P00016 · The purpose of modification P00016 is to adjust the quantity and values of the options to exercise the option period clins in the total amount of… $31,701,870
Exercise an Option P00014 · The purpose of modification P00014 is to adjust the quantity and values of the options to exercise the option period clins, with a period of performance of… $16,350,402
Supplemental Agreement for work within scope P00013 · The purpose of modification P00013 is adding requirements associated with implementing CR 7036. The specific revised attachment 01 - redlined requirements… $0
Supplemental Agreement for work within scope P00012 · The purpose of modification P00012 is to definitize change orders 4,5,6,7,8,10 & 11, and to add the fedconnect instructions. -$482,317
Funding Only Action P00011 · Deobligation in the amount of $1,000,000.00. Clin 0003AC is decreased from $1,000,000.00, by $1,000,000.00, to $0.00. -$1,000,000
Change Order P00010 · The purpose of modification P00010 is to formalize requirements and funding for change orders issued in october 2024AND issue a change order to add CR… $1,074,142
Supplemental Agreement for work within scope P00009 · The purpose of this modification is to increase the quantity, values, and exercise the option period clins with a POP of 11/1/2024-12/31/2024. The total… $35,708,938
Supplemental Agreement for work within scope P00008 · The purpose of this modification is to formalize requirements and funding for change orders issued in july and august 2024, add funding for CR 7170 -IDR- moving… $1,780,292
Supplemental Agreement for work within scope P00007 · The purpose of this modification is to incorporate CR 6822 - fine grain forbearance reporting to nslds - revised and provide additional funding in the amount of… $216,111
Supplemental Agreement for work within scope P00006 · The purpose of this modification is to incorporate CR 7054 - nslds IDR proxy ineligible months and provide additional funding in the amount of $ 245,443.39. $245,443
Other Administrative Action P00005 · The purpose of modification P00005 is adding funding associated with the latest employment cost index (ECI) release, in accordance with the economic price… $195,018
Supplemental Agreement for work within scope P00004 · The purpose of this modification is to add funding and requirements associated with implementing change request - 7067 - joint consolidation loan separation -… $3,861
Supplemental Agreement for work within scope P00003 · The purpose of this modification is funding and requirements for CR 7125-usds servicer information portal integration with aims MFA-nelnet, firm-fixed price… $0
Supplemental Agreement for work within scope P00002 · The purpose of this modification is adding funding associated with implementing CR 6972 3RD catch-up CR for usds servicers to update business requirements and… $118,842
Supplemental Agreement for work within scope P00001 · The purpose of modification P00001 is adding funding and requirements as follows CR 6676 usds consolidation originator updates and CR 7026 usds… $156,784
Original award $69,644,570
Show all 47

About this award

The Office of Federal Student Aid issued a $220.8 million delivery order to Missouri Higher Education Loan Authority on July 1, 2024, under the Unified Servicing and Data Solution IDIQ, a multiple-award vehicle with a $16 billion ceiling running April 25, 2023 through April 24, 2033. The order is an operations and maintenance task order for student loan servicing performed under the USDS contract requirements, and this action modifies it to move Phase 1 implementation for CR 6972, the third USDS catch-up change request. Place of performance is Washington, DC. Performance runs through June 19, 2027 under Fixed Price with Economic Price Adjustment pricing. The order was issued with no set-aside, and the source names no subcontractors for it.

Service Contract Inventory reporting shows $41.2 million invoiced in FY2024 with 378 FTEs and 785,754 contractor hours, rising to $169.4 million in FY2025 with 1,157 FTEs and 2,406,868 contractor hours. The derived government-paid hourly rate rose from $52.40 to $70.37 across those years; it is a blended prime-and-subcontractor figure and treat it as approximate. In FY2025, nine subcontractors performed 30% of contractor hours, and the awardee is reported in a prime role.

Description

Operations and maintenance (o & m) task order for student loan servicing in accordance with the requirements of the usds contract. All work and deliverables provided must be in accordance with the requirements of the contract for the task order.

Quick answers

Who was awarded contract 91003124F0320?

91003124F0320 was awarded to Missouri Higher Education Loan Authority by Office of Federal Student Aid (Department of Education) on July 1, 2024.

How much is contract 91003124F0320 worth?

The government has obligated $220,794,045 on 91003124F0320.

Is contract 91003124F0320 an order under another contract?

Yes. 91003124F0320 is a delivery order under 91003123D0004, an indefinite delivery contract, on Unified Servicing and Data Solution.

Was contract 91003124F0320 competed?

The extent of competition for 91003124F0320 was full and open competition. The government received 5 offers.

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